We serviced a
LG DRYER
Model DLEX347LV
Near Gretna, NE 68028
Derek
Job Details: 04/10/2024
Cuetomer states that the dryer is beginning to make a lot of noise while running. Also needs to run a second cycle to dry items on occasion. Tech started dryer and can hear roller failure inside machine. Sound seems to originate from the back left side. Disassembled dryer and inspected for failure. Left rear roller has failed and remaining three are in poor condition. Dryer needs to be vacuumed out due to lint accumulation. Provided quote for updated rollers and customer approved. Installed updated rollers, cleaned out dryer, and reassembled. Ran 25 minute test and dryer is rotating smoothly, cycling the heat properly, and airflow leaving home is greater than 18mph. Job is complete. ; used 2 AGM75510755 (2PK* USE 4581EL2002L) from stock
We serviced a
KITCHENAID DISHWASHER
Model W10751754A
Near Omaha, NE 68135
Derek
Job Details: 04/10/2024
Customer states that dishwasher leaks while in use. Tech arrived and found flooring near dishwasher warped. Customer removed toe kick and found the sound insulation wet. Flooring under dishwasher is undamaged and diverter is dry and is without debris. Ran auto test cycle followed by an express wash. No leaking is observed and floor remains dry after both cycles are done. Tech spoke with customer in depth about likihood of leaking occurring in the future from certain areas. Job is complete at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ames, IA 50010
Rory
Job Details: 04/10/2024
Customer states that unit will not drain. Upon arrival found unit not operating any cycle. Cleared stored error codes unit now operating properly job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Papillion, NE 68046
Lucas
Job Details: 04/10/2024
Customer states unit is banging around during spin cycle. Ran unit through diagnostics and unit passed. Basket spins at full speed with no issue. Adjusted legs so unit is more level. Ran unbalance detection test and unit passed. Informed customer to only fill washer maximum 2/3 with clothes.
We serviced a
DACOR BUILT-IN OVENS ELECTRIC
Model CPS127A
Near Omaha, NE 68142
Lucas
Job Details: 04/10/2024
Customer states fan in oven is making rattling sound. Removed oven from wall and adjusted rubber grommet of fan to stop rattling noise. Unit is operating properly now.
We serviced a
KENMORE REFRIGERATOR
Model 106.762324
Near Omaha, NE 68132
Mark
Job Details: 04/10/2024
Replaced filter housing and checked for leaks
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Omaha, NE 68164
Lucas
Job Details: 04/10/2024
Customer states unit is still not completing spin cycle. Unit is still getting F7E1 error, basket speed fault. When testing heavy agitation initially the motor just hummed, indicating a weak capacitor. Unit ran properly after trying test again. Capacitor is working intermittently and will need to be replaced. ; pckd up 1 W11395618 (Capacitor)
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GW0
Near Omaha, NE 68131
Mark
Job Details: 04/10/2024
Customer states unit overcooling fresh food, quoted tstat
We serviced a
GE DRYER
Model PTD70EBPTDG
Near Murdock, NE 68407
Ali
Job Details: 04/10/2024
Unit had screw missing and drum was loose upon arrival. Utilizing floor protection pulled unit out slightly and removed front and top panels. Could see unit had loose screws, removed belt and drum, found the bearing was almost off. Secured bearing to the back of the drum with loctite. Set belt in place and tested unit on a few cycles letting it run for a few minutes. Running great after repair, no more noise. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR
Near Omaha, NE 68154
Shannon
Job Details: 04/10/2024
Arrived at unit 36 in fridge 58 in freezer removed freezer door and shelves removed back wall has no frost pattern in freezer will need sealed system repair da96-00660f mkv90cl2b/ash compressor has warranty evap and labor and recovery would be cod ; ordrng 1 Da96-00660f (Evap) and 1 Mkv190cl2b/ash (Compresser) and 1 Da97-00209z (Pipe heater)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Omaha, NE 68104
Mark F
Job Details: 04/10/2024
Customer states unit wont lock. Had failed lid lock. Lock under preauth. Installed new lock. Unit operating properly.
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Ankeny, IA 50023
Rory
Job Details: 04/10/2024
Customer states that unit is not washing dishes properly and not drying. Upon arrival found heating element non functional recommend replacement of heating element customer approved repair.replaced element now operating properly job complete ; dspstn on spec-tagged invntry: 1 WD05X30818 ELEMENT 1 WD15X26140 VLV , and 1 WD21X10519 FLOAT SWITCH FLOOD ASSY , used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061UG/AA
Near Bennington, NE 68007
Mike F
Job Details: 04/10/2024
Customer states dishwasher is not turning on. Checked power, unit receiving 120v. Checked power at control, not receiving voltage. Checked power at control, control is not sending power. Quoted for new control.
We serviced a
GE PROFILE RANGE/COOKTOP EL
Model PS920SF3SS
Near Richland VIII, NE 68136
Mike F
Job Details: 04/10/2024
Return with parts. Installed relay board. Unit is operating as it should. Payment collected.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Bennington, NE 68007
Mike F
Job Details: 04/10/2024
Return with parts. Customer states LC showing. Found hose connection to vane assembly leaking. Tightened connection and dried leak sensor. Ran dishwasher for 30 minutes no leaks found. Installed left and right side trim and installed dishwasher. Ran dishwasher through HASS, unit passed HASS.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Omaha, NE 68144
Kelvin
Job Details: 04/10/2024
Customer states unit is loud during cycle, inspected unit, can hear loud whine from rear of unit. Disassembled unit, found rear bearings have failed and will require replacement. Installed all new bearings in unit. Reassemble unit. No noise can be heard. All manufacturer diagnostics tests pass. Covered by manufacturer warranty, job complete. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) and 4 DC97-16782A ROLLER ASM
We serviced a
MIDEA WASHER
Model MLH45N1AWW
Near Bellevue, NE 68123
Jacob
Job Details: 04/10/2024
Customer states washer drum not spinning. Installed new control board.
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WTW4816FW2
Near Mission, KS 66202
Ben
Job Details: 04/10/2024
Return with parts. Replaced dampers.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Omaha, NE 68104
Mark
Job Details: 04/10/2024
Customer states unit isnt cooling ff well, needs evap cover, sensor and drain lines repalced ; ordrng 1 DA97-12609B (EVAP FAN MOTOR) and 1 DA82-01415A (WATER LEAKAGE KIT) and 1 DA32-00006S (SENSOR ASSM - DEFROST)
We serviced a
LG WASHER
Model WM3700HWA
Near Omaha, NE 68124
Jacob
Job Details: 04/10/2024
Received wrong parts from lg. reared the correct part and will need to reschedule when parts come in. ; ordrng 1 ACZ74070504 (Dispenser assembly) and 1 AGL74074374 (drawer)
We serviced a
HOTPOINT OVENS GAS
Model RGA720PK1WH
Near Omaha, NE 68108
Jacob
Job Details: 04/10/2024
Customer states range pilot needs to be relit. Needs new thermocouple.
We serviced a
GE DRYER
Model GFD55ESSN3WW
Near Papillion, NE 68046
Jacob
Job Details: 04/10/2024
Customer states clicking noise coming from dryer. Installed new rollers, fixed noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTGXNQ14
Near Bellevue, NE 68123
Jacob
Job Details: 04/10/2024
Inspected unit for water leaks. Needs new filter housing and lower door cam for ff.; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5100SRAA
Near Papillion, NE 68046
Jacob
Job Details: 04/10/2024
Inspected unit, replaced control board.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Omaha, NE 68111
Mark
Job Details: 04/10/2024
Replaced ice maker and bucket. ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT and 1 DA97-15217D ICEMKR
We serviced a
MIELE DISHWASHER
Model G5105SCU
Near Leawood, KS 66206
Nate
Job Details: 04/10/2024
Customer states the dishwasher stopped and had an error F13. Issue is failed water valve. Needs part # 10359302.
We serviced a
INSIGNIA DISHWASHER
Model NS-DWR3SS1
Near Overland Park, KS 66212
Nate
Job Details: 04/10/2024
Customer stated error E1 displayed on dishwasher and there was water leaked out onto the floor. Found the issue to be poor/no drainage. Drain line was not installed with high loop and filter on sump had never been cleared. Educated customer on draining requirements and how to clear the filter.
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Omaha, NE 68106
Mark F
Job Details: 04/10/2024
Customer states unit is. It spinning close. When in spin mode tub wobbles excessive. Unit is level. Unit needs new suspension.; dspstn on spec-tagged invntry: 1 DC64-00519B LATCH WP8182634
We serviced a
KENMORE DRYER
Model 110.878926
Near Omaha, NE 68106
Mark F
Job Details: 04/10/2024
Customer states unit makes squeaking noise. Disassembled unit. Found stuck idler. Replaced with maintenance kit of 4 rollers, idler, belt. Unit operating properly.; used 1 4392067 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S/01
Near Omaha, NE 68106
Mark F
Job Details: 04/10/2024
Customer states unit is not cooling. All lights, fans, and compressor running. Unit has a sealed system failure. No parts in town. Scheduled for Friday last call in hopes to have parts in before weekend.; ordrng 1 TCA37032028 (Compressor) and 1 ADH73150208 (Drier) and 1 EBR81182790 (Pcb) and 1 ACG76304502 (Condenser) and 1 ADL76521401 (Evap)
We serviced a
HUEBSCH WASHER
Model LTZ97AWN
Near Omaha, NE 68102
Mark F
Job Details: 04/10/2024
Customer states washer is leaking. 12th floor north washer. Started unit and water immediately came down front of washer. Found door boot to be ripped at the top by the fill port. Exchanged boot. Unit operating properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Omaha, NE 68107
Jacob
Job Details: 04/10/2024
Customer states unit leaking water from ice dispenser. Replaced with new ice route assembly.; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-13718C ICE MAKER , 1 DA97-13829C ICE CASE ROUTE , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
WHIRL-POOL OVENS ELECTRIC
Model GBD277PDT7
Near Omaha, NE 68117
Mark F
Job Details: 04/10/2024
Customer states unit beeped and shut off. Unit was on when arrived. All functions responded. Started top and bottom oven. Both made temp to 350. Entered diagnostics. No errors. Board is programmed for 27. Removed front panel. No burnt or disconnected wires. No defects found at this time.
We serviced a
GE REFRIGERATOR
Model GFE26JYMTFFS
Near Madrid, IA 50156
David M.
Job Details: 04/10/2024
Compressor will not run and needs replaced. Ordering compressor and filter drier; ordrng 1 Wr87x43267 (Compressor) and 1 Wr87x30875 (Drier) and 1 Wr55x24064 (Capacitor) and 1 Wr07x10131 (Start device)
We serviced a
LG WASHER
Model Wm4370hka
Near Granger, IA 50109
David M.
Job Details: 04/10/2024
Drain pump was not working and needed replaced. Replaced drain pump, filled washer, and ran quick wash. All systems pass; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5561SR/AA
Near Clive, IA 50325
David M.
Job Details: 04/10/2024
Unit had scratches on the door where the insulation is injected. Replaced right side door. Dispenser door was good and. Not needed.
We serviced a
VULCAN OVENS GAS
Model SX366B
Near Omaha, NE 68107
Kyle
Job Details: 04/10/2024
Customer states oven temperature needs to be calibrated. Heated oven to 350* and 400* and adjusted calibration. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Bellevue, NE 68005
Kyle
Job Details: 04/10/2024
Customer states unit is not making very much ice. Inspected unit found bad water valve. Ordered part scheduled return visit for Friday 1-4; ordrng 1 WPW10498976 (Water valve)
We serviced a
LG REFRIGERATOR
Model LRMDS3006S /01
Near Papillion, NE 68046
Kyle
Job Details: 04/10/2024
Customer states water leaking from ice maker. Inspected unit found water spraying from fill cup when ice maker fills. Fill tube needs to be adjusted to line up with fill cup. Defrosted ice room removed ice maker assembly and adjusted fill tube. Reinstalled ice maker assembly forced cycle verified water is not spraying out of fill cup. Job complete
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63B8611SS/AA
Near Ames, IA 50014
Rory
Job Details: 04/10/2024
Customer states that they heard a pop and unit tripped the breaker. Upon arrival found induction generator boards not functioning ordering parts for return visit ; ordrng 1 Dg92-01207g (Main oven pcb) and 1 Dg94-03672c (Front pcb) and 1 Dg92-01229b (Left inverter) and 1 Dg92-01229a (Right inverter) and 1 Dg92-01285a (Middle inverter)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Omaha, NE 68164
Mike F
Job Details: 04/10/2024
Customer states ice maker not working. Replaced ice maker, auger and ice bucket. Sealed inside of ice house with silicone. Cycled ice maker, ice maker cycled and called for water. Unit passed HASS OQC.; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
SAMSUNG WASHER
Model WF50A8800AV/US
Near Omaha, NE 68135
Koby
Job Details: 04/10/2024
Return with parts. Disassembled unit and replaced door boot. Reassembled unit and ran test cycle, unit functions properly. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Omaha, NE 68144
Koby
Job Details: 04/10/2024
Customer states unit is over cooling in the ff. Inspected unit and found temperatures of -10 degrees in the freezer and 16 degrees in the fresh food compartment. Unit has no error codes stored. Disassembled and inspected unit and found that unit is not reading temperature sensors accurately. Recommend replacement of defrost sensor, evaporator cover, and main pcb.
We serviced a
LG WASHER
Model WM4000HBA/01
Near Omaha, NE 68130
Koby
Job Details: 04/10/2024
Customer states unit stops during spin. Found that unit is getting unbalanced. Disassembled and inspected unit and found that dampers are severely worn. Recommend replacement of dampers. ; pckd up 3 ACV72909503 (Damper)s
We serviced a
GE RANGE/COOKTOP EL
Model JB850ST1SS
Near Omaha, NE 68130
Koby
Job Details: 04/10/2024
Customer states unit is not heating properly. Disassembled and inspected unit. Checked resistance of temperature sensor with multimeter and found a resistance of 1,073 ohms at room temperature which is perfectly within specifications. Put k type thermocouple in unit and set unit to preheat to 350 degrees. Unit signaled that it was preheated at 352 degrees and then continued to heat until it reached a maximum temperature of 417 degrees. Unit cycled heating elements off and temperature dropped to 341 degrees. Elements cycled back on and reached a maximum of 380 degrees before dropping to 347 degrees. Unit began cycling between ~345 degrees and ~385 degrees giving an average temperature of ~365 degrees. Unit is slightly warmer than set temperature due to previous calibration offsetting the temperature by +15 degrees. Unit functions properly. No defect found. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Omaha, NE 68144
Koby
Job Details: 04/10/2024
Customer states unit is noisy and is not cleaning well. Replaced shift actuator and ran test cycle, unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 W11454734 TRANSMISSON
We serviced a
AMANA REFRIGERATOR
Model ARS2661BW
Near Omaha, NE 68154
Shannon
Job Details: 04/10/2024
Heater open ; ordrng 1 Wp12049801 (Heater)
We serviced a
SAMSUNG REFRIGERATOR
Model Rf28hmedbsr
Near Omaha, NE 68022
Shannon
Job Details: 04/10/2024
Water filter leaking ; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Omaha, NE 68022
Shannon
Job Details: 04/10/2024
Repair unit sent hass Robert test ok ; dspstn on spec-tagged invntry: 1 DA97-15217D ICEMKR
We serviced a
GE DISHWASHER
Model GDT605PSMOSS
Near Omaha, NE 68022
Shannon
Job Details: 04/10/2024
Replace drain pump test ok was full of water had to vacuum out condole has a crack also
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF8
Near Omaha, NE 68114
Kelvin
Job Details: 04/10/2024
Customer states units fz drawer will not go back in, cannot get in place. Installed fz drawer. Unit is operating properly, job complete.
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Omaha, NE 68116
Kelvin
Job Details: 04/10/2024
Customer states unit will not drain for most every cycle. Inspected unit, found unit drains as it should, during spin unit vibrates and shakes. Shut down down, loud whine can be heard. Units suspension and gear case will require replacement. Customer declined repair. Estimate good for 30 days, job complete. ; dspstn on spec-tagged invntry: 1 WH08X32697 LID LOCK
We serviced a
SAMSUNG DRYER
Model DVE55CG7100WA3
Near Omaha, NE 68118
Kelvin
Job Details: 04/10/2024
Returned with parts. Removed power from unit. Removed original pcb, installed new. Powered unit back on. Tested unit, unit still shows error. Removed rear panel of unit, found wire has burnt up on block and will require replacement. Customer is contacting installer for further assistance. Job complete.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Omaha, NE 68118
Kelvin
Job Details: 04/10/2024
Customer states unit is showing error message on unit, will not finish cycle. Inspected unit, found error message on unit. Pulled unit from wall with floor protection, removed original motor assembly, installed new. Unit is operating properly. Passed all manufacturer diagnostic tests. Job complete.
We serviced a
GE DISHWASHER
Model PDT715SYN5FS
Near Omaha, NE 68116
Mike F
Job Details: 04/10/2024
Customer states silicone is coming off from base of tub. Found silicone degrading from entire tub base. Called GE techline. Tech like states that is just extra from the factory and it is normal. Slid unit out to check rear of tub base, found no evidence of leaking. Service call collected.
We serviced a
SAMSUNG DRYER
Model DVE52A5500V/A3
Near Gretna, NE 68028
Kelvin
Job Details: 04/10/2024
Customer states unit is loud and vibrates during cycle. Inspected unit, found blower wheel assembly is collecting debris causing the unit to vibrate. Removed debris, verified vent tube is straight and clear. Outside vent is clean. Total run for vent tube is less than a foot. Unit passed all manufacturer diagnostic tests. Covered by manufacturer warranty, Job complete. ; dspstn on spec-tagged invntry: 1 DC32-00007A THERMISTOR and 4 DC97-16782E ROLLER-NEW STYLE
We serviced a
GE WASHER
Model GFW650SPN1SN
Near Logan, IA 51546
David
Job Details: 04/10/2024
Drain pump failure, impeller is in good shape, but motor is damaged. Installed new pump, reassembled and tested. Unit is running normally again. Repair is complete.
We serviced a
LG WASHER
Model WN4270HWA
Near Omaha, NE 68114
Mark F
Job Details: 04/10/2024
Customer states unit is leaking. Washer was dry at initial inspection. Filled small amount of water in washer. No leaks visible. Filled washer fully. Towards end of drain, noticed water back flowing out of standpipe. Customer will need plumber.
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Council Bluffs, IA 51503
David
Job Details: 04/10/2024
SmartHq shows multiple out of balance errors, 1 critical. Left rear suspension rod is seized. Ordering replacment rods, Green and white per bulletin. ; ordrng 2 Wh16x24145 (White Rod)s and 2 Wh16x24144 (Green Rod)s
We serviced a
GE PROFILE REFRIGERATOR
Model PFCS1NFYCSS
Near Crescent, IA 51526
David
Job Details: 04/10/2024
Unit stopped cooling in both sections, but started working again. I verified temps were correct at 37 and 1 in the unit. Ice maker is not working but it is receiving voltage, and passed test mode but is not filling with water. Ohm test revealed an open circuit on the water valve and it would need to be replaced. ; dspstn on spec-tagged invntry: 1 WR55X10956 BOARD INV COMP
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VS3
Near Council Bluffs, IA 51501
David
Job Details: 04/10/2024
Installed new harness, repair is complete. Unit fires up and cools.
We serviced a
LG REFRIGERATOR
Model LSXS26366S /05
Near Lee's Summit, MO 64086
Eric
Job Details: 04/10/2024
Replaced ice maker tested harvested and called for water; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
ELECTROLUX DRYER
Model ELFE7637AT
Near Lee's Summit, MO 64086
Eric
Job Details: 04/10/2024
Customer states room gets humid when in use found dryer connector not connected reconnected and tightened good to go
We serviced a
BOSCH RANGE/COOKTOP EL
Model NITP660SUC/01
Near Papillion, NE 68046
Kyle
Job Details: 04/10/2024
Returned with part replaced cooling fan tested unit verified fan error is gone. Unit is now displaying f0 code when turned on. Per Bosch this is issue with pds. Will need to replace induction plates on left side of cooktop. Ordered parts will need to schedule return visit when they arrive; ordrng 2 12009054 (Induction plate)s and 2 12009053 (Induction plate)s
We serviced a
KENMORE DISHWASHER
Model 6651675592
Near Des Moines, IA 50310
Alex
Job Details: 04/10/2024
Customer complaint is that unit is not working. Found melted wire connection. Quoted for wire repair. Customer approved. Repaired wire and tested. Unit now operational. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Norwalk, IA 50211
Alex
Job Details: 04/10/2024
Customer compliant is that unit is not heating. Checked heater resistance and heater is open. Unit will need a new heater. Reached out to landlord with no answer. Quoted customer for new heater. Landlord declined repair. Collected serivce call fee. Job complete.; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
KITCHENAID MICROWAVE OVEN
Model KEMS307DBL4
Near Cambridge, IA 50046
Rory
Job Details: 04/10/2024
Customer states that unit is not heating upon arrival. Found unit would not light up mag light tester after pulling unit tested TCOs tested good quoted customer to replace a Magnatron and diode; dspstn on spec-tagged invntry: 1 10QBP0231 MAGNETRON and 1 DE59-00002A DIODE , used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Treynor, IA 51575
David
Job Details: 04/10/2024
Display is dead and will not turn on. Main board has electrically failed. I replaced main board, unit now turns on. Found leak and soot coming from the wash motor. Wash motor failure and leak potentially caused the board failure. Unit will need replacment wash motor/main board/ motor clamp ; ordrng 1 WD01X10571 (Clamp) and 1 WD26X22826 (Wash Motor), dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL and 1 WD21X31902 LOGIC BOARD
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Pleasant Dale, NE 68423
Ali
Job Details: 04/10/2024
Unit not filling. Utilizing floor protection, slid unit out and inspected both hot and cold filters behind the supply lines. Both valves were filled with hard water build up/sediment. Disassembled water valve and cleaned. Put unit back together and tested each hot and cold. Unit working great on test cycles. Ali!
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lincoln, NE 68512
Ali
Job Details: 04/10/2024
Unit showing signs of a leak underneath the unit. Utilizing floor protection pulled unit out and inspected while running a few wash cycles. Removed door panel and found the gasket for the vent was leaking. Fixed vent seal and ran multiple wash/drain cycles to ensure unit was no longer leaking. Couldnt find any leaks after repair, unit is working great. Ali!
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Shawnee, KS 66216
Kyle S
Job Details: 04/10/2024
Customer states unit stopped cooling found faulty compressor replaced compressor and filter dryer recharged unit and tested unit working good job complete ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH1162XVB
Near Lee's Summit, MO 64081
Eric
Job Details: 04/10/2024
Customer states unit doesnt run door doesnt close micro switches are broken ordered interlocks and switches rescheduled; ordrng 1 WP8206419 (Interlock top) and 1 WPW10156813 (Interlock bottom) and 3 W10269460 (Micro switch)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Omaha, NE 68134
Mark
Job Details: 04/10/2024
Customer states dishes arent drying. Unit operating normally. Needs rinse aid, door opened at end of cycle.
We serviced a
MAYTAG DRYER
Model MDG16CSDWW
Near Omaha, NE 68132
Mark
Job Details: 04/10/2024
Customer states unit isnt running, needs blower wheel and motor ; ordrng 1 WP33002795 (MOTOR) and 1 33001790 (BLOWER)
We serviced a
LG RANGE/COOKTOP EL
Model LREL6323S/01
Near Lincoln, NE 68516
Kevin
Job Details: 04/10/2024
Display not working. ; ordrng 1 Ebr89296403 (Display pcb)
We serviced a
GE DISHWASHER
Model GDF510PSR5SS
Near Lincoln, NE 68516
Kevin
Job Details: 04/10/2024
Leaking right corner
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Lincoln, NE 68516
Kevin
Job Details: 04/10/2024
Installed control and programmed.
We serviced a
WHIRLPOOL RANGE/COOKTOP EL
Model WFE371LVS
Near West Des Moines, IA 50265
Alex
Job Details: 04/10/2024
Return with parts. Replaced burner and tested but burner is still not coming on. Unit will also need an infinite switch. Quoted customer additional for switch. Customer approved. Ran for part and replaced. Tested and unit is now working. Job complete.; pckd up 1 WPW10149355 (Infinite switch - dsm)
We serviced a
LG DRYER
Model PSEUDO
Near Ankeny, IA 50021
Mike
Job Details: 04/10/2024
Ran dryer and it is making a thumping sound. Disassembled and inspected, and found the right rear roller seized up and left rear getting tight. Unit will need rear rollers.; dspstn on spec-tagged invntry: 1 4400EL2001F BELT 1 4561EL3002A IDLER PULLEY ASSEMBLY , and 2 AGM75510755 ROLLER 2_PK
We serviced a
THERMADOR RANGE/COOKTOP GS
Model PRD606WEG/06
Near Adel, IA 50003
Mike
Job Details: 04/10/2024
Left oven not heating, front right burner not working, and has a hard time boiling water. Found gas solenoid was way out of spec and not getting power to open when on. Will need solenoid and iris xlo module to fix burner. Checked power out of board to bake and broil and only getting g l2 power. Board has 120vac on l1 and l2 into board. Checked continuity of relays when in operation and the double line break l2 relay has failed and will need to replace left oven relay board. Found that the conversion to propane was not done completely. The regulator was never switch to propane. Switched it to propane and now burners are getting a much better flame.; ordrng 1 12024418 (Iris xlo moduke) and 1 00423093 (Solenoid) and 1 12034882 (Left oven relay board)
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Perry, IA 50220
Mike
Job Details: 04/10/2024
Ice maker quit making ice and ice maker frozen. This is from moisture being pulled in from cavity seams. Ice room had previously been worked on but back of ice room was not sealed up properly. Steamed out icemaker cavity and removed icemaker and auger. Removed plastic tabs and installed y clip update. Then sealed up all of the seams inside to prevent moisture from getting in in the future causing the ice maker cavity to ice up. Installed new updated auger drain line on auger assembly, installed auger assembly and new ice maker. Checked line on back and black line is showing. I then installed new main pcb. Then cycled the icemaker and it completed the cycle and job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike! ; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT 1 DA82-02696A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Papillion, NE 68046
Kelvin
Job Details: 04/10/2024
Customer states units icemaker is froze up and will not produce ice. Inspected unit, found icemaker is frozen and will require an icemaker update kit. Installed icemaker update kit. Unit is operating properly. Covered by manufacturer warranty, job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT and 1 DA97-15217D ICEMKR
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SRAA
Near Merriam, KS 66203
Kyle S
Job Details: 04/10/2024
Customer states unit will give water fill. Error found unit to have fault and water detection system unit is filling properly. But is not able to detect water level. Ordering float switch assembly and Main Pcb; ordrng 1 Dd81-02243a (Float assy) and 1 Dd81-04359a (Pcb), dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Kansas City, KS 66106
Kyle S
Job Details: 04/10/2024
Customer states unit will not cool. Found. Unit to have burnt out compressor; dspstn on spec-tagged invntry: 1 WPW10503278 CNTRL-ELEC *NO CORE*
We serviced a
ASKO DISHWASHER
Model 104502024566
Near Overland Park, KS 66207
Kyle S
Job Details: 04/10/2024
Customer stage unit will not wash and we'll leave soap and soak dispenser. Bound unit to need new circulation pump
We serviced a
SUB ZERO REFRIGERATOR
Model 642/F
Near Overland Park, KS 66223
Kyle S
Job Details: 04/10/2024
Customer states unit will flash service needed found unit to have a thermistor error code ; dspstn on spec-tagged invntry: 1 4200740 MTR PK 10002
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21M706BAG/AA
Near Overland Park, KS 66221
Kyle S
Job Details: 04/10/2024
Customer states unit will randomly press keys on its own when not in use found unit to need new door ordering replacement; ordrng 1 DE94-04094D (Door assy), dspstn on spec-tagged invntry: 1 DE59-00002A DIODE and 1 OM75P-21-ESGN MAG-OEM
We serviced a
GE REFRIGERATOR
Model GFE26JYMKFFS
Near Spring Hill, KS 66083
Kyle S
Job Details: 04/10/2024
Replaced icemaker auger motor and ice bucket cycled and tested no leaks unit working good job complete
We serviced a
BLUESTAR RANGE/COOKTOP GS
Model BSP36
Near Adel, IA 50003
Mike
Job Details: 04/10/2024
Installed new upper burner assembly. Preheated oven and it reached preheat within 10 min. Flame is no longer pulling down the burner tube and sounding like a rocket engine. Unit is cycling on and off to maintain temperature properly. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike!
We serviced a
LG REFRIGERATOR
Model LRFXC2606S/00
Near Urbandale, IA 50323
Rory
Job Details: 04/10/2024
Returned with parts and installed new freezer evap cover with fans. Job complete ; dspstn on spec-tagged invntry: 1 AEQ73110219 ICE MKR
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Overland Park, KS 66204
Nate
Job Details: 04/10/2024
Customer states the door is not opening at the end of the cycle like it once had and dishes arent getting fully dry. Ran tests and found the door opening module was working correctly, washer was installed correctly and there were no saved errors. Ran overall auto test mode and everything ran properly. Discussed issue with customer and advised on use and care. ; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DVE50BG8300VA3
Near Kansas City, KS 66109
Nate
Job Details: 04/10/2024
Customer states there is a grinding noise when in use. Issue was bent outer floor aluminum cabinet pushing the blower motor housing up against the drum causing it to rub when in spin motion. Was able to bend the case back to original form fixing the grinding from occurring. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 1 DC97-16782E ROLLER-NEW STYLE
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/07
Near Leavenworth, KS 66048
Nate
Job Details: 04/10/2024
Customer states that while running washer, it stopped draining and got an error E24. Customer said she pulled the filter and found a chunk of plastic in the sump area. Removed the plastic piece and filters and cleared the error. Ran unit on express mode and unit was filling and draining fine. Ran additional cycles and found no faults. Plastic piece found was from filter cone assembly that broke off. What likely happened is the plastic piece plugged up drain out triggering the error and once removed, the drainage was able to proceed properly. ; dspstn on spec-tagged invntry: 1 00631200 PMP-DRN
We serviced a
DACOR RANGE PRO STYLE
Model HDPR48S/LP
Near Leavenworth, KS 66048
Nate
Job Details: 04/10/2024
Customer states that during a cooking cycle. The inner door glass shattered. Replaced the glass with new part and cleaned up all the debris.
We serviced a
SAMSUNG WASHER
Model WA50K8600AV/A2
Near Omaha, NE 68124
Austin
Job Details: 04/10/2024
Customer states unit is leaving stains. Found units inner tub need a tub and clutch
We serviced a
LG WASHER
Model WT1501CW
Near Omaha, NE 68022
Shannon
Job Details: 04/10/2024
Inspect unit clutch assy gear case making noise suspension is firm and washplate comes off would recommend clutch assy for repair 2007 model
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS177TW01
Near Omaha, NE 68136
Derek
Job Details: 04/10/2024
Cuetomer states that the dryer is over heating and damaging clothes. Also has an intermittent squeaking noise. Tech started dryer and tested airflow. Airflow test passes. Inserted a tempersture sensor into the dryer and monitored cycling temperatures. Delicate is reaching 205, regular is reaching 235, and heavy duty is reaching 250 degrees. Temperatures are too hot. Tech installed new heating element, updated thermostat (green 205 rating) and new thermistor. Ran tests again and monitored new temperatures. Delicate is bow reaching 195, regular is reaching 215, and heavy duty is reaching 225 degrees. Temperatures have come down significantly and will come down further when we items are inside drum. Tech strongly encourages customer to use the automatic cycle on Delicate tempersture to reduce melting issues surrounding the vent grate. Job is complete.
We serviced a
SAMSUNG DRYER
Model DV419AEWXAA
Near West Des Moines, IA 50265
Mike
Job Details: 04/10/2024
Unit is not heating. Ran unit and confirmed. Checked power at outlet and have good 240vac and neutral. Checked heater and heater is getting 240vac and element tested open. Unit has a bad heating element.; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC47-00016A THERMAL LIMITER , 1 DC93-00634A IDLER ASM , 1 DC97-14486A HEATING ELEMENT COMPLETE( , and 1 WP35001247 ELEMENT DC47-00019A , used 1 SHIPPING (PARTS HANDLING) from stock
We serviced a
LG REFRIGERATOR
Model LFX25974ST.ASTCNA0
Near Kansas City, MO 64145
Chance
Job Details: 04/10/2024
Customer states unit is not cooling properly. Upon arrival I found unit was 23 degrees in freezer and 46 in fresh food. Found compressor running but making loud noises, all fans were functioning properly. Replaced compressor in unit. Vacuumed system below 1000 microns. Made sure system stayed under that for longer than 5 minutes with vacuum off. Charged system with 5.4 oz of r134a refrigerant. Pressures were -1 and 96 when work was finished. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Omaha, NE 68022
Mike F
Job Details: 04/10/2024
Return with parts. Installed left door, gaskets, mullion and deli drawer lid.