Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

FRIGIDAIRE REFRIGERATOR

Model F44R18SKW0

Near Omaha, NE 68104

Mark

Job Details: 09/11/2023

Customer states unit had a lot of frost buildup. Quoted for thermostat replacement

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Omaha, NE 68112

Mark

Job Details: 09/11/2023

"Customer states unit is leaking water from fill tube, adjusted and quoted for new fill tube and line if issue persists."

We serviced a

MAYTAG WASHER

Model LAT8014AAE

Near Omaha, NE 68107

Jacob

Job Details: 09/11/2023

"Customer states unit is leaking water installed new tub bearing kit and siphon break. ; dspstn on spec-tagged invntry: 1 6-2040130 TUB BEARIN 1 6-2095720 MOUNTING STEM REPAIR , and 1 206638 SIPHON BREAK"

We serviced a

MAYTAG DRYER

Model MEDB765FW

Near Leavenworth, KS 66048

Kyle S

Job Details: 09/11/2023

Customer states unit was squeaking checked over found unit to have bad Idler pulley ; dspstn on spec-tagged invntry: 1 4392067 REPAIR-DYR

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SG/AA

Near Bellevue, NE 68123

Jacob

Job Details: 09/11/2023

Customer states unit is not cooling. Performed and sealed system rebuild. ; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE and 1 DA81-06006B UV DRIER - CAP TUBE

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Omaha, NE 68130

Kelvin

Job Details: 09/11/2023

"Customer states unit is not making ice. Inspected unit, found icemaker is froze up and will require an ice maker update kit. Installed icemaker update kit, unit is operating properly. job complete.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02673A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

U-LINE ICEMAKERS - GRID

Model U-ADA15IMS-00B

Near Omaha, NE 68102

Mark F

Job Details: 09/11/2023

"Customer states ice will clump in bucket and frost builds up on side of walls and ceiling. Verified build up and frost is significant, especially over fill tube. Found a rip in unit gasket. Removed rear panel to ensure insulation is uncompromised. Did not see any breaks in the insulation. Will need new door gasket; ordrng 1 80-55428-01 (GASKET), dspstn on spec-tagged invntry: 1 80-54372-00 ICE MKR"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Papillion, NE 68133

Mark F

Job Details: 09/11/2023

Customer states unit is not washing. Water was in tub when arrived. Set unit to cancel and could hear drain pump on but not water was draining. Removed pump and found metal piece in drain pump. Reassembled and tested. Unit then drained and still sounded like a rattle can. Removed pump and found tons of metal and plastic in the pump. Removed debris and reassembled. Unit filled then sat idle. Wash motor had water exploded. Needs new wash motor.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5000SR/AA

Near Omaha, NE 68104

Mark F

Job Details: 09/11/2023

"Customer states unit started leaking again. Removed evap and found condensation drain clogged. Removed duct bill and found it wide open. Steamed from below and noticed ice was frozen in drain. Unit needs leakage kit. Customer approved. Installed kit. Unit operating properly.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA81-05595A RTV OEM DOW 3140 , and 1 DA82-01415A WATER LEAKAGE KIT"

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW0

Near Omaha, NE 68111

Mark

Job Details: 09/11/2023

Replaced timer due to broken timer shaft

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBWW/AA

Near Shawnee, KS 66227

Kyle S

Job Details: 09/11/2023

"Customer stated unit was not making ice checked over found unit to have frozen ice room and cracked bucket ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02695A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28M9580SG/AA

Near Lenexa, KS 66220

Kyle S

Job Details: 09/11/2023

"Customer states unit was leaking checked over and found frozen fresh food defrost drain and frozen ice room ; ordrng 1 Da82-01415A (Leakage kit) and 1 DA97-15217D (Icemaker) and 1 DA97-12540G (Auger motor), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"

We serviced a

SAMSUNG DRYER

Model DVE52A5500C/A3

Near Lenexa, KS 66219

Kyle S

Job Details: 09/11/2023

"Customer,we stated unit was not drying checked over and found issue in cycling thermostat ; ordrng 1 DC32-00007A (Thermositor) and 1 DC47-00016A (Thermal cut off)"

We serviced a

AMANA REFRIGERATOR

Model AFI2538AEW

Near Omaha, NE 68137

Brandon

Job Details: 09/11/2023

Relay clicks but compressor does not turn on. Unit is pulling 10+ amps trying to start but will not run. Unit has a bad/locked up compressor and would need a sealed system to run.

We serviced a

LG REFRIGERATOR

Model LRSDS2706S

Near Ashland, NE 68003

Koby

Job Details: 09/11/2023

"Customer states condiment door wont stay closed. Extended warranty company shipped door assembly directly to customer. Disassembled unit and removed the old door. Transferred condiment door and gasket to new door and installed onto unit. Reassembled unit. Unit functions properly, job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Leawood, KS 66206

Jacob E

Job Details: 09/11/2023

"Unit is not cooling in freezer section. But has kept consistent in the fridge for the last 2 months. Were the 5th company to come work on this, issues started after power surges. Were going to replace boards and FF evap to fix issues with cooling and with ice frosting over issue ; ordrng 1 DA94-04405p (Main board) and 1 DA92-00763M (Inverter board) and 1 DA96-01002A (FF evaporator), dspstn on spec-tagged invntry: 1 DA81-06006B UV DRIER - CAP TUBE"

We serviced a

GE REFRIGERATOR

Model ZIR301NPNAII

Near Omaha, NE 68022

Koby

Job Details: 09/11/2023

"Customer states some of the lights in the fresh food compartment do not work. LEDs have failed. Replaced lights and tested unit, all lights function properly. Job complete."

We serviced a

GE MICROWAVE OVEN

Model JVM3162DJ3WW

Near Lincoln, NE 68528

Derek F

Job Details: 09/11/2023

Upon inspection the microwave was not chiming for certain buttons or at the end of a cook cycle. The chime is a built in function of the control and has failed. I first disconnected power and gain access to the main control. I then removed the old main control and installed a new one. I then reconnected power and tested the buttons and chime. The microwave now chimes and operates properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

GE PROFILE DRYER

Model PTD70EBPT0DG

Near Lincoln, NE 68516

Ali

Job Details: 09/11/2023

Removed the old top and installed the new top assembly. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG WASHER

Model WA55A7300AE/US

Near Olathe, KS 66062

Nate

Job Details: 09/11/2023

"Customer states since it was installed, the washer hasnt spun very fast and had a UB error on the display. Washer was not level on the floor. Once leveled, I ran unit through diagnostics and verified full RPM spin speed. No stored errors on the machine at time of HASS check."

We serviced a

LG REFRIGERATOR

Model LFXS24623S.ASTCNA0

Near Council Bluffs, IA 51501

Mark

Job Details: 09/11/2023

"Retuned with parts, replaced condenser and cap tube, charged system. ; dspstn on spec-tagged invntry: 1 MGE63775901 CAP TUBE"

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Omaha, NE 68112

Mark

Job Details: 09/11/2023

Customer states unit was leaking water. Drain hose was previously out of drain. Verified operation.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061US/AA

Near Omaha, NE 68135

Kelvin

Job Details: 09/11/2023

"Customer states unit has LC error. inspected unit, found float is engaged causing LC error. Found leak from sump during cycle. Unit will need sump and seal replaced, will followup when parts arrive. ; ordrng 1 Da62-00050A (Sump seal) and 1 Dd82-01353A (Sump assembly), dspstn on spec-tagged invntry: 1 DC62-30314L VLV"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SR/AA

Near Omaha, NE 68138

Kelvin

Job Details: 09/11/2023

"Customer states unit is not making ice. Inspected unit, found icemaker is froze up and will need an icemaker update kit. Installed icemaker update kit, unit is operating properly. Job completed.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02653A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

FRIGIDARE DISHWASHER

Model FGHD2465NF1A

Near Omaha, NE 68105

Kelvin

Job Details: 09/11/2023

"Customer states units displaying UO code. Returned with parts. Removed original blower fan, installed new. Unit is operating properly, job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9671SR/AA

Near Bellevue, NE 68005

Kelvin

Job Details: 09/11/2023

"Customer states units fz section seal is no good. Inspected unit, found gasket facing door is not sealing completely and will need replaced. Replaced gasket, unit is operate properly. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPFU19F8WF4

Near Urbandale, IA 50323

Dillon

Job Details: 09/11/2023

Will need door; ordrng 1 5304524739 (Door dsm)

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Kansas City, KS 66103

Christopher

Job Details: 09/11/2023

"Inspected the unit and verified the issue. Found 1 volt dc at the ff evap fan and needs a water leakage kit. Ordering PCB and water leakage kit; ordrng 1 DA92-01150B (Pcb), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7551SR/AA

Near Overland Park, KS 66221

Nate

Job Details: 09/11/2023

"Customer states the ice maker is no longer working. Ice bucket was frozen in place and there was an error C39 indicating a shorted ice maker heater. Will need to replace the ice maker, ice bucket and install Silicone to seal up the room. Customer declined at this time pending follow up with Samsung. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-13718C ICE MAKER , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20157A ICE BCKT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrb322dmbb00

Near Kansas City, MO 64119

Christopher

Job Details: 09/11/2023

Inspected the unit and verified the issue found the refrigerator center rail is broken and preventing the drawers from closing propers and the door not closing too. Replaced rail and tested. Checks okay

We serviced a

LG REFRIGERATOR

Model ??

Near Omaha, NE 68116

Travis

Job Details: 09/09/2023

"Ordering door parts. Will return when arrive. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 ACQ89583603 (Inner door) and 1 MAN63948201 (Door bin) and 1 MAN63948301 (Door bin)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Omaha, NE 68124

Mike C

Job Details: 09/09/2023

"Customer complaint of no cooling in fresh food. Found temps of -2.6? in freezer and 58? in fresh food. Removed evap cover and found ice compression to foam. Found ice dam blocking drain. Found failure of defrost element. Defrost element is serviceable with evaporator. Recommend sealed system replacement including evaporator W11368877, compressor W11370574, and evaporator cover foam W11179121."

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Omaha, NE 68144

Mike C

Job Details: 09/09/2023

Customer complaint of no operation. Inspection found thermal fuse on blower side failed. Recommend replacing fuse WP3392519.

We serviced a

BOSCH DISHWASHER

Model SHX65T55UC/07

Near Omaha, NE 68124

Mike C

Job Details: 09/09/2023

"Customer complaint of error code and unit, not operational. Initial inspection found error code E23. Remove unit from cabinet and check resistance at drain pump. Found drain pump failed. Unit requires new drain pump."

We serviced a

WHIRLPOOL DRYER

Model WED9750WL

Near Lee's Summit, MO 64086

Eric

Job Details: 09/09/2023

Cleaned out lint filter no noise at time of appointment tested unit unit working well; dspstn on spec-tagged invntry: 1 4392067 REPAIR-DYR and 2 WPW10314173 ROLLER 4392067

We serviced a

LG REFRIGERATOR

Model LMWS27626S

Near Lee's Summit, MO 64064

Eric

Job Details: 09/09/2023

Customer states getting frost in freezer section and right ff door gasket torn service bulliten for frost in freezer needs new plate assembly and ordered new door gasket. Collected deductible ; ordrng 1 AGU73950904 (Plate assy) and 1 ADX72930475 (Gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Kansas City, MO 64116

Kyle S

Job Details: 09/09/2023

Customer states unit not draining checked over found clogged drain hose and burnt out drain pump

We serviced a

GE REFRIGERATOR

Model GSL25IGZBLS

Near Omaha, NE 68118

Mike F

Job Details: 09/09/2023

"Customer states fridge is making a loud noise. Found evaporator fan blade off of evaporator motor. Quoted for new evaporator fan blade, customer approved. Returning 9-11 between 2-5. Deposit collected.; ordrng 1 WR60X30922 (Evaporator fan blade)"

We serviced a

GAGGENEAU DISHWASHER

Model DF481763F/61

Near Parkville, MO 64152

Kyle S

Job Details: 09/09/2023

Parts were never received spoke with customer rescheduled for Tuesday 9/12; schdld next appmnt for 9/12 TUE 3-6

We serviced a

KENMORE WASHER

Model ="11082477100"

Near Kansas City, MO 64151

Kyle S

Job Details: 09/09/2023

Customer states unit was not spinning clothes out checked over and found bad timer

We serviced a

LG REFRIGERATOR

Model LFXS28566S

Near Omaha, NE 68116

Travis

Job Details: 09/09/2023

Customer states unit is not cooling. 55 in freezer and 67 in fresh food. Compressor and fans running. Can hear compressor valve has failed. Will need new compressor and filter drier. Installed new parts. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 ADL73762013 EVAP

We serviced a

LG DRYER

Model DLE7400VE

Near Overland Park, KS 66224

Eric

Job Details: 09/09/2023

Customer states unit not heating found TCO blown on heater replaced heater tested unit unit now working; dspstn on spec-tagged invntry: 1 5301EL1001H ELEM 1001A-1001H

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Olathe, KS 66062

Eric

Job Details: 09/09/2023

Customer states normal light blinks and constantly drains found service pump leaking needs new pump; ordrng 1 DD82-01589A (Pump)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R6241SR/AA

Near Olathe, KS 66062

Eric

Job Details: 09/09/2023

"Customer states bottom ice maker doesnt make ice found freezer temp at 0 degrees door gasket seal great fan running when testing ran weak cooling found fridge door opening and unit running into defrost Samsung tech line recommended to not open doors. ; dspstn on spec-tagged invntry: 1 DA97-07603B ICEMAKER 1 DA97-12540G AUGER , and 1 DA97-15217D ICEMKR"

We serviced a

BOSCH DISHWASHER

Model Shs63vl5uc/07

Near Overland Park, KS 66213

Eric

Job Details: 09/09/2023

"Customer states dispenser doesnt release pods found dispenser spring broken door not opening when activated needs new dispenser (12008380) customer also wanted extra rack holders old ones missing 3x(00616990) 3x(00616989 ) quoted customer, customer declined at time would like to consult spouse."

We serviced a

KENMORE RANGE/COOKTOP GS

Model TGFS26CQ8

Near Kansas City, MO 64114

Eric

Job Details: 09/09/2023

Replace all burners and orifaces tested unit all burners now work

We serviced a

VIKING REFRIGERATOR

Model VCBB536R-SS

Near Council Bluffs, IA 51503

Travis

Job Details: 09/09/2023

Frozen condensate drain. Cleared drain cleaned pan. Unit is now operating properly.

We serviced a

GE OVENS ELECTRIC

Model JBP23DNWW

Near Omaha, NE 68106

Mike C

Job Details: 09/09/2023

"Customer complaint of oven, not operational. Cooked top not operational as well. Check voltage behind unit at outlet, and was getting intermittent 26 V between line one and line two. Line 1 was suppling 123 V consistently. Line 2 was not supplying voltage. Breaker was a push-button type and was not tripped. Suspected bad breaker. Customer will require an electrician to come and service the line."

We serviced a

WHIRLPOOL DRYER

Model wed4815ew0

Near Omaha, NE 68164

Mike F

Job Details: 09/09/2023

"Customer states dryer is not progressing through cycle. Found open timer motor. Quoted customer, customer approved. Replaced timer, started dryer, dryer counted down fro, 70 to 60. Payment collected.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R6201SR/AA

Near Bennington, NE 68007

Mike F

Job Details: 09/09/2023

"Customer states fridge is not cooling. Error code 23 for condenser fan motor. Fan fan motor locked and unable to move. Quoted for new condenser fan, customer approved. Ran for parts. Installed new fan, unit is now operating as it should. Unit passed HASS OQC. Payment collected.; pckd up 1 DA97-15765C (Condenser fan)"

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Clive, IA 50325

Kris

Job Details: 09/08/2023

Complaint of noise from machine found debris in felt removed and retested seems fine now done

We serviced a

GE DISHWASHER

Model GSD2600G00WW

Near Omaha, NE 68130

Brandon

Job Details: 09/08/2023

"Unit is working properly, let is cycle numerous times. Suggested getting the sinks drain cleaned/cleared as water was backing up into sink and slow to drain. Previous repair still working as unit is draining perfectly fine now after clearing it out. ; pckd up 1 Wd24x10014 (Drain hose)"

We serviced a

KENMORE DRYER

Model ="110.67542600"

Near Kansas City, MO 64131

Kyle S

Job Details: 09/08/2023

Customer states unit would stop midcycle checked over found motor to be bad; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP)

We serviced a

GE MICROWAVE OVEN

Model JVM31600RFSS

Near Bennet, NE 68317

Ali

Job Details: 09/08/2023

During inspection the fan was not facing the correct direction. Fixed the fan and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

MAYTAG REFRIGERATOR

Model MFT2772HEZ00

Near Omaha, NE 68135

Kelvin

Job Details: 09/08/2023

"Customer states units ff section top lights are not working, side lights are fine. Found fz light needs replaced. Customer approved repair. Installed new fz section light, all lights working. Job complete."

We serviced a

FRIGIDAIRE RANGE/COOKTOP EL

Model FPEW3077RFG

Near Johnston, IA 50131

Mike

Job Details: 09/08/2023

"Unit preheats properly, but after running for awhile (1 hour) the unit will stop heating but appears that it would still be. Checked temps and temp is perfect after 30 minutes. Talked to techline and techline recommended replacing the main pcb. Installed new pcb. Job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Eudora, KS 66025

Nate

Job Details: 09/08/2023

Customer called in and wished to proceed with the repairs. ; ordrng 1 W11414076 (PUMP MODULE COMPLETE)

We serviced a

LG WASHER

Model WM3700HWA

Near Shawnee, KS 66226

Nate

Job Details: 09/08/2023

Customer states the sealant attempt did not resolve the leak. Found a new part through OEM but customer declined additional costs associated to repair.

We serviced a

GE REFRIGERATOR

Model GSH25JSTFSF

Near Granger, IA 50109

Evan

Job Details: 09/08/2023

"Customer complaint is that unit is intermittently not cooling. Have not been able to replicate issue but spoke to customer and their family over all symptoms present. During the time the unit is not cooling the lights are operational but the unit makes absolutely no noise. Provided customer with examples of the noises of different fans as well as the compressor all of which they stated were not present in the fail state. Provided customer with the option to call us back if the issue returns alongside a quote for PCB replacement with the understanding that without us being able to replicate the issue a precise diagnosis cannot be made. Customer would like to proceed with PCB replacement.; ordrng 1 8201786 (START DEV) and 1 WR60X10185 (Evap Fan), dspstn on spec-tagged invntry: 1 WR55X10942C CNTRL *HAS CORE*"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Bennington, NE 68007

Travis

Job Details: 09/08/2023

Tech was assigned as a helper; snapped 1 QuickPics

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NE63A6711SS/AA

Near Urbandale, IA 50322

Alex

Job Details: 09/08/2023

"Customer compliant is that glass coooktop shattered. Customer put pot on cooktop and pot fell through cooktop. Reached out to Samsung tech line and did visual support with them, showing cooktop damage. Samsung approved cooktop repair. Ordering burner and cooktop. ; ordrng 1 Dg94-03975a (Cooktop - dsm) and 1 Dg47-00065a (Big burner - dsm)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Bellevue, NE 68123

Mike C

Job Details: 09/08/2023

Install parts of diagnosed. Reinstall the unit and tested. Unit is now working as designed. job complete.; ordrd 1 WP3977767 (Thermostat)

We serviced a

JENNAIR DISHWASHER

Model JDB1255AWS

Near Urbandale, IA 50323

Jose

Job Details: 09/08/2023

Customer states that the unit will not fully clean dishes. The unit will fill with water but the bottom spray will not move at all causing the bottom dishes not get cleaned properly. The motor is not getting the proper 120 volts it needs to function correctly. ; dspstn on spec-tagged invntry: 1 WX10X10209 FINISH D/W CLEANER

We serviced a

SPEED QUEEN WASHER

Model TC5003WN

Near Des Moines, IA 50309

Jose

Job Details: 09/08/2023

Maintenance states that the unit will leak from inside the machine. Unit has a separate detergent hose coming from the back and into the unit and leads under where the unit fills. So when it fills the water will scatter everywhere making seem like its leaking from inside.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Kansas City, KS 66102

Kyle S

Job Details: 09/08/2023

"Customer,we states unit beeps randomly checked over found communication issue between switches and board"

We serviced a

LG REFRIGERATOR

Model LRFVS3006D

Near Ankeny, IA 50023

Dillon

Job Details: 09/08/2023

"Found the icemaker was in fact, broken. I then replaced the icemaker, job complete. ; dspstn on spec-tagged invntry: 1 AEQ73110219 ICE MKR and 1 AEQ73449909 CRAFT ICEMKR"

We serviced a

MAYTAG DRYER

Model MEDB835DC

Near Kansas City, MO 64153

Kyle S

Job Details: 09/08/2023

"Customer,ear states unit is squeaking checked over found unit to need repair kit ; ordrng 1 4392067 (MAINTENANCE KIT)"

We serviced a

WHIRLPOOL RANGE/COOKTOP EL

Model RS696PXEQ2

Near Omaha, NE 68144

Koby

Job Details: 09/08/2023

"Customer states unit will not heat after self cleaning cycle. Disassembled and inspected unit and found that thermal cutoff on the back of the unit has failed. Recommend replacement of tco. Customer approves repair. Pulled unit out with floor protection and removed rear access panel. Removed old tco and installed the new one. Reassembled unit and ran test cycle, unit preheated to set temp properly. Unit functions properly. Job complete. ; used 1 6931EL3003D (THERMOSTAT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8900BC0

Near Omaha, NE 68106

Kyle

Job Details: 09/08/2023

Customer states unit will not start. Inspected unit found thermal fuse on blower is open. Verified vent is clear. Estimate 273.95 customer approved repair. Replaced thermal fuse unit tests ok. Job complete ; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THRML

We serviced a

MIDEA DRYER

Model CDE41N1AW

Near Omaha, NE 68022

Kelvin

Job Details: 09/08/2023

"Customer states unit is not drying well. Inspected unit, found vent piping will require a vent cleaning service p. Customers going to do vent cleaning service themselves. Collected service fee, job complete."

We serviced a

SAMSUNG DISHWASHER

Model DW80B7071US/AA

Near Shawnee, KS 66216

Kyle S

Job Details: 09/08/2023

Customer states unit was not working checked over and found knockout not to be removed from new garbage disposal.

We serviced a

KENMORE DRYER

Model ="796.80448900"

Near Omaha, NE 68106

Mike C

Job Details: 09/08/2023

"Customer complaint of unit, not heating. Disassembled unit and tested element and found element failure. Recommend replacing element.; dspstn on spec-tagged invntry: 1 5301EL1001H ELEM 1001A-1001H"

We serviced a

GE DISHWASHER

Model GDT665SSN2SS

Near Waukee, IA 50263

Kris

Job Details: 09/08/2023

"Customer complaint of unit stopping mid cycle found pressure errors and checked found pressure switch has failed order new part ; ordrng 1 WD21X25468 (Pressure Switch DM), dspstn on spec-tagged invntry: 1 WD21X10490 LATCH ASM"

We serviced a

SAMSUNG WASHER

Model WF45K6200AZ/A2

Near Des Moines, IA 50321

David M.

Job Details: 09/08/2023

Vacuumed sock out of drain line. Unit had 5C error.

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS-XAA

Near Johnston, IA 50131

David M.

Job Details: 09/08/2023

Condenser fan is not running bet getting voltage from the board. 23 c error code. Ordering new condenser fan; ordrng 1 DA97-08462H (Condenser fan)

We serviced a

THERMADOR GRILL

Model CGB-29

Near West Des Moines, IA 50265

Kris

Job Details: 09/08/2023

Customer complaint of unit not heating up found no power being supplied found tripped breaker turn on and test works fine now done

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Omaha, NE 68122

Gary

Job Details: 09/08/2023

"Customer had ice and water mixing issue when dispencing ice. Took temps on ff 37F and frz -9. Mo error codes stored on unit. Inspected ice maker and no frost , no cracks on the ice bucket. Icemaker makes ice but its less. When dispencibg the remianing ice, found some of the ice are mushy. Inspected ice xhute and found heavy mineral buildup. This happened and leaked warm air into ice cabinet. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-13718C ICE MAKER , 1 DA97-13829C ICE CASE ROUTE , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

ELECTROLUX DRYER

Model EFME517SIW0

Near Omaha, NE 68136

Kelvin

Job Details: 09/08/2023

"Customer states dryer is not heating properly. Inspected unit, found vent piping is clogged. Customer approved vent cleaning service. Unit is operating properly, job complete.; dspstn on spec-tagged invntry: 1 5304513609 WHL-BLWR"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bellevue, NE 68147

Mike C

Job Details: 09/08/2023

Customer complaint of unit not operating cycles. Found lidlock failed. Replaced lidlock and tested. Unit is now working properly. Job complete.; dspstn on spec-tagged invntry: 1 W11307244 LID LOCK LATCH ASM 3 WIRE

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Omaha, NE 68147

Mike C

Job Details: 09/08/2023

"Customer complaint of unit not working properly. Check for error codes and found F7E1. Error was with unit agitation. Unit completed diagnostic test with no errors. Once a water was loaded into machine, unit would not agitate properly. Sound as if motor was struggling. Recommend replacing motor, capacitor, and control. All parts ordered. Customer rescheduled. ; ordrng 1 W11513246 (Control board) and 1 W11026785 (Drive motor) and 1 W11395618 (Capacitor)"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Omaha, NE 68144

Brandon

Job Details: 09/08/2023

Unit needed a new motor as the old was intermittently failing and would stop working during use.

We serviced a

LG RANGE/COOKTOP GS

Model LRG3097ST/00

Near Omaha, NE 68104

Gary

Job Details: 09/08/2023

"Customer states that unit has gas smell. Unit has yellow flames too. Tech cleaned all burners and removed burned food particles from burners. Amp tested oven ignitor and it drew 3.4 amps. No other issues, customer is only concern is gassy smell went baking. Recommend replacing ignitor if issue persist."

We serviced a

ZEPHYR WINE COOLER

Model PRB24C01BG

Near Pleasant Hill, IA 50327

Jose

Job Details: 09/08/2023

Zephyr shipped parts to customer for having an e6 error code. Installed new control board and sensors. Job complete

We serviced a

MIELE COFFEE MAKER

Model CVA6805

Near Kansas City, MO 64112

Nate

Job Details: 09/08/2023

Customer states the unit is stuck in the descaling process and will not get out once it runs a descaling cycle. Reset the machine and once completed the unit started back up and processed a cleaning with no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Lincoln, NE 68502

Derek F

Job Details: 09/08/2023

"Upon inspection the refrigerator freezes food in the upper corner of the fresh food section. I put the unit in service mode and checked the thermistors. Both RC and FC thermistors passed. I then tested the damper assembly. The damper assembly has failed and does not close all the way causing over freezing. I will return with a new damper assembly to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 W11236851 (Damper assembly), dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"

We serviced a

GE REFRIGERATOR

Model PFCS1RKZHSS

Near Omaha, NE 68135

Darrin

Job Details: 09/08/2023

9.8. Volts red to tan 13.5. 12.5. Front display mullian and lights condenser fan freezer tried to unplug everything on that tech line recommended. No change. Will need to set up a time ; schdld next appmnt for 9/11 MON AM

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW0

Near Omaha, NE 68152

Mark F

Job Details: 09/08/2023

"Customer states unit is not getting warm. Verified 240 v at outlet. Removed front access cover and ohmed heater. Heater read 0. Removed heater and found open coils. Replaced. Unit operating properly.; used 1 WP3387747 (ELEMENT,DRY,FIGURE8) from stock"

We serviced a

GE WASHER

Model gtw460asj8ww

Near Shawnee, KS 66226

Jacob E

Job Details: 09/08/2023

"Replaced lid lock harness. Harness was frayed on the purple wire. Unit tested and is working like it should. Please be sure to leave a review on Google , Angies List, or even Facebook! Thank you, from your Hometown Hero, Jacob!"

We serviced a

WOLF RANGE/COOKTOP GS

Model DF366

Near Omaha, NE 68132

Mark F

Job Details: 09/08/2023

Customer states cook top is scratched and worn out. Looked up new part and quoted for install.

We serviced a

COVE DISHWASHER

Model DW2450

Near Chicago Precinct, NE 68022

Shannon

Job Details: 09/08/2023

Return with latch install test ok

We serviced a

HOTPOINT DISHWASHER

Model HDF310PGR3WW

Near Omaha, NE 68131

Gary

Job Details: 09/08/2023

"Customer states that unit is not draining. Inspected unit and found knock out plug on the garbage disposal still attached. Removed plug and ran unit, unit is now operational."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAW02

Near Omaha, NE 68130

Darrin

Job Details: 09/08/2023

Customer states that unit is not making ice. Customer has already replaced the icemaker. The optics were flashing as the side eas pressed in. Jumped the the black and black and white and the icemaker took off and started running. Recommended replacing the optics.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Louisville, NE 68037

Darrin

Job Details: 09/08/2023

Customer states that unit is only spinning the agitator. Checked for codes and no codes were stored. Ran in test mode and unit will need a new transmission.

We serviced a

GE OVENS GAS

Model PGS968SEP3SS

Near Omaha, NE 68116

Shannon

Job Details: 09/08/2023

Igniter failed gave est to replace customer ok install new bake test ok

We serviced a

GE WASHER

Model GFWR2700H0WW

Near Bellevue, NE 68123

Kyle

Job Details: 09/08/2023

Customer states unit is not draining or spinning. Inspected unit found sock was stuck in bellows to drain pump. Removed sock tested unit verified draining properly. Advised customer about overloading which can cause this issue. Job complete

We serviced a

GE RANGE/COOKTOP EL

Model CGS700P2M3S1

Near Ankeny, IA 50023

Mike

Job Details: 09/08/2023

"Replaced electrode for right front burner. All burners are working properly now. Job complete.Thank you for choosing Hometown Hero Appliance Repair, and please review us on Google and/or Angies list to get your $10 gift card from Jimmy Johns! Thanks, your favorite technician Mike!"

We serviced a

LG MICROWAVE OVEN

Model .BBDELGA

Near Overland Park, KS 66213

Kyle S

Job Details: 09/08/2023

"Customer stated unit was making a buzzing noise checked over, found unit to need new magnetron a transformer; ordrng 1 6324W1A001L (MAGNATRON TUBE) and 1 EBJ60664610 (TRANSFORMER)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHB00

Near Ankeny, IA 50023

Mike

Job Details: 09/08/2023

"Freezer evap frosted over again, unit goes into defrost in diagnostics and heater heats. Checked defrost sensor and it was reading 2.5k ohm which is roughly 80*. U it will need new defrost sensor.; dspstn on spec-tagged invntry: 1 WR50X60 THERMOSTAT,DEFROST and 1 W10316760 THERMISTOR"

We serviced a

GE DISHWASHER

Model GDF520PGJ5WW

Near Omaha, NE 68131

Gary

Job Details: 09/08/2023

Customer states unit has power but not operating. Tech checked the power supply at the breaker and under the sink. Confirmed unit has power coming in. Tech also checked door latch and it is operation. Unit will need multiple parts for fix this issue.; dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL and 1 WD21X32003 UI

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI0FSAXVY011

Near Omaha, NE 68137

Brandon

Job Details: 09/08/2023

"Replaced gasket, door is now sealing properly! ; pckd up 1 W10830055 (Gasket)"