We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Omaha, NE 68134
Jacob
Job Details:
07/10/2023
Customer states unit is not cooling. Customer is going to find proof of purchase and call us back. ; dspstn on spec-tagged invntry: 1 ADL73600903 EVAP
We serviced a
GE DISHWASHER
Model PDT750SMF5ES
Near Omaha, NE 68022
Derek
Job Details:
07/10/2023
Inspected machine and found no water would enter the machine. Removed filter and found cucumber water sensor. Removed sensor and float does not move. Installed new cucumber and ran new tests. Machine successfully fills with water and runs without issue. Ran two rinse cycles and found machine operating with no issues. Job is complete.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Omaha, NE 68022
Derek
Job Details:
07/10/2023
"Customer states that washer is leaking. Rug around machine is saturated with water. Inspected machine and confirmed. Pulled washer away from wall, leaned it back, and peeked under neath. No components are leaking under the machine. Set machine back down and peeked behind at connections. Hot water fill hose is leaking down the back side of the machine. Active drip is watched. Checked opposing side and the hose is leaking at the shut off connection, as well as, the shut off is leaking as well. Tech showed customer and explained that leaking is exterior of machine and is not a covered issue. Tech strongly encourages customer to contact a plumber to replace the shut offs and fill hoses. Ran hass software update on machine, ran hass testing, and then ran a consumer cycle. No issues are otherwise seen. Job is complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Omaha, NE 68118
Derek
Job Details:
07/10/2023
"Arrived and 40c is active. Display panel is cracked. Started forced defrost and disassembled. Used steamer to thaw room, then dried, and removed parts. Cut nibs, applied sealant, and adjusted the y clips. Auger wiring is damaged, so tech has to bypass disconnect harnesses. Installed g auger with new drain line attached. Installed new ice maker and bin. Ran 3 test cycles and confirmed harvest and fill are appropriate. Pulled fridge away from wall and installed new ice maker. Ran test cycle An additional time. Job is complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02675A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS
Near Valley, NE 68064
Mike F
Job Details:
07/10/2023
"Customer states they put in new filter and then water was leaking from fridge. Customer also states pantry drawer is freezing. Customer has also replaced freezer room sensor. Fridge has 1e error code for freezer sensor open or shorted. Found back wall with ice build up. Unit will need water leakage kit, evaporator sensor, new freezer room sensor and water case assembly. Quoted customer for new sensors, water case assembly and update water leakage kit. Customer only wanted to do water leaking kit and refrigerator sensor. Quoted for repair. Steamed out back wall, cleared drain and replaced sensor. Added insulation to evaporator pan. Collected payment. Customer to call if they wish to proceed with freezer sensor and water case assembly.; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
VIKING RANGE/COOKTOP GS
Model VDSC4856GSS
Near Elkhorn Precinct, NE 68022
Derek
Job Details:
07/10/2023
"Customer states that the small oven door will not close. Occurred while customer was using machine during the holidays tech inspected door and found release mechanism jammed, causing door to not close. Release tabs and slid door off of hinges. Used pliers to re-adjust release tab and got tab back into proper shape and condition. Verified door now opening and closing properly. Looked up replacement parts if issue reoccurs for customer. Job is complete."
We serviced a
FISHER PAYKEL DISHWASHER
Model DS603-SS
Near Valley, NE 68064
Derek
Job Details:
07/10/2023
"Customer states that left drawer dishwasher gives a code after running for some time. Believes code is an F1. Also states that the right drawer, when draining, causes the left drawer to fill with water. Started rinse cycle and watched operation. After 10 minutes of running, cycle has only progressed 1 minute. After a few more moments, the dishwasher begins running. Allowed cycle to complete.and no codes occurred. Opened drawer and found water is leaking over the top of the tub, down the sides, and into the basin under neath. Leak detection sensor has been triggered and is alerting the customer. Also found broken fiber optic cable. Checked for replacement parts and found that half of the needed parts are no longer available. Customer will need to replace machine to fix issue. Job is complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Olathe, KS 66062
Nate
Job Details:
07/10/2023
Cleared ice buildup and installed new evaporator cover with fan and drain leak prevention kit. Steamed freezer gasket to help it better bond to the frame. Issues resolved. ; dspstn on spec-tagged invntry: 1 DA82-01415A WATER LEAKAGE KIT
We serviced a
GE DISHWASHER
Model ZDT985SPN3SS
Near Valley, NE 68064
Mike F
Job Details:
07/10/2023
"Checked door springs and cables. Cables attached to springs and springs attached to frame. Found left cable easy to remove from pulley. Put unit in diagnostics and activated dispenser. Dispenser opened. Started unit on normal cycle to test dispenser, dispenser opened. Issue most likely related to board issues. Ordering left and right springs. ; ordrng 2 WD03X20316 (Spring)s and 2 WD01X22892 (Cable)s, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LLMXS3006S
Near Springfield, NE 68059
Brandon
Job Details:
07/10/2023
Replaced faulty fan by replacing the whole evap cover. When removing the cover found excessive ice build up above the evap. Removed ice build up and updated unit. Unit is back on working as intended!
We serviced a
GE FREEZER
Model FCM7STBWW
Near Ashland, NE 68003
Ali
Job Details:
07/10/2023
During inspection unit was powered off. Turned the unit on and confirmed the compressor powered on. With this unit being a chest freezer I utilized my temp gun and watched the temperatures drop around the evaporator location. Informed the customer to only have the freezer on its own circuit. Allow the unit to cool down for 48 hours to confirm proper temperatures. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5561SR/AA
Near Des Moines, IA 50315
Dillon
Job Details:
07/10/2023
Returned with parts. Found that after I replaced necessary sealed system Parts I found that the machine is operating properly. Job complete.
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near West Des Moines, IA 50265
David M.
Job Details:
07/10/2023
"Compressor is locked up. 3 lights blinking on control board, and compressor will not run. Ordering new compressor, drier, and main board.; ordrng 1 Ebr81182789 (Main pcb) and 1 Adh73150210 (Drier), rqstng P&A on 1 Tca37071511 (Compressor)"
We serviced a
SAMSUNG DISHWASHER
Model DW60R2014US/AA
Near West Des Moines, IA 50266
David M.
Job Details:
07/10/2023
Unit had LC error code. Found water valve was leaking a few drops when it would close.; dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW
We serviced a
SAMSUNG WASHER
Model WA50M7450AP
Near Urbandale, IA 50323
David M.
Job Details:
07/10/2023
Replaced drain pump that had broken impeller
We serviced a
BIG CHILL OVENS ELECTRIC
Model BCWO30AESBY
Near Ankeny, IA 50023
David M.
Job Details:
07/10/2023
"Customer unavailable, and phone number does not go through."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Omaha, NE 68122
Mike F
Job Details:
07/10/2023
"Installed new ice maker. Ice maker still failed to cycle, ordering ice maker harness and main control. UI board is discontinued. Will need to return with HBW approval, and parts arrive. ; ordrng 1 W11256689 (Harness) and 1 WPW10310240 (Control), states that autho needed"
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FEFL67DCH
Near Omaha, NE 68102
Mike F
Job Details:
07/10/2023
"Customer states oven is not heating. Bake and broil elements are good. Reset breaker. Turned oven on 350 bake. Oven failed to heat, did not hear relays clicking. Checked elements on stove, elements are working. Will need to replace main control. Quoted customer, customer to purchase unit. Job complete. Service call collected."
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near La Vista, NE 68128
Koby
Job Details:
07/08/2023
"Customer states unit kept running and they replaced the lid lock but now it wont start at all. Disassembled and inspected unit and found that lid lock was not properly plugged in. Plugged lid lock in and now unit is operational. Inspected unit and found that transmission is failing, grease is leaking through bearing and belt is slipping from grease. Also found that suspension is failing. Recommend replacement of transmission, suspension, and belt."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Omaha, NE 68022
Koby
Job Details:
07/08/2023
"Customer states that unit is noisy during operation. Disassembled and inspected unit and found that rear roller has completely separated from bearing. Recommend replacement of rollers, idler, and belt from repair kit. Customer approves repair. Removed old rollers, idler, and belt and installed the new ones. Reassembled unit and ran test cycle, unit functions properly. Job complete.; dspstn on spec-tagged invntry: 1 279827 MOTOR WPL/KEN DRYER , used 1 4392065 (DRUM DRIVE KIT (FSP)) from stock"
We serviced a
GE DISHWASHER
Model GDT665SMNEF
Near Omaha, NE 68114
Shannon
Job Details:
07/08/2023
Sensor failed software update not available on this unit replace sensor hard reset unit clean debris from pump test ok ; pckd up 1 Wd21x10519 (Flood sensor)
We serviced a
SAMSUNG WASHER
Model WF405ATPAWR/AA
Near Omaha, NE 68152
Travis
Job Details:
07/08/2023
Customer states door will not close. Found latch stuck in closed position. Was able to turn back to open and door now opens and closes properly.
We serviced a
GE REFRIGERATOR
Model GSS25GSHJCSS
Near Parkville, MO 64152
Nate
Job Details:
07/08/2023
Replaced water valve and filter assembly. Water is now running fine with the bypass.
We serviced a
SAMSUNG DRYER
Model DV405GTPAWR/AA
Near Omaha, NE 68152
Travis
Job Details:
07/08/2023
Customer states unit runs when off. Unit has stuck relay and needs main pcb. Also unit is making loud noise while running needs new rollers and idler. No repair at this time.
We serviced a
WHIRLPOOL DRYER
Model YWED94HEXL0
Near Omaha, NE 68130
Koby
Job Details:
07/08/2023
"Customer states unit makes squeaky noise. Inspected unit and found that idler is completely seized and several rollers are failing. Recommend replacement of rollers, idler, and belt. Customer approves repair. Removed old rollers, idler, and belt and installed the new ones. Reassembled unit and ran test cycle, unit functions properly. Job complete.; used 1 4392067 (REPAIR-DYR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9600TW1
Near Kansas City, MO 64111
Nate
Job Details:
07/08/2023
Customer states the dryer is not getting hot to dry clothes. Issue was bad heating element. Replaced the heating element and cleaned the dryer out of all lint buildup that likely led to the blown element. Also cleaned the vent in the wall.
We serviced a
LG WASHER
Model WT1501CW
Near Omaha, NE 68132
Shannon
Job Details:
07/08/2023
Repair wire on harness test ok unit working as should
We serviced a
KENMORE WASHER
Model 11028422700
Near Omaha, NE 68164
Shannon
Job Details:
07/08/2023
Timer has failed est502.32 ; dspstn on spec-tagged invntry: 1 WP3363394 PUMP WPL/KEN DIR DRV and 1 WP8318084 SWITCH-LID
We serviced a
GE PROFILE REFRIGERATOR
Model PWE23KMKNES
Near Bennington, NE 68007
Shannon
Job Details:
07/08/2023
Ice maker physically broken rattles inside and arm is missing replace with new 24 hours for ice
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVL00
Near Overland Park, KS 66212
Nate
Job Details:
07/08/2023
"Customer states the whole refrigerator stopped cooling about 3 weeks ago. Issue is a locked rotor on the compressor due to a likely leak of refrigerant in the freezer evaporator. Unit would need a new compressor, filter drier, freezer evaporator and refrigerant recharge. Customer declined the quote at this time."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Bennington, NE 68007
Travis
Job Details:
07/08/2023
Customer states unit thawed in the freezer and was warmer in fresh food section. Unplugged upon arrival. Plugged in. Connected hass. Ran force mode. Compressor and fans came on. Monitored temp drop through hass. After 30 minutes evaps were on let down to 25 for fresh food and 42 for freezer. Unit has a sealed system issue. Unit still in 5 year sealed system warranty. Will order parts. ; ordrng 1 DA96-00842E (Evap) and 1 DA81-06006B (Drier)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Omaha, NE 68116
Travis
Job Details:
07/08/2023
Customer states unit isnt making ice or dispensing ice. Found no water getting to unit. Will need plumber. ; dspstn on spec-tagged invntry: 1 DA97-14365L FILTER CASE ASSY
We serviced a
BOSCH MICROWAVE OVEN
Model HMC80151UC/01
Near Omaha, NE 68116
Travis
Job Details:
07/08/2023
"Customer no longer needed dryer service as they found child lock on however they needed service on microwave. Display is dim. Was able to go into setting and adjust brightness to high. No change. Will need panel. Manufacturer website is down. Will find out on Monday and give customer a quote for panel replacement ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC47-00016A THERMAL LIMITER , and 1 DC93-00634A IDLER ASM"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Omaha, NE 68116
Travis
Job Details:
07/08/2023
"Customer states unit is making high pitched noises that started intermittently and is now constant. Found idler pulley completely seized. Recommend maintenance kit. New rollers, idler pulley and belt. Installed new parts. Unit is now operating properly. ; used 1 4392067 (REPAIR-DYR) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Omaha, NE 68136
Koby
Job Details:
07/08/2023
"Customer states unit will not start cycle and displays and error code, unit has to be unplugged and plugged back in for door to unlock. Put unit in code retrieval mode and found F9E1(drain time exceeds 6 minutes) and F3E1(water level sensor) error. Put unit in quick diagnostic test and found that all systems operated properly until the unit got to the drain portion of the cycle. Unit was draining very slowly and was unable to completely drain tub. Disassembled unit to inspect pump. Found that coin catch is completely full of debris. Recommend cleaning out pump. Customer approves repair. Removed coin catch assembly and cleared all debris from unit. Reassembled unit and ran test cycle, unit functions properly. Job complete.; dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP WATER"
We serviced a
LG RANGE/COOKTOP EL
Model LRE3061ST/00
Near Omaha, NE 68131
Gary
Job Details:
07/07/2023
"Customer states that most of the user interface is not repsponding, OFF button does not work inorder to shut t off, need to pull unit out and unplug it. Unit will need a new RANGE CONTROL PANEL AND OVERLAY. Parts and labor"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Omaha, NE 68135
Koby
Job Details:
07/07/2023
"Customer states unit has multiple errors and will not complete cycles. Inspected unit and found F3E1(pressure sensor out of range), F8E2(dispenser system error), F6E3(communication error between user interface and main control board), and F5E2(door lock error). Ran test cycle and found that there is a lot of detergent built up in unit causing suds. Sensor is not reading properly with suds. Recommend running cleaning cycles and using less detergent. ; dspstn on spec-tagged invntry: 1 WPW10247306 VALVE and 1 WPW10605427 DRAIN PUMP WATER"
We serviced a
LG REFRIGERATOR
Model NOTAVAILABLE
Near Denton, NE 68339
Kevin
Job Details:
07/07/2023
402-326-2135. Did not get call ahead. Customer not home. Answered on ring door bell and is headed here to keep apt. Sealed system issue. No model and serial tag. Cost of repair exceeds new top freezer. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6201SR/AA
Near Omaha, NE 68135
Darrin
Job Details:
07/07/2023
"Customer states that the icemaker stopped working. Hooked up hass and found a c39 error code. This unit didnt show any software update. Replaced icemaker and removed code. Did a iver check up with hass. Unit passed. Please allow 24 hours for unit to fill ice bucket."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Omaha, NE 68130
Darrin
Job Details:
07/07/2023
Fridge was flashing 37 randonly. Freezing food in the fridge. Called tech line and we did a measurement on the temp sensor at the contorl board tech line stated it was reading high. Hooked uo hass and found c72 c02 error codes. Tech line states to get a new temps sensor and a damper assembly. ; dspstn on spec-tagged invntry: 1 DA92-00592A PCB-MAIN
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT
Near Omaha, NE 68022
Darrin
Job Details:
07/07/2023
Installed new water valve. Tested after install. Still had a small noise but not as bad. Pulled dispenser apart and checked to make sure nothing was obstructing the water flow. All looked good ran and tested again. Unit seemed like it was working well.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Bellevue, NE 68123
Jacob
Job Details:
07/07/2023
Customer states unit is not cooling. Will need to order parts. ; ordrng 1 NF54M5151ARASH (Compressor) and 1 DA96-01384D (Evaporator) and 1 DA81-06006B (Filter drier)
We serviced a
GE MICROWAVE OVEN
Model JVM1650SH05
Near Omaha, NE 68164
Mike F
Job Details:
07/07/2023
"Customer states microwave making loud noise and not cooking well. Found turn table making noise and not spinning, will need to replace turntable motor and coupler. Will need to return with with HBW approval and parts arrive. ; ordrng 1 WB26X10038 (Motor) and 1 WB06X10420 (Coupler)"
We serviced a
WHIRLPOOL ICEMAKERS - GRID
Model GI15NDXZS2
Near Omaha, NE 68022
Shannon
Job Details:
07/07/2023
Water issue obtain parts and call customer
We serviced a
GE REFRIGERATOR
Model GFE29HSDHSS
Near Omaha, NE 68154
Shannon
Job Details:
07/07/2023
Fridge evap fan failing gave est to replace customer ok install new fan motor 24 hours to stabilize temps
We serviced a
WHIRLPOOL DRYER
Model WED9500TW2
Near Omaha, NE 68130
Shannon
Job Details:
07/07/2023
"Idler,outlet failed replace test ok senior discount give. ; dspstn on spec-tagged invntry: 1 WPW10174746 CNTRL-ELEC , pckd up 1 279640 (Idler)"
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX58H5600SS/AA
Near Omaha, NE 68164
Shannon
Job Details:
07/07/2023
All 5 burner valve shafts having issues all 5 knob shafts only 2 turn with pliers. Dg64-00473a need 5 of those also dg94-00933b dg94-00934a dg94-00935a dg94-00932c also the remaking one customer to think about tight burner shafts breaking knobs
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Bennington, NE 68007
Shannon
Job Details:
07/07/2023
Door boot worn gave est to replace customer ok install new door boot test ok ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW
We serviced a
LG REFRIGERATOR
Model LRMVS3006S
Near Omaha, NE 68124
Brandon
Job Details:
07/07/2023
"Return with parts, replaced main PCB and compressor. Filled 55g of r600a, pressures at -16.1 low and 71.0 high."
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FFMV164LSA
Near Omaha, NE 68144
Brandon
Job Details:
07/07/2023
"Fuse blown due to bad door latch assembly. Put new fuse in and instructed customer to stop microwave before opening door until the latch/switch assembly can be fixed. ; used 1 WPM0805101 ( FUSE,20AMP) from stock"
We serviced a
LG WASHER
Model WM8100HVA
Near Omaha, NE 68157
Kyle
Job Details:
07/07/2023
Returned with part replaced door boot unit tests ok. Job complete; dspstn on spec-tagged invntry: 1 383EER4001A OUTER SPRING TOOL LG and 1 383EER4004A INNER SPRING TOOL LG
We serviced a
BOSCH REFRIGERATOR
Model SHPM65W55N/10
Near Clive, IA 50325
Mike
Job Details:
07/07/2023
"Unit leaking from the bottom right of the dishwasher. Ran and tested unit and found water is getting past third or seal because when dishwasher was installed the trim on the right side was folded over keeping the door from shutting completely. Trim will no reform to its proper shape and will need replaced. ; ordrng 1 00744998 (Side trim) and 2 ABN73019101 (Filter bypass plug)s, dspstn on spec-tagged invntry: 1 00631200 PMP-DRN and 1 10023852 INLET VALVE DW"
We serviced a
GE REFRIGERATOR
Model PDS22MFSBWW
Near Omaha, NE 68131
Mark
Job Details:
07/07/2023
"Customer states unit isnt cooling well, system failure"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDTSR/AA
Near Grimes, IA 50111
Kris
Job Details:
07/07/2023
Installed heater onto the evap secured and tested done ; dspstn on spec-tagged invntry: 1 SH502 DRAIN HEATER
We serviced a
SAMSUNG DRYER
Model DVE45T6000W/A3
Near Omaha, NE 68136
Koby
Job Details:
07/07/2023
Customer states unit continues to run. Inspected unit and found that relay on main pcb is sticking. Recommend replacement of main control board. ; dspstn on spec-tagged invntry: 1 DC93-00101N MTR-BLWR ASM and 1 DC97-14486A HEATING ELEMENT COMPLETE(
We serviced a
FISHER PAYKEL DISHWASHER
Model DD6031
Near Fort Calhoun, NE 68023
Kyle
Job Details:
07/07/2023
Unit will also need new lid actuators ordered parts will need to schedule return visit when they arrive; saved tckt
We serviced a
KITCHENAID ICEMAKERS - GRID
Model KUIC15POZP2
Near Omaha, NE 68136
Koby
Job Details:
07/07/2023
Return with parts. Disassembled unit and removed old main pcb and recirculation pump. Installed new components and reassembled unit. Unit functions properly. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Papillion, NE 68046
Koby
Job Details:
07/07/2023
"Return with parts. Placed unit in forced defrost and assisted with use of steamer. Completely defrosted ice room and removed old ice maker and auger assembly. Thoroughly dried and sealed ice room with rtv. Installed new auger assembly, ice maker, ice bucket, and main pcb. Reassembled unit and ran test cycle. Unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , and 1 DA82-02675A ICEMKR UPDATE"
We serviced a
GE DISHWASHER
Model PDT855SMJ0ES
Near Bellevue, NE 68123
Mike C
Job Details:
07/07/2023
"Customer complaint of water leak error code. Initial inspection, found flooring cupped from water damage and could confirm water leak error code. Remove the lower sash and found drip pan full of water. Removed drip pan and cleaned up remaining water on floor. Turned unit on rinse cycle and found water dripping from sump assembly and drive motor/diverter assembly. Recommend replacing sump assembly and all related parts. WD18X23221, WD26X25103, WD18X22782, WD21X22830, WD26X22810, WD35X10382, and WD08X22758."
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Des Moines, IA 50315
Alex
Job Details:
07/07/2023
"Customer compliant is unit is not cooling. Checked temps and got 73 in fridge and freezer. Removed compressor compartment cover and right side Yoder to condenser lok ring has oil around it. Tapped system and evacuated refrigerant. Installed process port on compressor and filter drier. Installed new fitting for Yoder to condenser. Pressurized system to 155 psi and used micron bubbles on all joints. No bubbles present and pressures are holding. Vacuumed system down to 1000 microns. Vacuum is holding. Filled system with 2.65 oz/75g. Put everything back together and cleaned up work area. Slid unit back into place. Explained fox to customer and asked them to put a meat thermometer in a glass of water and monitor temps for the next 2 days. If temps are good, customer can start refilling unit with product. Job complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Des Moines, IA 50320
Alex
Job Details:
07/07/2023
"Customer compliant is that unit is not producing ice. There are cubes in the ice maker but when I run a test unit does not rotate completely. Unit will need a new ice maker. Quoted customer for new ice maker, customer approved repair. Replaced ice maker and tested unit. Ice maker fully harvested and called for water. Collected balance. Job complete."
We serviced a
THERMADOR OVENS ELECTRIC
Model PODC302/09
Near Omaha, NE 68137
Koby
Job Details:
07/07/2023
"Return with parts. Turned power off at breaker and disassembled unit. Removed old User Interface control board from control panel. Installed the new UI and reassembled unit. Turned power back on at breaker and put unit into test mode to confirm operation, unit functions properly in test mode. Set unit to preheat to 150 degrees, unit reached temperature properly. Job complete."
We serviced a
LG MICROWAVE OVEN
Model MVEL2033F
Near Overland Park, KS 66085
Eric
Job Details:
07/07/2023
Customer states fan runs when unit is plugged in found bad thermostat powering van even when PCB board was unplugged order new thermistors and PCB board; ordrng 1 Acm76192102 (PCB assm) and 1 6930W1A003J (Therm) and 1 6930w1a007h (Therm) and 1 6930w1a03z (Therm)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SG/AA
Near Huxley, IA 50124
Dillon
Job Details:
07/07/2023
"Return because customer said that the unit is building up with ice again. Found that it was, I then called Samsung Tech support and have the machine deemed as unrepairable. Customer needs to call him to get a 417 ticket number from Samsung for us to actually deem it as unrepairable. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
LG REFRIGERATOR
Model LFX25991ST
Near Ankeny, IA 50021
Dillon
Job Details:
07/07/2023
"Returned, and found that I had restricted the cap tube on the evaperator line. I then fixed it and found that the machine is operating properly now. John complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
AMANA WASHER
Model LWD70AW
Near Des Moines, IA 50321
Alex
Job Details:
07/07/2023
"Customer compliant is that unit is leaking. Removed front cover and ran a fill and drain. Units outer tub is rusted and water is dripping out of outer tub. Looked up outer tub and it is no longer available. If it was available, quoted customer for tub replacement. Customer declined repair due to age of unit. Collected service call fee. Job complete."
We serviced a
GE REFRIGERATOR
Model GFE26GMKBES
Near Waukee, IA 50263
Alex
Job Details:
07/07/2023
Return with parts. Spliced in bimetal and tested unit. Unit is now kicking on heater. Collected remaining balance. Job complete.
We serviced a
GE REFRIGERATOR
Model CWE23SP2MHS1
Near Clive, IA 50325
Alex
Job Details:
07/07/2023
"Customer compliant is that unit leaks when dispensing water. Slid unit out on floor protection and tested dispenser. Found crack in line going from valve to dispenser. Marked crack and cut line and installed John guest fitting. Tested unit multiple times with leak no longer present. Slid unit back into place. Job complete.; dspstn on spec-tagged invntry: 1 WX08X10006 WTR LINE 8' PEX and 1 WX08X10015 WTR LINE 15' PEX , used 1 PPM0408W (JG 5/16 UNION) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VS6
Near Des Moines, IA 50310
David M.
Job Details:
07/07/2023
Replaced evap fan motor and blade that was hitting the front evap cover.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Des Moines, IA 50312
David M.
Job Details:
07/07/2023
"Performed software update to main board, as unit was intermittently unresponsive."
We serviced a
LG REFRIGERATOR
Model LFC20760ST
Near West Des Moines, IA 50265
David M.
Job Details:
07/07/2023
Fridge was about 41 degrees and freezer was 5 degrees. Compressor was pulling .96 amps. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
GE RANGE/COOKTOP GS
Model PGB995SET1SS
Near Grimes, IA 50111
David M.
Job Details:
07/07/2023
Replaced door switch and light socket. Found light socket was slightly burnt on one terminal.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Ankeny, IA 50021
Jose
Job Details:
07/07/2023
"Customer states that the unit would not start a cycle. Customer would try to start a cycle, would start draining but then wouldnt do anything after that. Then would give out a flashing light for an error code, no pictures or videos taken. Express wash is the only cycle that will give out the error code and saw there was water leaking from the bottom of the unit as well. Unit would need a water leak kit to be installed to repair it."
We serviced a
FRIGIDAIRE RANGE/COOKTOP EL
Model FFEF3054TSH
Near Ankeny, IA 50023
Jose
Job Details:
07/07/2023
Customer states that they were running their oven and there oven glass broke. Replaced glass. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Waukee, IA 50263
Jose
Job Details:
07/07/2023
Installed water filter case assy and water was finally coming out into the ice tray. New filter was installed with it 1-3 batches of ice will be small due to air bubbles caused by new filter.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Council Bluffs, IA 51503
Hunter
Job Details:
07/07/2023
"Customer states unit lights are out. Recommend installing new lights. Repair is covered by customer home warranty. Installed new light set. Unit is now operating properly. Job complete. "
We serviced a
GE DISHWASHER
Model GDF610PSJ6SS
Near Shawnee, KS 66226
Nate
Job Details:
07/07/2023
Customer stated the display was working on and off and now it will not respond. Issue was a bad user interface PCB. Replaced UI board and washer now powers up and cycles.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Waukee, IA 50263
Kris
Job Details:
07/07/2023
"Replaced the compressor, evap, and drier vac system and charge everything is running and working now done"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22A4221SR/AA
Near Plattsmouth, NE 68048
Jacob
Job Details:
07/07/2023
Customer states unit is not working. Removed mouse from condenser fan and unit is now operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV05
Near Lincoln, NE 68526
Ali
Job Details:
07/07/2023
During inspection there was ice buildup on the evaporator cover. Removed the cover and noticed the unit was not going into a defrost cycle. Steamed out all of the ice buildup and noticed one of the molex connectors popped out. Fixed the connection and confirmed it wasnt going to pop it again. Ran a diagnostic test and confirmed the heater was activated and heating up. Unit is now operating properly. Ali!
We serviced a
TAPPAN RANGE/RANGE/COOK
Model 30-4979-23-02
Near Lincoln, NE 68516
Ali
Job Details:
07/07/2023
Installed the rebuilt control board and reassembled the unit. Ran a bake cycle to 350 degrees. Unit is now operating properly. Ali!
We serviced a
ELECTROLUX DRYER
Model EFME527UIW2
Near Omaha, NE 68124
Kyle
Job Details:
07/07/2023
"Customer states unit will not power on. Inspected unit found heater relay failed on board. Will need to replace main control board estimate 421.09 customer approved repair. Replaced control board unit tests ok. Job complete; dspstn on spec-tagged invntry: 1 134719300 BELT 1 134793511 IDLER , and 1 5304513609 WHL-BLWR , pckd up 1 5304525687 (CONTROL - ELECTRONIC INTERFACE)"
We serviced a
GE STACK WASH/DRY
Model GUD27ESSM1WW
Near Omaha, NE 68102
Gary
Job Details:
07/07/2023
"GE warranty call, customer states that washer not working. Tried turning dial to run a wash cycle ,no led unit has no power. The dryer works, pulled panel out to test main control board and UI. There was to voltage at the UI. Trace power to main board, 120V is present at the input, checked voltages at J602 that supplies the UI board 0V . This unit will need a new main control board. ; ordrng 1 WH16X27251 (Board and support assy)"
We serviced a
GE MICROWAVE OVEN
Model SCB1000KBB01
Near Council Bluffs, IA 51501
Gary
Job Details:
07/07/2023
"Returned withbparts , removed microwave from cabinet. Removed and installes new diode,capacitor and magnetron. Returned unit in cabinet and tested. Unit is now heating and no other issues regarding this repair."
We serviced a
WHIRLPOOL WASHER
Model LTE5243DQ6
Near Omaha, NE 68131
Mark F
Job Details:
07/07/2023
"Customer states unit makes a noise when operating and also will stop cycle on perm press and start smoking. Removed access panel and set unit on normal wash. Unit fill all the way and started washing. Noticed motor frame was rubbing against main frame and back right suspension was bent in. When lifting up and back on front of tub, unit quiets down. In normal wash, the lid was closed the entire time. Unit completed whole cycle with no issues. Set unit on perm press. Unit filled and started to agitate. Unit cycled to cool down section, did its programmed half drain, paused, and then refilled as programmed, then started to wash again. Did not see any smoke. Unit then continued on its normal programmed wash cycle. Informed customer.; dspstn on spec-tagged invntry: 1 WP3355806 SWITCH,LID"
We serviced a
LG REFRIGERATOR
Model LSXS26326S
Near Fremont, NE 68025
Ali
Job Details:
07/07/2023
"I reclaimed a full charge worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 200 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 20 minutes and achieved a 732 micron vacuum. I updated main pcb software for new compressor. After removing vacuum, pump the vacuum settled out at 1180 microns. Vacuum holding steady. I then recharged system with 6.17 oz of r134 a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete. Ali! ; dspstn on spec-tagged invntry: 1 ADL74760901 EVAP"
We serviced a
WOLF OVENS ELECTRIC
Model S03050PE/S/P
Near Greenwood, NE 68366
Ali
Job Details:
07/07/2023
"Incorrect part was recovered. Ordering another part; ordrng 1 826964 (FAN,CLG,LOWER HES,SVCE)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Overland Park, KS 66223
Eric
Job Details:
07/07/2023
"Customer states ice maker not producing ice. Checked ice room no ice build up tested ice maker ice maker did not complete cycle. Found c39 error code. And crack in ice bucket replaced ice maker and ice bucket siliconed ice room. Tested ice maker ice maker completed harvest and called for water. Ran Hass OQC unit passed.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156B ICE BCKT ASM"
We serviced a
THERMADOR REFRIGERATOR
Model TRD486JDGU
Near Leawood, KS 66209
Eric
Job Details:
07/07/2023
Customer states freezer door doesnt shut found that lock clamp has broken spring causing the door to not be able to shut correctly ordered new lock clamp customer also says bottom left fridge door hinge has issues ordered new hinge; ordrng 1 00623375 (Lock clamp)
We serviced a
SAMSUNG WASHER
Model WF50A8600AV/US
Near Prairie Village, KS 66208
Eric
Job Details:
07/07/2023
Started taking unit apart found rotor and stator damaged from a possible chip in the magnets needs new rotor and stator not a tub; ordrng 1 Dc93-00236g (Assy motor)
We serviced a
GE REFRIGERATOR
Model GTE19JSNBRSS
Near Omaha, NE 68116
Travis
Job Details:
07/07/2023
Repaired sealed system.
We serviced a
GE REFRIGERATOR
Model PFSS6PKWASS
Near Shawnee, KS 66217
Nate
Job Details:
07/07/2023
"Customer stated the water stopped dispensing water again. Tested and found the water valve is out of spec and the filter assembly is not passing water through. Need to replace both. ; ordrng 1 WR57X10082 (Water valve assembly) and 1 WR17X12469 (Water filter assembly (KC)), dspstn on spec-tagged invntry: 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
SAMSUNG REFRIGERATOR
Model RF31FMESBSR/AA
Near Roeland Park, KS 66205
Nate
Job Details:
07/07/2023
"Replaced ice maker, auger with drain pipe and installed silicone y-clips and set fill tube correctly. Still need to replace the main PCB and the ice tray assembly. ; ordrng 1 DA92-00484A (Main PCB sparkling (KC)) and 1 DA82-01396A (Ice tray/bin (sparkling) (KC)), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , and 1 DA97-14474C ICE BCKT"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS
Near Olathe, KS 66062
Christopher
Job Details:
07/07/2023
"Inspected the unit and verified the unissued of weak cooling in the ff section. Unit has a SS leak. Needs ff evap and dryer. Customer declined repair. Evap DA96-00673N, dryer DA81-06006A."
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS
Near Leawood, KS 66206
Christopher
Job Details:
07/07/2023
Installed thermistor and icemaker and checks okay
We serviced a
LG REFRIGERATOR
Model LSXS26366D
Near Bonner Springs, KS 66012
Christopher
Job Details:
07/07/2023
"Inspected the unit and verified the issue. Found a restriction and oil in the condenser. Recovered system and replaced dryer and compressor. Purged out oil from condenser. Pressurized and found no leaks but another restriction at the dryer. Dryer bad. Replaced with another dryer. Checks okay. Pulled vacuum and charged with 6.17 r134a. Muni checks okay with 7 low side and 103 high side. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74760901 EVAP , and 1 TCA38151706 R134 CMPRSR R134 , used 1 ADH73150210 (Dryer) from stock"
We serviced a
TRUE REFRIGERATOR
Model TUR-15-R-OG-B
Near Omaha, NE 68137
Travis
Job Details:
07/07/2023
"Replaced drier, evaporator and heat exchanger. Unit is now operating properly."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SG/AA
Near Adel, IA 50003
Kris
Job Details:
07/07/2023
"Complaint of no ice and compressor issue replaced compressor and did update on ice maker done ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02642A ICEMKR UPDATE , and 1 DA97-14504C ICE BCKT"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Lincoln, NE 68506
Derek F
Job Details:
07/07/2023
"Upon inspection the washer had stopped during cycles and left clothes wet or detergent undissolved. I first put the unit in service mode and checked for error codes. The washer had a F8E1 error for long fill. I checked the water lines and found the cold water had been off. I opened up the cold valve and tested the washer again. The washer filled, spun, and drained properly. "
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Lincoln, NE 68506
Derek F
Job Details:
07/07/2023
Upon inspection the refrigerator begins to warm in the freezer when its pushed back to the wall. I confirmed that when the unit is pulled out the temps are at 39? F in the fresh food section and -3?F in the freezer. The unit is very tight in its install and not allowing good airflow to the compressor room. I pulled the unit and confirmed the condenser fan is working properly. The compressor was at 130?F and running ok. I informed customer to increase airflow to the back of the unit via a fan..
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
