Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

Call

Text

Schedule

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBBC/AA

Near Tonganoxie, KS 66086

Nate

Job Details: 09/06/2024

"Customer states that ice is building up and informing on the back wall again inspected and verify there is a ice block forming on the back wall of the interior fresh food compartment was able to pull back the cover and see that once again theres an ice block forming in the upper right quadrant by the suction line at the UH That is in line with a known issue from Samsung on this model. On previous visit, I followed the instructions per the service bulletin to ensure all the wiring and everything was out of the way. However, the ice block has reformed. On this visit, I installed a third-party spliced in drain heater, and coupled it on the suction line with copper brackets, spiced it in with the defrost heater, tested and verified full functionality of all fans and the defrost through the auxiliary heater. Advise to monitor. Give us a call if Issues persist.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA97-13757A EVAP CVR , and 1 TJ90SH502 DRAIN HTR * SH502"

We serviced a

BOSCH ICEMAKERS U/C(H)

Model B36CL80SNS/06

Near Norwalk, IA 50211

Rory

Job Details: 09/06/2024

Customer states that unit began making ice again and would no longer like to move forward with repair

We serviced a

FRIGIDAIRE REFRIG BLD IN(H)

Model PLRU1778ES0

Near West Des Moines, IA 50266

Mike

Job Details: 09/06/2024

"Unit is making a clunking noise at times that maybe last 2-5 seconds, some times a click. Was unable to replicate the clunk but from the description it sound like its the compressor. The unit did make the click when I first arrived and it sounded like the overload in the start device or the defrost timer coming out of defrost as the unit was running after the click but not sure if it was prior to it however. Was able to replicate the click again and its definitely the overload on the start device but it was because I shut the unit off and turned it back on before the refrigerant pressure could equalize and the compressor could not start. To fix the clunking I would recommend a rebuild of the sealed system compressor, evaporator, filter drier, and heat exchanger."

We serviced a

LG REFRIGERATOR

Model LRMDS3006S.ASTCNA0 /

Near Altoona, IA 50009

Rory

Job Details: 09/06/2024

Resecured compressor plug unit now operating properly

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME21DG6500SRAA

Near Lincoln, NE 68524

Kannon

Job Details: 09/06/2024

During inspection found motor for the turntable had gone out. Will order motor and return at a time that works best for the customer. ; ordrng 1 DE31-10172D (Turntable motor)

We serviced a

LG REFRIGERATOR

Model LFXS30726S

Near Lincoln, NE 68507

Bryce

Job Details: 09/06/2024

Customer states unit is in a new cool state appointment section verified complaint that the fridge and freezer were both above the temperature is it should be went ahead and tapped in the system. Noticed that the compressor was equalized. Went ahead and took out compressor. Put a new compressor and filter dryer vacuum down to 750 ?m added 4.76 ounces of 134 a running pressures on the low side were eight and 89 by the time I was finished please allow unit 24 to 48 hours to reach optimal temperature in for ice can be up to 72.

We serviced a

HISENSE REFRIGERATOR

Model HRB171N6ABE

Near Omaha, NE 68130

Derek

Job Details: 09/06/2024

Customer states that the fridge will make loud noises while operating. Tech arrived and machine is in a dwell period. Temperature of both zones is great. Tech turned power cool on and compressor immediately starts. Evaporator fan in the freezer powers on and runs silently. No unusual noises develop from the fan or the compressor. Tech cycled power twice and forced compressor to trip its overload. Allowed machine to reset and still no noises develop. Tech is unable to replicate noise at this time. Job is complete.

We serviced a

GE MONOGRAM (H) REFRIGERATOR

Model ZIS42PNKB

Near Omaha, NE 68132

Austin

Job Details: 09/06/2024

Customer states unit is not making ice. Found no water supply to unit.

We serviced a

MAYTAG WASHER

Model A208

Near Omaha, NE 68152

Mark F

Job Details: 09/06/2024

"Returned with part. While removing old gasket, found significant rust holes. Went to hardware store for metal weld putty. Installed new gasket and band clamp. Applied putty around holes. Informed customer to give it 24 hours to cure and monitor next few washes."

We serviced a

LG WASHER

Model WM2240CW

Near Bellevue, NE 68123

Lucas

Job Details: 09/06/2024

Customer states washer is making plumbing rattle during cycle. Tested inlet valves and they are very slow. Can hear the valves opening slightly and closing constantly. Unit will need new inlet valves. ; ordrng 1 5220FR2006 (Inlet valve) and 1 5221ER1003A (3 way inlet valve)

We serviced a

DANBY ICEMAKERS U/C(H)

Model DIM32D1BSSPR

Near Omaha, NE 68116

Travis

Job Details: 09/06/2024

Replaced main pcb and evaporator thermistor. Allow 24 hours for ice

We serviced a

SUB ZERO (H) REFRIGERATOR

Model BI48SID/S/PH

Near Omaha, NE 68022

Travis

Job Details: 09/06/2024

Ff drain plugged. Cleared. Unit is now operating properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704LPA0

Near Chicago Precinct, NE 68022

Austin

Job Details: 09/06/2024

Customer states not draining. Cleaned sump.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QTS03

Near Omaha, NE 68114

Kelvin

Job Details: 09/06/2024

"Customer states units dispenser is hard to use, inspected unit, found dispenser is hard to use and will require replacement. Customer declined repair. Job complete."

We serviced a

GE REFRIGERATOR

Model GNE29GMKGES

Near Papillion, NE 68133

Kyle

Job Details: 09/06/2024

Customer states unit is not cooling properly and lights inside ff section are dim. Inspected unit found bad control board. Ordered part scheduled return visit for Tuesday pm; ordrng 1 WR55X38248 (CONTROL BOARD - MAIN)

We serviced a

GE ICEMAKERS U/C(H)

Model XPIO13SCDSS

Near Omaha, NE 68135

Kelvin

Job Details: 09/06/2024

"Customer states unit is not making ice. Customer has followed cleaning protocol, followed the guildlines and process for the icemaker. Icemaker has a loud screeching sound. Inspected unit, will not make ice. Removed covers and found reservoir, lines, all full of lime scale and contamination. Removed lines to clear out debris, found auger system would require replacement and is NLA. unit is condemned. Job complete."

We serviced a

SUB ZERO (H) WINE COOLER (H)

Model 424G/O

Near Omaha, NE 68132

Travis

Job Details: 09/06/2024

Returned with part. Found evap thermistor connector had corroded and came apart. Cut beyond connector and installed new thermistor. Unit is now operating properly.

We serviced a

BERTAZZONI (H) DISHWASHER

Model DW24PR

Near Omaha, NE 68132

Mark F

Job Details: 09/06/2024

"Customer states water is left in tub after a wash, and after a few days begins to stink. Ran diagnostics. Everything works to spec. Found no high loop under sink. Installed high loop. Showed customer. Informed customer that water in filter housing sump will always be there, and explained the need for a high loop on dishwasher. No other defects found."

We serviced a

FISHER PAYKEL(H) RANGE/COOKTOP GS

Model n/a

Near Leawood, KS 66206

Austin R

Job Details: 09/06/2024

"Customer states that left two burners aren't working, unclogged secondary orphis unit is good to go."

We serviced a

GE DISHWASHER

Model PDP715SYN5FS

Near Omaha, NE 68135

Derek

Job Details: 09/06/2024

"Customer states that his dishwasher is making an unusual noise since tech was last out. Tech started machine and allowed cycle to run for 25 minutes. After roughly 8 minutes of running, wash motor begins making a high pitch sound. Noise continues to grow louder and louder and eventually starts to taper off. Tech believes bearings in wash motor are faulty and are going out, possibly due to failed internal seals. Tech provided quote for a replacement wash motor and customer declined. Customer asked about warranty as dishwasher is only 2 years old. Tech suggests contacting manufacturer in an attempt to get coverage. Job is complete"

We serviced a

SAMSUNG WASHER

Model WA54M8750AV/A4

Near Overland Park, KS 66224

Austin R

Job Details: 09/06/2024

"Customer states unit won't drain, found bad drain pump. Ordered for return on Monday ; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Papillion, NE 68133

Kyle

Job Details: 09/06/2024

Customer states unit will not lock lid and displays error. Inspected unit found f5e2 error tested and found bad lid lock. Replaced lid lock assembly unit tests ok. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF22C2EXW00

Near Omaha, NE 68114

Mark F

Job Details: 09/06/2024

Customer states unit doesnt produce ice or water. Verified all functions on the fridge. Found no water being supplied to fridge. Customer needs a plumber.; dspstn on spec-tagged invntry: 1 W10822681 VALVE-INLT

We serviced a

GE PROFILE REFRIGERATOR

Model PFSS6PKXESS

Near Blair, NE 68008

Shannon

Job Details: 09/06/2024

Water tank frozen has insulation break down heater kit tank has been discontinued is a Samsung made for ge

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC60KS1

Near Omaha, NE 68132

Shannon

Job Details: 09/06/2024

Clean shut off in basement test fill all ok 24 hours for ice

We serviced a

SAMSUNG REFRIGERATOR

Model RF31CG7400MTAA

Near Kansas City, KS 66112

Nate

Job Details: 09/06/2024

"Customer states that the icemaker has stopped working. Theres water leaking down the front door and out the back. Issue was water fill line for the ice was pushed too far which created a ice blockage and subsequent leak out the back also ice gasket wasnt ceiling which allowed too much air into the ice room, causing condensation and subsequent ice buildup Lastly failed with C 39 error failed heater likely due to air gage and overall ice room at fresh food compartment. Removed all ice filled up. Replaced icemaker installed silicone sealant bulletin. Replaced ice gasket assembly and set water filled to correctly and secured bracket with screws at back up compartment. Ran icemaker test and everything worked with no more water leakage. ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT and 1 DA97-15217D ICEMKR"

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8600APAA

Near Kansas City, KS 66109

Nate

Job Details: 09/06/2024

"Customer states that the icemakers are not cycling and making as much ice as advertised. Theres also an abundance of frost buildup all over products in the freezer and the icemaker assembly. After discussing with the customer and pulling cooling data using HASS it was discovered that the door to the freezer was not being kept consistently shut, and that there was large spikes and temperature correlating to door opening detections. Showed customer the details of the reporting and pointed out frost buildup on the rails, which was likely due to doors being left a jar at previous times which is now keeping the door from fully closing and sealing naturally. Advise the customer to steam away the excess frost buildup from the rails, had everything dry and re-power up the unit also advise customer to reduce temperatures in freezer to -2 from 0? as this will also help with ice production cycling. Customer will follow this advice and contact us back if he has any additional issues."

We serviced a

LG DISHWASHER

Model LDP68108D

Near Omaha, NE 68130

Shannon

Job Details: 09/06/2024

Remount unit test ok

We serviced a

SAMSUNG RANGE ELEC

Model NE59M4310SS/AA

Near Omaha, NE 68164

Kelvin

Job Details: 09/06/2024

"Customer states unit will not bake, temps will not hold. Inspected unit, found element has failed and will require replacement. Customer approved repair. Will return when parts arrive. ; schdld next appmnt for 9/10 TUE !"

We serviced a

THERMADOR (H) MICROWAVE OVEN

Model MC30WS/01

Near Walton, NE 68461

Derek F

Job Details: 09/06/2024

Upon inspection the microwaves user interface is intermittently not responding. The unit will work briefly after power is reset but then becomes unresponsive. A new control panel will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 20001399 (Control panel)

We serviced a

SAMSUNG OVENS GAS

Model NX58F5500SS

Near Omaha, NE 68138

Derek

Job Details: 09/06/2024

"Customer is not home but authorized tech to enter through the front door, after speaking through the ring doorbell. Tech tested bake ignitor and confirmed its failure. 121vac is supplied but 0a is consumed. Tech removed ignitor and installed new ignitor. Reassembled range and ran tests. Ignitor now consuming 3.7a, glows red hot, and successfully ignites the gas once released. Allowed oven to preheat to 425 and monitored for 15 minutes while waiting for homeowner to arrive. No further repairs are needed and all operations pass testing. Job is complete."

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Blair, NE 68008

Shannon

Job Details: 09/06/2024

Unit full of water wont drain gave est to repair customer ok performed work test ok ; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP-WATER

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201WW/AA

Near Lincoln, NE 68510

Derek F

Job Details: 09/06/2024

Upon inspection the refrigerators ice maker has frozen up and stopped producing ice. The ice room has obvious sign that air is leaking in from the lower seam causing excessive ice build up. The unit would need the ice maker update kit to complete a repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 DD81-04511A RTV

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA1

Near Urbandale, IA 50322

Mike

Job Details: 09/06/2024

"Unit had if e ice maker fan error. Found that the ice maker fan was hard to spin and has failed. Replaced freezer evaporator cover with fans. Job complete.Thank you for choosing Hometown Hero Appliance Repair, and please review us on Google and/or Angies list to get your $10 gift card from Jimmy Johns! Thanks, your favorite technician Mike!"

We serviced a

SAMSUNG DISHWASHER

Model DW80CG5020SRAA

Near Omaha, NE 68116

Kelvin

Job Details: 09/06/2024

"Customer states units arm fell off, will not wash. Inspected unit, found spray arm is off. Nut that holds arm is off. Reinstalled arm and nut Ran test cycle, unit is operating properly. Used diagnostic software to verify all functions and features of unit are working. All tests pass. Covered by manufacturer warranty, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS07

Near Omaha, NE 68116

Travis

Job Details: 09/06/2024

Customer states unit leaks every few days. Found drip tray cracked so when it goes through defrost it leaks. Ran for part. Installed new tray. Unit is now operating properly. ; pckd up 1 Wpw10614158 (Drip tray)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Omaha, NE 68022

Travis

Job Details: 09/06/2024

Unit wont complete spin. It will try to spin but then stops and begins filling with water again thinking unit is unbalanced. Pushed down on tub. It bounces back in place quickly with no wobbles. Kept running unit. At one point control panel went blank and lid unlocked and then 5 seconds later came back and resumed what it was doing. It did this two more times while testing. Unit has issue with main control. Customer will let us know. ; dspstn on spec-tagged invntry: 1 W11307244 LID LOCK LATCH ASM 3 WIRE

We serviced a

LG REFRIGERATOR

Model LRYXC2606D.ASBCNA0

Near Ankeny, IA 50023

Mike

Job Details: 09/06/2024

Replaced freezer door due to cosmetic damage.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Omaha, NE 68131

Lucas

Job Details: 09/06/2024

Customer states dishwasher detergent pods are not dissolving completely. Also unit is not draining properly and sometimes has a smell to it. Put unit into test mode to check components. Unit is filling to proper level. Detergent dispenser opened properly. Drain is working but very slowly. Took sump filter off to inspect drain. There is a piece of debris blocking the drain pump. Spray arms are both very clogged with debris and likely why soap is not dissolving properly. Recommend spray arm and filter cleaning.

We serviced a

MAYTAG WASHER

Model MHWE300VW11

Near Omaha, NE 68132

Mark F

Job Details: 09/06/2024

"Customer states unit leaks water into tub. Found inlet valve to have internal failure. Needs new valve.; dspstn on spec-tagged invntry: 1 WP8182862 VALVE,INLET"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Omaha, NE 68022

Kelvin

Job Details: 09/06/2024

"Customer states unit is not washing, pod is not dissolving. Inspected unit, test cycle starts. Drain pump runs but no wash cycle. Removed door panel to access main board. Verified power to pump is present, but pump is not running. wash pump has failed and will require replacement part#Wpw10605057. Estimate for repair is 644.14. Customer declined repair. Eatimate good for 30 days, Job complete."

We serviced a

LG DISHWASHER

Model LDFN4542S.ASSESNA

Near West Des Moines, IA 50265

Rory

Job Details: 09/06/2024

Replaced wash motor. Tested unit unit now operating properly job complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Lenexa, KS 66220

Austin R

Job Details: 09/06/2024

Customer states that unit is making a bad whining noise. Replaced auger assy with iceroom fan. ; dspstn on spec-tagged invntry: 1 DA97-12540K AUGER

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9671SR/AA

Near Papillion, NE 68046

Kyle

Job Details: 09/06/2024

Returned with part replaced dispenser assembly unit tests ok. Job complete

We serviced a

GE OVENS ELECTRIC

Model JBP72S0K2SS

Near Omaha, NE 68116

Travis

Job Details: 09/06/2024

Broken element. Installed new. Unit is now operating properly

We serviced a

LG DRYER

Model DLEX4200B

Near Des Moines, IA 50310

Anthony

Job Details: 09/06/2024

Customer stated that unit drum is damaged. Inspected unit and found side panel on right side damaged and caused drum to rub causing damages. Recommend drum replacement. Will need to return to service repair.; ordrng 1 3045EL1002K (Drum)

We serviced a

SAMSUNG WASHER

Model WA55A7700AV/US

Near Van Meter, IA 50261

Anthony

Job Details: 09/06/2024

Customer stated that unit is displaying error code 9C8. Proceeded to replace main control board and run overall quality check on unit with passing results. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5600SQO

Near Lincoln, NE 68516

Kannon

Job Details: 09/06/2024

"Unit will need new rollers, belt, and idler. Will return with parts at a time that works best for the customer. ; ordrng 1 4392065 (Repair kit)"

We serviced a

LG WASHER

Model WM3770HVA

Near Bellevue, NE 68123

Lucas

Job Details: 09/06/2024

"Customer states bellow clamp is spinning. Spring was stretched too far during repair. Unit will need a new clamp. Removed old clamp and installed new one. Clamp no longer spins, unit is now operating properly."

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ01

Near Lincoln, NE 68506

Bryce

Job Details: 09/06/2024

"Customer states no ice production is being made upon inspection. Verify complaint notice that motor would not turn. After jumper wiring. It put a new icemaker unit immediately filled with water, and should be good to go."

We serviced a

VIKING (H) WINE COOLER (H)

Model VUAR1441CLSS

Near Overland Park, KS 66224

Chance

Job Details: 09/06/2024

"Customer states unit will hold temp at 54 like it should then randomly get too cold. After power cycling unit, unit will return and maintain 54 until it starts getting too cold again. Unit will need new control.; schdld next appmnt for 9/10 TUE PM"

We serviced a

VIKING (H) WINE COOLER (H)

Model VBCI1240GRSS

Near Overland Park, KS 66224

Chance

Job Details: 09/06/2024

Customer states unit is building ice on back wall. Inspected unit and found no defrost system on unit. Called tech line who advised this is caused by the door being open. Talked to customer and showed him the pivot on the door that will make it stay open about a half inch. Thawed all ice on unit. Please allow a couple hours fo unit to fully air out and dry before restarting. Job complete.

We serviced a

MAYTAG WASHER

Model A105

Near Omaha, NE 68144

Derek

Job Details: 09/06/2024

"Arrived and tenant states that washer worked fine prior to being moved to their new rental home. Now washer fills but won't progress. Tech opened and closed the lid but found lid switch not operating. Removed front cover and lid, and inspected further. Foubd linkage between lid and lid switch to be jammed and out of its proper position. Reset linkage and lid switch has a crisp 'snap' when the lid is opened or closed. Ran a drain and spin cycle to remove old standing water and started a new wash cycle. Washer fills, agitates, drains, and spins without any operational issues. Towards end of the cycle, water leaks from the drain pump area. Drain pump is weeping water through the side of the pump housing where am assembly screw has rusted away. Tech checked availability of drain pump. Pump is discontinued and none are available locally. Only replacement option is new-old stock on eBay or off-brand remakes of the pump through Amazon. Tech explained findings to tenant and landlord. Job is complete. ; dspstn on spec-tagged invntry: 1 W10820036 SWITCH,DOOR"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5111S

Near Lincoln, NE 68507

Bryce

Job Details: 09/06/2024

"States unit is not cooling, but upon inspection unit was unplugged plugged in unit went ahead and tested and checked and made sure the evaporator was getting frost. Buildup has a nice even frost pattern. Only thing I noticed is possibility of dirty condenser went ahead and airbrush that out unit should be good to go as it is now cooling. Please allow 24 to 48 hours to Reach temperature.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP"

We serviced a

LG REFRIGERATOR

Model LFXS26973S.ASTCNA1

Near Pleasant Hill, MO 64080

Chance

Job Details: 09/06/2024

"Customer stated unit was not cooling properly. Upon arrival this time after leaving fan behind unit temps in fresh food were 35 and freezer was -7. Replaced condenser fan on unit tested unit, unit is functioning properly with no issues. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811415 R600 (OLD TCA36811409)"

We serviced a

GE REFRIGERATOR

Model GDE21EYKHRFS

Near Lincoln, NE 68510

Kannon

Job Details: 09/06/2024

Ice maker went out and is not producing ice. Replaced ice maker and unit cycled as it should. Unit is working great after repairs. Job complete.

We serviced a

LG WASHER

Model WT1201CW

Near Lincoln, NE 68520

Kannon

Job Details: 09/06/2024

Returned with parts. Removed old control board from the UI board and secured new board in place. Tested unit on 3 fill and drain cycles. Unit drained all 3 tubs and cut the drain pump off as it should. Unit is working great after repairs. Collected for remainder of ticket $310.21

We serviced a

LG WASHER

Model WT300CW/01

Near Raytown, MO 64133

Chris

Job Details: 09/06/2024

"Customer states unit is leaking water. Unit is operating correctly, but drain pipe is backing up into house."

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060UG/AA

Near Pleasant Hill, IA 50327

Anthony

Job Details: 09/06/2024

Customer stated that during normal operations unit will display leak error code. Found left side airbreak lock nut was loose and when unit was filling with water it would like down to leak detector. Inspected component and gasket for any signs of damage and found none. Proceeded to reinstall lock nut onto component and tested unit. Job complete.; dspstn on spec-tagged invntry: 1 DD31-00016A MTR-DRN

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Crete, NE 68333

Kannon

Job Details: 09/06/2024

During inspection found wires in the lower harness had gotten pulled on and ripped. Repaired wire harness and tested unit on multiple fill and drain cycles. Unit is working great after repairs. Job complete.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEW3

Near Lincoln, NE 68526

Bryce

Job Details: 09/06/2024

"Customer states freezer is working fine but refrigerator is warming up in temperature upon inspection. Verify complaint notice that the damper door was open but no airflow was being detected. Went ahead and pulled out. Freezer checked has a defrost issue will be needing a new adaptive control board.; ordrng 1 WPW10503278 (Jazz board), dspstn on spec-tagged invntry: 1 WPW10503278 CNTRL-ELEC *NO CORE*"

We serviced a

FRIGIDAIRE OVENS ELECTRIC

Model PCWD3080AFA

Near Papillion, NE 68046

Kyle

Job Details: 09/06/2024

Customer states left oven control does not work. Inspected unit found bad potentiometer. Ordered part will need to schedule return visit ; ordrng 1 808843109 (SWITCH - BURNER (NON-STANDARD))

We serviced a

MIELE (H) COFFEE MAKER (H)

Model CM5300

Near Overland Park, KS 66211

Chance

Job Details: 09/06/2024

"Customer states unit is stuck in demo mode and wont descale. Put unit in factory reset, ran descaling process and ensured unit was brewing coffee properly. Job complete."

We serviced a

SAMSUNG DRYER

Model DVE50BG8300EA3

Near Eudora, KS 66025

Chris

Job Details: 09/06/2024

Customer needs vent cleaning. Cleaned vent and ensured good air flow.

We serviced a

SAMSUNG WASHER

Model WF431ABP/XAA

Near Omaha, NE 68144

Derek

Job Details: 09/06/2024

Arrived and foubd door bellows torn. Customer has placed a piece of tape over the rip to minimize leaking. Provided quote and customer declined. Job is complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF30HBEDBSR/AA

Near Papillion, NE 68046

Austin

Job Details: 09/06/2024

"Customer states unit is building up with ice. Replaced ice maker ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT 1 DA97-15217D ICEMKR , and 1 DD81-04511A RTV"

We serviced a

SAMSUNG RANGE GAS

Model NX60T8311SS/AA

Near Olathe, KS 66061

Chris

Job Details: 09/06/2024

Customer states there is a gas smell in the kitchen. House needs new shut-off valve being range.; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT and 1 Y201 SNIFFER

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF

Near Kansas City, KS 66109

Austin R

Job Details: 09/06/2024

Customer states that unit amking a weird whining noise.

We serviced a

U-LINE (H) ICEMAKERS U/C(H)

Model UHNB315-SS01A

Near Omaha, NE 68022

Koby

Job Details: 09/05/2024

"Customer states that unit will make ice for 20-30 minutes before giving an E13 error. E13 indicated that the unit is not producing ice quickly enough. Tested water supplied to unit with TDS sensor, water measures 210ppm. Inspected unit and found that compressor has failed. Contacted manufacturer, unit is going to be swapped out. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF31FMESBSR/AA

Near Ames, IA 50014

Rory

Job Details: 09/05/2024

Recommending for icemaker update

We serviced a

LG REFRIGERATOR

Model LMXS27626D

Near Omaha, NE 68144

Derek

Job Details: 09/05/2024

"Customer states that the fridge and freezer have stopped cooling. Tech checked and found both zones at 73 degrees. Ambient is 69. Pulled fridge out of cabinetry as compressor is loud. Sealed system wad previously done by another servicer, almost exactly 3yrs ago. Tech connected guages to the system and found that the compressor is inefficient. Refrigerant pressures also indicate that a leak has likely occurred. Tech explained findings to the customer and provided a quote for repair. Customer declined repairs and would rather replace machine due to costs. Job is complete. ; dspstn on spec-tagged invntry: 1 ADL73762004 EVAP and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

LG REFRIGERATOR

Model LFXS24663S.ASTCNA0

Near Overland Park, KS 66207

Chris

Job Details: 09/05/2024

Customer states there is an error on the display. Reseated door connection.

We serviced a

LG REFRIGERATOR

Model LRFXC2416S/01

Near Bellevue, NE 68123

Austin

Job Details: 09/05/2024

Customer states not making ice. Replaced ice maker.

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6200QLAA

Near Waukee, IA 50263

Mike

Job Details: 09/05/2024

Replaced condenser.; used 1 DA81-06006A ( UV DRIER - STEP VALVE) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS2

Near Bennington, NE 68007

Travis

Job Details: 09/05/2024

Customer states unit has no power. Ui wont respond to touch. Have incoming power. Unplugged ui and plugged back and it began responding. No repair at this time. ; dspstn on spec-tagged invntry: 1 WPW10380685 CNTRL-ELEC *NO CORE*

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SG/AA

Near Des Moines, IA 50309

Anthony

Job Details: 09/05/2024

"Customer stated that ice maker is no longer working properly and condensation is building at ice bucket dispenser. Inspected ice chute gasket and didnt see any indication of issues. ; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-13829C ICE CASE ROUTE , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

SUB ZERO (H) REFRIG BLD IN(H)

Model CL3650UID/S/P/R

Near Altoona, IA 50009

Anthony

Job Details: 09/05/2024

Customer stated that freezer door appears to have a tilt towards the unit and suspects issue with gasket. Inspected unit freezer drawer and found inner panel is separating from door on bottom right corner. Will need to order parts and return to service repair.; ordrng 1 7043589 (DRAWER Assy)

We serviced a

THERMADOR (H) ICEMAKERS U/C(H)

Model T24UC905DP/02

Near Leawood, KS 66224

Eric

Job Details: 09/05/2024

Customer states ice maker doesnt work tried testing ice maker did not initiate harvest replaced ice maker still same issue checked voltages at board not getting correct voltage to ice maker orderedboard and rescheduled; ordrng 1 12047623 (Board)

We serviced a

DACOR (H) RANGE PRO (H)

Model HGPR48S/NG

Near Fairway, KS 66205

Ben

Job Details: 09/05/2024

Customer states left oven is not working and right oven takes a very long time to preheat and has trouble maintaining temps. Both ovens need new igniters. ; ordrng 2 5303935066 (Flat ignitersn(kc))s

We serviced a

GE REFRIGERATOR

Model GFE29HGDABB

Near Neola, IA 51559

Lucas

Job Details: 09/05/2024

Customer states freezer ice maker is not working. Temps in both compartments are good. Can hear ice maker trying to harvest but heating element is not working to release cubes. Unit will need a new ice maker assembly. ; ordrng 1 WR30X28682 (Freezer ice maker)

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HAWP/XAA

Near Cortland, NE 68331

Bryce

Job Details: 09/05/2024

Customer states machine is not making ice upon inspection verify complete attempted to test cycle the icemaker up as it would not cycle. The motor in the icemaker had is faulty put in new icemaker is now working as should.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Omaha, NE 68134

Mark F

Job Details: 09/05/2024

Customer states unit drips under crispers. Found duck bill clogged. Cut duck bill. All water drained out. Unit operating properly. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Omaha, NE 68157

Kelvin

Job Details: 09/05/2024

"Customer states unit is not draining, makes noise and nothing else. Inspected unit, found drain pump is making the noise. Customer states could be clogged with dog hair. Unit is full of water. Stained water out. Pulled unit from wall, found pump has no clogs, impeller wheel is loose and will require replacement part#W10876600. Estimate for repair is 584.01. Customer approved repair. Installed new pump. Unit is operating properly. Job complete."

We serviced a

SAMSUNG WASHER

Model WA50K8600AV/AA

Near Omaha, NE 68135

Derek

Job Details: 09/05/2024

Arrived and found that the washer won't power on and is locked shut with a load of laundry inside. Verified outlet is energized and wired properly. Disassembled console and removed main pcb. Conformal coating is burnt and some components have failed. Provided findings to the customer and customer is not interested in repairing machine. Got lid unlocked for customer so she can remove her items. Job is complete.

We serviced a

LG DRYER

Model WM6998HBA

Near West Des Moines, IA 50266

Anthony

Job Details: 09/05/2024

Customer stated that unit is building up lint throughout unit compartments. Contacted tech line and was advised to return with grille / mesh filter service kit to resolve issues.; ordrng 1 AAA76553287 (Protective Grille / Mesh Filter SVC)

We serviced a

MAYTAG DRYER

Model MED4000BW0

Near Omaha, NE 68132

Mark F

Job Details: 09/05/2024

Customer states unit doesnt start just clicks. Found a blown thermal fuse and motor.

We serviced a

ELECTROLUX WASHER

Model EFLF52701W2

Near Omaha, NE 68135

Koby

Job Details: 09/05/2024

Customer states that door boot is moldy. Inspected unit and found mildew buildup on door boot. Recommend replacement of door boot.

We serviced a

GE PROFILE REFRIGERATOR

Model PFE28KBLTS

Near Omaha, NE 68142

Kelvin

Job Details: 09/05/2024

"Customer states ff section is warmer than usual, delivery section is frozen. Fz section is good. Inspected unit, confirmed issue. Removed ff evap cover, found ff fan has failed and will require replacement. Found unit has software updates available as well. Customer approved repair. Removed original fan, installed new. Unit is operating properly. Job complete. ; used 1 WR60X35205 (MTR) from stock"

We serviced a

SUMMIT REFRIGERATOR

Model ARG12PV (1)

Near Omaha, NE 68107

Kyle

Job Details: 09/05/2024

Customer states unit is leaking water onto floor. Inspected unit found is sweating through liner and onto floor. This is a non repairable issue unit will need to be replaced.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Gretna, NE 68028

Koby

Job Details: 09/05/2024

Customer states ice is melting and theres a loud noise until you open the door. Found that ice room fan is failing. Recommend ice maker update. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP

We serviced a

BOSCH DISHWASHER

Model SHE3ARF2UC/14

Near Bellevue, NE 68123

Kyle

Job Details: 09/05/2024

Customer states unit is leaking. Inspected unit found about 20 minutes into wash cycle unit started to leak from heat pump. Unit will need pump assembly customer does not want to repair unit. Job complete

We serviced a

GE REFRIGERATOR

Model GFE26JYMTFFS

Near Overland Park, KS 66213

Eric

Job Details: 09/05/2024

Customer states ice maker doesnt dispense ice still makes it found ice ball in bottoms of the bucket caused by hard water deposits around ice chute air leakage getting in melting ice and causing it to refreeze in bucket not allowing auger motor to spin customer cleared hard water deposits fridge is functioning normally no parts.

We serviced a

LG REFRIGERATOR

Model LFCS22520/01

Near Omaha, NE 68124

Austin

Job Details: 09/05/2024

Customer states unit is not cooling. Replaced compressor and drier.

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model SCCP30MA-1SU

Near Lake Lotawana, MO 64086

Nate

Job Details: 09/05/2024

Customer states icemaker is not running at all. Verified power and wiring determined bin level. Thermostat was not supplying power to the compressor in overall unit. replaced thermostat once powered unit started working immediately.

We serviced a

LG REFRIGERATOR

Model LFXS30766D

Near Papillion, NE 68046

Kyle

Job Details: 09/05/2024

Customer states unit is not cooling. Inspected unit found ff evaporator leak. Unit needs ff evap and filter drier called for auth and left voicemail ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134

We serviced a

LG WASHER

Model WT1101CW

Near Omaha, NE 68122

Shannon

Job Details: 09/05/2024

Hall sensor test ok today ordering board ; ordrng 1 EBR75857902 (Board)

We serviced a

SAMSUNG WASHER

Model WF45N5300AW/US

Near Bellevue, NE 68123

Kelvin

Job Details: 09/05/2024

"Returned with parts. Removed original pcb, harness. Installed new. Unit will not power on. ; ordrng 1 Dc92-01982b (Main board) and 1 Dc90-00055J (Ui panel) and 1 Dc26-00009T (Coil harmonic)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Bennington, NE 68007

Shannon

Job Details: 09/05/2024

Inspect unit not defrosting properly due to sensor harness fan assy gave est to replace customer ok thaw unit with steamer install new part test ok 24 hours to cool ; dspstn on spec-tagged invntry: 1 WPW10514110 MTR-EVAP

We serviced a

GE CAFE REFRIGERATOR

Model GYE22KSHGSS

Near Bellevue, NE 68147

Austin

Job Details: 09/05/2024

Customer states not cooling in FF section. Replaced FF fan

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Shawnee, KS 66216

Ben

Job Details: 09/05/2024

"Customer states unit is leaking from front right of door and showing leak error code. Unit needs water leakage kit. ; ordrng 1 Dd82-01988a (Water leakage kit (kc)), dspstn on spec-tagged invntry: 1 DC62-30314L VLV 1 DD31-00016A MTR-DRN , and 1 DD97-00484D MOTION ASM"