Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

WHIRLPOOL WASHER

Model WHD560CHW0

Near Kansas City, MO 64111

Eric

Job Details: 06/10/2025

Customer states unit makes loud buzzing found condenser fan the source of the noise fan is getting voltage but not spinning quoted repair customer accept ordered part and rescheduled.; ordrng 1 W11342035 (Condenser fan)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW

Near Kansas City, MO 64109

Eric

Job Details: 06/10/2025

Customer states used washer cleaner made issue worse found a bunch of dirt stuff inside tub. Customer wanted unit taken apart and deep cleaned quoted repair. Customer declined; dspstn on spec-tagged invntry: 1 WX10X312 WASHER MAGIC 12 FL OZ

We serviced a

LG REFRIGERATOR

Model lfx25974fw/05

Near Omaha, NE 68116

Travis

Job Details: 06/10/2025

Found water supply from house weak. Will need plumber to correct. Instructed if issues persist after to give us a call

We serviced a

SAMSUNG W/D COMBO (H)

Model WD53DBA900HZA1

Near Elkhart, IA 50073

Anthony

Job Details: 06/10/2025

Customer stated that unit is displaying out of balance message on display. Was advised to return & replace mems sensors to resolve issues.

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA1

Near Papillion, NE 68133

Derek

Job Details: 06/10/2025

"Customer states that his LG app is alerting to a door being ajar while all doors are closed. Has been going on for roughly 2 weeks, leading to the ice cream and ice packs being slightly soft. Tech arrived and found the fresh food compartment at 41. Freezer has been opened for 20-25 seconds and measuring between 1 and 9 degrees. Tech used a magnet to trigger the reed switch in the freezer and verified that the ice fan and evaporator fan power on and begin circulating air. Tech foumd freezer rails a little stuck for both freezer drawers, but no physical signs of a door being left open. Removed deli drawer from the fresh food zone and found the return vents clear of ice and frost. While inspecting the unit, the machine entered defrost and tech is able to confirm that the evaporator is melting down and the condensate is sizzling on the heating element. Tech and customer checked the LG ThinQ app and ran self diagnosis. Machine passes the diagnosis test and says that the sensors, fans, defrost, and 'etc' are all in passing condition and experiencing normal operation. Tech finds no immediate issues and customer is relieved. Job is complete. ; dspstn on spec-tagged invntry: 1 ADL73762013 EVAP"

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Omaha, NE 68154

Shannon

Job Details: 06/10/2025

Inspect unit replace Thermister ran hass all passed sent report recommend update dryer damper outside has 3 inch vent Neds 4 inch vent damper with hookup explained to lady of the house ; pckd up 1 Dc32-00007a (Thermister)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASD

Near Altoona, IA 50009

Job Details: 06/10/2025

Replaced ice maker fill tube and water inlet valve.

We serviced a

KITCHENAID COOKTOP ELEC

Model KCIG550JBL01

Near Altoona, IA 50009

Anthony

Job Details: 06/10/2025

Customer stated that unit is displaying error F7E6 during operation with left side of induction cook top. Found unit will need replacement fan motor.

We serviced a

MAYTAG DRYER

Model MEDB750YW0

Near Omaha, NE 68154

Shannon

Job Details: 06/10/2025

Failed control gave est to repair customer ok repair board test ok

We serviced a

LG DRYER

Model DLE7177RM

Near Chicago Precinct, NE 68022

Mike F

Job Details: 06/10/2025

Applied high heat rtv to gasket and reinstalled gasket.

We serviced a

WOLF (H) RANGEHOOD

Model PL461912

Near Polk City, IA 50226

Brian

Job Details: 06/10/2025

"Customer states unit was squealing, then stop working and now works but not as strong. Blower sounds like something is stuck in it and may have damaged the blower. Remote blower is not safely accessible. Referred to a contractor or back to Ferguson."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model DGUS2645LF2

Near Omaha, NE 68104

Mark F

Job Details: 06/10/2025

Customer states water flows out of the door constantly. Water shut off when arrived. Can hear valves running. Found connecting arm on dispenser paddle broken. Would need new assembly.; pckd up 1 242074223 (Dispenser assy)

We serviced a

SAMSUNG DISHWASHER

Model DW80CG4051SR

Near Roca, NE 68430

Ali

Job Details: 06/10/2025

Customer had the unit pulled during arrival. During inspection there was water in the base of the unit. Dissembled the base and cleaned all of the water out. I noticed the drain went into the basement. The drain system was not proper. Recommend fixing the drain line. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG OVENS GAS

Model NX58M6850SS/AA

Near Council Bluffs, IA 51503

Lucas

Job Details: 06/10/2025

"Customer states they replaced bake igniter themselves. Unit worked for some weeks, now not igniting again. Tested unit on bake, igniter getting voltage but not igniting. Unit will need a new igniter."

We serviced a

SUB ZERO (H) REFRIGERATOR

Model DET3650RID

Near Omaha, NE 68124

Jacob

Job Details: 06/10/2025

Customer states unit is missing parts. Installed new parts.

We serviced a

MARVEL ICEMAKERS U/C(H)

Model MLCP215-SS81A

Near Ankeny, IA 50023

Job Details: 06/10/2025

Adjusted power connector on water valve.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM4

Near Omaha, NE 68164

Shannon

Job Details: 06/10/2025

Ice maker leaking water and ice bucket broken Wpw10300024 and w11185686; pckd up 1 W11185686 (Bucket)

We serviced a

GE REFRIGERATOR

Model GNE25JGKWFWW

Near Omaha, NE 68130

Derek

Job Details: 06/10/2025

Customer states that she purchased a new water filter from the home depot and the new filter does not work. Tech inspected and used the newfi diagnostic tool to check the filter status. The new filter shows as 'unknown' manufacturer and is being prevented from operating. Tech reinstalled the previous filter and the filter shows as 'expired genuine filter' and allows water to dispense. Tech explained that her brand new filter is faulty or counterfeit and she should return it to the store asap. Tech suggest that she purchase a new filter directly from the manufacturer online to mitigate these issues. Job is complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHB

Near Omaha, NE 68116

Shannon

Job Details: 06/10/2025

"Inspect unit has power to inlet water valve but not powering is on back order with no eta also,other part from previous visit still on back order with no eta rack is rusting and flaking called and Chelsea know recommend replacing unit"

We serviced a

LG REFRIGERATOR

Model LDP6810BD

Near Hallam, NE 68368

Derek F

Job Details: 06/10/2025

Upon inspection the dishwasher was making a loud noise mid way through the cycle. Customer had video of unit making noise continuously with about 2:10 left in the cycle. Noise was likely from wash motor and most often occurs only on heavy cycle. I ran the unit through a express cycle and tests but couldnt reproduce the noise. The dishwasher would need a new wash motor to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG REFRIGERATOR

Model n/a

Near Prairie Village, KS 66208

Eric

Job Details: 06/10/2025

Installed leakage kit and replaced door gasket unit good to go

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFW0

Near Omaha, NE 68164

Mike F

Job Details: 06/10/2025

"Customer states dishwasher is leaking from bottom. Removed toe kick and started unit. Evidence of leak from float switch. Removed float and tightened nut, no leaks found while running. Recommend replacing float assembly if issue repeats. Quoted for repair."

We serviced a

BOSCH DISHWASHER

Model SHS843AF5N/01

Near Lincoln, NE 68512

Bryce

Job Details: 06/10/2025

"Customer states unit has a problem where the power is coming in and out sometimes based on moving the dishwasher, went ahead and pulled the dishwasher out upon checking the power box noticed the L1 line was not fully connected needed to be re-screwed down unit now has 120 V in his secured job complete"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR

Near Urbandale, IA 50322

Rory

Job Details: 06/10/2025

Technician recommended replacement of condenser fan motor

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Des Moines, IA 50312

Brian

Job Details: 06/10/2025

"Customer states dryer drum doesnt roll, but it heats and blows air. Found the drive pulley busted in half and the belt shredded. Drive kit and pulley needed. Follow up required. ; ordrng 1 WP8066184 (Pulley), dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP)"

We serviced a

BOSCH DISHWASHER

Model SHP78CM5N/22

Near Lincoln, NE 68506

Bryce

Job Details: 06/10/2025

Customer states unit is not responding correctly and the lights not popping up went ahead and changed the control board unit is now working correctly and the lights not popping is now on during the wash cycle

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204ESB00

Near Omaha, NE 68114

Kelvin

Job Details: 06/10/2025

"Customer state unit is making ice continuously.Will not stop. Inspected unit confirmed bail arm is at a place. Set arm back in place. unit is operating properly, job complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TD8

Near Omaha, NE 68116

Travis

Job Details: 06/10/2025

Condenser blade fell off. Put back on. Seems secure. Added adhesive to prevent issue.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Council Bluffs, IA 51503

Lucas

Job Details: 06/10/2025

"Customer states washer will fill a couple spurts of water and then do nothing. Out unit into service mode. Errors for lid lock and long fill present. Tested lock in service mode. Lock is functioning properly. Tested inlet valve, hot is very slow. Cold is getting voltage but not opening. Unit will need a new inlet valve. ; ordrng 1 W11210459 (Inlet valve)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Omaha, NE 68130

Derek

Job Details: 06/10/2025

"Customer states that the dryer was running really hot on the last cycle. Tried to run another cycle 2 hours later and the dryer won't start. Tech inspected and confirmed complaint. Main pcb clicks to turn the motor on, but dryer does not tumble or heat. Tech verified 241vac at the outlet and then disassembled. Foubd thermal fuse on the exhaust duct open. Heater is 9.9ohm and has no direct path to ground. Thermistor is reading 12.1kohm, which passes testing based on ambient temperature and documentation in the service manual. Tech is unable to check the venting as the dryer would not run. Gave customer a quote to install a new fuse to get operations going again. Customer approved repair. Tech installed new thermal fuse and ran tests on the dryer. The dryer is properly cycling the heater on and off. Checked venting outside of home and foubd venting between 6.8-8.5 miles per hour, which is low. Customer will need to have their venting cleaned out to fully address issue. Tech offered to add vent cleaning to his quote, but the customer plans to use a different duct specific company. Job is complete."

We serviced a

GE REFRIGERATOR

Model GFE26JYMXFFS

Near Lincoln, NE 68504

Bryce

Job Details: 06/10/2025

Customer states unit is leaking upon inspection verified complaint could not see the leak happening but the fridge temperatures have went down and the temps are good as well as no leak from the ice maker believed to have been a door left open unit is working as should job complete

We serviced a

TRUE (H) REFRIGERATOR

Model GDM45HCLD

Near Valley, NE 68064

Travis

Job Details: 06/10/2025

Customer states unit stopped cooling. States breaker had tripped but after reset unit didnt cool. Upon arrival unit is 40 degrees. Fans and compressor running. Verified sensor readings against actual. Reading accurate. Cycled power to unit. After 5 minute dwell everything kicked back on. Compressor drawing proper amperage. No issues found at this time.

We serviced a

GE REFRIGERATOR

Model GFE28GYNJFS

Near Lincoln, NE 68521

Bryce

Job Details: 06/10/2025

Customer states ice maker is leaking upon inspection checked for issue could not get the unit to leak on fill of the ice maker went ahead and plugged in smart hq and noticed door had been left open and had a couple error codes went ahead and cleared all the door open codes unit had. No defect found

We serviced a

SAMSUNG RANGE GAS

Model NX58F5500SS/AA

Near Omaha, NE 68164

Mark F

Job Details: 06/10/2025

Customer states unit doesnt bake. Boil and cooktop work good. 0amps at igniter. 120v at igniter. Failed igniter.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRH19D7LF0

Near Chicago Precinct, NE 68022

Travis

Job Details: 06/10/2025

Drained plugged. Cleared.

We serviced a

SAMSUNG DRYER

Model DV395DTPAWR/A1

Near Omaha, NE 68122

Travis

Job Details: 06/10/2025

Found element Tco open. Replaced. Ran unit. Element cycles on and off properly. ; dspstn on spec-tagged invntry: 1 WP35001193 TCO DC96-00887C

We serviced a

SAMSUNG RANGE GAS

Model NX60A6751SS/AA

Near Council Bluffs, IA 51501

Lucas

Job Details: 06/10/2025

"Customer states C20 error is displaying every time she uses bake cycle. Upper, lower, or whole oven. C20 means unit thinks temp sensor is shorted or open. Neither sensor is reading open, and both are plugged in properly. Both test slightly out of range on ohms. Customer also has temp control issues. Unit will need a new main control and sensors installed. ; ordrng 1 DG32-00004C (Temp sensor)"

We serviced a

GE PROFILE REFRIGERATOR

Model PSB42YGXASV

Near Omaha, NE 68154

Travis

Job Details: 06/10/2025

Customer showed me unit making hammering noise when getting water. Checked filter is in tight. Removed and put in bypass. No noise. Reinstalled filter. No noise but John guest fitting leaking. Installed new. Still leaking. Cut back plastic water line and reattached. Ran water. No leaks or noise.

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA

Near Overland Park, KS 66223

Chris

Job Details: 06/10/2025

Customer stated unit is not making ice. Unit needs ice maker update.

We serviced a

LG REFRIGERATOR

Model LFXS26973S/00

Near Waverly, NE 68462

Ali

Job Details: 06/10/2025

During inspection I gained access to the freezer evaporator and noticed a weak frost pattern. Due to the age and cost customer is going to purchase a new unit. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG WASHER

Model WF42H5200AP/A2

Near Omaha, NE 68106

Jacob

Job Details: 06/10/2025

Customer states unit is not working. Unit will need a new motor.

We serviced a

KENMORE DRYER

Model 110.87892601

Near Omaha, NE 68106

Cole

Job Details: 06/10/2025

Customer states unit not heating. Will need new eating element and thermostat. ; dspstn on spec-tagged invntry: 1 280148 CUTOFF-TML

We serviced a

MAYTAG RANGE GAS

Model GCBG500

Near Des Moines, IA 50317

Job Details: 06/10/2025

Recommend replacing spark module. Parts no longer available.

We serviced a

SAMSUNG WASHER

Model WF45B6300AP/US

Near Runnells, IA 50237

Anthony

Job Details: 06/10/2025

Customer stated that unit is no longer operating properly. Found unit will need new PBA main control.; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP

We serviced a

LG WASHER

Model WM3670HWA

Near West Des Moines, IA 50265

Brian

Job Details: 06/10/2025

Customer states unit is not draining. Found drain pump failed. Replaced drain pump and unit is operating as designed. Job complete. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP

We serviced a

FULGOR MILANO(H) RANGE PRO (H)

Model F6PDF486GS1

Near Omaha, NE 68157

Jacob

Job Details: 06/10/2025

Customer states auto lock is engaging. Reset the unit snd unit is now operating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Lincoln, NE 68524

Derek F

Job Details: 06/10/2025

Upon inspection the ice maker was making a huge block of ice in the ice bin. The ice makers bail arm had also fallen off. I found the ice maker had lifted from its mount on the back and was leaning forward. This causes is to spill out of the mold into the bin after every harvest cycle. I corrected the ice makers mounts and ensured it was level. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

EQUATOR W/D COMBO (H)

Model 4400N

Near Omaha, NE 68111

Mark F

Job Details: 06/10/2025

Returned with part. Installed new blower housing. Tested. Unit made smoke. Found constant voltage to heater. Was able to free relay on PCB. Watched voltage cycle on/off at heater for 20 minutes. Smoking stopped. Would recommend new PCB of if issues continue.

We serviced a

ELECTROLUX DRYER

Model EFMG517STT0

Near Altoona, IA 50009

Job Details: 06/10/2025

Removed lint ball from dryer vent.

We serviced a

LG REFRIGERATOR

Model LFXS30766D.ASBCNA0

Near Overland Park, KS 66221

Chris

Job Details: 06/10/2025

Customer states unit is not cooling. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV

We serviced a

SAMSUNG DRYER

Model DV56H9100EG/A2

Near Omaha, NE 68116

Shannon

Job Details: 06/10/2025

Inspect unit power wiring issue gave est to repair customer ok repair wire test ok

We serviced a

GE REFRIGERATOR

Model GSE25GSHECSS

Near Johnston, IA 50131

Brian

Job Details: 06/10/2025

"Customer states refrigerator is not cooling, but freezer is. Found defrost heater failed. New defrost heater needed. ; ordrng 1 WR51X10055 (Defrost heater)"

We serviced a

LG FREEZER

Model LFXS29766S/01

Near Council Bluffs, IA 51503

Mark F

Job Details: 06/10/2025

Customer states unit stopped cooling. 65* both compartments. Used ports from prior system to tap pressures. 65 low 71 high. Unit has a failed compressor.

We serviced a

BOSCH REFRIGERATOR

Model B36BT830NS/74

Near Omaha, NE 68114

Kelvin

Job Details: 06/10/2025

Customer state ice makers still not making ice inspected unit confirmed issue. Freezer door on right side is not shutting completely causing freezer air temp to be above zero. Inform customer to ensure that right side of freezer doors shut at all times. Will call back if no ice in 24 hours. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFEA

Near West Des Moines, IA 50266

Rory

Job Details: 06/10/2025

Returned with new thermistor and defrost thermostat

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070US/AA

Near Overland Park, KS 66207

Eric

Job Details: 06/10/2025

Customer states unit gets 5c error found drain pump came unused replaced pump tested unit now working; dspstn on spec-tagged invntry: 1 DD31-00016A MTR-DRN

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSSA

Near Grimes, IA 50111

Brian

Job Details: 06/10/2025

Return with parts. Replaced sump assembly. Unit operates as designed. No leaks detected. Job complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF32CG5400SRAA

Near Overland Park, KS 66062

Chris

Job Details: 06/10/2025

Customer states unit is not dispensing water. Unit needs new filter case.

We serviced a

DACOR (H) OVENS ELECTRIC

Model ERV48

Near Overland Park, KS 66213

Chance

Job Details: 06/10/2025

"Customer states unit is not functioning properly. Replaced motor and switch in unit. Tested unit, unit is functioning properly. Job complete."

We serviced a

FRIGIDAIRE REFRIG BLD IN(H)

Model FPRU19F8RFD

Near Omaha, NE 68130

Kelvin

Job Details: 06/10/2025

"Customer states units temps is fluctuating, will be at 37 then 60. States system has been replaced before. Unit is showing signs of a sealed system leak reccomend replacing. Cleaned condenser. Repair declined."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Omaha, NE 68022

Mike F

Job Details: 06/10/2025

"Customer states unit is leaking. Toe kick was already removed and floors are warped. Started dishwasher, found leaking from diverter. Quoted for sump, customer approved. Ran for part. Returned and installed. ; pckd up 1 W11178672 (Sump)"

We serviced a

WHIRLPOOL STACK W/D (H)

Model WET3300SQ1

Near Council Bluffs, IA 51503

Lucas

Job Details: 06/10/2025

Customer states washer will not run cycle. Full of water. Lid switch not clicking when door closing. Used screw driver to engage lid switch and unit began working. Unit will need a new lid switch installed. ; ordrng 1 WP3355458 (Lid switch)

We serviced a

GE FREEZER

Model FUF14DLRDWW

Near Omaha, NE 68135

Derek

Job Details: 06/10/2025

"Customer says that the handle has broken and she needs it replaced. Tech inspected and confirmed. The set screws and risers are broken. Gave quote to install a new handle kit and customer approved. Installed new handle, risers, and set screws onto the door. Job is complete."

We serviced a

GE DISHWASHER

Model GTD655SSJ5SS

Near Hickman, NE 68372

Ali

Job Details: 06/10/2025

During inspection there was no feedback at the user interface. Flipped the switch under the sink and unit powered on. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG REFRIGERATOR

Model LFXC24726M

Near Council Bluffs, IA 51501

Lucas

Job Details: 06/10/2025

"Customer states ice maker was working for months then randomly stopped. Temps in ff are 38-45, fz 0-5. Removed ice bucket and found two pieces of ice stuck between bail arm preventing it from going all the way down. Removed cubes and tested ice maker. Ice maker harvest and filled properly. Informed customer of how bail arm works and to check for obstructions if issue returns."

We serviced a

FRIGIDAIRE RANGE ELEC

Model FFEF3054TSK

Near Omaha, NE 68131

Cole

Job Details: 06/10/2025

"Customer states, burners and oven not working. Unit not plugged in all the way.; dspstn on spec-tagged invntry: 1 R3W4FT 4' 3W RANGE and 1 R4W4FT 4' 4W RANGE"

We serviced a

SAMSUNG WASHER

Model wa50r5200aw/us

Near De Soto, KS 66018

Eric

Job Details: 06/10/2025

Customer states unit doesn't spin at end of cycle tested unit clutch is working unit will spin in tested mode not during cycle. Mess sensor error. Unit has mess built into board looked board up on samsung website SNA ; dspstn on spec-tagged invntry: 4 DC97-16350U DAMPER

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Fremont, NE 68025

Mike F

Job Details: 06/10/2025

"Customer states unit is not cooling well. Put unit into diagnostic, thermistors are good, all fans operating as they should. Ran cooling test. Freezer evaporator failed to form even frost pattern. Unit has sealed system issue. Quoted for fresh food evaporator, compressor and drier."

We serviced a

LG REFRIGERATOR

Model LFXC24726

Near Lincoln, NE 68516

Bryce

Job Details: 06/10/2025

Customer states u it is not cooling upon inspection noticed their has been a system done on this before went ahead and pulled unit out and connected gauges read the gauges unit has a failed compressor as the pressures are equalized ; dspstn on spec-tagged invntry: 1 ADL73341411 EVAP FF

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near West Des Moines, IA 50265

Anthony

Job Details: 06/10/2025

Customer stated that unit is having issues with unit cooling properly. Found unit has defrost issue will defrost element.; ordrng 1 WP12729128 (Defrost Heater) and 1 W11260592 (Thermostat) and 1 WPW10503278 (Control)

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Omaha, NE 68135

Shannon

Job Details: 06/10/2025

Belt issue customer has appointment at 10 coming back later today ; saved tckt

We serviced a

GE PROFILE REFRIGERATOR

Model TNX22BACALBB

Near Omaha, NE 68106

Jacob

Job Details: 06/10/2025

Customer states ice maker is not working. Unit will need new ice maker kit.

We serviced a

LG RANGE ELEC

Model LRGL5823S

Near Ankeny, IA 50023

Job Details: 06/10/2025

Replaced display board.

We serviced a

LG REFRIGERATOR

Model LMXS30796S/00

Near Norwalk, IA 50211

Anthony

Job Details: 06/10/2025

Customer stated that unit is having issues no longer cooling. Found unit compressor running with no frost pattern on evaporator.; ordrng 1 TCA38151706 (Compressor) and 1 ADL74221802 (FF Evap) and 1 ADH73150208 (Filter Drier) and 1 ADL74221702 (FZ Evap)

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB660012AA

Near Olathe, KS 66062

Chris

Job Details: 06/10/2025

Customer states unit is not cooling properly. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DTI9

Near Mission Hills, KS 66208

Eric

Job Details: 06/10/2025

Replaced valve both wire harness and heater for top drawer tested unit now working and not tripping breaker ran fast cycle for both drawers completed cycle and good to go

We serviced a

GE RANGE GAS

Model JGBP33DEM1WW

Near Omaha, NE 68122

Travis

Job Details: 06/10/2025

"Returned with part. Installed new igniter. Ran unit. Draws 3.1 amps and burner lights properly ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR,OVEN"

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model LFMV1645TF

Near Omaha, NE 68138

Derek

Job Details: 06/10/2025

"Customer states that the microwave stopped working and is tripping the breaker again. Tech started microwave and the breaker trips immediately before the high side is energized. Tech removed otr microwave and disassembled. Monitor switch has failed again which is extremely unusual. Both interlock switches are proper. Tech part warrantied all three switches and tested operation. Microwave is running properly again. Reassembled and reinstalled. Job is complete, covered under warranty period. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT"

We serviced a

GE MONOGRAM (H) DISHWASHER

Model ZDT925SIN7II

Near Ames, IA 50010

Rory

Job Details: 06/10/2025

Technician found both drain pump and wash pump unresponsive ordering parts for return visit ; ordrng 1 WD19X25622 (Drain pump) and 1 WD19X25702 (Wash motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Huxley, IA 50124

Rory

Job Details: 06/10/2025

Technician recommended replacement of icemaker; dspstn on spec-tagged invntry: 1 W10873791 ICEMKR

We serviced a

BOSCH DISHWASHER

Model SHPM65W56N /11

Near Leawood, KS 66206

Chris

Job Details: 06/10/2025

Customer states unit will not start a wash cycle. Unit needs new control module.; ordrng 1 11031054 (Control module (kc))

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF9

Near Plattsmouth, NE 68048

Jacob

Job Details: 06/10/2025

"Customer states unit is not cooling in the ff section, found the door is bent and not shutting. ; ordrng 1 5304532165 (Door)"

We serviced a

LG RANGE ELEC

Model LREL63235

Near Plattsmouth, NE 68048

Jacob

Job Details: 06/10/2025

Customer states unit is not heating properly. Installed new temperature sensor.

We serviced a

LG DISHWASHER

Model LDF7774BD

Near Des Moines, IA 50317

Job Details: 06/10/2025

Recommend wash pump replacement. ; dspstn on spec-tagged invntry: 1 5221DD1001E VALVE 12V

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Omaha, NE 68111

Mark F

Job Details: 06/10/2025

Customer states unit stopped cooling. 70* both compartments. Ran force freeze and tapped system. Unit pulled 1700 microns.; ordrng 1 DA96-01408A (Evap) and 1 DA81-06006A (Drier)

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/01

Near Omaha, NE 68144

Kelvin

Job Details: 06/10/2025

"Customer states units top rack is sticking. Inspected unit, confirmed issue. Informed customer of proper care and use of machine, as top rack has to be pressed in with door to keep seal on top spray arm. Job complete."

We serviced a

ZEPHYR BEV CENTER (H)

Model PRB24C01CG

Near Chicago Precinct, NE 68022

Travis

Job Details: 06/10/2025

Unit not cooling well. Found evap plugged with ice. Shut off at controls. Compressor stops. Defrost issue. Cleared ice and replaced sensors.

We serviced a

LG WASHER

Model WT7005CW

Near Bennington, NE 68007

Shannon

Job Details: 06/10/2025

Arrived at unit too load customer had big item in and would not balance ran today test ok levee unit ran thru quick wash all ok

We serviced a

LG DRYER

Model DLE7000W

Near Bennington, NE 68007

Shannon

Job Details: 06/10/2025

Vent issue gave est senior discount ok to clean tech cleaned vent test ok all blowing good again

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2844LF3

Near Omaha, NE 68104

Mark F

Job Details: 06/10/2025

Customer states unit leaks. Found clogged freezer drain. Removed all components. Cleared debris out of drain line. Removed all ice. Unit operating properly.

We serviced a

LG WASHER

Model WM2650HWA

Near Ralston, NE 68127

Jacob

Job Details: 06/10/2025

Customer states unit is not displaying anything. Unit will need a new control panel.

We serviced a

LG WASHER

Model WM4270HVA.ASSEPUS

Near Des Moines, IA 50320

Anthony

Job Details: 06/10/2025

Customer stated that unit is not draining/spinning. Unit appears to be scratch/dent unable to locate model and serial tag to service via warranty dispatch. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM01

Near Lincoln, NE 68505

Derek F

Job Details: 06/10/2025

Upon inspection the refrigerator was warm in the fresh food and 20?F in the freezer. I found the evaporator completely frozen over and steamed it out. The evaporator fan was running and clear. The defrost heater and fuse were both ok. The freezer thermistor has failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Lincoln, NE 68516

Ali

Job Details: 06/10/2025

"During inspection temperatures were within specs. Ran the unit in a diagnostic mode and there was no error codes for the ice maker. Cycled the ice maker, it cycled, and filled properly. I did notice ice buildup on the back wall and some ice buildup in the freezer. Per whirlpool bulletin there is a kit to fix that issue. I steamed out all of the ice buildup and customer will let us know if they want to move forward with the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"

We serviced a

GE REFRIGERATOR

Model GFE28HMHDES

Near Lincoln, NE 68505

Ali

Job Details: 06/10/2025

Installed the new heating element assembly. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Lincoln, NE 68520

Derek F

Job Details: 06/10/2025

"Upon inspection the refrigerator had stopped working and required a power reset to function. Also, the lights in the ceiling were out. I checked power and all connections at the control board. There were no loose connections and had good power at the outlet. The refrigerator would need a new main control and light module kit to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

GE WASHER

Model GTW485ASJ4WS

Near Lincoln, NE 68503

Derek F

Job Details: 06/10/2025

Upon inspection the washers lid lock was broken and hanging inside the washer. The unit had multiple codes for failed lid lock. I also found the suspension rods weak on the unit. Quoted customer for both issues and replaced the lid lock. I then ran a test cycle and the washer started a cycle. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

U-LINE (H) ICEMAKERS U/C(H)

Model UHNP115-SS01B

Near Bucyrus, KS 66013

Chris

Job Details: 06/10/2025

Customer states ice maker is not working. Installed new ice machine.

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Omaha, NE 68134

Shannon

Job Details: 06/10/2025

Arrived at unit has failing drain pump called Dave ok to repair replace with new test ok unit now working as should test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Lincoln, NE 68526

Ali

Job Details: 06/10/2025

During inspection I gained access the the evaporator and unit did not have a frost pattern. Unit has a system leak. The cost of the repair will exceed the cost of the unit. Customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!