We serviced a
LG WASHER
Model WM3670HWA
Near Omaha, NE 68134
Travis
Job Details: 03/16/2024
Customer states unit is full of water and door wont open. Found failed drain pump. No repair at this time.
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Papillion, NE 68133
Jacob
Job Details: 03/16/2024
Customer states unit is leaking water. Installed new water valve assembly.
We serviced a
SAMSUNG WASHER
Model WA50K8600AW/AA
Near Springfield, NE 68059
Koby
Job Details: 03/16/2024
Return with parts. Replaced main pcb and ran test cycle, unit functions properly. Job complete.
We serviced a
GE MICROWAVE OVEN
Model PVM1870SM3SS
Near Omaha, NE 68127
Koby
Job Details: 03/16/2024
Customer states that unit is not heating. Ran unit with it plugged into a meter to measure amp draw. Found that unit is pulling 6.93 Amps while in use. Transformer is stepping up the voltage but magnetron is not functioning. Recommend replacement of magnetron and diode. ; dspstn on spec-tagged invntry: 1 10QBP0230 MAGNETRON 1 11QBP0236 6851W1A002E WHEN OUT , and 3 28QBP0495 SWITCH 3/16 SPDT
We serviced a
GE REFRIGERATOR
Model GFE29HMEJES
Near Omaha, NE 68144
Koby
Job Details: 03/16/2024
Customer states that ice type selector buttons do not function and unit is not cooling properly. Inspected unit and found that fresh food evaporator fan has failed and that the plastic display panel housing is damaged and microswitch on display control board has failed. Recommend replacement of display assembly, user interface control board, and fresh food evaporator fan.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSG/AA
Near Papillion, NE 68046
Jacob
Job Details: 03/16/2024
Customer states unit is nit making ice. Installed new ice maker service kit. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140
We serviced a
GE MONOGRAM FREEZER
Model ZIF181NPNAII
Near Omaha, NE 68022
Shannon
Job Details: 03/16/2024
Perform update thaw other water line ran test filled with water 24 hours for ice is cooling when left on reverse osmosis
We serviced a
GE REFRIGERATOR
Model GSHH22JGBBB
Near Omaha, NE 68152
Travis
Job Details: 03/16/2024
Customer states unit is not cooling after power outage. Found resistor burnt out on board. Ran for part. Returned and installed. Compressor and fans started. Unit is now operating properly. ; pckd up 1 WR55X11072 (Board)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Omaha, NE 68131
Travis
Job Details: 03/16/2024
Customer states unit is not draining. Unit is partially uninstalled from cabinet. Connected hass. Had 5c error code for no drain. Ran pump. Making loud noise but still moving water. Believe there is stuff inside pump. Uninstalled unit. Cleaned sump out. Reassembled and ran unit. Now operating properly. Reinstalled unit into same mounting holes as originally was; dspstn on spec-tagged invntry: 1 DC62-30314L VLV
We serviced a
U-LINE ICEMAKERS - GRID
Model U-CLR1215S-00B
Near Omaha, NE 68022
Shannon
Job Details: 03/16/2024
Return with pump install test ok is making ice 24 hours for bin to fill cleaned condenser also
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Papillion, NE 68133
Jacob
Job Details: 03/16/2024
Customer states unit is leaking water. Installed new water valve assembly.
We serviced a
GE MICROWAVE OVEN
Model PVM1870SM3SS
Near Omaha, NE 68127
Koby
Job Details: 03/16/2024
Customer states that unit is not heating. Ran unit with it plugged into a meter to measure amp draw. Found that unit is pulling 6.93 Amps while in use. Transformer is stepping up the voltage but magnetron is not functioning. Recommend replacement of magnetron and diode. ; dspstn on spec-tagged invntry: 1 10QBP0230 MAGNETRON 1 11QBP0236 6851W1A002E WHEN OUT , and 3 28QBP0495 SWITCH 3/16 SPDT
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSG/AA
Near Papillion, NE 68046
Jacob
Job Details: 03/16/2024
Customer states unit is nit making ice. Installed new ice maker service kit. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5561SG/AA
Near Kansas City, KS 66111
Kyle S
Job Details: 03/15/2024
Customer states door won't close found door hinges to be worn out, causing door to sag customer declined. Estimate on repair
We serviced a
ZLINE RANGE/COOKTOP GS
Model RA36
Near Gretna, NE 68028
Derek
Job Details: 03/15/2024
Arrived and tested range operation. Cooling fan in the oven has an unusually high pitch sound to it while operating. Convection fans make no real noise. Uninstalled machine and removed panels. Removed cooling fan and installed new fan provided by the manufacturer. Tested new fan and high pitch noise is gone. Reassembled and reinstalled range. Tested elements in the oven and tested burners on cooktop. Every operation is now properly occurring. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WGD9500TW2
Near Omaha, NE 68106
Jacob
Job Details: 03/15/2024
Customer states unit is making a loud noise. Installed new idler pulley.
We serviced a
FISHER PAYKEL DISHWASHER
Model DD603-BK-USA
Near Overland Park, KS 66214
Kyle S
Job Details: 03/15/2024
Customer states unit will not start and will beep found door not lining up correctly. Adjusted and tested unit working good job complete
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63T8711SG/AA
Near Omaha, NE 68116
Mike F
Job Details: 03/15/2024
Return with parts. Installed infinity switch and tested. Unit is working as it should payment collected at first trip.
We serviced a
SAMSUNG WASHER
Model WF42H5400AW/A2
Near Olathe, KS 66062
Manuel
Job Details: 03/15/2024
Drained water from unit. Cleaned our pin trap which was full of debris. Unit checked out well. Customer called back stating unit stopped draining. Ordered pump. ; schdld next appmnt for 3/18 MON AM
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Kansas City, MO 64118
Kyle S
Job Details: 03/15/2024
Found unit to need new door broken wire harness at hinge will have to verify coverage ; ordrng 1 LW11026429 (Stainless steel door)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Bellevue, NE 68123
Austin
Job Details: 03/15/2024
Customer states unit will not make ice. Installed ice maker update kit.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
GE MONOGRAM RANGE/COOKTOP GS
Model COOKTOP
Near Bennington, NE 68007
Shannon
Job Details: 03/15/2024
Arrived at unit someone has moved burner ring so not sitting properly move so notch lines up test ok
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX60T8711SG/AA
Near Bellevue, NE 68005
Austin
Job Details: 03/15/2024
Customer states unit is not baking properly. Verified issue and installed new ignitor.
We serviced a
LG MICROWAVE OVEN
Model LSRM2010ST
Near Johnston, IA 50131
Rory
Job Details: 03/15/2024
Customer stated that the unit was not heating. Upon troubleshooting it was found that the magnetron was not working. Job complete.; dspstn on spec-tagged invntry: 1 6324W1A001L MAG EAS42812937
We serviced a
SPEED QUEEN DRYER
Model NA
Near Independence, MO 64050
Eric
Job Details: 03/15/2024
When tech arrived unit didnt power on at all checked power only getting 120 volts on one leg and missing on the other. Tried to reset breaker dryer is on gfci breaker advised customer to have electrician look at power;
We serviced a
ZLINE RANGE/COOKTOP GS
Model RA36
Near Gretna, NE 68028
Derek
Job Details: 03/15/2024
Arrived and tested range operation. Cooling fan in the oven has an unusually high pitch sound to it while operating. Convection fans make no real noise. Uninstalled machine and removed panels. Removed cooling fan and installed new fan provided by the manufacturer. Tested new fan and high pitch noise is gone. Reassembled and reinstalled range. Tested elements in the oven and tested burners on cooktop. Every operation is now properly occurring. Job is complete.
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Omaha, NE 68116
Shannon
Job Details: 03/15/2024
Fresh food evap failed gave est to replace customer ok install,and is running good test ok
We serviced a
WHIRLPOOL DRYER
Model WGD9500TW2
Near Omaha, NE 68106
Jacob
Job Details: 03/15/2024
Customer states unit is making a loud noise. Installed new idler pulley.
We serviced a
GE PROFILE DISHWASHER
Model EDW2030F02WW
Near Omaha, NE 68114
Mark
Job Details: 03/15/2024
Customer states unit flooded out door, was smoking, door was hot. Wiring harness failed, NLA u it needs replaced
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63T8711SG/AA
Near Omaha, NE 68116
Mike F
Job Details: 03/15/2024
Return with parts. Installed infinity switch and tested. Unit is working as it should payment collected at first trip.
We serviced a
FORNO RANGE/COOKTOP EL
Model FFSGS6244-48
Near Omaha, NE 68111
Mark F
Job Details: 03/15/2024
Customer received parts from forno. Installed big oven thermostat. Unit operating properly.
We serviced a
SAMSUNG WASHER
Model WF42H5400AW/A2
Near Olathe, KS 66062
Manuel
Job Details: 03/15/2024
Drained water from unit. Cleaned our pin trap which was full of debris. Unit checked out well. Customer called back stating unit stopped draining. Ordered pump. ; schdld next appmnt for 3/18 MON AM
We serviced a
GE REFRIGERATOR
Model GFE29HGDCBB
Near Omaha, NE 68136
Derek
Job Details: 03/15/2024
Customer states that fridge is intermittently getting above 50+ degrees. Recently disassembled and cleaned machine out, but issue returned after a day or two. Connected newfi device and verified ff fan feedback error. Fan is actively working and zone is at an appropriate temperature. Checked data log over past 24hrs and temperature has fluctuated significantly. Disassembled fresh food compartment and removed evaporator fan. Fan has a rust ring inside where rusty water has been flung off the fan blades over time. Bearing also is worn and has a spot that is sticking. Provided quote for updated fan and necessary software update. Customer approved. Allowed software update to complete, installed new fan, reassembled room, and verified that cooling has resumed. Job is complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Bellevue, NE 68123
Austin
Job Details: 03/15/2024
Customer states unit will not make ice. Installed ice maker update kit.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
LG REFRIGERATOR
Model LSXC22486S
Near West Des Moines, IA 50266
Dillon
Job Details: 03/15/2024
It appeared that the icemaker itself was leaking water. I then quoted custumer to replace, job approved. Found that after replacing that the unit was not leaking, job complete; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 AEQ73130002 ICE MKR , 1 DA82-01415A WATER LEAKAGE KIT , and 1 TCA38151706 R134 CMPRSR R134
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX60T8711SG/AA
Near Bellevue, NE 68005
Austin
Job Details: 03/15/2024
Customer states unit is not baking properly. Verified issue and installed new ignitor.
We serviced a
DACOR RANGE/COOKTOP EL
Model n/a
Near Cumming, IA 50061
Dillon
Job Details: 03/15/2024
Found that the drive motor has failed. Found that this part is completely discontinued, job complete.
We serviced a
SPEED QUEEN DRYER
Model NA
Near Independence, MO 64050
Eric
Job Details: 03/15/2024
When tech arrived unit didnt power on at all checked power only getting 120 volts on one leg and missing on the other. Tried to reset breaker dryer is on gfci breaker advised customer to have electrician look at power;
We serviced a
GE DRYER
Model GTD42EASJWW
Near Norwalk, IA 50211
Dillon
Job Details: 03/15/2024
Found that the motors was causing the vibration. I then quoted customer a new motor. Job denied, job complete ; dspstn on spec-tagged invntry: 1 WE25M40 BEARING KIT
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Omaha, NE 68116
Shannon
Job Details: 03/15/2024
Fresh food evap failed gave est to replace customer ok install,and is running good test ok
We serviced a
DANBY FREEZER
Model DUFM085A2WDD1
Near Des Moines, IA 50321
Dillon
Job Details: 03/15/2024
Found that one of the wire connectors had fallen off of the thermostat. Found that after I reattached it that the compressor started running again. Found that the machine is operating properly once again, job complete.
We serviced a
GE PROFILE DISHWASHER
Model EDW2030F02WW
Near Omaha, NE 68114
Mark
Job Details: 03/15/2024
Customer states unit flooded out door, was smoking, door was hot. Wiring harness failed, NLA u it needs replaced
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Ankeny, IA 50021
Dillon
Job Details: 03/15/2024
Found that the water pressure sensor was plugged up underneath of the dishwasher, I then quoted customer to clean it out. Found that after doing this that the machine was operating properly. Job complete.
We serviced a
FORNO RANGE/COOKTOP EL
Model FFSGS6244-48
Near Omaha, NE 68111
Mark F
Job Details: 03/15/2024
Customer received parts from forno. Installed big oven thermostat. Unit operating properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Ankeny, IA 50021
Dillon
Job Details: 03/15/2024
Found that there was a water streak underneath of the evap cover. I could not identify where the water is leaking from directly. But I gave customer a quote on doing the water leakage update repair because that is where I believe the water is coming from, but it has not leaked in five days for the customer, customer then stated that they would not like to put that much more money into the refrigerator, job denied. ; dspstn on spec-tagged invntry: 1 DA82-01415A WATER LEAKAGE KIT
We serviced a
GE REFRIGERATOR
Model GFE29HGDCBB
Near Omaha, NE 68136
Derek
Job Details: 03/15/2024
Customer states that fridge is intermittently getting above 50+ degrees. Recently disassembled and cleaned machine out, but issue returned after a day or two. Connected newfi device and verified ff fan feedback error. Fan is actively working and zone is at an appropriate temperature. Checked data log over past 24hrs and temperature has fluctuated significantly. Disassembled fresh food compartment and removed evaporator fan. Fan has a rust ring inside where rusty water has been flung off the fan blades over time. Bearing also is worn and has a spot that is sticking. Provided quote for updated fan and necessary software update. Customer approved. Allowed software update to complete, installed new fan, reassembled room, and verified that cooling has resumed. Job is complete.
We serviced a
LG REFRIGERATOR
Model LSXC22486S
Near West Des Moines, IA 50266
Dillon
Job Details: 03/15/2024
It appeared that the icemaker itself was leaking water. I then quoted custumer to replace, job approved. Found that after replacing that the unit was not leaking, job complete; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 AEQ73130002 ICE MKR , 1 DA82-01415A WATER LEAKAGE KIT , and 1 TCA38151706 R134 CMPRSR R134
We serviced a
GE RANGE/COOKTOP GS
Model ZGU364NDT2SS
Near Omaha, NE 68144
Derek
Job Details: 03/15/2024
Arrived and tech has no access to easily remove cooktop due to ongoing construction in home. Removed cooktop, trim ring, and bullnose. Removed broken distribution lines from interior. Routed and connected new y-distribution. Snugged seals up without destroying gaskets. Reassembled and placed new regulator into packaging for plumber to use during final installation. Job is complete.
We serviced a
DACOR RANGE/COOKTOP EL
Model n/a
Near Cumming, IA 50061
Dillon
Job Details: 03/15/2024
Found that the drive motor has failed. Found that this part is completely discontinued, job complete.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA
Near Omaha, NE 68130
Derek
Job Details: 03/15/2024
Customer states that dishwasher occasionally gives LC error code. Machine will work again if left alone for a day. Connected to machine via hass and used endoscope to peek inside basin of dishwasher. Hass self test passes and no leaking is observed. Leak is easily traced back to the front of the machine and no tracing is seen around fill valve, hoses, pumps, or sump. Started 1hr wash and continued monitoring and no leaking is seen after 20 minutes of running. Tech believes improper loading is the likely cause of the issues experienced with machine. No repairs suggested at this time. Job is complete.
We serviced a
GE DRYER
Model GTD42EASJWW
Near Norwalk, IA 50211
Dillon
Job Details: 03/15/2024
Found that the motors was causing the vibration. I then quoted customer a new motor. Job denied, job complete ; dspstn on spec-tagged invntry: 1 WE25M40 BEARING KIT
We serviced a
MAYTAG REFRIGERATOR
Model MZD2768GEW
Near Omaha, NE 68111
Mark
Job Details: 03/15/2024
Customer we states unit isnt cooling, needs system, parts NLA
We serviced a
DANBY FREEZER
Model DUFM085A2WDD1
Near Des Moines, IA 50321
Dillon
Job Details: 03/15/2024
Found that one of the wire connectors had fallen off of the thermostat. Found that after I reattached it that the compressor started running again. Found that the machine is operating properly once again, job complete.
We serviced a
THERMADOR REFRIGERATOR
Model T18IS70NSP/02
Near Omaha, NE 68132
Mark
Job Details: 03/15/2024
Customer states unit freezer isnt cooling, needs inverter; used 1 WR49X10283 ( Inverter) from stock
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Ankeny, IA 50021
Dillon
Job Details: 03/15/2024
Found that the water pressure sensor was plugged up underneath of the dishwasher, I then quoted customer to clean it out. Found that after doing this that the machine was operating properly. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Ankeny, IA 50021
Dillon
Job Details: 03/15/2024
Found that there was a water streak underneath of the evap cover. I could not identify where the water is leaking from directly. But I gave customer a quote on doing the water leakage update repair because that is where I believe the water is coming from, but it has not leaked in five days for the customer, customer then stated that they would not like to put that much more money into the refrigerator, job denied. ; dspstn on spec-tagged invntry: 1 DA82-01415A WATER LEAKAGE KIT
We serviced a
LG RANGE/COOKTOP EL
Model LSEL6337F
Near Omaha, NE 68124
Kyle
Job Details: 03/15/2024
Customer states both right side elements turn on when only turning one switch. Inspected unit have a short in rr switch or one of the elements. Ordered parts; ordrng 1 EBF62174908 (SWITCH - BURNER SMOOTHTOP DUAL) and 1 Mee62704902 (Rf element) and 1 Mee62385001 (Rr element)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near Omaha, NE 68127
Lucas
Job Details: 03/15/2024
Customer states unit is not cooling either compartment. Also the door divider hinge is broken. Unit is not receiving voltage to the compressor. Will need a new inverter board. Unit will also need a new lower hinge for divider.
We serviced a
GE RANGE/COOKTOP GS
Model ZGU364NDT2SS
Near Omaha, NE 68144
Derek
Job Details: 03/15/2024
Arrived and tech has no access to easily remove cooktop due to ongoing construction in home. Removed cooktop, trim ring, and bullnose. Removed broken distribution lines from interior. Routed and connected new y-distribution. Snugged seals up without destroying gaskets. Reassembled and placed new regulator into packaging for plumber to use during final installation. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Papillion, NE 68133
Lucas
Job Details: 03/15/2024
Customer states unit is not heating. Belt is also starting to fray. Installed new heating element and belt. Tested and unit is operating properly now. ; dspstn on spec-tagged invntry: 1 341241 BELT,DRY,TOP FILTER
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA
Near Omaha, NE 68130
Derek
Job Details: 03/15/2024
Customer states that dishwasher occasionally gives LC error code. Machine will work again if left alone for a day. Connected to machine via hass and used endoscope to peek inside basin of dishwasher. Hass self test passes and no leaking is observed. Leak is easily traced back to the front of the machine and no tracing is seen around fill valve, hoses, pumps, or sump. Started 1hr wash and continued monitoring and no leaking is seen after 20 minutes of running. Tech believes improper loading is the likely cause of the issues experienced with machine. No repairs suggested at this time. Job is complete.
We serviced a
ZEPHYR RANGEHOOD
Model ZAZ-M9OCS
Near Prairie Village, KS 66208
Chance
Job Details: 03/15/2024
Customer states unit will not power on. Inspected unit and found no power and checked breaker. Unit will need new control board.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2768GEW
Near Omaha, NE 68111
Mark
Job Details: 03/15/2024
Customer we states unit isnt cooling, needs system, parts NLA
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCTX7
Near Kansas City, MO 64157
Chance
Job Details: 03/15/2024
Customer states unit will not power on. Inspected unit and found water valve had leaked out onto board causing board to short out and burn. Unit will need new module board. Follow up scheduled for Wednesday. ; ordrng 1 524136P (Module board (KC)), dspstn on spec-tagged invntry: 1 529730 VALVE INLET DOUBLE 6
We serviced a
THERMADOR REFRIGERATOR
Model T18IS70NSP/02
Near Omaha, NE 68132
Mark
Job Details: 03/15/2024
Customer states unit freezer isnt cooling, needs inverter; used 1 WR49X10283 ( Inverter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lincoln, NE 68504
Derek F
Job Details: 03/15/2024
Upon inspection the refrigerator had been popping the breaker and not cooling. I first tested and confirmed the outlet had a good 120V. I then gained access to the main control and tested voltage. With the unit connected to power, I got 120V at the main control. The unit functioned properly for 5 minutes and then stopped, but still had 120V coming into the main control. After five more minutes the breaker popped. The main control has begun to fail would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
JENNAIR RANGE/COOKTOP EL
Model JES8850CAS02
Near Lincoln, NE 68507
Derek F
Job Details: 03/15/2024
I arrived today with the parts to complete the repair to the oven. I first disconnected power and removed the old cooktop. I then transferred the elements to the new cooktop and installed the new cooktop. Finally, I reconnected power and confirmed the oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
LG RANGE/COOKTOP EL
Model LSEL6337F
Near Omaha, NE 68124
Kyle
Job Details: 03/15/2024
Customer states both right side elements turn on when only turning one switch. Inspected unit have a short in rr switch or one of the elements. Ordered parts; ordrng 1 EBF62174908 (SWITCH - BURNER SMOOTHTOP DUAL) and 1 Mee62704902 (Rf element) and 1 Mee62385001 (Rr element)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bellevue, NE 68123
Lucas
Job Details: 03/15/2024
Customer states unit is running but timer wont advance. Also the unit is getting hotter than normal. Tested unit and found the timer stuck in position. Element is also getting cycled on longer than normal due to malfunctioning timer. Unit will need new timer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near Omaha, NE 68127
Lucas
Job Details: 03/15/2024
Customer states unit is not cooling either compartment. Also the door divider hinge is broken. Unit is not receiving voltage to the compressor. Will need a new inverter board. Unit will also need a new lower hinge for divider.
We serviced a
SCOTSMAN ICEMAKERS - GRID
Model SCCG3OMA
Near Omaha, NE 68114
Mark F
Job Details: 03/15/2024
Customer states unit is not producing ice. Observed water barely spraying into molds. Shut off unit and dumped reservoir. Turned back on. Watched unit unable to fully fill reservoir. Will need to order new.; ordrng 1 12-2990-01 (VALVE - WATER FILL) and 1 12-2986-21 (Pmp)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Papillion, NE 68133
Lucas
Job Details: 03/15/2024
Customer states unit is not heating. Belt is also starting to fray. Installed new heating element and belt. Tested and unit is operating properly now. ; dspstn on spec-tagged invntry: 1 341241 BELT,DRY,TOP FILTER
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FMS0
Near Omaha, NE 68137
Mark F
Job Details: 03/15/2024
Customer states unit is not cooling. Lights on. No fans or compressor running. 120v at inverter. 0v at compressor control on inverter. Set unit in diagnostics. Was able to get compressor and fan to turn over. Unit would periodically click with power surging. After 5 minutes of running would maintain a steady operation. Unit is showing indications of a failing control board. Board has been discontinued. Customer will monitor unit. Possibly look into a control board rebuild.
We serviced a
ZEPHYR RANGEHOOD
Model ZAZ-M9OCS
Near Prairie Village, KS 66208
Chance
Job Details: 03/15/2024
Customer states unit will not power on. Inspected unit and found no power and checked breaker. Unit will need new control board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB0
Near Omaha, NE 68134
Mark F
Job Details: 03/15/2024
Customer states unit is not washing dishes well and smells of burning plastic. Initial inspection found the lower spray arm under the heating element. Rolled unit to sink to hook up for testing. All functions operating properly. Drove to sundberg for part. Installed. Unit operating properly.; ordrd 1 WPW10319027 (Spray arm)
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCTX7
Near Kansas City, MO 64157
Chance
Job Details: 03/15/2024
Customer states unit will not power on. Inspected unit and found water valve had leaked out onto board causing board to short out and burn. Unit will need new module board. Follow up scheduled for Wednesday. ; ordrng 1 524136P (Module board (KC)), dspstn on spec-tagged invntry: 1 529730 VALVE INLET DOUBLE 6
We serviced a
SAMSUNG WASHER
Model WW22K6800AW/A2
Near Lincoln, NE 68521
Derek F
Job Details: 03/15/2024
Upon inspection the washer ended the cycle early at final spin and emitted a little smoke. I ran the unit through a test cycle and saw the drum wobble while spinning. The main rear bearing and spider gear have failed. A new outer tub back half, tub assembly, motor pulley, and door boot will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 DC97-14371Q (Tub) and 1 DC97-16462E (Outer tub back half) and 1 DC66-00500A (Motor Pulley) and 1 DC64-03198A (Door boot)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lincoln, NE 68504
Derek F
Job Details: 03/15/2024
Upon inspection the refrigerator had been popping the breaker and not cooling. I first tested and confirmed the outlet had a good 120V. I then gained access to the main control and tested voltage. With the unit connected to power, I got 120V at the main control. The unit functioned properly for 5 minutes and then stopped, but still had 120V coming into the main control. After five more minutes the breaker popped. The main control has begun to fail would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7551SG/AA
Near Omaha, NE 68116
Mike F
Job Details: 03/15/2024
Installed Ice maker update. Cycled ice maker. Ice maker is working. Unit passed HASS OQC. Sam warranty.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
JENNAIR RANGE/COOKTOP EL
Model JES8850CAS02
Near Lincoln, NE 68507
Derek F
Job Details: 03/15/2024
I arrived today with the parts to complete the repair to the oven. I first disconnected power and removed the old cooktop. I then transferred the elements to the new cooktop and installed the new cooktop. Finally, I reconnected power and confirmed the oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
KENMORE REFRIGERATOR
Model KLBH031ATE
Near Fremont, NE 68025
Mike F
Job Details: 03/15/2024
Customer states unit is leaking from flow meter. Flow meter shows discontinued/back ordered. Called Kenmore tech line to verify and look for subs. Ordering flow meter. Customer is aware of situation with part, will need to reschedule if part arrives. Service call collected.; ordrng 1 60148-0001703-00 (Flow meter)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bellevue, NE 68123
Lucas
Job Details: 03/15/2024
Customer states unit is running but timer wont advance. Also the unit is getting hotter than normal. Tested unit and found the timer stuck in position. Element is also getting cycled on longer than normal due to malfunctioning timer. Unit will need new timer.
We serviced a
BOSCH DISHWASHER
Model SHV78B730C/20
Near Kansas City, MO 64111
Eric
Job Details: 03/15/2024
Replaced pump and drain motor unit started up and started cycling checked for leaks no leaks found unit now running as it should
We serviced a
SCOTSMAN ICEMAKERS - GRID
Model SCCG3OMA
Near Omaha, NE 68114
Mark F
Job Details: 03/15/2024
Customer states unit is not producing ice. Observed water barely spraying into molds. Shut off unit and dumped reservoir. Turned back on. Watched unit unable to fully fill reservoir. Will need to order new.; ordrng 1 12-2990-01 (VALVE - WATER FILL) and 1 12-2986-21 (Pmp)
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Fremont, NE 68025
Mike F
Job Details: 03/15/2024
Customer states job was already completed. Service is no longer needed.; dspstn on spec-tagged invntry: 1 WE11X21156 ELEM
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FMS0
Near Omaha, NE 68137
Mark F
Job Details: 03/15/2024
Customer states unit is not cooling. Lights on. No fans or compressor running. 120v at inverter. 0v at compressor control on inverter. Set unit in diagnostics. Was able to get compressor and fan to turn over. Unit would periodically click with power surging. After 5 minutes of running would maintain a steady operation. Unit is showing indications of a failing control board. Board has been discontinued. Customer will monitor unit. Possibly look into a control board rebuild.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB0
Near Omaha, NE 68134
Mark F
Job Details: 03/15/2024
Customer states unit is not washing dishes well and smells of burning plastic. Initial inspection found the lower spray arm under the heating element. Rolled unit to sink to hook up for testing. All functions operating properly. Drove to sundberg for part. Installed. Unit operating properly.; ordrd 1 WPW10319027 (Spray arm)
We serviced a
SAMSUNG WASHER
Model WA51A5505AC/US
Near La Vista, NE 68128
Kelvin
Job Details: 03/15/2024
Customer states unit is showing error code, will not start cycle. Inspected unit, verified error code. Installed new control board. Unit is operating properly, covered by manufacturer warranty, job complete.
We serviced a
SAMSUNG WASHER
Model WW22K6800AW/A2
Near Lincoln, NE 68521
Derek F
Job Details: 03/15/2024
Upon inspection the washer ended the cycle early at final spin and emitted a little smoke. I ran the unit through a test cycle and saw the drum wobble while spinning. The main rear bearing and spider gear have failed. A new outer tub back half, tub assembly, motor pulley, and door boot will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 DC97-14371Q (Tub) and 1 DC97-16462E (Outer tub back half) and 1 DC66-00500A (Motor Pulley) and 1 DC64-03198A (Door boot)
We serviced a
GE/HOTPOINT DISHWASHER
Model GDT605PSM0SS
Near Omaha, NE 68022
Mike F
Job Details: 03/15/2024
Customer states burning smell and shaking. Removed toe kick and started unit, found evidence of leak from drain pump, and wash motor. Started dishwasher, dishwasher filled then started wash cycle. Wash motor is on, but no water is moving. Opened door, found unit failed to fill with water. Wash pump is running dry. Recommend replacing water valve and wash motor. Quoted customer; dspstn on spec-tagged invntry: 1 WX10X10209 DISHWASHER MAGIC 12OZ , ordrd 1 WD34X27119 (Cover) and 1 WD15X26140 (Valve)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7551SG/AA
Near Omaha, NE 68116
Mike F
Job Details: 03/15/2024
Installed Ice maker update. Cycled ice maker. Ice maker is working. Unit passed HASS OQC. Sam warranty.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , and 1 DA97-19898A DRAIN TUBE W HTR
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near Raymond, NE 68428
Ali
Job Details: 03/15/2024
During inspection the led light in the ice maker assembly failed. Installed the new led light assembly kit and unit is now operating properly. Ali! ; dspstn on spec-tagged invntry: 1 W11683242 LED MODULE KIT(12)
We serviced a
KENMORE REFRIGERATOR
Model KLBH031ATE
Near Fremont, NE 68025
Mike F
Job Details: 03/15/2024
Customer states unit is leaking from flow meter. Flow meter shows discontinued/back ordered. Called Kenmore tech line to verify and look for subs. Ordering flow meter. Customer is aware of situation with part, will need to reschedule if part arrives. Service call collected.; ordrng 1 60148-0001703-00 (Flow meter)
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Raymond, NE 68428
Ali
Job Details: 03/15/2024
During inspection unit was making a rattling. Adjusted the base and the rattling noise has stopped. Placed a load within the unit and unit is now operating properly. Ali!
We serviced a
BOSCH DISHWASHER
Model SHV78B730C/20
Near Kansas City, MO 64111
Eric
Job Details: 03/15/2024
Replaced pump and drain motor unit started up and started cycling checked for leaks no leaks found unit now running as it should
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME16A4021AS/A2
Near Omaha, NE 68138
Kelvin
Job Details: 03/15/2024
Customer states unit is not heating food properly. Inspected unit, found unit is not drawing proper amperage to heat food. Unit will require mag/main board replacement. Installed new parts. Unit is operating properly, covered by manufacturer warranty, job complete.
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Fremont, NE 68025
Mike F
Job Details: 03/15/2024
Customer states job was already completed. Service is no longer needed.; dspstn on spec-tagged invntry: 1 WE11X21156 ELEM
We serviced a
SAMSUNG WASHER
Model WA52M8650AV/A4
Near Omaha, NE 68104
Mark
Job Details: 03/15/2024
Inspected unit for spin out.
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Omaha, NE 68122
Mark
Job Details: 03/15/2024
Unit isnt powering on, needs ui and main. Part backorder; ordrng 1 WD21X26186 (Main board)
We serviced a
SAMSUNG WASHER
Model WA51A5505AC/US
Near La Vista, NE 68128
Kelvin
Job Details: 03/15/2024
Customer states unit is showing error code, will not start cycle. Inspected unit, verified error code. Installed new control board. Unit is operating properly, covered by manufacturer warranty, job complete.