Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

LG WASHER

Model WT1201CV

Near Omaha, NE 68124

Mark F

Job Details: 04/09/2025

"Customer states unit gives OE error. Set to spin. Unit drained. Entered diagnostics filled minimal water. Water drained. Filled half the tub. Water drained. Could hear stand pipe backing up. Customer has flood prevention drain hose. Lifted hose to create air gap. Once water breached drain tube, drain pump would sputter then shut off. Customer will need plumber to clear drain pipe. Back pressure from water is causing OE error."

We serviced a

SAMSUNG DRYER

Model DVE55CG7100VA3

Near La Vista, NE 68128

Cole

Job Details: 04/09/2025

Customer states you make noise while running. Tightened loose bearing.

We serviced a

FRIGIDAIRE OVENS ELECTRIC

Model FCRE3062ASC

Near Papillion, NE 68046

Cole

Job Details: 04/09/2025

Return with parts. Installed new heat probe and main board.

We serviced a

GE MONOGRAM (H) REFRIGERATOR

Model ZISS48DCASS

Near Carter Lake, IA 51510

Travis

Job Details: 04/09/2025

Tech was assigned as a helper;

We serviced a

HESTAN GRILL

Model GMBR42-NG

Near Leawood, KS 66206

Chance

Job Details: 04/09/2025

Customer states unit is not lighting on any of the burners. Called tech line for part information and they told me a lot of times the springs inside the caps that hold the fuses get worn down and no longer hold the fuse in the correct spot. Confirmed this is the issue with this unit. Unit will need new fuse box assembly. Ordered part on phone with Heston. Will schedule follow up with customer as soon as part arrives.; ordrng 1 007583-042 (Fuse Box assembly (kc) (already ordered))

We serviced a

ASKO (H) DISHWASHER

Model D5536 SERVICE#D5536X

Near Omaha, NE 68114

Derek

Job Details: 04/09/2025

"Customer says that the toe kick panel won't stay in place after tech was here. Tech entered kitchen and found that the kitchen flooring was sanded, oiled, sealed, and polished since tech was last out. Tech is uncertain if he even removed the panel in either last visit. Customer just wants panel reinstalled so that she can use her machine again. Tech adjusted toe kick mounts and reinstalled toe kick. Job is complete."

We serviced a

LG REFRIGERATOR

Model LRSC26911TT

Near Olathe, KS 66062

Job Details: 04/09/2025

"Repaired waterline to dispenser and installed left side freezer door. ; used 1 PPM0308W (JG 5/16 ELBOW) from stock, pckd up 1 887480007596 (3/8 - 3/8 Brass Comp) and 1 887480012293 (3/8-1/4 reducing brass comp) and 1 841804100141 (3/8 Poly Tubing)"

We serviced a

CROSLEY DRYER

Model CED7006GW0

Near Lincoln, NE 68528

Derek F

Job Details: 04/09/2025

"Upon inspection the dryer had stopped tumbling. I opened the unit up and found the belt broken as well as the idler bent. I replaced both and the drum rollers before reassembling the unit. Finally, I ran a test cycle and the dryer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

GE REFRIGERATOR

Model GNE27JYMXFFS

Near Lincoln, NE 68516

Derek F

Job Details: 04/09/2025

I arrived today but did not have the rails for job. I will return with two rails to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 2 WR72X24815 (Rails)s

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD603-BK

Near Lincoln, NE 68506

Ali

Job Details: 04/09/2025

During inspection the upper washer would leak into the lower unit. Upon further inspection notched the LH locking bracket had popped out of place. Fixed the lacking bracket and ran a cycle. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG RANGE ELEC

Model LREL6323S.FSTLLGA

Near Des Moines, IA 50315

Brian

Job Details: 04/09/2025

Return with parts. Replaced rotary switches. Unit operates as designed.

We serviced a

SUB ZERO (H) REFRIGERATOR

Model 700TCI-RH-2

Near Omaha, NE 68132

Travis

Job Details: 04/08/2025

Customer states unit is not freezing. Found compressor not running. Found start device burnt up. Tested compressor windings. In spec. Put new start device on. Compressor began running. Repair falls under service guarantee. ; dspstn on spec-tagged invntry: 1 4200740 MTR PK 10002

We serviced a

SAMSUNG REFRIGERATOR

Model RT70F18LASRAA

Near Windsor Heights, IA 50324

Anthony

Job Details: 04/08/2025

Customer states that unit will chime consistently when plugged in. Found unit need connection reseated to resolve issue.

We serviced a

SAMSUNG REFRIGERATOR

Model RT70F18LASRAA

Near Windsor Heights, IA 50324

Anthony

Job Details: 04/08/2025

Customer stated that both freezer and fresh food door are not sealing properly at middle hinge. Will need to return with parts.; schdld next appmnt for 4/9 WED !

We serviced a

GE MICROWAVE OVEN

Model PVM9005EJ2ES

Near Bellevue, NE 68123

Cole

Job Details: 04/08/2025

Customer states unit keeps tripping breaker. Will need new latch board and switches.; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT

We serviced a

ZEPHYR REFRIGERATOR

Model PRRD24C2AP

Near Blair, NE 68008

Mike F

Job Details: 04/08/2025

Customer states unable to adjust temperature. Found broken harness. Will need to order parts and return. ; ordrng 1 11030183 (Harness) and 1 11010177 (Control) and 1 11010178 (Display)

We serviced a

LG STACK W/D (H)

Model WKEX200HWA

Near Kansas City, MO 64114

Chance

Job Details: 04/08/2025

"Customer states unit will power cycle in the middle of running a cycle. When it powers off it will come right back on like someone unplugged it and plugged it back in. Sometimes unit will also turn itself on when sitting idle (it lights up, doesnt start on its own). No complaints of noise or abnormal behavior while unit is running. When spinning tub by hand it is stiff but this is because the unit has a magnetic braking system. If you unplug unit tub spins freely just fine. Ran 2 spin cycles on highest setting with no issues found in spin. Called tech line who confirmed my suspicion of Ui issues as all main PCB does is send dc voltage to UI, nothing more. Unit will need UI and wiring harness. Follow up tb by office based on part availability. ; ordrng 1 AGL77376970 (UI (KC)) and 1 EAD64545360 (Wire harness (KC))"

We serviced a

MIELE (H) COFFEE MAKER (H)

Model CVA7845

Near Bennington, NE 68007

Travis

Job Details: 04/08/2025

Fascia received is gray and not black. Will reorder. ; ordrng 1 12144930 (Fascia-black)

We serviced a

LG RANGE PRO (H)

Model SKSGR480GS.BSTESGN

Near Omaha, NE 68130

Koby

Job Details: 04/08/2025

Customer states that front right burner continues to spark even after burner is lit. Found that the spark module has failed. Recommend replacement of spark module. Ordering part and scheduled return. ; ordrng 1 EBJ64463801 (Spark module) and 1 EBR89757902 (SUB PCB)

We serviced a

SAMSUNG REFRIGERATOR

Model RF32CG5400SRAA

Near Omaha, NE 68135

Koby

Job Details: 04/08/2025

"Return with parts. Disassembled unit and replaced the evaporator cover after installing the seal kit. Reassembled the unit and ran HASS OQC diagnostic, unit passed. Unit functions properly. Job complete."

We serviced a

GE MONOGRAM (H) RANGE ELEC

Model zet1ph1ss

Near Bellevue, NE 68005

Jacob

Job Details: 04/08/2025

Customer states unit is still having the probe error. Unit will need a new main board and probe sensor

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Huxley, IA 50124

Rory

Job Details: 04/08/2025

Returned with part installed new fridge evaporator cover fan assembly

We serviced a

ELECTROLUX DRYER

Model ELFE7637AW0

Near Lincoln, NE 68502

Bryce

Job Details: 04/08/2025

Customer states hearing a grinding noise upon inspection strarted the dryer couldnt replicate the noise tried throwing in wet towels and clothes to replicate the noise. Still could not get the noise to go then could hear a little bit of metal rattling in the back. Customer said that kind of sounds like the noise went ahead and tightened all the screws. Do not hear any rattling or squeaking or squealing noises job complete.

We serviced a

LG WASHER

Model WM9000HBA

Near Omaha, NE 68154

Mike F

Job Details: 04/08/2025

Customer states unit is not draining. OE error code flashing when tech arrived. Quoted for new drain pump. Customer approved. Replaced drain pump and tested. Unit is operating as it should. Payment collected.; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

GE MONOGRAM (H) FREEZER

Model ZIF361NPRAII

Near Omaha, NE 68114

Travis

Job Details: 04/08/2025

Tech was assigned as a helper;

We serviced a

GE MONOGRAM (H) FREEZER

Model ZIF361NPRAII

Near Omaha, NE 68114

Mark F

Job Details: 04/08/2025

Returned with parts with TM. Installed water kit. Ran several cycles of water using newfi through fill pipe. No leaks. Please allow 24 hours for ice. Discard 1st bucket of ice.

We serviced a

LG DISHWASHER

Model LDTS5552S.ASSESNA

Near Seward, NE 68434

Derek F

Job Details: 04/08/2025

Upon inspection the dishwasher was still making a noise during cycles. I ran the unit through multiple test cycles and isolated the noise to the lower spray arm. Its gear is loose and allows it to make contact with dishes that are below the rack. I will return with a new lower spray arm to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 4681ED3001D (Vario motor) and 1 AGB73932401 (Spray arm) and 1 EBR86473411 (Main control)

We serviced a

SAMSUNG DRYER

Model DVE45B6300C/A3

Near Elkhorn Precinct, NE 68022

Shannon

Job Details: 04/08/2025

Disassemble unit inspect for use tighten all mounts and screws reassembled and ran hass passed test sent repair had customer verify is quieter test ok ; dspstn on spec-tagged invntry: 4 DC97-16782E ROLLER-NEW STYLE

We serviced a

LG DISHWASHER

Model LDP6810BD.ABDESNA

Near Platte City, MO 64079

Chance

Job Details: 04/08/2025

"Replaced wash pump on unit. Tested unit, unit is functioning properly job complete."

We serviced a

LG STACK W/D (H)

Model WKEX200HBA

Near West Des Moines, IA 50265

Mike

Job Details: 04/08/2025

Replaced dampers.

We serviced a

MIELE (H) DISHWASHER

Model G7166

Near Lincoln, NE 68526

Ali

Job Details: 04/08/2025

Made the unit to operate without the auto dos system. Unit is running a cycle.; ordrng 1 10494493 (Auto dos)

We serviced a

FRIGIDAIRE WASHER

Model FAFS4272LA

Near Lincoln, NE 68506

Ali

Job Details: 04/08/2025

During inspection the lower door hinge was broken. Unit will need a new door hinge assembly. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 134550800 (DOOR HINGE)

We serviced a

GE REFRIGERATOR

Model GNE25JGKTFBB

Near Underwood, IA 51576

Darrin

Job Details: 04/08/2025

Customer is getting an error after changing filter.

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME19R7041FG/AA

Near La Vista, NE 68128

Cole

Job Details: 04/08/2025

"Customer states unit gets C10 error code, will need new humidity sensor."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF4

Near Ashland, NE 68003

Bryce

Job Details: 04/08/2025

Customer states unit is not cooling and not hearing any noises upon inspection. Verified complaint upon hitting the settings button. Noticed the unit was turned into demo mode more than likely from the storms that had hit causing the unit to lose power. I went to head and changed it off of demo mode. Heard unit kit compressor on unit. Chanel be good to go please allow unit 24 to 48 hours to reach optimal temperature.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Overland Park, KS 66213

Austin R

Job Details: 04/08/2025

"Customer states that units not diespensing water or ice again, bypassed fill tank outside of fridge with John guess fitting and tested units working good"

We serviced a

SAMSUNG DRYER

Model DVE54R7200V/A3

Near Omaha, NE 68130

Koby

Job Details: 04/08/2025

"Customer states that inner door glass shattered. Replaced the door assembly and ran test cycle, unit functions properly. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Waukee, IA 50263

Anthony

Job Details: 04/08/2025

Customer stated that unit is no longer making ice. Found broken door harness on bottom of door. Performed wire repair on unit to resolve issues.; dspstn on spec-tagged invntry: 1 W10873791 ICEMKR

We serviced a

BOSCH DISHWASHER

Model SHP65TL5UC/07

Near Omaha, NE 68135

Derek

Job Details: 04/08/2025

"Customer says that the dishwasher isn't starting properly. Tech started machine and watched 4 rinse cycles occur. Tech experiences no issues replicating what customer experienced. Tech did hear some whistling while filling with water, but fill level was still adequate. Wife arrived at home and discussed further with the technician. Tech provided a proactive quote for a new control panel, new main computer, and new water valve. Customer declined repairs. Job is complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRDA1922AF0

Near Elkhorn Precinct, NE 68022

Mike F

Job Details: 04/08/2025

Replaced dispenser paddle. Unit is now dispensing water.

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Omaha, NE 68116

Shannon

Job Details: 04/08/2025

Switch assy failure gave est to repair customer ok senior discount given install new switch assy test ok ; pckd up 1 We04x24719 (Start button assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Lincoln, NE 68521

Derek F

Job Details: 04/08/2025

Upon inspection the refrigerator had not been cooling. I plugged the unit in when I arrived and let it run for 15 minutes. The compressor and both fans were running. I checked for a frost pattern after the run time and had no frost pattern at the evaporator. The sealed system has failed and would need to be rebuilt to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

BOSCH REFRIGERATOR

Model B36cd50SNS/02

Near Lincoln, NE 68521

Derek F

Job Details: 04/08/2025

Upon inspection the refrigerator was warming in the fresh food. Temperatures were at 53?F in the fresh food and -14?F in the freezer. The return ducts were frozen closed. We tested the here and it did have continuity but wasnt getting power. I didnt get voltage at the connector in the freezer but did have voltage at the control. One of the two wires connecting the heater is broken within the cabinet and cannot be repaired.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

AMANA DRYER

Model NDG5800AWW

Near Omaha, NE 68116

Shannon

Job Details: 04/08/2025

Inspect unit idler pulley has failed and derailed belt gave est to replace idler pulley customer ok install new pulley kit test ok paid in full

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFN2813AF4

Near Lincoln, NE 68521

Bryce

Job Details: 04/08/2025

Upon inspection noticed the fill line was frozen went ahead and tested down at the board did not show open line so heater is still good. Tried getting an active reading after putting it into test mode to activate the drain heater could not get an active reading up along with talking with Frigidaire they said to go ahead and replace the main control board as well as icemaker. When part arrives contact customer; ordrng 1 5304536917 (Board)

We serviced a

LG DRYER

Model DLEX4000B.ABLEUUS

Near Wahoo, NE 68066

Bryce

Job Details: 04/08/2025

"Customer states screw was a little stripped seam. Screw was a little strip, but was still able to get to pull out all the way and there is extra screws on the other side. Customer will be using that. Just wanted to make sure that the other screw would come off firstjob complete"

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Lenexa, KS 66227

Job Details: 04/08/2025

Performed maint kit; used 1 DESAMKIT (MAINT KIT-SAMSUNG) from stock

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA3

Near Council Bluffs, IA 51503

Mark F

Job Details: 04/08/2025

"Returned with parts. Installed door board. Tested,. Unit operating properly."

We serviced a

BOSCH REFRIGERATOR

Model B36cd50SNS/02

Near Lincoln, NE 68521

Ali

Job Details: 04/08/2025

Tech was assigned as a helper;

We serviced a

AMANA REFRIGERATOR

Model DRB2201CW

Near Omaha, NE 68136

Derek

Job Details: 04/08/2025

"Customer says that his fridge and freezer are not working. Inspected and both zones are 75 degrees. Pulled fridge and found compressor running and very hot. Condenser fan is not operating. Tech spent time getting fan to spin again and then allowed 10 minutes to see if temperatures would change. Temperature does not come down. Disassembled freezer and found no frost pattern developing on the evaporator. System has been previously repaired, so tech connected guages. Leak has occurred and low side is at 8000 microns. Pushed 180psi of nitrogen into the system and confirmed leaking. Leaking appears to be occurring in the condenser and possibly in several other lines. Due to age and likely cost of repairs, customer believes that now is the right time to order and replace his fridge. Job is complete."

We serviced a

ROPER OVENS ELECTRIC

Model 2323H0A

Near Omaha, NE 68117

Jacob

Job Details: 04/08/2025

Unit is making a loud buzzing sound. Due to the age of the unit the Bruner is no longer available.

We serviced a

LG DISHWASHER

Model LDTH7972D.ABDESNA

Near Lincoln, NE 68516

Derek F

Job Details: 04/08/2025

Upon inspection the dishwasher had leaked from the front left corner during some cycles. I first discuss proper loading with the customer. I then checked if the unit was level and found it was installed leaning forward towards the door. I lowered the rear leg and ran a test cycle. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/26

Near Omaha, NE 68147

Cole

Job Details: 04/08/2025

Customer states unit not cleaning dishes. Will need new water valve.; ordrng 1 10023853 (Water valve)

We serviced a

GE MONOGRAM (H) REFRIGERATOR

Model ZISB480DMC

Near Papillion, NE 68046

Kelvin

Job Details: 04/08/2025

"Customer states unit is not cooling properly in ff or fz section. Inspected unit, confirmed issue. Used gages to confirm unit is low on refridgerant due to possible leak. Quoted sealed system repair. Repair declined. Job complete."

We serviced a

KENMORE RANGE GAS

Model 790.78053410

Near Johnston, IA 50131

Anthony

Job Details: 04/08/2025

Customer stated that upper oven bake is no longer working properly. Found unit will need replacement ignitor to resolve issue.; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT

We serviced a

BOSCH DISHWASHER

Model SHXM63W55N/20

Near Lincoln, NE 68516

Derek F

Job Details: 04/08/2025

Upon inspection the dishwasher was making a rubber smell. I pulled the unit out and ran a cycle. The unit completed 20 minutes with no issues. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

KENMORE DRYER

Model 110.87751800

Near Altoona, IA 50009

Rory

Job Details: 04/08/2025

Returned with control board installed unit now operating properly job complete

We serviced a

LG REFRIGERATOR

Model LFDS22520S

Near Lincoln, NE 68506

Ali

Job Details: 04/08/2025

During inspection gained access to the main pcb and noticed one of the relays had failed. Confirmed all of the components were not grounded out. Unit will need a new main pan assembly. Returning Friday morning to complete the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 EBR30299302 (ELECTRONIC CONTROL - MAIN PCB)

We serviced a

ZEPHYR REFRIGERATOR

Model PRRD24C2AP

Near Chicago Precinct, NE 68022

Kelvin

Job Details: 04/08/2025

Parts shipped to customer. Returned to install. Verified with customer unit is operating properly. Give unit 24 hours to cool. Job complete.

We serviced a

GE REFRIGERATOR

Model GWE19JGLNFWW

Near Omaha, NE 68114

Mark F

Job Details: 04/08/2025

"Customer states freezer has warmed up, fridge cooling ok. Temps at arrival, 37frz, 41 ff. Plugged into newfi. No errors. Fans and compressor running. Removed freezer evap cover. Found significant ice ball around capillary tube. Unit has a sealed system failure. Customer states unit was purchased in 2021. Informed customer of 5 year manufacturing system warranty. Customer will get receipt from NFM and contact GEA for system coverage."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AD8

Near Chicago Precinct, NE 68022

Shannon

Job Details: 04/08/2025

Insider unit leaking on left freezer door when call for water teach removed toe kick Panel and reseated John guest fitting no leaks occurring now test ok

We serviced a

LG DISHWASHER

Model LDP6809SS

Near Omaha, NE 68124

Travis

Job Details: 04/08/2025

Customer states unit is making noise and ui is cracked. Wash pump is noisy and needs replaced. No repair at this time.

We serviced a

LG WASHER

Model WM4200HBA.ABLEVUS

Near Greenwood, NE 68366

Bryce

Job Details: 04/08/2025

Customer states unit is leaking upon inspection. Verified complaint found tear in door boot. Went ahead and replaced door boot and tested. Unit is now not leaking in operating as it should.

We serviced a

MAYTAG DRYER

Model MED6230HC3

Near Huxley, IA 50124

Rory

Job Details: 04/08/2025

"Technician recommended replacement of main control board ; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML 1 4392067 RPR KIT (W10837240 PULLEY , and 1 WP3387747 ELEMENT,DRY,FIGURE8"

We serviced a

GE MONOGRAM (H) OVENS ELECTRIC

Model ZSC2201NSS

Near Omaha, NE 68114

Kelvin

Job Details: 04/08/2025

"Is customer state unit is not turning on at all. States they checked the breaker and is unit is getting power. Is verified with meter.That unit is getting 240v. Is shut breaker off to unit , but unit is go getting power. Breaker was miss marked at the panel. Is found correct breaker and when unit was reset, turned back on and is operating properly. Is verified with customer all functions and features are working. Job complete. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

LG REFRIGERATOR

Model LFXS30796S.ASTCNA0

Near Council Bluffs, IA 51503

Mark F

Job Details: 04/08/2025

Customer states unit stopped cooling. Unit was unplugged when arrived. Plugged in and tapped system.

We serviced a

LG WASHER

Model WM9000HVA.ASSEEUS

Near Blair, NE 68008

Mike F

Job Details: 04/08/2025

Customer states unit is not draining. Found broken impeller on drain pump. Replaced and tested. Unit draining and no leaks found.

We serviced a

LG REFRIGERATOR

Model LFXS2697D/10

Near Waukee, IA 50263

Mike

Job Details: 04/08/2025

Put it getting a CF E condenser fan error. Inspected and condenser fan motor has failed.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 ADL73762013 EVAP

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Kansas City, MO 64114

Austin R

Job Details: 04/08/2025

"Customer states that unit is leaking from the back and down in the bottom drawers. Customer needed leakage kit, evap cover, and thermistor. Replaced all units good to go ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12609C COVER-EVAP"

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6600QLAA

Near Cambridge, IA 50046

Rory

Job Details: 04/08/2025

Removed left-hand door secured door bottom hinge unit now functioning properly job complete

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA

Near Council Bluffs, IA 51503

Jacob

Job Details: 04/08/2025

"Cusomter states ice build up behind Evap cover. Unit will need new evaporator cover assembly, defrost sensor and water leakage kit."

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US

Near Omaha, NE 68130

Derek

Job Details: 04/08/2025

Customer says that the dishwasher is leaking and appears to not be draining. Tech turned unit on and OC is displayed. Drain pump is energized but sounds as if it's spinning too slowly. Tech used a vacuum to remove water and then disassembled the interior. Tech found no debris in or around the drain pump. Tech provided a quote to replace the pump and the customer declined. Job is complete. ; dspstn on spec-tagged invntry: 1 DD31-00005A PMP MTR-DRN

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6600QLAA

Near Stilwell, KS 66085

Eric

Job Details: 04/08/2025

Customer states flapper doesn't work well tested found hinges on bottom of doors missing bolts causing both doors to sag in the front ordered new hinges and bolts also caused damage to freezer door from hinges sagging down ordered new freezer door.; ordrng 1 Da91-06119d (Door) and 1 Da97-25013a (Hinge) and 1 Da97-25014a (Hinge) and 1 6003-001727 (Bolts)

We serviced a

GE WASHER

Model GFW550SSN5WW

Near Olathe, KS 66062

Austin R

Job Details: 04/08/2025

"Customer states that unit won't drain on arrival tested unit, unit made a slight buzzing noise but wasnt draining when attempting to. Unit will need a new drain pump ; ordrng 1 WH11X29539 (Drain pump assy(kc))"

We serviced a

LG REFRIGERATOR

Model LFXS26973S/10

Near Hickman, NE 68372

Ali

Job Details: 04/08/2025

During inspection unit would display the ffe error code. Steamed out the ice buildup and installed a new evaporator cover. Reassembled the unit and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG OVENS GAS

Model NX58F5500SS

Near Plattsmouth, NE 68048

Darrin

Job Details: 04/08/2025

Customer stated that units bake is not working.

We serviced a

SAMSUNG WASHER

Model WF511ABR/XAA01

Near Papillion, NE 68046

Cole

Job Details: 04/08/2025

"Customer states unit had OE error code, and water is sitting in the tub. Will need new drain pump."

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Chicago Precinct, NE 68022

Derek

Job Details: 04/08/2025

"Customer says that he keeps getting an F03E01 error code. He has to cycle the unit off and back on in order to run a rinse and spin cycle to finish the load. Tech entered diagnostics and verified that the f3e1 code is present. No other errors are occurring. Started on board test cycle and looked up code. Code indicates a pressure system error. Self test cycle completes without issue. Error code has been problematic in duet models as it requires a new acu, new pressure transducer, new air dome kit, and a new drain pump in order to address all attributes of the water level and detection system. Tech provided quote to the customer and customer declined. Job is complete."

We serviced a

MIELE (H) DISHWASHER

Model G2183SCViSF

Near Omaha, NE 68132

Koby

Job Details: 04/08/2025

"Customer states that unit is getting and intake/drain error. Put unit into service mode and found F11 drain error and F13 intake error. Found that unit is not filling fast enough and unit thinks there is still water due to a failing pressure switch. Recommend replacement of waterproof system, pressure switch, and non return valve."

We serviced a

BERTAZZONI (H) OVENS ELECTRIC

Model HERT366DFSNET

Near Council Bluffs, IA 51503

Mark F

Job Details: 04/08/2025

Returned with part. Installed new control board. Let unit load. Programmed by setting unit to 36 model the. Rotating selector switch 1 by 1 clockwise with 5 second intervals between each selection. Unit did not program. Called tech line. Ran through process again. Tech line recommended to replace selector knob with main board. 602094. Tech line put part on order. Customer out of town till end of month. Wants CSR to contact for scheduling.; O-emld tckt

We serviced a

GE PROFILE REFRIGERATOR

Model GFE28HMKFES

Near Springfield, NE 68059

Derek

Job Details: 04/08/2025

"Customer says that the water dispenser intermittently won't operate. Also having issues with temperature fluctuations in the fridge. Tech connected newfi device and found data supporting techs belief that the fan has failed. Software update was previously done, while under warranty. Tech provided a discounted repair quote, as updated software is already applied and the customer approved. Installed the new 7 blade fan and discarded that 3 blade nidec model. Reassembled fridge and verified that the fan is now operating around 2500 rpm and temperatures are stabilizing in the fresh food compartment. Door ice maker drops a batch of ice and auccessfully refills with water. 15 minutes after shutting the doors, temperatures has already fallen to 43 on the room and 23 on the coil. Machine passes testing and no further issues need addressed at this time. Job is complete. ; used 1 WR60X35205 (MTR) from stock"

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME11A7510DS/AA

Near Omaha, NE 68134

Mark F

Job Details: 04/08/2025

Returned with parts. Installed. Tested. Unit operating properly.; used 1 6851W1A002E (Diode) from stock

We serviced a

LG RANGE ELEC

Model LSEL6335FE.BR1LLGA

Near Omaha, NE 68154

Travis

Job Details: 04/08/2025

Replaced cooktop glass. Unit is now operating properly.

We serviced a

DACOR (H) REFRIG BLD IN(H)

Model DRR36980RAP/DA

Near Chicago Precinct, NE 68022

Koby

Job Details: 04/08/2025

"Customer states that the door is damaged and that there is damage to the liner of the unit. Confirmed damage and conducted visual support with manufacturer. Liner damage is unrepairable, damage has been submitted for review. Customer support will be reaching out to the customer. Job complete."

We serviced a

BOSCH MICROWAVE OVEN

Model HMC80251UC/01

Near Overland Park, KS 66221

Chris

Job Details: 04/08/2025

Customer states unit has no power. Unit needs new door switch kit and temp regulator.; ordrng 1 00631508 (Temp regulator (kc))

We serviced a

SAMSUNG DRYER

Model DVG52A5500W/A3

Near Omaha, NE 68124

Derek

Job Details: 04/08/2025

"Disassembled dryer and removed the complete harness. Ran a new harness through the machine and installed a new control assembly. Installed a new thermistor, new burner assembly, and part warrantied the ignitor. Reassembled dryer and ran tests. Dryer successfully heats and cycles without hiccups. Ran hass tests, twice, without any issues being observed. Job is complete."

We serviced a

WOLF (H) RANGE

Model n/a

Near Urbandale, IA 50323

Mike

Job Details: 04/08/2025

Needs griddle rework.; ordrng 1 831961 (Rework kit)

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model SCCP50MB-1SS

Near Urbandale, IA 50323

Mike

Job Details: 04/08/2025

Unit leaking water from the inlet valve. It is an outdoor unit. Customer took valve apart and put it back together to try and fix it. Found it was missing a piece. The bracket that holds the solenoid to the valve body was bent likely from water freezing inside of it. I bent it back and reassembled the valve. Hooked water to valve and it is. O longer leaking. Reinstalled valve and ran unit and it is filling and not leaking.

We serviced a

LG DISHWASHER

Model LDPH7972D.ABDESNA

Near Chicago Precinct, NE 68022

Shannon

Job Details: 04/08/2025

Return to unit replace rails again test rack moves freely after repair test ok

We serviced a

KENMORE WASHER

Model 110.20372711

Near Independence, MO 64055

Job Details: 04/08/2025

Replaced lid lock.; used 1 W10810403 ( LATCH) from stock

We serviced a

LG REFRIGERATOR

Model LSXS26326S

Near Omaha, NE 68118

Koby

Job Details: 04/08/2025

Customer states that unit is not making ice. Ran icemaker test cycle and found that is cycling but not filling with water. Found that fill tube is frozen due to failed fill tube heater. Recommend replacement of freezer door.

We serviced a

GE STACK W/D (H)

Model GUD27ESSM1WW

Near Lenexa, KS 66215

Austin R

Job Details: 04/08/2025

"Customer states that units not drying clothes properly found that unit was working as it should but vent needed cleaning, cleaned vents and tested units good to go."

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Olathe, KS 66062

Chris

Job Details: 04/08/2025

Customer states unit is showing an error code. Unit needs new water inlet valve.

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Olathe, KS 66062

Chris

Job Details: 04/08/2025

Customer states unit is squeaking. Unit needs new rebuild kit.; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP)

We serviced a

LG DISHWASHER

Model LDFN4542S.ASSESNA

Near Altoona, IA 50009

Rory

Job Details: 04/08/2025

Replaced console for cosmetic damage; dspstn on spec-tagged invntry: 1 ABT72989206 PUMP

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Indianola, IA 50125

Mike

Job Details: 04/08/2025

"Unit quit cooling completely. After plugging unit back in compressor came on and unit began to cool. After 10 minutes the compressor quit and I, getting g an 84c compressor error, and a 4 blink on the board for locked compressor. Will need to replace the compressor, and filter drier to repair. ; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE"

We serviced a

LG DISHWASHER

Model LDP7808SS

Near Lincoln, NE 68507

Ali

Job Details: 04/08/2025

During inspection I removed the door panel. Upon further inspection I noticed the vent gasket had failed. Installed a new gasket assembly. Ran a cycle while the door panel was removed to confirm there was no signs of any leaks. Reassembled the unit and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

FISHER PAYKEL(H) RANGE GAS

Model OR30SCG6X1

Near Lee's Summit, MO 64063

Chance

Job Details: 04/08/2025

"Customer states unit still has a slight wobble to the pots and pans in certain positions when cooking on the unit. Removed grates and set them on counter top to ensure it was not a stove top issue, pans still had slight wobble in certain positions. Documented issues and will report to fisher Paykel."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Overland Park, KS 66223

Chris

Job Details: 04/08/2025

Customer states unit will not dispense water or ice. Unit has unrepairable wire in cabinet.; dspstn on spec-tagged invntry: 1 243297613 ICE MAKER

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME21DG6700SRAA

Near Olathe, KS 66062

Job Details: 04/08/2025