We serviced a
WHIRLPOOL DRYER
Model WED9750WW1
Near Chicago Precinct, NE 68022
Shannon
Job Details: 08/20/2024
Inspect unit has failed thermal gave est to replace customer install new test cycle ok ; dspstn on spec-tagged invntry: 1 WP3392519 THRML CUTOUT
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Kansas City, MO 64113
Austin R
Job Details: 08/20/2024
Customer states that unit isn't cooling properly in freezer and that the unit is frosted over. Confirmed
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA
Near Omaha, NE 68118
Shannon
Job Details: 08/20/2024
Let unit run is skipping drain cycle in programming but of press cancel drain will pump on out water recommend main board for repair is no longer available ; dspstn on spec-tagged invntry: 1 DD31-00005A PMP MTR-DRN
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model DCE33A-1SSD
Near Mission Hills, KS 66208
Ben
Job Details: 08/20/2024
Customer states unit is still not making ice. Unit needs new pump.
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model 700TR2
Near Lincoln, NE 68502
Ali
Job Details: 08/20/2024
During inspection I removed the lower evaporator cover and confirmed the unit had a proper frost pattern. Gained access to the condenser fan and fan was not operating. Returning tomorrow between 1-4 to complete the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 4200740 (CONDENSER FAN MOTOR)
We serviced a
GALANZ REFRIGERATOR
Model GLF11US2A16-C
Near Omaha, NE 68136
Derek
Job Details: 08/20/2024
Customer says that the fridge began making noise and stopped cooling 6 weeks ago. He immediately called the manufacturer and has been waiting for service ever since. Tech took temperatures of the fridge. Fresh food is 26 degrees at the floor and 60 degrees at the ceiling. Issue appears to be fan related. Tech removed the evaporator cover and checked the fan. The fan is locked up and the bearings have failed. Installed new fan (made by a different manufacturer) and tested. New fan immediately begins spinning at full speed without any noises. Job is complete.
We serviced a
LG DRYER
Model DLE7400VE
Near Council Bluffs, IA 51501
Lucas
Job Details: 08/20/2024
Customer states dryer terminal block is burned up. Dryer chord is also. Unit will need a new terminal block and wiring harness. Disassembled entire unit to replace wire harness and terminal block. Reassembled unit and installed new dryer chord provided by customer. Tested and unit is now operating properly.
We serviced a
KITCHENAID OVENS ELECTRIC
Model KFED500EWH03
Near Gretna, NE 68028
Derek
Job Details: 08/20/2024
Customer states that he was wiping bacon grease off of the touch pad when an f2e1 error code started occurring. Cuetomer has cleaned console again and again but error keeps coming back. Tech verified error. Disassembled console and removed main pcb/display. No signs of issues with either. Tech began removing ui and found that the ui is an entire console assembly. Reassembled unit and tech can not confirm which key is creating the issue. Tech suggests replacement of the user interface console. Customer would like to think about it before moving forward as he plans to sell his house soon. Job is complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lincoln, NE 68531
Derek F
Job Details: 08/20/2024
Upon inspection the washer would not fill with water during cycles. I first confirmed both the hot and cold lines have good pressure. I then ran a test cycle and the unit failed to fill but did send power to the valves. A new inlet valve assembly would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
KENMORE REFRIGERATOR
Model 106.54584400
Near Lincoln, NE 68507
Derek F
Job Details: 08/20/2024
I arrived today with the part to complete the repair. I first shut water off and removed the old housing. I then installed the new housing and reassembled the refrigerator. I then installed a filter and tested the dispenser. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA
Near Lincoln, NE 68506
Kannon
Job Details: 08/20/2024
"Unit isnt giving any codes upon arrival. During inspection found unit had a few dishes preventing the top from sealing all the way, adjusted dishes to get top rack set. Secured overflow cap onto the overflow port. Filter is clean and no leaks around sump assembly. Unit is working great. Job complete. Service call collected."
We serviced a
DACOR (H) OVENS ELECTRIC
Model Ecd230r
Near Leawood, KS 66211
Eric
Job Details: 08/20/2024
Customer er states too oven broiler doesnt work and bottom takes forever to heat up found both element are good and have continuity not getting voltage to elements from relay boards boards are NLA not able to fix
We serviced a
GE PROFILE REFRIGERATOR
Model PFE28KSKGSS
Near Basehor, KS 66007
Nate
Job Details: 08/20/2024
Customer states the ice maker isnt dispensing ice properly and the lights are out in the fresh food. Needs 2 new LED lights and recommend new ice maker. ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD
We serviced a
DCS (H) GRILL
Model T36IB900SP/03
Near Mission Hills, KS 66208
Nate
Job Details: 08/20/2024
Customer stated there were issues with lighting either burners or infrared rotisserie burners. Issue was unplugged rotisserie spark igniters and work our burner igniters and electrodes. Replaced all 4 electrodes for the burner grills and spark igniters along with worn out rotisserie motor. Ensured everything was plugged back in and working.
We serviced a
ZEPHYR WINE COOLER (H)
Model ZVE-E36CS
Near Leawood, KS 66209
Chance
Job Details: 08/20/2024
Customer states unit will not come on sometimes and they have to reset it. Inspected unit and found power button if pressed hard enough would get stuck behind metal housing it was in causing unit to not function properly. When customer would reset unit holding the power button along with the light button is what would help. When resetting customer was most likely dislodging power button from stuck position allowing unit to function normally. Advised customer to be easy with buttons and not press harder than needed. Unit is functioning properly with no issues. Job complete.
We serviced a
LG REFRIGERATOR
Model LF21G6200S.ASTCNA1
Near De Soto, KS 66018
Chance
Job Details: 08/20/2024
Customer was unsure if unit was cooling properly. They turned it down to lowest setting to be sure. Upon arrival unit was 32-36 in fresh food and -6 in freezer. Unit is cooling properly. Removed some plastic wrap blocking some venting from install. Job complete.
We serviced a
GE RANGE ELEC
Model JB645RKBSS
Near Lincoln, NE 68503
Kannon
Job Details: 08/20/2024
During inspection found plug to the switch had came loose. Ensured switch was secure and tested unit. All burners working great after repairs. Job complete.
We serviced a
BOSCH DISHWASHER
Model SHT878WD5N/01
Near Leawood, KS 66211
Eric
Job Details: 08/20/2024
Customer er states dishwasher didnt clean for 2 cycles in a row but has worked fine since tested unit filling with correct amount of water draining fine drying great. Unit is working as intended ; dspstn on spec-tagged invntry: 1 WX10X10209 FINISH D/W CLEANER
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DAX8
Near Prairie Village, KS 66207
Nate
Job Details: 08/20/2024
"Attempted to replace the tub but once opened and beginning to transfer parts over, noticed there was a crack in the tub. ; ordrng 1 512611P (Upper tub (kc))"
We serviced a
GE PROFILE REFRIGERATOR
Model PFE28KMKDES
Near Omaha, NE 68118
Mike F
Job Details: 08/20/2024
Ice maker was turned off at display. Turned ice maker on. Ice maker began to cycle and called for water.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8900QKAA
Near Overland Park, KS 66062
Eric
Job Details: 08/20/2024
"Replaced door gasket door is now more even depth wise but according to customer is still uneven between doors bottom of doors is closer than top of door, adjusted door by adjustment screw no change. unit is still sealing well"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWIA3
Near Olathe, KS 66061
Eric
Job Details: 08/20/2024
Customer states dryer doesnt heat found element blown needs new element quoted price customer declined
We serviced a
WHIRLPOOL RANGE ELEC
Model RF367LXKQ
Near Overland Park, KS 66223
Eric
Job Details: 08/20/2024
Customer states range doesnt power on checked breaker breaker powered off reset breaker unit now works
We serviced a
WHIRLPOOL RANGE ELEC
Model WFE525S0JW0
Near Papillion, NE 68046
Jacob
Job Details: 08/20/2024
Customer states unit is not heating. Installed new terminal block and performed wire repair. ; used 1 279320 (TERMINAL BLOCK) from stock
We serviced a
GE REFRIGERATOR
Model GIE19JSNCRSS
Near Lincoln, NE 68503
Kannon
Job Details: 08/20/2024
During inspection found plug to the switch had came loose. Ensured switch was secure and tested unit. All burners working great after repairs. Job complete.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Lincoln, NE 68516
Kannon
Job Details: 08/20/2024
"Unit will need another lid lock. Contacted tech line, went through their step by step with them to ensure nothing else in the unit failed but the lid lock. They stated its just bad luck to get multiple bad lid locks sent in. Will return at a time that works best for the customer. ; ordrng 1 205222 (Lid lock)"
We serviced a
BOSCH OVENS ELECTRIC
Model HBL5351UC/03
Near Kansas City, MO 64153
Nate
Job Details: 08/20/2024
Customer states the oven bake isnt working but others are I.e. broil. Bake element is bad. Ordering parts; ordrng 1 00791650 (ELEMENT - BAKE HIDDEN)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW
Near Lincoln, NE 68505
Bryce
Job Details: 08/20/2024
Customer states fridge and freezer are not cooling upon inspection. Verified complaint noticed that the adaptive defrost control board is throwing an error code for the lines being straight across as in it thinks its in demo mode but after trying to get it out of demo mode to reprogram unit will not re-program will be needing a new main control board.; ordrng 1 WPW10503278 (BOARD - ADAPTIVE DEFROST CONTROL)
We serviced a
GE WASHER
Model PTW705BPT0DG
Near Lenexa, KS 66219
Ben
Job Details: 08/20/2024
Customer states unit is knocking while spinning and showing out of balance error. Unit needs new dampers. ; ordrng 4 WH03X33961 (Dampers (kc))s
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Lincoln, NE 68516
Bryce
Job Details: 08/20/2024
Customer states unit is having problems finishing the cycle upon inspection verified complaint notice that it was not finishing the cycle as it would not fill water in the rinse and spin noticed that the drain hose was shoved down into the standpipe a little far creating a siphoning issue pulled up the drain hose from the standpipe. Noticed the unit did go through a complete spin with four wet towels and unit did not go out of balance once as it had four ub error codes unit now operating properly
We serviced a
GE PROFILE REFRIGERATOR
Model PWE23KSKKSS
Near Lenexa, KS 66215
Ben
Job Details: 08/20/2024
Customer states unit wont dispense water and food is freezing on bottom of fresh food. Thawed water line and rearranged food blocking air vents.
We serviced a
SHARP MICROWAVE OVEN
Model SMD3070ASYD
Near Kansas City, MO 64154
Nate
Job Details: 08/20/2024
"Customer states that the microwave does not heat very well and will intermittently heat items. For example, when heating a bowl of soup for four minutes the soup was warm but not hot. Pulled unit out of cabinet and tested high side is getting appropriate voltage and was able to heat a bowl of cold water to piping hot after 30 seconds. Issue is intermittent sticking relay on board at back of unit provided quote to customer for additional repairs. Customer declined at this time."
We serviced a
SAMSUNG REFRIGERATOR
Model RF31FMESBSR/AA
Near Basehor, KS 66007
Chris
Job Details: 08/20/2024
Customer states unit is not cooling properly in the fresh food. Unit needs ice removed from fresh food fan.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Spring Hill, KS 66083
Ben
Job Details: 08/20/2024
Customer states that they turned off the breaker to replace a bulb on the same circuit and ever since the unit will not power on. Unit needs new control board.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lincoln, NE 68524
Kannon
Job Details: 08/20/2024
"During inspection found one of the wires from the drain pump harness had pulled itself apart. Reconnected wire back as it should and ensured it couldnt pull apart. Secured wire into the harness sleeve and plugged in the drain pump. Tested unit on multiple fill and drain cycles, unit is working great after repairs. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9071SG/AA
Near Lincoln, NE 68523
Kannon
Job Details: 08/20/2024
"Unit is not cooling properly, reasoning for ice not being made/ thawing out. Customer had stated that another repair company has been out multiple times for a sealed system repair. Contacted Samsung and did everything they requested, showed leaking lokrings along with a HAAS repair result that failed due to the entire fridge coming up in temperature. Samsung will take the report along with info gathered during the call and figure out what the best solution for the customer will be. Job complete."
We serviced a
GE REFRIGERATOR
Model GYE22GYNFFS
Near Omaha, NE 68114
Lucas
Job Details: 08/20/2024
Customer states water dispenser and ice maker are not working. Unit does not call for ice or water. No hum from water valve or auger motor. Flap does not open on ice dispenser. Disassembled dispenser and tested the switch with multimeter. Switch tests good. Unit is not sending proper voltage to dispenser. Unit will need a new main control board.
We serviced a
MIDEA WASHER
Model MLV45N1BWW
Near Lincoln, NE 68507
Bryce
Job Details: 08/20/2024
Customer states washer will not start. Also throwing an error code upon inspection. Verify complaint went ahead and looked at Eric code. Turned out to be the door like put a new door. Lock unit is now operating properly.
We serviced a
BERTAZZONI (H) HOOD
Model KU48PRO2X
Near Riverside, MO 64150
Chance
Job Details: 08/20/2024
Customer states control was not seated right or functioning. Reinstalled part that previous tech uninstalled and unit is functioning properly. Job complete.
We serviced a
HOTPOINT DRYER
Model HTDX100ED6WW
Near Waverly, NE 68462
Bryce
Job Details: 08/20/2024
Customer states driver is not starting upon inspection. Verified complaint notice that dryer was not starting unless you move the timer to a specific location and holding the start button will be needing a new timer in the dryer.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA
Near Lincoln, NE 68512
Bryce
Job Details: 08/20/2024
"Customer states making a grinding noise when starting dishwasher upon inspection verified complaint noticed that the noise is coming from the drain pump as it is first turning on the dishwasher trying to get rid of excess water, making a terrible grinding sound will be needing new drain pump; ordrng 1 DD31-00005A (DRAIN PUMP ASSY), dspstn on spec-tagged invntry: 1 DD31-00005A PMP MTR-DRN"
We serviced a
LG WASHER
Model n/a
Near Lincoln, NE 68505
Ali
Job Details: 08/20/2024
During inspection the gear case had failed. Due to the age customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS
Near Kansas City, MO 64157
Austin R
Job Details: 08/20/2024
Customer states that unit is leaking water I the freezer and freezing in the bottom also that unit isn't making enough ice. ; ordrng 1 12033817 (Control board (kc)) and 1 11036056 (Icemaker (kc)) and 1 12024918 (Evap thermistor (kc))
We serviced a
SAMSUNG RANGE ELEC
Model NE59J7630SG/AA
Near Lincoln, NE 68512
Bryce
Job Details: 08/20/2024
Customer states display on range is moving almost looking like its running in circles will be needing a new LED display board; ordrng 1 DE07-00129A (ERC CONTROL)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Ames, IA 50014
Rory
Job Details: 08/20/2024
Technician recommending annual vent cleaning as well as semi rigid duct to replace accordion style
We serviced a
MAYTAG DRYER
Model LDG8414AAE
Near Omaha, NE 68104
Mark F
Job Details: 08/19/2024
Customer states unit doesnt heat. Found broken igniter. Replaced. Unit operating properly.; pckd up 1 4391996 (GLOW IGNITER FLAT STYLE)
We serviced a
SAMSUNG OVENS GAS
Model NX60T8711SS/AA
Near Bellevue, NE 68123
Austin
Job Details: 08/19/2024
Customer states not heating. Unit will need a board.
We serviced a
LG DRYER
Model DLEX4000W.ABWEEUS
Near Omaha, NE 68106
Austin
Job Details: 08/19/2024
Customer states noise. Installed screw into baffle
We serviced a
BLUESTAR (H) OVENS ELECTRIC
Model 5153604230
Near Roca, NE 68430
Ali
Job Details: 08/19/2024
Installed the new relay assembly and ran a reheat cycle. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
GE MICROWAVE OVEN
Model PSA9120SF5SS
Near Lenexa, KS 66219
Nate
Job Details: 08/19/2024
"Customer states the microwave worked for a few days after repair but now it no longer heats on microwave function. Needs new magnetron along with previous parts used. Attempted use of generic mag but not the correct version to fit. Will order part and customer authorized. ; ordrng 1 WB27X32766 (Magnetron (kc)), dspstn on spec-tagged invntry: 1 10QBP0230 MAGNETRON 1 10QBP0231 MAGNETRON , and 1 DE59-00002A DIODE"
We serviced a
LG REFRIGERATOR
Model LRFXC2416S
Near Liberty, MO 64068
Nate
Job Details: 08/19/2024
Customer states the refrigerator isnt keeping temperature low enough. Inner FF temps were between 35 and 41 degrees using IR temp gun and freezer temps were all 0 to -4. Checked pressures and they were a little off. Evacuated the system and seal checked the system up to 142 psi with no drop in pressures after 10 minutes. Recharged system and verified pressures were proper. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811409 R600 TCA36811415
We serviced a
GE REFRIGERATOR
Model GFE28HMHDES
Near Lincoln, NE 68505
Ali
Job Details: 08/19/2024
During inspection I ran the unit in a diagnostic mode via Newfi. Unit had a fresh food evaporator fan fault. Removed the old fan assembly and installed the new fan assembly. Confirmed the fan was operating properly via Newfi. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; used 1 WR60X35205 ( MTR) from stock
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2
Near Omaha, NE 68152
Lucas
Job Details: 08/19/2024
Customer states washer would not drain and started making a burning smell. Customer drained water from front access. Door is still locked and unit still stuck on 19 min remaining. Power cycled unit multiple times to attempt to clear cycle. Cycle will not reset. Unit will not unlock door. Removed top panel to manually unlock door. Unit still will not clear cycle or advance. Buttons are making noise when pressed but unit will not operate. Unit will need a new main pcb. Disassembled unit to take resistance reading of pump. Pump is out of spec on ohms and will need replaced also. ; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP
We serviced a
GE REFRIGERATOR
Model GSE22ESHCSS
Near Omaha, NE 68106
Lucas
Job Details: 08/19/2024
"Customer states UI on fridge is not working and unit is not cooling at all. Unit is getting proper voltage at outlet. Lights are on inside unit. Wiring diagram states UI should be receiving 13+ volts dc from main pcb. Used meter to test, unit is only sending 5v dc to UI. Unit will need a new main pcb."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Olathe, KS 66062
Eric
Job Details: 08/19/2024
"Customer states ice maker stopped making ice and back wall gets frozen and fan stops working then fridge stops cooling, tested ice maker did not complete harvest, installed drain kit cleared ice from evap replaced ice maker tested harvested and called for water unit now good to go; dspstn on spec-tagged invntry: 1 DA97-08680G ICE CASE ROUTE 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG29PHDRS/XAA
Near Leawood, KS 66224
Eric
Job Details: 08/19/2024
Customer states ice maker doesnt work tested wont harvest ice maker doesnt heat up to allow cubes to be pulled out quoted customer price accepted replaced ice maker tested unit harvested and called for water.; dspstn on spec-tagged invntry: 1 DA97-07365G ICEMAKER
We serviced a
GE ICEMAKERS U/C(H)
Model UNC15NJBII
Near Overland Park, KS 66211
Chris
Job Details: 08/19/2024
Customer would like cleaning cycle run on ice maker. Completed clean cycle.; dspstn on spec-tagged invntry: 1 WX08X42870 I/M CLEANER
We serviced a
LG REFRIGERATOR
Model LFXS26973D.ASBCNA1
Near Kansas City, KS 66109
Chance
Job Details: 08/19/2024
Customer states unit is not cooling quite properly. Found UV dye on back side of evap. Replaced evap on unit. Vaccumed unit down. Pressures were -10 and 54. Please allow 24 hours for unit to cool. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
LG REFRIGERATOR
Model LRMDS3006D.ASBCNA0
Near Eagle, NE 68347
Bryce
Job Details: 08/19/2024
Customer states unit is not cooling and compressor has failed upon inspection verified complaint pressures were even on the compressor after cutting compressor out and putting in new compressor vacuum down to 1556 ?m pressurize the unit with 1.9 ounces of our 600 a running pressures for the fridge on the low side was -2.9 and 41.1. Please allow using it 24 hours to 48 hours to fully reach down to temperature
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 736TCI-6
Near Omaha, NE 68124
Kelvin
Job Details: 08/19/2024
"Returned with parts. Removed original start devices on both compressors and installed new. Unit is operating properly,. Verified with customer. Job complete. ; dspstn on spec-tagged invntry: 1 WP12555902 OVERLOAD,RELAY"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24J9960S4/AA
Near Clive, IA 50325
Rory
Job Details: 08/19/2024
"Replaced icemaker as well as removed clogged in refrigerator drain line ; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540K AUGER , and 1 DA97-13718C ICE MAKER , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Papillion, NE 68046
Jacob
Job Details: 08/19/2024
Customer states unit is leaking water. Cleared drain line.
We serviced a
BOSCH DISHWASHER
Model SHPM78Z54N/01
Near Springfield, NE 68059
Ali
Job Details: 08/19/2024
During inspection unit would not drain any water out. Vacuumed all of the water and checked behind the drain filter screen and confirmed there was nothing blocking the impeller. Upon further inspection the plug for the garbage disposal was still in place. Removed the plug and fixed the drain line. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SUB ZERO (H) REFRIGERATOR
Model IC-30RID-RH
Near West Des Moines, IA 50265
Rory
Job Details: 08/19/2024
Returned with additional parts installed door bracket as well as door trim. Also installed missing screws for kick plate.; used 2 SHIPPING ( PARTS HANDLING) from stock
We serviced a
DACOR (H) RANGE ELEC
Model DOP30T940DS/DA
Near Clive, IA 50325
Mike
Job Details: 08/19/2024
Front right burner not lighting properly and not detecting the burner being lit. Found the simmer orifice was plugged up. Cleaned orifice and tested and burner is now working properly. Showed customer how to clean it themselves. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23R6201SR/AA
Near Waukee, IA 50263
Mike
Job Details: 08/19/2024
"Ice maker is not working. Checked error codes and have an39c ice maker function error. In diagnostics the ice maker sensor is reading 136*f when the ice maker is 2*. Ice maker will not cycle untill the sensor reads 5*. Unit will need a new ice maker to repair. ; dspstn on spec-tagged invntry: 1 DA97-12540K AUGER 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
SAMSUNG RANGE GAS
Model NX60A6511SS/AA
Near Clive, IA 50325
Mike
Job Details: 08/19/2024
Unit is howling/ whining when you run any surface burner or the oven. The more burners that are running the quieter it gets. This is from the gas supply pressure being too high. There is no house regulator in the house where the gas comes in only outside at the meter. Recommend the customer call their builder and/or the gas company to have the gas pressure checked. Job complete.
We serviced a
BERTAZZONI (H) OVENS GAS
Model MAS365DFSXT
Near Des Moines, IA 50311
Mike
Job Details: 08/19/2024
"Installed new board and still not able to turn oven on. Check all safetys and all are good. Edified board is getting proper voltages, and that there is continuity min the harness to the cycle selector switches. Spoke with tech line and the temp and model selector switchs will need replaced as well. ; ordrng 1 602092 (Temp selector Switch) and 1 602092 (Mode selector switch)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF2A
Near Papillion, NE 68046
Jacob
Job Details: 08/19/2024
Customer states lights are flashing and unit is not working. Unit will need a new control panel.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near La Vista, NE 68128
Jacob
Job Details: 08/19/2024
"Customer states both ice maker are not working. Installed ice maker service kit and freezer ice maker and fill tube. ; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-15217D ICEMKR , and 1 DA97-00209Z PIPE HTR"
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model SCCP30MA-1SU
Near Des Moines, IA 50312
Anthony
Job Details: 08/19/2024
"Customer stated that unit is not producing ice. Found unit not turned on arrival. Proceeded to turn unit back on for testing. Found unit had water inside reservoir, proceeded to move unit out to inspect components. Found drain pump not actuating, will need to order parts and return.; ordrng 1 12-2503-21 (Drain Pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Omaha, NE 68107
Jacob
Job Details: 08/19/2024
Customer states unit is leaking water. Unit dishes are facing the door and causing a leak.
We serviced a
LG OVENS GAS
Model LRG3095ST/02
Near Omaha, NE 68107
Jacob
Job Details: 08/19/2024
"Customer states unit is not heating. Installed new ignitor, job completed"
We serviced a
LG REFRIGERATOR
Model LFXS26973S.ASTCNA1
Near Pleasant Hill, IA 50327
Mike
Job Details: 08/19/2024
If e error on display for ice maker fan error. Inspected and found ice maker fan has failed. Installed new freezer evaporator cover assembly (has both the evaporator fan and ice maker fan). Tested unit and ice maker fan is now functioning. Job complete.; dspstn on spec-tagged invntry: 1 AEQ72909603 ICE MKR and 1 AEQ73110219 ICE MKR
We serviced a
LG RANGE ELEC
Model LSEL6337F
Near Omaha, NE 68124
Jacob
Job Details: 08/19/2024
Customer states unit is not operating properly. Installed new switch and unit is now operating properly.
We serviced a
SAMSUNG MICROWAVE OVEN
Model MS19M8020TG/AA
Near West Des Moines, IA 50265
Anthony
Job Details: 08/19/2024
Customer stated that unit is having issues with latching mechanism. Inspected door keys and made adjustments. Verified unit is latching as designed. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB6900ACAA
Near Des Moines, IA 50321
Anthony
Job Details: 08/19/2024
Customer stated that unit auto fill is no longer working. Inspected assembly and found valve wasnt connected properly. Proceeded to reconnect connector to valve and verified valve receiving voltage and is now filling water pitcher. Job complete.
We serviced a
LG DRYER
Model DLEX5101V
Near Ankeny, IA 50021
Anthony
Job Details: 08/19/2024
"Customer stated that unit is still making noises during operations. Proceeded to disassemble to inspect rollers and components. Made adjustments to unit rollers, added insulation tape, added oil and proceeded to reassemble unit for testing. Unit operation noises appear to be normal taking in regard of unit age. Job complete. ; dspstn on spec-tagged invntry: 1 DELGKIT MAINT KIT"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 501R
Near West Des Moines, IA 50266
Mike
Job Details: 08/19/2024
Installed new cold control thermostat and new door gasket.; used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Omaha, NE 68152
Lucas
Job Details: 08/19/2024
Pulled unit out from cabinet to reach water valve. Turned off water supply and installed new valve. Installed new main pcb. Reinstalled unit and connected to HASS. Ran OQC and unit passed. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DC62-30314L VLV
We serviced a
GE CAFE OVENS ELECTRIC
Model CHS950P3M2D
Near Cumming, IA 50061
Mike
Job Details: 08/19/2024
"Unit needs new glass top.; ordrng 1 WB34X37386 (Glas top), used 1 SHIPPING (PARTS HANDLING) from stock"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 690/S
Near Omaha, NE 68164
Mike F
Job Details: 08/19/2024
Tech was assigned as a helper;
We serviced a
BOSCH WASHER
Model WFVC5400UC/19
Near Des Moines, IA 50311
Mike
Job Details: 08/19/2024
"Unit sounds like a jet engine and like its going to self destruct when in them spin cycle. Inspected the unit and the rear bearing have a lot of play in them, and would require replacing the tub assembly to repair."
We serviced a
THERMADOR (H) RANGEHOOD
Model PHE36US
Near Omaha, NE 68164
Travis
Job Details: 08/19/2024
Replaced roof mounted blower motor and capacitor
We serviced a
GE REFRIGERATOR
Model PFE28PSKBSS
Near Omaha, NE 68131
Travis
Job Details: 08/19/2024
"Customer states unit will have temp spikes in ff but freezer is cooling fine. Connected newfi. Have abnormal defrost errors. Looked at cycle data. Has history of 1 day and 9 hours. During that time ff temps has spike to 67, 70 and 66. During two of those spikes the defrost heater was on for over 40 minutes. I ran defrost heater and verified its heating. Checked which components were running during spikes. All seemed normal. Went into settings menu. Ff is set to 35 but unit is targeting 51 degrees. Put in new main pcb. Target changed to 39 degrees. Told customer to monitor. ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VB6
Near Kansas City, MO 64117
Chris
Job Details: 08/19/2024
Customer states units freezer is freezing over. Installed new defrost sensor and heater.
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S.ASTCNA0
Near Des Moines, IA 50313
Rory
Job Details: 08/19/2024
Preformed sealed system repair.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA37071511 COMPRESSOR
We serviced a
LG REFRIGERATOR
Model LFXS28968S.ASTCNA0
Near Omaha, NE 68116
Derek
Job Details: 08/19/2024
"Customer says that the machine makes loud buzzing noises intermittently. Customer has videos. Customer also states that upper ice maker is intermittently making smaller cubes than expected. Tech inspected and foubd fresh food at 38-41 and freezer at (-2)-3degrees. Upper ice bin is full and cubes are currently all the same size and shape. Tech listened to video and noise is from the compressor, but it doesn't sound like a failed compressor, rather, the noise indicates that lines may be vibrating against rear panel. Tech pulled fridge and removed rear cover. Filter drier and suction port are both touching the metal cover. Tech bent lines away from cover and moved the rubber dampeners/spacers to prevent noise from occurring in this area. Panel now attaches without the resistance of the lines pushing against it. Tech held the freezer drawer open for 4 minutes and allowed system to kick into high demand cooling. No unusual noises are heard and system is working well. Job is complete. ; dspstn on spec-tagged invntry: 1 ADL73762013 EVAP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Omaha, NE 68135
Derek
Job Details: 08/19/2024
Customer states that the dishwasher has been leaking for some time. Tefh walked into kitchen and can see that the tile floor has shifted from subfloor swelling. Tech removed toe kick and significant damage is present from leaking. Tech turned dishwasher on and allowed system to run for 60 seconds. Water immediately begins leaking from the diverter assembly. Tech cancelled cycle and forced a drain out to occur. Tech generated quote for replacement sump assembly. Provided quote to customer and customer declined. Job is complete.
We serviced a
THERMADOR (H) RANGE/COOKTOP EL
Model CIT367YGS/01
Near Omaha, NE 68164
Mark F
Job Details: 08/19/2024
Returned with parts. Installed all power boards and wires. Tested. Unit operating properly.
We serviced a
GE DISHWASHER
Model GDT580SSF5SS
Near Omaha, NE 68130
Derek
Job Details: 08/19/2024
"Arrived and nanny let technician inside home. Tech removed failed water assembly and installed new one in place. Newfi diagnostic tool immediately recognizes that the interior temperature of the dishwasher has gone from 189 degrees (incorrect) down to a more appropriate 73 degrees. Tech ran heater diagnostic test and confirmed that the water temperature is successfully boosted by 8 degrees during 5 minute test. Placed pod in the dispenser and allowed second test to occur. Pod is released, dissolved, water temperature increases past 100 degrees, and all further operations continue without any issues developing. Job is complete. ; pckd up 1 WD21X10519 (Flood asm)"
We serviced a
TRUE (H) REFRIGERATOR
Model TR-36RBF-L-SG-A
Near Omaha, NE 68022
Derek
Job Details: 08/19/2024
"Arrived and began disassembly. Shut breaker off in the basement and removed pcb with software v.34. Installed updated pcb with software v.40 and turned power back on. Fridge powers on and begins cooling down. Tech adjusted settings to match customers previous selections and tech turned the fridge light to being on continuously, as previously fridge was set that way. Monitored for a few moments and found all operations to be proper. Job is complete."
We serviced a
BOSCH RANGE GAS
Model HGS7282UC/06
Near Omaha, NE 68164
Shannon
Job Details: 08/19/2024
Imsoext unit has weak bake igniter broil igniter is fine gave est to replace bake igniter customer ok install new bake 350 test ok
We serviced a
LG REFRIGERATOR
Model LRMDS3006D/02
Near Blair, NE 68008
Shannon
Job Details: 08/19/2024
Adjust feet out for better stability test ok
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Omaha, NE 68164
Shannon
Job Details: 08/19/2024
Inspect unit brake is squeaking replaced 3 pad assy and lubricate as instructions say to do
We serviced a
GE MICROWAVE OVEN
Model EMO3000CBB01
Near Omaha, NE 68154
Shannon
Job Details: 08/19/2024
Ran unit with water and frozen corn inside customer could not duplicate noise told her when happens to press turn table button to see if noise goes away so can tell if is turn table motor or cooling fan motor
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Lenexa, KS 66220
Austin R
Job Details: 08/19/2024
Customer states that unit isn't dispensing ice. ; dspstn on spec-tagged invntry: 1 243297613 ICE MAKER
We serviced a
GE DISHWASHER
Model GDWF100R10BB
Near Omaha, NE 68116
Shannon
Job Details: 08/19/2024
Inspect unit has failed switch assy replaced with new test ok
We serviced a
LG REFRIGERATOR
Model LRMDS3006S.ASTCNA2
Near Ankeny, IA 50023
Rory
Job Details: 08/19/2024
Fully seated connections on compressor and control board
We serviced a
GE MONOGRAM (H) REFRIGERATOR
Model ZISB480DMA
Near Omaha, NE 68164
Mike F
Job Details: 08/19/2024
Return with parts. Solenoid wire was broken. Need to reorder and return.; ordrng 1 WR62X10055 (Solenoid)