Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

Call

Text

Schedule

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Omaha, NE 68116

Travis

Job Details: 09/05/2023

"Customer states unit is not heating. Turned unit on. Verified 240 vac at outlet. Unit is also noisy. Not getting any heat. Disassembled. Found heating element open. Drum rollers spin freely. Idler is starting to seize. Recommend heater and idler. Installed new parts. Unit is now heating and is much quieter. Job complete. ; used 1 DC97-14486A (HEATING ELEMENT COMPLETE(M)), and 1 DC93-00634A (IDLER ASM) from stock"

We serviced a

GE/HOTPOINT STACK WASH/DRY

Model GUD27ESSM1WW

Near Bennington, NE 68007

Travis

Job Details: 09/05/2023

"Returned with part. Connected newfi. Had ui heartbeat timeout error again. Installed new user interface board. Power returned to unit. Put on drain and spin to empty machine. Then moved to quick wash cycle. Unit fills, washes, drains and spins properly."

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB86004MAA

Near Omaha, NE 68130

Koby

Job Details: 09/05/2023

Customer states water line is broken. Inspected unit and found that water line to filter case assembly is broken in multiple places. Recommend replacement of filter case assembly. ; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RT21M6215SR/AA

Near Omaha, NE 68022

Koby

Job Details: 09/05/2023

"Customer states unit will not stop beeping. Inspected unit and found that door switch was not plugged in. Plugged door switch in, unit functions properly. Ran HASS OQC, unit passed. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Gretna, NE 68028

Koby

Job Details: 09/05/2023

"Return with parts. Disassembled unit and removed old sump assembly. Installed new sump assembly and reassembled unit. Ran test cycle, unit functions properly. Job complete."

We serviced a

GE RANGE/COOKTOP EL

Model CTC912P2N1S1

Near Gretna, NE 68028

Darrin

Job Details: 09/05/2023

"Replaced 3 boards and 2 wire harnesses. Tested after install and oven is now working properly. Thanks from your technician, Darrin. Please leave me a review on Angies List, Facebook or Google for your free $10 Gift Card to Jimmy Johns. Have a great day."

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Norwalk, IA 50211

David M.

Job Details: 09/05/2023

"Unit had heat error and found heat element open. Replaced heat element, TCO, and thermistor. Running test cycle now."

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9671SG/AA

Near Des Moines, IA 50315

David M.

Job Details: 09/05/2023

Unit had power outage and was dead in the water. Pulled unit and reseated all connectors at main PCB. Checked voltage and had 120 at all points. Upon reapplying power after reseating connections unit powered back on.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26R2AW4

Near Lincoln, NE 68528

Derek F

Job Details: 09/05/2023

Upon inspection the refrigerator was leaking water from the freezer side. I first removed all the food and found a sheet of ice in the bottom. The evaporator drain line is clogged causing the defrost water to spill out into the freezer and eventually leak onto the floor. I gained access to the drain and used a steamer to clear blockages. I also cleared out all the built up ice and confirmed the drain was open. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG WASHER

Model WF42H6200AP-A2

Near Omaha, NE 68130

Kelvin

Job Details: 09/05/2023

"Customer states washer has HE error. Inspected unit, found power cycling unit will get the unit to operate and finish cycles. Unit will need main board replaced. Customer given quote, will call back when they decide what to do. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SR/AA

Near Omaha, NE 68135

Kelvin

Job Details: 09/05/2023

"Customer states units not making ice, froze over. Unit will need icemaker update kit, installed update kit, unit is operating properly, job complete.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA82-02638A ICEMKR UPDATE"

We serviced a

LG REFRIGERATOR

Model LFX25978ST/01

Near Springfield, NE 68059

Darrin

Job Details: 09/05/2023

Customer states that door flap has broken. Will order part and return. ; ordrng 1 AGU75188619 (Flap)

We serviced a

SAMSUNG MICROWAVE OVEN

Model MS19M8000AG/AA

Near Omaha, NE 68022

Mike F

Job Details: 09/05/2023

"Customer states there is a loud buzz when microwave is operating. Checked wave guard, no signs of burn marks or damage. Disassembled microwave and checked magnetron, magnetron tested out of spec. Recommend replacing magnetron. Was able to get picture of POP, will need to reschedule when part arrives. ; ordrng 1 Om75p(31)esgn (Mag), dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"

We serviced a

ELECTROLUX DISHWASHER

Model FDB510LCS5

Near Omaha, NE 68106

Mike F

Job Details: 09/05/2023

"Return with parts, installed new inner gasket, timer, timer knob and door latch. Started unit, stayed with dishwasher for 15 minutes, no leaks found. Fri warranty."

We serviced a

GE REFRIGERATOR

Model GFE28GSKJSS

Near Omaha, NE 68022

Shannon

Job Details: 09/05/2023

Plugged in nufi upper fridge fan motor euro pulled motor and is stuck gave est to replace motor and to update software customer ok updated software and replace fridge fan motor 24 hours to cool

We serviced a

KENMORE REFRIGERATOR

Model ="79572483411"

Near Bennington, NE 68007

Travis

Job Details: 09/05/2023

Customer states unit is making noise. Inspected unit. Noise coming from freezer. Stopped when door is opened. Removed evap cover. Found frost build up along top. Unit has inefficient defrost issue. Unit fall under sensor relocation bulletin. Will need to melt ice and perform adjustment. Cleared ice build up. Adjusted sensor. Unit is now operating.

We serviced a

BOSCH REFRIGERATOR

Model B36CT80SNS

Near Omaha, NE 68130

Brandon

Job Details: 09/05/2023

"Cycled unit and found the fill tube had some ice built up into the fill tube but came out after test cycling it. Test cycled ice maker again and it filled and cycled properly. If unit continues to not make ice, recommend ice maker replacement."

We serviced a

LG REFRIGERATOR

Model LFDS22520S

Near Omaha, NE 68122

Mark F

Job Details: 09/05/2023

"Customer states unit is not cooling well in freezer. Temps at arrival. 36ff and 28 frz. Tapped into system. -20 low and 50 high. Static after 8 minutes was 11 low and 20 high. Drove to sundberg and replaced filter drier, condenser and evaporator. Pressures system with 100psi nitrogen and checked for leaks. No leaks detected. Vacuumed system down to 750 microns. Charged system with 1.69oz of R600. Final pressure -8 low 48 high. Please allow 24 hours for unit to return to normal operating temperatures.; pckd up 1 ADH73150210 (driee) and 1 5421JJ1001T (evap) and 1 ACG73766709 (condenser)"

We serviced a

GE WASHER

Model WCEH6800J2WW

Near Omaha, NE 68114

Mark F

Job Details: 09/05/2023

Customer states unit is leaking out the front when washing. Removed access panel in front to inspect for water stains. Set unit on speed wash. Unit filled and agitated with no water leaking at any point. Unit then drained completely and still no leaks let unit go through an entire rinse and drain again. No leaks were present. I was able to get one more full rotation on the lint trap. Suspect that is where the leak came from. No defects found at this time. Had unit running when exposing to customer.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Plattsmouth, NE 68048

Mark F

Job Details: 09/05/2023

Customer states unit is not spinning. Set unit to drain and spin. Door locked then unit gave a loud buzzing noise in intervals then sat idle. Tilted unit back and removed belt cover. Restarted unit in drain and spin. Could feel the motor vibrating when the buzzing noise was initiated. Verified voltage at the motor. Unit needs new motor.

We serviced a

ELMIRA OVENS GAS

Model SEE PSEUDO 489735

Near Omaha, NE 68106

Mark F

Job Details: 09/05/2023

"Customer states valve plates are in wrong spot. The back left burners plate has front written on it, and front right burners plate has back on it. Removed the knob on both burners and 2 screws behind knobs. Swapped out the name plate to Match back burner. All burners and knobs moving properly. Name plate properly match with the correct corresponding burner."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Papillion, NE 68133

Jacob

Job Details: 09/05/2023

Customer states unit is intermittently not working. Unit will need a new control and new door gasket.

We serviced a

LG REFRIGERATOR

Model LFXS32766S

Near Papillion, NE 68133

Jacob

Job Details: 09/05/2023

Customer states ice maker not dispensing. Turned ice maker on and ice maker filled properly. ; dspstn on spec-tagged invntry: 1 AEQ73130004 ICE MKR

We serviced a

LG REFRIGERATOR

Model LRFXC2416S/01

Near Omaha, NE 68022

Derek

Job Details: 09/05/2023

Inspected French door machine. Fresh food temperature is 40-42 degrees and freezer is between 1-5 degrees. Checked craft ice maker and can see that the mold is jammed and stuck open. Heater has failed and craft ice assembly needs replaced with updated parts. Will submit for a replacement craft ice maker assembly. Job is not complete. ; ordrng 1 AEQ73449909 (Craft ice)

We serviced a

LG REFRIGERATOR

Model LSXS22423B

Near Omaha, NE 68154

Travis

Job Details: 09/05/2023

Customer states unit is not cooling. 77 both sections. Compressor and fans are running can hear compressor has failed. Unit outside 5 years by production date. Customer states unit is registered through manufacturer with a purchase date of February 2019 which would out inside 5 year coverage. Contacted office to request ticket. Manufacturer is being difficult. Will need to get warranty status figured out before proceeding.

We serviced a

KENMORE REFRIGERATOR

Model ="10650043710"

Near Omaha, NE 68118

Travis

Job Details: 09/05/2023

Customer states unit is leaking. Also unit does switch between cubed and crushed. Solenoid unplugged for ice chute door. Plugged in. Now switches. Found drain frozen. Called Ravi who approved repair. Cleared drain. Pulled forward. Removed p trap. Source of clog. Cleaned p trap out. Had debris build up. Reassembled. Unit is now operating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Papillion, NE 68046

Mike C

Job Details: 09/05/2023

"Customer complaint of a few issues. Customer had water shuttering during dispensing. Also had low ice production. Customer also has warm temperatures in fresh food. Measured 50? in fresh food and 11? in freezer. Recommend replacing water valve. Replaced valve and shuttering. Slowed quite a bit. Shutting was still present. Remove waterline behind refrigerator and filled a bucket. Water pressure was extraordinarily high, and water was very dirty. Recommend customer call a plumber for this issue. Suspected water problem is also pause of ice issue. Ordered damper motor. Customer has been rescheduled.; ordrng 1 WPW10479155 (Damper assembly), dspstn on spec-tagged invntry: 1 WPW10341329 VLV"

We serviced a

GE REFRIGERATOR

Model CVE28DP2NCS1

Near Waukee, IA 50263

Kris

Job Details: 09/05/2023

Replace the middle drawer rails for the door no more noise done

We serviced a

GE PROFILE DISHWASHER

Model PDT720SGH7WW

Near Omaha, NE 68144

Koby

Job Details: 09/05/2023

Customer states unit has a bad odor to it. Inspected unit and found a lot of buildup from detergent in unit. Tested all functions of unit. Unit functions properly. Recommend running cleaning cycle once a month. ; dspstn on spec-tagged invntry: 1 WX10X10209 FINISH D/W CLEANER

We serviced a

GE WASHER

Model PFW950SPT0DS

Near West Des Moines, IA 50266

Jose

Job Details: 09/05/2023

"Customer is still having the same issue, last time I was out called techline for assistance and they recommended changing out the inverter board."

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6511SS/AA

Near Urbandale, IA 50323

Jose

Job Details: 09/05/2023

Customer states that the display wouldnt respond to touch or recognize touch at all. Switched out the control panel and put a new display but unfortunately we are still having the same issue and will have to order a new one. ; ordrng 1 Dg94-03952r (Cntrol- dsm)

We serviced a

GE REFRIGERATOR

Model GSH25JSCCSS

Near West Des Moines, IA 50266

Kris

Job Details: 09/05/2023

Customer complaint of water leaking from unit found the drain line frozen clear all ice done

We serviced a

LG REFRIGERATOR

Model LFXS24623S

Near Council Bluffs, IA 51503

Mark

Job Details: 09/05/2023

Customer states unit isnt cooling well in ff. Verified operation of unit and good temps. ; dspstn on spec-tagged invntry: 1 ADL74581401 EVAP

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8600QLAA

Near La Vista, NE 68128

Kyle

Job Details: 09/05/2023

Customer states freezer light is not working. Inspected unit found loose wire connector on fz led. Connected led unit tests ok. Job complete

We serviced a

GE ICEMAKERS - GRID

Model UCC15NPRII

Near West Des Moines, IA 50265

Kris

Job Details: 09/05/2023

Complaint of not making ice checked over updated software for error problem ran machine all seems operational now also adjust door so it shuts properly

We serviced a

GE REFRIGERATOR

Model GNE29GSHESS

Near Des Moines, IA 50312

David M.

Job Details: 09/05/2023

"Sound is likely combing from the three way valve. Ran all fans together, ran all fans independently, ran cooling test and defrost test. The closest I could come to replicating a similar sound was activating the three way valve.; dspstn on spec-tagged invntry: 1 WR60X26866 MTR- NEEDS NEWFI UPDATE"

We serviced a

LG DRYER

Model SWWG50N3

Near Des Moines, IA 50309

David M.

Job Details: 09/05/2023

"Found ignitor was open, and actually cracked at some point. Replaced ignitor and unit now heats.; dspstn on spec-tagged invntry: 1 5318EL3001A IGNITER"

We serviced a

GE STACK WASH/DRY

Model GUD27ESSM1WW

Near Omaha, NE 68164

Mark

Job Details: 09/05/2023

"Unit isnt locking lid, adjusted lid alignment"

We serviced a

GE DISHWASHER

Model CDT845P2N5S1

Near Ankeny, IA 50023

David M.

Job Details: 09/05/2023

"Unit is randomly chiming on at the door some times it happens with the door closed, other with door open, and some times while opening the door. Recommend replacing main PCB, user interface and door wire harness.; rqstng P&A on 1 Wd21x25474 (Door wire harness)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Clive, IA 50325

David M.

Job Details: 09/05/2023

"Ice maker was turned off at the user interface. Put into test mode and it dumped and refilled again. Waited for ice maker to cycle and it dumped another batch.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02675A ICEMKR UPDATE , 1 DA97-13829C ICE CASE ROUTE , and 1 DA97-14474C ICE BCKT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB660012AA

Near Papillion, NE 68046

Jacob

Job Details: 09/05/2023

Customer states unit is not working properly. Will need to order parts. ; ordrng 1 Da94-05310k (Main pcb) and 1 Da97-21261k (Water pitcher)

We serviced a

GE OVENS ELECTRIC

Model JBP66WY2WW

Near Council Bluffs, IA 51503

Hunter

Job Details: 09/05/2023

"Customer states that unit front right burner will heat to Max and not adjust. Found fault in unit burner and infinity switch. Tech was able to replace burner. However, Infiniti switch was defective. Ordering part and scheduled a return visit. Please be sure to leave a review on Google+, Angies List, or even Facebook to recieve your $10 gift card to Jimmy Johns! Thank you, from your Hometown Hero, Hunter!; ordrng 1 WB21X36771 (Infinite switch), dspstn on spec-tagged invntry: 1 WB21X36771 INFINITE SWITCH"

We serviced a

SAMSUNG WASHER

Model WA55A7300A

Near Lee's Summit, MO 64086

Kyle S

Job Details: 09/05/2023

Customer states unit is not draining checked over and found unit to need new pump ; ordrng 1 DC97-22840A (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Lee's Summit, MO 64086

Kyle S

Job Details: 09/05/2023

Customer states unit is not cooling checked over and found unit to not be defrosting ; ordrng 1 W11650660 (DEFROST HEATER AND LIMIT (CALROD))

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE59J7630SS/AA

Near Omaha, NE 68130

Brandon

Job Details: 09/05/2023

"Replaced failed temperature sensor and tested unit. Unit is still heating past set temperature. Temp sensor now reads correctly so called tech line and was suggested to replace main PCB. ; ordrng 1 DE92-03761B (Main PCB), dspstn on spec-tagged invntry: 1 DG32-00002B SENSOR-OVN"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Omaha, NE 68106

Kelvin

Job Details: 09/05/2023

"Customer states unit clicks and will not spin. Tested unit, unit will spin and drain but is very loud during spin cycle. Unit will need gear case. Customer will call back for repair. Job complete."

We serviced a

SAMSUNG REF_REF

Model RF18HFENBSR/U

Near Waukee, IA 50263

Jose

Job Details: 09/05/2023

Customer states that the unit would not make ice. Saw that the ice cube tray didnt have ice but was not harvesting. Clicked the test button and the ice maker wouldnt go through a full cycle. Switched out the ice maker and the board. Tested the ice maker and now is working properly. Job complete

We serviced a

LG WASHER

Model WM8000HVA

Near Omaha, NE 68022

Derek

Job Details: 09/05/2023

Customer states that washer is getting black spots on the rubber seal. Wants to know if it can be cleaned successfully or if the seal has to be replaced. Tech confirmed that spots are mold and surface cleaning has been unsuccessful at removing them. Ran washer through test cycle. All operations are proper and no unusual operations occur. Provided bluebook quote to replace door bellows assembly. Customer approved repair. Tech disassembled machine and installed new door bellows assembly. Vleaned passage ports and scraped debris off of basket. Assembled washer and ran multiple test cycles to verify operation and flush debris out of wash tub. Job is complete.

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Omaha, NE 68118

Derek

Job Details: 09/05/2023

Arrived and found display flashing on and off. Removed console and found that main pcb has failed. Resistors have caught fire and have damaged the fiberglass board. Capacitors are also failed. Checked for replacement and found that pcb is discontinued. Checked rebuild options and found that board can be rebuilt. Used board would need to be sourced and sent in for rebuild. Quoted customer for that option and customer declined. Job is complete.

We serviced a

GE DRYER

Model GTX22EASK0WW

Near Omaha, NE 68022

Derek

Job Details: 09/05/2023

"Arrived at unit and called office. Office manager, Taylor, had maintenance arrive to let technician inside. Brian led tech to the dryer and found that dryer wad previously diagnosed as having a bad motor. Started dryer and agreed with previous documentation. Disassembled dryer and removed motor assembly. Installed new motor and reassembled. Dryer starts without issue, maintains speed, and heat works without trouble. Machine passes testing. Job is complete."

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Glenwood, IA 51534

Mike C

Job Details: 09/05/2023

Install parts as previously diagnosed. Resemble unit and tested. Unit. Is now working as designed. Job complete?

We serviced a

SAMSUNG WASHER

Model WA55A7300AE/US

Near Bellevue, NE 68005

Mike C

Job Details: 09/05/2023

Install part as previously diagnosed. Unit was connected to samsung servers via HASS and diagnostic was performed. Unit passed with no errors. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ

Near Omaha, NE 68154

Mike F

Job Details: 09/05/2023

"Customer states ice maker is not working. Cycled ice maker, ice maker detected full bucket when bucket was empty. Ran fill test, water was spraying from the door. Will need to replace freezer door to resolve issue. Will need to return with parts with ASI approval. Customer also states they have had 4 ice makers installed and fridge will now need a new door to fix the water line issue. Due to amount of repairs already completed and the addition of needing a full door replacement, it would be more economical to replace the unit. ; ordrng 1 LW11202405 (Freezer door)"

We serviced a

GE/HOTPOINT WASHER

Model NOTAVAILABLE

Near Omaha, NE 68022

Derek

Job Details: 09/05/2023

Another service provider inspected and repaired washer at residence; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

SAMSUNG REFRIGERATOR

Model RS22T5201SR/AA

Near Omaha, NE 68164

Shannon

Job Details: 09/05/2023

Ice maker failed picked up new install test ok

We serviced a

ELECTROLUX DRYER

Model EFME527UTT0

Near Lincoln, NE 68508

Derek F

Job Details: 09/05/2023

"I arrived today with the parts to complete the repair. I first pulled the unit and disconnected power. I then removed the front panel and removed the old filter assembly and installed the new one. I then reassembled the unit and reconnected power. Finally, I ran a test cycle and confirmed the dryer operated properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near La Vista, NE 68128

Kyle

Job Details: 09/05/2023

Customer states unit will not power on. Inspected unit found bad user interface. Estimate 461.41 customer approved repair. Replaced ui unit tests ok. Job complete ; dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL and 1 WD21X31902 LOGIC BOARD

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US

Near Olathe, KS 66061

Kyle S

Job Details: 09/05/2023

Customer states unit has ac6 error checked over found communication error between control and display

We serviced a

ZEPHYR RANGEHOOD

Model DLIE30ASX

Near Des Moines, IA 50310

Evan

Job Details: 09/05/2023

Complaint is of excessive noise from blower. Removed blower from floor joists and realigned chassis box to prevent future noise. Unit is now operating properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Denton, NE 68339

Derek F

Job Details: 09/05/2023

Upon inspection the refrigerator had leaked from the front left corner multiple times. I inspected the freezer and found no ice or evidence of a clogged drain. I then removed the crisper drawer and found no evidence of water underneath or ice on the back wall. I inspected the ice maker and found moisture at the ice chute gasket and ice at the bottom edge of the ice room/door. The gaskets on the ice ice room door are defective and I will return with a new ice door. I also found the evaporator fan making intermittent noise and will replace the motor and blade as well. I will return with the parts to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 W11679939 (Ice door) and 1 W11578030 (Evaporator fan motor) and 1 WP67006337 (Fan blade) and 1 W11676465 (Fan gromets)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28N9780SR/AA

Near Bondurant, IA 50035

Alex

Job Details: 09/05/2023

Customer compliant is that unit is not making ice. Tested ice maker and fingers kept snapping back and fourth and not rotating. Installed new ice maker and tested. Fingers are now rotating as they should and getting to home position. Ice maker called for water. Connected to hass and ran overall diagnostics with no issues found. Sent report off to Samsung. Job complete.; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Des Moines, IA 50317

Alex

Job Details: 09/05/2023

"Customer compliant is that clothes are still wet after cycle has finished. Tested unit in a rinse and spin and unit spins and drains. Checked resistance on shifter and got 2.5k ohms, which is within spec. Checked resistance on motor windings and got 7.7ohms on cw and ccw windings. Checked capacitor and it is at 44.7uF which is within spec. Unit will need a new main control board. Quoted customer for control board replacement. Customer declined repair. Collected service call fee. Job complete.; dspstn on spec-tagged invntry: 1 W10404050 LID LOCK and 1 WPW10276397 PUMP"

We serviced a

GE RANGE/COOKTOP GS

Model ZDP484NGT1SS

Near Omaha, NE 68164

Mike F

Job Details: 09/05/2023

"Return with parts. Installed display, and controls. Tested all burners, all burners working. Ovens, ovens are working. GE warranty"

We serviced a

GE OVENS ELECTRIC

Model JT915BF8BB

Near Omaha, NE 68142

Shannon

Job Details: 09/05/2023

Return with erc install and repair wire on harness and test bake 350 reached temp all elements coming on now

We serviced a

GE DRYER

Model GEW9200LW2

Near Omaha, NE 68164

Hunter

Job Details: 09/05/2023

"Customer states unit is not heating. Found fault in unit heating element. Recommend replacing unit heating element. Customer approved repair. Tech ran to go get part. Installed new heating element. Unit is now operating properly. Collected balance. Job complete.Please be sure to leave a review on Google+, Angies List, or even Facebook to recieve your $10 gift card to Jimmy Johns! Thank you, from your Hometown Hero, Hunter!"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SR/AA

Near Council Bluffs, IA 51503

Hunter

Job Details: 09/05/2023

"Customer states unit is not cooling in freezer section. When tech arrived. Unit was no longer cooling in the fresh food section as well. Found fault in unit sealed system. Recommend sealed system repair. Customer declined to make repairs at this time. Collected service fee. Job complete.Please be sure to leave a review on Google+, Angies List, or even Facebook to recieve your $10 gift card to Jimmy Johns! Thank you, from your Hometown Hero, Hunter!"

We serviced a

GE DISHWASHER

Model GDT630PGR3WW

Near Belton, MO 64012

Chance

Job Details: 09/05/2023

"Customer states unit is not draining water. Installed new drain pump. Tested unit, unit is functioning g but is draining slowly. Customer had relative install unit and drain hose is far too long and installer also installed permanent base to units feet making unit impossible to reinstall to counter. If issue shows back up customer will need new drain hose, and platform adjusted in order to uninstall and reinstall unit. Job complete."

We serviced a

GE REFRIGERATOR

Model CVE28DP4NW2

Near Hickman, NE 68430

Kevin

Job Details: 09/05/2023

Installed door sent to home.

We serviced a

THERMADOR COFFEE MAKER

Model TCM24PS/09

Near Lincoln, NE 68520

Ali

Job Details: 09/05/2023

During inspection unit would not recognize the drip tray. Unit also had a slow drain. Adjusted the sensor for the drip tray assembly and confirmed the unit would recognize it properly. Also adjusted the drain line for the slow drain. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG REFRIGERATOR

Model LRDCS2603S.ASTCNA0

Near Lincoln, NE 68522

Ali

Job Details: 09/05/2023

"During inspection unit was displaying 3 blinks on the main pcb. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 200 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 15 minutes and achieved a 621 micron vacuum. I updated main pcb software for new compressor. After removing vacuum, pump the vacuum settled out at 1241 microns. Vacuum holding steady. I then recharged system with 57g or r600 refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 ADL76521401 EVAP and 1 TCA37071511 COMPRESSOR"

We serviced a

GE DISHWASHER

Model GDF550PSR1SS

Near Omaha, NE 68122

Mark

Job Details: 09/05/2023

"Customer states unit is leaking water, replaced door seal, ordering arms and latch ; ordrng 1 WD22X27724 (Lower arm) and 1 WD22X27740 (Mid arm) and 1 WD01X29878 (Door latch)"

We serviced a

GE ICEMAKERS - NUGG

Model XPIO13SCCSS

Near Omaha, NE 68110

Gary

Job Details: 09/05/2023

"Customer called and stated the motor making sound when unit is full. Removed back panel and inspected components in the back and found nothing unusual. No repair require at the moment, recommend to run a cleaning cycle to improve production of ice. Reason unit is acting is scale build up."

We serviced a

MAYTAG DRYER

Model MDE6800AYW

Near Waukee, IA 50263

Dillon

Job Details: 09/05/2023

Returned and did the bearing update. Job complete now.; schdld next appmnt for 9/6 WED PM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ

Near Kansas City, MO 64119

Eric

Job Details: 09/05/2023

"Freezer cooling but fans are not working replaced Maine control fans now working and unit is cooling as it should found ice route not closing needs ice route replaced ordered part; ordrng 1 W11423781 (Ice route), dspstn on spec-tagged invntry: 1 W10408179 VALVE-INLT (4389177 and 1 W10873791 ICEMKR"

We serviced a

BOSCH DISHWASHER

Model SHE53TL2UC/01

Near Mission, KS 66202

Christopher

Job Details: 09/05/2023

Installed valve and tested. Checks okay. ; dspstn on spec-tagged invntry: 1 10023852 INLET VALVE DW

We serviced a

GE RANGE/COOKTOP EL

Model JB680ST2SS

Near Lincoln, NE 68502

Kevin

Job Details: 09/05/2023

Found open burner. ; dspstn on spec-tagged invntry: 1 WB24T10153 INFINITE SWITCH

We serviced a

LG REFRIGERATOR

Model LFXS28968S

Near Papillion, NE 68046

Jacob

Job Details: 09/05/2023

Customer states ui control is not working. Installed new ui control.

We serviced a

GE CAFE REFRIGERATOR

Model CYE22TP3MID1

Near Johnston, IA 50131

Alex

Job Details: 09/05/2023

"Customer complaint is that unit is not cooling. Checked ff and fz and got 80 degrees. Units compressor is locked up and humming. There is a service bulletin about issue. Ordering updated compressor kit and filter drier. Will return to complete repair. ; ordrng 1 Wr87x41607 (Comp kit - dsm) and 1 Wr87x30875 (Filter drier - dsm) and 1 Wr87x30876 (Process port - dsm), dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD and 1 WR60X35205 MTR"

We serviced a

LG REFRIGERATOR

Model LFXS28566M/00

Near Unadilla, NE 68454

Ali

Job Details: 09/05/2023

"Tapped into system and got high side pressure at 66.1 and low side at 52.4 indicating a failed compressor. I reclaimed a full charge worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 200psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 20 minutes and achieved a 791 micron vacuum. After removing vacuum, pump the vacuum settled out at 1245 lmicrons. Vacuum holding steady. I then recharged system with 4.94oz of r134 a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 ADL73762013 EVAP"

We serviced a

LG DISHWASHER

Model LDT6809BD

Near Altoona, IA 50009

Alex

Job Details: 09/05/2023

Return with parts. Removed and replaced ui assembly. Tested unit and unit is powering on and cycled through diagnostics without issue. Job complete.

We serviced a

GE WASHER

Model GFW490RPK0DG

Near Norwalk, IA 50211

Kris

Job Details: 09/05/2023

"Customer complaint of noise from machine found the bearings have failed on the tub quoted for replacement of inner basket, rear tub, and gasket customer going to contact ge to try and get coverage"

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME21M706BAS/AA

Near Stilwell, KS 66085

Chance

Job Details: 09/05/2023

"Customer states unit is heating intermittently. Inspected unit and confirmed it is heating sometimes while other times it is not. Took voltage at board and found it would send proper voltage when it was heating but sometimes voltage would not send causing unit to not heat. Unit will need new main PCB. Follow up scheduled for Friday at 10am. ; ordrng 1 DE94-04095A (Main PCB (KC)), dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"

We serviced a

LG WASHER

Model WM3700HWA

Near Shawnee, KS 66226

Nate

Job Details: 09/05/2023

Customer states there is water leaking from the dispenser area when in use only. Issue is a failed gasket on the control assembly panel that is not holding back overflow of water from the dispenser. New control facia with gasket is discontinued so customer agreed to me applying new silicone gasket to seal up area in which water was seeping out. Will need to allow 24 hours minimum to cure the silicone.

We serviced a

LG WASHER

Model WM4000HBA.ABLEUUS

Near Kansas City, MO 64155

Eric

Job Details: 09/05/2023

Replaced door boot checked for leaks no leaks found unit now working as intended

We serviced a

WHIRLPOOL WASHER

Model Wfw9750ww01

Near Omaha, NE 68144

Brandon

Job Details: 09/05/2023

"Could not find any signs of leaking coming from the unit. Door gasket is good, water lines are secured and leak free. Looked inside of the unit and couldnt find any signs of leaks there either. Unit is filling the stand pipe too fast causing it to overflow. Recommended calling a plumber for drain repair. ; dspstn on spec-tagged invntry: 1 280187 PUMP-WATER and 1 WPW10247306 VALVE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Hickman, NE 68372

Kevin

Job Details: 09/05/2023

Ordering parts. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW3

Near Des Moines, IA 50313

Evan

Job Details: 09/05/2023

"Complaint is that unit is no longer drying clothes. Found that exhaust outlet thermal cutout has failed due to venting obstruction. Replaced outlet fuse and cleaned venting, unit is now operating properly.; dspstn on spec-tagged invntry: 1 279311 IGNITOR,DRY and 1 279834 COIL KIT , used 1 WP3392519 (THRML CUTOUT) from stock"

We serviced a

GE REFRIGERATOR/TOP

Model PFE28KYNIFS

Near Bennington, NE 68007

Mike F

Job Details: 09/05/2023

"Customer states left door is grinding on the hinge, left door is uneven with right door and water is dripping from the freezer. Found screw from door stop scratching the hinge. Tightened screw and leveled fridge. Left door is now even with right door and screw is not scratching hinge. Removed evaporator cover and found evaporator drain pan blocked with ice, cleared ice. Slid unit out to clear drain tube. There is foam insulation in evaporator drain tube. Called GE tech line, was unable to get through to GE tech line. Will need to try GE tech line again to figure out what GE wants to do."

We serviced a

SCOTSMAN ICEMAKERS - GRID

Model DCE33A-1SSD

Near Omaha, NE 68124

Jacob

Job Details: 09/05/2023

Customer states unit is not making ice properly. Installed new condenser fan motor and curtain. Job completed

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Bellevue, NE 68005

Jacob

Job Details: 09/05/2023

"Customer states unit is not cooling properly in the ff section. Installed new Evap cover and defrost sensor. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , 1 DA94-02663A PCB , and 1 DA97-13757A EVAP CVR"

We serviced a

GE DISHWASHER

Model PDF820SSJ2SS

Near Omaha, NE 68112

Gary

Job Details: 09/05/2023

"Customer called in for a no power no light to a dishwasher , tech inserted plug tester and found power supply has and open ground but getting the 120v. UI has no power power coming to it. Confirmed there is power and the DW connection but not to the main control board. Unit will need a main control board and a turbidity senor."

We serviced a

BOSCH REFRIGERATOR

Model BB36CT80SNS/08

Near Omaha, NE 68114

Gary

Job Details: 09/05/2023

"Bosch warranty call, customer states that unit is making over producing ice. Temps are ff38 and frz-2.Tech inspected ice maker and found bail arm not seated properly. Customer also have cosmetic damage on left door on the top. Parts been triaged and ordered. Will return and installed part when receieved."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R6301SR/AA

Near Omaha, NE 68117

Kyle

Job Details: 09/05/2023

Returned with parts tapped into system found unit has a low side restriction. Removed ff evaporator and found it was filled with oil. Replaced ff evaporator and filter drier. Pressurized system to 150 psi and verified no leaks. Vacuumed system down to 900 microns. Recharged system with 70g r600a. Unit tests ok will need to allow 24 hours to cool. Job complete ; dspstn on spec-tagged invntry: 1 DA81-06006B UV DRIER - CAP TUBE

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Lincoln, NE 68502

Kevin

Job Details: 09/05/2023

Ordering door. ; ordrng 1 LW10856291 (Door)

We serviced a

BOSCH DISHWASHER

Model SHX5AV56UC/01

Near Stilwell, KS 66085

Chance

Job Details: 09/05/2023

"Customer states unit is filling with water even when off. Replaced water valve on unit. Tested unit, unit is functioning properly with no leaks. Job complete."

We serviced a

SAMSUNG WASHER

Model WA52A5500AV/US

Near Lincoln, NE 68507

Derek F

Job Details: 09/05/2023

Upon inspection washer had stopped after customer had attempted an update. I called Samsung techLine and completed visual support with a technician. We ran the unit through smart install and hass OQC with no issue. The washer only had stored codes for door open or dC. We also visually inspected the main control and user interface. There were no signs of heat or electrical damage. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Lincoln, NE 68503

Kevin

Job Details: 09/05/2023

Pulley came loose. Installed new splutch asm and belt.

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Olathe, KS 66062

Kyle S

Job Details: 09/05/2023

Customer states unit not completing cycles shocked over and found kink in drain hose

We serviced a

LG WASHER

Model 304VWCL2S707

Near Stilwell, KS 66085

Kyle S

Job Details: 09/05/2023

Duplicate ticket completed on 8/30; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP

We serviced a

GE RANGE

Model n/a

Near Lee's Summit, MO 64082

Nate

Job Details: 09/02/2023

Customer states the left front dual burners are not working and the hot surface indicator light stays on constantly. Unit needs a new infinite switch to correct the issues. Customer declined quote at this time.