We serviced a
LG OVENS GAS
Model LRG3095ST
Near Lincoln, NE 68521
Ali
Job Details: 05/13/2025
During inspection I gained access to the bake igniter. Unit only pulled 2.5 amps. Unit has a bad igniter. Installed a new bake igniter. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
GE PROFILE DISHWASHER
Model GDT655SSJ2ES
Near Chicago Precinct, NE 68022
Shannon
Job Details: 05/13/2025
Inspect unit dead gave est to get going customer ok repair software issue and down load updated software for this issue test ok
We serviced a
WHIRLPOOL DRYER
Model WED94HEXL1
Near Omaha, NE 68131
Lucas
Job Details: 05/13/2025
Customer states unit not running. Disassembled unit and found broken belt and pulley. Bracket to pulley is broken. Can not replace with pulley from kit. Unit will need a drive belt and a pulley ; ordrng 1 W10837240 (Pulley)
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Omaha, NE 68022
Shannon
Job Details: 05/13/2025
Arrived at unit door gasket failing replace under warranty test ok; dspstn on spec-tagged invntry: 1 WD08X10032 GASKET TUB
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Bennington, NE 68007
Kelvin
Job Details: 05/13/2025
"Customer states unit is not cooling in ff or fz. Inspected unit, confirmed issue. Found compressor, evap fans and condenser fans running. Unit will require a sealed system replacement. Unit is under manufacturer warranty, customer contacting for further assistance. Job complete."
We serviced a
LG REFRIGERATOR
Model LFXS26596S/00
Near Kansas City, MO 64153
Chance
Job Details: 05/13/2025
Customer states unit has made ice since our repair but as of 2 days ago stopped ice production. Inspected unit and found fresh food was 32 and freezer was at 11. Removed evap cover and found frost pattern only about 3/4 the way through evap and compressor was noticeably louder than before. Unit will need new compressor. Talked through all options with customer and they would like to think about how to move forward. Job complete.
We serviced a
GE STACK W/D (H)
Model GFW550SPN0DG
Near Chicago Precinct, NE 68022
Kelvin
Job Details: 05/13/2025
"Customer states unit is not completing a cycle, spins and stops. Inspected unit, found error code for motor failure and will require replacement. Repair declined. Job complete."
We serviced a
SAMSUNG OVENS GAS
Model NX58R5601SS
Near Des Moines, IA 50321
Brian
Job Details: 05/13/2025
Customer states oven will not heat up. Found the hot surface igniter open. Replaced igniter and tested unit for functionality. Unit operates as des. Job complete. ; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBBC/AA
Near Omaha, NE 68142
Travis
Job Details: 05/13/2025
Customer states ff not cooling well. Temps are 2 and 58. Have 22 error for fridge fan. Also says it hums. Found humming coming from compressor working harder trying to cool ff section. Will need new evap cover with fan. Installed new evap cover and sensor. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP
We serviced a
SAMSUNG ALL OTHER
Model HW-Q990D/ZA
Near Omaha, NE 68132
Mark F
Job Details: 05/13/2025
Returned with part. Contacted tech line. Got unit linked. Sat with sub woofer for 5 minutes. Maintained connection. Unit operating properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Omaha, NE 68112
Lucas
Job Details: 05/13/2025
Customer states ice maker is not operating properly. Ice maker is freezing up. Unit will need a Samsung ice maker kit installed.
We serviced a
LG W/D COMBO (H)
Model WT1101CW
Near Des Moines, IA 50310
Brian
Job Details: 05/13/2025
Customer states metal on metal sound coming from the bottom of the washer. Found the washer was sitting over a plumbing clean out. Instructed customer to raise the machine up with cinder blocks or relocate the washer. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
KITCHENAID DISHWASHER
Model KUDS24SEBL2
Near Omaha, NE 68144
Cole
Job Details: 05/13/2025
Customer states unit is leaking. Realigned bottom door gasket.
We serviced a
MIELE (H) DRYER
Model TWD360WP
Near Des Moines, IA 50312
Anthony
Job Details: 05/13/2025
Customer stated that unit is displaying error 888 when trying to utilize. Attempted to resolve issue through interface programming. Will need to return with MDU / control board; ordrng 1 12052201 (Control)
We serviced a
GE PROFILE MICROWAVE OVEN
Model PSB1201NSS01
Near Council Bluffs, IA 51501
Lucas
Job Details: 05/13/2025
Customer states microwave display is dead. Buttons and heating are working. Unit will need a new display board installed. ; ordrng 1 WB27X10856 (Display board)
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Chicago Precinct, NE 68022
Shannon
Job Details: 05/13/2025
Arrived at unit wash pump not running when full of water pulled bottom access panel plugged in nufi and has wash pump error also has been leaking into drip pan from pump assy is on back order till mid muse would recommend wash pump and supply line for repair
We serviced a
LG DRYER
Model DLEX3570V
Near Chicago Precinct, NE 68022
Shannon
Job Details: 05/13/2025
"Inspect unit from right drum roller failed gave est to repair customer ok replace failed roller test ok ran unit is normal operation now; dspstn on spec-tagged invntry: 1 4400EL2001F BELT 1 4561EL3002A IDLER PULLEY ASSEMBLY , and 1 4581EL2002L ROLLER 4_PK , pckd up 1 Dc97-16782a (Roller)"
We serviced a
LG REFRIGERATOR
Model LRFLC2706S.ASTCNA0
Near Kansas City, MO 64110
Austin R
Job Details: 05/13/2025
"Customer states that unit was slightly over filled and got left open from grandkids, freezer froze over with frost and rails were frozen shut as well. Unit just needed defrosted and dried up."
We serviced a
LG REFRIGERATOR
Model LMXS30776D.ASBCNA0
Near Bellevue, NE 68147
Jacob
Job Details: 05/13/2025
Customer states unit is not cooling. Installed new compressor and filter drier.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Waukee, IA 50263
Ky
Job Details: 05/13/2025
"Replaced vane assembly. Need to come back with a main board, ; ordrng 1 DD97-00498F (Main PCB), dspstn on spec-tagged invntry: 1 DD97-00484D MOTION ASM and 1 DD97-00501E VANE"
We serviced a
SAMSUNG WASHER
Model WF42H5000AW
Near Leawood, KS 66206
Eric
Job Details: 05/13/2025
Customer states ae6 error and door locked was able to unlock door found ae6 error quoted repair customer declined at this time; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Overland Park, KS 66213
Eric
Job Details: 05/13/2025
"Customer ages unit wouldn't power on checked all connections everything looks OK, since calling in unit has turned on and worked; dspstn on spec-tagged invntry: 1 AGM76149901 LATCH"
We serviced a
SAMSUNG WASHER
Model WA52A5500AC/US
Near Omaha, NE 68154
Mike F
Job Details: 05/13/2025
"Customer states 9c8 error. Quoted for new control. Customer approved. Control had been opened, ran for new control, new control was also opened. Installed controls, all giving 9c8 error code. Will need to order and return. ; ordrng 1 DC92-02965P (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF1
Near Omaha, NE 68104
Koby
Job Details: 05/13/2025
Customer states that unit is not cooling. Inspected unit and found that unit has a refrigerant leak. Recommend sealed system rebuild.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA
Near Des Moines, IA 50320
Ky
Job Details: 05/13/2025
"Removed family hub and found connector broken on door end. Will order order door assembly and return family hub ; schdld next appmnt for 5/14 WED !, states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS01
Near Omaha, NE 68116
Travis
Job Details: 05/13/2025
Returned with part. Installed upgraded evaporator thermistor. Plugged unit. Compressor and fans started running.
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near Lincoln, NE 68506
Ali
Job Details: 05/13/2025
During inspection the unit already had a compressor replaced by a different company. Pressurized the system to 170psi and found a leaking lok ring on the Yoder line. Fixed the leak and pressurized the system again. Unit held pressures and there was no signs of any leaks. Vacuumed the system for 10 minutes and achieved 1451 microns. Unit settled at 1505 microns. Charged with 3.03 oz of R600.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
KITCHENAID REFRIGERATOR
Model KSRI25FNBL00
Near Lincoln, NE 68516
Derek F
Job Details: 05/13/2025
Upon inspection the refrigerator wasnt producing ice or water. I found the water dispenser didnt activate the valve. I then found the ice maker was off but did not fill. The refrigerators inlet valve has failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE REFRIGERATOR
Model ZISB360DRG
Near Omaha, NE 68164
Travis
Job Details: 05/13/2025
Customer states unit is not cooling well. Found compressor and fans are running. Evaporator plugged with ice. Put in diagnostics. Put to force defrost. Not getting 120 vac from board. Measured defrost circuit. Reading 37 ohms. Unit had failed main pcb. Recommend replacing that and thermistor. Ran for parts. Returned. Steamed ice build up amd installed new parts. Unit is now operating properly. ; pckd up 1 WR55X10025 (Temp sensor) and 1 WR55X10560 (Board) and 1 WR50X29776 (Bi metal)
We serviced a
LG STACK W/D (H)
Model WM8900HBA.ABLEEUS
Near Lee's Summit, MO 64081
Eric
Job Details: 05/13/2025
Ordered part and rescheduled ; ordrng 1 EBR86771831 (Pcb)
We serviced a
BOSCH DISHWASHER
Model SHPM88Z75N/01
Near Chicago Precinct, NE 68022
Kelvin
Job Details: 05/13/2025
"Customer states unit is showing e:07 error, will not drain. Inspected unit, confirmed issue. Found crystal dry fan has created hole in wash tube causing zeolite fan assembly to stop operating. Unit will require new tube assembly, water removed. Repair approved. Removed original tube, water. Installed new tube. Verified with customer unit is operating properly. Job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MRT318FZDH01
Near Omaha, NE 68164
Travis
Job Details: 05/13/2025
Customer states unit is not cooling well. Temps are 15 and 55. Found evap plugged with frost. Put in force defrost. Have 0 vac to heater. Verified heater and fuse are reading proper. Will need new control board. Will order part. ; ordrng 1 W11353815 (Board)
We serviced a
SPEED QUEEN WASHER
Model LWN412SP111TW01
Near Omaha, NE 68112
Koby
Job Details: 05/13/2025
"Return with parts. Removed old inlet valve and installed the new one. Reassembled the unit and ran test cycle, unit functions properly. Job complete."
We serviced a
SPEED QUEEN WASHER
Model SWNNC2SP115TW02
Near Urbandale, IA 50322
Anthony
Job Details: 05/13/2025
Customer stated that unit is having issues with trying to program user interface to free and has water leak. Found unit needed to be programmed the valve of 0 throughout settings. Found supply lines needed to be tightened.
We serviced a
MANITOWOC ICEMAKERS U/C(H)
Model UY0140A
Near Waterloo, NE 68069
Derek
Job Details: 05/13/2025
"Customer says that he shut the ice maker off last year and removed it from the install as he was having some major remodeling done in the basement. He recently reinstalled machine and attempted use, but found that the unit never harvests the cubes. Tech arrived and found a commercial 140lb manitowoc machine in the basement. Powered unit on. Dump valve releases the reservior, the refrigeration system kicks on, the reservior refills, and the circulation pump begins flowing water over the coil. Tech monitored production cycle to see if cubes will form and if harvest will occur. Cubes form and harvest does not occur. Ice continues to grow excessively large. Removed the reservior float switch from the reservior and harvest immediately occurs. Entire slab of ice successfully releases. Tech began making adjustments of the reservior float switch and monitored 3 more production cycles until cube and bridge size is proper. Tech asked that the customer monitor for any issues and to call back if adjustments are not proper. Job is complete."
We serviced a
ELECTROLUX DRYER
Model EFME617STT0
Near Waukee, IA 50263
Anthony
Job Details: 05/13/2025
Customer stated that unit is making odd noises during operations. Found lint build up in blower housing. Recommend having blower housing cleaned.; dspstn on spec-tagged invntry: 1 134793511 IDLER
We serviced a
HESTAN REFRIGERATOR
Model EKS8990TST3IU
Near Olathe, KS 66061
Chance
Job Details: 05/13/2025
"Customer states unit is not producing ice. Inspected unit and found fill tube for the ice maker had frozen over, even after replacing fill tube heater with correct one. Put unit in service mode and went to fill tube heater test. Found 48 volts going to heater when it should have been receiving 120v. Took voltage at board and found board was sending 120v. Took ohms reading from first connector in lead to ground which was OL. Second lead in connector had 15 mega ohms from lead to ground. Unit has a grounded wire inside cabinet and is not repairable. Spoke with George at Heston who confirmed. Hestan will contact customer within 72 business hours. Job complete."
We serviced a
BOSCH DISHWASHER
Model SHE863WF6N/10
Near Waukee, IA 50263
Ky
Job Details: 05/13/2025
Recommend replacing drain pump. ; dspstn on spec-tagged invntry: 1 00631200 PMP-DRN
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Council Bluffs, IA 51501
Lucas
Job Details: 05/13/2025
Customer states washer is not spinning clothes out and is not draining properly. Checked codes and code for out of balance load and open motor winding present. Cleared codes. Suspension tests good by hand. Inner drum has a lot of play between outter drum. Tested motor and windings test good. Motor spins and agitates but drum is loud and out of balance. Disassembled washplate and found hub in tact. Unit will need a new inner tub and hub installed.
We serviced a
GE DISHWASHER
Model GSD4000N20BB
Near Omaha, NE 68124
Cole
Job Details: 05/13/2025
Customer states unit not operating correctly. Will need new motor and spray arm.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF0
Near Chicago Precinct, NE 68022
Derek
Job Details: 05/13/2025
Customer says that the ice maker stopped producing. Has also noticed potential leaking as wooden trim near the fridge is splitting. Tech confirmed that the trim is swelling and removed the magnetic toe kick. Floor is wet on the front left corner of the fridge. Entered service mode and tried to fill the ice maker with water. Water valve hums but no water enters the ice mold. Tried three more attempts and then inspected the floor under the left front corner. Water is seen actively dripping onto the floor. Internal waterlines have separated and water is now spraying into the side case of the unit and leaking our wherever it can on the left side of the machine. Tech explained findings and explained that this particular issue is unrepairable as the waterlines are not serviceable. Customer just wants to shut the ice maker off at this time and will contact the manufacturer about any possibly warranty or recalls. Job is complete.
We serviced a
GE MICROWAVE OVEN
Model CWB713P2N2S1
Near Roca, NE 68430
Derek F
Job Details: 05/13/2025
I arrived today with the part to complete the repair. I pulled the unit and gained access to the high voltage components. I then installed sealant in multiple areas via the service bulletin. I then reinstalled the microwave and connected power. The microwave is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 RTV102 SILICONE
We serviced a
KENMORE OVENS ELECTRIC
Model 79091313013
Near Lincoln, NE 68506
Derek F
Job Details: 05/13/2025
I arrived today with the part to complete the repair. I first pulled the oven and disconnected power. I then replaced the main control and installed the new overlay. I then reassembled the oven and ran a test cycle. The oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF
Near Kansas City, MO 64152
Austin R
Job Details: 05/13/2025
"Customer states that units not dispensing cubed only crushed, replaced actuator/solenoid, auger and the drive fork units good to go"
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Ankeny, IA 50023
Rory
Job Details: 05/13/2025
Technician recommended sealed system repair
We serviced a
BOSCH WASHER
Model WFMC5801UC/16
Near Ames, IA 50010
Rory
Job Details: 05/13/2025
Technician recommended replacement of dual in the water valve; ordrng 1 00422244 (Dual valve)
We serviced a
BEKO DISHWASHER
Model DUT36520X
Near Ankeny, IA 50021
Brian
Job Details: 05/13/2025
Return with parts. Removed old sump assembly and installed the new one and discovered the new one was not the correct part. New part needed. ; ordrng 1 1511902600 (Sump assembly)
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/11
Near Omaha, NE 68154
Mike F
Job Details: 05/13/2025
"Customer states unit is stopping mid cycle. Found unit with water in basin. Cancelled cycle, unit drained. Put unit into diagnostics, no stored error codes. Ran washer through test cycle, wash motor is loud, checked resistance, found one winding out of spec. Quoted for wash motor and control."
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Omaha, NE 68116
Mike F
Job Details: 05/13/2025
"Customer states unit is not cooling. Checked all fans, fans are operating. Connected to HASS, C84 error code for locked compressor. Unit has compressor coverage. Quoted for repair, customer declined. Service call collected."
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Waukee, IA 50263
Rory
Job Details: 05/13/2025
"Technician recommended maintenance service kit; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP) and 1 4392067 RPR KIT (W10837240 PULLEY , used 1 4392067 ( RPR KIT (W10837240 PULLEY)) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Omaha, NE 68132
Shannon
Job Details: 05/13/2025
Idler pulley failed gave est to replace customer ok install new pulley test ok ; used 1 279640 (Idler) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMS2773AF01
Near Eagle, NE 68347
Bryce
Job Details: 05/13/2025
Customer states unit was tripping the breaker upon inspection plugged in fridge breaker tripped went ahead and change the compressor and filter dryer vacuum unit down to 830 ?m filled the unit with 3.1 ounces of R 600 a running pressures after about four minutes were -2.5 and 52 on the high side please allow unit 24 to 48 hours to reach optimal temperature and potentially 72 hours for ice job complete
We serviced a
SAMSUNG COOKTOP GAS
Model NA36N7755TS/AA
Near Kansas City, KS 66106
Chris
Job Details: 05/13/2025
Customer states valve is bent. Unit needs new valve.
We serviced a
LG REFRIGERATOR
Model LMXS30776D/01
Near Gardner, KS 66030
Chris
Job Details: 05/13/2025
"Customer states unit is not cooling. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74221802 EVAP FF , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
KENMORE WASHER
Model 110.28912790
Near Omaha, NE 68124
Cole
Job Details: 05/13/2025
Customer states unit wont drain. Will need new drain pump.
We serviced a
ELECTROLUX DRYER
Model EFME627UIW2
Near West Des Moines, IA 50266
Brian
Job Details: 05/13/2025
Customer states she power on the dryer and the display went blank. Found display board has failed new display board needed. ; ordrng 1 5304521447 (Control knob)
We serviced a
SAMSUNG RANGE ELEC
Model NE63A6511SS/AA
Near Lincoln, NE 68510
Ali
Job Details: 05/13/2025
During inspection the front LH burner would always be on high. Installed a new switch assembly and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
JENNAIR (H) ICEMAKERS U/C(H)
Model JUIFX15HX01
Near Roca, NE 68430
Ali
Job Details: 05/13/2025
During inspection I made sure the ice maker was filling and cycling properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG WASHER
Model WT5680HVA
Near Glenwood, IA 51534
Lucas
Job Details: 05/13/2025
Installed new hall sensor on unit and reassembled. Tested and unit is still failing to reach top speed. Noticed drum is hard to spin after unit failed. Unit will need a new gearcase installed. ; ordrng 1 AEN73651402 (Gearcase)
We serviced a
LG RANGE ELEC
Model LRE3083ST
Near Omaha, NE 68118
Mike F
Job Details: 05/13/2025
"Customer states cant turn on oven or burners. Tech able to turn on all elements and oven. Slid unit out on floor protection, checked wiring and controls. All look normal. Recommend replacing control panel if issue repeats."
We serviced a
GE PROFILE REFRIGERATOR
Model GSE25HSHJHSS
Near Omaha, NE 68116
Mike F
Job Details: 05/13/2025
"Customer states no ice and water. Reinserted filter, water comes out then trickles, installed bypass plug, same affect. By passed filter head, pressure is good. Quoted for filter head. Customer declined. Service call collected."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Omaha, NE 68111
Lucas
Job Details: 05/13/2025
Customer states ice maker is not working. Ice bucket is frozen up. Unit will need a Samsung icemaker update installed. ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR
We serviced a
KENMORE DRYER
Model 110.65132411
Near Omaha, NE 68130
Koby
Job Details: 05/13/2025
Customer states that unit heats but does not tumble. Found that belt is broken. Recommend installation of maintenance kit.
We serviced a
LG REFRIGERATOR
Model LFC25760ST
Near Omaha, NE 68130
Derek
Job Details: 05/13/2025
"Customer states that the freezer isn't working. Tech arrived and found the freezer at 38 degrees. Tested evaporator fan and it is actively working. Tech disasse.bked the freezer and removed the evaporator cover. Frost pattern is inconsistent and only covers roughly 10% of the coil. Sealed system failure is occurring. Tech explained failure and explained that the evaporator, compressor, and drier will need replaced. Customer is familiar with refrigeration and declined repairs due to age and cost. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Omaha, NE 68130
Koby
Job Details: 05/13/2025
Customer states that unit is not cooling properly. Inspected unit and found temperatures of 20?F in the freezer and 45?F in the fresh food compartment. Disassembled and inspected unit and found a refrigerant leak. Recommend sealed system rebuild.
We serviced a
GE REFRIGERATOR
Model GNE27JYMXFFS
Near Lincoln, NE 68516
Derek F
Job Details: 05/13/2025
"Upon inspection the freezer drawer still isnt properly sealing. The rails, basket hangers, gasket and rail holders have been replaced previously. I will return with a new freezer door and gasket to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 WR78X42007 (Frz door) and 1 WR14X30142 (Gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Overland Park, KS 66207
Chance
Job Details: 05/13/2025
"Customer states unit is not cooling. Inspected unit and found temps at 60 degrees in both compartments. Compressor was running but was very loud and sounded unhealthy. Customer stated unit war,Ed up over the course of about 10 days. All fans were running and no frost pattern was visible. Unit is 7 years old and only part coverage on the compressor is available."
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Urbandale, IA 50322
Rory
Job Details: 05/13/2025
Technician recommended back half replacement ; dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP WATER
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SG/AA
Near Olathe, KS 66062
Chance
Job Details: 05/13/2025
Customer states unit is not cooling at all. Inspected unit and found C84 error code present. When fridge would try to start compressor would audibly lock up. Unit needs new compressor and filter drier. Follow up scheduled for Friday afternoon. ; ordrng 1 DA62-04309D (Dryer (KC)) and 1 NF54M5151ARTT3 (Compressor (KC))
We serviced a
LG DISHWASHER
Model LDPH7972S.ASSESNA
Near Stilwell, KS 66085
Chris
Job Details: 05/13/2025
Customer states right side track is catching. Unit needs new side rail.; schdld next appmnt for 5/15 THU PM
We serviced a
BOSCH WASHER
Model WFVC5400UC/19
Near Overland Park, KS 66209
Eric
Job Details: 05/13/2025
Customer states unit leaks water into tub when off. ; ordrng 1 00422244 (Vavle) and 1 00422245 (Valve)
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Des Moines, IA 50320
Brian
Job Details: 05/13/2025
Customer states water dispenser is not working. Found a kink in the door restricting the flow. New door assembly needed. Follow up required ; ordrng 1 DA91-05228A (Freezer door)
We serviced a
MAYTAG WASHER
Model SAV3655AWW
Near Lincoln, NE 68505
Derek F
Job Details: 05/13/2025
Upon inspection the washer was leaking during cycles. I first filled the tub and inspected the drain pump while it drain. The pump does have a small leak but isnt the cause of the water(drain pump is NLA). There is a hole in the drain line causing the unit to leak during draining. A new drain line will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 WP40053901 (Drain line)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Lincoln, NE 68502
Bryce
Job Details: 05/12/2025
Customer states drain pump is not shutting off upon inspection plugged unit in tested unit I. Diagnostics from automatic test to manual and the drain pump worked every time quoted customer for main board but board is discontinued
We serviced a
MAYTAG REFRIGERATOR
Model MRT711BZDM00
Near Des Moines, IA 50311
Rory
Job Details: 05/12/2025
Replaced freezer evaporator fan; ordrd 1 WP2315539 (MOTOR-EVAP)
We serviced a
SAMSUNG RANGE GAS
Model NX60A6751SS/AA
Near Kansas City, KS 66106
Chance
Job Details: 05/12/2025
Customer states unit has been fine since last repair until a couple days ago when the unit started making a grinding noise again. Inspected unit and found fan blade hitting heat element due to heating element being unaligned. Aligned heating element properly and secured with screws through mounting tabs. Unit has a half inch clearance on all sides. Job complete.
We serviced a
LG REFRIGERATOR
Model LFXS26973S/11
Near Des Moines, IA 50310
Brian
Job Details: 05/12/2025
Customer states water still tastes bad after replacing the filter cartridge. Removed filer cartridge and found that it had no water in it. Reinstalled it and tested for functionality unit operates as designed. Job complete ; dspstn on spec-tagged invntry: 1 AGF80300704 FILTER
We serviced a
WHIRLPOOL DISHWASHER
Model DUL200PKQ1
Near Omaha, NE 68136
Koby
Job Details: 05/12/2025
Customer states that unit is leaking. Inspected unit and found that the plumbing under the sink is leaking. Customer will need to call a plumber. No defect found with unit. Job complete.
We serviced a
GE DISHWASHER
Model GDF530PGM0BB
Near Ankeny, IA 50023
Anthony
Job Details: 05/12/2025
Customer states that unit is leaking water from front right corner of door during operations. Found inner gasket and bottom door gasket need to be wiped off and cleaned.
We serviced a
LG REFRIGERATOR
Model LSXC22486S
Near Overland Park, KS 66213
Chance
Job Details: 05/12/2025
Customer states unit is not cooling efficiently. Inspected unit and found freezer section at 33 and fresh food at 42. Unit will need sealed system repair as frost pattern was not present. Talked with customer about options. Customer would like to think about repair. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134
We serviced a
SAMSUNG DRYER
Model DVE53BB8700VA3
Near Lenexa, KS 66220
Eric
Job Details: 05/12/2025
Customer states unit turns on but won't tumble found belt had slipped off pulley installed samsung dryer kit to replace pulley and belt. Unit was only 3 weeks old at time of issue. Tested unit ran Hass oqc unit passed; dspstn on spec-tagged invntry: 1 DC93-00154A HEATER 2 STAGE (GRACE) and 1 DESAMKIT MAINT KIT-SAMSUNG
We serviced a
WOLF (H) RANGE GAS
Model DF48450CG/S/P
Near Omaha, NE 68114
Lucas
Job Details: 05/12/2025
Disassembled top of left burner assembly. Removed burner plate to reach spark module/dsi shield. Installed griddle side mount shield kit. Reassembled unit and tested. Unit is operating properly.
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS175TW01
Near Omaha, NE 68164
Mike F
Job Details: 05/12/2025
"Customer states unit is not heating. Found failed element. Quoted to replace, customer approved. Replaced element and tested. Unit is now heating. Payment collected."
We serviced a
GE REFRIGERATOR
Model DFE28JSKFSS
Near Ankeny, IA 50023
Anthony
Job Details: 05/12/2025
Customer stated that unit dispenser is no longing getting water and built in ice maker in door is no longer receiving water. Found unit will need replacement door assembly.; dspstn on spec-tagged invntry: 1 RPWFE WATER FLTR
We serviced a
KENMORE DRYER
Model 796.81583410
Near Overland Park, KS 66221
Eric
Job Details: 05/12/2025
"Customer states unit makes loud noise when tumbling found one roller stuck and wearing out in one side. Quoted repair customer accept replaced rollers tested no noise unit good to go; dspstn on spec-tagged invntry: 1 4400EL2001F BELT 1 4561EL3002A IDLER PULLEY ASSEMBLY , and 1 4581EL2002L ROLLER 4_PK"
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/01
Near Kansas City, MO 64152
Austin R
Job Details: 05/12/2025
"Customer states that units throwing e15 error indicating a leak, customer had video of unit leaking and where it was leaking from. Unit will need a new diverter; dspstn on spec-tagged invntry: 1 10023852 INLET VALVE DW"
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model n/a
Near Prairie Village, KS 66208
Chance
Job Details: 05/12/2025
Customer states unit stops midway through cycle and locks itself. Ran unit through 2 cycles top and bottom drawer with no issues. Went into diagnostics and found error on bottom drawer which states issue is with top drawer. Error on top drawer is an error with electronic control. Unit will need new electronic control for top drawer. Customer would like to discuss and think about repair. Job complete.
We serviced a
VIKING (H) RANGEHOOD
Model DCWH3644SS
Near Leawood, KS 66209
Chance
Job Details: 05/12/2025
Customer states unit has half as much draft as it used to. Inspected unit and found vent blockage in attic as well as flaps up there very stiff and not opening properly. Removed clog and opened flaps to ensure good air flow. Job complete.
We serviced a
LG STACK W/D (H)
Model WM8900HBA.ABLEEUS
Near Lee's Summit, MO 64081
Eric
Job Details: 05/12/2025
Customer states unit gets le error tested found functions working normally unit would not go into high spin. Replaced stator tested unit now going into high spin but won't work with clothes in it. Rescheduled for next day to call lg trchline.; schdld next appmnt for 5/13 TUE !
We serviced a
FRIGIDAIRE STACK W/D (H)
Model FLCE7522AW2
Near Lincoln, NE 68506
Ali
Job Details: 05/12/2025
During inspection unit would make a humming noise if you started to start it. Gained access to the blower wheel and confirmed nothing was jammed inside of it. Removed the drum belt and drum would spin properly. Tried to spin the motor with no success. Unit has a locked motor. Left a vm with the quote.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
GE DISHWASHER
Model GDF510PSS4SS
Near Omaha, NE 68116
Shannon
Job Details: 05/12/2025
Arrived at unit plug in nufi has flood sensor error wont let water in gave est to customer to replace sensor customer ok install new sensor and test working again as should test ok ; pckd up 1 Wd21x10519 (Sensor)
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model DCE33A-1BC
Near Omaha, NE 68154
Mike F
Job Details: 05/12/2025
"Return with parts. Unit has full bin of ice with good cubes. Replaced curtain and valve. Started unit, and monitored. Unit operating as it should. ; used 1 02-2479-21 (Curtain) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Ashland, NE 68003
Ali
Job Details: 05/12/2025
During inspection I ran the unit in a diagnostic mode and checked for any error codes. Unit was displaying a F2E1 keypad error code. Gained access to the ui and noticed corrosion buildup. Cleaned all of the corrosion and reassembled the unit. Ran a diagnostic test on all of the components. Finally I ran a calibration on the unit. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
BOSCH DISHWASHER
Model SHX78CM5N/28
Near Bucyrus, KS 66013
Chris
Job Details: 05/12/2025
Customer states unit will freeze up and not work sometimes. Unit passed all tests.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near West Des Moines, IA 50265
Rory
Job Details: 05/12/2025
Ordering correct part for return visit; ordrng 1 DA97-15409Q (Fridge evaporator cover)
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Valley, NE 68064
Mike F
Job Details: 05/12/2025
"Customer states fridge section is not keeping things cool, flex zone and freezer are working. Checked error codes, 39c for ice maker stored. Checked all fans, fans are operating as they should. Removed evaporator cover, found partial frost pattern. Unit has a sealed system issue. Quoted for repair."
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near La Vista, NE 68128
Jacob
Job Details: 05/12/2025
Customer states unit is not cooling. Unit will need a sealed system rebuild. ; ordrng 1 TCA37071511 (Compressor) and 1 ADH73150210 (Filter drier)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Johnston, IA 50131
Ky
Job Details: 05/12/2025
Recommend User Interface replacement. ; ordrng 1 W10910624 (UI)
We serviced a
SAMSUNG WASHER
Model WF53BB8700AVUS
Near Leawood, KS 66206
Eric
Job Details: 05/12/2025
"Customer states unit stays stuck on sensing loud removed back panel found motor plug had slipped out no screw installed in harness area, most likely missed and it took 2 years for plugged to pull out inserted plug tested unit now working"
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model U-CLR1215S-40B
Near Shawnee, KS 66226
Austin R
Job Details: 05/12/2025
"Customer states that unit will need icemake cleaning, had to scrape hard water off of walls and everything inside, then ran cleaner units good to go. ; dspstn on spec-tagged invntry: 1 WX08X42870 I/M CLEANER"