Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VS

Near Council Bluffs, IA 51501

Lucas

Job Details: 04/15/2025

Customer states unit is not cooling in either compartment. Defrost timer is seized shut. Unit will need new timer. Disassembled control and installed new timer. Reassembled and unit is now operating properly.

We serviced a

LG REFRIGERATOR

Model LRFXC2606S.ASTCNA0

Near Grimes, IA 50111

Job Details: 04/15/2025

Ordered ice maker for return; ordrng 1 AEQ73110227 (Ice Maker DSM)

We serviced a

BOSCH DISHWASHER

Model SHE53B75UC/38

Near Lee's Summit, MO 64086

Eric

Job Details: 04/15/2025

Customer states water tap broke inspected found valve end broken replaced with new water tap tested no leaks found unit now good to go

We serviced a

MAYTAG DRYER

Model MED6000XW1

Near Chicago Precinct, NE 68022

Mike F

Job Details: 04/15/2025

"Customer states dryer is squeaking. Started unit, heard squeaking noise. Disassembled idler is stiff, two rollers are also stiff, quoted for maintenance kit."

We serviced a

GE WASHER

Model GFW655SPVDS

Near Omaha, NE 68130

Mike F

Job Details: 04/15/2025

"Customer states burning smell and unit not starting cycle. Door is locked. Put unit into diagnostics, door switch failed to unlock. Checked error codes, following codes stored - 38 vent damper 24 door lock failed 32 critical door lock failure 9 door switch redundancy 50 inverter fault 92 inverter. Quoted for door lock, main control and inverter."

We serviced a

GE REFRIGERATOR

Model CYE22TP3MFD1

Near Papillion, NE 68046

Jacob

Job Details: 04/15/2025

Customer states unit had a weird smell. Found a sticker burnt on the heater.

We serviced a

GE CAFE REFRIGERATOR

Model CYE22TP2MES1

Near Omaha, NE 68132

Kelvin

Job Details: 04/15/2025

"Customer states unit is not cooling, noticed it Friday temps were rising in ff and fz section, ice is no longer being made. Inspected unit, confirmed issue. Found no frost pattern present in ff section indicating a sealed system issue. Unit is still within factory sealed system warranty coverage, customer is contacting manufacturer for further assistance. Job complete."

We serviced a

SAMSUNG WASHER

Model WF45B6300AP/US

Near Kansas City, KS 66102

Eric

Job Details: 04/15/2025

Customer states door doesn't lock gets dc1 error tested found door lock not engaging replaced Locke door still having issues locking. Pressed inward on door unit locks found front panel bent in on lock side causing door to not shut all the way. Ordered new panel and rescheduled; ordrng 1 Dc97-21446g (Panel)

We serviced a

GE REFRIGERATOR

Model GYE18JYLGFFS

Near Overland Park, KS 66207

Austin R

Job Details: 04/15/2025

"Customer states that the units freezing in freezer and fridge, advised customer to defrost unit and leave it unplugged for 48hrs."

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6711SS/AA

Near Des Moines, IA 50321

Job Details: 04/15/2025

Replaced infinite switches.

We serviced a

MAYTAG WASHER

Model MVWB750WQ

Near Omaha, NE 68138

Kelvin

Job Details: 04/15/2025

Customer states unit is leaking water during use. Expected unit in confirmed issue. Found tub seal has failed as well as water valve leak. Recommend replacing tub bearing and watervalve assembly. Repair declined. Job complete.

We serviced a

LG RANGE ELEC

Model LSIL6334FE.ARSLLGA

Near Pleasant Hill, MO 64080

Chris

Job Details: 04/15/2025

Customer states right front induction burner is not heating. Unit needs new boards.

We serviced a

LG REFRIGERATOR

Model LFXS28968S.ASTCNA1

Near Liberty, MO 64068

Chance

Job Details: 04/15/2025

"Customer states unit is not cooling properly in fresh food. Confirmed unit has defrost issue and DH error code. Unplugged heater and found heater ohmed out at 39.9 which is in spec and confirms fuses are good. Put unit in forced defrost and found no voltage at heater. Unit will need new main PCB. Follow up tbd by office based on part availability. ; ordrng 1 EBR83845002 (Main PCB (KC)), dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811432 R600 CMPRSR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADW1

Near Omaha, NE 68138

Mike F

Job Details: 04/15/2025

Return with parts. Installed drain line. Filled and drained unit twice. No leaks found.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2022AW0

Near Olathe, KS 66062

Austin R

Job Details: 04/15/2025

"Customer states that unit isnt running, replaced timer and tested units good to go."

We serviced a

KITCHENAID OVENS ELECTRIC

Model KOCE500EWH04

Near Fort Calhoun, NE 68023

Shannon

Job Details: 04/15/2025

Ran diag test all ok would recommend W11179310 for repair customer to purchase and try himself size is 30 inch

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Bondurant, IA 50035

Brian

Job Details: 04/15/2025

"Customer states dryer is not getting hot. Found broken heating element. Replaced element and dryer operates as designed. Job complete. ; dspstn on spec-tagged invntry: 1 4392067 RPR KIT (W10837240 PULLEY , pckd up 1 WP3387747 (Heating element)"

We serviced a

ELECTROLUX DRYER

Model ELFE7637AW0

Near Lincoln, NE 68502

Bryce

Job Details: 04/15/2025

Customer states unit is making a vibration or rattling noise seems that the noise is only happening once the drum rotates one full-time around upon inspection was taking a look at the rear side of the tub noticed that the glue residue for the felt seal is in the same path as the roller went ahead and knocked all of the access glue off unit is now Rotating freely and not making any noises

We serviced a

FRIGIDAIRE OVENS ELECTRIC

Model FEB24S5ASE

Near Waterloo, NE 68069

Shannon

Job Details: 04/15/2025

Inspect unit handle is gone and door glass that faces u is gone would need handle Glass. 2 spacers and 2 screws 318051557 also 318362820 and 5303311217 handle and screws nla will double check

We serviced a

SAMSUNG RANGE ELEC

Model NX60T8111SG/AA

Near Pleasant Hill, IA 50327

Brian

Job Details: 04/15/2025

"Customer states front right burner is leaking gas. Found the burner in the valve in the low position but the knob was in the off position. Found that two of the knobs were cracked causing them to freely spin without adjusting the valve. Ordering new knobs, job complete. ; ordrng 1 DG94-03500X (Set of knobs. DROPSHIP TO CUSTOMER)"

We serviced a

LG REFRIGERATOR

Model LSXS26366D.ASBCNA0

Near Peculiar, MO 64078

Chris

Job Details: 04/15/2025

Customer states unit is not cooling properly. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134

We serviced a

WHIRLPOOL RANGE ELEC

Model GNS307PRB00

Near Overland Park, KS 66213

Austin R

Job Details: 04/15/2025

"Customer states that door latch isnt working, properly door is locked. Customer will need new door latch."

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8600APAA

Near Papillion, NE 68046

Jacob

Job Details: 04/15/2025

Customer states unit is not cooling properly. Unit will need a sealed system repair.; dspstn on spec-tagged invntry: 1 LOKPRESS ELECTRIC LOKPRESS TOOL

We serviced a

MIELE (H) RANGE/COOKTOP GA

Model KM3475G

Near Kansas City, MO 64113

Chance

Job Details: 04/15/2025

"Customer states unit is constantly clicking. Replaced ignition switch on unit. Tested unit, unit is functioning g properly. Job complete."

We serviced a

LG REFRIGERATOR

Model LMX25984ST

Near Lincoln, NE 68516

Ali

Job Details: 04/15/2025

During inspection unit was reading 21 degrees in the fresh food and -15 in the freezer. Confirmed the damper door was opening properly via the diagnostic test. Contacted Lg tech line for the thermistor readings. Fresh food was reading around upper 50 degrees. Unit will need a new fresh food thermistor. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 6500JB2001B (SENSOR ASSM)

We serviced a

LG WASHER

Model WM2301HR

Near Lincoln, NE 68516

Derek F

Job Details: 04/15/2025

Upon inspection the washer has no power. I confirmed the outlet had good power and also power coming into the noise filter. I confirmed voltage at the main control as well but did not have voltage feeding the user interface. The main control has failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Omaha, NE 68136

Derek

Job Details: 04/15/2025

Customer says that the dishwasher isn't working properly. Lights just continually flashes on the display while powered on. Tech arrived and confirmed failure. Failure has no error code associated with it on the tech sheet. Tech disassembled the door and inspected computer assemblies. Cycled power and dishwasher works for half of a rinse cycle and then begins flashing different buttons again. Control issue is occurring and tech believes it might be a shorted keypad problem. Provided quote for new computers and customer declined due to costs. Job is complete.

We serviced a

KENMORE REFRIGERATOR

Model 106.74254402

Near Omaha, NE 68124

Lucas

Job Details: 04/15/2025

Customer states unit is leaking from freezer into fridge and ice on freezer bottom. Drain is frozen. Unit will need a heat probe kit installed. Defrosted ice with steamer and installed probe in drain. Unit is now operating properly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS66EEB9

Near Ankeny, IA 50021

Brian

Job Details: 04/15/2025

"Customer states water is leaking from the valve behind the refrigerator. Found the copper connection point bet and not seating right. Replaced copper line with plastic. No leaks detected. Job complete. ; dspstn on spec-tagged invntry: 1 241798231 ICE MKR 5303918277 , used 1 WX08X10006 (Water line) from stock"

We serviced a

SAMSUNG WASHER

Model WD53DBA900HZA1

Near Omaha, NE 68147

Cole

Job Details: 04/15/2025

Customer states door key broke off. Will need new door. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near West Des Moines, IA 50265

Job Details: 04/15/2025

"Swapped waterlines due to being mislabeled on the house side, label water lines on house properly, and clean screens at water inlet valves."

We serviced a

LG REFRIGERATOR

Model LFX31925ST/00

Near Omaha, NE 68136

Derek

Job Details: 04/15/2025

"Customer states that the fridge stopped cooling. Tech inspected and found both zones at 78 degrees. Pulled fridge and machine actively running but not cooling. Sealed system has failed and it appears to have been a leak of refrigerant. Provided quote to the cuwtomer for an evaporator, compressor, drier, and customer declined. Job is complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV"

We serviced a

HAIER FREEZER

Model HF71CL53NW

Near Omaha, NE 68154

Travis

Job Details: 04/15/2025

Customer states unit had stopped cooling. Today it is -6 inside. Looked up info found no mechanical parts are available for unit.

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Omaha, NE 68118

Shannon

Job Details: 04/15/2025

Repair loose connector to motor has evidence of a previous moisture issue on drain pump 3363394 is pump number

We serviced a

KENMORE WASHER

Model 110.28002010

Near Omaha, NE 68108

Cole

Job Details: 04/15/2025

Customer states unit wont drain sometimes. Will need new drain pump.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WBB

Near Glenwood, IA 51534

Cole

Job Details: 04/15/2025

Return with parts. Installed new water valve and icemaker.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Omaha, NE 68117

Jacob

Job Details: 04/15/2025

Customer states unit is not tumbling. Installed new dryer maintenance kit.

We serviced a

LG DISHWASHER

Model LDFN4542D

Near Lincoln, NE 68510

Derek F

Job Details: 04/15/2025

Upon inspection the dishwasher had not been drying dishes. I first checked and found customer hadnt been using rinse aid. I then ran the unit and was able to confirm the wash motor is heating the water as expected. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW

Near Lincoln, NE 68516

Bryce

Job Details: 04/15/2025

"Customer states ice maker is still not making as many cubes as it should upon inspection there was a some ice in the bin but doesnt seem to make enough will be ordering ice maker if approved please contact customer to schedule ; ordrng 1 WPW10300022 (Ice maker), states that autho needed"

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model FMOS1846BBA

Near Glenwood, IA 51534

Cole

Job Details: 04/15/2025

Customer states unit will not heat up. Will need new door switches. ; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AD0

Near Valparaiso, NE 68065

Derek F

Job Details: 04/15/2025

"Upon inspection the refrigerator had been making an intermittent noise. I ran the condenser, evaporator and ice room fans individually. All three are running normal. I also heard the ice maker fill and it was not the source of the noise. Temperatures were all good and both ice makers are producing. I also ran the compressor and confirmed it was not the source of the noise. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

LG REFRIGERATOR

Model LRMVC2306S/02

Near Kansas City, MO 64110

Eric

Job Details: 04/15/2025

Customer states unit was making loud humming noise since calling in noise had subsided. Cannot locate noise all part seems to be functioning normally

We serviced a

SAMSUNG DRYER

Model DVE45R6100C

Near Lincoln, NE 68503

Ali

Job Details: 04/15/2025

During inspection I checked voltage feeding the unit. Gained access to the heating element and it had failed. Installed a new element assembly and reassembled the unit. Ran timed dry and unit heated up properly. Fans smart install and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

GE REFRIGERATOR

Model GSE25HMHJHES

Near Omaha, NE 68022

Travis

Job Details: 04/14/2025

Retainer for ice maker fill cup broke and it fell out so water just leaked into freezer. Will ship part direct to customer to install. ; ordrng 1 WR29X10109 (Fill cup (direct to customer ))

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Roca, NE 68430

Ali

Job Details: 04/14/2025

Reprogrammed the unit and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Olathe, KS 66062

Chris

Job Details: 04/14/2025

Customer states unit shows UL error. Unit needs unbalanced load redistributed.

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Olathe, KS 66062

Chris

Job Details: 04/14/2025

Customer states u it is squeaking. Unit needs new idler pulley.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD603I

Near Spring Hill, KS 66083

Chris

Job Details: 04/14/2025

Customer states unit is not completing a cycle. Unit needs new board.

We serviced a

SHARP MICROWAVE OVEN

Model n/a

Near Omaha, NE 68142

Mark F

Job Details: 04/14/2025

Customer states units light bulb doesnt turn on when operating. Bulb is internal. Would need new bulb.

We serviced a

GE REFRIGERATOR

Model ZISW420DMC

Near Omaha, NE 68142

Mark F

Job Details: 04/14/2025

Customer states unit doesnt dispense water. Full ice bucket. No water from door. Hear valve engaged. Found frozen line in door. Would need new door.

We serviced a

LG WASHER

Model WM8980HVA

Near Leawood, KS 66211

Eric

Job Details: 04/14/2025

Replaced ui tested all buttons and functions now work

We serviced a

GE RANGE GAS

Model JGB750DEF1BB

Near Neola, IA 51559

Lucas

Job Details: 04/14/2025

"Pulled unit out and disassembled old gas valve. Installed new gas valve and swapped propane orifice to new valve. Reassembled and tested, unit is now heating properly."

We serviced a

GE MICROWAVE OVEN

Model JVM6175DKW

Near Olathe, KS 66062

Eric

Job Details: 04/14/2025

"Replaced front panel unit now works well, customer states turntable also comes apart and wheel falls off ordered new part and had it shipped to customer; ordrng 1 WB06X10875 (Turntable (dropship))"

We serviced a

WHIRLPOOL OVENS ELECTRIC

Model WFE515S0ES0

Near Bonner Springs, KS 66012

Austin R

Job Details: 04/14/2025

"Customer states that units smoking when in use, found significant grease build up on bottom of oven cavity advised customer he would have to just burn it off."

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6511SS/AA

Near Omaha, NE 68135

Kelvin

Job Details: 04/14/2025

"Customer states front 2 burners will not cycle properly, stays on high regardless of setting. Inspected unit, confirmed issue. Found switches have failed and will require replacement. Replaced units under warranty. Verified with Customer unit is operating properly job complete. Job complete."

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US

Near Johnston, IA 50131

Brian

Job Details: 04/14/2025

Customer states dishwasher is overfilling with water. Upon arrival I found a the drain pump just humming and not running. New drain pump needed. ; ordrng 1 DD31-00005A (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20TKXDN01

Near Omaha, NE 68114

Mark F

Job Details: 04/14/2025

Customer states unit makes loud knocking noise. Verified complaint. Pulled unit. Found compressor excessively shaking. Can feel piston hitting side of compressor shell. Would need new compressor.

We serviced a

LG OVENS GAS

Model LDG4315BD

Near Council Bluffs, IA 51501

Lucas

Job Details: 04/14/2025

"Customer states oven poofed and tripped breaker then wouldnt heat again. Disassembled oven cavity and found broken igniter again. Igniter appears to be arcing on oven case. Installed new igniter covered by part warranty. New igniter has cage around it to prevent from touching/arcing to case. Tested igniter multiple times, unit is now operating properly. ; used 1 5303935066 (Igniter) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF02

Near Lincoln, NE 68507

Derek F

Job Details: 04/14/2025

Upon inspection the the refrigerator was dripping water from the dispenser. I first ran the units dispenser to clear any air bubbles from the new filter. I then found the ice maker fill frozen. I cleared the fill tube and found the water leaking through the fill as well. I will return with the inlet and double water valve to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 5304529533 (Valve single) and 1 5304529544 (Valve double)

We serviced a

GE PROFILE W/D COMBO (H)

Model PFQ97HSPV0DS

Near Wahoo, NE 68066

Bryce

Job Details: 04/14/2025

"Upon putting the unit into an automatic test, run the compressor and the fan were running the fan that is connected to the door boot. That fan seem to drip down from the door boot, which seemed to cause the door boot to fail will be returning to put on a new door boot and when new door boot comes in, please contact customer to schedule.; ordrng 1 WH05X35706 (Door boot)"

We serviced a

GE PROFILE DISHWASHER

Model PDT715SYN4FS

Near Waukee, IA 50263

Job Details: 04/14/2025

Replaced wash pump and pressure switch. ; dspstn on spec-tagged invntry: 1 WD21X25468 SNSR - PRESSURE

We serviced a

LG DRYER

Model DLEX7600KE

Near Omaha, NE 68118

Shannon

Job Details: 04/14/2025

Inspect unit front drum roller having issue gave est to redo customer ok disassemble unit and repair drum roller test ok

We serviced a

LG WASHER

Model WM4500HBA

Near Lincoln, NE 68520

Bryce

Job Details: 04/14/2025

Customer states detergent is not being dispensed upon inspection verified complaint went ahead called and talked with LG on testing the auto dispensing went ahead and put unit into the diagnostic mode. Let unit fill upon going to test number 11 towards the drain pump if the auto fill detergent is having an issue would have thrown an error code from E one through five in test number 11 but being on the phone with LG since no error codes were present LG says machineis operating as it should

We serviced a

LG WASHER

Model WT8400CW/02

Near Waukee, IA 50263

Rory

Job Details: 04/14/2025

Technician reseated connector at solenoid valve

We serviced a

LG DRYER

Model DLE8400WE.AEWEEUS

Near Waukee, IA 50263

Rory

Job Details: 04/14/2025

Technician found dryer duct not connected properly inside the dryer causing unit to have unit condensation inside dryer

We serviced a

HOTPOINT DRYER

Model HTX24EASAWS

Near Omaha, NE 68157

Jacob

Job Details: 04/14/2025

Customer states unit is making a loud vibrating sound. Cleaned lint out of blower housing.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ

Near Omaha, NE 68104

Kelvin

Job Details: 04/14/2025

"Customer states unit is not drying, bo heat during cycle. Inspected unit, confirmed issue. Found element has no continuity and will require replacement. Repair approved. Will return with parts when they arrive.; ordrng 1 W10518394 (Element) and 1 W11306302 (Main board)"

We serviced a

GE WASHER

Model GFW550SPR5RS

Near Bellevue, NE 68123

Jacob

Job Details: 04/14/2025

Customer states unit is not draining at all. Unit will need a new main board. ; ordrng 1 WH22X37837 (Main board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW

Near Lincoln, NE 68502

Ali

Job Details: 04/14/2025

Defrost timer was seized. Installed a new timer assembly and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

GE DRYER

Model GTD45EASJ0WS

Near Bellevue, NE 68123

Cole

Job Details: 04/14/2025

Customer states gonna take a long time to dry. Performed vent cleaning.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Papillion, NE 68133

Cole

Job Details: 04/14/2025

Customer states unit still not working properly. Will need new heater and fuse.; ordrng 1 wp3392519 (Fuse) and 1 279838 (Heater)

We serviced a

THERMADOR (H) RANGE GAS

Model PRD486JDGU/06

Near Omaha, NE 68132

Mark F

Job Details: 04/14/2025

"Customer states unit wont make and maintain temp. Broil and convection work. While testing, customer noted that they stopped hearing cooling fan when using oven. Set oven to 300. Made temp, no fan. Removed top right cooktop and accessed main board. Plugged meter in to main board. Set unit to 350. Cooling fan turned on. 120v to fan. 240v to main bake element. 28ohms on bake element. Quoted for main board if issue continues."

We serviced a

SUB ZERO (H) REFRIGERATOR

Model 642/0

Near Lincoln, NE 68526

Ali

Job Details: 04/14/2025

"During inspection I gained access to the fresh food evaporator. Evaporator had little to no frost pattern. Unit has a system leak and will need a rebuild. Unit will need a full fresh food system rebuild. Returning Friday the 18th to complete the repairs. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 4200740 (CONDENSER FAN MOTOR) and 1 7014690 (S/S EVAP ASSY F/F - (ALSO ADD SEALED SYSTEM JOB)) and 1 4204430 (S/S EVAP ASSY F/F - (ALSO ADD SEALED SYSTEM JOB)) and 1 7006959 (S/S COMPRESSOR F/F - (ALSO ADD SEALED SYSTEM JOB)), dspstn on spec-tagged invntry: 1 4204430 EVAP KIT 642 680"

We serviced a

SAMSUNG DISHWASHER

Model DW80CG5450SRAA

Near Lincoln, NE 68524

Derek F

Job Details: 04/14/2025

Upon inspection the dishwasher had given a 5C error each time a cycle was run. I first checked the drain line and found it was stuck. I then pulled the unit and made sure the line was able to move. I ran the dishwasher through HASS and it passed. Customer is going to reach out to supplier for concerns about damaged tub. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

LG REFRIGERATOR

Model LFXS26973S/11

Near Des Moines, IA 50310

Brian

Job Details: 04/14/2025

Customer states ice maker is not producing any ice. Found motor sticking and not wanting to turn all the way. Ice maker needs replaced. ; ordrng 1 AEQ72909603 (Ice maker assembly)

We serviced a

WHIRLPOOL DRYER

Model WED9750WW1

Near Chicago Precinct, NE 68022

Shannon

Job Details: 04/14/2025

Arrived at unit press start wont go disassemble unit found open thermal heater is not grounded gave est to replace thermal customer ok replace thermal ran unit air fluff no heat ran in heat dry is cycling as should test ok; used 1 Wp3392519 (Thermal) from stock

We serviced a

LG WASHER

Model WM3700HVA

Near Papillion, NE 68046

Jacob

Job Details: 04/14/2025

Customer states unit is leaking water. Installed new dispenser assembly.

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Des Moines, IA 50309

Brian

Job Details: 04/14/2025

Customer states fill error occurs when using. Found fill valve clogged with debris. Replaces fill valve unit operates as designed. Job complete. ; pckd up 1 205547P (Mixing valve)

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Des Moines, IA 50309

Brian

Job Details: 04/14/2025

Customer states fill error occurs when using. Found fill valve clogged with debris. Replaces fill valve unit operates as designed. Job complete. ; pckd up 1 205547P (Mixing valve)

We serviced a

SHARP MICROWAVE OVEN

Model SMD2470AS YD

Near Lenexa, KS 66219

Chris

Job Details: 04/14/2025

Customer states units drawer is not opening and closing. Unit needs new PSU board.; ordrng 1 DPWBFB275MRU2 (PSU board (kc))

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Omaha, NE 68147

Cole

Job Details: 04/14/2025

Customer states unit wont spin. Realigned the belt onto idler.

We serviced a

GE COOKTOP GAS

Model JGB700SEJ4SS

Near Omaha, NE 68130

Mike F

Job Details: 04/14/2025

"Found switch has moved on of place again. Secured switch and tested, all burners operating as they should."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Omaha, NE 68136

Mike F

Job Details: 04/14/2025

"Customer states unit is not cooling only lights. Found failed jazz board, quoted to replace. Customer approved. Ran for part. Returned and installed. Unit is now cooling. Payment collected.; pckd up 1 WPW10503278 (Jazz board)"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWC

Near Clive, IA 50325

Mike

Job Details: 04/14/2025

"Everything in the freezer is thawing. Compressor and fan running. Inspected evap and there is barely a frost pattern. Unit has a refrigerant leak and will need evaporator, filter drier, and heat exchanger replaced to repair."

We serviced a

GE DISHWASHER

Model GDF510PSM4SS

Near Omaha, NE 68118

Mike F

Job Details: 04/14/2025

"Customer states dishwasher is filling but not starting cycle. Removed pressure switch and cleared debris, retested. Unit will drain and then stop. Removed control. Found damaged control. Quoted to repair. Customer approved. Ran for part. Returned and installed. ; pckd up 1 WD21X26439 (Control)"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Omaha, NE 68137

Kelvin

Job Details: 04/14/2025

"Customer states units door lock has failed and wants replaces. Inspected unit, confirmed issue. Found door switch will not lock, clicks like it has. Repair declined. Job complete."

We serviced a

SAMSUNG WASHER

Model WA54CG7150AWA4

Near Omaha, NE 68112

Mark F

Job Details: 04/14/2025

Returned with part. Installed new clutch/transmission. Unit operating properly.

We serviced a

AMANA WASHER

Model NTW4500VQ0

Near Council Bluffs, IA 51503

Lucas

Job Details: 04/14/2025

"Customer states washer worked for one load after repair. Water left in tub after second cycle finished. Ran unit on normal/regular cycle. Unit filled and began agitating. Unit drained into sink and sink drains very slow. Water level nearly to drain hose. If water level doesnt recede before second drain cycle, washer cannot drain properly. Customer cleared clog in sink. Unit advanced through rinse cycle into spin/drain. Unit began spinning. If spin issue persists suggest replacing motor coupler."

We serviced a

SAMSUNG HOOD

Model NK30CB700WCGAA

Near Lincoln, NE 68506

Ali

Job Details: 04/14/2025

During inspection I checked all of the components feeding the main pcb. I checked voltage and unit was only receiving 100 volts. Ran a cheater cord to an outlet. Unit powered on and was working properly. Customer is going to contact a licensed electrician. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US

Near Ankeny, IA 50021

Rory

Job Details: 04/14/2025

Technician recommended replacement of dampers ; dspstn on spec-tagged invntry: 4 DC97-16350U DAMPER

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME16A4021AS/AA

Near Windsor Heights, IA 50324

Anthony

Job Details: 04/14/2025

Customer stated that top grille has dent. Replaced top grille

We serviced a

LG REFRIGERATOR

Model LFX21976ST/00

Near Clive, IA 50325

Job Details: 04/14/2025

"Replaced water valve. Tested, no leaks present at this time."

We serviced a

HOTPOINT WASHER

Model HTW240ASK0WS

Near Omaha, NE 68138

Mike F

Job Details: 04/14/2025

"Customers states unit lightly agitates and spins. Put unit into diagnostics, error code for out of balance, ui time out. Put unit into drain and spin. Can hear drum starting to spin but not reaching speed. Removed motor guard, found oil on pulleys and belt. Unit will need a new gear case and belt. Quoted for repair."

We serviced a

GE RANGE ELEC

Model JB620SR4SS

Near Omaha, NE 68138

Koby

Job Details: 04/14/2025

Return with parts. Pulled unit out with floor protection and disassembled the unit. Removed the failed heating element and installed the new one. Reassembled the unit and ran test cycle. Unit functions properly. Job complete.

We serviced a

LG REFRIGERATOR

Model LSXS26396S.ASTCNA0

Near Lincoln, NE 68521

Ali

Job Details: 04/14/2025

Unit had already had a system repair done in the past. Readings were 50 low and 70 high which states a bad compressor. Brazed in a new compressor. Pressurized to 150psi with nitrogen. Unit held pressures with no signs of leaks. Vacuumed the system down to 636 microns. Unit settled at 940 microns. Charged with 5.82oz of r134a.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Papillion, NE 68133

Cole

Job Details: 04/14/2025

Return with parts. Installed new ice maker and auger.

We serviced a

SAMSUNG WASHER

Model WF45R6100AW

Near Lincoln, NE 68506

Bryce

Job Details: 04/14/2025

Customer states unit is making a knocking noise when going around in the spin cycle upon inspection verified complaint noticed the tub is out of around causing it to make a noise from the bearing will be needing a new back half customer will be going with new instead

We serviced a

LG DISHWASHER

Model LDP6810SS.ASSESNA

Near Palmyra, NE 68418

Derek F

Job Details: 04/14/2025

Upon inspection the dishwasher wasnt closing correct due to the middle rack. I found the rails were getting stuck on some of the ball bearings. I replaced both rails on the middle rack and ran a test cycle. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6511SS/AA

Near Omaha, NE 68152

Shannon

Job Details: 04/14/2025

Return with cooktop replace with new test ok

We serviced a

SAMSUNG REFRIGERATOR

Model RH25H5611SR/AA

Near Ames, IA 50014

Darrin