Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

WHIRLPOOL RANGE/COOKTOP EL

Model 790.952011

Near Overland Park, KS 66204

Chance

Job Details: 10/10/2023

Customer states unit is turning on even when its off. Unit will need new main PCB.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R6301SR/AA

Near Omaha, NE 68117

Jacob

Job Details: 10/10/2023

Customer states unit is not cooling properly.; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE

We serviced a

BIG CHILL RANGE/COOKTOP GS

Model BCR30V2JG

Near Lincoln, NE 68502

Ali

Job Details: 10/10/2023

Cycled the oven one and confirmed a proper flame. Unit is operating properly. Ali!

We serviced a

SAMSUNG WASHER

Model WF42H5200AP/A2

Near Omaha, NE 68122

Mark F

Job Details: 10/10/2023

Returned with parts. Installed inverter and motor/stator. Unit spun and operating properly. Cleaned detergent housing and siphons. Informed customer to monitor clothes for staining.

We serviced a

SAMSUNG RANGE/COOKTOP GS

Model NX60A6511SS/AA

Near Lincoln, NE 68506

Ali

Job Details: 10/10/2023

Removed the old user interface assembly and installed the assembly that Samsung made. Confirmed all of the feedback from the user interface was proper. Ali!

We serviced a

LG WASHER

Model WT7250CW

Near Omaha, NE 68134

Brandon

Job Details: 10/10/2023

"Unit not draining at all. Could not hear drain pump trying to work. Found object in pump, removed and tested unit. Unit is back working properly after verifying operation with a diagnostic test run."

We serviced a

LG REFRIGERATOR

Model LSXS26326B.AWBCNA0

Near Lincoln, NE 68503

Ali

Job Details: 10/10/2023

Installed the main control board and unit is now operating properly. Ali!

We serviced a

BOSCH REFRIGERATOR

Model B36CT80SNS/03

Near Omaha, NE 68130

Brandon

Job Details: 10/10/2023

Called Bosch tech line and found freezer a little warm (12 degrees but door was open for some time) ice maker will not function unless its below 10 degrees. Either there is a cooling issue or a faulty temperature sensor on the ice maker which would warrant the replacement of the ice maker still. Ordering new ice maker for replacement and will verify temps on arrival. ; ordrng 1 12028493 (Ice maker)

We serviced a

GE REFRIGERATOR

Model CFE28UP2MKS1

Near Seward, NE 68434

Kevin

Job Details: 10/10/2023

Pressurized unit and bubble checked every component, ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD

We serviced a

KENMORE DRYER

Model 110.84722401

Near Omaha, NE 68106

Jacob

Job Details: 10/10/2023

Customer did not need any service on the dryer.

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NX58H9500WS

Near Belton, MO 64012

Kyle S

Job Details: 10/10/2023

Customer states unit is no pt heating they replaced ignitor with one they bought off Amazon. Found ignitor to be burnt out. Replaced with OEM replacements and checked operation unit working great job complete ; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT

We serviced a

MAYTAG DRYER

Model PYE2300AYW

Near Waukee, IA 50263

Alex

Job Details: 10/10/2023

"Customer compliant is that unit is not spinning but heat is kicking on. Removed top and found belt broken. Idler pully is spinning free and not catching. Unit will need a new belt. Quoted customer for repair. Customer approved repair. Replaced belt and tested unit. Unit is now tumbling. Collected balance. Job complete.; dspstn on spec-tagged invntry: 1 341241 BELT,DRY,WPL/KEN/ROP"

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSG/AA

Near Ankeny, IA 50023

Mike

Job Details: 10/10/2023

He led error codes and found none. Complaint of water dripping from ice route. Inspected and found the air duct above fan is frozen up again. Called tech line and documented the ice room, and everything has been done correctly. They have no further repair suggestions and will be relaying this information to assurion. Customer will need to contact assurion now for further steps. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike! ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02671A ICEMKR UPDATE , 1 DA97-13829C ICE CASE ROUTE , and 1 DA97-14504C ICE BCKT

We serviced a

SAMSUNG REFRIGERATOR

Model n/a

Near Grimes, IA 50111

Alex

Job Details: 10/10/2023

"Customer complaint is they cannot switch from water/ice/crushed. Customer says that ui has been changed twice already. Tested dispenser and dispenser is opening the ice chute. Tested continuity through door to ui connection and no continuity on brown, white and pink wires. Unit will need a new door. Also found corrosion on the ui. Quoted customer for door replacement. Customer approved repair. Collected half and will collect remaing balance after repair is complete.; ordrng 1 Da97-17342b (Ui - dsm) and 1 Da91-03829w (Left door - dsm)"

We serviced a

THERMADOR RANGE/COOKTOP GS

Model PRD486WIGU

Near Ankeny, IA 50023

Mike

Job Details: 10/10/2023

Installed new main control board. Tested broil and broil is functioning. All other functions are now working ass well. Job complete.

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Papillion, NE 68046

Mike C

Job Details: 10/10/2023

Customer complaint of severe water leak. Initial inspection check for error codes and found critical lidlock failure and unbalanced load errors. Inspected underneath unit for water tracing and obvious leaks in drain hoses land all tested ok. Filled drum with warm water and no leaks found on inlet hoses. Suspected issue is floor drain backup. Could not duplicate issue. Despite several flushes on drain cycle.; dspstn on spec-tagged invntry: 1 WH23X28418 PMP-DRN

We serviced a

LG WASHER

Model WM3400CW

Near Grandview, MO 64030

Kyle S

Job Details: 10/10/2023

Customer unavailable call needs rescheduled ; O-emld tckt

We serviced a

LG REFRIGERATOR

Model LRMVS3006S.ASTCNA0

Near Johnston, IA 50131

Mike

Job Details: 10/10/2023

Unit was 45* in ff and 7* in freezer when arrived. Checked and there were no error codes present. Checked the fresh food temp sensor and it was 20.32k ohms which is right at 45*. Found unit was in a defrost cycle which explains the warmer temps. Explained to the customer that the water tank is small about the size of a coke can and in the door so you will never get super cold water from it and after one glass water the cold water tank has been emptied of chilled water. Job complete.

We serviced a

LG REFRIGERATOR

Model LFXS26596D

Near Kansas City, MO 64157

Kyle S

Job Details: 10/10/2023

Customer states unit would not cool checked over and found locked compressor replaced compressor and drier and vacuum tested system no leaks present recharged allow 24-48 hours for proper temps job complete unit working great ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA36811409 R600 CMPRSR

We serviced a

KENMORE WASHER

Model 110.44422610

Near Omaha, NE 68106

Jacob

Job Details: 10/10/2023

Customer states unit is not filling with water. Unit will need anew water valve and hose.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Omaha, NE 68106

Mark

Job Details: 10/10/2023

Returned with parts, replaced drain hose, sump, repaired wiring. Unit leaking from inlet valve fill hose, ordering for repair. ; ordrng 1 W10878507 (Fill hose), used 1 43261 ( 16 SS CLAMP 13/16 -), and 1 43259 ( #12 SS CLAMP 11/16-1.) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Bellevue, NE 68147

Mike C

Job Details: 10/10/2023

"Customer complaint of fresh food cabinet overcooling and freezing liquids. Inspection found control board, keeping damper door open improperly. Unit will require new jazzboard. Installed new board and programmed. Please allow twenty four hours for Temperatures to equalize.; dspstn on spec-tagged invntry: 1 WPW10503278 CNTRL-ELEC *NO CORE*"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US

Near Hickman, NE 68372

Ali

Job Details: 10/10/2023

Installed the new door per Samsung. Once installed I ran a cycle and allowed it to run for a while. There was no signs of any leaks. Finally I ran hass and unit passed. Unit is now operating properly. Ali!

We serviced a

SUB ZERO REFRIGERATOR

Model CL4250UFDID/0

Near Omaha, NE 68124

Travis

Job Details: 10/10/2023

Customer states filter housing is not sitting correctly. Inspected. Bracket is slightly bent. Does not affect operation. Loosened and bent. Retightened. Sitting better. Also asked about getting unit level. Found dealer did no install anti tip brackets. Directed customer to contact installers to come correct installation issue and install anti tip. Last customer states they are not getting water dispensed. Found reservoir just needed to be charged and after running for about 45 seconds we have water. Ice bucket is full. Customer also asked about sticker about missing storage compartments. Called manufacturer. Go that handled. Also registered the sub zero and two wolf ovens. Job complete. ; dspstn on spec-tagged invntry: 1 RTV102 SILICONE

We serviced a

GE WALL OVEN

Model PEB7226SF2SS

Near Douglas, NE 68022

Shannon

Job Details: 10/10/2023

Ordering parts ; ordrng 1 Wb27x25554 (Board)

We serviced a

THERMADOR RANGE/COOKTOP GS

Model PRG366WH/02

Near Overland Park, KS 66221

Nate

Job Details: 10/10/2023

Customer states the oven is not working and the display is complete out. The oven control module needs to be replaced. Ordering and will return to repair. ; ordrng 1 12028873 (ELECTRONIC CONTROL BOARD - PC, USER INTERFACE)

We serviced a

MAYTAG DRYER

Model MED6230HC1

Near Grimes, IA 50111

Alex

Job Details: 10/10/2023

Return with parts. Installed new thermal kit and ran dryer. Dryers heater is now kicking on. Customer brush cleaned the exhaust tubing over weekend. Job complete.; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML

We serviced a

SAMSUNG MICROWAVE OVEN

Model SMH1816S

Near Olathe, KS 66062

Nate

Job Details: 10/10/2023

Customer states the microwave is not heating. Issue is bad magnetron p, diode, and capacitor which caused the HVT fuse to blow. Low side is fine though.

We serviced a

GE DISHWASHER

Model GLD4408R00WW

Near Council Bluffs, IA 51501

Kyle

Job Details: 10/10/2023

Customer states unit is stopping several minutes after starting cycle. Found unit needs new main control. Ordered part will need to schedule return visit when it arrives; ordrng 1 WD21X10378 (CONTROL BOARD - MAIN)

We serviced a

BOSCH DISHWASHER

Model SHPM88Z75N/01

Near Overland Park, KS 66221

Nate

Job Details: 10/10/2023

Customer states the washer stops and a message of water tap comes up. Was unable to duplicate the issue after several tests. Removed the washer and checked the flow meter and water valve which tested fine. Removed water line and tested flow and for clogs on the filter and there were no issues. The connection on the flow meter was a little loose so I fully connected it back onto the sensor board. During tests and normal run over 20 minutes the error never returned. No kinks in either the water line or drain line and drain line is clear of debris.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Omaha, NE 68106

Kyle

Job Details: 10/10/2023

Customer states unit is not heating. Inspected unit found L2 connection was not tightened properly when unit was installed this caused connection to melt. Unit needs terminal block and power cord. Replaced terminal block and repaired wire. Installed new power cord. Unit tests ok. Job complete ; dspstn on spec-tagged invntry: 1 D3W6FT 6' 3W DRYER

We serviced a

GE DISHWASHER

Model Gdt635hsm0ss

Near Des Moines, IA 50309

Kris

Job Details: 10/10/2023

Replace bad drain pump test unit works fine now

We serviced a

WHIRLPOOL DRYER

Model WED8300SW0

Near Omaha, NE 68102

Mark

Job Details: 10/10/2023

"Replaced main board after rebuild, unit heating normally."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR

Near Des Moines, IA 50316

Kris

Job Details: 10/10/2023

Replaced faulty compressor vac and charge the systems pressures look good done ; dspstn on spec-tagged invntry: 1 DA81-06006B UV DRIER - CAP TUBE and 1 DA81-06006A UV DRIER - STEP VALVE

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Blair, NE 68008

Mark

Job Details: 10/10/2023

"Unit has f29 error, quoted for door latch and board; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP-WATER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Omaha, NE 68138

Derek

Job Details: 10/10/2023

Customer states that machine is not cooling properly. Insoected unit and found heavy frost in the freezer. Removed evaporator cover and found defrost heater harness has failed. Repaired wiring and allowed defrost to occur. Reset machine and verified cooling has resumed. Job is complete.

We serviced a

BOSCH DISHWASHER

Model SHX7ER55UC/51

Near Kansas City, MO 64152

Kyle S

Job Details: 10/10/2023

Customer states unit is not working found faulty on and off switch ordering replacement; ordrng 1 00620775 (On off switch)

We serviced a

SUB ZERO REFRIGERATOR

Model IT-36CI

Near Chicago Precinct, NE 68022

Derek

Job Details: 10/10/2023

Arrived at home and found error code displayed. Floor of zone is 33 degrees and ceiling is 58. Fan issue is occurring. Disassembled machine and exposed wiring. No wiring is disconnected. Back probed harness connector and foubd 12.6vdc supplied to fan and 6.6vdc speed signal supplied. Fan is not spinning. Fan has failed and needs replaced. Reassembled machine and looked up replacement fan assembly. Fan inventory is quite low but fan is available. Will place order today. Job is not complete. ; ordrng 1 7028711 (Fan asm)

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63T8111SS/AA

Near Shawnee, KS 66226

Kyle S

Job Details: 10/10/2023

Replaced main oven pcb that had burnt relay checked operation and for any further issues with none present unit working great job complete

We serviced a

GE REFRIGERATOR

Model GTZ21GCEBSS

Near Omaha, NE 68135

Derek

Job Details: 10/10/2023

"Customer states that he recently replaced his third fan motor, but now the freezer isn't cold. Arrived and foybd frsh food at 55 degrees and freezer at 14-21. Removed food and disassembled. Found fan blade missing. Tech searched around and disassembled fresh food console. Foubd fan blade had fallen into console in fridge. Reattached fan blade and allowed machine to run. Defrost, frost pattern, and airflow are all great. Job is complete."

We serviced a

INSIGNIA WASHER

Model NS-TWM35W1

Near Lincoln, NE 68524

Derek F

Job Details: 10/10/2023

Upon inspection the washer was leaking from the bottom during cycles. I first tipped the unit back and inspected for water. The drain pump looked ok and did show signs of leaking. The gear case had grease leaking and showed signs of a leak. Water had leaked through the seal and down to the clutch assembly. The washer would need a gear case and clutch assembly to complete the repair.Thanks for choosing Hometown Hero Appliance Repair.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TS9

Near Urbandale, IA 50322

Mike

Job Details: 10/10/2023

"Ice and water are good now that the condenser fan is working properly. Installed new door.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFC2353AF0

Near Ashland, NE 68003

Kevin

Job Details: 10/10/2023

Installed air tower and seal. New control. ; O-emld tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5101SG/AA

Near Lincoln, NE 68506

Kevin

Job Details: 10/10/2023

4 blinks on inverter LED. Compressor tests good homing out. But wont start. ; ordrng 1 Nf54m7151antt3 (Compressor) and 1 Da62-04309f (Drier filter)

We serviced a

SAMSUNG OVENS GAS

Model NX58F5700WS/AA

Near Omaha, NE 68135

Brandon

Job Details: 10/10/2023

Found no leaks with the unit. Possible micro leak(s) on the hose but can confirm the floor valve is leaking a lot of gas.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23R6201SR/AA

Near Omaha, NE 68127

Mark F

Job Details: 10/10/2023

Customer states unit is making a humming noise. Temps at arrival 38 and 1. Connected to Hass to run components individually. All fans running properly besides ice maker auger fan. When engaging fan it would make a severe grinding noise. Unit also had errors for ice making sensor. Will need new auger.

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Omaha, NE 68135

Brandon

Job Details: 10/10/2023

Customer was getting a 4C error for a while now but could get unit to work but now they cant. 4C is a water supply error. Found water supply shut off at the washer hookup. Unit has faulty cold water valve and hot/cold hoses are reversed. Recommended replacement water valves.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Kansas City, KS 66109

Chance

Job Details: 10/10/2023

"Customer states unit is not producing ice inspected unit and found ice build up in ice room. Thawed all ice out of ice room and removed ice maker and auger. Cleaned out ice room and sealed it with RTV. Installed auger and new ice maker. Tested unit, unit is functioning properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

SAMSUNG WASHER

Model WF45R6100AW/US

Near West Des Moines, IA 50265

David M.

Job Details: 10/10/2023

Unit had 5C error code. Opened drain filter and found drain pump bound up with fabric and hair.

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HARS/XAA

Near Lincoln, NE 68502

Ali

Job Details: 10/10/2023

"During inspection the damper door would make a knocking noise. Unit had a bad damper door assembly. Once the part has been received office will call to reschedule. Ali! ; ordrng 1 DA97-08430A (DAMPER UPDATE), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"

We serviced a

SAMSUNG RANGE/COOKTOP GS

Model NX60A6511SS/AA

Near Bondurant, IA 50035

David M.

Job Details: 10/10/2023

Replaced main PCB relay board. Unit now works correctly.

We serviced a

WHIRLPOOL OVENS ELECTRIC

Model WOD93EC0AS03

Near Omaha, NE 68154

Shannon

Job Details: 10/10/2023

Ordering parts; ordrng 1 W10838959 (Board), dspstn on spec-tagged invntry: 1 WPW10545255 FUSE-THRML

We serviced a

GE RANGE/COOKTOP EL

Model PHS930YPAFS

Near Winterset, IA 50273

David M.

Job Details: 10/10/2023

"Right side of control panel is unresponsive. Cannot push start button to initiate bake, and digits 0, 8,5,6,9 do not function. Reseated cables and still no go. ; schdld next appmnt for 10/16 MON !"

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Lincoln, NE 68521

Derek F

Job Details: 10/10/2023

Upon inspection the dispenser cover inside the fridge is broken. A new dispenser cover will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair.

We serviced a

FISHER PAYKEL RANGE/COOKTOP EL

Model n/a

Near Kansas City, KS 66111

Chance

Job Details: 10/10/2023

"Customer states unit is displaying error code stating the thermal switch in the back was tripped. Considering oven is not hooked up to gas, a simple power reset cleared the code. Used all functions available to floor model with no issues. Job complete."

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC\28

Near Omaha, NE 68104

Mark

Job Details: 10/10/2023

Customer states pop was heard and unit is unresponsive. Needs terminal wiring repair

We serviced a

GE PROFILE OVENS ELECTRIC

Model PT7050SF4SS

Near Omaha, NE 68142

Mike F

Job Details: 10/10/2023

Customer declined service

We serviced a

GE DISHWASHER

Model GDF510PSJ0SS

Near Omaha, NE 68114

Mark

Job Details: 10/10/2023

"Customer states unit wont start cycle, control lock is activated"

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Omaha, NE 68164

Mike F

Job Details: 10/10/2023

Customer states dishwasher has no power. Found UI unresponsive. Quoted for main and UI. ; dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL

We serviced a

GE CAFE REFRIGERATOR

Model CYE22TP3MID1

Near Eagle, NE 68347

Ali

Job Details: 10/10/2023

"During inspection compressor was locked up. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 200 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 20 minutes and achieved a xxx micron vacuum. After removing vacuum, pump the vacuum settled out at xxx microns. Vacuum holding steady. I then recharged system with 60g of r600 refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete. Ali!"

We serviced a

SAMSUNG REFRIGERATOR

Model RF30HBEDBSR/AA

Near Omaha, NE 68130

Koby

Job Details: 10/10/2023

Return with parts. Put unit into forced defrost. Disassembled unit and removed remaining ice buildup with the use of a steamer. Thoroughly dried all moisture from around the evaporator. Removed old defrost sensor and installed the new one, firmly secured wires with zip ties. Installed foam insulation around drain pan to help prevent frost buildup and replaced drain tube heater probe with the updated longer probe to ensure drain tube will not freeze up. Replaced drain tubes on rear of unit with updated part to prevent any future clogs in drain tube. Reassembled unit and confirmed proper operation, unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-13757A EVAP CVR

We serviced a

GE WASHER

Model PFW950SPT2DS

Near Lincoln, NE 68521

Derek F

Job Details: 10/10/2023

"Upon inspection the washer door was unable to be switched. I first removed the door and transferred the door lock to the other side. The screw holes for the door had to be threaded via run a screw through them. I then reversed the door hardware and reassembled it. Finally, I reattached the door and ensured all the screws seated properly.Thanks for choosing Hometown Hero Appliance Repair. "

We serviced a

LG DRYER

Model DLEX4200B

Near Omaha, NE 68022

Shannon

Job Details: 10/10/2023

Ran unit is heating was on energy dry setting up stairs laundry do recommend someone clean vent that goes thru roof ; dspstn on spec-tagged invntry: 1 5301EL1001H ELEM 1001A-1001J

We serviced a

MIDEA WASHER

Model CTW41N1AW

Near Altoona, IA 50009

Alex

Job Details: 10/10/2023

Customer compliant is that unit will not spin. Put unit into a rinse and spin and unit agitated just fine but when unit went to spin it only slightly moved. Roe moved top and balance ring. There is nothing caught under or between drum. There is a service bulletin about motor being changed. Ordering motor and belt and will return to complete repair. ; ordrng 1 11002012040074 (Motor - dsm) and 1 12938000001941 (Clutch Assy - dsm) and 1 12338000000421 (Pully Assy - dsm) and 1 12638000001161 (Belt - dsm)

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/00

Near Papillion, NE 68046

Mark F

Job Details: 10/10/2023

"Customer states unit is melting freezer. Temps at arrival. 44 ff, 28 frz. Tapped into system, after 10 minutes of static low side remained at 3, while high was at 30. When tapped in, a good amount of oil squirted out of processing port. Found weak compressor causing oil to flood system. Removed compressor and flushed fridge system. Welded in new compressor. Pressure tested with 100 psi nitrogen. Charged with 1.9oz of r600. Unit operating properly. Called customer to inform of what was done. Please allow 24 hours for unit to return to normal operating temperatures.; dspstn on spec-tagged invntry: 1 ADL76522101 EVAP"

We serviced a

GE WASHER

Model GTW685BSL1WS

Near La Vista, NE 68128

Kyle

Job Details: 10/10/2023

Customer states start button is not working. Inspected unit found bad control board #WH22X35757 customer declined repair at this time. Job complete

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/00

Near Papillion, NE 68046

Mark F

Job Details: 10/10/2023

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near La Vista, NE 68128

Kyle

Job Details: 10/10/2023

"Customer states ice maker is not working. Inspected unit found small amount of frost built up on ice maker. Verified software at version 11. Recommend calling samsung for ice maker coverage if issue continues. Job complete Collected 63.42 on 496767; dspstn on spec-tagged invntry: 1 DA97-15217D ICEMKR 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156B ICE BCKT ASM"

We serviced a

GE DISHWASHER

Model GDT655SMJES

Near Omaha, NE 68154

Derek

Job Details: 10/10/2023

Customer states that machine stopped working last month. Tech arrived and found dishwasher unresponsive. Reset upper control and panel now wakes up. Ran heater check-test and all operations pass successfully. Provided quote to customer for new control and customer approved. Installed new computer, saved model and serial information to it, and started a consumer cycle. Operations are proper, so job is complete. ; dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL

We serviced a

THERMADOR OVENS ELECTRIC

Model PO301W/04

Near Olathe, KS 66061

Chance

Job Details: 10/10/2023

Customer states unit Is not heating up. Inspected unit and found broil and bake elements would not function or heat. Pulled unit and took voltage where I was only getting 120v on one leg and 9v on the other. Unit will need electrician to come back out and inspect junction box and breaker. Job complete.

We serviced a

MAYTAG DRYER

Model MED5500FW1

Near Omaha, NE 68132

Mark

Job Details: 10/10/2023

Customer states unit making noise while tumbling, replaced rollers and idler, new belt

We serviced a

JEN AIR REFRIGERATOR

Model JFX2597AEP2

Near Omaha, NE 68116

Shannon

Job Details: 10/10/2023

Freezer drawer not closing properly on left side has ice build up on freezer floor has service bullention for this issue gave est to perform work to get going customer ok address condensation drain and remove ice buildup align drawer for proper closing test ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7351SR/AA

Near Olathe, KS 66062

Nate

Job Details: 10/10/2023

Customer states after ice maker repair the water dispenser stopped working. Issue was pinched water line from when the fridge was rolled back into the cabinet. Anchored the water line up so it was out of the way when rolling the fridge back into the cabinet and now water is working again. ; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20157A ICE BCKT

We serviced a

SAMSUNG WASHER

Model WF45H6300AG/A2

Near Council Bluffs, IA 51503

Hunter

Job Details: 10/10/2023

"Customer states unit is leaking. Tech ran unit through extensive testing and was unable to reproduce leak. Suspect leak was coming from drain pump filter which tech cleaned and inspected prior to running tests. Unit is currently operating properly. Unable to recommend repair at this time. Job complete.

We serviced a

GE RANGE/COOKTOP EL

Model PHP9030DT1BB

Near Neola, IA 51559

Hunter

Job Details: 10/10/2023

"Customer states unit is only working on two burners. Ran unit through diagnostic testing. Found unit burners are operating properly. Customer pans are not registering on unit. Tested unit using cast-iron pan. Unit elements work properly. Recommend customer change pans. Visit is covered by manufacture, warranty. Job complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9771SG

Near Grimes, IA 50111

Dillon

Job Details: 10/10/2023

"Customer stated that every now and then the water pitcher was not filled with water, found that when I showed up it was working properly and filling with water every single time. I then called Samsung tech-support, and they said without it acting up theres not really anything they can recommend. Job complete"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258WEB1

Near Omaha, NE 68124

Jacob

Job Details: 10/10/2023

Customer states unit is not cooling. Unit will need a new control board.

We serviced a

SUB ZERO FREEZER

Model 501F

Near Omaha, NE 68114

Travis

Job Details: 10/10/2023

Drain has frozen again. Inspected. Drain heater is operating. Found evap motor is reverse airflow and pushes air down evaporator instead of up and out. Called manufacturer. Verified airflow is correct. They state if everything is working may be time to replace unit as it is 10 years past expected lifespan. Different seriel ranges use standard airflow. It is possible the reverse airflow is causing drain issues by pushing air down into drain. Gave option of changing airflow to standard and would also recommend replacing drain tubing. Completely experimental repair attempt and have no certainty would correct issue. Will order parts. ; ordrng 1 1601400 (Drain tube) and 1 4200720 (Evap motor)

We serviced a

GE REFRIGERATOR

Model GSL25IGZBLS

Near Omaha, NE 68118

Mike F

Job Details: 10/10/2023

"Customer states fridge was making a loud hum and vegetables in lower bins of fridge are freezing. Found evidence of an air leak underneath ice maker, checked gaskets, gaskets are sealing, found rip in gasket on fresh food door. Removed evaporator cover, frost pattern looks good. Found screws for evaporator fan housing slightly loose causing a rattle. Tightened screws rattle stopped. Checked damper function. Damper is opening and closing as it should. Compressor and condenser fan is making no unusual sound and functioning properly. Fridge is working as it should. ; dspstn on spec-tagged invntry: 1 WR50X60 THERMOSTAT,DEFROST 1 WR51X10055 HEATER LONG , and 1 WR55X10942C CNTRL *HAS CORE*"

We serviced a

GE WASHER

Model GFW850SPN2RS

Near Omaha, NE 68136

Kelvin

Job Details: 10/10/2023

"Customer states unit will not power on. Returned with parts. Removed original pcb, installed new. Unit turns on and is now operating properly. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4900XW0

Near Omaha, NE 68112

Kelvin

Job Details: 10/10/2023

"Customer states units not drying. Inspected unit, found one outlet only 120v. Found fuse is blown. Customer replaced fuse, unit is now heating. Collect service charge, job complete.; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT,DRY,FIGURE8"

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NE63T8711SS/AA

Near Carter Lake, IA 51510

Kelvin

Job Details: 10/10/2023

"Customer states unit display is not turning on. Inspected unit, found UI is inoperable. Ui is not getting power. Power to terminal, power to main pcb. Hi limit tests good. Ui 12v is not getting power. unit will need main pcb replaced. Will followup when parts arrive.; ordrng 1 Dg92-01198D (Main pcb)"

We serviced a

FISHER PAYKEL HOME LAUNDRY - E

Model WA42T26GW1

Near Lenexa, KS 66215

Chance

Job Details: 10/10/2023

Customer states unit is not filling with the correct temperature of water. Inspected unit and found hoses were switched around. Swapped hoses on unit. Unit is now filling correctly. Customer also states unit drips water over time and will slowly fill up over the course of a few days. Unit will need new water valves. Follow up scheduled for Friday in the am. ; ordrng 1 421177P (Water valve assembly (KC))

We serviced a

WHIRLPOOL RANGE/COOKTOP EL

Model 790.95201102

Near Overland Park, KS 66204

Chance

Job Details: 10/10/2023

Customer states unit is turning on even when its off. Unit will need new main PCB.

We serviced a

BIG CHILL RANGE/COOKTOP GS

Model BCR30V2JG

Near Lincoln, NE 68502

Ali

Job Details: 10/10/2023

Cycled the oven one and confirmed a proper flame. Unit is operating properly. Ali!

We serviced a

SAMSUNG RANGE/COOKTOP GS

Model NX60A6511SS/AA

Near Lincoln, NE 68506

Ali

Job Details: 10/10/2023

Removed the old user interface assembly and installed the assembly that Samsung made. Confirmed all of the feedback from the user interface was proper. Ali!

We serviced a

LG REFRIGERATOR

Model LSXS26326B.AWBCNA0

Near Lincoln, NE 68503

Ali

Job Details: 10/10/2023

Installed the main control board and unit is now operating properly. Ali!

We serviced a

GE REFRIGERATOR

Model CFE28UP2MKS1

Near Seward, NE 68434

Kevin

Job Details: 10/10/2023

"Pressurized unit and bubble checked every component, ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD"

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NX58H9500WS

Near Belton, MO 64012

Kyle S

Job Details: 10/10/2023

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSG/AA

Near Ankeny, IA 50023

Mike

Job Details: 10/10/2023

"He led error codes and found none. Complaint of water dripping from ice route. Inspected and found the air duct above fan is frozen up again. Called tech line and documented the ice room, and everything has been done correctly. They have no further repair suggestions and will be relaying this information to assurion. Customer will need to contact assurion now for further steps. Job complete.

We serviced a

THERMADOR RANGE/COOKTOP GS

Model PRD486WIGU

Near Ankeny, IA 50023

Mike

Job Details: 10/10/2023

Installed new main control board. Tested broil and broil is functioning. All other functions are now working ass well. Job complete.

We serviced a

LG WASHER

Model WM3400CW

Near Grandview, MO 64030

Kyle S

Job Details: 10/10/2023

Customer unavailable call needs rescheduled ; O-emld tckt

We serviced a

LG REFRIGERATOR

Model LFXS26596D

Near Kansas City, MO 64157

Kyle S

Job Details: 10/10/2023

"Customer states unit would not cool checked over and found locked compressor replaced compressor and drier and vacuum tested system no leaks present recharged allow 24-48 hours for proper temps job complete unit working great ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA36811409 R600 CMPRSR"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Omaha, NE 68106

Mark

Job Details: 10/10/2023

"Returned with parts, replaced drain hose, sump, repaired wiring. Unit leaking from inlet valve fill hose, ordering for repair. ; ordrng 1 W10878507 (Fill hose), used 1 43261 ( 16 SS CLAMP 13/16 -), and 1 43259 ( #12 SS CLAMP 11/16-1.) from stock"

We serviced a

SUB ZERO REFRIGERATOR

Model CL4250UFDID/0

Near Omaha, NE 68124

Travis

Job Details: 10/10/2023

We serviced a

THERMADOR RANGE/COOKTOP GS

Model PRG366WH/02

Near Overland Park, KS 66221

Nate

Job Details: 10/10/2023

"Customer states the oven is not working and the display is complete out. The oven control module needs to be replaced. Ordering and will return to repair. ; ordrng 1 12028873 (ELECTRONIC CONTROL BOARD - PC, USER INTERFACE)"

We serviced a

SAMSUNG MICROWAVE OVEN

Model SMH1816S

Near Olathe, KS 66062

Nate

Job Details: 10/10/2023

"Customer states the microwave is not heating. Issue is bad magnetron p, diode, and capacitor which caused the HVT fuse to blow. Low side is fine though."

We serviced a

BOSCH DISHWASHER

Model SHPM88Z75N/01

Near Overland Park, KS 66221

Nate

Job Details: 10/10/2023

We serviced a

GE DISHWASHER

Model Gdt635hsm0ss

Near Des Moines, IA 50309

Kris

Job Details: 10/10/2023

Replace bad drain pump test unit works fine now

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR

Near Des Moines, IA 50316

Kris

Job Details: 10/10/2023

Replaced faulty compressor vac and charge the systems pressures look good done ; dspstn on spec-tagged invntry: 1 DA81-06006B UV DRIER - CAP TUBE and 1 DA81-06006A UV DRIER - STEP VALVE