Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Omaha, NE 68104

Lucas

Job Details: 04/21/2025

"Disassembled dishwasher door fans installed new UI switch assembly. Reassembled and tested. All buttons test good, unit is now operating properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Clive, IA 50325

Rory

Job Details: 04/21/2025

Technician defrosted refrigerator evaporator

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Lenexa, KS 66219

Chris

Job Details: 04/21/2025

Customer states unit is not cooling. Unit needs new condenser fan.; ordrng 1 DA97-15765C (Condenser fan (kc))

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8600QLAA

Near West Des Moines, IA 50265

Mike

Job Details: 04/21/2025

Unit not cooling. Tapped system and both high and low side were in vacuum. Pressurized system with nitrogen and found unit leaking from the cabinet. Called techline to document and they deemed the unit unrepairable.; dspstn on spec-tagged invntry: 1 LOKPRESS ELECTRIC LOKPRESS TOOL

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Kansas City, KS 66109

Austin R

Job Details: 04/21/2025

"Customer states that icemaker is building ice and wont dispense or make any. Unit will need icemaker update. Rtv, icemaker, and updated auger with heater tube. ; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA94-02663A PCB , 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , and 1 DD81-04511A RTV"

We serviced a

SAMSUNG REFRIGERATOR

Model RF26J7500SR/AA

Near Omaha, NE 68134

Jacob

Job Details: 04/21/2025

Customer states unit is not cooling. Removed ice build up and fan is working properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5561SR/AA

Near Overland Park, KS 66221

Chris

Job Details: 04/21/2025

Customer states unit is not dispensing ice correctly. Unit needs new ice maker and auger.; ordrng 1 DA97-21215D (Auger assembly (kc)) and 1 DA97-21968A (Ice maker (kc))

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Papillion, NE 68046

Koby

Job Details: 04/21/2025

Return with parts. Disassembled the unit and removed the old ice maker assembly and wire harness. Installed the new ones and reassembled the unit. The new icemaker cycled and filled with water. Unit functions properly. Job complete.

We serviced a

LG REFRIGERATOR

Model LMXS30776S

Near Chicago Precinct, NE 68022

Mike F

Job Details: 04/21/2025

Unit is ERF error. Unit will need evaporator cover with fan. ; schdld next appmnt for 4/22 TUE !

We serviced a

LG REFRIGERATOR

Model LMXS30776S

Near Chicago Precinct, NE 68022

Travis

Job Details: 04/21/2025

Tech was assigned as a helper;

We serviced a

SAMSUNG REFRIGERATOR

Model RS28A500ASR

Near Omaha, NE 68107

Jacob

Job Details: 04/21/2025

Customer states unit is now cooling properly. Installed new freezer Evap cover assembly.

We serviced a

BOSCH DISHWASHER

Model SHP65CM5N/25

Near Lincoln, NE 68516

Derek F

Job Details: 04/21/2025

"Upon inspection the dishwasher was not responding at the user interface. I first checked for power and did have 120V at the terminal. I then flipped the breaker and did briefly get lights at the ui but it did not respond to the buttons and lost power again. I will return with a new user interface, facia, sub PCB and main PCB to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 11051294 (UI board) and 1 10033405 (Module, programed) and 1 20004359 (Fascia) and 1 12041553 (Cover) and 1 10028464 (Main control)"

We serviced a

LG REFRIGERATOR

Model LFXS30796S/00

Near Omaha, NE 68154

Mike F

Job Details: 04/21/2025

"Customer states ice maker is leaking into ice bin. Found damaged ice mold causing leaking. Quoted for repair. ; ordrng 1 AEQ73130004 (Ice maker), dspstn on spec-tagged invntry: 1 AJU72992603 INLET VALVE"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2778UF6

Near Omaha, NE 68134

Jacob

Job Details: 04/21/2025

Customer states unit is not dispensing ice. Found loose connector.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Omaha, NE 68118

Travis

Job Details: 04/21/2025

Ice build up hitting fan again. Formation is in form of air leak at top of cover. Steamed ice. Added rtv to top of evap cover.

We serviced a

GE REFRIGERATOR

Model GSS25GSHJCSS

Near Leavenworth, KS 66048

Eric

Job Details: 04/21/2025

Customer states suspender paddle broken quoted repair replaced paddle now working as intended

We serviced a

SAMSUNG RANGE ELEC

Model NE58F9710WS/AA

Near Omaha, NE 68152

Travis

Job Details: 04/21/2025

Customer states they used self clean and now oven is dead and door is locked but cooktop works. Found thermal cutoff tripped. Manually reset it. Display came back on and door unlocked. Set to bake cycle and measured voltage to elements to verify power cycles on and off to rule out stuck relay. Unit is now operating properly.

We serviced a

BERTAZZONI (H) OVENS ELECTRIC

Model HERT366DFSNET

Near Council Bluffs, IA 51503

Mark F

Job Details: 04/21/2025

Returned with part. Installed selector knob. Programmed new knob to PCB. Set unit to 200. Unit reached temp and maintained through the entirety of installing cooktop. Unit operating properly.

We serviced a

GE DISHWASHER

Model GDF520PSJ0SS

Near Omaha, NE 68022

Shannon

Job Details: 04/21/2025

Flood sensor error said 189 temp when not in use gave est to replace sensor and updated software customer ok performed work test ok

We serviced a

SAMSUNG WASHER

Model WA55CG7100AVUS

Near Omaha, NE 68022

Shannon

Job Details: 04/21/2025

Inspect unit drain is slow ran hass passed sent report test ok

We serviced a

SAMSUNG DISHWASHER

Model DW80CG5451MTAA

Near Bennington, NE 68007

Shannon

Job Details: 04/21/2025

Called customer he was making sure metal door strike is brought dd66-0133a that broke off the tub the male part ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Leawood, KS 66206

Austin R

Job Details: 04/21/2025

"Customer states that units still leaking, found that unit will need a door seal and water inlet valve. ; ordrng 1 W11025970 (Water inlet valve(kc)) and 1 W11163967 (Seal(kc))"

We serviced a

LG REFRIGERATOR

Model LRFOC2606S.ASTCNA0

Near Kansas City, MO 64139

Chance

Job Details: 04/21/2025

Customer states unit stopped cooling efficiently and had ff error code. Inspected units evap cover and found fans humming and not functioning. Replaced evap cover fan assembly and tested unit. Unit is functioning properly with no issues. Job complete.

We serviced a

GE REFRIGERATOR

Model PFCF1RKZAWW

Near Omaha, NE 68130

Derek

Job Details: 04/21/2025

Removed failed main pcb assembly and installed new control. Plugged fridge back into garage outlet and compressor immediately turns on. Tech opened doors and verified that the fan and lights are no longer surging. Allowed unit to run for 1hr while working on the washer and dryer and found freezer has come down to 6 degrees and fresh food was down between 51-54. Job is complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF32CG5400MTAA

Near Bondurant, IA 50035

Brian

Job Details: 04/21/2025

Return with parts. Upon arrival refrigerator was operating as designed. Temperatures were perfect in the fridge and freezer section. Ran diagnostics and tested evap fan and temp sensor. Both components were in spec. Job complete.

We serviced a

ASKO (H) DISHWASHER

Model DBI663

Near Overland Park, KS 66213

Chris

Job Details: 04/21/2025

Customer states unit continuously fills with water. Unit needs new water inlet valve.; ordrng 1 611906 (Water inlet (kc))

We serviced a

SAMSUNG WASHER

Model WA52DG5500AWUS

Near Omaha, NE 68132

Cole

Job Details: 04/21/2025

Customer states unit still getting 4C error code. Will need to contact landlord.

We serviced a

THERMADOR (H) OVENS ELECTRIC

Model SEC301BS

Near Omaha, NE 68154

Mike F

Job Details: 04/21/2025

Customer states replaced panel and now getting e24 error. Found damage to ribbon cables. Quoted for new touch pad. Customer approved. ; ordrng 1 00427198 (Control) and 1 00671726 (Display) and 1 00473870 (Glass)

We serviced a

LG WASHER

Model WM3470HVA

Near Omaha, NE 68112

Lucas

Job Details: 04/21/2025

Customer states washer makes a hammering noise at start of cycle. Ran test mode and cold valve assembly is creating loud hammering noise. Unit will need a new cold inlet valve installed. ; dspstn on spec-tagged invntry: 1 5220FR2075L VALVE

We serviced a

SAMSUNG REFRIGERATOR

Model RM80F23VMR

Near Kansas City, KS 66111

Austin R

Job Details: 04/21/2025

Unit needed recall prevention units good to go realigned drain cap to proper positioning.

We serviced a

SAMSUNG REFRIGERATOR

Model RM80F23VMRAA

Near Kansas City, KS 66111

Austin R

Job Details: 04/21/2025

Unit needed recall prevention units good to go installed new drain caps.

We serviced a

SAMSUNG REFRIGERATOR

Model RM80F23VMRAA

Near Kansas City, KS 66111

Austin R

Job Details: 04/21/2025

Unit needed recall prevention units good to go changed out drain cap and straightened it out.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF7365SDAM13

Near Lincoln, NE 68502

Derek F

Job Details: 04/21/2025

"I arrived today with the part to complete the repair. I first disconnected power and gained access to the fan. I replaced the fan and reconnected the harness and sensors. I then replaced the damper as well. Finally, I reconnected power and tested both parts. There is good airflow from the fan and the refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Omaha, NE 68124

Cole

Job Details: 04/21/2025

Customer states unit not heating. Installed new heating element.; used 1 WP35001247 (Heating element) from stock

We serviced a

VIKING (H) REFRIGERATOR

Model FFI7300WL21

Near Adel, IA 50003

Rory

Job Details: 04/21/2025

Ordering parts for return visit; ordrng 4 061295-000 (Door trim)s

We serviced a

VIKING (H) REFRIGERATOR

Model FFI7300WL21

Near Adel, IA 50003

Job Details: 04/21/2025

Tech was assigned as a helper;

We serviced a

LG REFRIGERATOR

Model LFDS22520S.ASTCNA0

Near Lincoln, NE 68507

Bryce

Job Details: 04/21/2025

customer states unit is not cooling upon inspection verified complaint went ahead and tapped in the system. Noticed pressures were equalize as well as the three blink on the control board indicating the compressor is shot. Went ahead and replace the compressor and filter dryer vacuum unit down to 838 ?m filled unit with 1 .69 ounces of R 600 a running pressures after about 55 minutes were down to point -2 and 48 on the high side please allow unit 24 to 48 hours to reach optimal temperature and potentially 72 hours for ice job complete

We serviced a

GE WASHER

Model GFW850SSN0WW

Near Des Moines, IA 50321

Brian

Job Details: 04/21/2025

Return with parts. Replaced old moldy door boot gasket with new. Tested for functionality. No leaks detected. Job complete.

We serviced a

WOLF (H) RANGEHOOD

Model DD36

Near Lenexa, KS 66220

Eric

Job Details: 04/21/2025

Replaced switches tested unit no change unit still not sending voltage to motor. Motor has continuity bad relay on board ordered board and rescheduled ; ordrng 1 824327 (Board)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Omaha, NE 68114

Lucas

Job Details: 04/21/2025

Customer states washer is leaking from bottom of unit. Ran unit and checked for leaks. When unit drained drain line began backing up. Informed customer they will need a plumber. Unit is operating properly.

We serviced a

KITCHENAID DISHWASHER

Model KDPE23GPS0

Near Omaha, NE 68154

Shannon

Job Details: 04/21/2025

Pump leaking gave est to replace customer ok install new test ok floor is uneven

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Runnells, IA 50237

Darrin

Job Details: 04/21/2025

Customer states that unit will not start and the user interface will just freeze up.

We serviced a

MIELE (H) COFFEE MAKER (H)

Model CVA7845

Near Polk City, IA 50226

Mike

Job Details: 04/21/2025

Was given wrong brew drive part number by Miele will need to reorder and return.; ordrng 1 12776010 (Brew drive)

We serviced a

SAMSUNG RANGE ELEC

Model NE63T8911SG/AA

Near De Soto, IA 50069

Rory

Job Details: 04/21/2025

Returned with parts installed new induction main board. Unit now operating properly job complete

We serviced a

KENMORE REFRIGERATOR

Model 795.70323.311

Near Ankeny, IA 50023

Rory

Job Details: 04/21/2025

Technician recommended sealed system repair

We serviced a

JENNAIR (H) DISHWASHER

Model JDB8200AWP0

Near Omaha, NE 68130

Mike F

Job Details: 04/21/2025

"Customer states squeaking noise during cycle. Started unit, fill valve is whistling. Diverter is noisy while moving. Quoted for fill valve. Customer approved. Replaced valve and tested. Unit is operating as it should. ; pckd up 1 WPW10327249 (Valve)"

We serviced a

THERMADOR (H) DISHWASHER

Model DWHD650WFP/13

Near Gretna, NE 68028

Koby

Job Details: 04/21/2025

Customer states that unit has an E15 code. E15 is a water leak error. Pulled unit out with floor protection and found a significant amount of water in the base of the unit. Cleaned up water and ran test cycle. Found that unit is leaking from the inlet valve. Recommend replacement of valve. ; ordrng 1 10023852 (WATER INLET VALVE)

We serviced a

THERMADOR (H) RANGE GAS

Model PRD48WDSGU/02

Near Gretna, NE 68028

Koby

Job Details: 04/21/2025

"Customer states that unit does not function properly, intermittently goes into a boot loop and gives an error. Entered service mode and found 3 different errors stored in the unit. E0510, E0211, and E0610 are stored in the unit. Manufacturer technical support recommends replacement of the steam module and knob board. ; ordrng 1 12028888 (STEAM MODULE) and 1 10005470 (KNOB BOARD)"

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA0

Near Shawnee, KS 66217

Chris

Job Details: 04/21/2025

Customer states power cord was damaged during installation. Unit needs new power cord.

We serviced a

MIELE (H) REFRIGERATOR

Model KF1903

Near Des Moines, IA 50312

Mike

Job Details: 04/21/2025

"Unit is 46-48* inspected evaporator and there is only frost on the suction line. Unit has a refrigerant leak of the refrigerator evaporator. Will need to replace evaporator, and filter drier. ; ordrng 1 WPW10143759 (FILTER DRIER) and 1 7159412 (Evaporator fast shipping)"

We serviced a

U-LINE (H) ICEMAKERS U/C(H)

Model U-CLR1215S-00B

Near Waterloo, NE 68069

Derek

Job Details: 04/21/2025

"Customer wants ice machine cleaned before spring/summer time when he opens the pool. Emptied water reservior, started clean cycle, and used the last remaining cleaner that the customer has on hand. Manually emptied the bin out and used nylon brush and microfiber towel to wipe interior surfaces to remove scale and debris. Tech watched until cleaning cycle has ended and production cycle has started. Job is complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Omaha, NE 68104

Mike F

Job Details: 04/21/2025

"Customer states unit not spinning clothing out fully. Suspension is ok. Checked error codes. F7e1 tachometer missing signal. Checked for broken wires, found no broken wires. Ran unit through automatic cycle. No error code given, unit passed automatic testing. Removed tachometer, no damage to tachometer. No damage to wires. Added load to washer, unit would lock add water and then pause. No error codes given. Power cycled unit, unit would progress but tub is going out of balance. Quoted for gear case and control. Customer declined."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25FGBL02

Near Omaha, NE 68127

Darrin

Job Details: 04/21/2025

Customer states that the fridge is making a noise. Possibly sounds like a fan. Would like to order both the fridge fan and condenser fan before we go out. Customer also needs to make an appointment for a garbage disposal

We serviced a

WHIRLPOOL DRYER

Model WED9371YW0

Near Omaha, NE 68164

Travis

Job Details: 04/21/2025

Customer states unit got really hot and started smoking. Ran unit on air dry and removed lower panel. Found element glowing red. Had 0 vac across element terminals. Removed element wire. Measured resistance to ground on element. Element always has one leg of power to it. With element grounded it will heat continuously. Will need new element. No repair at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Omaha, NE 68137

Kelvin

Job Details: 04/21/2025

"Customer states unit is leaking water in fz section, freezes on floor of fz section. Inspected unit, confirmed issue. Found drain for evap is clogged. Used steamer to remove ice buildup, clog from drain. Verified with customer unit is not leaking and is operating properly. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF3

Near Waukee, IA 50263

Rory

Job Details: 04/21/2025

Technician recommended replacement of evaporator

We serviced a

LG DISHWASHER

Model MEZ64589015

Near Kansas City, MO 64134

Chance

Job Details: 04/21/2025

"Customer states unit will not power on and was having issues draining before power issue. Inspected unit and found drain line kinked at disposal and no high loop installed. Unit is receiving power to main PCB via voltage reading and red indicator light on unit, but unit does not power on. Unit will need new main PCB. No model serial tag present on unit. Seems to have been removed. Will need model and serial to find proper main PCB for unit. Once we get that information we will be able to quote properly. The issue caused here is not user operation and is not caused by ,a treatment of unit. It is simply an electrical error that caused failure of main PCB. Job complete."

We serviced a

LG WASHER

Model WM3670HWA

Near Omaha, NE 68135

Derek

Job Details: 04/21/2025

"Entered diagnostic test cycle and can hear the audible noise of the failed drain pump. Ran washer to full speed spin and confirmed that no bearing noise is present. Gave customers a quote to install a new oem drain pump and the customers approved. Tech disassembled washer, installed the new pump, and reassembled for testing. After 20 minutes of run time and several fill and drains, tech finds no additional issues. Job is complete."

We serviced a

KITCHENAID OVENS ELECTRIC

Model KDSS907SSS05

Near Winterset, IA 50273

Job Details: 04/21/2025

Replaced hidden bake element

We serviced a

GE DISHWASHER

Model GDF610TSJ5FF

Near Chicago Precinct, NE 68022

Shannon

Job Details: 04/21/2025

Plugged in nufi test ok add options will make timer greater unit working as should will not say 0 when I cancel this is normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Omaha, NE 68107

Cole

Job Details: 04/21/2025

Customer states unit not making nice. Installed new icemaker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Papillion, NE 68046

Kelvin

Job Details: 04/21/2025

"Returned with parts. Removed original main board, installed new. Verified with customer unit is not leaking and operating properly. Job complete."

We serviced a

KENMORE FREEZER

Model KLFC019MWD0

Near Omaha, NE 68105

Jacob

Job Details: 04/21/2025

Customer states unit is now cooling properly. Unit will need a sealed system repair.

We serviced a

GE ICEMAKERS U/C(H)

Model XPIO13SCDSS

Near Papillion, NE 68133

Jacob

Job Details: 04/21/2025

Customer states unit unit is a making a loud noise. Customer is going to submit to warranty.

We serviced a

THERMADOR (H) DISHWASHER

Model DWHD770CPR/01

Near Omaha, NE 68154

Mike F

Job Details: 04/21/2025

"Return with parts. Installed zeolite and control. Ran unit, no leaks found unit is heating."

We serviced a

THERMADOR (H) FREEZER

Model T30IF905SP/21

Near Omaha, NE 68154

Mike F

Job Details: 04/21/2025

"Return with parts. Installed control, opener and ice maker. Ran unit through diagnostic test, all test past."

We serviced a

WHIRLPOOL OVENS ELECTRIC

Model WFE714HLAS0

Near Bellevue, NE 68123

Kelvin

Job Details: 04/21/2025

"Customer states unit is not baking, broil. Screen says feature unavailable. Powercycled unit, bake and broil work. Verified with customer unit is operating properly. Job complete."

We serviced a

LG DRYER

Model DLEX4000w

Near Bondurant, IA 50035

Brian

Job Details: 04/21/2025

Customer states unit does not heat appropriately. Found high limit switch open. Replaced heating assembly. Unit operates as designed. Job complete. ; dspstn on spec-tagged invntry: 1 5301EL1001S ELEM-DRY 5301EL1001H

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5021SR/AA

Near Bellevue, NE 68005

Cole

Job Details: 04/21/2025

Customer states water pitcher only fills half way. Will need new inner case assembly.; ordrng 1 DA97-17399D (Inner case)

We serviced a

SAMSUNG REFRIGERATOR

Model RF32CG5900SRAA

Near Des Moines, IA 50316

Mike

Job Details: 04/21/2025

Found that the new water filter case assembly that we installed had the water outputs reversed for the freezer icemakers so they were filling the wrong one which caused the left icemaker to jam up and fill the bucket with water and freeze. I swapped the outputs around and now ice makers are filling correctly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS03

Near Leawood, KS 66206

Darrin

Job Details: 04/21/2025

Customer states that she is getting ice clumping together. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQA12

Near Omaha, NE 68132

Lucas

Job Details: 04/21/2025

"Customer states washer is displaying F20 error code nearly every wash. Started off intermittent, has gotten worse. F20 is a fill error. Tested valves, they are filling slow and tripping error. Unit will need all new inlet valve installed. ; dspstn on spec-tagged invntry: 1 WP8540751 VALVE,WATER INLET"

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070US/AA

Near Omaha, NE 68142

Shannon

Job Details: 04/21/2025

Inspect unit out of opening when arrived replace wire harness test ok left out of opening

We serviced a

THERMADOR (H) REFRIGERATOR

Model T24IF70NSP/21

Near Council Bluffs, IA 51503

Mark F

Job Details: 04/21/2025

"Customer states unit makes loud noise and doesnt cool well. 25* when arrived. Removed top evap cover. Significant ice form per around drain and on defrost pan. Steamed out ice, found failed heater.; ordrng 1 11021618 (Heater) and 1 00676784 (Fan) and 1 11041652 (Op mod)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAEWW/AA

Near Omaha, NE 68124

Jacob

Job Details: 04/21/2025

Customer states unit is not cooling properly unit will need a new Evap cover assembly. ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV

We serviced a

SHARP MICROWAVE OVEN

Model SMD2470AS YD

Near Lenexa, KS 66219

Chris

Job Details: 04/21/2025

Customer states unit door will not open or close. Unit needs new display module and switch board.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5101SG/AA

Near Shawnee, KS 66218

Chris

Job Details: 04/21/2025

Customer states unit is not cooling properly in the fresh food section. Unit needs new freezer evap.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Lincoln, NE 68516

Derek F

Job Details: 04/21/2025

Upon inspection the refrigerators user interface wouldnt allow cubed ice. I removed the UI and took it apart to inspect the connections. I didnt find any corrosion near the cube button and reassembled the UI. The button still wouldnt function. A new UI will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 5304527031 (User interface)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Bellevue, NE 68123

Cole

Job Details: 04/21/2025

Customer states unit not heating. Installed new TCO.

We serviced a

HESTAN DISHWASHER

Model KDW24-OV

Near Shawnee, KS 66216

Austin R

Job Details: 04/21/2025

"Customer states that unit wont latch or drain, found that unit would need a new door latch and also that drain pump was broken, replaced both and tested unit. Units tested good."

We serviced a

LG REFRIGERATOR

Model LRMXS2806S.ASTCNA1

Near Kansas City, MO 64152

Eric

Job Details: 04/21/2025

Replaced door gasket unit now good to go

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Lincoln, NE 68516

Ali

Job Details: 04/21/2025

During inspection unit would power on but wouldnt start a cycle. Gained access to the belt and noticed it was broken. Upon further inspection there was zipper pulls stuck between the drum and glides. Installed a belt and reassembled the unit. Ran timed dry high heat and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AD

Near Spring Hill, KS 66083

Eric

Job Details: 04/21/2025

Replaced broken trim piece on shelf unit now good to go

We serviced a

LG DISHWASHER

Model LDTH7972S

Near Lincoln, NE 68507

Derek F

Job Details: 04/21/2025

Upon inspection the dishwashers middle rack would move in and out. Customer had found bearings from one of the rails in the unit. I replaced both middle rails and made sure the rack slides freely. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

AMANA WASHER

Model 110.22332510

Near West Des Moines, IA 50265

Job Details: 04/21/2025

Recommend replacing mode shift actuator

We serviced a

FRIGIDAIRE RANGE GAS

Model GCRG3060BFA

Near Papillion, NE 68046

Kelvin

Job Details: 04/21/2025

"Customer states unit has blinking door lock light, will not bake/broil - no oven features work. Inspected unit, confirmed issue. Poweredcycled unit, unit is now operating properly. Will call back if any more issues arrive. Covered by manufacturer, job complete."

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Omaha, NE 68124

Jacob

Job Details: 04/21/2025

Customer states unit is not heating. Wire is burnt and heater is damaged.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DTCX9

Near Leawood, KS 66211

Chance

Job Details: 04/21/2025

"Customer states unit has F24 error code and isnt mounts right. Rotor was not secured in place. Showed customer how to seat rotor properly. Power cycled unit. Tested unit, unit is functioning properly. Remounted unit for customer. Job complete."

We serviced a

THERMADOR (H) FREEZER

Model T18ID80NRP/04

Near Honey Creek, IA 51542

Lucas

Job Details: 04/21/2025

Customer states after power surge unit wouldnt cool anymore. Inverter not sending power to compressor. Inverter not available separate from compressor. Unit will need a new compressor and sealed system repair. ; ordrng 1 00146122 (Compressor/inverter) and 1 WPW10143759 (Drier)

We serviced a

GE RANGE GAS

Model JGS750EEF5ES

Near Omaha, NE 68118

Travis

Job Details: 04/21/2025

Customer states front left burner wont shut off. Found valve will not close and needs replaced. Will order. ; ordrng 1 WB21X20612 (Valve)

We serviced a

LG DISHWASHER

Model LDPS6762D

Near Seward, NE 68434

Bryce

Job Details: 04/21/2025

Customer states unit is having a 0H error code went ahead and cleaned out spray arms will be ordering bottom spray arm as it is making noise each time it goes around when part comes in contact customer to schedule ; ordrng 1 AGB74614104 (Spray arm)

We serviced a

GE CAFE REFRIGERATOR

Model CYE22TP2MES1

Near Omaha, NE 68132

Kelvin

Job Details: 04/21/2025

"Customer states unit is not at proper temp in fz, ff a little high. Inspected unit, confirmed issue. Fz at 22, ff at 42. Pressures at 10 and 77. Tech determined system is low on refrrisger. Added 2oz to get to proper temps and pressures. Give unit 24 hours to cool. Job complete."

We serviced a

SUB ZERO (H) REFRIGERATOR

Model 695/S

Near Council Bluffs, IA 51503

Travis

Job Details: 04/19/2025

"Customer states fresh food section is not cooling but freezer is. Temps are 68 and 3. Compressor and fans are running for fresh food section. Connected probes. Pressures are 8 and 93. Shut unit down and pressure equalized at 63 psi. Turned back on and accessed evaporator. Pushed switches down and lights staying on. Wiggled it a few times and started working. Evaporator beginning to cool all the way through. After about 5 minutes. Fridge compressor and evap motor shut down. Accessed board. It is about 150 degrees. Loosened light bulbs so they are off. Cooled board down and cycled power to unit. Fresh food compressor and fans running upon started. Put evap cover back on and closed door. Unit got down to 44 and still cooling. Suspect heat from lights causing issue. Will order switch and board. Told customer if unit cools for the next few days without issue will just need switch. ; ordrng 1 7014646 (Light switch) and 1 4204280 (Board), dspstn on spec-tagged invntry: 1 4204420 EVAP KIT 611/632/690 1 7006959 COMPRESSOR ASSY, EMU , 1 7006964 DRIER - SUBZ , and 1 7014670 HEAT EXCH 532 590 632 680"

We serviced a

LG DRYER

Model n/a

Near Bennington, NE 68007

Shannon

Job Details: 04/19/2025

Rear drum rollers failed replace both rear test ok ; pckd up 2 DC97-16782A (Drum roller)s

We serviced a

GE MICROWAVE OVEN

Model PSA1201RSS01

Near Council Bluffs, IA 51501

Travis

Job Details: 04/19/2025

"Customer states unit is not heating and turntable is not operating. Found door switches have failed and need replaced. Installed new. Unit is now operating properly. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT , used 3 28QBP0495 (SWITCH 3/16 SPDT) from stock"

We serviced a

JENNAIR (H) OVENS ELECTRIC

Model W156W

Near Omaha, NE 68114

Shannon

Job Details: 04/19/2025

Sending in erc clock for rebuild wont power up has 120 volts to clock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Omaha, NE 68124

Shannon

Job Details: 04/19/2025

Pump failed gave est to repair customer ok discount given replace sumo ran thru diag to clear error and turn heater back on ; pckd up 1 W11025157 (Pump)

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Plattsmouth, NE 68048

Travis

Job Details: 04/19/2025

Repaired broken wire to heater. While reassembling scratched the lid. Went and got touch up paint and corrected.

We serviced a

LG REFRIGERATOR

Model LMXS28626S

Near Papillion, NE 68046

Jacob

Job Details: 04/18/2025

Customer states the bottom drawer is not closing properly. Cleaned the rails and adjusted the door. Unit is now clos8jg properly.

We serviced a

LG DRYER

Model WORN TAG

Near Omaha, NE 68116

Shannon

Job Details: 04/18/2025

"Right rear drum roller failed gave est discount ok to get going repair unit test ok good customer discount given ; dspstn on spec-tagged invntry: 1 4400EL2001F BELT and 1 4581EL2002L ROLLER 4_PK , pckd up 1 DC97-16782A (Roller)"