We serviced a
LG REFRIGERATOR
Model LF29S8330D
Near Bellevue, NE 68123
Austin
Job Details: 04/22/2024
Customer states door is not lined up properly, readjusted door.
We serviced a
LG REFRIGERATOR
Model LFXS30766D
Near Lincoln, NE 68507
Ali
Job Details: 04/22/2024
Fridge on and off cooling upon arrival. Checked rear panel and found compressor is going out. Compressor will need replaced or fridge will need replaced. Ali!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TS4
Near Lincoln, NE 68506
Ali
Job Details: 04/22/2024
Unit not cooling upon arrival. Removed interior rear panel of freezer and found evaporator has an irregular frost pattern almost completely thawed. Unit has a sealed system leak. Cost of repairs exceeds original cost of the unit. Customer will purchase a new fridge. Ali!
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Urbandale, IA 50323
Rory
Job Details: 04/22/2024
Customer states unit wouldnt drain after a load. Upon arrival found unit would not drain upon inspection found a sock blocking drain line between pump and tub. Removed sock unit now operating properly. Job complete.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FFMV1645TW
Near Omaha, NE 68117
Lucas
Job Details: 04/22/2024
Customer states microwave has no power at all. Checked outlet for 120v, tested good. Disassembled microwave panel and found blown fuse. Replaced fuse. Unit is now operating properly.; dspstn on spec-tagged invntry: 3 28QBP0496 SWITCH 1/4 SPDT
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899PF3
Near Omaha, NE 68106
Lucas
Job Details: 04/22/2024
Customer states water is pooling in bottom of F section and freezing. The ice maker is frozen up and hasnt worked for some time. Water is leaking from ice box. Frigidaire has a service bulletin about the ice maker freezing up. Their solution is to install an air handler conversion kit. ; ordrng 1 5303918784 (Air handler conversion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Omaha, NE 68135
Derek
Job Details: 04/22/2024
Arrived and found condensate system backing up into the fridge. Fridge was made in 2012 and will require updated p trap update, disassembly, and thawing out. Customer approved provided quote. Removed drain and installed updated p trap system. Drain pan has been cracked for months or years, so tech applied rtv102 to seal surfaces. Reassembled rear and disassembled fridge. Removed ice and thawed condensate trough. Water enter pan and leaking has subsided. Machine requires no other updates as temperatures were proper on arrival. Job is complete. ; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA
Near Lincoln, NE 68503
Evan
Job Details: 04/22/2024
**REMOTE VISIT** Customer complaint is that unit is flashing normal light after having had their hot water ehater replaced. Advised customer to have water valve replaced as code is commonly associated with it leaking. As customer was attemping to demonstrate issue, the error was nolonger present. Customer would like to think about repair. Advised customer to be very cautious of leak if denying service and to return contact if issue persists.
We serviced a
GE DISHWASHER
Model GDT655SGJ2BB
Near Omaha, NE 68116
Shannon
Job Details: 04/22/2024
Spray arm is gone and hub to mount arm is broken wd22x33499 and wd19x25278
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model FTQ3531WUX
Near Omaha, NE 68164
Shannon
Job Details: 04/22/2024
Arrived at unit is on a wooden 2x2x2 pedestal to raise unit ran and test no odd noises would suspect convection fan but no noises today can both bake and convection customer,er stated had breaker issue recently due to no heat all is heating and baking as should since customer reset breaker fans are running today also
We serviced a
WHIRLPOOL DRYER
Model LEN2000LW0
Near Omaha, NE 68108
Austin
Job Details: 04/22/2024
Customer states dryer not tumbling. Installed new dryer repair kit.
We serviced a
GE REFRIGERATOR
Model PYE22PSHBSS
Near Omaha, NE 68134
Shannon
Job Details: 04/22/2024
Fresh food fan motor failed replace and test ok ; dspstn on spec-tagged invntry: 1 WR60X26866 MTR- NEEDS NEWFI UPDATE
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Omaha, NE 68164
Shannon
Job Details: 04/22/2024
Old ice maker slow to move gets stuck but does make ice gave est to replace ok to get going Replace ice maker 24 hours ; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHTXVL01
Near Lincoln, NE 68505
Ali
Job Details: 04/22/2024
Fridge leaking from underneath upon arrival. Unit pulled out already saw condensate pan was full. Ran water through the unit and found the water valve is leaking on the john guest fitting. Will need parts ordered. Will return on a date scheduled convenient for customer when the part comes in. Ali! ; ordrng 1 WP2188808 (VALVE - DOUBLE COIL), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER (W10190965)
We serviced a
GE RANGE/COOKTOP GS
Model JGB700SEJSS
Near Linwood, KS 66052
Kyle S
Job Details: 04/22/2024
Upon disassembly of burner, nut crossthreaded and burner injector broke will need those parts to complete repair squaretrade will send those parts our and issue new ticket closing this ticket
We serviced a
SAMSUNG REFRIGERATOR
Model RF23BB860012AA
Near Omaha, NE 68154
Kelvin
Job Details: 04/22/2024
Customer states unit is not dispensing water. Inspected unit, found ice in ice tray, filter has very little water in it. Water pressure to unit is good. Verified no water is getting from case filter housing. Unit will require case filter housing replacement. Will return with parts when they arrive. ; ordrng 1 DA97-23026A (Case filter housing)
We serviced a
U-LINE ICEMAKERS - GRID
Model UHCP115-IS01A
Near Omaha, NE 68130
Kelvin
Job Details: 04/22/2024
Customer states units door is not shutting and cubes are not breaking up. Inspected unit, found door hinge is out of adjustment. Pulled unit from counter, adjusted door to properly shut. Adjusted cute bridge thickness lower. Customer approved. Covered by manufacturer warranty. Job complete. ; ordrng 1 80-54235-02 (Gasket)
We serviced a
GE STACK WASH/DRY
Model GUD27ESSM1WW
Near Omaha, NE 68164
Mark F
Job Details: 04/22/2024
Customer states unit gives off a weird noise when running. Could hear a clicking noise while running. Was hitting when 1 or 3 baffles rotates past the 9 oclock corridor. Could see no physical damage or obstructions causing the noise. Noticed when disassembling the anchor screws were not fully seated. Once reassembled unit was no longer making noise. Noise was some sort of fault within the frame. Ran for 10 minutes. No clicking noise. Unit operating properly.
We serviced a
LG REFRIGERATOR
Model LRFDS3006D.ASBCNA0
Near Des Moines, IA 50317
Mike
Job Details: 04/22/2024
Unit 44* in fridge and 28* in freezer. Found freezer drawer would not shut all the way. Found a complete frost pattern on evap but evap temp was 10*. Pulled unit and found that the inlet and outlet for air flow over the condenser repair as well as the condenser were packed with dust. Unit is Ty cooling properly due to no air flow over the condenser to remove heat. Vacuumed condenser and inlet and outlet and air is now flowing properly over condenser. Allow 24 hours for temps to return to normal.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811415 R600 (OLD TCA36811409)
We serviced a
LG OVENS ELECTRIC
Model LWC3063ST.BSTLLGA
Near Bennington, NE 68007
Mike F
Job Details: 04/22/2024
Return with parts. Installed main and relay board, temp sensor and oven thermostat. Tested oven. Oven is now heating. Reinstalled oven and set to 170f bake. Unit reached preheat temperature.
We serviced a
SCOTSMAN ICEMAKERS - GRID
Model CU1526SA-1E
Near Omaha, NE 68022
Mike F
Job Details: 04/22/2024
Returned to check on ice maker. Found bin full of ice. Ran ice maker through test cycle, all components working. Stayed with unit through one batch of ice. Ice machine is operating as it should.
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Omaha, NE 68144
Mike F
Job Details: 04/22/2024
Customer states washer making a squeaking noise, started washer, unit began to make a squeaking grinding noise during agitation. Stopped cycle and and looked underneath unit, found oil leaking from gear case. Quoted for new gear case, clutch, belt, shift and agitator. Customer approved. Returning 4/29 to complete repair. Deposit collected.; ordrng 1 WH03X33730 (Gear case) and 1 WH43X34257 (Agitator) and 1 WH03X30517 (Shifter) and 1 WH03X32097 (Pulley) and 1 WH01X24180 (Belt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Bennington, NE 68007
Mike F
Job Details: 04/22/2024
Customer states water valve broke when sliding dishwasher out. Quoted for new valve and water line. Customer approved. Installed new valve and waterline. Started dishwasher to check for leaks, no leaks found. Payment collected.; dspstn on spec-tagged invntry: 1 W10278636RC DW INSTALL KIT
We serviced a
KENMORE WASHER
Model 796.4116241
Near Bennington, NE 68007
Mike F
Job Details: 04/22/2024
Customer states OE and LE error code. Washer has water in it when tech arrived. Put unit into spin only. Drain pump removed remaining water and sound good. Unit attempted to spin and then gave LE error code. Inner spin basket is difficult to spin by hand. Rear bearing is warped causing too much friction. Unit will need back half replacement, motor and spider. Quoted customer 1700. Service call collected.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR
Near Bellevue, NE 68005
Jacob
Job Details: 04/22/2024
Customer states unit is not working properly. Removed ice build up in the ice maker room and resealed the ice room. ; dspstn on spec-tagged invntry: 1 DA29-00020B FILTER 1 DA81-05595A DA81-11067A WHEN OUT , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Papillion, NE 68046
Jacob
Job Details: 04/22/2024
Customer states unit is nit working properly. ; ordrng 1 WH22X36637 (Main board)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG
Near Omaha, NE 68105
Lucas
Job Details: 04/22/2024
Installed new vane motor. Vane is now moving back and forth properly.
We serviced a
BOSCH DISHWASHER
Model shxm4ay55n/01
Near Bellevue, NE 68147
Lucas
Job Details: 04/22/2024
Customer states dishwasher door is still not latching properly. Customer replaced door latch prior to service. Bosch says you must replace the catch on the door also, but the customer did not. Unit will need latch on door replaced.
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NOT LEDGIBLE
Near Papillion, NE 68133
David
Job Details: 04/22/2024
Ignitor replaced due to poor amp draw. ; , used 1 5303935066 (UNI.FLAT IGNITOR KIT) from stock
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Omaha, NE 68112
Mark
Job Details: 04/22/2024
Customer states unit making loud noise while spinning out, needs suspension
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Omaha, NE 68122
Mark
Job Details: 04/22/2024
Customer states unit squeaking during wash, needs gearcase and agitator
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Omaha, NE 68022
Travis
Job Details: 04/22/2024
Customer states unit is giving pc error. Found broken wires in door harness and needs replaced. No repair at this time.
We serviced a
LG REFRIGERATOR
Model LRMDS3006S.ASTCNA0
Near Omaha, NE 68127
Mark F
Job Details: 04/22/2024
Customer states unit is not cooling. 50 in ff and 60 in frz. Tapped pressures -13 and 50. Removed evap covers and observed no frost pattern on fridge and insufficient frost pattern on freezer. Called LG techline. Was advised to take no further repairs since more than 2 attempted repairs has been conducted and customers are fed up with being without a fridge for this length of time.; dspstn on spec-tagged invntry: 1 TCA36811415 R600 (OLD TCA36811409)
We serviced a
SAMSUNG ALL OTHER
Model HW-Q990C/ZA
Near Omaha, NE 68131
Austin
Job Details: 04/22/2024
Customer states units display is messed up. Reconnected units cables.
We serviced a
LG REFRIGERATOR
Model LMXS30776D.ASBCNA0
Near Omaha, NE 68111
Mark
Job Details: 04/22/2024
Replaced compressor and filter, recharged system ; dspstn on spec-tagged invntry: 1 ADL74221702 EVAP
We serviced a
LG REFRIGERATOR
Model LFXS28596D
Near Omaha, NE 68116
Travis
Job Details: 04/22/2024
Unit not cooling. Found inefficient compressor. Replaced. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 ADL73762013 EVAP and 1 TCA36811409 R600 TCA36811415
We serviced a
THERMADOR RANGE/COOKTOP GS
Model PSC366ZS/01
Near Omaha, NE 68116
Travis
Job Details: 04/22/2024
Customer states burners have had trouble igniting. Cleaned burners today. Ran unit. All 6 burners are now operating properly. Suspect them being dirty caused ignition issue.
We serviced a
GE RANGE/COOKTOP EL
Model JB630RF1SS
Near Omaha, NE 68135
Derek
Job Details: 04/22/2024
Customernstates that the front right dual burner no linger heats. Red indicator illuminates when knob is turned, however. Tech verified complaint. Lifted cooktop and found hot surface wiring disconnected from burner. Tested burner and elements read properly. Turned infinite switch to the on position and 245vac is supplied to the elements. Thermal limiter in the element has failed and the contact is open. Plugged hot surface wiring back in and light is now illuminated constantly. Will need to order element and return for repair. Job is not complete. ; ordrng 1 WB30T10133 (Dual element)
We serviced a
FRIGIDAIRE RANGE/COOKTOP GS
Model LGGF3043KFT
Near Omaha, NE 68137
Derek
Job Details: 04/22/2024
Customer is not home, but gave tech garage pass code to get inside. Checked cooktop, oven burners, and gas lines for signs of leaking with gas sniffer set to the most sensitive setting. No leaks are found. Gas valves, tubing, burners, manifold, regulator, supply line, etc all pass without any indicators that gas is present. Turned burners on and verified sniffer is working properly. Verified both bake and broil are consuming proper electricity through their ignitors and verified that no short cycling or amperage drop off is seen. Ran through machine 3 times and eventually found a partial signal of gas detected through the center opening in the cooktop. Reading is the smallest possible reading while in the most sensitive mode. Cooktop screws are small and seized and can not be removed. Cutting cooktop screws to remove cooktop for a full leak down test is required to diagnose further. Tech explained findings and explained that screws and burner bases are discontinued and can not be replaced. Tech can not suggest a repair due to cooktop components being seized up. Job is complete.
We serviced a
LG RANGE/COOKTOP EL
Model LREL6325F.FRSLLGA
Near Omaha, NE 68136
Derek
Job Details: 04/22/2024
Arrived and fount no operations working. Display and interior lights don't work. No elements heat. Pulled range and found 0vac supplied to machine. Reset tripped breaker in the basement electrical box and electricity is restored to the machine. Set the clock and turned all operations on. Oven bake and broil is proper, and right front, right rear, and left rear elements heat correctly. Front left does not heat. Lifted cooktop and verified 245vac supplied to element. Dropped element and found that the coil has shorted out and touched the metal housing, which would have immediately tripped breaker when issue occurred. Will order replacement element and return for install. Job is not complete. ; ordrng 1 MEE62385201 (Dual element)
We serviced a
GE CAFE REFRIGERATOR
Model CVE28DP2NBS1
Near Omaha, NE 68118
Shannon
Job Details: 04/22/2024
Inspect unit 0 in freezer 36 in fridge found ice maker error ran thru test did not pass wont harvest test all fans they are working did remove from unit dod test wont harvest to fill recommend ice maker for repair customer ok install new filled with water 24 hours for ice
We serviced a
GE WASHER
Model PTW900BPTDG
Near Omaha, NE 68118
Shannon
Job Details: 04/22/2024
Comforter and waterproof items make out of balance tech locked feet and put down grip pad is on tile floor main floor tile level per manual may not take big items ran test load after Tech was done showed load size in owners manual about being able to see the last third of drum since has a wash plate not a agitator test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RFC
Near Omaha, NE 68116
Shannon
Job Details: 04/22/2024
Install update for air handler test ok fan and auger running 24 hours for ice ; dspstn on spec-tagged invntry: 1 5303918784 AIR HANDLER HSNG and 1 5304493604 FAN ASSEMBLY
We serviced a
WHIRLPOOL WASHER
Model Wtw5000dw3
Near Des Moines, IA 50317
Alex
Job Details: 04/22/2024
Customer compliant is that they dont hear unit agitating. Tested unit and agitation just spins the basket. Tilted unit back and see that the actuator came off splutch. There is a service bulletin about issue. Unit will need new actuator. Quoted customer for new actuator. Customer approved repair. Replaced and tested and unit is now properly agitating. Calibrated unit. Collected balance. Job complete.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 DRIVE SPLUTCH KIT , 1 W10913953 ACTUATOR , and 1 W11307244 LID LOCK LATCH ASM 3 WIRE , used 1 SHIPPING (PARTS HANDLING) from stock
We serviced a
WHIRLPOOL STACK WASH/DRY
Model LTE5243DQ1
Near Omaha, NE 68110
Mark F
Job Details: 04/22/2024
Customer states unit is not working. Only get hot water supplied to unit. Wash, agitate, and drain all work fine. Would need new inlet valve.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5101SG/AA
Near Omaha, NE 68104
Mark F
Job Details: 04/22/2024
Returned with parts. Installed new compressor and drier. Unit operating properly. Please allow 24 hours for unit to return to operating temperatures.; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB86004MAA
Near Adel, IA 50003
Dillon
Job Details: 04/22/2024
Found that after I swapped out the filter dryer along with repairing the condenser that the machine is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE and 1 DA81-06006B UV DRIER - CAP TUBE
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Roca, NE 68430
Ali
Job Details: 04/22/2024
During inspection the cap for the drain filter was broken. Removed the old filter assembly and installed the new assembly. The new filter assembly includes a new drain pump with drain filter. Ran a quick cycle to confirm there was no signs of any leaks. Unit is now operating properly. Ali!
We serviced a
GE MICROWAVE OVEN
Model PVM9179BR1TS
Near Perry, IA 50220
Dillon
Job Details: 04/22/2024
Found that when I showed up there was an error on the display saying that it was shorted. I then hit the cancel button and then ran the machine multiple times and it ran through properly. I believe it needed to be reset and now the machine is operating properly. Job complete.
We serviced a
LG REFRIGERATOR
Model LSXC22486S.ASTCNA0
Near Omaha, NE 68136
Derek
Job Details: 04/22/2024
Arrived and found both zones at 72 degrees. Home tempersture is 70. Compressor and fans are on and running. Connected guages to the machine and found no pressure developing and a nearly equalized pressures at 65psi. Evacuated system and removed compressor/ drier. Welded new compressor and drier into machine and let compressor run. System pulls down to 5000 microns without help, confirming the health of the remainder of the system. Recharged system with 5.3oz of 134a. Watched for 20 minutes and pressures split to 10psi and 130psi. Discharge line on compressor is over 120 degrees and interior temperature of the freezer is falling into the upper 40s. System is working properly and just needs time to settle in. Job is complete.
We serviced a
GE WASHER
Model GFW650SSN0WW
Near Omaha, NE 68132
Mark
Job Details: 04/22/2024
Customer states unit making noise on fill, needs inlet valves and supply lines replaced ; ordrng 1 WH23X29553 (VALVE -WATER FILL) and 2 TJ75SSFFB (HOSES -FILL (2) METAL MESH)s
We serviced a
BOSCH RANGE/COOKTOP EL
Model NITP660SUC/01
Near Papillion, NE 68046
Kyle
Job Details: 04/22/2024
Returned with parts replaced left side induction plates. Reinstalled and tested unit still getting f0 error after unit is shut off. Called Bosch and went through diagnostics. They first recommended replacing power module and induction plates. These were already replaced. Bosch said to try replacing noise filter board and user interface. Ordered parts will need to schedule return visit; ordrng 1 12040741 (User interface) and 1 11009107 (Filter board)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263AEBP/XAA
Near Omaha, NE 68127
Kyle
Job Details: 04/22/2024
Customer states unit is not making ice. Inspected unit FZ temp 2* ice maker was filled forced cycle ice maker dumped full tray of ice. Found ice maker had been turned on. Turned ice maker on. Job complete
We serviced a
GE REFRIGERATOR
Model GNE29GMKBES
Near Lincoln, NE 68505
Derek F
Job Details: 04/22/2024
Upon inspection the refrigerator was not cooling in the fresh food section. I first checked temps with the fresh food at 48°F and the freezer at 0°F. I then checked for error codes and found a fresh food evap fan error. I then attempted to force run the fan and it did not spin. The fresh food evap fan has failed and I will return with a new one to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 WR60X26866 (Fan)
We serviced a
GE DISHWASHER
Model CDT875P4N2W2
Near Murdock, NE 68407
Derek F
Job Details: 04/22/2024
I arrived today with the parts to complete the repair. I first disconnected power and uninstalled the dishwasher. I then replaced the wash motor and float gasket. I then reconnected power and tested the unit. The dishwasher did not leak and is operating properly.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
COVE DISHWASHER
Model DW2450
Near Chicago Precinct, NE 68022
Derek
Job Details: 04/22/2024
Customer states that dishwasher has gotten increasingly louder during the drain cycle over the past 4 months. Can now hear the drain pump running when in the basement or anywhere on the main floor of the home. Tech started rinse cycle and confirmed vibration during initial drain out. Removed toe kick panels and found front mounting screw for drain pump bracket has backed out and fallen off. Tightened screw and allowed cycle to continue. During next drain out, heavy vibration is reduced but vibration is still present and wiring inside machine compartment is shaking. Drain pump is failing and will need replaced as bearing damage or impeller damage is present. Job is not complete. ; ordrng 1 827628 (Drain pump)
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/28
Near Shawnee, KS 66216
Ben
Job Details: 04/22/2024
Return with parts. Installed insulation part.
We serviced a
SPEED QUEEN DRYER
Model ADE3LRGS171TW01
Near Valparaiso, NE 68065
Ali
Job Details: 04/22/2024
Unit still heating properly upon arrival. Door was slightly bent pulling the corner of the door away from the door switch causing abnormal power cycles. Removed outer shell of door and bent door back slightly. Tested unit multiple times and works great, can wiggle the door and it still wont stop irregularly. Unit working great after working out those kinks. Ali! ; dspstn on spec-tagged invntry: 1 6931EL3003D THERMOSTAT
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Omaha, NE 68152
Mark F
Job Details: 04/22/2024
Customer states unit doesnt make ice. 39e error. Bucket frozen in. Steamed bucket free. Significant ice build up in back of I/m room. Cleared all ice. Removed all components. Dried ice room. Applied food grade RTV inside and out. Y-clips. Foam insert. PCB. Icemaker. Cycled ice maker. Got full harvest and water. Unit operating properly. Please allow 24 hours for unit to make ice. ; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT 1 DA82-02697A ICEMKR *NLA* , and 1 DA97-14474C ICE BCKT
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A967535/AA
Near Des Moines, IA 50320
Alex
Job Details: 04/22/2024
Customer compliant is that unit is not cooling. Temps are in the 50s in all compartments. Checked for leaks on lok ring fittings and no leaks. Unit will need sealed system work. Ordering new comps, drier, and all 3 evaps. Will return to complete repair. ; ordrng 1 NF94R9151ATASH (Comp - dsm) and 1 DA96-01021Q (Left evap - dsm) and 1 DA96-00988K (Right evap - dsm) and 1 DA96-01456A (Ff evap x dsm) and 3 Da81-06418a (Lok ring - dsm)s and 3 Da81-06417a (Lok ring - dsm)s and 3 Da81-06408a (Lok ring - dsm)s, dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE and 1 DA81-06006B UV DRIER - CAP TUBE
We serviced a
SAMSUNG DISHWASHER
Model DW80B6061UG/AA
Near Bellevue, NE 68005
Jacob
Job Details: 04/22/2024
Customer states no power to dishwasher. Installed new UI board.
We serviced a
SAMSUNG WASHER
Model WF53BB8900ATUS
Near Papillion, NE 68133
Jacob
Job Details: 04/22/2024
Customer states washer is shaking during spin cycle. Recommend shake away pads.
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB6600APAA
Near Urbandale, IA 50323
Mike
Job Details: 04/22/2024
Freezer door panel is damaged. Unit is a bespoke and the panels are considered a sales accessory. Reached out to factory direct and they will handle it from here.; ordrng 1 Da91-05369m (Install kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS20QEBL2
Near Omaha, NE 68154
Mike F
Job Details: 04/22/2024
Customer states fridge is not cooling and water was leaking. Customer moved fridge out to garage. Found unit plugged into bad outlet. Got power to fridge. Found compressor tripping over load and rust spot on back of fridge by the heat exchanger. Water valve also appears to have been cracked and causing the leak. Unit will need a sealed system repair of compressor, heat exchanger and evaporator. Unit will also need new water valve. Heat exchanger and evaporator have been discontinued. ; ordrng 1 4343919 (Heat exchanger) and 1 W10309994 (Compressor) and 1 W10309994 (Evaporator) and 1 WPW10247599 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Kansas City, MO 64155
Nate
Job Details: 04/22/2024
Customer states the lights were stable for a brief period after original visit but now they flicker all the time. Found the switches were intact and were working fine. Issue was 1 LED fixture in the RC room top. Ordering part. ; ordrng 1 WPW10515058 (LED assembly (kc))
We serviced a
WHIRLPOOL WASHER
Model WTW51008Q0
Near Omaha, NE 68135
Kelvin
Job Details: 04/22/2024
Customer states unit is leaking water during use. Found unit goes out of balance during spin cycle and is spilling water out of tub. During inspection, found gearcase is leaking fluid and will require replacement. Customer declined repair. Estimate good for 30 days, job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SG/AA
Near Gretna, NE 68028
Kelvin
Job Details: 04/22/2024
Customer states unit is not cooling in freezer section. Inspected unit, found freezer is at 33f. Ff at 38. Used diagnostic software to force cool fz. Unit has sealed system leak and will require replacement. Unit is still under warranty. Will return with parts when they arrive. ; ordrng 1 Da96-01021E (Fz Evap - left) and 1 Da96-00987D (Fz evap - right) and 1 Da96-01140B (Ff evap) and 1 Da81-06007a (Dryer) and 1 Da81-06410A (Lokring) and 1 Da81-06411A (Lokring) and 1 Nc1mv90alp/e01 (Compressor)
We serviced a
LG DRYER
Model DLEY1201W
Near Omaha, NE 68137
Kelvin
Job Details: 04/22/2024
Customer states unit is loud, can smell burning during use. Inspected unit, found nest in blower wheel assembly. Removed debris from blower wheel. Verified vent is clean and clear. Unit is operating properly, job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFW0
Near Omaha, NE 68114
Kelvin
Job Details: 04/22/2024
Returned with parts. Removed original coil and igniter, installed new. Unit is operating properly. Job complete.
We serviced a
WOLF RANGE/COOKTOP EL
Model SO30-2G/B
Near Honey Creek, IA 51542
Kyle
Job Details: 04/22/2024
Returned with part replaced cooling fan unit tests ok. Job complete
We serviced a
LG REFRIGERATOR
Model LRMDS3006D /02
Near Lincoln, NE 68527
Derek F
Job Details: 04/22/2024
Upon inspection the refrigerator had given an ife error and leaked. The error code indicates an issue with the ice room fan. The fan is intermittently stopping which causes the ice in the door to melt and leak. I will return with a new freezer evaporator cover to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 AEB76044901 (Freezer evap cover w fans)
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Lincoln, NE 68505
Derek F
Job Details: 04/22/2024
Upon inspection the refrigerators ice maker wouldnt produce ice. I first ran a test cycle on the ice maker. It cycled but did not fill. I then tested it again and confirmed water did fill from the line before the door. I found the ice maker water line frozen. I attempted to clear the ice with my steamer and activated the ice pipe heater. The ice pipe heater failed to activate. A new freezer door would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9671SR/AA
Near Council Bluffs, IA 51501
Kyle
Job Details: 04/22/2024
Customer states unit is not dispensing water. Inspected unit found no water supply to unit. Customer adjusted shutoff valve unit is now getting water. Tested dispenser it is good both ice makers cycled and pitcher filled. Job complete
We serviced a
BOSCH DRYER
Model WTA4410US
Near Ames, IA 50010
Rory
Job Details: 04/22/2024
Customer states that unit is not heating up or drying clothes upon arrival. Found unit would run in tumble, but were not heat upon further inspection found a resettable thermostat had been tripped. Reset thermostat unit now operating properly job complete.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Kansas City, MO 64151
Nate
Job Details: 04/22/2024
Customer states the freezer section isnt getting and staying frozen. Checked SMARTHQ and found multiple errors the latest indication of a fault in the sealed system with the 3 way valve. Fresh food section was at 36-40 degrees but freezer was 29-32 degrees. Tested compressor, 3 way valve, all fans and dampers and everything was working ok. Found unit has a sealed system leak in the freezer evaporator. Needs new freezer evaporator and new filter drier along with a recharge of refrigerant. ; ordrng 1 WR87X32081 (EVAP REPLACEMENT (Kc)) and 1 WR87X30875 (FILTER DRIER (kc)) and 1 WR86X36438 (3 way valve (kc))
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB660012AA
Near Papillion, NE 68046
Jacob
Job Details: 04/22/2024
Customer states auto pitcher is not filling. Installed new dispenser assembly and new pitcher.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA 04
Near Omaha, NE 68164
Kelvin
Job Details: 04/22/2024
Customer states units icemaker is froze up and will not produce ice. Inspected unit, found icemaker is frozen and will require an icemaker update kit . Installed icemaker update kit. Unit is operating properly. Covered by manufacturer warranty, job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT 1 DA82-02367A Y CLIP ICEMAKER UPDATE , and 1 DA97-14504C ICE BCKT
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF5
Near Kansas City, KS 66106
Ben
Job Details: 04/22/2024
Customer states unit is only doing crushed ice, wont switch to cubed. Remounted solenoid.
We serviced a
KITCHENAID OVENS ELECTRIC
Model KSDB900ESS4
Near Omaha, NE 68124
Lucas
Job Details: 04/22/2024
Customer states oven is giving F2E0 error. Error states keypad is disconnected. Verified keypad is connected and responsive. Ran diagnostic test to check for faults and every key on panel tested good. Test found no errors present. Unit will need new control board. Quoted customer 653.95 for repair. Customer wants to hold off on repair.
We serviced a
GE/HOTPOINT DRYER
Model DBXR463ED2WW
Near Omaha, NE 68122
Mark F
Job Details: 04/22/2024
Customers states unit wont run. Found belt had snapped. Replaced belt. Unit operating properly.
We serviced a
SAMSUNG REFRIGERATOR
Model rf28r7201sg
Near Council Bluffs, IA 51503
David
Job Details: 04/22/2024
Ice maker motor is seized up, and will need replaced. I quoted customer cash price, but recommended contacting Samsung for possible coverage. ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT
We serviced a
AMANA WASHER
Model NTW4516FW3
Near West Des Moines, IA 50265
Rory
Job Details: 04/22/2024
Customer states unit would not complete cycle but would make a clicking sound. upon arrival found unit had no stored error codes. Unit
We serviced a
SAMSUNG DRYER
Model DVE55A7300E/A3
Near Ankeny, IA 50023
Rory
Job Details: 04/22/2024
Customer states that unit makes loud noises when a heavy load is drying upon arrival found unit had washer and Bobby pin in next to blower housing. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782E ROLLER-NEW STYLE
We serviced a
KITCHENAID OVENS ELECTRIC
Model KFGG504KPS0
Near Kansas City, KS 66105
Nate
Job Details: 04/22/2024
Replaced control Ui facia assembly, spark module and 4/5 spark igniters to the upper cook top. Tested and all burners are working and control is brand new and working
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Stilwell, KS 66085
Chance
Job Details: 04/22/2024
Found cause of noise was heating element being out of place on unit. Tied heating element down with wire. Tested unit, unit is not making noise. Job complete.
We serviced a
THERMADOR MICROWAVE OVEN
Model MCES01
Near Stilwell, KS 66085
Chance
Job Details: 04/22/2024
Customer states unit is not producing heat, makes electric noise, and shuts off after 10 seconds. Inspected unit and found magnetron in unit was completely fried out and needed replaced.
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Treynor, IA 51575
David
Job Details: 04/22/2024
Installed new heater, nuts, and a harness. Ran cycle with the dishwasher out of the cabinet and found no leaks. Repair is complete.
We serviced a
LG REFRIGERATOR
Model LFXS28968D
Near Linwood, KS 66052
Kyle S
Job Details: 04/22/2024
Parts received are damaged and incorrect
We serviced a
BOSCH MICROWAVE OVEN
Model HMB50152UC/01
Near Bucyrus, KS 66013
Nate
Job Details: 04/22/2024
Customer states the microwave stopped working again. Issue was blown fuse due to malfunctioning monitor switch. Repaired switch and replaced 20 amp fuse on oven cabinet. Ran heating tests and everything passed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Lenexa, KS 66227
Eric
Job Details: 04/22/2024
Customer er states ice maker frozen and filter also frozen checked filter came out fine with no issue no ice build up around filter ice bucket is stuck and frozen in ordered ice maker kit, bucket and silicone.; ordrng 1 da82-02696a (Im service kit) and 1 DA97-14474C (Ice bucket) and 1 Da81-05595a (Silicone), dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12609C COVER-EVAP
We serviced a
LG MICROWAVE OVEN
Model n/a
Near Overland Park, KS 66210
Eric
Job Details: 04/22/2024
Customer states front decor broke off quoted repair customer accept picked up part and installed ; pckd up 1 MCR62347202 (Decor)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Basehor, KS 66007
Nate
Job Details: 04/22/2024
Customer stated multiple issue have persisted on the unit and a previous technician had recently replaced the drain pump. After testing it was found the main board was not processing data e.g. pressure sensor and door lock status properly. Replaced main PCB and ran diagnostic tests. Everything is working correctly now and finished quick cycle tests with no errors.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297ABRS/XAA
Near Johnston, IA 50131
Dillon
Job Details: 04/22/2024
Found that the icemaker had failed. I then quoted customer to replace the icemaker. Job approved, I then replaced the icemaker and found that it is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-07365G ICEMAKER , used 1 SHIPPING (PARTS HANDLING) from stock
We serviced a
GE DISHWASHER
Model CDT805P2N1S1
Near Omaha, NE 68116
Shannon
Job Details: 04/22/2024
Ordering parts not in stocked ; ordrng 1 Wd01x25866 (Plug) and 1 Wd19x34198 (Mount), ordrd 1 Wd22x25281 (Arm)
We serviced a
GE REFRIGERATOR
Model GFE28GYNFS
Near Waukee, IA 50263
Mike
Job Details: 04/22/2024
Replaced left side dispenser door due to cosmetic damage.
We serviced a
LG REFRIGERATOR
Model LSXS26366S.ASTCNA0
Near Parkville, MO 64152
Kyle S
Job Details: 04/22/2024
Customer states unit will not cool found unit to have faulty compressor. Replaced compressor and filter dryer, vacuumed unit down and recharged with 80 grams R600a. Allow 24 to 48 hours for proper temps job complete ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 DA97-14474C ICE BCKT , and 1 TCA36811415 R600 (OLD TCA36811409)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Shawnee, KS 66218
Kyle S
Job Details: 04/22/2024
Customer states unit isn't making ice found frozen over icemaker will need icemaker auger ice bin main control and sealed with rtv ordering replacement parts will return when parts are in ; ordrng 1 DA97-15217D (Icemaker) and 1 DA92-00591A (Control), dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT 1 DA97-12540G AUGER , and 1 DA97-14474C ICE BCKT
We serviced a
GE DISHWASHER
Model GDT665SSN5SS
Near Waukee, IA 50263
Mike
Job Details: 04/22/2024
Unit not filling with water abs getting a failure to drain error code. Ran unit in diagnostics and the unit fills it is not detecting a change in water level. Found that the pressure sensor is bad and was reading that it had water in it when it was empty. Also front left rack roller assembly popped off and got melted, right side pops off as well at times, and the adjustable rack tines dont stay in place. Recommend replacing pressures switch and lower rack assembly.; ordrng 1 WD28X30223 (Lower rack drop ship to customer), dspstn on spec-tagged invntry: 1 WD21X25468 SNSR - PRESSURE , used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE595R0ABSR/AA
Near Leavenworth, KS 66048
Nate
Job Details: 04/22/2024
Customer states the oven isnt getting or staying hot. Issue is the bake element is defective. Also the clock button isnt working on the control . Issue is a bad membrane. Customer declined repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near Lincoln, NE 68507
Derek F
Job Details: 04/22/2024
Upon inspection the refrigerator would not dispense any water or produce ice. I confirmed the case filter was getting water but had no water at the dispenser or ice makers. I then removed the old case filter and installed a new one. Unit still is not getting water and produced error codes. I will return with a new main PCB to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 DA92-01692D (Main pcb), dspstn on spec-tagged invntry: 1 DA97-21256B TUBE (CUBE) 1 DA97-21256C TUBE (NUGGET) , 1 DA97-22160A ICEMKR (NUGGET) , and 1 DA97-22162A ICEMKR (CUBE)