Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

WHIRLPOOL WASHER

Model WTW7000DW1

Near Omaha, NE 68154

Shannon

Job Details: 09/28/2023

Comtrol having issues on back order w10812423

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Polk City, IA 50226

Dillon

Job Details: 09/28/2023

"Customer stated that machine is not operating properly. Found that the icemaker that was in the machine from the other company. Those out here was not installed correctly which was potentially causing the unit to trip the breaker. But I then performed the icemaker update and found that the machine is operating properly, customer also stated that the flipper was broken so I then quoted customer the part itself and he is having it dropshiped to his house. Job complete. ; ordrng 1 Da97-12684d (Flipper drop ship to customer), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-01415A WATER LEAKAGE KIT , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA94-02663A PCB , 1 DA97-12540G AUGER , 1 DA97-13757A EVAP CVR , 1 DA97-13829C ICE CASE ROUTE , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

LG REFRIGERATOR

Model LFX25991ST/06

Near Bellevue, NE 68123

Jacob

Job Details: 09/28/2023

Customer states unit is not cooling. Unit will need a system rebuild.; dspstn on spec-tagged invntry: 1 ADL73341310 EVAP

We serviced a

FRIGIDAIRE RANGE/COOKTOP EL

Model FFEF3048LSG

Near Omaha, NE 68106

Kyle

Job Details: 09/28/2023

Customer states top of oven by door is getting very hot. Inspected unit found heat is leaking past door seal. Will need to replace door seal estimate 431.56 customer declined repair will replace unit. Job complete

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SG/AA

Near Lincoln, NE 68516

Ali

Job Details: 09/28/2023

Tech was assigned as a helper;

We serviced a

GE MONOGRAM RANGE/COOKTOP EL

Model ZMB9032SN1SS

Near Lincoln, NE 68502

Ali

Job Details: 09/28/2023

Removed the old display assembly and installed the new display assembly. Confirmed proper feedback. Unit is now operating properly. Ali!

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SG/AA

Near Lincoln, NE 68516

Derek F

Job Details: 09/28/2023

"Customer states ice maker has been crushing ice even when on cubed. We first confirmed the auger assembly was activating the solenoid to change from crushed to cubed. Then we inspected the bucket and confirmed the arm was moving properly between the settings. We explained how the ice maker will crush some cubes each time due to its design. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 1 DA97-12540K AUGER 1 DA97-13718C ICE MAKER , and 1 DA97-17285A ICE BCKT"

We serviced a

LG REFRIGERATOR

Model LMXS28626D/00

Near Omaha, NE 68022

Brandon

Job Details: 09/28/2023

Frost pattern on the evaporator looks perfect. Found food on the floor of the freezer. Removed food and inspected rest of unit. Fans are working correctly. Suspect food keeping door open not letting it cool properly.

We serviced a

GE REFRIGERATOR

Model GSHL5KGXECLS

Near Gretna, NE 68028

Brandon

Job Details: 09/28/2023

"Broken defrost heater. Unit needs defrosted and a new heater installed. Ordered part and rescheduled to come back out. ; ordrng 1 WR51X10055 (Defrost heaters), dspstn on spec-tagged invntry: 1 WR55X10942C CNTRL *HAS CORE*"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HARS/XAA

Near Omaha, NE 68022

Shannon

Job Details: 09/28/2023

Return with part install and test ok credit given from previous

We serviced a

LG DRYER

Model DLE7177WM

Near Pacific Junction, IA 51561

Mike C

Job Details: 09/28/2023

"Customers continued complaint of no heat after a few uses. Ran unit on air fluff and checked airflow at exterior. Limited flow found. Cleaned vents again and found some lint. Unorthodox venting with some pictures piping used. Disassembled unit and found same thermalcutout failed. Checked resistance of element and found between 1-3 40ohms, 1-2 22ohms, and 2-3 22ohms. Unit will need element assembly 5301EL1001H if this issue happens again. Thoroughly cleaned whole unit of lint and found small blockage at lint screen well. Reassembled and tested and unit seems to be working again with good airflow again. ; dspstn on spec-tagged invntry: 1 5301EL1001H ELEM 1001A-1001J and 1 6931EL3003D THERMOSTAT"

We serviced a

GE DISHWASHER

Model GDF520PGJ2WW

Near Bellevue, NE 68123

Mike C

Job Details: 09/28/2023

Install parts as previously diagnosed. Resemble and tested for leaks. Unit is now working as designed. Job complete.

We serviced a

GE WASHER

Model GUD27EESNOWW

Near Lincoln, NE 68503

Kevin

Job Details: 09/28/2023

Unit 125. Not draining

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Lincoln, NE 68526

Ali

Job Details: 09/28/2023

During inspection the compressor was locked up. During the repair when I went to remove the new compressor it was damaged from shipping. Will need to order a new compressor. Returning tomorrow between 12-3; schdld next appmnt for 9/29 FRI 12-3

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070UG/AA

Near Waukee, IA 50263

Dillon

Job Details: 09/27/2023

"Customer stated that the unit is not opening at the end of the cycle, found the customer had a company out to install a new granite countertop in the unit was not opening after that. I found that the install was incorrect, so I fixed it and now the unit is opening after the cycle. Customer also stated that he is unable to connect his smart things app on his phone to the dishwasher. Found out the Wi-Fi board is bad and will need to return with it ; ordrng 1 4709-003019 (Wifi Module dsm)"

We serviced a

THERMADOR REFRIGERATOR

Model TI8ID800LP/24

Near Urbandale, IA 50323

Dillon

Job Details: 09/27/2023

Returned with icemaker. Found that after I swapped it out that the machine is operating properly. Job complete.

We serviced a

LG REFRIGERATOR

Model LMWS27626S

Near Lee's Summit, MO 64064

Eric

Job Details: 09/27/2023

Replaced mullion and door gasket unit now working great

We serviced a

MAYTAG WASHER

Model MHWE300BW00

Near Olathe, KS 66062

Eric

Job Details: 09/27/2023

"Customer states unit doesnt start when door is shut, found loose connector on wire harness plugged back in quoted wire harness unit is currently working (W10216383) wire harness"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Overland Park, KS 66213

Eric

Job Details: 09/27/2023

Water still leaking from door room door apart found water inside entire door called tech line tech line recommended new door inner door seal fail ordered door; ordrng 1 DD97-00603A (Door)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28NHEDBSG

Near Lee's Summit, MO 64082

Eric

Job Details: 09/27/2023

"Customer states ice maker doesnt work tested unit ice maker doesnt function getting 39 error code ice bucket is also broken replaced ice maker and ice bucket tested harvested and called for water ran Hass OQC unit passed; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

GE REFRIGERATOR

Model GFE29HSDISS

Near Bennington, NE 68007

Derek

Job Details: 09/27/2023

"Customer states that the freezer ice maker is not working. Verified temperatures are proper. Used newfi to check status of components. Ff feedback error is present, but fan is working. Ran test of ice maker and found water did not enter the ice mold. Removed ice maker and tested the fill tube heater. Heater is energized with electricity (120.4vac) and heater resistance is 966ohm. No immediate issue is found with fill tube. Allowed heater to run for 5 minutes and heater is physically warm to the touch. Opened valves to release water and water still won't pass through to the ice maker. Pulled fridge and removed valve. Solenoid is not open and 120vac is supplied. Reconnected harness and retested ice maker and valve not operates properly. Tech is unable to determine if line was frozen or if valve was having issues. Provided proactive quote for new fill tube and new valve. Customer declined repairs at this time as machine seemingly is operating. Job is complete."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Omaha, NE 68118

Derek

Job Details: 09/27/2023

Customer states that door won't close on the dishwasher. Inspected machine and confirmed the complaint. Upper rack is not inserting fully into the cabinet of the machine. Pulled rack all the way out and found a Tupperware lid has fallen behind the rack and is blocking the manifold from inserting into the water pipe of the back wall. Removed lid and rack inserts fully and door now closes. Job is complete.

We serviced a

GE DISHWASHER

Model PDT845SSJ2SS

Near Omaha, NE 68135

Derek

Job Details: 09/27/2023

"Customer states that something is wrong with the door and now the top console is damaged. Believes a torsion spring has broken. Tech opened door and found spring tensioning system working properly. Top console is damaged as machine was not properly centered during installation, causing corner of console to hit cabinetry. Tech moved machine a 1/4' to the right to prevent console from hitting cabinetry. Removed kick panel and found remnants of prior circulation pump leak onto the drip tray. Started and finished two rinse cycles. Operation is proper and no leaking is observed. Provided quote for replacement tip console to customer. Customer declined. Job is complete."

We serviced a

SAMSUNG DISHWASHER

Model DW80B6060UG/AA

Near Papillion, NE 68046

Kelvin

Job Details: 09/27/2023

"Customer states unit is not washing dishes completely. Inspected unit, found wash pump has failed, spray arm and wine glass tine are damaged and will need replaced. Will followup when parts arrive.; ordrng 1 DD97-00646A (Spray arm) and 1 DD61-00691A (Holder tine)"

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Omaha, NE 68022

Kelvin

Job Details: 09/27/2023

"Customer states units not spinning, making funny noise. Inspected unit, found motor is internally shorted and will need replace. Returned with parts. Removed original motor, installed new. Unit is operating properly. Motor covered by manufacturer warranty, job complete."

We serviced a

WOLF RANGEHOOD

Model PW362210

Near Ankeny, IA 50023

Kris

Job Details: 09/27/2023

Complaint of no adjusts the fan replace controller and switch test unit works fine done

We serviced a

SAMSUNG OVENS ELECTRIC

Model NQ70M7770DG/AA

Near Omaha, NE 68130

Koby

Job Details: 09/27/2023

"Return with parts. Disassembled unit and removed old main pcb. Installed new main control board and reassembled unit. Ran test cycle, unit functions properly. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHV0

Near Omaha, NE 68138

Brandon

Job Details: 09/27/2023

Adjusters on both sides are broken. Ordered parts for replacement. ; ordrng 1 W10712395 (Adjuster kit)

We serviced a

GE REFRIGERATOR

Model GYE22GYNGFS

Near Bellevue, NE 68147

Jacob

Job Details: 09/27/2023

Customer states unit is not cooling. Unit need a new compressor. ; ordrng 1 WR87X41607 (Compressor kit) and 1 WR87X30875 (Filter drier) and 1 WR87X30876 (Process valve)

We serviced a

LG WASHER

Model WT7900HBA

Near Gretna, NE 68028

Brandon

Job Details: 09/27/2023

Found chapstick stuck to the bottom of the motor. Tested unit after removing debris and its back working.

We serviced a

GE MICROWAVE OVEN

Model PVM9215SK1SS

Near Omaha, NE 68116

Mike F

Job Details: 09/27/2023

"Customer states microwave is not powering on. Checked power received 120v. Checked fuses and thermal cut outs, cut outs are good. Found magnetron with burn marks. Latch holder has worn grooves. Recommend replacing control, magnetron, magnetron TCO, latch holder and switches. Will need HBW approval and return when all parts have arrived, ; ordrng 1 WB56X26811 (Control) and 1 WB27X11079 (Magnetron) and 1 WB24X26784 (Magnetron tco) and 1 WB14X10051 (Switch holder) and 2 WB24X829 (Switch)s and 1 WB24X830 (Switch), dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT"

We serviced a

COVE DISHWASHER

Model DW2450WS

Near Omaha, NE 68132

Mark

Job Details: 09/27/2023

"Customer states unit stopped mid cycle, drain pump and leak error, wash motor hose leaking. Ordering for return ; ordrng 1 831454 (Motor and hose)"

We serviced a

KENMORE WASHER

Model 11092586210

Near Omaha, NE 68105

Mike C

Job Details: 09/27/2023

Customer complaint of unit not operating. Inspection found transmission coupling destroyed and must be replaced.; used 1 285753A (COUPLING) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHV0

Near Omaha, NE 68138

Brandon

Job Details: 09/27/2023

Adjusters on both sides are broken. Ordered parts for replacement. ; ordrng 1 W10712395 (Adjuster kit)

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Omaha, NE 68118

Kelvin

Job Details: 09/27/2023

"Customer states unit is not drying. Inspected unit, found element for dryer has failed and will need replacement. Customer requested dryer vent cleaning as well. Customer approved repair. Replaced element and completed vent cleaning service. Unit is operating properly, job complete."

We serviced a

SHARP MICROWAVE OVEN

Model Kb6524ps

Near Chicago Precinct, NE 68022

Kelvin

Job Details: 09/27/2023

"Customer states unit will not turn on. Verified power to unit is good. Tested noise filter and power board, power board relay stuck open and will not operate. Unit will need power board replaced. Customer did not approve repair. Estimate good for 30 days, job complete."

We serviced a

LG WASHER

Model WM4000HWA

Near Omaha, NE 68114

Mike C

Job Details: 09/27/2023

Incorrect part ordered. Correct part is now attached to work order and customer needs to be rescheduled.; ordrng 1 ACZ74070508 (Dispenser assembly)

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Omaha, NE 68132

Mike F

Job Details: 09/27/2023

"Customer just wanted dishwasher checked out. Dishwasher has power. Checked for any leaks, no leaks found. Ran dishwasher through diagnostics test to check over all function. Dishwasher is working as it should.; dspstn on spec-tagged invntry: 1 WPW10130695 LATCH ASSY (BLACK)"

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model SGM0226NUFA

Near Bennington, NE 68007

Shannon

Job Details: 09/27/2023

Customer has unit sitting on counter top is a build in unit but already installed door switch issue gave discount for having unit uninstalled customer ok to repair replace door switch test ok ; used 1 28qbp0495 (Switch assy) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Norwalk, IA 50211

Kris

Job Details: 09/27/2023

Complaint of noise replaced auger assembly for a bad fan test run hass works fine now done ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Waukee, IA 50263

Mike

Job Details: 09/27/2023

U it quit cooling in the freezer and possibly the fridge for a day or two. Customer cycled power to the unit and it began cooling again. When I arrived fridge was 42* and freezer was 5-14* but customer had been in the freezer recently. Freezer evap has a solid frost pattern. Recommend replacing the main control board.; O-emld tckt

We serviced a

THERMADOR OVENS GAS

Model RDDS30VRS

Near Windsor Heights, IA 50324

Jose

Job Details: 09/27/2023

"Customer states that the bake cycle doesnt work properly, says temp wont reach its set point. Tested the element and tested bad there was no continuity. Element is no longer available."

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Des Moines, IA 50313

Alex

Job Details: 09/27/2023

"Customer compliant is that unit is leaking water while in use and door boot has mold on it. Ordering door boot, dispenser and drain pump. Will return to complete repair. ; schdld next appmnt for 10/3 TUE PM"

We serviced a

GE REFRIGERATOR

Model PVD28BYNFS

Near Johnston, IA 50131

Alex

Job Details: 09/27/2023

Customer compliant is that freezer door handle is coming off. Reattached it and tightened down all other handler. Job complete.

We serviced a

GE STACK WASH/DRY

Model GUD27ESSM1WW

Near Omaha, NE 68144

Koby

Job Details: 09/27/2023

Customer states unit will not spin or drain. Disassembled and inspected unit and found that speed sensor was ripped off by pulley. Need to order speed sensor to install upon return. ; ordrng 1 WH12X27187 (Speed sensor)

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Omaha, NE 68130

Koby

Job Details: 09/27/2023

Customer states unit beeps 3 times after pressing start and does not actually start the cycle. Customer replaced door latch themselves. Inspected unit and found and found software error in main pcb. Reset board and ran test cycle. Unit now functions properly. Recommend replacement of main pcb if issue reoccurs. ; dspstn on spec-tagged invntry: 1 WD21X10490 LATCH ASM and 1 WD21X24901 CONTROL

We serviced a

GE RANGE/COOKTOP GS

Model ZDP484NGT1SS

Near Omaha, NE 68164

Mike F

Job Details: 09/27/2023

Customer states display stopped working. They did a power reset and display is working again. No stored error codes and display responds to touch. If issue happens again will need to replace screen and main control.

We serviced a

SAMSUNG OVENS ELECTRIC

Model NQ70M7770DG/AA

Near Omaha, NE 68130

Koby

Job Details: 09/27/2023

"Return with parts. Disassembled unit and removed old main pcb. Installed new main control board and reassembled unit. Ran test cycle, unit functions properly. Job complete."

We serviced a

GE RANGE/COOKTOP EL

Model CHS950P4M3W2

Near West Des Moines, IA 50266

Alex

Job Details: 09/27/2023

Return with parts. Replaced daughter board and tested unit. Lights are now coming on. Collected balance. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Kansas City, MO 64119

Eric

Job Details: 09/27/2023

Replaced fan and mullion found ice build up on evap cleared ice away fan came with new thermistors tested unit unit now blowing cold air

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFCA

Near Omaha, NE 68154

Mike F

Job Details: 09/27/2023

Customer states syef error code. Found failed evaporator fan. Quoted for new evaporator fan. Installed new evaporator fan.; pckd up 1 242290001 (Motor) and 1 5308000010 (Fan)

We serviced a

BOSCH REFRIGERATOR

Model B26FT80SNS

Near Omaha, NE 68116

Mike F

Job Details: 09/27/2023

Customer states fridge is leaking from the back and bottom drawer is freezing. Found water valve leaking. Fresh food fan failed to turn on when doors were closed. Will need to order parts and return when parts arrive. ; ordrng 1 00649626 (Valve) and 1 00678777 (Cover) and 1 00649619 (Fan) and 1 00618543 (Sensor)

We serviced a

KENMORE WASHER

Model 796.41583410

Near Omaha, NE 68116

Mike F

Job Details: 09/27/2023

"Customer states OE error code and washer will not drain. Started washer, drain pump sounds ok. Removed filter, found filter clogged. Cleared filter and restarted washer."

We serviced a

LG WASHER

Model WM3600HWA

Near Bondurant, IA 50035

Mike

Job Details: 09/27/2023

Tech was assigned as a helper;

We serviced a

KENMORE WASHER

Model 11092282100

Near Omaha, NE 68105

Brandon

Job Details: 09/27/2023

Unit needs a new timer as the unit as soon as it starts to spin just stops. ; dspstn on spec-tagged invntry: 1 285671 SWITCH-LID

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Omaha, NE 68164

Derek

Job Details: 09/27/2023

Arrived and took pressures of machine. High side is extremely high and low side is very low. Indication of leak with heavy contamination. Installed new sealed system parts and pressure tested. Pressure test is successful. Vacuumed machine down and found issues with restriction due to routing of filter drier. Tech called Travis whom came over and helped route the new lines properly. Vacuum and charge now result in proper pressures. Job is complete.

We serviced a

GE DISHWASHER

Model GDF630PMM0ES

Near Omaha, NE 68136

Koby

Job Details: 09/27/2023

"Customer states unit is not operational. Inspected unit and found that machine control is not communicating with user interface. Recommend replacement of main control board, main pcb comes in a kit with the user interface and a new wire harness."

We serviced a

GE DRYER

Model GTD42EASJ1WW

Near Omaha, NE 68136

Koby

Job Details: 09/27/2023

"Customer states unit will not turn on, they dont hear the time click as they turn the knob. Found that timer has seized and knob broke away from shaft. Recommend replacement of timer and knob. ; ordrng 1 WE01X24552 (Knob) and 1 WE04X24550 (Timer)"

We serviced a

GE STACK WASH/DRY

Model WSM2700HAWWW

Near Omaha, NE 68134

Brandon

Job Details: 09/27/2023

Blower wheel cracked in half. Ordered a new one for repair. ; ordrng 1 WE16X28 (Blwr whl)

We serviced a

KENMORE REFRIGERATOR

Model 795-74043-411

Near Omaha, NE 68127

Brandon

Job Details: 09/27/2023

45 degrees in freezer 65 in fresh food. Pulled evaporative cover to find unit is no longer flowing refrigerant. Unit needs the sealed system repaired.

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Omaha, NE 68135

Brandon

Job Details: 09/27/2023

Replaced faulty drain pump. Tested unit and found the circulation motor is pouring water from inside the unit on to the floor. Unit needs a new circulation pump. ; schdld next appmnt for 9/27 WED 10-1

We serviced a

GE PROFILE DISHWASHER

Model GDT695SMJ2ES

Near Omaha, NE 68022

Brandon

Job Details: 09/27/2023

Replaced water valve and tested unit. No more leaks and everything is back working as intended.

We serviced a

WHIRLPOOL DUET STACK WASH/DRY

Model WFW9250WW01

Near Missouri Valley, IA 51555

Hunter

Job Details: 09/27/2023

"Yes, were states unit will run for a bit and then stop in the middle of the cycle and give an F6 E1 error code. Found fault in unit main CONTROL BOARD. Recommend replacing unit main CONTROL BOARD. Customer declined to make repairs at this time. Collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter"

We serviced a

INSINKERATOR GARBAGE DISPOSAL

Model Jan-87

Near Bellevue, NE 68123

Mike C

Job Details: 09/27/2023

"Customer complaint of unit leaking water. Tested old unit, and there was a severe leak due to internal rust. Unit will need a new disposal.; dspstn on spec-tagged invntry: 1 7027450 DISPOSAL INSTALL KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Bennington, NE 68007

Shannon

Job Details: 09/27/2023

Arrived at unit error code stored was for out of balance issue customer showed what error was on phone is different replaced shifter under part warranty and recalibrated unit all passed ; pckd up 1 W11481722 (Actuator)

We serviced a

MAYTAG STACK WASH/DRY

Model MHW6630HW3

Near Missouri Valley, IA 51555

Hunter

Job Details: 09/27/2023

"Customer states unit is draining even after unit has finished cycle. Ran unit through diagnostic testing. Unit appears to be operating properly at this time. Suspect customer or customer children are activating the fresh wash setting. Suspect air fan is source of sound. Visit is covered by warranty. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2420US0A

Near Council Bluffs, IA 51503

Hunter

Job Details: 09/27/2023

"Customer states unit is giving an error code. Found code. Indicates a leak in the unit. Disassembled unit and found chunk of plastic and drain. Causing leak. Remove plastic and reassembled unit. Unit is now operating properly. Repair is covered by warranty. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

THERMADOR COFFEE MAKER

Model TCM24PS

Near Waterloo Precinct, NE 68022

Shannon

Job Details: 09/27/2023

Return with module install test ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESG/AA

Near Omaha, NE 68122

Mark

Job Details: 09/27/2023

"Customer states unit isnt cooling, has failed wiring on control boards. Repaired and is cooling on departure"

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NE63T8711SG/AA

Near Omaha, NE 68116

Shannon

Job Details: 09/27/2023

Ordering parts would not connect to ap mode; ordrng 1 Dg94-04664d (Control box) and 1 Dg92-01198d (Board)

We serviced a

LG RANGE/COOKTOP GS

Model LRG3085ST

Near Omaha, NE 68116

Shannon

Job Details: 09/27/2023

Igniter weak gave est to replace customer ok install new is now working

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273BF

Near Bennington, NE 68007

Mike F

Job Details: 09/27/2023

Return wirh parts. Installed middle door and control. Unit is now operating as it should.

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Omaha, NE 68135

Brandon

Job Details: 09/27/2023

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Papillion, NE 68133

Mike C

Job Details: 09/27/2023

"Customer requested vent cleaning. Tested unit for operation after cleaning and unit is working as designed. Recommended to customer to switch to every 3 years for vent cleaning instead of every year. Job complete.; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 1 DC97-14486A HEATING ELEMENT COMPLETE("

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Papillion, NE 68133

Mike C

Job Details: 09/27/2023

"Customer complaint of unit not producing ice properly and not switching between crushed and cube ice. Check for errors on arrival and found C39 code unit will require ice Maker update. Replaced ice Maker, replaced auger assembly, replaced basket. Performed RTV update. Performed waterline update. Connected unit to HASS and ran report. Job complete.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , and 1 DA97-20156B ICE BCKT ASM"

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Omaha, NE 68112

Mark

Job Details: 09/27/2023

"Customer states unit has 4c error, needs drain pump as unit will not move water from tub"

We serviced a

ZEPHYR WINE COOLER

Model PRW24C02BG

Near Omaha, NE 68114

Mark

Job Details: 09/27/2023

"bE error, replaced thermistors and main board"

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Urbandale, IA 50322

Dillon

Job Details: 09/27/2023

"Returned with parts. Found that after I swapped out the filter head housing that the machine is no longer leaking water, but I found that the new flipper does not work with the old flipper guide, will need to wait until the flipper guide comes in. will return; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model LXR7144EQ1

Near West Des Moines, IA 50266

Alex

Job Details: 09/27/2023

"Customer complaint is that unit is making a grinding noise. Closed lid and drain pump turned on and I heard the noise. Tripped door switch and while unit is in spin cycle it is not spinning. Motor is turning drain pump and removing water. Looked at coupler and coupler is not spinning. Unit will need a coupler kit. Quoted customer ; ordrng 1 285753A (Coupler kit - dsm), dspstn on spec-tagged invntry: 1 3949247V SWITCH"

We serviced a

LG REFRIGERATOR

Model LFX25973D/00

Near Ankeny, IA 50023

Alex

Job Details: 09/27/2023

Customer compliant is that freezer is no cooling. Checked temps in ff and got 44 and got 33 in fz. Fans are all operational. Removed evap cover and found incomplete frost pattern. Unit will need sealed system work. Quoted customer for various repair cost depending on coverage.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Omaha, NE 68114

Mark F

Job Details: 09/27/2023

"Returned with parts. Installed new ice maker update kit and filter case assembly from previous diagnosis. Ran water through system to remove air bubbles and check for leaks. No leaks present. Unit operating properly. Please allow 24 hours for unit to produce ice. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02668A ICEMKR UPDATE , and 1 DA97-14504C ICE BCKT"

We serviced a

LYNX OVENS ELECTRIC

Model LPZA-NG

Near Urbandale, IA 50323

Dillon

Job Details: 09/27/2023

"Customer stated that once you tried to turn the temperature from high to medium the gas cut off. And then called tech-support and tech-support inform me that the outside diameter of the gas line coming into the machine needs to be 3/4 of an inch, customer informed me that the line they have on right now is half of an inch. I then told customer that they do not have the correct gas line, customer will need to swap this gas line so the unit can work properly."

We serviced a

BOSCH DISHWASHER

Model SHX68TL5UC/09

Near Urbandale, IA 50323

Dillon

Job Details: 09/27/2023

"Returned with part. Found that after I returned with case break and replaced that the machine is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 00631200 PMP-DRN 1 10023852 INLET VALVE DW , and 1 12008381 PUMP"

We serviced a

SAMSUNG RANGE/COOKTOP GS

Model NY58J9850WS/AA

Near Bellevue, NE 68005

Kyle

Job Details: 09/27/2023

Customer states upper oven will not heat. Inspected unit found bad broil relay on board. Estimate 488.37 customer approved repair. Replaced relay pcb unit tests ok. Job complete

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Bennington, NE 68007

Mike F

Job Details: 09/27/2023

"Customer states water is dripping from the door. Found small amount of water dripping from behind dispenser paddle and on inside of fridge from ice bucket. Door gasket looks slightly warped, and ice maker has frost build up. C39 error code stored. Door flapper has build up on the outside and is letting small amounts of water through. Will need ASI approval and return with parts to complete repair. ; ordrng 1 DA97-12594A (Ice chute gasket) and 1 DA97-17296A (Ice chute), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156B ICE BCKT ASM"

We serviced a

WOLF RANGE/COOKTOP GS

Model DF486G

Near Omaha, NE 68114

Mark

Job Details: 09/27/2023

"Replaced 30 oven cavity and door, placed new burner cap."

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NE63T8111SS/AA

Near Lincoln, NE 68522

Kevin

Job Details: 09/27/2023

Installed uI display. And main relay pcb.

We serviced a

GE REFRIGERATOR

Model ZIF301NPNAII

Near Ashland, NE 68003

Derek F

Job Details: 09/27/2023

"I arrived today with the parts to complete the repair. I first removed power and gained access to the ice maker and heater. I then replaced both the heater and ice maker. Finally, I ran a test cycle and the new ice maker cycled properly. Thanks for choosing Hometown Hero Appliance Repair. "

We serviced a

LG WASHER

Model WM3600HWA

Near Bondurant, IA 50035

David M.

Job Details: 09/27/2023

"Ran several test cycles to cut the suds. Recommend reducing soap to 1 table spoon, and possibly running a few loads with no soap as the soap build up over time with the soft water has created a cascade effect of over sudsing."

We serviced a

BOSCH DISHWASHER

Model SHS843AF5N

Near Parkville, MO 64152

Eric

Job Details: 09/27/2023

Customer states unit wont heat or clean dishes tested unit found heat pump getting voltage but no heating replaced pump tested unit unit now working; dspstn on spec-tagged invntry: 1 12008381 PUMP

We serviced a

GE REFRIGERATOR

Model GSL25JFTA BS

Near Lincoln, NE 68502

Kevin

Job Details: 09/27/2023

No power to unit. House power issue. ; dspstn on spec-tagged invntry: 1 WR55X10942C CNTRL *HAS CORE*

We serviced a

GE RANGE/COOKTOP GS

Model JB655SKSS

Near Kansas City, MO 64157

Eric

Job Details: 09/27/2023

Customer states front right burner doesnt work tested switch getting voltage burner has no continuity burner sent by squared trade replaced and tested unit works well

We serviced a

WOLF MICROWAVE OVEN

Model MDD30TE/S/TH

Near Chicago Precinct, NE 68022

Shannon

Job Details: 09/27/2023

Buttons not responding ; ordrng 1 826252 (Panel) and 1 829788 (Trim)

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME11A7510DG/AA

Near Kansas City, KS 66109

Nate

Job Details: 09/27/2023

"Replaced main PCB, noise filter, sub control ui on door. Ran multiple tests on defrost, heat 30 seconds and popcorn. All while running fans and lights switches on and off. Unit never powered off during tests."

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME19R7041FS/AA

Near Kansas City, KS 66109

Nate

Job Details: 09/27/2023

Replaced main PCB and now the unit is heating consistently after 4 practice runs with a 1 cup of water.

We serviced a

SAMSUNG RANGE/COOKTOP GS

Model NY63T8751SG/AA

Near Olathe, KS 66061

Nate

Job Details: 09/27/2023

Replaced the door assembly and now there is no issues with the door staying ajar.

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Urbandale, IA 50323

Mike

Job Details: 09/27/2023

Unit is non responsive. NEWFI will not connect but powers on. Cycled power and unit would not come back on. Left unit unplugged for several minutes and plugged it back in and unit powered on. ; dspstn on spec-tagged invntry: 1 WD21X31902 LOGIC BOARD

We serviced a

LG REFRIGERATOR

Model LRFXC2416S/01

Near Omaha, NE 68114

Mark F

Job Details: 09/27/2023

"Customer states craft ice isnt making ice, gets stuck, and will then fill and leak water everywhere. Verified issue. Unit needs new ice maker."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351S

Near Olathe, KS 66062

Chance

Job Details: 09/27/2023

"Customer states unit is not producing ice. Inspected unit and found small amount of ice build up in the back. Unit was making ice upon arrival but it will most likely quit again soon. Unit will need new ice maker, auger, and RTV sealant.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156B ICE BCKT ASM"

We serviced a

SUB ZERO REFRIGERATOR

Model BI-36UFDID/O

Near Omaha, NE 68132

Travis

Job Details: 09/27/2023

Drain plugged again. Cleared again. Verified it had flow to pan.