We serviced a
SAMSUNG WASHER
Model WF438AAR/XAA
Near Olathe, KS 66061
Chance
Job Details: 03/29/2024
Waiting on pressure switch to arrive. ; schdld next appmnt for 4/2 TUE PM
We serviced a
GE RANGE/COOKTOP EL
Model JS760EPES
Near Spring Hill, KS 66083
Manuel
Job Details: 03/29/2024
Replaced switch. Checked operation. Unit works good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model fpru19f8rfe
Near Omaha, NE 68130
Derek
Job Details: 03/29/2024
Customer states that error code is gone but fridge never cooled down fully. Tech arrived and temperature is 59 degrees on the display and on infrared thermometer. Removed evaporator cover and found incomplete frost pattern. Sealed system failure is present, likely caused by a leak. Tech finds no dye or traces of leak origination. Looked up refrigeration parts and provided quote for repair. Customer would like to hold off at the moment as other fridge in kitchen is working properly. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Omaha, NE 68144
Derek
Job Details: 03/29/2024
Customer states that discoloration/mold/mildew has started occurring on gasket again. Wants seal replaced so baby clothes are not coming in contact with dirty debris. Tech inspected machine and found that door bellows is replaceable from the front of the unit, which is helpful as washer is currently stacked with a dryer on top. Provided quote to customer and offered discount to bring pricing down. Customer approved replacement. Tech installed new bellows and reassembled parts. Ran diagnostics and verified seal is positioned correctly and is holding properly without any leaks. Washer passes tests. Job is complete. ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW
We serviced a
SAMSUNG RANGE PRO STYLE
Model NX60T8751SS/AA
Near Overland Park, KS 66221
Manuel
Job Details: 03/29/2024
Customer states front right burner is not turning on. Its sparks sometimes. I cleaned out burner. Adjusted flame. Electrode is receiving communication sometimes. Ordering electrode. ; ordrng 1 DG34-00046A (Switch)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Kansas City, MO 64157
Manuel
Job Details: 03/29/2024
Replaced console and intermittent issues persisted. Checked wire harness. It checked out good. Checked main PCB and it checked out well. Checked terminal block. Checked out good. Checked outlet cord. Checked out good. Checked motor. Checked out good. Checked heating element and fuses. Checked out good. Checked door switch. Checked out well. Everything checks out well. No reason unit should be having intermittent issues. Unit is unrepairable.
We serviced a
GE REFRIGERATOR
Model GNE29GMKFES
Near Omaha, NE 68104
Mark F
Job Details: 03/29/2024
Customer states unit is not cooling fridge. Found faulty in ff fan. Needs replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1PHKXPQ07
Near Omaha, NE 68114
Mark F
Job Details: 03/29/2024
Customer states water leaking from back upon inspection noticed that it was leaking into fridge and noticed that the top part of the freezers drain was plugged so steamed it out and added updated drain kit; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN
We serviced a
AMANA REFRIGERATOR
Model AS12575GRS01
Near Omaha, NE 68111
Mark F
Job Details: 03/29/2024
Customer states no ice and water dispensing slow and upon inspection noticed that the water pressure from the valve was weak went down to basement closed the saddle valve to try and get rid of sediment but only helped out a little bit customer needs plumber
We serviced a
LG STACK WASH/DRY
Model DLHC1455W
Near Omaha, NE 68131
Mark F
Job Details: 03/29/2024
Customer states unit is not drying and now not powering on. Property maintenance reassembled unit before our arrival. Past diagnosiss when unit was left disassembled by property maintenance, was a failed heat pump. Heat pumps need replaced by entire base. Reason for no power: connector on PCB had fallen off, would need new user interface. Needs authorization and need 2nd man for repair.; ordrng 1 AAN73349757 (COMPRESSOR BASE) and 1 EBR89085409 (User interface)
We serviced a
LG REFRIGERATOR
Model LMXS28626D.ASBCNA1
Near Omaha, NE 68136
Mike F
Job Details: 03/29/2024
Customer states FFe error code. Found locked evaporator fan motor. Ran for evaporator cover, cover was incorrect. Swapped ice maker fan and evaporator fan to get unit to start cooling. Fan turned on. Tech returning 3/30 to installed evaporator fan motor.; dspstn on spec-tagged invntry: 1 TCA36811409 R600 TCA36811415 , pckd up 1 EBR83845003 (Pcb) and 1 AEB72913935 (Evap cover)
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Omaha, NE 68136
Mike F
Job Details: 03/29/2024
Customer states unit is constantly draining and cancel button is not working. Dishwasher giving i30 error for aqua sensor. Slid unit out, found water in basin. Removed water from basin and started cycle. Let unit run for 20 minutes. Found no evidence of a leak fro, drain pump, water valve, motor or sump. Service call collected.
We serviced a
JENNAIR RANGE/COOKTOP EL
Model JGR8875QDS
Near Bennington, NE 68007
Mike F
Job Details: 03/29/2024
Customer states oven not getting to temp and they will hear a poof every now and then. Found bake Ignitor only pulling 2.8 amps. Quoted to replace. ; used 1 5303935066 (UNI.FLAT IGNITOR KIT) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF31CG7400SRAA
Near Omaha, NE 68136
Mike F
Job Details: 03/29/2024
Return with parts . Checked temperatures, freezer was at 28 and fresh food section was at 40. Installed main pcb and freezer evaporator. Was able to control fans in HASS, Unit passed hass. Returning 4/2 to installed case filter and add clips to door to level. ; schdld next appmnt for 4/2 TUE !
We serviced a
SUB ZERO REFRIGERATOR
Model BI-48S/0
Near Missouri Valley, IA 51555
David
Job Details: 03/29/2024
Installed new control board and programmed new board to correct model. Compressor and fans instantly fired up, and the display is back up and running.
We serviced a
JENNAIR RANGE/COOKTOP EL
Model JEC0536ADS
Near Omaha, NE 68124
Jacob
Job Details: 03/29/2024
Customer states unit glass is not working. Unit will need a new glass top. ; ordrng 1 W10207850 (Glass top)
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME11A7510DS/AA
Near Lincoln, NE 68516
Derek F
Job Details: 03/29/2024
I arrived today with the part to complete the repair to the microwave. I first disconnected power and the door harness. I then removed the old door and installed the new door. I then reconnected power and tested the interface. I was able to set the clock and operate the microwave normally.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
GE OVENS GAS
Model EGR3000ED0BB
Near Omaha, NE 68157
Mark
Job Details: 03/29/2024
Customer states oven wont heat, verified operation of bake and broil ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR,OVEN and 1 WB13K21 IGNITER OVEN
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Honey Creek, IA 51542
David
Job Details: 03/29/2024
Installed new inner tub and friction ring. Cleaned out the base with isopropyl alcohol and tested unit. Unit is behaving normally. I believe all issues have been resolved.
We serviced a
KENMORE REFRIGERATOR
Model 106.5110311
Near Bennington, NE 68007
Travis
Job Details: 03/29/2024
Customer states unit seems to be leaking from ice maker. Found heater not functioning which I believe is causing it to overfill. Also condensate drain is plugged. Will need new ice maker. Replaced. Cleared drain. Unit now operating properly. ; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN and 1 W10408179 VALVE-INLT (4389177
We serviced a
JENN AIR RANGE
Model n/a
Near Olathe, KS 66062
Manuel
Job Details: 03/29/2024
Rescheduled unitl customers first available date. Part has not arrived yet. ; schdld next appmnt for 4/8 MON PM
We serviced a
GE RANGE/COOKTOP EL
Model PB965BP4TS
Near Murray, NE 68409
Jacob
Job Details: 03/29/2024
Customer states center burner not working properly on front right burner, installed new burner and infinite switch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Omaha, NE 68106
Jacob
Job Details: 03/29/2024
Customer states unit is leaking water/ice build up. Adjusted fill tube and removed ice build up
We serviced a
LG DRYER
Model DLE1501W
Near Omaha, NE 68105
Jacob
Job Details: 03/29/2024
Customer states unit is having a venting issues. Unit will need a new out door venting assembly.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Shawnee, KS 66226
Ben
Job Details: 03/29/2024
Customer states unit leaks out of the front door when running. Adjusted the tilt so that it was tipped back a little bit.
We serviced a
GE RANGE/COOKTOP EL
Model C2S950P2MS
Near Kansas City, MO 64113
Manuel
Job Details: 03/29/2024
Customer states unit is not powering on. Found UI lit up but not LCD. Checked the daughter board and found a stuck relay. Replaced it. Unit still needs UI. Ordered. ; ordrng 1 WB27X41894 (UI board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Lee's Summit, MO 64082
Eric
Job Details: 03/29/2024
Customer er states unit stopped making ice found ice maker room had frozen over getting to wire harness and corroding connections ordered new harness fan gaskets and updated housing; ordrng 1 5304530081 (Housing) and 1 5304519206 (Harness) and 1 5304524796 (Fan motor) and 1 5304524344 (Gasket) and 1 5304519209 (Gasket 2), dspstn on spec-tagged invntry: 1 243297613 ICE MAKER
We serviced a
LG WASHER
Model WM3370HVA/01
Near Bellevue, NE 68123
Kyle
Job Details: 03/29/2024
Returned with part replaced door gasket unit tests ok. Job complete
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Omaha, NE 68022
Shannon
Job Details: 03/29/2024
Return back to unit pulled out on floor protection and let run found another leak from tub seam as well as the other issues took photos and documented issue stainless tub seam is not a serviceable part would need unit to be replaced with a new dishwasher customer state has leaked into basement ceiling already
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Papillion, NE 68046
Kyle
Job Details: 03/29/2024
Customer states unit will not spin at all. Inspected unit found bad stator #DC31-00111a. Unit has 10 year part warranty on motor. Customer is going to try finding receipt to get part covered
We serviced a
GE REFRIGERATOR
Model GFE28HMKIES
Near Papillion, NE 68046
Kyle
Job Details: 03/29/2024
Customer states fridge section is not cooling. Inspected unit found bad evap fan. Replaced fan unit tests ok. Job complete
We serviced a
LG OVENS ELECTRIC
Model LDE4413ST
Near Papillion, NE 68046
Kyle
Job Details: 03/29/2024
Customer states lower oven is not heating. Inspected unit found convection element tests open. Will need to replace element ordered part scheduled return visit for Tuesday 8-9; ordrng 1 MEE62865003 (ELEMENT - CONVECTION)
We serviced a
WHIRLPOOL ICEMAKERS - GRID
Model WRS315SDHZ08
Near Lee's Summit, MO 64081
Eric
Job Details: 03/29/2024
Customer states ice maker doesnt make ice, tested unit did not harvest or call for water ordered new ice maker getting voltage to ice maker; ordrng 1 W11700250 (Ice maker)
We serviced a
BERTAZZONI RANGE PRO STYLE
Model HERT486GDFSAVT
Near Omaha, NE 68105
Jacob
Job Details: 03/29/2024
Customer states gauge is not working. Unit will need a new gauge. ; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RS263AERS/XAA
Near Omaha, NE 68130
Koby
Job Details: 03/29/2024
Customer states mullion is broken. Found that bracket is broken. Recommend replacement of mullion assembly.
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63T8951SS/AA
Near West Des Moines, IA 50266
Alex
Job Details: 03/29/2024
Return with parts. Replaced all boards under cooktop. Tested unit and unit still non responsive on cooktop. Contacted tech line and phone kept hanging up. Added peudo for Monday to contact Samsung. ; schdld next appmnt for 4/1 MON AM
We serviced a
BOSCH DISHWASHER
Model SHP65TL5UC/02
Near Clive, IA 50325
Alex
Job Details: 03/29/2024
Customer compliant is that unit is throwing a e15 error. Slid unit out and dried up water under unit. Ran diagnostic test and no leaks found. Drain pump change has no water under it neither does inlet valve. Not able to locate leak. If issue returns in the next 30 days, customer can reach out to HHAR again with no additional service call fee.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR
Near Waukee, IA 50263
Alex
Job Details: 03/29/2024
Customer compliant is that unit is frozen over. Steamed out unit and saw water coming from ice room crack. Resealed ice room with rtv and installed new ice maker. Tested ice maker and unit is now operational. Job complete.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-13718C ICE MAKER , and 1 DA97-14504C ICE BCKT
We serviced a
AMANA REFRIGERATOR
Model arb2107aw
Near La Vista, NE 68128
Lucas
Job Details: 03/29/2024
Customer states unit is not cooling properly in ff or freezer section. Freezer evaporator is frosting up in the corner and temps are 20 degrees higher than they should be. Unit has a leak in the sealed system. Unit will need sealed system repair but parts are not available due to the units age.
We serviced a
KITCHENAID DISHWASHER
Model KDC-19 ML34334
Near Omaha, NE 68164
Shannon
Job Details: 03/29/2024
Return with valve install test ok
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Omaha, NE 68154
David
Job Details: 03/29/2024
Installed new lid switch without over tightening screws. Repair is complete.
We serviced a
LG REFRIGERATOR
Model LSX526366S/00
Near Omaha, NE 68118
Shannon
Job Details: 03/29/2024
Arrived at unit doors are prefect customer says will run loud protected floor pulled out remove rear access cover
We serviced a
LG WASHER
Model WT7600HKA
Near Omaha, NE 68164
Shannon
Job Details: 03/29/2024
Inspect unit is stuck on one cycle dial wont select different cycle picked up part install test ok ; pckd up 1 Ebr81634405 (Pcb)
We serviced a
GE WASHER
Model GTW840CPNDG
Near Kansas City, KS 66106
Manuel
Job Details: 03/29/2024
Customer states unit is not powering on. Checked outlet. Checked out good. Unplugged unit and waited a minute. Plugged back in and unit still would not turn on.; ordrng 1 WH22X29049 (Inverter Board) and 1 WH22X31618 (Control Board)
We serviced a
LG WASHER
Model WM8100HVA
Near Ankeny, IA 50023
Dillon
Job Details: 03/29/2024
Will need to return with parts
We serviced a
LG REFRIGERATOR
Model LFXS28566S/01
Near Ankeny, IA 50023
Dillon
Job Details: 03/29/2024
Found that after I swapped the compressor and filter drier that the machine is now cooling properly. Job complete. ; dspstn on spec-tagged invntry: 1 TCA38151706 R134 CMPRSR R134 and 1 ADH73150210 DRIER UV
We serviced a
GE REFRIGERATOR
Model CVE28DP4NDW2
Near Council Bluffs, IA 51503
David
Job Details: 03/29/2024
Customer has never opened the ice room door, and it was difficult to open. Tech opened door and cleaned seal off with warm soapy water. Unit is running normally.
We serviced a
GE DRYER
Model GFD85GSPNRS
Near Council Bluffs, IA 51503
David
Job Details: 03/29/2024
Customer concern with unit remaining damp at the end of cycle unless using timed dry. Ran unit through diagnostics, and the unit passed. Sensor dry relies on wet clothes actively touching the moisture bars. I advised and informed the customer on how the he sensors operate. Ignitor lights flame promptly, airflow out of the house is great. Ran unit through smartHQ diagnostics, unit passed. All thermistors read within spec at room temperature and at operating temperatures.
We serviced a
LG OVENS ELECTRIC
Model LREL6325F.FRSLGA
Near Bellevue, NE 68123
Kyle
Job Details: 03/29/2024
Customer states unit is not heating properly. Tested unit on 350* bake found display is reading 250* thermocouple reading 370*. Cycled power display is now reading correct temp. Verified all elements working properly and sensor is good. Unit will need main control board if issue returns.
We serviced a
LG WASHER
Model WT6105CW
Near Lincoln, NE 68516
Derek F
Job Details: 03/29/2024
Upon inspection the washer was only giving hot water even when on the cold cycle. I first ran a test cycle on cold and the machine when giving only hot water. I checked the waterlines and the were switched. I reinstalled the waterlines on the correct side and ran the test again. The washer now gives cold water and is operating properly.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Omaha, NE 68105
Kyle
Job Details: 03/29/2024
Returned with part replaced main control board unit tests ok. Job complete
We serviced a
SAMSUNG REFRIG- BUILT IN
Model RF265BEAESR/AA
Near Urbandale, IA 50323
Alex
Job Details: 03/29/2024
Customer states units ice maker is freezing up and no longer making ice. Inspected unit, units ice maker has ice build up under ice maker. Unit will need the new ice maker service kit. Put unit in force defrost and steamed ice build up inside ice room. Removed old ice maker and auger. Adjusted fill tube and installed new y-clips. Rtv inside and outside of the ice room. Removed old auger heated drain tube and installed new auger heated drain tube. Reinstalled auger and installed new ice maker. Plugged unit in and changed defrost time and cycled ice maker, icemaker filled with the right amount of water. Please give ice maker 24 hours to maker a full bucket of ice and for temps to come back down to normal. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-11067A RTV OEM DOW 3140 1 DA82-02696A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT
We serviced a
HOTPOINT DRYER
Model HTX24GASK0WS
Near Grimes, IA 50111
Alex
Job Details: 03/29/2024
Customer compliant is that unit is not heating. Disassembled unit and tested and igniter is coming on but coils arent letting gas through. Unit will need new coils. Quoted customer for new coils. Customer approved repair. Replaced coils and tested unit. Unit is now heating. Collected balance. Job complete. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT and 1 5318EL3001A IGNITER
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Edwardsville, KS 66111
Manuel
Job Details: 03/29/2024
Customer states unit is making a loud noise. Found a broken clutch after removing stator rotor.
We serviced a
LG REFRIGERATOR
Model LHFS28XBS.ASTCNA1
Near Independence, MO 64052
Eric
Job Details: 03/29/2024
Replaced ice maker fan no error codes
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NX58K7850SS\AA
Near Council Bluffs, IA 51503
David
Job Details: 03/29/2024
Concerns of a clicking noise and fan spinning off and on while using the unit. I started the unit into preheat and noticed the cooling fan kicking on and off. I advised the customer this isnt a cooking fan, its the cooling fan in the back of the unit, its a good thing this fan is running as it provides cooling for the electronics in the chassis. Oven health check, ignitor pulls amps and lights flame within 10 seconds, and oven pre heated successfully. No issues found with this unit.
We serviced a
FISHER PAYKEL DISHWASHER
Model DD603I
Near Liberty, MO 64068
Eric
Job Details: 03/29/2024
Customer states unit runs then shuts off found lid not sealing correctly lid actuators are discontinued no repair available
We serviced a
SAMSUNG WASHER
Model WF45T6000AW
Near Bondurant, IA 50035
Austin
Job Details: 03/29/2024
Customer states unit is dead. Replaced ui and main pcb
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Omaha, NE 68137
Mark
Job Details: 03/29/2024
Customer states unit isnt heating, element has burned out and needs replaced ; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML
We serviced a
GE DRYER
Model GFD55ESTR1RS
Near Omaha, NE 68111
Mark
Job Details: 03/29/2024
Replaced broken belt with new.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW
Near Kansas City, KS 66104
Chance
Job Details: 03/29/2024
Customer states unit is not making ice. Replaced ice maker in unit. Tested unit, unit cycled properly. Job complete.
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFE
Near Clive, IA 50325
Mike
Job Details: 03/29/2024
Unit only made one back of ice and temps are 20* in freezer. Pulled unit out and tapped system and low side was -19 and high side was 79psi. Should be 0-5 low side and 100-120 high side confirming the unit has a refrigerant leak and will need evaporator, heat exchanger, and filter drier. Recovered remaining refrigerant, and cute out evaporator, heat exchanger, and filter drier, and brazed in new ones. I checked for leaks and found none. Vacuumed down unit to 600 microns. I recharged with 5.9oz r134a. Pressures at 5 and 105 and unit beginning to blow cold air. Allow 24 hours for temps to return to normal and 24-48 for ice production to return. Job complete.; dspstn on spec-tagged invntry: 1 WPW10143759 UV DRIER (WPL)
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Grimes, IA 50111
Mike
Job Details: 03/29/2024
Customer stated washer had a SE error during operation. Error indicates the unit has an issue with the drain. ; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP
We serviced a
GE REFRIGERATOR
Model GFE26JYMWFFS
Near Council Bluffs, IA 51503
David
Job Details: 03/29/2024
Returned with and installed new fans. Repair is complete.; dspstn on spec-tagged invntry: 1 WR60X10209 MOTOR DC COND FAN
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESG/AA
Near Waukee, IA 50263
Dillon
Job Details: 03/29/2024
Found that after I repaired the icemaker that the machine is operating properly. job complete; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02696A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT
We serviced a
DANBY ALL OTHER
Model DKC5811BSL-1
Near West Des Moines, IA 50266
Dillon
Job Details: 03/29/2024
Found that the compressor is locked up. Compressor is discontinued, no other subs. Job complete.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US
Near Roca, NE 68430
Derek F
Job Details: 03/29/2024
Upon inspection the unit had stopped during a cycle and had a burning smell. I first found the unit with water left in it and attempted to drain. The unit did drain but smoke emitted from the base and I killed power. I pulled the unit and found the house wiring burnt about a foot back from the terminal. I also found the drain line had a small leak. I will return with a new drain line to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 DD97-00613A (Drain line)
We serviced a
SAMSUNG DRYER
Model DVE50A8600
Near Indianola, IA 50125
David M.
Job Details: 03/29/2024
Replaced user interface with new speaker. Now machine chimes and has volume
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Urbandale, IA 50323
Rory
Job Details: 03/29/2024
Customer states unit is no longer making ice upon arrival found unit had error codes for icemaker failure. Replaced icemaker unit cycled and filled please allow 24 hrs for ice to fill bucket; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02696A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63BG8315SSAA
Near Ames, IA 50010
Rory
Job Details: 03/29/2024
Unit has cracked cooktop replaced cooktop unit operating properly.
We serviced a
SAMSUNG OVENS ELECTRIC
Model NQ70M7770DG/AA
Near Omaha, NE 68130
Travis
Job Details: 03/29/2024
Replaced lower cooling fan. Ran both oven and microwave. No error code.
We serviced a
SUB ZERO FREEZER
Model 601F/S
Near Bennington, NE 68007
Travis
Job Details: 03/29/2024
Returned with part. Programmed new control board. Installed it. Unit is now operating properly. Also cleaned dryer vent as add on.
We serviced a
SAMSUNG DISHWASHER
Model DW80CG5020SRAA
Near Bondurant, IA 50035
Austin
Job Details: 03/29/2024
Customer states leaking. Adjusted water line on unit.
We serviced a
LG REFRIGERATOR
Model LRFOC2606S
Near Des Moines, IA 50312
Alex
Job Details: 03/29/2024
Customer compliant is that unit is not making ice up top. Temps I. Ff and fz are good. Error code is for ice room fan. Unit will need a new evap cover with fan, ordering new evap cover and will return to complete repair. ; ordrng 1 AEB76044908 (Evap cover - dsm)
We serviced a
LG DRYER
Model DLE7400WE.ABWEEUS
Near Urbandale, IA 50322
Rory
Job Details: 03/29/2024
Customer states that unit at one point had an H5 or HS error Customer also states that unit sometimes takes multiple times to dry upon arrival tested unit. Found sensor bar not fully seated after plugging in unit now operating properly job complete.
We serviced a
GE WASHER
Model GUD24ESSJ0WW
Near Omaha, NE 68182
Jacob
Job Details: 03/29/2024
Customer states unit is leaking water. Installed used water valve off a different unit.
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEM8
Near Urbandale, IA 50323
Dillon
Job Details: 03/29/2024
Found that after replacing the icemaker that the unit is operating properly and not overflowing with water. Job complete.
We serviced a
GE RANGE/COOKTOP EL
Model ZDP486NDT1SS
Near Ashland, NE 68003
Derek F
Job Details: 03/29/2024
Upon inspection the oven had powered off while cooking. I used my meter to read active temps in the oven and preheated to 400°F. The oven did reach temp but didnt maintain it. After opening the oven, it failed to get back to preheat temperatures even after 20 minutes. I will return with temperature sensors for both ovens to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 2 WB21X22134 (Temp sensor)s
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8600QLAA
Near Ankeny, IA 50021
Austin
Job Details: 03/29/2024
Customer stated there was a dent on the door panel. Replaced door panel. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Lincoln, NE 68526
Kevin
Job Details: 03/29/2024
Found 41 c errors and software not up to date, also customer get clear ice around bucket. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
LG REFRIGERATOR
Model LFDS22520S.ASTCNA0
Near Grimes, IA 50111
Mike
Job Details: 03/29/2024
Customer complaint is unit is no longer cooling. Unit unplugged when arrived. Plugged unit in and can hear compressor trying to start but will not. There is a 3 blink error on the board for open winding on the compressor. Unit will need new compressor and filter drier to repair. Customer also stated that unit is not making ice or dispensing water. Checked water supply and there is no water to the fridge. Water supply is on saddle tap shut off on pex and is leaking. Recommended customer call a plumber to resolve issue. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
BOSCH REFRIGERATOR
Model `
Near West Des Moines, IA 50266
Mike
Job Details: 03/29/2024
Unit not making ice. Unit does dispense water and ice dispenser works just no ice. E2 on display checked detailed errors and tried to call techline but they are closed for the holiday. Will call techline Monday to see what the next course of action is as this issue keeps returning. ; schdld next appmnt for 4/1 MON !
We serviced a
GE OVENS ELECTRIC
Model JGS760SP1SS
Near Waukee, IA 50263
Mike
Job Details: 03/29/2024
Unit needs new outer oven door glass. Scheduled for 4-4-24 pm; ordrng 1 WB56X30062 (Glass & Panel Door Assy - DSM), used 1 SHIPPING (PARTS HANDLING) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near West Des Moines, IA 50265
Mike
Job Details: 03/29/2024
Customer complaint was ice maker not making ice. Completed ice maker up date kit. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA82-02673A ICEMKR UPDATE , used 1 DA81-11160A (FOAM PAD-AUGER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RH25H5611SR/AA
Near Omaha, NE 68164
Travis
Job Details: 03/29/2024
Returned with part. Installed new fresh food evap cover with fan. Fan comes on and unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DA97-08724N EVAP CVR
We serviced a
SUB ZERO REFRIGERATOR
Model BI30U/O
Near Omaha, NE 68154
Travis
Job Details: 03/29/2024
Returned with parts. Installed updated manifold and new inlet valve behind toe kick. Ran unit. No leaks found and valve is no longer making noise.
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCTB9
Near Omaha, NE 68144
Travis
Job Details: 03/29/2024
Returned with part. Installed new heating element. Put unit in diagnostics. Filled unit with water and verified no leaks. Ran heater and verified water is heating. Drained water. Reassembled unit. Ran calibration cycle. Unit is now operating properly
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Lincoln, NE 68516
Kevin
Job Details: 03/29/2024
Arrived at location ; schdld next appmnt for 4/1 MON PM
We serviced a
GE WASHER
Model GUD27ESSMWW
Near Lincoln, NE 68516
Kevin
Job Details: 03/29/2024
Unit not draining,spinning.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Lincoln, NE 68506
Kevin
Job Details: 03/29/2024
Found 23 error ; ordrng 1 DA97-15765C (Condenser fan)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Malcolm, NE 68402
Derek F
Job Details: 03/29/2024
Upon inspection the ice maker had failed to produce ice. I did not see any evidence of ice build up in the ice room. I ran the ice maker through a test cycle. It did cycle but failed to fill at the end. I then put the unit in force defrost and removed the ice maker. I then installed the new ice maker and ran another test. The ice maker cycled and filled properly.Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT
We serviced a
SAMSUNG DRYER
Model DVE53BB8700TA3
Near Altoona, IA 50009
David M.
Job Details: 03/29/2024
Inspected unit and found damaged wire harness. Spliced new wires into unit and ordering new power cord and will return tomorrow to install. ; schdld next appmnt for 3/30 SAT AM
We serviced a
GE MONOGRAM OVENS ELECTRIC
Model ZSB9231NSS
Near Chicago Precinct, NE 68022
Mike F
Job Details: 03/29/2024
Return with parts. Installed UI and tested. Unit is operating as it should.
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FFEF3043LSM
Near Kansas City, MO 64114
Eric
Job Details: 03/29/2024
Customer states oven doesnt heat up tested elements both broil and bake have continuity. Tested power power good coming into board no power going to elements when oven switched on needs new board quoted customer declined (5304518660) part number
We serviced a
LG DISHWASHER
Model LDTH7972S.ASSESNA
Near Waukee, IA 50263
Rory
Job Details: 03/29/2024
Returned with parts replaced main pcb tested unit. Unit operating properly job complete
We serviced a
ELECTROLUX OVENS GAS
Model E36DF76GPS2
Near Kansas City, MO 64112
Ben
Job Details: 03/29/2024
Return with parts. Replaced main board.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FSH22022AW
Near Omaha, NE 68106
Mark
Job Details: 03/29/2024
Customer states water building up in fridge and leaking, needs condenser and drain line cleaning
We serviced a
GE OVENS GAS
Model JGB635DEKWW
Near Council Bluffs, IA 51501
Mark
Job Details: 03/29/2024
Customer needs missing drawer support glide installed
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Omaha, NE 68114
Mark
Job Details: 03/29/2024
Customer states unit is leaking, needs sump assembly
We serviced a
SUB ZERO REFRIGERATOR
Model 601R/0
Near Omaha, NE 68114
Mark
Job Details: 03/29/2024
Replaced door seal