We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Overland Park, KS 66221
Chris
Job Details: 09/03/2024
Customer states unit is not cooling. Unit needs sealed system repairs.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5101SG/AA
Near Omaha, NE 68137
Koby
Job Details: 09/03/2024
"Return with parts. Disassembled unit and removed broken compressor. Installed new compressor, filter drier, and evaporator with lokrings. Pressure tested unit to 180 psi of nitrogen and vacuumed unit down to 800 microns and charged with 72g of R600a, pressures are perfect after charging. Reassembled unit, unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 LOKPRESS ELECTRIC LOKPRESS TOOL"
We serviced a
SUB ZERO (H) FREEZER
Model 601F
Near West Des Moines, IA 50265
Mike
Job Details: 09/03/2024
"Found that the freezer drain was clogged and drain through froze over. Verified that the drain trough heater, and drain heater were getting power and were heating in defrost and they are. Defrosted all ice build up and cleaned drain line. Drain line is now draining properly. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201DT/AA
Near Shawnee, KS 66226
Chance
Job Details: 09/03/2024
"Customer states unit is not dispensing ice. Inspected unit and found auger was getting power, ice chute would open when attempting to get ice but auger would not run. Water dispenser worked fine. Plunger switch tested okay. No voltage to plunger switch. Checked voltages at board, checked good. Called tech line who verified left door issue and said it was covered. Unit will need new left door and main PCB as current PCB is not the updated one. Follow up tbd by office based on part availability. ; ordrng 1 DA91-05050Q (Door (KC)) and 1 DA97-20069A (Main PCB (KC)), dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA97-12540K AUGER , and 1 DA97-13718C ICE MAKER"
We serviced a
FISHER PAYKEL(H) REFRIGERATOR
Model RF170WDRUX5
Near Omaha, NE 68022
Mike F
Job Details: 09/03/2024
"Customer states water line for fridge is leaking. Removed side panels on fridge, found no signs of water fro, rear of unit. Followed water line under sink. Customer allows tech to makes holes in base of cabinet to look for leaks. Found leaks coming from, plumbing against wall and not water line to fridge."
We serviced a
LG REFRIGERATOR
Model LFXC24726S
Near Papillion, NE 68046
Travis
Job Details: 09/03/2024
Customer says unit making noise. States it sounds like from ice room. Says will keep going when opening door. Couldnt duplicate noise. Suspect ice maker motor might be failing.
We serviced a
THOR REFRIGERATOR
Model TRF24U
Near Omaha, NE 68130
Travis
Job Details: 09/03/2024
Customer states unit had ice on back and was making fan noise. Currently has perfect frost pattern. Checked doors to make sure they are sealing. No issues at this time.
We serviced a
HOTPOINT REFRIGERATOR
Model HPS15BTHJRWW
Near Missouri Valley, IA 51555
Mark F
Job Details: 09/03/2024
"Customer states unit is not cooling well. Temps at arrival 25frz, 56 ff. Thermostat was in off position when arrived. Turned dial. Both fans and compressor turned on. Removed evaporator cover. Observed an even frost pattern forming on evaporator. Removed machine cover. Compressor running. Condenser fan producing strong air flow. Condenser was fairly covered in dust. Customer will use air compressor to blow out condenser and monitor over the next week. Dropped display cover. Strong airflow coming from freezer into fridge. No ice blockage restricting airflow.; dspstn on spec-tagged invntry: 1 WR9X502 DEF CONTROL"
We serviced a
LG REFRIGERATOR
Model LMXS30796D
Near Lincoln, NE 68521
Ali
Job Details: 09/03/2024
During inspection both sections were warm. Unit had a failed compressor. Customer is going to get a copy of her receipt. Returning back with parts to complete the repairs ; schdld next appmnt for 9/3 TUE 11-2
We serviced a
LG REFRIGERATOR
Model LMXS30796D
Near Lincoln, NE 68521
Ali
Job Details: 09/03/2024
During inspection both sections were warm. Unit had a failed compressor. Customer is going to get a copy of her receipt. Returning back with parts to complete the repairs ; schdld next appmnt for 9/3 TUE 11-2
We serviced a
LG WASHER
Model WM3500CW
Near Omaha, NE 68127
Koby
Job Details: 09/03/2024
Customer states unit is not filling with water. Inspected unit and found that pressure hose bladder is clogged. Recommend running cleaning cycle to clear buildup. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Omaha, NE 68116
Shannon
Job Details: 09/03/2024
Rotor stator grinding gear case has been leaking water wash plate will not come off recommend rotor stator gear case and wash plate for repair customer purchased used
We serviced a
BERTAZZONI (H) OVENS GAS
Model PROF304GASROT
Near Ames, IA 50014
Rory
Job Details: 09/03/2024
Returned with parts and installed new t-zero module unit now operating properly job complete ; used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Omaha, NE 68022
Mike F
Job Details: 09/03/2024
"Customer states washer is getting stuck in spin. Put unit into diagnostics, F2e1 stuck key f5e1 lid switch fault f7e5 shift fault error codes stored. Quoted for new shifter. Customer approved. Replace shifter and splutch kit. Ran unit through factory calibration. Unit completed automatic and diagnostic test. Payment collected."
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S.ASTCNA0
Near Lincoln, NE 68502
Derek F
Job Details: 09/03/2024
Upon inspection the refrigerators ice maker was slightly leaking into the ice bin. I first cycled the ice maker and noticed a crack that allowed water to freeze at the fill funnel. I removed the ice maker and installed a new one. I tested the new ice maker and it filled. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Lenexa, KS 66219
Nate
Job Details: 09/03/2024
"Customer stated the ice was clumping and often when calling for ice there was a gush of water that would pour out before. Issue was seal problems with ice route gasket. Samsung authorized replacement of the ice rod assembly. Replaced part and added additional silicone to seal potential gap areas. Tested and water is now holding which means airflow leak will be prevented. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-13829C ICE CASE ROUTE"
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near West Des Moines, IA 50266
Anthony
Job Details: 09/03/2024
Customer stated that unit control knob is no longer operating when selecting desired cycle. Found knob itself broken and recommended replacing. Customer decided not to proceed at this time. Job complete.
We serviced a
COVE (H) DISHWASHER
Model DW2450
Near Omaha, NE 68022
Travis
Job Details: 09/03/2024
Installed new diverter assembly and new heater with Tco. Ran unit. No leaks observed and no errors produced. ; dspstn on spec-tagged invntry: 1 830134 ELEM_TCO KIT
We serviced a
KITCHENAID DISHWASHER
Model KUDK03CtSS1
Near Waterloo, NE 68069
Mike F
Job Details: 09/03/2024
Customer states dishwasher is not working. Confirmed power at junction box and control. Found open fuse. Reset fuse. Dishwasher is now operating quoted for control and fuse if issue happens again. Service call collected.
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Urbandale, IA 50322
Anthony
Job Details: 09/03/2024
Customer stated that unit is going out balance during normal cycle. Found customer will need new dampers to resolve issues.; dspstn on spec-tagged invntry: 4 DC97-16350U DAMPER
We serviced a
THERMADOR (H) FREEZER
Model T36BB120SS/03
Near Bennington, NE 68007
Travis
Job Details: 09/03/2024
Upper door is rubbing against mid drawer. Adjusted mid drawer panel. Unit is no longer rubbing.
We serviced a
LG REFRIGERATOR
Model LMWS27626S.ASTCNA1
Near Council Bluffs, IA 51503
Lucas
Job Details: 09/03/2024
Disassembled center mullion. Installed new center mullion and caulked gaps. Unit is now operating properly.
We serviced a
GE MICROWAVE OVEN
Model JVM6175SK2SS
Near Omaha, NE 68154
Mike F
Job Details: 09/03/2024
Return with parts. Installed vent fan. Unit operating as it should. Payment collected at first visit.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS1
Near Omaha, NE 68132
Shannon
Job Details: 09/03/2024
Inspect unit 0 in freezer 36 in fridge ice maker fingers are stuck at 6 oclock position and wont move water valve also not sending water to ice maker gave est to replace ice maker and valve customer ok install and test filled 24 hours for ice ; dspstn on spec-tagged invntry: 1 242252702 VALVE-WATER
We serviced a
WOLF (H) RANGE PRO (H)
Model SO30-2F/S-TH
Near Shawnee, KS 66217
Austin R
Job Details: 09/03/2024
Custoemr states that unit it won't shut after having to uabk door open because it was locked. Ordered door latch for future repair. ; ordrng 1 828157 (Door latch motor(kc))
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5900SRAA
Near Omaha, NE 68130
Kelvin
Job Details: 09/03/2024
Returned with parts. Installed new main board. Passed all manufacturer diagnostic tests. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6301SR/AA
Near Omaha, NE 68134
Shannon
Job Details: 09/03/2024
"Perform icemaker update 24 hours for ice ; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT 1 DA97-14474C ICE BCKT , and 1 DA97-15217D ICEMKR"
We serviced a
GE WASHER
Model GFW850SSN2WW
Near Leawood, KS 66206
Austin R
Job Details: 09/03/2024
Customer states that unit is throwing a h20 supply code. Replaced hot and cold water valves for customer.
We serviced a
LG REFRIGERATOR
Model LRFWS2906V
Near Lincoln, NE 68510
Kannon
Job Details: 09/03/2024
"Unit is dripping from water dispenser. During inspection found water valve had started to go out causing air bubbles to get into the line. Replaced water valve and ran water from the dispenser for 5 cups. Unit is working great after repairs, free of drips. Job complete."
We serviced a
LG WASHER
Model WM8000HWA
Near Kansas City, KS 66109
Ben
Job Details: 09/03/2024
Customer states unit will make a grinding noise and not drain and showed an error code. Unit needs drain motor. ; ordrng 1 4681EA2001T (DRAIN MOTOR)
We serviced a
BOSCH DISHWASHER
Model SHP65TL5UC/02
Near Overland Park, KS 66223
Chance
Job Details: 09/03/2024
Customer states unit sounds loud when draining and door does not stay open. Replaced door springs on unit along with drain pump. Unit is functioning properly with no issues. Job complete. ; dspstn on spec-tagged invntry: 1 12008381 PUMP
We serviced a
GE PROFILE DISHWASHER
Model PDT845SSJ2SS
Near La Vista, NE 68128
Kelvin
Job Details: 09/03/2024
"Customer states unit is showing leak error after removing float. Inspected unit, found tub is full of water. Customer states unit was empty night before. Found water valve is leaking and will require replacement. Also found service bulletin for software update for user interface. Customer approved repair. Removed original water valve, installed new. Completed software update. Unit is operating properly. Job complete."
We serviced a
SAMSUNG WASHER
Model WA52A5500AC/US
Near Edwardsville, KS 66111
Nate
Job Details: 09/03/2024
Customer states washer will not work and theres a 9C8 code on the display. Issue is known by OEM and requires replacement of the main PCB. Replaced supplied main PCB ran overall quality check and everything.
We serviced a
SAMSUNG WASHER
Model WF45T6000AV/A5
Near Omaha, NE 68130
Koby
Job Details: 09/03/2024
"Return with parts. Replaced back half of tub and spin basket. Ran test cycle, unit functions properly. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF22A4221SR/AA
Near Council Bluffs, IA 51503
Mark F
Job Details: 09/03/2024
Customer states unit drips out the front. Ran several cups of water through dispenser. Shook water line. Could not recreate issue. Informed customer a drop or two of water is normal when shutting off the dispenser. No defect found.
We serviced a
SAMSUNG WASHER
Model WA45T3400Ap/A4
Near Leawood, KS 66209
Austin R
Job Details: 09/03/2024
"Custoemr states that unit is not draining, repalced drain motor."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28NHEDBSG/AA
Near Papillion, NE 68046
Kelvin
Job Details: 09/03/2024
"Customer states units fz handle is broken off, icemaker is frozen over. Gave quote for handle replacement and icemaker update kit. Customer declined repair. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT and 1 DA97-14474C ICE BCKT"
We serviced a
LG WASHER
Model WT7150CW/04
Near Olathe, KS 66062
Ben
Job Details: 09/03/2024
"Customer states unit wont start, will display error code for pressure sensor. Plugged pressure switch in."
We serviced a
KENMORE DRYER
Model 110.66902692
Near Omaha, NE 68154
Koby
Job Details: 09/03/2024
"Customer states unit does not run, just buzzes. Found that start windings have failed on motor. Recommend replacement of motor and blower wheel. ; dspstn on spec-tagged invntry: 1 279787 MOTOR-DRVE 1 4392065 DRUM DRIVE KIT (FSP) , 1 W10820036 SWITCH,DOOR , and 1 WP3390719 FUSE-THRML"
We serviced a
LG REFRIGERATOR
Model LRMWS2906S /00
Near Urbandale, IA 50322
Rory
Job Details: 09/03/2024
Preformed sealed system repair.; used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
ELECTROLUX WASHER
Model ESLW417SIW
Near Gretna, NE 68028
Derek
Job Details: 09/03/2024
"Tech arrived and washer is pulled out of the cabinetry. Door is locked and washer is very full of water. Tech powered machine on and started drain and spin. No operations occur, aside from a continuous ticking side which is originating from the motor. Removed rear cover and tested motor windings at the inverter control board. Two windings are missing. Removed harnesses and motor tests properly at the motor. Tech removed harness and found that two wires have been pinched and broken. Repaired wiring, reassembled washer, and ran tests. Washer passes testing and completes a rinse/spin cycle followed by an express wash cycle. Job is complete."
We serviced a
GTDX100EM1WW DRYER
Model n/a
Near Omaha, NE 68164
Shannon
Job Details: 09/03/2024
Inspect unit timer has bad timer knob we01x20374 timer knobs wet on the wrong spot on console need timer knob in timer only knobs will not interchange
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Lincoln, NE 68516
Ali
Job Details: 09/03/2024
During inspection the ice maker was broken. Installed a new ice maker assembly. Finally ran a diagnostic test via hass. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
ELECTROLUX WASHER
Model FLXE52RBS8
Near Council Bluffs, IA 51503
Mark F
Job Details: 09/03/2024
Customer states unit leaks out the bottom when running and continues to run and over flows. Found pressure sensor line to have gotten disconnected. Connected hose and secured with zip tie. Cycled unit to reset pressure switch. Tested at low load setting. Unit stopped filling at appropriate level. Unit operating properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TS8
Near Des Moines, IA 50313
Anthony
Job Details: 09/03/2024
Customer stated that ice maker is still having issues producing ice. Found mechanical aspect of ice maker defective. Proceeded to replace ice maker and test cycled. Job complete.
We serviced a
LG REFRIGERATOR
Model LFXC24726S
Near Ankeny, IA 50021
Rory
Job Details: 09/03/2024
"Unit has Yoder loop leak.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341411 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
GE REFRIGERATOR
Model Gfe29hmdces
Near Lincoln, NE 68516
Ali
Job Details: 09/03/2024
During inspection I ran the unit in a diagnostic mode via Newfi. Unit had a failed fresh food evaporator fan assembly. Installed the new assembly and reassembled the unit. Ran another test and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Omaha, NE 68164
Shannon
Job Details: 09/03/2024
Replace drain pump test ok
We serviced a
LG RANGE ELEC
Model LREL6323S /00
Near Ankeny, IA 50021
Rory
Job Details: 09/03/2024
Replaced UI
We serviced a
SAMSUNG OVENS ELECTRIC
Model NV51K6650DS
Near Basehor, KS 66007
Ben
Job Details: 09/03/2024
"Customer states unit will heat up to temperature, but then will not maintain after putting food in. Unit needs new bottom element in upper oven. ; ordrng 1 DG47-00071A (ELEMENT - BAKE HIDDEN)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23BB89008MAA
Near Papillion, NE 68046
Kelvin
Job Details: 09/03/2024
"Customer states unit is not cooling properly. Inspected unit, found unit is not cooling properly in ff and fz section. Found leak in fz section evap. Contacted tech line, Customer will be contacted manufacturer on next steps of process. Covered by manufacturer and warranty, job complete.; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING and 1 LOKPRESS ELECTRIC LOKPRESS TOOL"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW0
Near Omaha, NE 68135
Travis
Job Details: 09/03/2024
"Customer states unit is making noise. Found idler pulley seizing and belt frayed. Installed new pulley and belt. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 WP8547168 DRIVE BELT , pckd up 1 8547174v (Idler)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG
Near Overland Park, KS 66214
Chris
Job Details: 09/03/2024
Customer states unit is not running a wash cycle. Adjusted door latch and upper rack.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US/AA
Near West Des Moines, IA 50266
Anthony
Job Details: 09/03/2024
Customer stated that during operation unit was making loud noise. Initial visit found circulation motor needed replaced. Proceeded to replace sump assembly. Upon testing found unit was leaking from front. Returned with replacement door panel with bottom door seal. Proceeded to replace door panel and put unit into test mode. Verified unit is operating as designed. Job complete.
We serviced a
BOSCH DISHWASHER
Model SHX5AV55UC/22
Near Shawnee, KS 66216
Nate
Job Details: 09/03/2024
Customer states dishwasher keeps stopping and has an E 17 error. Issue was faulty water valve. Will return with water valve to finish repair..; ordrng 1 10023853 (VALVE - WATER FILL - * STANDARD)
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SRAA
Near Spring Hill, KS 66083
Ben
Job Details: 09/03/2024
Customer states unit arrived with dent in door. Replaced door. Unit needs new wash motor.; ordrng 1 Dd82-01589a (Wash motor (kc))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Lincoln, NE 68512
Derek F
Job Details: 09/03/2024
"I arrived today with the parts to complete the repair. I first disconnected power and removed the freezer door. I then replaced the fan motor and blade. I then reassembled the unit and reconnected power. Finally, I confirmed the the new fan is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Lincoln, NE 68507
Ali
Job Details: 09/03/2024
Installed the new damper door assembly and reassembled the unit. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Omaha, NE 68135
Derek
Job Details: 09/03/2024
"Arrived and found 40c error active. Started forced defrost and disassembled. Appears as though mid 2019 update was installed previously. Tech thawed all ice and dried room. Removed and reapplied sealant to the room. Cut nibs and adjusted the y clips. Reinstalled factory g auger and updated drain tube heater is already installed. Installed 2024 ice maker and bin. Pulled unit and adjusted the ice maker fill line, then finally installed an updated main computer. Cycled power and reinstalled machine. Ran two harvest and fill cycles to confirm that operations are now proper. Job is complete. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-02695A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"
We serviced a
KITCHENAID OVENS ELECTRIC
Model KFED500EWH03
Near Gretna, NE 68028
Derek
Job Details: 09/03/2024
"Pulled range and disconnected power cord. Removed machine cover and disconnected all wire harnesses. Removed main pcb, all 4 infinite switch assemblies, and then slid user interface keypad and support frame out of the machine. Installed new user interface assembly and reinstalled all other components. Resupplied power and reset clock. Turned all burners on and preheated both ovens. All operations are passing their tests. Job is complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5300SRAA
Near Grimes, IA 50111
Rory
Job Details: 09/03/2024
Unit is producing an off smell that permeates from the cabinet. all functions of unit are operating properly
We serviced a
GE REFRIGERATOR
Model PSS26MSRBSS
Near Omaha, NE 68104
Mark F
Job Details: 09/03/2024
"Customer states unit leaks water into basement. Inspecting unit can see water stains in various places behind and under fridge. Ran 3 cups,of water through dispenser. No leaks visible. Cycled ice maker. No leaks coming from dispensing line in back. Filled condensation pan with water. No dripping under fridge. Could not recreate leak."
We serviced a
SAMSUNG REFRIGERATOR
Model RF31FMESBSR/AA
Near Shawnee, KS 66216
Chance
Job Details: 09/03/2024
Customer states unit is not cooling properly in fresh food but freezer is doing fine. Inspected unit and found freezer at -2 degrees and fresh food at 59. Inspected unit further and found ice build up around fan on fresh food evap. Thawed all ice and separated cooling lines as well as moving sensor to proper spot. Fan kicked on and unit is functioning properly. Job complete. Please allow 24 hours for unit to cool.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Papillion, NE 68133
Kelvin
Job Details: 09/03/2024
"Customer states unit has water dripping from front side. Inspected unit, found ice has melted, refrigerator but was in liquid form. Verified compressor, condenser and evap fan are running. Removed fz cover, found frost pattern is insufficient and will require a sealed system replacement. Customer declined repair. Job complete."
We serviced a
LG REFRIGERATOR
Model LFCS22520S.ASTCNA0
Near Lincoln, NE 68502
Bryce
Job Details: 09/03/2024
Customer states fridge is not cooling upon inspection. Verified complaint went ahead and pulled a cover for the board. Turns out the control board was flashing a locked compressor error code put a new compressor in new evaporator vacuum down to 750 ?m filled with 1.69 ounces of r 600 a with running pressures of two and 46 after filling unit is now operational and good to go. Please allow unit 24 to 48 hours to cool down to temperature.
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DAX8
Near Prairie Village, KS 66207
Nate
Job Details: 09/03/2024
Returned and replace the drawer during reassembly found there was an essential part that was needed to complete the reassembly. Was unable to relocate the thermostat rubber Gromit that seals the thermostat to the tub will need to re-order and return to finish repair.; ordrng 1 421169 (Thermistor grommet (kc))
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Omaha, NE 68135
Shannon
Job Details: 09/03/2024
Perform ice maker update 117 programming test ok ; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT
We serviced a
SAMSUNG REFRIGERATOR
Model RF31CG7400SRAA
Near Omaha, NE 68130
Kelvin
Job Details: 09/03/2024
"Returned with parts. Removed original chute, door gasket and guide. Unit still not shutting correctly. Tech line confirms to replace mullion, spring on top side is broken and will require replacement. Will return with parts when they arrive. ; ordrng 1 Da97-23074E (Mullion)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SG/AA
Near Lincoln, NE 68522
Derek F
Job Details: 09/03/2024
"Found icemaker cavity frozen up with ice from moisture being pulled in from cavity seams. Ice maker is no longer making ice. Steamed out icemaker cavity and removed icemaker and auger. Removed plastic tabs and installed y clip update. Then sealed up all of the seams inside to prevent moisture from getting in in the future causing the ice maker cavity to ice up. Installed new updated auger drain line on auger assembly, installed the auger assembly and new ice maker. I Then cycled the icemaker and it completed the cycle and filled.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT , used 1 DA81-11160A ( Foam pad) from stock"
We serviced a
THERMADOR (H) RANGE ELEC
Model PRG366WH/05
Near Spring Hill, KS 66083
Ben
Job Details: 09/03/2024
Customer states screen on unit keeps flashing on and off and seems to be resetting itself over and over. Replaced main board.d
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US
Near Des Moines, IA 50310
Anthony
Job Details: 09/03/2024
Customer stated that unit is displaying error and is no longer operating correctly. Found drain pump motor was no longer actuating. Proceeded to replace drain pump motor and tested unit. Job complete.; dspstn on spec-tagged invntry: 1 DC62-30314L VLV and 1 DD31-00005A PMP MTR-DRN
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Bennington, NE 68007
Derek
Job Details: 09/03/2024
"Tech arrived and 39c is active since June. Ice has not worked since 4 or 5 days after techs last visit. Tech verified ice accumulation and called manufacturer. Manufacturer used visual support to review machine and confirmed icing up has occurred. Technical support suggests and has approved technician to order and replace the ice maker, auger, and main pcb. Tech will order parts and return. Job is not complete. ; ordrng 1 Da97-12540g (Auger G) and 1 DA97-15217D (Icemaker long) and 1 Da94-04603g (Main pcb), dspstn on spec-tagged invntry: 1 DA81-11160A FOAM PAD-AUGER and 1 DA97-14365L FILTER CASE ASSY"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Clive, IA 50325
Anthony
Job Details: 09/03/2024
Customer stated that after initial repair that ice maker is still not producing ice. Found evap heater reading no resistance. Proceeded to replace evap heater and tested. Job complete.; dspstn on spec-tagged invntry: 1 243297613 ICE MAKER and 1 TJ90SH502 DRAIN HTR * SH502
We serviced a
BERTAZZONI (H) RANGE PRO (H)
Model HERT486GDFSNET
Near Omaha, NE 68114
Mark F
Job Details: 09/03/2024
Customer states unit is not leveled. Leveled unit. Showed customer all 3 sides with leveler.
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63T8711SS/AA
Near Omaha, NE 68130
Derek
Job Details: 09/03/2024
"Inspected range. Tyrbed bake to 425 and allowed preheat to finish. Cooking fan has a slight buzzing noise. Tech pulled range and as soon as the range was no longer touching the back splash, the noise stops. Pulled range out, fully, and removed rear panel. Tech tightened all accessible screws and reinstalled rear cover. Reinstalled range and buzzing has subsided. Tech finds no further issues. Customer had questions regarding timer options and cycle selections, so tech answered as he could. Job is complete."
We serviced a
KENMORE REFRIGERATOR
Model 795.74307810
Near Grimes, IA 50111
Mike
Job Details: 09/03/2024
"Complaint is that fridge temps are in consistent and just from 37-55* freezer has been good freezer she arrives aWas -1 and fridge 39*. Checked fresh food evap frost pattern and only have a partial frost pattern. Necked pressures and low side was -11 and high side was 100. Low side is way too low, should be 0-5psi Using 3 way valve jig i put 3 way valve in fridge only position and am still not getting a full frost pattern. Pressures dropped on the low side but high side stayed consistent. Unit has an issue with the sealed system and to 100% determine the issue would make the unit inoperable. Likely there is a partial restriction in the fresh food evaporator and would need a new evaporator and filter drier as compressor was replaced a year ago. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
BOSCH OVENS ELECTRIC
Model HBL5450UC/08
Near Clive, IA 50325
Anthony
Job Details: 09/03/2024
Customer stated that unit is over heating during normal operations. Found broil element no cycling off during cycle. Customer will need replacement control board to resolve issues. Job complete.
We serviced a
GE REFRIGERATOR
Model GFE28GSKISS
Near Omaha, NE 68154
Mike F
Job Details: 09/03/2024
"Customer states fridge lights are dim, and frost build up in freezer section and dripping from dispenser. Found gasket not sealing to top of freezer cabinet. Found ice jammed in ice chute. Center led in fridge section is dim. Quoted to replace light and correct gasket. Customer to replace light. Service call collected."
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Olathe, KS 66061
Chris
Job Details: 09/03/2024
Customer states unit is not cooling.; ordrng 1 NF54M7151ANASH (Compressor (kc)) and 1 DA94-06786F (Main PCB (kc)) and 1 DA81-06006A (Drier (kc))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Ankeny, IA 50023
Rory
Job Details: 09/03/2024
"In need of freezer evap fan ; ordrng 1 W11032800 (Evap Fan Motor), dspstn on spec-tagged invntry: 1 W10843055 CNTRL (ADD $60 CORE) 1 W11658802 ICEMKR , and 1 WPW10341329 VLV , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model CL4850UFD/S/P
Near Omaha, NE 68022
Derek
Job Details: 09/03/2024
"Disassembled freezer and removed drawers and door. Installed new door and reinstalled drawers. Door includes a new gasket, so replacement gasket is not necessary. Job is complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model H
Near Lee's Summit, MO 64082
Eric
Job Details: 09/03/2024
Customer estates freezer gets a lot of frost found door not shutting at the top ordered rails and door mounting brackets and rescheduled; ordrng 2 5304509676 (Bracket)s and 1 5304507978 (Rail rh) and 1 5304507979 (Rail rh)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Lincoln, NE 68505
Derek F
Job Details: 09/03/2024
Upon inspection the refrigerators ice maker had frozen up behind the ice maker. The unit has a service bulletin for the ice room update. I informed customer of possible coverage through Samsung for the issue. The refrigerator would need the ice room update to complete a repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
LG REFRIGERATOR
Model LFXS28968S
Near Shawnee, KS 66218
Chance
Job Details: 09/03/2024
"Customer states unit is not cooling. Inspected unit and found compressor and fans running but unit was 78 in fresh food and freezer. Unit will need sealed system repair. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
THERMADOR (H) ICEMAKERS U/C(H)
Model T24UC905DP/02
Near Leawood, KS 66224
Eric
Job Details: 09/03/2024
Customer unavailable would like reschedule; schdld next appmnt for 9/5 THU 9-12
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Carter Lake, IA 51510
Mark F
Job Details: 09/03/2024
Customers state ice maker doesnt work and bucket is stuck. Got bucket free. Ice on bottom of ice maker housing and in back of ice maker room. Steamed and cleared all components. Dried housing. Installed new update kit and PCB. Cycled ice maker. Unit operating properly. Please allow 24 hours for unit to produce ice.; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT and 1 DA82-02367A Y CLIP ICEMAKER UPDATE
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Ankeny, IA 50023
Anthony
Job Details: 09/03/2024
"Customer stated that unit is still leaking, found inlet valve was leaking out top during operation. Proceeded to disassemble bottom panel and replace valve. Tested unit to verify its operational without any indications of leaks. Job complete.; dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW"
We serviced a
MIELE (H) RANGE GAS
Model 06467111_002
Near Fairway, KS 66205
Eric
Job Details: 09/03/2024
"Replaced speed oven switches speed oven now works but door doesnt stay shut ordered hinges. Also igniter works but not getting voltage from transformer ordered transformer, adding 150 to estimate to make up difference for part prices that are being ordered and the ones that werent used; ordrng 1 9929770 (Transformer) and 1 11258280 (Hinge 2 piece)"
We serviced a
MIELE (H) RANGE GAS
Model 06467111_002
Near Fairway, KS 66205
Nate
Job Details: 09/03/2024
Tech was assigned as a helper;
We serviced a
SAMSUNG REFRIGERATOR
Model RF23DB9600QLAA
Near Lincoln, NE 68516
Bryce
Job Details: 09/03/2024
Customer states fridge is making a weird noise upon inspection verified complaint with the head and checked air codes. Had a large compressor error codec went head and put on a new compressor and filter dryer and also the lock ring ports.
We serviced a
SAMSUNG RANGE ELEC
Model NE59J7630SG/AA
Near Lincoln, NE 68512
Bryce
Job Details: 09/03/2024
Customer states that they are having a hard time reading the display displays rotating in circles. Want to head and put on new display board unit is now operating properly as it should.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA
Near Lincoln, NE 68512
Bryce
Job Details: 09/03/2024
Customer states dishwasher is making a weird noise right when they start it upon inspection verified complaint notice that something was stuck inside of the drain pump which is broken. Two of the propellers. Need a new drain pump. Put in new drain pump unit is now operating properly.; dspstn on spec-tagged invntry: 1 DD31-00005A PMP MTR-DRN
We serviced a
WHIRLPOOL ICEMAKERS U/C(H)
Model GI15NDXZS2
Near Omaha, NE 68144
Derek
Job Details: 09/03/2024
"Inspected unit. Production has been occurring as tech left the drain pump unplugged. Bin is roughly 1/4 full. Tech removed drain pump assembly and pulled wire harness out of the machine. Ran harness through reservoir and attached new drain pump. Cycled power to the ice maker and monitored. System reboots and runs through a flush cycle. Flush cycle evacuates debris and minerals out of the machine. New pump works properly and does not load system down, which had previous caused the computer to reboot. Tech continued monitoring for a few.mpments and verified the next slab of ice is forming on the evaporator. Job is complete."
We serviced a
SCOTSMAN (H) REFRIG BLD IN(H)
Model DCE33PA-1BC
Near Omaha, NE 68114
Kelvin
Job Details: 09/03/2024
"Returned with parts. Removed original door gasket, installed new. Unit is operating operating properly and producing ice. Job complete"
We serviced a
LG REFRIGERATOR
Model LRFXC2606S
Near Omaha, NE 68154
Koby
Job Details: 09/03/2024
Customer states unit is leaking. Replaced inlet valve and ran several gallons of water through. Unit functions properly. Job complete.
We serviced a
SAMSUNG WASHER
Model WF50R8500AV/US
Near Overland Park, KS 66213
Chris
Job Details: 09/03/2024
Customer states unit is not draining. Unit needs new drain pump.; ordrng 1 DC97-20621A (Drain pump (kc))
We serviced a
MIELE (H) DRYER
Model T9802
Near Gretna, NE 68028
Mike F
Job Details: 08/31/2024
"Customer wanted dryer checked out. Started dryer on 45 minute warm. Temperatures are cycling with in range, venting from, rear is strong. Dryer is operating as it should. ; dspstn on spec-tagged invntry: 1 4396006RW ELBOW and 2 4396010RP 6FT SCVENT"
We serviced a
GE MICROWAVE OVEN
Model JVM3660WF01
Near Omaha, NE 68134
Mark F
Job Details: 08/31/2024
"Customer states unit doesnt spin. Turns on randomly, and vent stays open. Found plastic housing for vent cracked. Found door switch to have failed. Found turn table coupler broken in 3 pieces. Coupler no longer available. Housing for vent discounted. Customer wants new.; dspstn on spec-tagged invntry: 1 WB26X10038 DRIVE MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model HRT314TFDWOO
Near Omaha, NE 68111
Mark F
Job Details: 08/31/2024
Customer states unit is leaking water on crispers. Apartment 18. Condensation drain was plugged. Cleared drain. Unit operating properly.
We serviced a
LG REFRIGERATOR
Model LSXS26366S.ASTCNA0
Near Omaha, NE 68117
Travis
Job Details: 08/31/2024
"Unit is room temp. Compressor and fans running. Pulled unit out. Connected probes. Unit has inefficient compressor. No repair at this time. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74760901 EVAP , and 1 TCA38151706 R134 CMPRSR R134"