We serviced a
LG REFRIGERATOR
Model LFC28768ST/03
Near Springfield, NE 68059
Derek
Job Details: 10/01/2024
"Arrived at business and gentleman listed is not available. Secretary at the front desk called him twice, but he did not answer. Secretary is unaware of any fridge issues and the two other workers asked also were unaware. Secretary took technician to the break room and tech found two GE French door fridges. Both machines are -3 in the freezer and 42 in the fridge. Both are making ice, and bins are full. Tech returned to the front desk, and the secretary is gone. The product listed is either not in this building or staff are unfamiliar with another fridge being on site. Will need to connect with gentleman listed to reschedule. Job is complete"
We serviced a
LG RANGE GAS
Model LDG4313BD/00
Near Ceresco, NE 68017
Ali
Job Details: 10/01/2024
During inspection there was no feedback or display on the user interface. Checked voltage at the board and unit had proper 120 volts. Unit has a bad main control board. Returning Friday to complete the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 EBR80595308 (ERC CONTROL)
We serviced a
GE CAFE REFRIGERATOR
Model CYE22TP2MDS1
Near Omaha, NE 68106
Jacob
Job Details: 10/01/2024
Customer states lights are flickering. Installed new lights.
We serviced a
GE RANGE GAS
Model PGP953SETESS
Near Overland Park, KS 66221
Eric
Job Details: 10/01/2024
Replaced valve also checked other valves per customer request all valves now look good no leaks found unit good to go
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Omaha, NE 68132
Jacob
Job Details: 10/01/2024
"Customer states unit is shaking very bad. Unit will need a new transmission and hub assembly. ; dspstn on spec-tagged invntry: 1 285744 PAD-SUSPEN 3 WP63907 SPRING , and 1 WPW10250667 SPRING"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ankeny, IA 50023
Rory
Job Details: 10/01/2024
"Replaced top rack, adjusters; used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS22HDHPNSR/AA
Near Overland Park, KS 66085
Chris
Job Details: 10/01/2024
Customer states unit is not cooling properly. Unit needs ice removed and defrost sensor replaced.
We serviced a
ZEPHYR BEVERAGE CENTER
Model PRB24C01BPG
Near Omaha, NE 68114
Travis
Job Details: 10/01/2024
Customer has three unit. 2 need service but this unit is not one of them. Will need dispatches on correct units.
We serviced a
LG WASHER
Model WM6998HBA.ABLEEUS
Near Lincoln, NE 68502
Bryce
Job Details: 10/01/2024
Customer is having a leak upon inspection verified complaint notice leak was coming from the dispenser went ahead and put in new assembly dispenser and also the two valves unit is now operating properly with no leaks
We serviced a
SHARP MICROWAVE OVEN
Model SMD2470AS
Near Prairie Village, KS 66208
Eric
Job Details: 10/01/2024
"Customer states touch pad doesn't work on some numbers tested found som function working but other not. Reset unit no change needs control panel. Quoted price customer accept ordered part and rescheduled ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 DPNLCB208MRK1 (Control panel)"
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model CL3650UID/S/P/R
Near Altoona, IA 50009
Anthony
Job Details: 10/01/2024
Customer stated that freezer drawer on unit is starting to separate causing issues with appearance and operation. Returned with damage free replacement freezer drawer and swapped on unit. Verified new drawer is opening and closing as designed. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9671SR/AA
Near Waverly, NE 68462
Kannon
Job Details: 10/01/2024
"Unit has ice freezing and melting in the bottom of the fresh food/crisper drawers. Cannot find any leaks in waterlines, evaporator is defrosting as it should and drain line is open. Will order an evaporator cover and filter case assembly, will return at a time that works best for the customer. ; ordrng 1 DA97-23385A (Case filter assembly), dspstn on spec-tagged invntry: 1 DA97-21801C TUBE"
We serviced a
DACOR (H) REFRIG BLD IN(H)
Model DRF367500AP/DA
Near Stilwell, KS 66085
Ben
Job Details: 10/01/2024
Return with parts. Replaced case filter.
We serviced a
THERMADOR (H) REFRIGERATOR
Model T36BT810NS/59
Near Shawnee, KS 66203
Nate
Job Details: 10/01/2024
"Customer states the fresh food section isnt keeping items as cool as it would normally and items are prematurely expiring such as their milk and cheese. Inspected the unit and found that all the fans and thermostats were accurately reporting and working fine. Diving into the undercabinet, I found the compressor was not running properly due to a faulty inverter board, which was getting power and communication from the main PCB but not operating in the compressor properly. Also noticed some likely issues with the freezer inverter board as well as the inverter board was pulsing the compressor and not doing a consistent RPM. Discuss this issue with the customer and replacement of both simultaneously. Will also need to do a condenser cleaning at the time of repair.; ordrng 2 00650436 (BOARD - COMPRESSOR INVERTER)s"
We serviced a
AMANA OVENS ELECTRIC
Model ACR4503SFW4
Near Omaha, NE 68134
Mark F
Job Details: 10/01/2024
"Customer state display board wont hold a setting and will bounce around. Verified complaint. Set to bake 350. Display started flashing then shut off. Entered diagnostics. Errors for door latch. Cleared errors. Ran calibration test. Came out of diagnostics set to bake 350. Unit made to temp with no fail. If issue continues, will need new control board."
We serviced a
LG REFRIGERATOR
Model LRMVS3006S
Near Lincoln, NE 68516
Bryce
Job Details: 10/01/2024
Customer states icemaker is making a knocking noise upon inspection. Verified complaint notice that the icemaker arm was not moving. Motor must be missing a gear and is stuck. Will be getting the icemaker and returning back.; ordrng 1 AEQ73449909 (Craft)
We serviced a
LG DISHWASHER
Model LDP7808SS
Near Omaha, NE 68116
Mike F
Job Details: 10/01/2024
Customer states door will not stay closed. Found door latch stuck in closed position. Pulled latch and latch released. unit is operating as it should. Quoted for new door latch if issue happens again. Service is call collected.
We serviced a
ZEPHYR RANGEHOOD
Model ZSA-E30FB
Near Waukee, IA 50263
Rory
Job Details: 10/01/2024
Unit in need of UI board; ordrng 1 11000168 (Ui) and 1 11030167 (Wires)
We serviced a
LG WASHER
Model WT8600CB.AEBETUS
Near Omaha, NE 68157
Kyle
Job Details: 09/30/2024
Returned with part replaced lid lock unit tests ok. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS1
Near Des Moines, IA 50309
Mike
Job Details: 09/30/2024
"60* in fridge 15-30 in freezer, found evaporator fan was not running,checked power to fan and am getting 120vac. Unit has a bad evaporator fan.; dspstn on spec-tagged invntry: 1 241537103 TEMP CONTROL and 1 8201786 START-DEV"
We serviced a
SAMSUNG REFRIGERATOR
Model RT18M6215SR/AA
Near Ankeny, IA 50023
Anthony
Job Details: 09/30/2024
Customer stated that unit has damage. Proceeded to replace damaged door.Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Ashland, NE 68003
Derek F
Job Details: 09/30/2024
Upon inspection the ice maker is producing ice but its clumping. I found evidence that the ice maker is over filling when cycled. I also found a large crack in the ice bucket. I will return with a new ice maker and bucket to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 W11557000 (Ice maker) and 1 W10911314 (Ice bucket)
We serviced a
KENMORE DRYER
Model 110.68652700
Near Lincoln, NE 68503
Ali
Job Details: 09/30/2024
Installed new door switch. Unit is now operating properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW
Near Omaha, NE 68164
Kelvin
Job Details: 09/30/2024
"Returned with parts. Removed original board, installed new. Unit heats up as it should. Job complete. ; ordrd 1 W11637581 (Main board)"
We serviced a
THOR RANGE/COOKTOP GS
Model LRG4807U
Near Bucyrus, KS 66013
Chance
Job Details: 09/30/2024
"Customer states unit is making loud noise then igniting flames in oven causing doors to blow open. Replaced supply pipe and safety valve on unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Omaha, NE 68111
Lucas
Job Details: 09/30/2024
"Customer states washer is not agitating or spinning. Washer is overfilling with water. Customer also had unit overloaded with clothes. Informed customer that too many heavy objects will cause unit to go out of balance. No clogs in pressure hose, unit will need a new control board. ; ordrng 1 W11124710 (Control board (customer pick up))"
We serviced a
LG REFRIGERATOR
Model LFXS26596S.ASTCNA1
Near Omaha, NE 68164
Mike F
Job Details: 09/30/2024
"Customer states fridge is not cooling. Customer has fridge pulled out of cut out and was using bags of ice in freezer and fridge to keep food cold. Confirmed all fans running. Compressor making loud grinding noise. Tapped system. Unit has inefficient compressor. Replaced compressor and filter drier. Pressurized with nitrogen, unit held pressure. Vacuumed sub 900 microns. Charged with 2.05oz of r600. Unit is operating as it should."
We serviced a
GE MICROWAVE OVEN
Model JVM3160RF8SS
Near West Des Moines, IA 50266
Mike
Job Details: 09/30/2024
Unit not heating. Tested micro switches and they all test good. Checked amp draw and its only pulling 5.5 amps should be 12+ amps. Verified 120vac to the transformer. Unit has a bad magnetron and will need new magnetron and diode to repair.
We serviced a
LG RANGE ELEC
Model WDEP9423D.ABDLLGA
Near Lee's Summit, MO 64082
Ben
Job Details: 09/30/2024
Customer states unit lost power and wont come back on. Found sub panel with tripped breaker and found that unit was not wired properly. Recommended repair by licensed electrician.; ordrng 1 MDX40418807 (Left side grill)
We serviced a
LG WASHER
Model WKEX300HBA
Near Omaha, NE 68105
Koby
Job Details: 09/30/2024
Customer states that unit is leaking. Found a tear in the door boot. Recommend replacement of door boot. Ordering part and scheduled return. ; ordrng 1 MDS66290826 (Door boot)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS1
Near Des Moines, IA 50309
Mike
Job Details: 09/30/2024
"60* in fridge 15-30 in freezer, found evaporator fan was not running,checked power to fan and am getting 120vac. Unit has a bad evaporator fan.; dspstn on spec-tagged invntry: 1 241537103 TEMP CONTROL and 1 8201786 START-DEV"
We serviced a
LG REFRIGERATOR
Model LMXC23746D
Near Roca, NE 68430
Bryce
Job Details: 09/30/2024
Customer bridge is not cooling upon inspection. Verified complaint notice fridge does have a leak as fridge has been worked on before went ahead and tapped into system. Noticed that there was a vacuum on the low side and high side was up to 150 psi will be needing a new system. Potentially leaks from fresh food or freezer. Evaporator
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Overland Park, KS 66213
Eric
Job Details: 09/30/2024
"Customer says unit won't drain tested found pump getting voltage but not spinning, checked for obstruction none found ordered pump and reacheduled; ordrng 1 DC97-19289F (Drain pump)"
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FPEW3077RFF
Near Omaha, NE 68124
Jacob
Job Details: 09/30/2024
Customer states unit is displaying a F45 error code. Unit ; ordrng 1 5304528825 (Cooling fan)
We serviced a
LG REFRIGERATOR
Model LFXS24623S
Near Lee's Summit, MO 64064
Chance
Job Details: 09/30/2024
Customer states unit is building frost and ice in bottom of freezer instead of top. . Inspected unit and found gap in gasket. Heated gasket up to ensure it was sealing properly with no issues. Instructed customer to leave freezer shut for as long as possible to give gasket a chance to mold properly. Job complete.
We serviced a
LG REFRIGERATOR
Model LRDCS2603S.ASTCNA0 /
Near Kelley, IA 50134
Rory
Job Details: 09/30/2024
"Performed sealed system repair; dspstn on spec-tagged invntry: 1 AGF80300704 FILTER , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Kansas City, MO 64114
Nate
Job Details: 09/30/2024
"Customer states the same issue with his washer, stopping in about 15 minutes into a cycle continues after original repair was made. Upon further inspection found theres a door lock error code. Source of ongoing issue is the door lock mechanism. Ordering door lock will need to return to repair.; ordrng 1 DC64-00519D (Door lock assy. (Kc))"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Valley, NE 68064
Mike F
Job Details: 09/30/2024
Customer states ChPC error. Found broke wire harness to drawer display. Quoted part cost. Customer approved. Returning 10/3 between 3-6.; ordrng 1 DA96-00640B (Harness)
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Omaha, NE 68127
Kyle
Job Details: 09/30/2024
"Customer states ice maker is not working. Inspected unit found ice room is completely frozen over bucket will not move. Unit needs ice maker ice bucket and software update. Ordered bucket will need to schedule return visit ; ordrng 1 DA97-20157A (Ice bucket), dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT"
We serviced a
LG WASHER
Model WM4370HKA
Near Omaha, NE 68116
Travis
Job Details: 09/30/2024
Failed drain pump. Installed new. Unit is now operating properly. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Stilwell, KS 66085
Ben
Job Details: 09/30/2024
"Customer states ice maker has frozen up and stopped making ice. Installed ice maker update kit. ; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DD81-04511A RTV"
We serviced a
AMANA REFRIGERATOR
Model ARSE67RBW
Near Lincoln, NE 68526
Kannon
Job Details: 09/30/2024
During inspection found unit has a cracked water inlet valve and will need replaced. Quoted customer $486.38 for repairs. Customer paid service call fee and will call us back if they want to go with repairs.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1956KEB
Near Ralston, NE 68127
Jacob
Job Details: 09/30/2024
Customer states unit is leaking water. Found ice maker fill tube disconnected.
We serviced a
BERTAZZONI (H) REFRIGERATOR
Model ZS7490TST3IU
Near Ashland, NE 68003
Ali
Job Details: 09/30/2024
Installed the main control board and allowed it to go through its programming stage. Unit is operating.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
BOSCH RANGE GAS
Model NGM8658UC/01
Near Lee's Summit, MO 64081
Chance
Job Details: 09/30/2024
Customer states they smell gas when using unit. Upon arrival builder informed me they had changed the safety valve on cooktop already. Used gas sniffer and found no signs of leak at all. Tested burners as well as connections with gas line and found no signs of leak. Unit is good to go. Job complete. ; dspstn on spec-tagged invntry: 1 418224 BUBBLES - LEAK CHECK and 1 Y201 SNIFFER
We serviced a
SAMSUNG OVENS ELECTRIC
Model NZ36C3060UK/AA
Near Bellevue, NE 68123
Kyle
Job Details: 09/30/2024
Customer states unit displays f0 error and no burners are working. Inspected unit found communication issue with main and sub pcb. Ordered main and sub pcb will need to schedule return visit; ordrng 1 Dg92-01402b (Sub pcb) and 1 DG94-04041B (Main pcb)
We serviced a
LG WASHER
Model WM8900HBA
Near Lincoln, NE 68516
Kannon
Job Details: 09/30/2024
Unit is not draining upon arrival. Entered unit into service diagnostic mode while testing drain pump with my meter. Found the drain pump had gone out and impeller was in pieces. Replaced drain pump and tested unit on multiple fill and drain cycles. Unit is working great after repairs. Job complete. Collected $406.01. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG REFRIGERATOR
Model LRFDS30006S/01
Near Olathe, KS 66062
Chance
Job Details: 09/30/2024
Customer states unit is not making ice in the top sector nor the bottom. Inspected unit and found fans and compressor running fine but frost pattern on unit was basically non existent. Unit will need sealed system repair. Customer will need to locate POP as unit is 4 years old. Once pop is located told customer to call lg and get a warranty ticket made. Job complete.
We serviced a
JENNAIR (H) RANGE GAS
Model JGD3536BB00
Near Leawood, KS 66209
Ben
Job Details: 09/30/2024
"Return with parts. Replaced spark module, issue was not resolved. Customer declined further repairs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXQ03
Near Overland Park, KS 66207
Eric
Job Details: 09/30/2024
Replaced reservoir tested now leaks found unitbnow dispenses water
We serviced a
LG WASHER
Model WM3885HWCA
Near Olathe, KS 66061
Eric
Job Details: 09/30/2024
"Customer states washer doesn't drain at end of cycle tested unit found unit draining water. Evidence of long term leak from dispenser found hole in bellows and drain line plugged with debris, tried to clear debries could not quoted repair customer accept ordered part and rescheduled; ordrng 1 5215ER2002G (Hose assembly) and 1 MDS47123603 (Bellowd), dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW4
Near Papillion, NE 68046
Kelvin
Job Details: 09/30/2024
"Customer states unit is out of balance during cycle. Inspected unit, found suspension will require replacement. Customer declined repair. Job complete."
We serviced a
LG REFRIGERATOR
Model LRMDS3006S
Near Bellevue, NE 68147
Koby
Job Details: 09/30/2024
"Customer states unit is not making ice properly. Unit is currently functioning as intended, icemaker recently harvested. No defect found. Found that customer recently completed a repair on the unit and that unit did not have enough time to cool back down. Recommend allowing 24-48 hours for unit to cool back down completely."
We serviced a
KENMORE DRYER
Model 110.67862600
Near Omaha, NE 68152
Kelvin
Job Details: 09/30/2024
"Customer states unit is not tumbling, clothes are wet afte cycle. Inspected unit, found drum belt has corroded enough to only spin an empty load, any clothing inside the tub does not turn Unit will require a dryer maintenance kit. Customer approved repair. Removed original rollers, idler and belt. Installed new. Verified with customer that unit is operating properly. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Grimes, IA 50111
Rory
Job Details: 09/30/2024
"Ordering parts for return visit ; ordrng 1 DA31-00342a (Fan evap FRZ) and 1 DA97-20712a (Water filter case assembly), dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING"
We serviced a
ASKO (H) DISHWASHER
Model DW70.3
Near Omaha, NE 68105
Kyle
Job Details: 09/30/2024
Returned with part replaced circulation pump unit tests ok. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lincoln, NE 68521
Kannon
Job Details: 09/30/2024
Unit is not running past the fill stage. Entered unit into service diagnostic mode and found every cycle is working besides the wash motor. Unit makes a grinding sound and cant turnover. Unit will need a new motor assembly. Quoted customer $582.60. Customer paid service call fee and will call back if they want us to do repairs. Job complete.
We serviced a
LG REFRIGERATOR
Model LFXS26973S
Near Omaha, NE 68138
Mike F
Job Details: 09/30/2024
"Customer states fridge fan is making a noise. Found condenser fan hitting guide. Was able to adjusted fan and guide. Unit no longer making noise. Quoted for new guide, motor and blade if issue returns.c"
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Kansas City, MO 64127
Ben
Job Details: 09/30/2024
Customer states unit is leaking water into the tub at a drip constantly. Unit needs new water valve.
We serviced a
MAYTAG WASHER
Model MVWB450WQ2
Near North Kansas City, MO 64116
Nate
Job Details: 09/30/2024
Customer states unit is not completing a cycle and on every load she attempts the unit ends prematurely with an OL message on the display. Customer has to start a load wait for it to stop then cancels starts a rinse and spin then it stops. Then she puts a drain and spin and shes finally able to finish a cycle. Issue is in tub on driveshaft unit will need a new driveshaft assembly with outer basket. Customer declined quote.
We serviced a
MIELE (H) REFRIG BLD IN(H)
Model MB36RE0306/04
Near Omaha, NE 68114
Travis
Job Details: 09/30/2024
Replaced base assemblys with caster and levelers. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9675AP/AA
Near Bucyrus, KS 66013
Chris
Job Details: 09/30/2024
Customer states units ice maker is broken. Unit needs new ice maker.; dspstn on spec-tagged invntry: 1 DA97-22160A ICEMKR (NUGGET) and 1 DA97-22162A ICEMKR (CUBE)
We serviced a
THERMADOR (H) FREEZER
Model T18ID905LP/05
Near Mission, KS 66202
Chance
Job Details: 09/30/2024
"Customer states unit is not dispensing ice or water. Previous company determined it was a bad control module. I called tech line who agreed, control module needs replaced. Unit will need new control module. Follow up tbd by office based on part availability. ; ordrng 1 11041883 (Control module (KC))"
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW0C
Near Lincoln, NE 68527
Derek F
Job Details: 09/30/2024
Upon inspection the freezers ice maker had been running intermittently and leaking. I first cycled the ice maker and it cycled properly. I then removed it and inspected the fill line. The line had been frozen and thawed previously. The fill line is freezing due to a lack of insulation where the ice maker harness is run. The cavity has ice in it from the fill line. The insulation has been compromised in the area and can not be repaired. Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE OVENS ELECTRIC
Model JBP66W0B1WW
Near Omaha, NE 68157
Kyle
Job Details: 09/30/2024
Returned with parts replaced bake and broil elements unit tests ok. Job complete ; dspstn on spec-tagged invntry: 1 WB44T10009 UNIT BROIL A
We serviced a
LG REFRIGERATOR
Model LSXS26366s/02
Near Lincoln, NE 68516
Bryce
Job Details: 09/30/2024
"Customer states unit is not cooling upon inspection verified complaint went ahead and tapped in the system. Noticed that pressures were equalized from the compressor. Went ahead and put in new compressor and new filter dryer vacuum unit down to 498 ?m adding in 6.1 ounces of R1 34 and running pressures after about five minutes were Were 15 and 120 on high. Please allow unit 24 to 48 hours to reach optimal temperature. ; used 1 TCA38151706 (S/S COMPRESSOR - (ALSO ADD SEALED SYSTEM JOB)), and 1 ADH73150210 (S/S COMPRESSOR - (ALSO ADD SEALED SYSTEM JOB)) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Woodward, IA 50276
Rory
Job Details: 09/30/2024
Return parts installed new water valve tested unit unit now operating properly job complete ; used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/06
Near Kansas City, MO 64157
Eric
Job Details: 09/30/2024
Replaced ice maker tested harvested and called for water good to go
We serviced a
GE PROFILE RANGE ELEC
Model JP960C0A1CC
Near Omaha, NE 68132
Lucas
Job Details: 09/30/2024
Uninstalled stovetop and disassembled glass panel to reach switches. Installed two new burner switches. Reassembled and tested. Unit is now operating properly.
We serviced a
GE MICROWAVE OVEN
Model JVM7195EK6ES
Near Bellevue, NE 68123
Travis
Job Details: 09/30/2024
"Customer states unit is not making beep noise when using timer, pressing buttons or when cycle ends. Inspected. Contacts inside speaker had drifted and not among contact. Bent back in place so speaker makes good contact. Unit is now operating properly."
We serviced a
LG REFRIGERATOR
Model LFC25765ST
Near Lincoln, NE 68502
Bryce
Job Details: 09/30/2024
Customer states unit is not following upon inspection. Verified complaint noticed that the unit is both warm and compressor is running taped in the system. Noticed that the low side was up to 46 indicating that it is an inefficient compressor.
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Omaha, NE 68152
Lucas
Job Details: 09/30/2024
Customer states dryer is running but not heating. Disassembled unit to test heating components. Heating element has no continuity and will need replaced.; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML
We serviced a
LG DISHWASHER
Model LDTS552D
Near Fort Calhoun, NE 68023
Mark F
Job Details: 09/30/2024
Customer states unit gives HE. Error code. Found heater to read open. Would need new.; used 1 ABT72989205 (WM heater) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Basehor, KS 66007
Nate
Job Details: 09/30/2024
Customer stays unit is not draining out. Previous technician found kink in the drain hose from improper install. Uninstalled the unit replaced with new drain hose and installed unit back into the cabinet and sharing the drain hose was not kinking up. Test cycle with full water load and tough two times canceled and drained twice to verify unit fully drains out. Everything is functioning correctly now
We serviced a
LG REFRIGERATOR
Model LFXC22526S/01
Near Olathe, KS 66061
Chris
Job Details: 09/30/2024
Customer states unit is making buzzing sound. Unit needs ice removed from fan assembly.
We serviced a
SAMSUNG DRYER
Model DVE45R6100P/A3
Near Papillion, NE 68046
Jacob
Job Details: 09/30/2024
Customer states unit is not heating. Removed some blockage and unit is working properly. ; dspstn on spec-tagged invntry: 1 DC47-00016A THERMAL LIMITER and 1 WP35001247 ELEMENT DC47-00019A
We serviced a
SAMSUNG RANGE GAS
Model NX60T8711SS/AA
Near Bonner Springs, KS 66012
Eric
Job Details: 09/30/2024
Customer states parts fell off found part of the front panel disintegrated ordered part and rescheduled ; ordrng 1 dg94-03551b (Front panel)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22A4121SR/AA
Near Omaha, NE 68127
Jacob
Job Details: 09/30/2024
Customer states ice maker is broken. Installed new ice maker. ; dspstn on spec-tagged invntry: 1 DA97-07603B ICEMAKER
We serviced a
GE PROFILE REFRIGERATOR
Model NOTAVAILABLE
Near Omaha, NE 68127
Kyle
Job Details: 09/30/2024
Customer states ice maker is not working and fz door will not stay shut. Inspected unit found bad ice maker. Inspected door and found bottom door cam is broken. Unit needs cam #WR02X9235 door stop #WR02X9244 door bushing #WR01X2030 and ice maker #WR30X10093. All door parts are NLA will need to submit to hbw; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SG/AA
Near Lincoln, NE 68507
Ali
Job Details: 09/30/2024
Removed the old compressor assembly and installed the new compressor assembly. Charged the system with 140psi if nitrogen and unit help pressures. Vacuumed the system for 30 minutes and achieved 851 microns. Unit settled at 1419 microns. Charged with 2.65oz of r600. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/05
Near Mission Hills, KS 66208
Chance
Job Details: 09/30/2024
Customer states unit is not switching between whole and crushed cubes on ice dispenser. Only dispenses whole no matter what is selected. Inspected unit and found arm on ice bucket was frozen stuck not allowing teeth to engage. Found ice build up along bottom of ice maker all the way up to the bucket. Found when pouring water in ice room that water flowed to the front instead of the drain to the back. Leveled unit until water was running to the back and draining properly. Called tech line to confirm that was the issue. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRQC2255BF00
Near Olathe, KS 66061
Chris
Job Details: 09/30/2024
Customer states ice is forming back by the fan. Unit needs ice room steamed and fan update.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ04
Near Omaha, NE 68134
Lucas
Job Details: 09/30/2024
Customer states refrigerator UI will not allow her to change temperature to proper setting. Freezer is set to -14 and fridge 8. UI allows customer to lower temp but not raise it past those temps. Up arrow is functioning when not trying to pass -14 and 8. Unit will need a new UI control board. ; ordrng 1 W10799818 (UI board)
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UHCR115-SS01B
Near Ankeny, IA 50023
Mike
Job Details: 09/30/2024
Ice maker is very frosted up on the left side and ice maker. Found that the door gasket was not sealing because the cabinet liner is sunk in from the cabinet 1/8-3/16 of the inch on the left side and about 1/8 on the right side. Also cabinet is bowed in at the back on the left and right side. Called tech line to document.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Omaha, NE 68135
Kelvin
Job Details: 09/30/2024
"Customer states unit is making noise, vibration during use. Inspected unit, found blower wheel assembly is full of lint, causing blower wheel to cause vibration from being out of balance. Reccomended running extra spin cycle in washer for any clothing that may feel wet as the washer could be going out of balance. Covered by manufacturer warranty, job complete."
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Olathe, KS 66061
Nate
Job Details: 09/30/2024
"Customer states machine keeps going out of balance and quitting cycles prematurely. States another service company came out calibrated the machine, but told her the shocks were likely needing to be replaced. Inspected unit and confirmed all four damper shocks need to be replaced as the basket is bouncing around very poorly and not springing true. Provided estimate to customer and customer agreed to quote and wants to proceed with repair.; dspstn on spec-tagged invntry: 4 DC97-16350U DAMPER"
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FEB30T6DCB
Near Lincoln, NE 68521
Derek F
Job Details: 09/30/2024
"I arrived today with the part to complete the repair. I first confirmed power was disconnected and gained access to the relay board. I then replaced the board and reassembled/installed the oven. Finally, I reconnected power and confirmed the unit was preheating the upper oven. The oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS
Near Valparaiso, NE 68065
Kannon
Job Details: 09/30/2024
Upon arrival entered unit into service diagnostic mode and ran a test cycle to ensure proper function of each setting in the cycle. Unit fills and runs wash motor/pump great. Spray arms all move as they should. Unit is pumping water a little slow. Checked drain line and found line was pinched behind the cabinet of the dishwasher and did not have a high loop; was resting on the floor. Secured drain line in a high loop with zip ties and ran a full express cycle. Unit finished cycle with no issues. Unit is working great after repairs. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6301SR/AA
Near Omaha, NE 68117
Jacob
Job Details: 09/30/2024
Customer states unit is not cooling. Will need to order new compressor and filter drier.; ordrng 1 NF54M7151ANE01 (Compressor) and 1 DA62-04309F (Filter drier)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SR/AA
Near Chicago Precinct, NE 68022
Mike F
Job Details: 09/30/2024
Customer states freezer light will not come on and fridge saying door open. Found freezer hinge cover with reed switch missing. Quoted for new hinge cover
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashland, NE 68003
Derek F
Job Details: 09/30/2024
Upon inspection the washer would go out of balance on most cycles. I first checked the drain line line and confirmed it was installed the proper amount. I then tipped the unit back and inspected the transmission. There were no signs of early wear and the belt was good. I then filled the tub and tested the suspension. The dampers were very weak and causing the washer to go out of balance. The washer would need a set of new dampers to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE DISHWASHER
Model PDF820SGJ2BB
Near Bellevue, NE 68123
Lucas
Job Details: 09/30/2024
Customer states dishwasher is not powering on. Unit is receiving 120v at main control board. Unit will need a new UI control board.
We serviced a
? DRYER
Model n/a
Near Papillion, NE 68046
Jacob
Job Details: 09/30/2024
"Arrived on site and no one home. Called number and no one answered, waited 15min and no one showed up. Will need to reschedule"
We serviced a
KENMORE REFRIGERATOR
Model 795.72053.118
Near La Vista, NE 68128
Travis
Job Details: 09/30/2024
Called customer. Ice type button isnt working now. States its making ice and isnt concerned about not being able to switch it.
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Omaha, NE 68136
Koby
Job Details: 09/30/2024
Customer states unit is making loud squeaking noise in use. Disassembled and inspected unit and found that top bearing assembly is completely worn through. Recommend replacement of top bearing.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Manley, NE 68403
Derek F
Job Details: 09/30/2024
Upon inspection the dishwasher was giving a OE error and not draining properly. I first cleared the water with my shop vac and checked the drain pump. There were no blockages but the impeller had no resistance. I then replaced the drain pump and reassembled the dishwasher. The dishwasher drains and operates properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE REFRIGERATOR
Model PYE23PSDCSS
Near Olathe, KS 66061
Chris
Job Details: 09/30/2024
"Customer states unit dispenses water even when paddle is not pressed. Unit needs new paddle assembly.; ordrng 1 WR17X13060 (Paddle assembly (kc)), dspstn on spec-tagged invntry: 1 RPWFE WATER FLTR"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Roca, NE 68430
Ali
Job Details: 09/30/2024
Installed the new door assembly and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SG/AA
Near Lincoln, NE 68507
Derek F
Job Details: 09/30/2024
Upon inspection the refrigerator had leaked due to a failed ice pipe heater. I called Samsung techLine and documented the damage. Samsung will reach out to the customer with a determination.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
ZLINE REFRIGERATOR
Model RFM-W-36-BS
Near Des Moines, IA 50317
Rory
Job Details: 09/30/2024
Installed parts sent to customer