We serviced a
MAYTAG DRYER
Model MED7000AW0
Near Bellevue, NE 68147
Kyle
Job Details:
06/27/2024
Customer states unit would not heat or tumble. Inspected unit f1 code is stored unit needs main control #WPW10542001 will need to auth with hbw and schedule return visit ; saved tckt
We serviced a
LG DRYER
Model DLG7301WE
Near Omaha, NE 68105
Kyle
Job Details:
06/27/2024
Customer states unit will not heat. Inspected unit igniter works burner does not light found gas valves do not get voltage. Unit needs main pcb ordered part will need to schedule return visit; ordrng 1 EBR31002612 (CONTROL BOARD - MAIN ELECTRONIC PCB)
We serviced a
BLUESTAR RANGE/COOKTOP GS
Model BSP36
Near Adel, IA 50003
Anthony
Job Details:
06/27/2024
"Customer stated that unit is still having issues with oven control. Stated that setting desired temperature the unit will still be off by 25-50 degrees during cut in cut out. Made adjustments to heating probe, moved probe up few inches and secured down tighter to mount. Issues are still present, unit is underperforming and I will need to contact tech line when they are open to receiving calls and follow up with customer regarding next steps. ; schdld next appmnt for 6/28 FRI !"
We serviced a
GE DISHWASHER
Model GTD605PSMOSS
Near Waukee, IA 50263
Anthony
Job Details:
06/27/2024
Customer stated that unit no longer will power on. Inspected wires at dishwasher and found wire nuts exposing wire potentially touching each other or terminal housing. Tighten wire nuts and reset breaker. Tested unit to verify unit is operational. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Urbandale, IA 50322
Anthony
Job Details:
06/27/2024
"Customer still having issues with ice maker, found ice maker is intermittently working. Will need to order replacement ice maker and return to service repair.; ordrng 1 W10746960 (Ice Maker), dspstn on spec-tagged invntry: 1 WPW10341329 VLV , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFCS22520S.ASTCNA0
Near Des Moines, IA 50317
Mike
Job Details:
06/27/2024
"Unit pulled out when arrived. Unit completely warmed up. Compressor will not run. 3 blink error on the board for open winding on the compressor. Unit has a failed compressor, and will,need compressor, and filter drier replaced to repair. Tapped into system and got equalized pressure of 15psi confirming just a failed compressor. I reclaimed full charged worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 200 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 15 minutes and achieved a 769 micron vacuum. After removing vacuum, pump the vacuum settled out at 1488 microns. Vacuum holding steady. I then recharged system with 48g r600a a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA37071511 COMPRESSOR"
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Omaha, NE 68022
Travis
Job Details:
06/27/2024
Customer states unit is giving door message again. Connected newfi. Door switch is showing open when door is closed. Put new door lock assembly in. No change. Removed top to access board. Checked harness. Has continuity from switch to board. Tried hard resetting unit. Still no change. Unit will need main pcb. Installed new. Set personality. Tested with newfi. Unit is now operating properly. ; pckd up 1 Wh22x36637 (Board)
We serviced a
LG REFRIGERATOR
Model LSXS26386S
Near Ankeny, IA 50021
Dillon
Job Details:
06/27/2024
"Found that the main board is not allowing the compressor to turn on. Will need to return with parts. ; ordrng 1 EBR78931603 (Main board dsm), dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Altoona, IA 50009
Dillon
Job Details:
06/27/2024
"Found out the holder for the belt on the motor stripped off, which also stripped the threads on the motor. Will need to replace motor to fix the issue, job denied. Job completed.; dspstn on spec-tagged invntry: 1 4392067 REPAIR-DYR"
We serviced a
SUB ZERO REFRIGERATOR
Model IT36CIID-RH
Near Des Moines, IA 50312
Dillon
Job Details:
06/27/2024
Found that the thermisters are allowing the fridge to run too cold. Will need to return with parts.; ordrng 2 4204740 (Thermister dsm)s
We serviced a
FRIGIDAIRE DISHWASHER
Model HHTW41205W2
Near Papillion, NE 68046
Lucas
Job Details:
06/27/2024
Customer states washer will not drain. Sounds like pump is running but not draining water. Vacuumed remaining water out of tub and tilted unit back to access drain pump. Removed pump to check for blockage. No blockage in drain hose or impeller. Unit will need a new drain pump. ; ordrng 1 5304511363 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Kansas City, MO 64157
Austin R
Job Details:
06/27/2024
Customer states that unit will shut off 3 seconds after pressing start confirmed customer complaint. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR-DYR
We serviced a
LG REFRIGERATOR
Model LRDCS2603S.ASTCNA0
Near Council Bluffs, IA 51503
Kyle
Job Details:
06/27/2024
Customer states unit is not cooling. Inspected unit compressor is not running and has 3 flash error on inverter. Unit has bad compressor. Replaced compressor and filter drier. Pressurized system to 150 psi and verified no leaks. Vacuumed system down to 800 microns. Recharged system with 57g r600a. Unit tests ok will need to allow 24 hours to cool. Job complete; dspstn on spec-tagged invntry: 1 ADL76521401 EVAP
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NSI6DG9100MTAA
Near Springfield, NE 68059
Koby
Job Details:
06/27/2024
"Customer states unit is getting C-F0 error. Pulled unit out with floor protection and disassembled unit. All connections at main control board are good. Wire harness tests good and all connections at sub control boards are good. Replaced pcbs and plugged unit back in. Ran test cycle, unit functions properly. Job complete."
We serviced a
LG REFRIGERATOR
Model LRFS28XBS.ASTCNA1
Near Altoona, IA 50009
Alex
Job Details:
06/27/2024
Customer compliant is that unit is making noise. Customer had video of noise. Replaced evap cover. Tested fan and no noise heard. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Des Moines, IA 50322
Anthony
Job Details:
06/27/2024
Customer stated that freezer compartment appears to be too warm. Took temperatures of unit and evaporator. Inspected sealed system components. Inspected fans inside unit. Found evaporator only had frost on first row and bottom row was sitting between 30-35 degrees. Connected HASS to unit to perform tests and found unit will need sealed system service to resolve issues.; ordrng 1 NF54M5151ARTT3 (Compressor) and 1 DA96-01408A (Evaporator) and 1 DA97-20718C (Condenser) and 1 DA81-06006A (Filter Drier)
We serviced a
KENMORE REFRIGERATOR
Model 795.72033.111
Near Des Moines, IA 50311
Anthony
Job Details:
06/27/2024
Customer stated that unit is no longer cooling through unit. After inspecting unit and checking key components found unit more than likely has a sealed system related leak. Customer will need sealed system work to repair unit. Searching for parts and found evaporator is no longer available and they do not have a revised or replacement for this unit. Job complete.
We serviced a
SAMSUNG WASHER
Model WA50T5300A
Near Leavenworth, KS 66048
Eric
Job Details:
06/27/2024
Customer states washer gets UB error no matter load size tested found basket moving around quite a bit replaced dampers basket now more stable and sits higher ran Hass passed
We serviced a
VINOTEMP WINE COOLER
Model EL-BWC108-SS
Near Kansas City, MO 64155
Eric
Job Details:
06/27/2024
Jan 2022 model sealed system issue call vinotemp to get parts and build quote for customer could not find model serial tag
We serviced a
LG WASHER
Model WT17405CW
Near Overland Park, KS 66221
Eric
Job Details:
06/27/2024
Checked unit out no marble or anything in the tub customer didnt notice noise before last service call needs new gear case assembly quoted price customer called lg to see if they can get it covered. Noise complaint
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near Overland Park, KS 66221
Eric
Job Details:
06/27/2024
"Customer states filter doesnt screw in to filter case and water dispenses from dispenser only no ice dispensing cannot remove dispenser assembly stuck in fridge will most likely damage it if removed quoted for dispenser assembly and new filter case, customer declined at this time will talk it over with spouse."
We serviced a
WHIRLPOOL DRYER
Model WED6400SW0
Near Plattsmouth, NE 68048
Lucas
Job Details:
06/27/2024
Customer states dryer start button is not working. Button does not click like the rest. Disassembled control panel and found the lever for the start button broken off. Unit will need a new UI assembly. UI is discontinued and no longer available. Unit is unrepairable.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US5A
Near Papillion, NE 68046
Lucas
Job Details:
06/27/2024
Customer states unit is getting power but display is dead. Checked power supply to dishwasher and found the neutral wire nut burnt up. Unit will need a wire repair.
We serviced a
SAMSUNG OVENS GAS
Model NX58J7750SG/AA
Near Papillion, NE 68046
Lucas
Job Details:
06/27/2024
Customer states they hear a loud noise when using the upper oven. Set unit to 175 degrees to test. When unit finished preheating oven fan turns on and is creating loud noise. Disassembled fan housing to see if a blade was loose or hitting. Bearing is worn out on the fan motor. Unit will need a new fan motor. ; ordrng 1 DG31-00014F (Oven fan motor)
We serviced a
SAMSUNG DRYER
Model DVE55CG7100VA3
Near Papillion, NE 68046
Lucas
Job Details:
06/27/2024
"Customer states dryer is heating but taking multiple cycles to dry clothes. Customer recently had vents completely cleaned and a roofer confirmed the vent was clear in the past week. Ran vent blockage test on unit and it passed. Drum was not as hot as it shouldve been after running test. Disassembled unit to test heating components. All components on heater assembly test good for continuity and ohms. Thermistor and tco on blower wheel test good. Customer mentioned after running a cycle and the clothes not being completely dry, they will start another cycle and it will end almost immediately thinking the clothes are dry. Tested sensor bar without clothes and it tested infinite. Tested with a wet sock pressed against it and sensor measure 25ohms. Samsung states it should measure about 190ohms with wet clothes. Unit will need a new sensor bar. Also ordering main pcb in case there is a bad relay that is causing intermittent heat issues. ; ordrng 1 DC97-16741C (Moisture sensor assembly) and 1 DC92-02869W (Main pcb)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US
Near Kansas City, MO 64156
Austin R
Job Details:
06/27/2024
Customer canceled when arrived at home.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Omaha, NE 68130
Koby
Job Details:
06/27/2024
"Customer states that unit is not making ice. Defrosted unit with steamer and replaced icemaker, auger, ice bucket, and main pcb. Connected to unit with HASS wireless connection and registered serial number to new control board and ran OQC, unit passed. Unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-14474C ICE BCKT"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Waukee, IA 50263
Rory
Job Details:
06/27/2024
"Customer states unit is leaking from left side upon arrival noted unit shows signs of leaking from upper left corner of tub seal. Recommend replacing of tub seal and bottom spray arm. ; ordrng 1 154827601 (Tub gasket), used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Lincoln, NE 68505
Kannon
Job Details:
06/27/2024
Freezing is freezing up. Upon inspection found drain line was clogged. Steamed entire evaporator and ensured drain line was clear. Vacuumed out drain pan while pouring water down the line and flows great. Unit was also set to -6 which they were unaware of. Set unit to recommend temperature. Unit working great after repairs. Job complete.
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX58T7511SS/AA
Near Lincoln, NE 68516
Kannon
Job Details:
06/27/2024
"Oven not igniting on bake setting. Replaced oven ignitor, tested unit on 2 different bake settings. Unit is working great after repairs and getting up to temperature in great time. Job complete."
We serviced a
GE MICROWAVE OVEN
Model JVM3160RF5SS
Near Omaha, NE 68130
Koby
Job Details:
06/27/2024
"Return with parts. Disassembled unit and replaced control panel and door switches. Reassembled unit and ran test cycle, unit functions properly. Job complete. ; used 3 28QBP0495 (SWITCH 3/16 SPDT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF29DB9900QDAA
Near Lincoln, NE 68516
Kannon
Job Details:
06/27/2024
No lights on in freezer. Upon inspection found during installation doors were removed and wire to the freezer door was ripped apart. Will need to order new door and return at a time that works best for the customer. ; ordrng 1 DA91-05347W (Bottom right freezer door)
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS
Near Overland Park, KS 66212
Ben
Job Details:
06/27/2024
Return with parts. Replaced drain check. ; ordrng 1 DD81-01527A (Drain motor)
We serviced a
DACOR RANGE/COOKTOP GS
Model HGPR30S/NG
Near Johnston, IA 50131
Mike
Job Details:
06/27/2024
"Unit not heating at all. Tested unit and bake igniter is not coming on. Checked bake igniter for continuity and it has failed open, also verified igniter is getting proper 120vac. Unit will need new bake igniter. ; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
VIKING OVENS ELECTRIC
Model VDOF7301SS02
Near Johnston, IA 50131
Mike
Job Details:
06/27/2024
Convection fan is not shutting off when door is opened and lights are not coming on when door is opened as well for both upper and lower ovens. Determined unit was in sabbath mode. Customer also concerned with cabinets getting hot on the right side when oven is in use. Left upper oven door was loose and gasket was compressed possibly allowing hot air from the oven cavity to be pulled in by the cooling fan. Upper oven Collin fan isnt operating at the proper speed as well however and recommend replacing cooling fan.
We serviced a
SUB ZERO FREEZER
Model 700TFI
Near Des Moines, IA 50312
Mike
Job Details:
06/27/2024
Installed new water inlet valve and cycled ice maker and ice maker completed cycle and filled.; used 1 PP0408W (JG 1/4 UNION) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Omaha, NE 68022
Mike F
Job Details:
06/27/2024
"Customer states ice maker is frosting up and also not dispensing. Installed ice maker update kit. Unit is still not dispensing. Checked door switch, switch is working as it should. Unit will need new user interface. User interface is discontinued.; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT 1 DA97-12540G AUGER , and 1 DA97-14474C ICE BCKT"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Omaha, NE 68116
Mike F
Job Details:
06/27/2024
Return with parts. Installed middle spray arm. Customer stated he saw leak from left corner of dishwasher. Ran dishwasher for 30 minutes no leak appeared. Unit passed HASS.
We serviced a
SAMSUNG WASHER
Model WA48J7700AW/A2
Near Omaha, NE 68116
Mike F
Job Details:
06/27/2024
"Return with parts. Installed new hinges, pin and lid. Started unit. Lid is hitting lid switch. Cancelled cycle. Unit is operating as it should."
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZICS36NABRH
Near Omaha, NE 68124
Mike F
Job Details:
06/27/2024
Tech was assigned as a helper;
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MSS25C4MGZ03
Near Omaha, NE 68116
Mike F
Job Details:
06/27/2024
"Customer states ice maker not working and making a popping noise. Removed ice bucket, found water at base of ice maker housing. Removed ice bucket and switched ice maker on, ice maker started to make popping noise. Removed cover, found ice ball on ice maker harness and broken wire harness at door, harness is showing multiple rips on all wires. Unit will need new door. Quoted for new door. Broken wires caused by faulty ice maker, or damaged water line in door causing water to spray forming excess ice build up."
We serviced a
SAMSUNG REFRIGERATOR
Model RF24BB6600QLAA
Near Leawood, KS 66206
Nate
Job Details:
06/27/2024
"Customer states water is leaking out into his crisper drawers. Issue is leaking water filter case assembly. Will order and return to repair.; ordrng 1 DA97-23026A (Filter case assembly), dspstn on spec-tagged invntry: 1 DA97-21256C TUBE"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Kansas City, MO 64134
Ben
Job Details:
06/27/2024
Customer states unit has still not been cooling properly. Customer also noted Friday build up in the freezer. Adjusted damper housing to seal better. Unit needs new fresh food and freezer door gasket.; ordrng 1 241786009 (Fresh gasket (kc)) and 1 241786010 (Freezer gasket (kc))
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NA36N6555TS/AA
Near Olathe, KS 66062
Nate
Job Details:
06/27/2024
Customer states the middle burner is not igniting and has to use a lighter. Issue was valve stem too tight not allowing enough gas into the burner head to consistently ignite. Adjusted the valve to allow the appropriate amount of gas into the burner circle for solid ignition.
We serviced a
GE REFRIGERATOR
Model PGSS5RKZC SS
Near Olathe, KS 66062
Nate
Job Details:
06/27/2024
"Customer states the fridge isnt cooling properly and the lights are flickering. Issue was main PCB. Once replaced, the unit powered up and everything is working again."
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/01
Near De Soto, KS 66018
Chris
Job Details:
06/27/2024
Customer states unit is not cooling properly. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811415 R600 (OLD TCA36811409)
We serviced a
GE REFRIGERATOR
Model GSS25GGHPCWW
Near Mission, KS 66202
Ben
Job Details:
06/27/2024
"Customer states ice in unit will clump up and stop dispensing about every 2-3 weeks. Unit needs new door flap, door crank, and door spring.; ordrng 1 WR17X11653 (Door flap (kc)) and 1 WR17X10706 (Door crank (kc)) and 1 WR02X10585 (Door spring (kc))"
We serviced a
THERMADOR RANGE/COOKTOP GS
Model SGSX305FS
Near Fairway, KS 66205
Ben
Job Details:
06/27/2024
Customer states burners are not burning evenly or steadily. Adjusted burner caps to sit correctly.
We serviced a
BOSCH DISHWASHER
Model SHV78B73UC/38
Near Des Moines, IA 50312
Anthony
Job Details:
06/27/2024
"Customer stated that unit user control panel was stuck on cycle and will sometimes shut off randomly. Upon initial inspection, customer was utilizing unit. Paused operations to inspect control panel. Found that unit needed a power cycle and made adjustments to connectors made sure all connectors are now seated properly, ran unit multiple times to confirm issues resolved."
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSG/AA
Near Norwalk, IA 50211
Anthony
Job Details:
06/27/2024
Customer stated unit is making loud noises. Found evaporator fan and cover needed replaced. Customer not interested in repair as of now. Job complete.; dspstn on spec-tagged invntry: 1 DA82-01415A WATER LEAKAGE KIT
We serviced a
SUB ZERO REFRIGERATOR
Model IT-30CIID-RH
Near Overland Park, KS 66214
Chance
Job Details:
06/27/2024
"Customer States unit is war, up top and freezing items below. Inspected unit and found door switch not functioning causing fan and lights to not function properly. Unit will need new door switch. ; ordrng 1 7028236 (Door switch (KC))"
We serviced a
SCOTSMAN ICEMAKERS - GRID
Model DCE33A1SSD
Near Olathe, KS 66061
Chance
Job Details:
06/27/2024
Customer states unit is not making ice. Inspected unit and found water was not getting shot up into cold area for it to make ice. Unit will need new pump and water valve. Will call customer tomorrow to bid job after sourcing pump with parts person. ; schdld next appmnt for 6/28 FRI AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS07
Near Omaha, NE 68116
Travis
Job Details:
06/27/2024
Filter was not pushed in all the way. Pushed in and unit not leaking.
We serviced a
LG REFRIGERATOR
Model LHFS28XBS.ASTCNA1
Near Lincoln, NE 68506
Ali
Job Details:
06/27/2024
Removed the old evaporator cover and installed the new evaporator cover. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG REFRIGERATOR
Model LFXS30796S.ASTCNA0
Near Lincoln, NE 68510
Ali
Job Details:
06/27/2024
"Tapped into system and got high side pressure at 73.9 and low side at 58.0 indicating a failed compressor. I reclaimed a full charge worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 150psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 20 minutes and achieved a 636 micron vacuum. After removing vacuum, pump the vacuum settled out at 967 microns. Vacuum holding steady. I then recharged system with 4.76 oz of r134a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"
We serviced a
ASKO DISHWASHER
Model D5636
Near Lincoln, NE 68502
Ali
Job Details:
06/27/2024
During inspection unit would drain and wash properly. Confirmed the drain filter was clean. Recommend a clean cycle and unit is working properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG REFRIGERATOR
Model LRSXS2706V
Near Kansas City, MO 64111
Chance
Job Details:
06/27/2024
"Customer states unit is not producing ice. Inspected unit and found all temps and fans functioing properly. Unit will need new ice maker. Follow up tbd by office based on part availability. ; ordrng 1 AEQ73569902 (Ice maker (KC)), dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV"
We serviced a
LG WASHER
Model WT7300CV
Near Independence, MO 64055
Chance
Job Details:
06/27/2024
Tech was assigned as a helper;
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Ankeny, IA 50023
Dillon
Job Details:
06/27/2024
Found that after swapping the door that the unit is operating properly now. Job complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2468UD2A
Near Kansas City, MO 64111
Ben
Job Details:
06/27/2024
"Customer states unit was randomly stopping for a while, then lost power all together. Rewired the power cord."
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21R7051SG/AA
Near Basehor, KS 66007
Ben
Job Details:
06/27/2024
"Customer states blower fan is not working properly, only running on highest setting and very loud. Adjusted blower position."
We serviced a
LG DRYER
Model DLE3400W.ABWEUUS
Near Independence, MO 64055
Austin R
Job Details:
06/27/2024
Customer states after leaving dryer door closed and not running for 3 days it had built moisture in the dryer on the door and drum.
We serviced a
SCOTSMAN ICEMAKERS - GRID
Model DCE33A-1SSD
Near Kansas City, MO 64152
Austin R
Job Details:
06/27/2024
Customer states unit is still not making ice. Confirmed.
We serviced a
LG DISHWASHER
Model LDP6810SS.ASSESNA
Near Tonganoxie, KS 66086
Ben
Job Details:
06/27/2024
"Customer states unit makes a loud whining, grinding noise through noisy of the cycle and started showing an error code partway through cycle. Replaced wash motor."
We serviced a
LG WASHER
Model WT7300CV
Near Independence, MO 64055
Austin R
Job Details:
06/27/2024
Customer states that unit won't agitate and won't finish a cylce confirmed ; O-emld tckt
We serviced a
LG WASHER
Model WT7300CV
Near Independence, MO 64055
Austin R
Job Details:
06/27/2024
Customer states that unit won't agitate and they're getting error codes again. Confirmed customer complaint. ; ordrng 1 Aen74532607 (Transmission (kc)) and 1 Agz72909701 (Wash plate(kc))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Lincoln, NE 68520
Derek F
Job Details:
06/27/2024
Upon inspection the refrigerator had no power. I first pulled the unit and checked the outlet. There was no power at the outlet. I then went and found the breaker flipped. I flipped the breaker back on and tested the fridge. The unit turned on and started its compressor. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE OVENS GAS
Model JGB805DEP3BB
Near Lincoln, NE 68502
Derek F
Job Details:
06/27/2024
Upon inspection the oven had made a boom and smelled of gas. I first put my meter on the igniter and tested amp draw. The igniter only pulled 2.6 amps and needs to pull 3 amps to ignite properly. I will return with a new igniter to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 WB13K21 (Igniter)
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Lincoln, NE 68522
Derek F
Job Details:
06/27/2024
Upon inspection the dryer will not heat during cycles. I disassembled the unit and inspected the heater. I found one of the wires going to the heater burnt and broken. I cut the bad wire and spliced in a new one. I then reassembled the unit and ran a test cycle. The dryer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 WE11X21156 ELEM
We serviced a
SAMSUNG WASHER
Model WA44A3205AW/A4
Near West Des Moines, IA 50265
Rory
Job Details:
06/27/2024
"Customer states that unit is producing the 4C error and not operating properly. Upon arrival tested unit using host diagnostics found hot water line was not turned on. Turned on hot water line tested unit,unit now passes operating properly job complete."
We serviced a
SUB ZERO REFRIGERATOR
Model BI-36UFDID0
Near Parkville, MO 64152
Nate
Job Details:
06/27/2024
"Customer states the freezer door gasket isnt sealing and there is ice buildup he has to clear all the time. Issue was sticking right side drawer rail keeping drawer from fully closing. Pulled drawer rails fully opened and then closed to ensure fully movement returned. Once done, the drawer fully closed and the gasket is now sealing properly again. Customer asked about maintenance and I offered a condenser cleaning which he declined at this time."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASB
Near Kansas City, MO 64152
Nate
Job Details:
06/27/2024
Customer stated that ice never produced since last visit. Freezer was properly temped and ice tray was full of ice but never harvested. Replaced ice maker with square trade provided ice maker assembly. Tested and everything was cycling correctly. Advised customer to allow 12 to 24 hours for full production to return.
We serviced a
GE WASHER
Model PTW605BSR1WS
Near Des Moines, IA 50322
Rory
Job Details:
06/27/2024
"That will not lock on the rival found the lock bezel broken recommend replacing ; ordrng 1 WH01X33877 (Lid lock bezel direct ship), used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
LG REFRIGERATOR
Model LMXS30776S
Near Omaha, NE 68022
Shannon
Job Details:
06/27/2024
Evap cover failed thawed unit replace and test ok
We serviced a
GE PROFILE DISHWASHER
Model GDT655SSJ2SS
Near Chicago Precinct, NE 68022
Shannon
Job Details:
06/27/2024
Software update test ok also customer has another unit would need wd12x20184 wd34x21699
We serviced a
SAMSUNG DRYER
Model DVE47CG3500VA3
Near Omaha, NE 68106
Kelvin
Job Details:
06/27/2024
"Customer states unit is not heating up. Inspected unit, found element has failed and will require replacement. Covered by manufacturer warranty, job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RS275ACBP
Near Omaha, NE 68127
Kelvin
Job Details:
06/27/2024
"Customer states unit is leaking water inside and out. Inspected unit, found water is leaking from a cracked filter housing. Water is under pressure, shut water off to unit. Customer declined repair. Job complete."
We serviced a
GE PROFILE OVENS ELECTRIC
Model JT912SK4SS
Near Omaha, NE 68137
Kelvin
Job Details:
06/27/2024
"Customer states unit is making fan noise. Inspected unit, ran multiple heat cycles to get noise to come on. during preheat and cool down no noise besides fan is heard. Cannot replicate sound. Customer will call back if noise comes back. Job complete."
We serviced a
SAMSUNG DRYER
Model DVEG45R6300
Near Chicago Precinct, NE 68022
Kelvin
Job Details:
06/27/2024
"Customer states unit is still popping breaker. Inspected unit, found breaker gets very hot during use and shuts off. Verified wiring inside unit is good. Amp draw below breaker threshold. Recommended replacing breaker. Job complete."
We serviced a
KENMORE WASHER
Model ="110.20094993"
Near Council Bluffs, IA 51503
Kyle
Job Details:
06/27/2024
Returned with part installed reman control board ran unit through cycle tests ok. Job complete
We serviced a
LG REFRIGERATOR
Model LDC22720ST
Near Omaha, NE 68104
Travis
Job Details:
06/27/2024
Customer states unit is dead and fuse on board has blown. Tested loads for shorts. None found. Will need new main pcb. Replaced board. Compressor and fans started running and unit is now operating properly.
We serviced a
SUB ZERO REFRIGERATOR
Model BI-36UFDID/0
Near Omaha, NE 68132
Travis
Job Details:
06/27/2024
Replaced ice maker and freezer rails. Ice maker cycled and filled. Drawer now opens and closes properly.
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZICS36NABRH
Near Omaha, NE 68124
Travis
Job Details:
06/27/2024
Returned with part. Uninstalled unit from cabinetry. Found leak was at full tube grommet. Ran new tube with new fill tube heater. Installed new grommet. Reconnected water supply. Cycle ice maker. It filled with no leaks.
We serviced a
LG OVENS GAS
Model LRG3061ST
Near Bennington, NE 68007
Travis
Job Details:
06/27/2024
Customer states unit gives f9 error and wont heat. Found igniter pulling 2.9 amps which is low and not allowing valve to open. Will need new igniter. Customer approved repair. Installed new igniter. New igniter pulls 3.4 amps and lights properly. Let unit preheat to 350. Unit is now operating properly. ; used 1 5303935066 (UNI.FLAT IGNITOR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS4
Near Lincoln, NE 68526
Ali
Job Details:
06/27/2024
During inspection customer wanted a instruction on how the unit works. I confirmed all functions of the unit was working properly. Confirmed there was no issues with the unit. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 WPW10380685 CNTRL-ELEC *NO CORE*
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRE00
Near Lincoln, NE 68507
Bryce
Job Details:
06/27/2024
Customer stage freezer is not opening up upon inspection. Verified complaint notice that three of the ball bearings are popped out to the side and struggling. Seems like it is getting cut on the left side will be needing new railings for both sides and possibly an icemaker customer decided to go ahead and go with new rather than repairing
We serviced a
HOTPOINT WASHER
Model htw240ask6ws
Near Memphis, NE 68042
Bryce
Job Details:
06/27/2024
"Customer states washer, stopping midcycle upon inspection, verified complaint, and noticed that the drain hose was to far and was siphoning also advised customer to use a little more clothes in his washer"
We serviced a
GE REFRIGERATOR
Model GFE24JMKAFES
Near Mead, NE 68041
Bryce
Job Details:
06/27/2024
"Customer states unit is dead after blackout upon inspection. Verified complaint, but a new board unit is now operating properly with compressor and all the lights working and everything kicked on and is now good to go."
We serviced a
LG DRYER
Model DLE7400WE
Near Wahoo, NE 68066
Bryce
Job Details:
06/27/2024
Customer states dryer has grinding noise replaced the two back rollers and also needed a missing screw on the blower housing which was causing the issue
We serviced a
WHIRLPOOL DISHWASHER
Model DUL240XTPB7
Near Omaha, NE 68116
Derek
Job Details:
06/27/2024
Customer states that the dishwasher is filling on its own while not in use. Tech investigated and verified issue is active. Provided quote for replacement valve assembly and customer approved. Installed new valve and ran tests. Dishwasher now passes all testing and connections points are dry. Job is complete. ; dspstn on spec-tagged invntry: 1 WPW10158389 VALVE-INLT
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL00
Near Omaha, NE 68118
Derek
Job Details:
06/27/2024
"Customer states that her water system was bypassed a few years ago and now she can not use a filter inside the machine. She was told that the filter parts were discontinued and issues could not be repaired. Customer wants a second opinion to verify if that is the case or not. Tech tested water flow and confirmed that it is dispensing properly. Looked at bulk tank inside unit and can see that the lines are swapped and jg fittings are being used to bypass filtration. Tech checked parts diagram and found part number for filter head and lines. Part is discontinued nationally and appears to have been discontinued in 2017 or so. Tech explained that a plumber could be hired and they could install an in-line filter prior to the fridge, which would be a viable solution. Customer declined. Job is complete."
We serviced a
WHIRLPOOL DRYER
Model LEQ8857JQ1
Near Omaha, NE 68132
Mark
Job Details:
06/27/2024
"Unit isnt heating, needs door switch, heater, fuse."
We serviced a
LG REFRIGERATOR
Model LRMDS3006D
Near Omaha, NE 68132
Mark
Job Details:
06/27/2024
"Replaced board, ff evap, condenser, drier, compressor, and recharged system."
We serviced a
GE REFRIGERATOR
Model GFE28HMHES
Near Omaha, NE 68116
Shannon
Job Details:
06/27/2024
Update condensate drain tube update software clean condenser test ok
We serviced a
LG RANGE/COOKTOP GS
Model SKSDR480SIS
Near Omaha, NE 68022
Shannon
Job Details:
06/27/2024
Arrived at unit is doing same thing as 8/22 tech reset breaker and unit is working may had had interference from recent storms unit working today
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Omaha, NE 68022
Kelvin
Job Details:
06/27/2024
"Customer states unit is not turning on. Inspected unit, found interface is getting power but not turning on. Unit will require a ui board. Customer declined repair. Job complete."
We serviced a
BOSCH REFRIGERATOR
Model B20CS30SNS/04
Near Ames, IA 50014
Dillon
Job Details:
06/27/2024
Found that after replacing the condenser fan that the machine is operating properly. Job complete. ; used 1 11023230 ( Fan) from stock
We serviced a
LG REFRIGERATOR
Model LRDCS2603S.ASTCNA0
Near Des Moines, IA 50315
Alex
Job Details:
06/27/2024
Customer compliant is that unit isnt cooling. Tapped system and got 15 on low and 15 in high. Unit has a failed compressor. Replaced comp and filter drier. Pressure heals at 200 psi. Vacuumed unit down to 650 microns and vac held. Filled with 2.1oz of r600. Ending pressures are -7 and 50. Please allow 48hrs for unit to reach temp. Job complete.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA37071511 COMPRESSOR
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Carlisle, IA 50047
Alex
Job Details:
06/27/2024
Customer compliant is that unit is not heating. Found temp selector out of position. Clicked it back into place and unit is now heating. Job complete.; dspstn on spec-tagged invntry: 1 WE04X26139 TCO-DRYER
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351DT/AA
Near Indianola, IA 50125
Alex
Job Details:
06/27/2024
"Customer compliant is that ice maker is frozen up again. Contacted tech line and went through multiple tests and visual support. Samsung is sending info off to r and d department and said they would contact tech with next steps. Replaced ice maker and ice bucket. Job complete.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , and 1 DA97-20157A ICE BCKT"
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
