We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBS
Near Raytown, MO 64138
Kyle S
Job Details: 03/19/2024
Customer states unit will collect water under crisper drawers ordering evap cover and water leakage kit ; ordrng 1 Da82-01415a (Water leakage kit) and 1 DA97-11823A (Evap cover)
We serviced a
SAMSUNG DRYER
Model DVE50A8500V/A3
Near Bennington, NE 68007
Mike F
Job Details: 03/19/2024
Customer states 9c1 error code. Found burnt terminal block, quoted to repair. Customer approved. Replaced terminal block and tested. Dryer is operating as it should. Payment collected.; dspstn on spec-tagged invntry: 1 134101400 TERMINAL BLOCK KIT
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Omaha, NE 68131
Travis
Job Details: 03/19/2024
Unit gives 9c2 error. Found failure in main pcb. ; ordrng 1 DD97-00498F (Main)
We serviced a
LG REFRIGERATOR
Model LSXS26386D
Near Omaha, NE 68124
Travis
Job Details: 03/19/2024
Customer states freezer is thawing. Found failing compressor. Installed new compressor and filter drier. Unit is now operating properly. ; used 1 TCA38151706 (R134 CMPRSR R134), and 1 ADH73150210 (DRIER UV) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5850SW0
Near Omaha, NE 68118
Travis
Job Details: 03/19/2024
Blown thermal fuse due to plugged vent. Cleared vent installed new fuse. Unit now operating properly ; used 1 WP3392519 (THRML CUTOUT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Omaha, NE 68154
Travis
Job Details: 03/19/2024
Customer states unit is giving f7 e0 code which is detecting load on clean washer cycle. Customer states it happened with clothes in machine. Went into diagnostics. Cleared codes. Ran calibration cycle. It passed. Reset factory settings and ran diagnostic cycle. Unit completed all functions properly. Suspect unit accidentally got out in clean washer cycle which caused issues. Unit is operating properly.
We serviced a
FRIGIDAIRE DRYER
Model EFME417SIW0
Near Omaha, NE 68154
Travis
Job Details: 03/19/2024
Customer states unit makes noise. Found broken blower wheel. Installed new. Unit now operating properly. ; dspstn on spec-tagged invntry: 1 5304513609 WHL-BLWR 5 5304523152 ROLLER , and 1 134719300 BELT
We serviced a
GE REFRIGERATOR
Model GDS18SCPBLSS
Near Omaha, NE 68114
Travis
Job Details: 03/19/2024
Customer states unit is not cooling well. Found ice in evap fan motor from frozen drain. Will need to clear drain. Cleared drain. Verify water flow. Unit is now operating properly.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Omaha, NE 68124
Lucas
Job Details: 03/19/2024
Customer states unit is continuous running and wont power off. Inspected the leak tray and found water leak from turbidity sensor. Leak was tripping the leak sensor and running the drain pump non stop. Turbidity sensor is shorted out from leak. Unit will need new turbidity sensor.
We serviced a
ELECTROLUX DISHWASHER
Model FFBD2405KS0A
Near Bellevue, NE 68123
Lucas
Job Details: 03/19/2024
Customer states spray arms are hitting heating element and making burning smell. Replaced heating element. Tested unit and wash motor/drain pump are very loud. Will need new pump and motor. ; ordrng 1 A00126401 (Drain pump) and 1 154844301 (Wash motor)
We serviced a
ASKO DISHWASHER
Model DFI664
Near Carter Lake, IA 51510
David
Job Details: 03/19/2024
Ordering replacement display console. ; ordrng 1 818170 (User interface.)
We serviced a
KENMORE DRYER
Model 81028900
Near Council Bluffs, IA 51503
David
Job Details: 03/19/2024
Replaced element, thermal and dryer clean out, unit is now drying normally. Repair is complete. ; dspstn on spec-tagged invntry: 1 DC96-00887C THERMAL FUSE W/ STAND
We serviced a
MIDEA WASHER
Model MLV45N1BWW
Near Council Bluffs, IA 51501
David
Job Details: 03/19/2024
Installed components and ran a test cycle, unit appears to be working normally.
We serviced a
SAMSUNG DRYER
Model DVE52M7750W/A3
Near Council Bluffs, IA 51501
David
Job Details: 03/19/2024
Customer removed door to clean out unit and door retainer fell into machine. Complaint of a loud noise during operation. I fixed issue with door and reattached. Noise coming from lint built up in blower housing, the unit needs some maintenance and cleaning. Quoted customer for services, and repair was approved. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782E ROLLER-NEW STYLE
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Omaha, NE 68102
Mark F
Job Details: 03/19/2024
Customer states unit is not spinning well and hard to select cycles. Found encoder to be failing, causing selections to be hard to cycle. Set unit on spin only. Unit spun properly at all speeds. Set on quick wash. Found water to hardly be draining. Verified clean filter and line. Needs new drain pump.; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Omaha, NE 68132
Mark F
Job Details: 03/19/2024
Customer states unit will not start cycle. When pressing start, lid lock light would flash on/off and unit would go dark. Set unit in diagnostics. Had 1 error for no fill. Ran automatic diagnostics. Unit completed full cycle. Exited diagnostics, unit would still not respond to commands. Unit has a failed control board.; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
We serviced a
KENMORE OVENS ELECTRIC
Model 790.9031301
Near Omaha, NE 68134
Mark
Job Details: 03/19/2024
Customer states unit was very hot, f10 error. Needs sensor and control board ; dspstn on spec-tagged invntry: 1 12001656 OVEN SENSOR LONG
We serviced a
KITCHENAID RANGE/COOKTOP EL
Model KSDB900ESS4
Near Roca, NE 68430
Ali
Job Details: 03/19/2024
During inspection I checked for any signs of gas leaks. Found a leak on the house supply side. Customer is going to contact a plumber to fix the leak. Upon further inspection I also found a bad bake element. Customer is going to see if they have an extended warranty program and let us. Ali!
We serviced a
LG WASHER
Model WM3370HVA
Near Lincoln, NE 68523
Ali
Job Details: 03/19/2024
During inspection I ran the unit in a diagnostic mode. During the test the drain pump and stator had failed. Customer had the proof of purchase to have the stator(part only) covered under warranty. Installed the new stator and drain pump and ran another diagnostic test. Unit is now operating properly. Ali! ; dspstn on spec-tagged invntry: 1 4417EA1002Y STATOR
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW5A
Near Omaha, NE 68022
Shannon
Job Details: 03/19/2024
Arrived at unit 48 degrees in freezer pulled back wall in even frost pattern recommend sealed system repair 5303305677. 5303918274. 240550942 will check on warranty
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Waukee, IA 50263
Mike
Job Details: 03/19/2024
Unit not powering on. Necked power at junction box and found no power. Checked cord and it wasnt fully plugged into the outlet. Plugged it all the way in and now dishwasher is powering on. Tenant states that unit hasnt been heating as well. Checked errors and one were stored. Ran diagnostics cycle and heater is working as its pulling 8amps during the heating portion and heater is getting hot. No issues found job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RS261MDWP
Near Lincoln, NE 68510
Ali
Job Details: 03/19/2024
During inspection there was signs of the the drain line being frozen over. Steamed out all of the ice buildup within the freezer. Ran a diagnostic test and confirmed the defrost heater was working properly. Reassembled the unit and unit is now operating properly. Ali!
We serviced a
LG OVENS ELECTRIC
Model LWC3063ST.BSTLLGA
Near Bennington, NE 68007
Mike F
Job Details: 03/19/2024
Customer states f19 error code. Checked power to oven, received 240v. Checked bake, broil and convection elements. Replaced bake element. Tested power to bake element, did not receive voltage. Replaced main control, still no voltage to bake element, checked TCO, all tested good. Ordering control.; ordrng 1 EBR85708001 (Control), ordrd 1 Ebr85707901 (Pcb) and 1 Mee41716502 (Bake element)
We serviced a
GE REFRIGERATOR
Model GFE28GSKKSS
Near Bennington, NE 68007
Mike F
Job Details: 03/19/2024
Customer states fridge section is not cooling evenly. Found failed evaporator fan and evaporator thermistor not attached, reattached thermistor and quoted for new fan, customer approved. Installed new fan and tested. Unit is working as it should. Please allow 24 hours for temperatures to regulate.
We serviced a
LG REFRIGERATOR
Model LFXS28566M
Near Lincoln, NE 68526
Kevin
Job Details: 03/19/2024
No cool. All running ; dspstn on spec-tagged invntry: 1 ADL73762013 EVAP
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Omaha, NE 68152
Mark F
Job Details: 03/19/2024
Customer states making a loud noise and not doing anything verified complaint found noise coming from drain pump found obstructions in drain pump reassembled and tested found there was a squeal coming from the splutch assembly and replaced splutch assembly as well put back together unit is working properly ; dspstn on spec-tagged invntry: 1 W10721967 DRIVE SPLUTCH KIT and 1 W10913953 ACTUATOR
We serviced a
LG REFRIGERATOR
Model LFXS26973S.ASTCNA1
Near Peculiar, MO 64078
Chance
Job Details: 03/19/2024
Customer,er states whole unit is not cooling. Replaced compressor in unit with new one. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
GE REFRIGERATOR
Model PFSF2MIYGWW
Near Waukee, IA 50263
Mike
Job Details: 03/19/2024
Unit is intermittently cooling and sometimes the display is dead as well. It has been progressively happening more and more often. When I arrived unit was 3* in freezer and 40* in fridge. Display was working and unit was not running as temp was satisfied. Inset temp lower and compressor and all fans came on. Based off the symptoms I would recommend replacing the main control board. ; dspstn on spec-tagged invntry: 2 WR55X10025 SENSOR TEMP , used 1 SHIPPING (PARTS HANDLING) from stock
We serviced a
U-LINE ICEMAKERS - GRID
Model UHCP115IS81A
Near West Des Moines, IA 50266
Mike
Job Details: 03/19/2024
Unit getting a p1 error for the drain pump. Water is not draining and pump isnt activated. Inspected pump and found that the float was stuck. Cleaned up float so that its no longer sticking. Unit is now draining properly. Job complete.
We serviced a
VIKING RANGEHOOD
Model N/A
Near Clive, IA 50325
Mike
Job Details: 03/19/2024
Blowers shut off about 15 min into cooking twice now. Inspected and found that when unit was cleaned the blower wheels were put back on the wrong sides as they are directional. Swapped blower wheels around and now unit is flowing air much better. Job complete.
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63T8111SS/AA
Near Omaha, NE 68114
Austin
Job Details: 03/19/2024
Customer states unit is not here and customer doesnt have unit.
We serviced a
SAMSUNG DISHWASHER
Model DW80CG5450SRAA
Near Bellevue, NE 68123
Austin
Job Details: 03/19/2024
Customer states unit is dead. Unit will need a UI board. ; ordrng 1 DD97-00761A (Console)
We serviced a
LG DRYER
Model DLE2350R
Near Bellevue, NE 68123
Austin
Job Details: 03/19/2024
Customer states light is not working. Plugged light in.
We serviced a
MAYTAG DRYER
Model MGDC300XW1
Near Omaha, NE 68152
Mark F
Job Details: 03/19/2024
Customer stated would not start upon arrival verified complaint tested voltage at terminal also tested voltage at motor was okay and tested at the timer and was not getting proper voltage.; dspstn on spec-tagged invntry: 1 WP3392519 THRML CUTOUT
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Honey Creek, IA 51542
Mark F
Job Details: 03/19/2024
Customer states unit was not draining but upon arrival unit was draining fine seemed to be the air trap for pressure hose was plugged. Cleared air trap. Tested. Unit operating properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Leavenworth, KS 66048
Manuel
Job Details: 03/19/2024
Customer states unit is not agitating. Removed agitator and inspected it and the hub. Checked clutch for cracks or wear. Checked actuator and it checked out well. Everything checked out well. Ran unit and it was agitating and spinning. Unit checked out well. ; dspstn on spec-tagged invntry: 1 W10528947 HUB 2 W10913953 ACTUATOR , and 1 W11307244 LID LOCK LATCH ASM 3 WIRE
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Lincoln, NE 68521
Ali
Job Details: 03/19/2024
During inspection unit would not go past sensing. Ran the unit in a diagnostic mode and noticed it was displaying a shifter error. Gained access to the shifter and noticed it had popped out of location. Fixed the shifter and reassembled the unit. Ran a cycle and unit is now operating properly. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201DT/AA
Near Leavenworth, KS 66048
Manuel
Job Details: 03/19/2024
Customer states unit is not making ice. Found ice maker frozen over. Defrosted. Removed ice maker and auger. Sealed compartment with RTV. Replaced fill tub with new one. Installed auger. Installed new ice maker. Instructed customer to wait 24 hours for ice. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
BOSCH DISHWASHER
Model SHX57C05UC/31
Near Omaha, NE 68022
Mike F
Job Details: 03/19/2024
Return with parts. Installed new control and tested. Unit turned on drained, began to fill and then started wash cycle. Stayed with unit to watch over all function. Unit is operating as it should. Remaining payment collected.
We serviced a
SUB ZERO FREEZER
Model DEC2450FI/L
Near Clive, IA 50325
Mike
Job Details: 03/19/2024
Customer ernhad issue with all 3 of their subzero stripping the breaker. Electrician came out and replace the breakers for eat one and the issue has gone away. They were on afci breakers which are problematic with appliance causing nuisance trips. Checked errors and have a 15 4 00 defrost heater relay stuck open error and a 20 4 50 defrost heater open error. Both were inactive as of 3/11/24. Ran defrost heater in diagnostics and heater is coming on and getting hot. Errors were likely generated due to the nuisance tripping of the breaker. No more issues found with unit. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike!
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Grimes, IA 50111
Mike
Job Details: 03/19/2024
Leakingg from front left bottom corner when dispenser is activated. Found that the water line that runs into the door is cracked within the loom going into door. ; used 1 PPM0408W (JG 5/16 UNION) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF3
Near Omaha, NE 68022
Shannon
Job Details: 03/19/2024
Replace water valve clean fill tube was frozen test ok ; dspstn on spec-tagged invntry: 1 241509402 MOTOR 1 242252702 VALVE-WATER , and 1 5303918344 ICE MAKER ASSY
We serviced a
JENNAIR RANGE/COOKTOP GS
Model CVGX2423B
Near Kansas City, MO 64151
Manuel
Job Details: 03/19/2024
Customer states unit continues clicking after turning on. Found unit needs igniters. Customer refused repair.
We serviced a
SPEED QUEEN DRYER
Model Dr7003we
Near Council Bluffs, IA 51501
David
Job Details: 03/19/2024
Replaced heating element and tested, unit is now working normally, no more SH error code. ; pckd up 1 D518838 (Heating Element)
We serviced a
LG REFRIGERATOR
Model LRMDS3006S.ASTCNA0
Near Overland Park, KS 66062
Chance
Job Details: 03/19/2024
Customer states unit needs hooked up to water at valve as well as door swapped on unit due to cosmetic damage.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Omaha, NE 68164
Kelvin
Job Details: 03/19/2024
Customer states unit is not producing ice. Inspected unit, found icemaker is froze up and will require an icemaker update kit. Installed icemaker update kit, unit is operating properly. Covered by manufacturer warranty, job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA82-02696A ICEMKR UPDATE
We serviced a
SPEED QUEEN WASHER
Model AWNE82SP113TW01
Near Omaha, NE 68127
Lucas
Job Details: 03/19/2024
Customer states unit is leaking into the tub after a cycle. Tested unit and operating properly otherwise. Unit will need a new water valve assembly. ; dspstn on spec-tagged invntry: 1 WP27001006 BELT,SPIN & AGITATO
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Kansas City, KS 66111
Manuel
Job Details: 03/19/2024
Customer states dryer is not working. Found unit blowing hot air. Excessive amount of water was accumulated inside of vent hose. Vent was clogged up. No access to vent from outside underneath trailer. Instructed customer to change. Unit works well. ; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE(
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Overland Park, KS 66221
Ben
Job Details: 03/19/2024
Customer states unit is freezing up and not making ice. Installed ice maker update. ; ordrng 1 da97-17285a (Ice bucket deliver to customer), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA82-02638A ICEMKR UPDATE
We serviced a
SAMSUNG WASHER
Model WA55A7700AV/US
Near Olathe, KS 66062
Ben
Job Details: 03/19/2024
Customer states unit is running cold water during normal cycle even when set to hottest setting. Unit needs temp sensor and main pcb.; ordrng 1 DC90-10128N (Temp sensor (kc)) and 1 DC92-02965A (Main pcb (kc))
We serviced a
SAMSUNG OVENS GAS
Model NX58H5600SS/AA
Near Omaha, NE 68114
Mark
Job Details: 03/19/2024
Customer states oven isnt heating, needs ignitor replaced
We serviced a
NXR RANGE/COOKTOP GS
Model 4851
Near Omaha, NE 68114
Mark
Job Details: 03/19/2024
Customer states unit heats oven while off, burners spark when lit. Needs thermostat, oven ignitor, and burner cleanings
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRU1778ES5
Near Lincoln, NE 68520
Kevin
Job Details: 03/19/2024
Not cooling.
We serviced a
SAMSUNG WASHER
Model WF50BG8300AVUS
Near Lincoln, NE 68527
Derek F
Job Details: 03/19/2024
Upon inspection the washer had leaked a bit and was shaking during cycles. I ran the unit on a spin cycle and the unit had no issues. I then checked the drain line and found it was over inserted into the stand pipe. I then ran a test cycle with a small load and did not observe any issues. Finally, I ran HASS diagnostics and the washer passed the test.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63T8751SS/AA
Near Olathe, KS 66062
Ben
Job Details: 03/19/2024
Customer states unit is showing C-30 error code and will not heat over 400 without shutting down. Unit needs new PCB.; ordrng 1 DG92-01198B (Main pcb (kc))
We serviced a
SPEED QUEEN DRYER
Model AEM1497W2
Near Lincoln, NE 68504
Derek F
Job Details: 03/19/2024
Upon inspection the dryer had stopped and wouldnt start. I first confirmed the outlet had a good 240V. I then checked the tco and fuse on the heater, both tested ok. I also checked the outlet tco and it was ok. I then ran test cycles on the dryer through three different settings with no issues. I also confirmed it has good airflow outside. The dryer is operating properly.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Denton, NE 68339
Kevin
Job Details: 03/19/2024
Not draining
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Denton, NE 68339
Kevin
Job Details: 03/19/2024
Unit not cooling.
We serviced a
GE DISHWASHER
Model GDP670SYVOFS
Near Council Bluffs, IA 51503
David
Job Details: 03/19/2024
Replaced damaged spray arm. Repair complete.
We serviced a
KENMORE REFRIGERATOR
Model 106.515221
Near Council Bluffs, IA 51503
David
Job Details: 03/19/2024
Unit is tripping breaker when entering defrost. With heater unplugged unit does not trip. Measured continuity to ground through element when plugged in. I recommend replacement heater and heater safety. ; ordrng 1 WP2323198 (Heater), dspstn on spec-tagged invntry: 1 W10822278 DEFROST TIMER KIT and 1 WP2198202 THERMOSTAT,REF
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Olathe, KS 66062
Kyle S
Job Details: 03/19/2024
Customer states unit stopped freezing found unit to have high side leak and to be low on refrigerant spoke with techline techline condemning 7005990510; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE
We serviced a
GE CAFE DISHWASHER
Model CDT845P4N5W2
Near Urbandale, IA 50322
Rory
Job Details: 03/19/2024
Customer stated that the unit was not filling with water. Turned water on and off and tested the unit. The unit ran as intended. Ran through diagnostics mode and all features were working properly. No defects found. Job complete.; dspstn on spec-tagged invntry: 1 WD21X25468 SNSR - PRESSURE
We serviced a
GE DISHWASHER
Model GDT655SMJ4ES
Near West Des Moines, IA 50266
Rory
Job Details: 03/19/2024
Customer stated that the dishwasher was not turning on. Unplugged it and plugged it back in and the unit turned on. Replaced the logic board and the unit would not turn on. Faulty part. Will need to return with new part. Scheduled for 3/22 at 8am.; ordrng 1 WD21X31902c (Configured ui board), dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL and 1 WD21X31902 LOGIC BOARD , used 1 SHIPPING (PARTS HANDLING) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80BB707012AA
Near Windsor Heights, IA 50324
Rory
Job Details: 03/19/2024
Customer complaint is that unit is not filling and running cycle. Only unit had broken harness, replaced harness unit not working.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Altoona, IA 50009
Mike
Job Details: 03/19/2024
Installed new ice maker. Cycled ice maker and it is now responding. Ice maker completed cycle and filed.; ordrng 1 DA97-17376B (Filter), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-13718C ICE MAKER , and 1 DA97-19898A DRAIN TUBE W HTR , used 1 SHIPPING (PARTS HANDLING) from stock
We serviced a
MAYTAG LAUNDRY CENTER
Model MED4200BW0
Near Earlham, IA 50072
Rory
Job Details: 03/19/2024
Customer states unit making loud grinding noise and producing a vent error. Upon arrival found unit a not making any noise. Recommend replacing roller idler and belt as well as an annual dryer vent cleaning customer declined full service today.
We serviced a
SAMSUNG WASHER
Model WF45B6300AP/US
Near Winterset, IA 50273
Rory
Job Details: 03/19/2024
Returned with parts to swap out the back half. Checked for leaks when finished. Found no leaks. Ran through HASS and passed. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26CG7400SRAA
Near Ames, IA 50010
Alex
Job Details: 03/19/2024
Customer compliant is that unit is not cooling. Checked temps and got 50 degrees in all compartments. Checked both lock rings with leak detector, found one of the lock rings leaking. Removed and braised in connection and process ports. Vacuumed system down to 850 microns. Filled unit with 3.1oz of r600. Please give unit 24-48 hours to reach temp. Job complete.; dspstn on spec-tagged invntry: 1 DA82-01415A WATER LEAKAGE KIT
We serviced a
BOSCH DISHWASHER
Model SHPM78V55N/20
Near Prairie Village, KS 66208
Kyle S
Job Details: 03/19/2024
Customer states units kick plate would come unsecured and cause door not to open found screws missing from mounting brackets added new screws and secured kick plate unit working great job complete
We serviced a
LG DRYER
Model DLEX7900WE
Near Waterloo, NE 68069
Derek
Job Details: 03/19/2024
Tech inspected dryer and started test cycles. Vent exits onto very steep roof, so airflow measurement can not be taken. Disconnected flexible vent from dryer and a strong cool breeze is felt blowing into home. Connected vent and ran 25 minute high heat cycle. Dryer consistently cycles between 153-156 degrees and 211-216 degrees. Cycles co plates with no flow sense illumination or d series error codes. Ran same cycle with venting disconnected and found temperature now cycling between 142-145 degrees and 181-184 degrees. Tech finds no immediate issues with dryer and wonders if usage may be affecting operations. Tech made suggestions on cycle selections and reminded customer to have kids clean the lint filter every single cycle. If issues arise, tech would want to install a new thermistor and new pcb while it is still under manufacturers warranty. Job is complete. ; dspstn on spec-tagged invntry: 1 4560EL3001A IDLER PULLEY 1 4581EL2002L ROLLER 4_PK , and 1 5835EL1002A BLOWER WHEEL
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Omaha, NE 68136
Kelvin
Job Details: 03/19/2024
Customer states unit is not producing ice. Inspected unit, found icemaker is froze up and will require an icemaker update kit. Installed icemaker update kit. Unit is operating properly. Covered by manufacturer warranty, job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
WOLF RANGE/COOKTOP EL
Model DF60650DG/S/P
Near Omaha, NE 68022
Travis
Job Details: 03/19/2024
Returned with parts. Installed new drip pan and trim pieces. Unit is now operating properly
We serviced a
DACOR RANGE/COOKTOP GS
Model DTG36M955FM
Near Valley, NE 68064
Mike F
Job Details: 03/19/2024
Return with parts. Installed and tested. Unit is operating as it should.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS
Near Lincoln, NE 68521
Derek F
Job Details: 03/19/2024
Upon inspection the dishwasher had given a Overfill code and caused it to stop mid cycle. I first checked the filter and confirmed it was clean. I then checked the drain line and found it was kinked right at the disposal. I pulled some extra line and secured it with a zip tie. I then ran the unit and it did not throw an error. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 1 DD31-00005A PMP MTR-DRN
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME16K3000AS/AA
Near Omaha, NE 68136
Kelvin
Job Details: 03/19/2024
Customer states unit started on fire during use. Contacted tech line for further assistance. Manufacturer will by contacting customer directly in next 3-4 days
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME17R7021ES/AA
Near Omaha, NE 68135
Kelvin
Job Details: 03/19/2024
Returned with parts. Removed original doo, installed new. Unit is operating properly, covered by manufacturer warranty. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9671SR/AA
Near Omaha, NE 68135
Kelvin
Job Details: 03/19/2024
Returned with parts. Removed original door, installed new. Unit is operating properly. Covered by manufacturer warranty, job complete.
We serviced a
LG WASHER
Model WT7800CV
Near Ashland, NE 68003
Ali
Job Details: 03/19/2024
During inspection I removed the drain line under the unit and confirmed there was no items stuck within the pump. I found a few small pieces of debris. Ran a diagnostic test and confirmed all of the components were working properly. During the test I noticed the hot water line had a small drip. Installed two new water lines and confirmed there was no signs of any leaks. Ran a heavy duty cycle and confirmed the unit filled and drained properly. Ran a few spin cycles to confirm no issues while in spin. Finally I put some cleaning solution in the unit and ran a tub clean cycle. Unit is now operating properly. Ali! ; used 2 48368 () from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF8A
Near Mitchellville, IA 50169
David M.
Job Details: 03/19/2024
Neutral wire at power supply was shorted inside the wire nut. Replaced wire nut, reinstalled door, and reinstalled machine. All systems are working
We serviced a
LG WASHER
Model WM4500HBA.ABLEEUS
Near Alleman, IA 50007
David M.
Job Details: 03/19/2024
Customer states unit is not dispensing softener. Ran test mode and unit is dispensing through all valves to all compartments. I noticed that there was a significant amount of suds in the tub during test mode. Removed all softener, and recommend customer fill softener with white distilled vinegar to help cut down the suds. Also, I recommend reducing the detergent setting to low for a period of time. Currently running a tub clean cycle with citric acid cleaner.
We serviced a
LG REFRIGERATOR
Model LFXS28968D.ASBCNA0
Near Ankeny, IA 50023
David M.
Job Details: 03/19/2024
Unit had inefficient compressor. Fridge was about 48 degrees, and freezer was thawing around 30 degrees. Compressor case temp was close to 200 degrees. Low side pressure was 0 and high side pressure was 35.Replaced compressor, filter drier, and updated software. Pulled vacuumed below 1000 and it held. Recharged with 2.1 oz r600.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA36811409 R600 CMPRSR
We serviced a
KITCHENAID RANGE/COOKTOP EL
Model KSGG700ESS2
Near Ankeny, IA 50023
David M.
Job Details: 03/19/2024
Replaced all knobs on cook top.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Des Moines, IA 50312
Alex
Job Details: 03/19/2024
Customer compliant is that door opened during cycle and continued to run. Unit will need a new door latch. Quoted customer for new latch subtracting previous service call fee. Customer approved repair. Ordering part and will return. ; used 1 DD81-02132A (Door latch - dsm) from stock
We serviced a
GE WASHER
Model WSM2700DAWWW
Near Des Moines, IA 50309
Alex
Job Details: 03/19/2024
Customer compliant is that unit is making a squeaking noise while drying. Ran unit and heard screeching noise. Disassembled and ; dspstn on spec-tagged invntry: 1 5303281153 BEARING KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lincoln, NE 68516
Derek F
Job Details: 03/19/2024
Upon inspection the refrigerator had stopped cooling. It was 59°F in the fresh food and 24°F in the freezer. I found the evaporator completely frozen over and not allowing airflow. I then steamed away the ice. I then found the heater had a loose connection that I fixed. I then tested the defrost heater and it is now activating. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Olathe, KS 66062
Chance
Job Details: 03/18/2024
Customer states units freezer warmed to 30 degrees at one point and now has normal temps.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR
Near Olathe, KS 66061
Ben
Job Details: 03/18/2024
Customer states unit is not cooling in fresh or freezer. Unit needs sealed system repair.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Omaha, NE 68132
Mark
Job Details: 03/18/2024
Customer states unit is making noise while running, needs sump and seal replaced
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Omaha, NE 68164
Mike F
Job Details: 03/18/2024
Customer states loud clicking noise when operating. Put unit into spin only. Unit reached top spin then started to make clicking noise, then wash plate froze and tub kept spinning. Looked underneath washer, found oil from gear case is leaking. Wash plate frozen to transmission shaft. Unit will need gear case, shifter, belt, splutch kit and wash plate. Quoted customer for repair, customer approved. Returning 3/20 between 8-9.; ordrng 1 W10902814 (Wash plate) and 1 W11454734 (Gear case) and 1 W10721967 (Cam kit) and 1 W11481722 (Shifter) and 1 WPW10006384 (Belt)
We serviced a
WHIRLPOOL DRYER
Model WGD7300DW2
Near Omaha, NE 68152
Koby
Job Details: 03/18/2024
Customer states unit needs gas line installed. Installed 4 flexible gas line and hooked dryer vent up to unit. Ran test cycle, unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 2 4396006RW ELBOW and 2 4396010RP 6FT SCVENT
We serviced a
MAYTAG WASHER
Model MHW5400DW0
Near Omaha, NE 68108
Lucas
Job Details: 03/18/2024
Unit will need new control panel. Control panel is no longer available for order. ; O-emld tckt
We serviced a
THERMADOR DISHWASHER
Model DWHD770WPR
Near Omaha, NE 68124
Lucas
Job Details: 03/18/2024
Unit is not draining. Drain pump receiving 120v. Unit will need drain pump.; saved tckt
We serviced a
COVE DISHWASHER
Model DW2450
Near Omaha, NE 68022
Travis
Job Details: 03/18/2024
Unit gives code for diverter not moving. However when in diagnostics can hear diverter seemingly moving. Suspect issue with main pcb. Will order board and diverter. ; ordrng 1 830087 (Ui main kit) and 2 9039398 (Seals)s and 1 831478 (Diverter)
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Omaha, NE 68022
Mike F
Job Details: 03/18/2024
Customer states dryer is making a squeaking noise. Started unit and heard noise. Disassembled found frozen idler and rollers. Quoted for repair kit, customer approved. Installed repair kit and tested, unit is operating as it should. Payment collected,; used 1 4392067 (REPAIR-DYR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB06
Near Omaha, NE 68104
Koby
Job Details: 03/18/2024
Customer states unit is not cooling. Compressor keeps trying to start but wont run. Inspected unit and found that compressor is locked up. Unit would need a sealed system rebuild. Recommend replacement of compressor, evaporator, and filter drier.
We serviced a
LG REFRIGERATOR
Model LFX28968ST
Near Lincoln, NE 68506
Ali
Job Details: 03/18/2024
During inspection I cycled the ice maker and noticed it wasnt dropping all of ice. The LH side of the ice maker assembly would flex instead of just the tray. Installed the new ice maker and unit cycled properly. Ali! ; dspstn on spec-tagged invntry: 1 AEQ73110210 ICEMKR and 1 AJU72992601 VALVE
We serviced a
KENMORE REFRIGERATOR
Model 253.6481240G
Near Lincoln, NE 68503
Ali
Job Details: 03/18/2024
During inspection I gained access to the evaporator and unit had a partial frost pattern. Unit has a seal system leak. Customer is going to purchase a new unit. Ali!
We serviced a
WOLF RANGE/COOKTOP GS
Model C72SS-12BN
Near Kansas City, MO 64158
Ben
Job Details: 03/18/2024
Customer states pilot on unit will not stay lit. Adjusted pilot fuel valve.
We serviced a
GE DISHWASHER
Model GDF520PSJ5SF
Near Bennington, NE 68007
Shannon
Job Details: 03/18/2024
Replaced boards test ok ; pckd up 1 Wd21x24901 (Board) and 1 Wd21x31899 (Board)
We serviced a
GE DISHWASHER
Model GDT580SSF6SS
Near Papillion, NE 68046
Lucas
Job Details: 03/18/2024
Customer states unit is not washing dishes properly. Unit is working properly intermittently. Filled, washed, and drained multiple times before failing in the middle of cycle. Unit will need a new main pcb.