Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF5

Near Leawood, KS 66211

Nate

Job Details: 10/02/2023

Replaced main PCB, steamed water line and ensured the heater was getting output voltage of 12vdc the whole time I was steaming the water tube. Advised customer to monitor situation and if no ice production returns by Friday to give us a call.

We serviced a

SAMSUNG DRYER

Model DV50K8600GV/A3

Near Omaha, NE 68124

Kyle

Job Details: 10/02/2023

Returned with parts replaced drum rollers and idler pulley unit tests ok. Job complete ; dspstn on spec-tagged invntry: 1 DC93-00634A IDLER ASM and 4 DC97-16782E ROLLER-NEW STYLE

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SG/AA

Near Olathe, KS 66062

Eric

Job Details: 10/02/2023

Customer states ice block in ice room Dethawed ice room replaced ice maker drain tube y clips installed silicone and replaced main board tested unit unit harvested and called for water; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Omaha, NE 68022

Shannon

Job Details: 10/02/2023

Inspected unit clean door boot and reinserted drain line farther in standpipe and secure with zip tie test ok ran thru complete cycle test ok ; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP

We serviced a

SAMSUNG REFRIGERATOR

Model RF23A967535/AA

Near Lincoln, NE 68504

Kevin

Job Details: 10/02/2023

Weak gfi. Ran extension cord to other gfi. All working passed hass. This unit in theater building.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Grimes, IA 50111

Mike

Job Details: 10/02/2023

Customer had an f8e4 overfill/ float switch open aka leak sensor in bottom detected a leak. Customer states pump would just continuously run which is the default when a leak is detected. Found some water in the leak pan.moraines leak pan and ran unit. Found that water was coming from the door seal area due to a screw that holds the inner and outer door panels together had backed out and was preventing the door from closing completely. Tightened all of the door panel screws down and ran unit. Unit,no longer leaking. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike!

We serviced a

FRIGIDAIRE DISHWASHER

Model GDPH4515AF

Near Lee's Summit, MO 64064

Eric

Job Details: 10/02/2023

Customer states cabinet under sink gets hot when running dishwasher. Found that when dishwasher was pushed in insulation was crumpled up towards the front and not covering whole unit as it should reinstalled insulation around unit and took care to make sure it didnt bunch up.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG237AARS/XAA

Near Overland Park, KS 66224

Chance

Job Details: 10/02/2023

Customer states unit is leaking water underneath drawers in unit. Unit will need water leakage kit. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT

We serviced a

LG REFRIGERATOR

Model LFXC24726S.ASTCNA0

Near Des Moines, IA 50317

Jose

Job Details: 10/02/2023

"Customer states that the unit stopped cooling. The fresh food dep is at 85 degrees and the freezer is at 82 degrees. The compressor is still running but not cooling. The compressor is inefficient and will need sealed system work done. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341411 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

GE OVENS ELECTRIC

Model JTS3000DN1WW

Near Glenwood, IA 51534

Hunter

Job Details: 10/02/2023

Customer states unit will randomly turn on. Tech found fault in unit control board. Customer contacted Manufacturer. Manufacturer sent customer new control board. Quoted customer for control board installation. Customer approved repair. Installed new control board. Unit is now operating properly. collected balance. Job complete.

We serviced a

KENMORE DISHWASHER

Model 665.13283K114

Near Omaha, NE 68144

Brandon

Job Details: 10/02/2023

Unit needs a new sump and motor.

We serviced a

SAMSUNG OVENS ELECTRIC

Model HWO230PS

Near West Des Moines, IA 50266

Kris

Job Details: 10/02/2023

Customer complaint of top oven not heating found hi limit tripped reset and tested unit fans came on and unit heated fine without issue done

We serviced a

SAMSUNG WASHER

Model WF50K7500AW/A2

Near Des Moines, IA 50321

Kris

Job Details: 10/02/2023

Complaint of unit flashing and not running when arrived unit was working even ran towels in the unit to see if it would fail working fine at time of service

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US-AA

Near La Vista, NE 68128

Kelvin

Job Details: 10/02/2023

"Customer states units not finishing cycle, shows pc error. Returned with parts. Inspected unit, replaced sub harness, cover, motion assembly, vane , diverter motor and clamp. Unit passed all service and diagnostic tests, covered by manufacturer warranty, job complete.; dspstn on spec-tagged invntry: 1 DD97-00484D MOTION ASM and 1 DD97-00501E VANE"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Overland Park, KS 66223

Eric

Job Details: 10/02/2023

Customer states water leaked from front of unit and always makes crushed ice. Samsung recommended new ice route and ice cap ordered new auger motor bulls ice bucket open when empty but wont discharge ice cubes only crushed; ordrng 1 DA97-12594a (Cap) and 1 DA97-12540g (Auger motor) and 1 DA97-08680g (Ice route), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT

We serviced a

LG REFRIGERATOR

Model LSXC22396D

Near Urbandale, IA 50323

Kris

Job Details: 10/02/2023

Replace compressor and drier vac and charge done ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Clive, IA 50325

Mike

Job Details: 10/02/2023

Unit is 47-54* in the fridge and 0- -6 in the freezer. Unit has a 22 e fridge roof fan error. There is frost/ice coming out of the air vents in the evaporator cover, and customer stated she had found water on the bottom of the refrigerator. Recommend replacing the evaporator cover, defrost temp sensor, and water leakage kit. ; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-07365G ICEMAKER

We serviced a

MAYTAG NEPTUNE DRYER

Model MDE5500AYQ

Near Omaha, NE 68137

Koby

Job Details: 10/02/2023

"Customer states unit is making a clacking sound. Inspected unit and found that sound is caused by roller moving on roller shaft, drum is slightly irregular in shape causing excessive noise from rollers. Recommend replacement of drum. ; dspstn on spec-tagged invntry: 2 12001541 DRUM ROLLER/DRYER and 1 WP6-3700340 BEARING- I"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Omaha, NE 68136

Brandon

Job Details: 10/02/2023

"Unit has LED lights out in various places, intermittent cooling and noises being made. Submitted parts for authorization. ; O-emld tckt"

We serviced a

GE MICROWAVE OVEN

Model PSA1201RFSS01

Near Bellevue, NE 68123

Jacob

Job Details: 10/02/2023

Customer states door error is coming up on the display. Unit will need a new door assembly and latch assembly. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT

We serviced a

KITCHENAID OVENS ELECTRIC

Near Omaha, NE 68130

Brandon

Job Details: 10/02/2023

Needed to replace the convection element because it blew out. The damage from the convection oven damaged the control board. Replaced element first to find board needed replaced too. Unit is back working properly.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Olathe, KS 66062

Nate

Job Details: 10/02/2023

Customer states the dryer isnt getting hot anymore. Issue was bad heating element. Replaced element assembly and customer also approved new ventilation tubing to be installed. After, everything is working correctly. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 1 DC97-14486A HEATING ELEMENT COMPLETE( , used 1 4396010RP (VENTING - EXTERNAL 4X8 ALUMINUM SEMI-FLEX), and 2 4396006RW (ELBOW VENT) from stock

We serviced a

SAMSUNG WASHER

Model WF45R6300AV/US

Near Kansas City, KS 66104

Nate

Job Details: 10/02/2023

Customer states the washer is not coming on and got stuck in a wash. Issue was defective user interface control board. Once completed the washer powered back up. Ran tests and everything is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS

Near Murray, NE 68409

Jacob

Job Details: 10/02/2023

Customer states unit is not making ice. Will need to order parts. ; ordrng 1 5304530732 (Harness) and 1 5304531110 (5304531110)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Ankeny, IA 50021

Mike

Job Details: 10/02/2023

Installed new main board and now the controls are functioning properly. Job complete.

We serviced a

WHIRLPOOL RANGE/COOKTOP EL

Model WFE775H0HZ1

Near Papillion, NE 68046

Kyle

Job Details: 10/02/2023

Customer states clock is not working on display. Replaced erc unit tests ok. Job complete

We serviced a

GE WASHER

Model GFW650SPN1SN

Near Spring Hill, KS 66083

Eric

Job Details: 10/02/2023

Customer states unit makes loud noise when filling also leaks from fed rain pump. Valves sent to customer unit also needs drain pump. Filter will screw in and stop but not make a seal can just pull filter out when screwed in. Leaking water needs drain pump EFT valves at customers house will use return visit; ordrng 1 WH11X29539 (Drain pump)

We serviced a

LG REFRIGERATOR

Model LMXS28626S

Near Granger, IA 50109

Dillon

Job Details: 10/02/2023

Customer stated that the machine was popping up with an IFE error code, found that this would be related to the icemaker fan but I found the fan itself was spinning correctly, and the machine itself did not have the error code this time and was operating properly. It does not appear that I can identify what exactly is causing the error code so I told customer to try and get a picture of the error code if it happens again. Job complete.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2468UF

Near Kansas City, MO 64157

Kyle S

Job Details: 10/02/2023

Customer states unit is not draining sometimes checked over and found loose connection at pump checked over for any further issues with none present unit working great job complete

We serviced a

ELECTROLUX WASHER

Model ELFW7637BT

Near Wahoo, NE 68066

Mike F

Job Details: 10/02/2023

Customer states washer will not spin. Put unit in diagnostics error codes F5 unbalance and F4 flow meter not running. Found shipping bolt still in back of washer. Put unit into diagnostics, unit will spin and drain pump is working. Cleared codes and ran washer, washer gave e11 error for long fill time. Ordering main control and water valves. ; ordrng 1 5304529891 (Board) and 1 5304528029 (Valve)

We serviced a

GE REFRIGERATOR

Model GFE28GGKBBB

Near Olathe, KS 66061

Chance

Job Details: 10/02/2023

Customer states unit is dripping water out of freezer door. Unit will need new drain line.

We serviced a

GE WASHER

Model WCVH6400J1WW

Near Waterloo, NE 68069

Derek

Job Details: 10/02/2023

Customer states that washer is making a clicking noise while operating. Tech spun drum by hand and can hear a popping noise from behind the machine. Noise sounds like a hearing has broken. Started wash cycle and checked behind machine. Confirmed that noise is occurring inside the bearing. Checked shocks and shocks are worn out allowing the tub to bounce. Front control panel is airing usually and multiple buttons change their status when a single button is pressed. Washer has multiple failures and customer is aware of all of them. Tech attempted to provided arbitrary quote but all parts have been discontinued except for the shocks and the spin basket. Customer will need to replace washer and discontinue use of this one asap. Job is complete. ; dspstn on spec-tagged invntry: 1 WH23X10028 PUMP

We serviced a

LG RANGE/COOKTOP EL

Model LREL6323S.FSTLLGA

Near West Des Moines, IA 50265

Jose

Job Details: 10/02/2023

Customer states that the Cooktop and oven will not heat up. Checked behind the unit and saw that the terminal block and power cord have been damaged. Terminal block needs replaced and power cord fixed.; ordrng 1 EAG32629306 (Terminal block - dsm)

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model K10462161

Near Kansas City, MO 64151

Kyle S

Job Details: 10/02/2023

Customer states door wont open. Found door to be bent at hinges. Customer states they had to use a hammer to pry door open physical damages occurred. Unit will need a new door and latch body. Spoke with Techline. They informed me due to customer praying door open with hammer bending hinges unit unit is no longer covered. Instructed to close call out.

We serviced a

LG RANGE/COOKTOP EL

Model LRE3083ST

Near Urbandale, IA 50323

Jose

Job Details: 10/02/2023

"Customer states that the convection fan wouldnt turn. This model has to reach its set point before turning the fan. I put unit for 350 in conv bake and once it reached its temp the fan didnt turn on. The motor was receiving 120v. And the motor tested at 36.5ohms which it needed 37ohm. I then realized if you put alittle bit of pressure on the component by pushing it forward the fan would kick on, but once the pressure was released the fan would stop. Motor will need to be replaced.; ordrng 1 MDG62162805 (Convection fan - dsm) and 1 EAU61865301 (Motor - dsm)"

We serviced a

WOLF RANGE/COOKTOP EL

Model CG365P/S

Near Omaha, NE 68108

Travis

Job Details: 10/02/2023

Unit whistles while in use. Bulletin to change orifices. Will order parts. ; ordrng 1 824936 (Lf main orifice) and 3 816664 (Lr, rr, rf Main orifice)s and 1 816750 (MR main orifice)

We serviced a

MARVEL WINE COOLER

Model MLKR224 - SS01A

Near Ankeny, IA 50021

Evan

Job Details: 10/02/2023

Complaint is that unit is making excessive noise during operation whenever fan and or compressor turns on. Found that rear refrigerant line was making contact with panel causing excessive noise. Bent lines into place and unit is now operating properly.

We serviced a

LG REFRIGERATOR

Model LHSXS2706S

Near Omaha, NE 68112

Mark F

Job Details: 10/02/2023

Customer states craft ice is not working. Temps at arrival -3 & 36. Cycled craft ice maker and got no response. Ice was in mold. Exchanged ice makers and tested. New ice maker made full harvest cycle and filled with water. Unit now operating properly. Please allow 24 hours for unit to produce ice.

We serviced a

GE REFRIGERATOR

Model GYE22GYNGFS

Near Ankeny, IA 50021

Mike

Job Details: 10/02/2023

"Tapped into system and got equalized pressures of 16psi confirming a failed compressor. I reclaimed full charged worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 200 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 15 minutes and achieved a xxx micron vacuum. After removing vacuum, pump the vacuum settled out at xxx microns. Vacuum holding steady. I then recharged system with 60g r600a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.; dspstn on spec-tagged invntry: 1 WR87X30875 DRIER R600 1 WR87X30876 PROCESS PORT , and 1 WR87X41607 COMPRESSOR"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273BF

Near Norwalk, IA 50211

David M.

Job Details: 10/02/2023

Possible compressor or more likely inverter. Unit will try to kick on compressor for less than 2 seconds then kick off. ; ordrng 1 5304523061 (Control inverter), dspstn on spec-tagged invntry: 1 A19676501 DRIER and 2 L13000625 6/2 NR MS 00

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR\AA

Near Overland Park, KS 66213

Kyle S

Job Details: 10/02/2023

Icemaker parts were removed from quote icemaker update kit is neeeded to complete the repair ; ordrng 1 DA82-02702A (Icemaker update) and 1 DA97-14474C (Icemaker)

We serviced a

LG REFRIGERATOR

Model LSXS26326B.AWBCNA0

Near Lincoln, NE 68503

Ali

Job Details: 10/02/2023

During inspection the evaporator cover was frozen over. Unit was not going into a defrost cycle. Steamed out all of the ice buildup and gained access to the heater. Heater had proper ohms. Gained access to the control board and noticed it was damaged due to insects which is not covered under Lg warranty. Unit will need a new control board assembly. Once the part has been received office will call to reschedule. Ali! ; ordrng 1 EBR32165762 (CONTROL BOARD)

We serviced a

GE REFRIGERATOR

Model GYE22GENJDS

Near Alleman, IA 50007

Mike

Job Details: 10/02/2023

On 9/27 the freezer thawed everything out. After a a day maybe the unit started cooling ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD

We serviced a

LG REFRIGERATOR

Model LRMDS3006S.ASTCNA0

Near Lincoln, NE 68522

Ali

Job Details: 10/02/2023

Removed the old craft ice maker assembly and installed the new assembly. Cycled the ice maker and did a ful, cycle properly. Unit is now operating properly. Ali!

We serviced a

GE REFRIGERATOR

Model CWE23SP2MS1

Near Waterloo, NE 68069

Derek

Job Details: 10/02/2023

"Customer states that fridge is not getting cold enough. Also having issues with panel showing the set point, mot actual. Has machine set to 34 and thermometers inside read 40 consistently. Tech used infrared thermometer and found sensor and zone reading 40-50 degrees. Tech plugged newfi into machine and found sensor readings 32 degrees. Looked at chart data logger via newfi and found room is consistently reading between 22 and 38 degrees. Tech believes sensor issue is present. Disassembled fresh food and took readings of sensor. 2.5vdc and 15.11k ohm are seen. Checked thermistor chart. Thermistor is reading 34 degrees per thermistor chart. Actual infrared reading is 51 now that the doors have been open. Removed back panel and installed new thermistor. Replaced main pcb. Reassembled machine and monitored temperatures. Techs thermistor and machine thermistor are reading properly between one another an are within .75 degrees of each other. Infrared reading also now matching machine reading. User interface is still showing set point and is not displaying actual (which is an option). If panel issues resume after cooling for 24hrs, tech would suggest replacement of panel. Job is complete. ; used 1 WR55X10025 (SENSOR TEMP) from stock"

We serviced a

GE DISHWASHER

Model GDF610PGJ5BB

Near Des Moines, IA 50321

David M.

Job Details: 10/02/2023

Unit needed software update to all boards; dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL and 1 WD21X31902 LOGIC BOARD

We serviced a

GE WASHER

Model GFW850SPN2RS

Near Omaha, NE 68136

Kelvin

Job Details: 10/02/2023

"Customer states unit does not power on. Inspected unit, main board gets power, no power sent from board to ui. Unit will need board replaced. Customer approved. Will followup when parts arrive."

We serviced a

ELECTROLUX WASHER

Model EFLS27UTT1

Near Grimes, IA 50111

David M.

Job Details: 10/02/2023

Replaced water valve, and purged lines to reduce noise as it shifts positions.

We serviced a

LG WASHER

Model WM3570HVA

Near Omaha, NE 68112

Mark

Job Details: 10/02/2023

"Customer states that buttons arent working, ui needs replaced ; ordrng 1 AGL74115105 (CONTROL PANEL ASSEMBLY)"

We serviced a

LG REFRIGERATOR

Model LFXS26973S

Near Council Bluffs, IA 51503

Mark F

Job Details: 10/02/2023

Customer states unit has 1f error code and ice maker in door intermittently produces ice. Error is on display when arrived. 1F is error code for ice maker fan. Verified water in ice maker. Removed evap cover in freezer and got 12v at the outlet. Needs new fan.

We serviced a

LG WASHER

Model WT7405CV

Near Fort Calhoun, NE 68023

Mark

Job Details: 10/02/2023

Customer states unit isnt draining. Needs pump fastened and wiring repair

We serviced a

GE WASHER

Model GTW755CPM1DG

Near Grimes, IA 50111

David M.

Job Details: 10/02/2023

Water valve was dripping. Replaced water valve, and tested unit. All systems now working correctly.

We serviced a

WHIRLPOOL WASHER

Model LSR8233EQ0

Near Missouri Valley, IA 51555

Mark

Job Details: 10/02/2023

"Customer states unit isnt draining, needs motor coupling and drain pump ; used 1 WP3363394 ( PUMP WPL/KEN DIR DRV), and 1 285753A ( COUPLING) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AF0

Near Wahoo, NE 68066

Mike F

Job Details: 10/02/2023

"Customer states fridge is not cooling. Plugged unit in and checked temperature, started temperatures 72, after 10 minutes, temperature was still 72. Checked compressor, compressor was running, but cold. Checked fan function all fans working. Ram compressor Im diagnostic. Compressor was running. Unit has a sealed system issue. Ordering parts and will need to return when parts arrive. Will need to schedule with a system tech. ; ordrng 1 5304530688 (Compressor) and 1 5304530688 (Inverter) and 1 241862904 (Condenser) and 1 242047603 (Dryer) and 1 242044506 (Evaporator), dspstn on spec-tagged invntry: 1 240597203 SENSOR"

We serviced a

LG REFRIGERATOR

Model LRSXS2706S.ASTCNA0

Near Des Moines, IA 50320

Jose

Job Details: 10/02/2023

Customer stated that the issue was intermittent sometime it would dispense water and ice and other times it didnt. I checked for error codes and didnt see any. Tried to dispense ice and water and had no issues with it. Showed customer how to use lg app and run diagnostic on the unit. Advised to keep any eye on it and call back if issue continues.

We serviced a

LG WASHER

Model WT7400CW

Near Runnells, IA 50237

Jose

Job Details: 10/02/2023

"Customer states that the unit has two issues, and out of balance issue and a leaking issue. Ran a whole normal cycle didnt leak. Took the back panel to see the from the back, and no water was found. Customer stated that the she put in a couple clothing items and 1 pillow and then the machine started spinning crazy. Informed the customer how to properly load the unit so it doesnt happen again. Job complete."

We serviced a

GE REFRIGERATOR/TOP

Model GFE28GMKRES

Near Ashland, NE 68003

Kevin

Job Details: 10/02/2023

"Compressor locked up. Needs compressor ; ordrng 1 WR87X41607 (Compressor kit), dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD"

We serviced a

SUB ZERO REFRIGERATOR

Model 550

Near Omaha, NE 68134

Mark

Job Details: 10/02/2023

"Customer states unit isnt cooling ff well, thermostat needs replaced ; dspstn on spec-tagged invntry: 1 4201260 CONTROL, REF 500 SER"

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/20

Near Overland Park, KS 66224

Kyle S

Job Details: 10/02/2023

Customer states unit is leaking checked over and found deformed door gasket replaced and checked over for any further issues unit working great job complete ; dspstn on spec-tagged invntry: 1 00631200 PMP-DRN

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Kansas City, KS 66109

Nate

Job Details: 10/02/2023

Customer states the ice maker stopped working and that the drawer wouldnt always close as it was catching on the ice maker. Lower anchor had broken causing ice maker to come off the front top anchor screw and the bail arm was raised to the off position as a result. Rescued the ice maker assembly to the side freezer wall and tested. Ice maker cycled correctly and is now secured properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM

Near Shawnee, KS 66216

Nate

Job Details: 10/02/2023

"Returned and replaced the main control PCB, LED control power PCB, and control UI panel and board. Once complete, everything started working correctly."

We serviced a

LG REFRIGERATOR

Model LFXS28968S.ASTCNA0

Near Granger, IA 50109

Dillon

Job Details: 10/02/2023

"Customer stated that the machine was not cooling, found that the compressor has failed. I then swapped out the compressor along with the filter dryer and found that the machine is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF

Near Ashland, NE 68003

Kevin

Job Details: 10/02/2023

"Found glass in drain pump impeller, ; dspstn on spec-tagged invntry: 1 A00126401 PUMP ASSEMBLY"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS

Near Lincoln, NE 68507

Kevin

Job Details: 10/02/2023

Thawed fill tube. Replaced valve.

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF5

Near Leawood, KS 66211

Nate

Job Details: 10/02/2023

"Replaced main PCB, steamed water line and ensured the heater was getting output voltage of 12vdc the whole time I was steaming the water tube. Advised customer to monitor situation and if no ice production returns by Friday to give us a call."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SG/AA

Near Olathe, KS 66062

Eric

Job Details: 10/02/2023

"Customer states ice block in ice room Dethawed ice room replaced ice maker drain tube y clips installed silicone and replaced main board tested unit unit harvested and called for water; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Grimes, IA 50111

Mike

Job Details: 10/02/2023

"Customer had an f8e4 overfill/ float switch open aka leak sensor in bottom detected a leak. Customer states pump would just continuously run which is the default when a leak is detected. Found some water in the leak pan.moraines leak pan and ran unit. Found that water was coming from the door seal area due to a screw that holds the inner and outer door panels together had backed out and was preventing the door from closing completely. Tightened all of the door panel screws down and ran unit. Unit,no longer leaking. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike!"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG237AARS/XAA

Near Overland Park, KS 66224

Chance

Job Details: 10/02/2023

Customer states unit is leaking water underneath drawers in unit. Unit will need water leakage kit. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT

We serviced a

GE OVENS ELECTRIC

Model JTS3000DN1WW

Near Glenwood, IA 51534

Hunter

Job Details: 10/02/2023

We serviced a

SAMSUNG OVENS ELECTRIC

Model HWO230PS

Near West Des Moines, IA 50266

Kris

Job Details: 10/02/2023

Customer complaint of top oven not heating found hi limit tripped reset and tested unit fans came on and unit heated fine without issue done

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Overland Park, KS 66223

Eric

Job Details: 10/02/2023

"Customer states water leaked from front of unit and always makes crushed ice. Samsung recommended new ice route and ice cap ordered new auger motor bulls ice bucket open when empty but wont discharge ice cubes only crushed; ordrng 1 DA97-12594a (Cap) and 1 DA97-12540g (Auger motor) and 1 DA97-08680g (Ice route), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Clive, IA 50325

Mike

Job Details: 10/02/2023

"Unit is 47-54* in the fridge and 0- -6 in the freezer. Unit has a 22 e fridge roof fan error. There is frost/ice coming out of the air vents in the evaporator cover, and customer stated she had found water on the bottom of the refrigerator. Recommend replacing the evaporator cover, defrost temp sensor, and water leakage kit. ; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-07365G ICEMAKER"

We serviced a

GE MICROWAVE OVEN

Model PSA1201RFSS01

Near Bellevue, NE 68123

Jacob

Job Details: 10/02/2023

Customer states door error is coming up on the display. Unit will need a new door assembly and latch assembly. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Olathe, KS 66062

Nate

Job Details: 10/02/2023

"Customer states the dryer isnt getting hot anymore. Issue was bad heating element. Replaced element assembly and customer also approved new ventilation tubing to be installed. After, everything is working correctly. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 1 DC97-14486A HEATING ELEMENT COMPLETE( , used 1 4396010RP (VENTING - EXTERNAL 4X8 ALUMINUM SEMI-FLEX), and 2 4396006RW (ELBOW VENT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS

Near Murray, NE 68409

Jacob

Job Details: 10/02/2023

Customer states unit is not making ice. Will need to order parts. ; ordrng 1 5304530732 (Harness) and 1 5304531110 (5304531110)

We serviced a

WHIRLPOOL RANGE/COOKTOP EL

Model WFE775H0HZ1

Near Papillion, NE 68046

Kyle

Job Details: 10/02/2023

Customer states clock is not working on display. Replaced erc unit tests ok. Job complete

We serviced a

LG REFRIGERATOR

Model LMXS28626S

Near Granger, IA 50109

Dillon

Job Details: 10/02/2023

"Customer stated that the machine was popping up with an IFE error code, found that this would be related to the icemaker fan but I found the fan itself was spinning correctly, and the machine itself did not have the error code this time and was operating properly. It does not appear that I can identify what exactly is causing the error code so I told customer to try and get a picture of the error code if it happens again. Job complete."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2468UF

Near Kansas City, MO 64157

Kyle S

Job Details: 10/02/2023

Customer states unit is not draining sometimes checked over and found loose connection at pump checked over for any further issues with none present unit working great job complete

We serviced a

ELECTROLUX WASHER

Model ELFW7637BT

Near Wahoo, NE 68066

Mike F

Job Details: 10/02/2023

"Customer states washer will not spin. Put unit in diagnostics error codes F5 unbalance and F4 flow meter not running. Found shipping bolt still in back of washer. Put unit into diagnostics, unit will spin and drain pump is working. Cleared codes and ran washer, washer gave e11 error for long fill time. Ordering main control and water valves. ; ordrng 1 5304529891 (Board) and 1 5304528029 (Valve)"

We serviced a

GE WASHER

Model WCVH6400J1WW

Near Waterloo, NE 68069

Derek

Job Details: 10/02/2023

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model K10462161

Near Kansas City, MO 64151

Kyle S

Job Details: 10/02/2023

We serviced a

WOLF RANGE/COOKTOP EL

Model CG365P/S

Near Omaha, NE 68108

Travis

Job Details: 10/02/2023

"Unit whistles while in use. Bulletin to change orifices. Will order parts. ; ordrng 1 824936 (Lf main orifice) and 3 816664 (Lr, rr, rf Main orifice)s and 1 816750 (MR main orifice)"

We serviced a

LG REFRIGERATOR

Model LHSXS2706S

Near Omaha, NE 68112

Mark F

Job Details: 10/02/2023

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273BF

Near Norwalk, IA 50211

David M.

Job Details: 10/02/2023

"Possible compressor or more likely inverter. Unit will try to kick on compressor for less than 2 seconds then kick off. ; ordrng 1 5304523061 (Control inverter), dspstn on spec-tagged invntry: 1 A19676501 DRIER and 2 L13000625 6/2 NR MS 00"

We serviced a

LG REFRIGERATOR

Model LSXS26326B.AWBCNA0

Near Lincoln, NE 68503

Ali

Job Details: 10/02/2023

We serviced a

LG REFRIGERATOR

Model LRMDS3006S.ASTCNA0

Near Lincoln, NE 68522

Ali

Job Details: 10/02/2023

"Removed the old craft ice maker assembly and installed the new assembly. Cycled the ice maker and did a ful, cycle properly. Unit is now operating properly. Ali!"

We serviced a

GE DISHWASHER

Model GDF610PGJ5BB

Near Des Moines, IA 50321

David M.

Job Details: 10/02/2023

Unit needed software update to all boards; dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL and 1 WD21X31902 LOGIC BOARD

We serviced a

ELECTROLUX WASHER

Model EFLS27UTT1

Near Grimes, IA 50111

David M.

Job Details: 10/02/2023

"Replaced water valve, and purged lines to reduce noise as it shifts positions."

We serviced a

LG REFRIGERATOR

Model LFXS26973S

Near Council Bluffs, IA 51503

Mark F

Job Details: 10/02/2023

We serviced a

GE WASHER

Model GTW755CPM1DG

Near Grimes, IA 50111

David M.

Job Details: 10/02/2023

"Water valve was dripping. Replaced water valve, and tested unit. All systems now working correctly."

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAEWW/AA

Near Omaha, NE 68104

Travis

Job Details: 09/30/2023

"Food under freezer drawer keeping door from closing. Removed frost made sure door is shutting. Job complete. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12609C COVER-EVAP"

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63T8111SS/AA

Near Shawnee, KS 66226

Kyle S

Job Details: 09/30/2023

Customer states unit made smoking smell while in use checked over and found burnt relay at oven pcb attached pics to work order ordering pcb DG92-01207E scheduled follow up for 10/10/23; ordrng 1 DG92-01207E (Oven pcb)

We serviced a

GE OVENS ELECTRIC

Model JGP945SEK2SS

Near Omaha, NE 68116

Shannon

Job Details: 09/30/2023

Inspect unit cooktop wire harness switch assy failed picked up at shop replaced and test ok; used 1 Wb18t10387 (Harness) from stock

We serviced a

WHIRLPOOL DRYER

Model LGR7646AW2

Near Omaha, NE 68114

Travis

Job Details: 09/30/2023

"Customer states unit does not heat. Found open thermal fuse on blower. Bypassed it. Unit heats. Cycles on and off properly. Will need new thermal fuse and venting cleaned. Replaced fuse and cleaned venting. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR,DRY and 1 279834 COIL KIT , used 1 WP3392519 (THRML CUTOUT) from stock"

We serviced a

ZEPHYR WINE COOLER

Model PRW24C01AG

Near Shawnee, KS 66226

Kyle S

Job Details: 09/30/2023

Customer states unit is not cooling found low side leak that pulled containmanents into system full rebuild is needed customer declined estimate is moving towards replacement

We serviced a

THERMADOR OVENS ELECTRIC

Model MC30WS/01

Near Prairie Village, KS 66208

Kyle S

Job Details: 09/30/2023

Customer states unit is not working found low side voltage issue ordering fuse thermostat and mag will return when parts are in ; ordrng 1 00631508 (Themostat) and 1 10001606 (Fuse) and 1 10001590 (Magnetron)

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6600QLAA

Near Overland Park, KS 66223

Kyle S

Job Details: 09/30/2023

Customer states unit is making noise near ice maker found stripped out nugget icemaker replaced icemaker and cycled unit working great job complete

We serviced a

LG WASHER

Model WT7400CV

Near Council Bluffs, IA 51501

Travis

Job Details: 09/30/2023

Customer states unit wont drain. Inspected unit. Found pump tries to run but cant. Will need replaced. Ran for part. Returned and installed. Unit is now operating properly. ; pckd up 1 Aha75673404 (Drain pump)

We serviced a

GE MONOGRAM REFRIGERATOR

Model ZFSB23DRASS

Near Bellevue, NE 68005

Travis

Job Details: 09/30/2023

"Customer states unit so not cooling well and has a smell. Inspected unit. Found compressor and fans running. Removed evap cover. Partial frost pattern. Left cover off with door open. Disconnected fan. Frost pattern did not improve and evap temp never dropped below 10 degrees. Unit has a sealed system issue. Parts are no longer available. ; dspstn on spec-tagged invntry: 1 WR50X60 THERMOSTAT,DEFROST"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Kansas City, MO 64114

Kyle S

Job Details: 09/30/2023

Customer states unit wont agitate found worn out clutch and faulty actuator replaced both tested and recalibrated machine unit working great job complete ; dspstn on spec-tagged invntry: 1 W10721967 DRIVE SPLUTCH KIT