We serviced a
MAYTAG DRYER
Model MGDE400XW1
Near Omaha, NE 68114
Mark F
Job Details:
10/03/2024
Customer states unit makes loud squeaking and rumbling noise. Verified complaint. Disassembled unit. Found stuck idler and failed rollers. Needs drive kit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB620012
Near Lincoln, NE 68510
Kannon
Job Details:
10/03/2024
"Unit is on a GFCI outlet, recommended that the customer takes the unit off of that GFCI so the unit wouldnt trip it constantly. Beverage center also looks to have a loose connection that also couldve caused it to be tripping. Replaced beverage center and unit is no longer tripping when opening doors. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Lenexa, KS 66220
Austin R
Job Details:
10/03/2024
"Customer states that units icemaker is frozen over making a clicking, and can't get the bucket out. Did an ice maker update.; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA97-14474C ICE BCKT , and 1 DA82-02697A ICEMKR"
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S/00
Near Lee's Summit, MO 64081
Chris
Job Details:
10/03/2024
"Customer states unit is not cooling. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL76521401 EVAP , and 1 TCA37071511 COMPRESSOR"
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Lincoln, NE 68526
Derek F
Job Details:
10/03/2024
Upon inspection the washer had failed to spin during cycles. Customer had cleaned out drain filter but it did not help symptoms. I found the drain line over inserted in the stand pipe causing possible siphoning. I then ran a spin cycle but the unit failed to spin a full rotation. I then tried to had spin the drum. The drum was very stiff and I could hear pieces moving around indicating damage to the spider gear. The washer would need a new tub assembly and back half to complete a repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE REFRIGERATOR
Model GTS18KCMDRBB
Near Kansas City, MO 64108
Chance
Job Details:
10/03/2024
Customer states water drops through damper. Found frozen drain line on unit. Cleaned out drain line and melted excess ice. Water flows freely. Job complete.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Papillion, NE 68046
Kelvin
Job Details:
10/03/2024
"Customer states unit is not turning on. Inspected unit, power button does nothing. Removed kick panel, found unit is hardwired. Removed wire nuts, no power. Checked breaker, breaker shows its on. Reset breaker, no power. Check area for a gfci outlet that may be reset. None found. Reccomended contacting electrician to check wiring. Job complete."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI33AR80WS2
Near West Des Moines, IA 50266
Anthony
Job Details:
10/03/2024
Customer stated that unit door is not closing properly. Inspected unit and found inside panel starting to bow/deform in middle. Customer will need replacement door to resolve issues.
We serviced a
DACOR (H) REFRIGERATOR
Model DYF42SBIWR
Near Adel, IA 50003
Mike
Job Details:
10/03/2024
"U it at times freezing things in the fridge. Temps today were 39-41. Had a c02 error for fridge sensor,but fridge sensor currently reading correctly in diagnostics, also fridge fan is pulsing and not consistent. Recommend replacing fridge evap fan, and fridge temp sensor. ; used 1 DA32-00006S (SENSOR TEMP), and 1 SHIPPING (PARTS HANDLING) from stock"
We serviced a
LG DRYER
Model DLE7300WE
Near Glenwood, IA 51534
Lucas
Job Details:
10/03/2024
Customer states dryer powers on but will not start. Check voltage at outlet. Unit is recieving proper voltage. Disassembled unit to check wiring and belt. Found a broken wire on motor. Unit will need a wire repair.
We serviced a
SAMSUNG RANGE GAS
Model NA36N6555TS/AA
Near Olathe, KS 66062
Ben
Job Details:
10/03/2024
Customer states unit is still not igniting well. Cleaned orifice.
We serviced a
LG REFRIGERATOR
Model LF30S8210S
Near Lincoln, NE 68507
Derek F
Job Details:
10/03/2024
"Upon inspection the fridge had made a rattling noise from the compressor and then stopped cooling. There is a strong smell in the unit as well. I removed the evaporator cover and inspected the fans, heater and coils. The heater has an oil substance on it and I could hear a slow leak. I then replaced the main control and put the unit in test mode. The compressor failed to start. The compressor has failed and the sealed system will need a rebuild. We will return with the parts to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 TCA37091615 (Compressor) and 1 ADL76738402 (Evap) and 1 ADH73150210 (Drier)"
We serviced a
SAMSUNG DRYER
Model DVE55A7700V/A3
Near Urbandale, IA 50323
Rory
Job Details:
10/03/2024
"Unit in need of a drum assembly replacement; ordrng 1 DC97-23529A (Drum assy), dspstn on spec-tagged invntry: 1 DC93-00101U MOTOR-ASSEMBLY and 4 DC97-16782E ROLLER-NEW STYLE"
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Plattsmouth, NE 68048
Kelvin
Job Details:
10/03/2024
"Customer states unit is leaking water from rear of unit where host connection is. Inspected unit, found water is off, says water has leaked enough to leak through basement ceiling. Set towel behind unit, turned water on. Unit is leaking from between solenoid and housing. Will require new inlet valve assembly. Customer approved repair. Removed original housing, installed new. Verified with customer no leaks are present. Job complete."
We serviced a
FRIGIDAIRE RANGE ELEC
Model FFEC3205LW
Near Lincoln, NE 68505
Bryce
Job Details:
10/03/2024
Customer states unit unit is not working correctly upon inspection verified complaint noticed that the indication light was not coming on went ahead and went downstairs to double check. The breaker breaker was barely tripped. It was hard to tell re-flipped the breaker now unit is working correctly with no smoke no nothing no sparks unit is good to go.
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UHCP115-IS81A
Near Omaha, NE 68154
Mike F
Job Details:
10/03/2024
Installed control and programmed.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model BI-36UID/O-RH
Near Urbandale, IA 50322
Anthony
Job Details:
10/03/2024
Customer stated that unit is making unusual noises during operations. Customer described noises as gurgling and or hissing. Inspected evaporator on unit and verified unit components are all operational. Explained to customer defrost process and sealed system process regarding noises. Job complete.
We serviced a
LG REFRIGERATOR
Model LRFWS2906V/00
Near Council Bluffs, IA 51503
Austin
Job Details:
10/03/2024
Customer states unit is showing an error. Replaced evap cover.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Omaha, NE 68116
Mike F
Job Details:
10/03/2024
"Customer states lid is stuck closed. Found lid lock jammed with debris. Removed debris was able to open and close multiple times. Put unit into spin only, lid would lock, cancelled cycle, lid would unlock but is still catching. Recommend replacing lid lock and catch. Called for approval. Quoted for repair."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2867TF0
Near Lincoln, NE 68528
Ali
Job Details:
10/03/2024
During inspection checked temperatures in the unit. Fresh food was around mid to upper 40s and freezer was around 0 degrees. Ran the unit in a diagnostic mode and confirmed the evaporator fan was working properly. Checked the air flow out of the air tower with the damper door in the open position. Could not fell any air flow. Unit had a bad damper door assembly. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 5304508741 (DAMPER - MOTORIZED)
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW2
Near Lincoln, NE 68506
Derek F
Job Details:
10/03/2024
Upon inspection the washer had leaked from the front seal during heavy cycles. I first ran a test cycle and observed the seal. The door didnt leak through the cycle and the boot was sealing as expected. I explained some use and care points for the unit with the customer. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Waukee, IA 50263
Mike
Job Details:
10/03/2024
"Water leaking from fridge found that the refrigerator evaporator defrost drain was frozen up due to the drain lines being plugged up. Will need to defrost the drain and replaced drains with updated drains and install extended heater probe from drain kit. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-12608A COVER-EVAP , 1 DA97-12609C COVER-EVAP , and 1 DA97-13757A EVAP CVR , used 1 SHIPPING (PARTS HANDLING) from stock"
We serviced a
GE OVENS GAS
Model JGB870DET1WW
Near Omaha, NE 68116
Shannon
Job Details:
10/03/2024
Disassemble upper door and reinstall handle test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEE01
Near Lenexa, KS 66215
Chris
Job Details:
10/03/2024
Customer states unit has sheets of ice on freezer bottom. Unit needs defrost drain cleared.; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Belton, MO 64012
Austin R
Job Details:
10/03/2024
Customer states that unit won't drain. Replaced drain pump motor units good to go ; used 1 4861EA2001T (Drain pump) from stock
We serviced a
LG WASHER
Model WM8000HVA
Near Council Bluffs, IA 51501
Lucas
Job Details:
10/03/2024
"Disassembled unit top, front, and back panel. Installed new wire harness. Unit will need a new hall sensor due to incompatibility with new harness. Scheduled return for Friday 10/4. ; ordrng 1 6501KW2002B (Hall sensor), dspstn on spec-tagged invntry: 3 383EER3001J DAMPER"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Des Moines, IA 50313
Anthony
Job Details:
10/03/2024
"Customer stated that unit appeared to no longer heat. Upon initial inspection found dryer heating. Tested flow from unit to duct exit and didnt find any indications of failure points. Inspected timer on unit and didnt find any failure points. Recommend customer use timed dry and if issue is persistent will need to return with parts. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-TML and 1 279838 ELEMENT,DRY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Lincoln, NE 68524
Kannon
Job Details:
10/03/2024
Unit cooling great upon arrival. Removed old defrost timer and installed new. Unit kicked on as it should when plugged back in. Fans are all running as they should. Unit is working great after repairs. Job complete. ; dspstn on spec-tagged invntry: 1 W10822278 DEFROST TIMER KIT
We serviced a
EDGESTAR WINE COOLER (H)
Model CWR1551DD
Near West Des Moines, IA 50266
Mike
Job Details:
10/03/2024
"Unit not cooling at all and hinfor big temp on the display. Power cycled unit and after a delay the compressor fired up. Checked frost pattern on the evaporators, and it is not forming any frost or even getting cold. Unit has a refrigerant leak and would need the evaporators, and filter drier replaced to repair. The evaporators are discontinued and no longer available. Unit is unrepairable."
We serviced a
THERMADOR (H) RANGE ELEC
Model PRD48WDSGU/04
Near Omaha, NE 68022
Mark F
Job Details:
10/03/2024
"Customer states unit just clicks. Once power was resupplied. Could hear the clicking noise. Relays clicking under burners. Left display module had error code E0510, No comm with ui board. Outside burners on left and right side do not engage, nor disperse gas. Center 2 burners and griddle element get hot. Both ovens do not turn on. Right display mod is completely blank. Removed top. Clicking is coming from steam module relays on left side. Verified 240 and 120v on each wiring connectors. Will need to order all control panels and return.; ordrng 1 12028857 (Display mod) and 1 11032506 (Display mod) and 1 11032521 (Control mod) and 1 12004817 (Main PC board) and 1 00647003 (Pc board) and 1 12031987 (Connectivity mod) and 2 12028138 (Limiter)s and 1 10005470 (Pc mod) and 1 12028888 (Steam module)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Chicago Precinct, NE 68022
Shannon
Job Details:
10/03/2024
"Replace ice maker adjust fill tube has y clips already installed silicone also 117 software ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-15217D ICEMKR , and 1 DD81-04511A RTV"
We serviced a
LG STACK WASH/DRY
Model WM3470HWA
Near Omaha, NE 68132
Kelvin
Job Details:
10/03/2024
"Customer states unit is leaking water during use. Inspected unit, found water leak present from drain hose connection on drain pump. Cut part of hose off that was damaged, reconnected. Tested to verify no leaks present. No leaks found. Reconnected dryer vent hose. Verified with customer no leak present, vent tube is connected. Job complete.; dspstn on spec-tagged invntry: 1 DFLX8 VENTING 8'"
We serviced a
GE DISHWASHER
Model GDT665SSN4SS
Near Waukee, IA 50263
Mike
Job Details:
10/03/2024
"Unit will just drain when trying to start sometimes and sometimes works properly. Checked error codes and have code for no fill and no drain. Cycle history also showed the water level as full the last few cycles where the customer cancelled it because it wasnt working. Removed pressure sensor and it is plugged up with gunk causing the sensor to not read correctly. Unit will need new pressure sensor. ; dspstn on spec-tagged invntry: 1 WD21X25468 SNSR - PRESSURE , used 1 SHIPPING (PARTS HANDLING) from stock"
We serviced a
GE WASHER
Model GFW850SSN0W
Near Papillion, NE 68046
Jacob
Job Details:
10/03/2024
Customer states unit is not draining and door is locked. Installed new drain pump.
We serviced a
GE REFRIGERATOR
Model GFE29HSDHSS
Near Lincoln, NE 68521
Bryce
Job Details:
10/03/2024
Customer states unit is not cooling properly as temperatures are rising in fridge and freezer noticed that the front was very warm and the sides were very warm pulled out unit and checked. The condenser condenser was not blowing when I had and put new condenser and condenser fan is working properly and cooling compressor down like it is supposed to.
We serviced a
COVE (H) DISHWASHER
Model DW2450
Near Omaha, NE 68114
Mark F
Job Details:
10/03/2024
"Customer states unit is not dissolving detergent well, and the door trim doesnt stay seated. Found center heating element warped up. Reseated door trim. Trim would come out over time of opening and closing. Will order parts and return. Element currently on back order.; ordrng 1 830129 (Heating element) and 1 828965 (trim seal)"
We serviced a
LG REFRIGERATOR
Model LFXS28968D
Near Lincoln, NE 68516
Ali
Job Details:
10/03/2024
"Tapped into system and got high side pressure at 93.5 and low side at 41.3 indicating a failed compressor. I reclaimed a full charge worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 140 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 30 minutes and achieved a 984 micron vacuum. After removing vacuum, pump the vacuum settled out at 615 microns. Vacuum holding steady. I then recharged system with 5.11oz of r134a refrigerant. Unit is now running and beginning to blow cold air.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"
We serviced a
SAMSUNG REFRIGERATOR
Model rfg298hdrs/xaa
Near Grimes, IA 50111
Anthony
Job Details:
10/03/2024
Customer stated that unit freezer door is not opening and closing properly. Found unit will need replacement rail on right side. Inspected ice room for customer and found ice maker cycling and calling for water but no receiving. Customer will need water filter assembly to resolve. Job complete.; dspstn on spec-tagged invntry: 1 DA97-07365G ICEMAKER
We serviced a
INTERNATIONAL REFRIGERATOR
Model n/a
Near Omaha, NE 68127
Travis
Job Details:
10/03/2024
Installed low side valve and dye drier. Vacuumed and recharged. Unit is now cooling. ; used 1 WPW10143759 (UV DRIER (WPL)) from stock
We serviced a
LG WASHER
Model WM4000HBA.ABLEUUS
Near Council Bluffs, IA 51501
Lucas
Job Details:
10/03/2024
Disassembled washer and removed tub assembly. Installed new tub assembly and swapped components from old tub. Reassembled unit and tested. Unit is now operating properly.
We serviced a
WHIRLPOOL OVENS GAS
Model WFG505M0BB2
Near Council Bluffs, IA 51503
Austin
Job Details:
10/03/2024
"Customer states unit has a F2 error. Unit will need a control board. ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR,OVEN"
We serviced a
SAMSUNG DRYER
Model DV45H6300EW/A3
Near Omaha, NE 68022
Shannon
Job Details:
10/03/2024
Element failed senior discount given install new test okm; dspstn on spec-tagged invntry: 1 WP35001247 ELEMENT DC47-00019A
We serviced a
SAMSUNG WASHER
Model WF45K6500AW/A2
Near Ashland, NE 68003
Ali
Job Details:
10/03/2024
During inspection unit would struggle to spin the drum. Upon further inspection noticed the drum was no longer round. Unit will need a new back half assembly. Due to the cost and age customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS02
Near West Des Moines, IA 50266
Rory
Job Details:
10/03/2024
Replaced water inlet valve; used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
GE CAFE DISHWASHER
Model CDT845P4N3W2
Near Ashland, NE 68003
Ali
Job Details:
10/03/2024
During inspection unit in a diagnostic mode via Newfi. Ran the heater test and unit pulled the correct amount of amperage. Wash pump and diverter valve were working properly. Recommend a cleaning cycle due to the customer having hard water buildup. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFEA
Near Papillion, NE 68046
Kelvin
Job Details:
10/03/2024
"Customer states unit is dispensing water and ice all the time. Inspected unit, found flapper assembly has broken and will require replacement. Customer approved repair. Will return with parts when they arrive. ; ordrng 1 242270102 (Dispenser assembly)"
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/02
Near Independence, MO 64053
Ben
Job Details:
10/03/2024
Customer states unit isnt cooling well and is making a knocking noise and not making ice regularly. Unit needs new ice maker and may have a sealed system issue.; ordrng 1 11036056 (I/M ASSY) and 1 00649378 (DRYER)
We serviced a
WOLF (H) RANGE PRO (H)
Model DF60650DG/S/P
Near West Des Moines, IA 50265
Mike
Job Details:
10/03/2024
"Unit getting several communication errors and oven selectors are not responding. Got into diagnostics and both oven selectors lit up. Checked errors and performed a spelt test and everything is functioning. Got out of diagnostics and tested oven selectors and they are working and ovens heating. Called techline and explained everything going on and the history, and due to the number of communication errors he believes its an issue with the connected module and advised to unplug it and have the customer continue to use it normally to see if the issues return and if they dont to replace the connected module."
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Olathe, KS 66062
Chris
Job Details:
10/03/2024
Customer states unit is not draining. Unit needs new drain pump.
We serviced a
GE REFRIGERATOR
Model GZS22IYNPHFS
Near Lincoln, NE 68516
Derek F
Job Details:
10/03/2024
"Upon inspection the refrigerator had a chemical smell coming from both sides but stronger in the freezer. I did initially smell something and it had permeated the ice a bit. I checked the evaporator fan, coils heater, ice maker, damper and lights. I found no evidence of electrical fire or refrigerant leak. I did find a small piece of styrofoam that had melted to the heater. This could have caused the smell as customer was gone for a week prior and not opened the unit. I also checked the machine compartment and found no issues. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
WOLF (H) HOOD
Model PL462212
Near Gretna, NE 68028
Derek
Job Details:
10/03/2024
"Customer states blower fan sounds of scraping metal, lack of airflow. Inspected unit, verified issue, adjusted blower. Unit is quieter and functioning as designed. Job complete."
We serviced a
FRIGIDAIRE RANGE ELEC
Model LFGF3052TFA
Near Omaha, NE 68117
Kyle
Job Details:
10/03/2024
Returned with part replaced control board unit tests ok. Job complete
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model RBF-G95
Near Omaha, NE 68134
Shannon
Job Details:
10/02/2024
"Has 240 power to unit thermostat is testing bad when tested shows no longer available elements test good ; dspstn on spec-tagged invntry: 1 WB44X5043 ELEMENT,BAKE"
We serviced a
WHIRLPOOL DRYER
Model LTE5243DQA
Near Omaha, NE 68134
Mark F
Job Details:
10/02/2024
Returns with part. Installed new agitator. Unit operating properly.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/AC
Near Des Moines, IA 50317
Mike
Job Details:
10/02/2024
"Unit is not heating and is noisy. Tested unit and found the heater tco to be blown from the unit getting too hot from Ty dryer vent g being restricted. Also found that the idler pulley was siezed up and belt was cutting through it. Unit will need a new heater tco, maintenance kit (belt, idler, 4 drum rollers) to repair, and venting cleaned to prevent issue from reoccurring. ; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG 1 WP35001193 TCO DC96-00887C , 1 DC32-00007A THERMISTOR , 1 DC47-00016A THERMAL LIMITER , and 1 WP35001247 ELEMENT DC47-00019A , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS
Near Lincoln, NE 68523
Ali
Job Details:
10/02/2024
During inspection I gained access to the evaporator and noticed a weak frost pattern. Unit had a system leak. Customer is going to contact their extended warranty program.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S.ASTCNA0
Near Lincoln, NE 68528
Bryce
Job Details:
10/02/2024
Customer states is not cooling upon inspection. Verified complaint when I got here. Compressor was not running but on the control board was a locked compressor error code went ahead and changed out compressor and filter dryer vacuumed unit down to 590 ?m also put in 2.1 ounces of our 600 A and while unit is running for 10 minutes low side drop down to negative one on the low side and high side was up to 65 unit is now good to go. Please allow unit 24 to 48 hours to reach optimal temperatures as possible 72 hours for ice
We serviced a
GE RANGE ELEC
Model JB645RKBSS
Near Lincoln, NE 68510
Kannon
Job Details:
10/02/2024
Unit is having trouble reading what temp is inside the oven. Replaced oven sensor and tested unit multiple times getting up to temp. Unit holds correct 350? and 425? during testing. Unit is working great after repairs.
We serviced a
LG REFRIGERATOR
Model LRMVC2306D.ASBCNA0
Near Lincoln, NE 68520
Kannon
Job Details:
10/02/2024
"Returned with new parts. Installed new craft icemaker, filled and cycled unit. Unit went through cycle with no issues and filled with no leaks. Unit is working great after repairs. Job complete. Im"
We serviced a
GE STACK WASH/DRY
Model GUD27ESSM1WW
Near Lincoln, NE 68516
Kannon
Job Details:
10/02/2024
Top piece of the tub looks like it got caught on something and snapped off. Resulting in the tub to spin with all of the broken pieces In between the tub/agitator/tub cover. Replaced the tub and tub cover along with the plastic tub cover. Ran unit on a wash and high spin cycle. Unit is working great after repairs. Job complete.
We serviced a
LG REFRIGERATOR
Model LFXS28968S
Near Lincoln, NE 68521
Ali
Job Details:
10/02/2024
During inspection both sections were warm. Upon further inspection the compressor had failed. Unit will need a new compressor. Customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 ADL73762013 EVAP and 1 TCA36811409 R600 TCA36811415
We serviced a
GE DRYER
Model WSM2700WAWWW
Near Lincoln, NE 68507
Ali
Job Details:
10/02/2024
Unit was making a thumping noise. Noticed the drum was coming in contact with the lint housing. Adjusted the housing and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
MAYTAG DRYER
Model MED6230HC
Near Omaha, NE 68106
Shannon
Job Details:
10/02/2024
Replace element clean vent test ok ; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061UT
Near Lincoln, NE 68506
Kannon
Job Details:
10/02/2024
"Unit has a pinhole leak in the drain line, causing the unit to leak during the drain cycle. Pulled unit and removed old drain line. Installed new drain line with a high loop and secured on both ends. Tested unit on a drain cycle to ensure unit wouldnt leak. Unit is working great after repairs and free of leaks. Job complete."
We serviced a
? WINE COOLER (H)
Model SF7000
Near Overland Park, KS 66224
Chance
Job Details:
10/02/2024
"Customer states unit is not cooling. Inspected unit and found compressor on outdoor section of split unit was turning on for 2-5 seconds then kicking off in an endless cycle. Compressor was very hot to the touch. Called tech line who after troubleshooting system deter,iced compressor would need replaced. This type of system is an HVAC system and customer will need HVAC technician. Job complete."
We serviced a
GE RANGE ELEC
Model JB645DK6WW
Near Omaha, NE 68130
Koby
Job Details:
10/02/2024
Customer states back left burner is not working. Disassembled and inspected unit and found that switch is not sending power to element. Recommend replacement of infinite switch.
We serviced a
GE WASHER
Model GFWN1100L0WW
Near Overland Park, KS 66212
Eric
Job Details:
10/02/2024
"Customer states unit doesn't drain. Tested found drain motor not running but getting voltage. Tools filter off checked to see if impeller is spinning impeller is seized not obstructions inside housing, quoted repair customer declined"
We serviced a
GE MICROWAVE OVEN
Model JVM6175DK3WW
Near Omaha, NE 68130
Koby
Job Details:
10/02/2024
Customer states unit is not heating. Found that magnetron has failed. Recommend replacement of magnetron and diode.
We serviced a
HOTPOINT WASHER
Model VBSR2080W0WW
Near Omaha, NE 68111
Mark F
Job Details:
10/02/2024
Customer states unit isnt spinning out clothes. Agitator is significantly loose. Removed agitator and can wiggle transmission shaft. customer needs new tub hub and bolt.
We serviced a
LG OVENS ELECTRIC
Model LRE3183
Near Missouri Valley, IA 51555
Mike F
Job Details:
10/02/2024
"Customers states oven is not getting hot or holding temp. Checked elements, elements are good. Checked temp sensor, temp sensor is good. Put unit on 350 bake, elements receiving 240v. Quoted for relay board if issue continues. Service call collected"
We serviced a
WOLF (H) RANGE GAS
Model DF48450DG/S/P
Near Clive, IA 50325
Mike
Job Details:
10/02/2024
Replaced left side light bulb in right hand oven.
We serviced a
SAMSUNG OVENS GAS
Model NX58H5650WS
Near Omaha, NE 68135
Derek
Job Details:
10/02/2024
"Customer states long preheat times. Disassembled oven and tested igniter. Igniter pulling 2.8 amps. Igniter is weak and will need to be replaced. Explained issue to customer and provided customer with repair quote. Customer approved repair quote. Replaced igniter, ran tests, and new igniter is working properly. Measured amperage consumption of the new igniter at 3.7a. Tech reassembled oven and allowed oven to satisfy 350 degree preheat. Job is complete."
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FPEW3077RFF
Near Omaha, NE 68124
Jacob
Job Details:
10/02/2024
Customer states unit is not working a displaying a f45 error. Installed new cooling fan assembly.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Omaha, NE 68154
Mike F
Job Details:
10/02/2024
"Return with parts. Installed ice maker. Cycled both ice makers, ice makers cycled. Activated water valve. Valve turned on. Allow 24 hours for regular ice production. Remaining balance collected."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Overland Park, KS 66212
Ben
Job Details:
10/02/2024
"Return with parts. Installed ice maker update, replaced bucket, and replaced ice route assembly. ; dspstn on spec-tagged invntry: 1 DA82-01396A BUCKET ASM LONG W PLATE 1 DA82-02697A ICEMKR , 1 DA97-08680G ICE CASE ROUTE , 1 DA97-12540G AUGER , and 1 DD81-04511A RTV"
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW0
Near Lincoln, NE 68507
Kannon
Job Details:
10/02/2024
Returned with parts. Installed new shifter motor and tested unit in service diagnostics with the lid popped to ensure the agitator was spinning properly. Unit is working great after repairs. Job complete. ; dspstn on spec-tagged invntry: 1 W10721967 DRIVE SPLUTCH KIT
We serviced a
LG DRYER
Model DLE3460V
Near Bondurant, IA 50035
Anthony
Job Details:
10/02/2024
Customer stated that unit user control panel display timer was having issues intermittently. Proceeded to replace display control and found replacement part had defect at LED display. Returned with another replacement part and assembled. Verified unit is operating as designed. Job complete.
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S.ASTCNA0
Near Lincoln, NE 68507
Ali
Job Details:
10/02/2024
"Unit was displaying 3 blinks on the pcb, indicating a locked compressor. Welded in a new compressor and dryer. Pressurized the system to 140psi, unit held pressures. Vacuumed the system for 20 minutes and achieved 590 microns. Unit settled at 1600 microns. Charged with 2.01oz of R600. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"
We serviced a
KITCHENAID RANGE GAS
Model KGST307HBS9
Near Lincoln, NE 68503
Kannon
Job Details:
10/02/2024
Unit is not getting up to temperature in the oven. During inspection found Ignitor has gone out and will need replaced. Customer approved $369.30 for repairs. Installed new ignitor and tested unit on a high bake setting. Unit is working great after repairs and getting up to temperature. Job complete.
We serviced a
AMANA RANGE ELEC
Model AER6303MFS2
Near Lincoln, NE 68508
Bryce
Job Details:
10/02/2024
Is not working on the left front burner upon inspection verified complaint notice that a loose screw was somehow touching the element in cause the element to short out will be needing the new left front element
We serviced a
DCS (H) RANGE GAS
Model DCSPH-RDU-364GD-N
Near Des Moines, IA 50311
Mike
Job Details:
10/02/2024
"Oven is not heating any element. All tco are good. Cannot gain access to the thermostat without rendering the front burners inoperable as the nuts and Venturis are seized. Unit will need both front venturis, and nuts replaced and possibly the jet holders as well. The issue is either the thermostat, or mode selector. ; ordrng 2 211526p (Nut)s and 2 210913p (Venturi)s and 1 210538p (Jet holder lf) and 1 210535 (Jet holder rf) and 1 245465 (Thermostat) and 1 245466 (Mode selector), dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT"
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SRAA
Near Carlisle, IA 50047
Anthony
Job Details:
10/02/2024
Customer stated that will intermittently stop during cycle and flash at the user interface. Found drain pump leaking and shorted out thermistor and turbidity sensor connectors. Will need with parts to return to service unit.; ordrng 1 DD81-02635A (Drain Pump) and 1 DD81-04361A (Harness)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lincoln, NE 68504
Bryce
Job Details:
10/02/2024
Customer states unit is not working upon inspection verified complaint went ahead and completely. Reset machine control board and machine is now operating properly with no errors on the error codes as well running unit unit has no leaks and it is advancing like it is supposed to.
We serviced a
SAMSUNG DRYER
Model DVE55CG7100VA3
Near Omaha, NE 68134
Lucas
Job Details:
10/02/2024
"Customer states dryer is giving 9c1 error code. Checked power at outlet, outlet is only giving 120v to one line. Issue is with outlet/breaker. Informed customer that they will need an electrician."
We serviced a
SAMSUNG WASHER
Model WF45K6200AZ/A2
Near Olathe, KS 66061
Ben
Job Details:
10/02/2024
"Return with parts. Replaced back half, tub, drain motor, display pcb, inverter board, and main board."
We serviced a
LG RANGE ELEC
Model LREL63230
Near La Vista, NE 68128
Kyle
Job Details:
10/02/2024
Customer states cooktop is cracked. Will need cooktop #AGU76970505 customer will talk to wife first and call back if they want to order cooktop. Job complete
We serviced a
SUB ZERO (H) REFRIGERATOR
Model CL4850UFDID/S/P
Near West Des Moines, IA 50266
Mike
Job Details:
10/02/2024
Replaced freezer evaporator fan and cleared stored errors. Fan is working proeprly. Job complete.
We serviced a
LG REFRIGERATOR
Model LRDCS2603D.ASBCNA0
Near Murdock, NE 68407
Bryce
Job Details:
10/02/2024
Customer states unit is not cooling upon inspection verified complaint went ahead and pulled unit out and checked for control. Board errors has three beeps coming from the control board indicating a locked compressor will be needing a system done but will be needing my 600 piece to allow me to fill with freon will need to return with comp and drier and r600 base; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS4
Near Omaha, NE 68142
Kelvin
Job Details:
10/02/2024
"Customer states unit is not turning on, verified power to unit. Inspected unit, verified 120v to unit. Removed door soon, tested power to thermal fuse, no power from fuse. Bypassed fuse, unit powers on. Fuse tests open and will require replacement. Customer approved repair. Removed original thermal fuse, installed new. Unit is operating properly. Verfied with customer unit is operating. Job complete."
We serviced a
ZEPHYR RANGEHOOD
Model ZAN-E30DS
Near Papillion, NE 68046
Lucas
Job Details:
10/02/2024
Customer states range hood lights are not turning on. Zephyr sent customer a control board and led lights. Disassembled panel of hood to reach control board. Installed new board and reassembled. Tested and lights are now operating properly.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Bellevue, NE 68147
Kyle
Job Details:
10/02/2024
Returned with part replaced main pcb unit tests ok. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near La Vista, NE 68128
Kelvin
Job Details:
10/02/2024
"Customer states unit is not cooling. Inspected unit, found fz section evap fan is not operating. Set unit to service mode, will not turn on. Installed new evap motor, turns on but only in service mode. Will return with new main board for further testing. Followup scheduled. ; ordrng 1 W11032800 (Main board)"
We serviced a
SPEED QUEEN WASHER
Model TR3003WN
Near Altoona, IA 50009
Anthony
Job Details:
10/02/2024
Customer stated that start / pause button is intermittently working. Tried replicating issues and found the bottom is touch sensitive and doesnt have sensors on the edges only the middle. Job complete.
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SRAA
Near Kansas City, KS 66103
Nate
Job Details:
10/02/2024
Customer states that unit will fill with water and then makes a really loud grinding pulsating sound. Unit was full of water upon arrival. Press and held the reset drain button verified unit drained out properly. Started normal cycle listened for and verified unit filled with the appropriate amount of water And wash pump primed per spec. Verified unit goes into wash cycle with no abnormal noises verified. Unit does have appropriate drain. Started and canceled three cycle attempts allowing unit to fill with water and wash pump to initialize all the way through dispenser door activation time. Unable to duplicate soundsor verify any malfunction. Educated customer on filter clean out. No defect found.; dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Bennington, NE 68007
Shannon
Job Details:
10/02/2024
Remount drain line clean vent test ok ; dspstn on spec-tagged invntry: 1 KDW672PP D/W CONN 6'
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEQ
Near Kansas City, KS 66112
Nate
Job Details:
10/02/2024
"Customer states unit is not keeping items, frozen solid or overall cooled enough in either cabinet. Found source of the problem to be a faulty defrost timer assembly, which is shorting out. Will need new defrost assembly. However, the part is now discontinued and no longer available for repair."
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Omaha, NE 68154
Koby
Job Details:
10/02/2024
Customer states unit was noisy. Inspected unit and found that unit is functioning properly. No defect found. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A967541/AA
Near Leavenworth, KS 66048
Austin R
Job Details:
10/02/2024
"Customer states that unit isn't making ice at al. Replaced nugget ice maker ; dspstn on spec-tagged invntry: 2 DA97-21801C TUBE 1 DA97-22160A ICEMKR (NUGGET) , and 1 DA97-22162A ICEMKR (CUBE)"
We serviced a
GE REFRIGERATOR
Model CFE28TSHRSS
Near Waukee, IA 50263
Rory
Job Details:
10/02/2024
"Replaced refrigerator fan; dspstn on spec-tagged invntry: 1 WR60X35205 MTR , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
SAMSUNG WASHER
Model WA55CG7100AV
Near Norwalk, IA 50211
Rory
Job Details:
10/02/2024
Unit had article of clothing in drain pump causing unit to not drain
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
