Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

GE WASHER

Model GFW650SSN2WW

Near Omaha, NE 68135

Derek

Job Details: 04/09/2025

"Customer says that he noticed a small puddle forming around the front left foot of his washing machine. Puddle was not large and was wiped up with a half of a hand towel. Tech arrived and found a stacked washer and dryer in the basement. Room is very limited in size and clearance between the dryer and the ceiling is brought 1.5 inches. Tech ran washer through a quick wash, 4 rinse and spins, and a self clean cycle without water every surfacing on the floor. Due to the approximate location of the leak being around the dispenser housing, tech gave a proactive quote to unmount the dryer using an all-dolly, disassembly of the washer, replacement of parts, reassembly, and then reinstallation of the dryer. Customer declined repair quote. Job is complete."

We serviced a

SPEED QUEEN WASHER

Model ATEE9ASP178TW01

Near Omaha, NE 68114

Koby

Job Details: 04/09/2025

"Customer states that the unit is leaking inspected the unit and was unable to find source of leak. Unit filled, spun, and drained properly over 10 times. Cannot find source of leak. Called manufacturer and they stated that theyve had issues with the water valves and they just developed a new part to resolve the issue. Recommend replacement of valve."

We serviced a

SAMSUNG WASHER

Model WF50K7500AV/A2

Near Omaha, NE 68114

Cole

Job Details: 04/09/2025

Customer states water not coming into unit. Will need new water valves.

We serviced a

ASKO (H) DISHWASHER

Model DFI675

Near Leawood, KS 66209

Chance

Job Details: 04/09/2025

"Replaced door latch on unit. Tested unit, unit is functioning properly. Let unit run for about 15 minutes, unit is running great with no Signs of any issues. Job complete."

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6511SS/AA

Near Des Moines, IA 50317

Brian

Job Details: 04/09/2025

Customer states unit is on but the display wont respond or display the time. New UI board is needed. ; schdld next appmnt for 4/11 FRI !

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6511SS/AA

Near Des Moines, IA 50317

Brian

Job Details: 04/09/2025

Customer states unit is on but the display wont respond or display the time. New UI board is needed. ; schdld next appmnt for 4/11 FRI !

We serviced a

WOLF (H) RANGE GAS

Model SRT486G

Near Indianola, IA 50125

Anthony

Job Details: 04/09/2025

Customer stated that unit pan assembly appears to be bent with pitch towards back. Found unit frame that holds pan assembly is warped resulting in misalignment.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TF0

Near Des Moines, IA 50310

Mike

Job Details: 04/09/2025

Unit was leaking behind filter head and customer replaced filter head assembly. It is still leaking from the output line of the filter head and is now leaking at the outlet of the isolation valve as well. Tried cutting the line back for the isolation valve to get it to seal but it will not. Will need to replace water inlet valve and cut back the filter head out put line to repair. ; dspstn on spec-tagged invntry: 1 242252702 VALVE-WATER

We serviced a

MIELE (H) MICROWAVE OVEN

Model H6800BM

Near Leawood, KS 66209

Job Details: 04/09/2025

"Replaced micro switch in main control board. ; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE,20AMP"

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DCTX7

Near Omaha, NE 68114

Mark F

Job Details: 04/09/2025

"Customer states unit doesnt start a cycle on top drawer. Entered diagnostics. No errors. Cycled breaker, unit would still not start. Power board is not registering door sensor. Would need new power board."

We serviced a

SAMSUNG RANGE ELEC

Model NSE6DG8100MTAA

Near Lincoln, NE 68502

Ali

Job Details: 04/09/2025

Installed two new burners. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lincoln, NE 68521

Derek F

Job Details: 04/09/2025

Upon inspection the dryer wasnt drying clothes after one cycle. I first ran the unit and confirmed it had good heat. I then ran a test cycle and checked airflow at the venting. The venting is clear and I recommended a new exterior cover to prevent animals from entering. I then explained auto dry vs. timed dry and how to best select the correct cycle. The dryer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Omaha, NE 68154

Shannon

Job Details: 04/09/2025

Arrived at unit run is soft when press down recommend W11396716 for repair customer reading out to factory about warranty or concession recommend using deep fill when using wash cycle

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Gretna, NE 68028

Kelvin

Job Details: 04/09/2025

"Customer states unit is making noise in ff section, no noise with door openm inspected unit, confirmed issue. Found evap fan is frozen in place due to deteriorating of foam seal, reccomend replacing evap cover. Repair approved. Removed original cover, installed new. Verified with customer unit is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA97-13757A EVAP CVR"

We serviced a

LG REFRIGERATOR

Model LFXS28596S/01

Near Council Bluffs, IA 51501

Lucas

Job Details: 04/09/2025

Customer states dispenser runs non stop if controls are unlocked. Disassembled dispenser and found broken switch. Unit will need all new micro switch installed. ; ordrng 1 6600JB3001C (Dispenser switch)

We serviced a

LG RANGE ELEC

Model LSEL6335FE.BR1LLGA

Near Council Bluffs, IA 51501

Lucas

Job Details: 04/09/2025

Customer states front right burner turns on when using other burners. Unit will need all stove switches replaced per LG bulletin. Disassembled stovetop and installed 5 new switches. Reassembled and tested. Unit is now operating properly.

We serviced a

GE REFRIGERATOR

Model GTZ21GCEBSS

Near Omaha, NE 68164

Shannon

Job Details: 04/09/2025

Arrived at unit is in garage removed cold control and adjusted put beverages on upper shelf customer to monitor any issues would recomend

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVQ00

Near Omaha, NE 68164

Mike F

Job Details: 04/09/2025

"Customer states unit is not cooling. Found failed cold control. Quoted to replace, customer approved. Replaced cold control. Unit is now operating. Payment collected."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Overland Park, KS 66212

Eric

Job Details: 04/09/2025

"Customer states motor spins but nothing happens found drain pump impeller broken unit full of water picked part up installed tested unit now working as it should no leaks found; ordrng 1 W10919003 (Drain pump), dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR"

We serviced a

SAMSUNG DISHWASHER

Model DW80CG5451SRAA

Near Overland Park, KS 66221

Chris

Job Details: 04/09/2025

Customer states unit is auto opening at incorrect times. Unit needs new main PCB.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD603I

Near Spring Hill, KS 66083

Job Details: 04/09/2025

Recommend rotor replacement

We serviced a

ELECTROLUX WASHER

Model ELFW7637AW1

Near Lincoln, NE 68506

Derek F

Job Details: 04/09/2025

Upon inspection the washer had leaked significantly during a cycle. I found that inlet valve is cracked and leaks immediately after turning on the water. I also found two of the gaskets for the valve damaged. A new inlet valve and gaskets will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 2 134371300 (Gasket)s

We serviced a

LG WASHER

Model WM8100HVA

Near Omaha, NE 68135

Darrin

Job Details: 04/09/2025

Customer states that unit is making a noise.

We serviced a

SAMSUNG RANGE ELEC

Model NE63T8911SG/AA

Near De Soto, IA 50069

Rory

Job Details: 04/09/2025

Technician recommended replacement of generator boards and communication board

We serviced a

LG DRYER

Model DLEX3900B

Near Omaha, NE 68107

Jacob

Job Details: 04/09/2025

"Customer states unit is not working. Reattached the drum fin and unit is working properly. ; dspstn on spec-tagged invntry: 1 4400EL2001F BELT 1 4561EL3002A IDLER PULLEY ASSEMBLY , 1 4581EL2002L ROLLER 4_PK , and 1 5301EL1001S ELEM-DRY 5301EL1001H"

We serviced a

LG WASHER

Model WT7300CW/01

Near Johnston, IA 50131

Mike

Job Details: 04/09/2025

Unit making bad noises. Inspected and found that the gear case (clutch)is failing. Will need new clutch to repair.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWF

Near Lincoln, NE 68507

Derek F

Job Details: 04/09/2025

Upon inspection the refrigerator had given a HI warning and wasnt cooling well. I checked temperatures with 44?F in the fresh food and 31?F in the freezer. Both the evaporator fan and condenser fan were running as well as the compressor. The sealed system has failed and we will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 5304475098 (Compressor) and 1 5303918284 (Evaporator) and 1 5303305677 (Drier)

We serviced a

LG DISHWASHER

Model LDPH7972S.ASSESNA

Near Leavenworth, KS 66048

Eric

Job Details: 04/09/2025

"Replaced bother rails on top rack, unit now works as intended"

We serviced a

THERMADOR (H) RANGEHOOD

Model HNW48YS/00

Near Chicago Precinct, NE 68022

Travis

Job Details: 04/09/2025

Replaced ui housing and overlay. Had to cut overlay where it covers blower off button as button has to be pressed slightly to the left to engage. Ui itself is discontinued. Unit is now operating properly.

We serviced a

BOSCH DISHWASHER

Model SHX68TL5UC/02

Near Stilwell, KS 66085

Job Details: 04/09/2025

Replaced door spring with updated kit.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Lincoln, NE 68516

Ali

Job Details: 04/09/2025

During inspection the unit would fill but wouldnt activate the wash pump. Pulled the unit utilizing my floor protection. Upon further inspection I noticed the heater gasket was leaking water onto the wash pump causing it to fail. Unit will need a new heater assembly and sump assembly. Customer will let us know if they want to move forward with the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Omaha, NE 68104

Mike F

Job Details: 04/09/2025

Customer states unit will say sense and then move to done. Found failed capacitor and broken wire. Quoted for capcitor.

We serviced a

FRIGIDAIRE RANGE ELEC

Model GCFE3060BF

Near Lenexa, KS 66215

Eric

Job Details: 04/09/2025

Replaced maine board last part that could be issue according to electrolux.

We serviced a

LG REFRIGERATOR

Model LF29H8330S/00

Near Lenexa, KS 66219

Chris

Job Details: 04/09/2025

Customer states upper right door is not shutting properly. Adjusted door.

We serviced a

SAMSUNG DRYER

Model DVE55CG7100VA3

Near Omaha, NE 68138

Kelvin

Job Details: 04/09/2025

Customer states that the unit is not drawing properly. Inspected unit and confirmed issue. Found the element has failed and require replacement. Removed original element assembly and install new. Verified with customer unit is operating properly and all manufacturer diagnostic tests pass. Covered by manufacturer warranty job complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22M9581SG/AA

Near La Vista, NE 68128

Jacob

Job Details: 04/09/2025

Customer states unit is not making ice. Unit will need the ice maker update kit.; dspstn on spec-tagged invntry: 1 DD81-04511A RTV

We serviced a

SUB ZERO (H) REFRIGERATOR

Model BI-42S/0

Near Omaha, NE 68164

Travis

Job Details: 04/09/2025

"Customer states unit is not cooling intermittently in freezer. No codes stored. Frame is hot. Condenser motor is running. Cleaned off condenser to see if heat dissipation improved. Connected cdp. Found freezer compressor tripping overload repeatedly before it would kick on. Found compressor is failing and will need replaced. Updated software on unit. ; ordrng 1 7023812 (Filter) and 1 7009446 (Frzr compressor), dspstn on spec-tagged invntry: 1 4200740 MTR PK 10002"

We serviced a

LG RANGE ELEC

Model LREL6325F

Near Omaha, NE 68116

Kelvin

Job Details: 04/09/2025

Part was not received yet. Followup scheduled; ordrng 1 EBF62174907 (Double)

We serviced a

SAMSUNG DRYER

Model DVE52A5500W/A3

Near Urbandale, IA 50323

Brian

Job Details: 04/09/2025

Customer states unit will not run error code DC is present. Found faulty door switch. Installed new door switch and unit operates as designed. Job complete. ; dspstn on spec-tagged invntry: 1 DC64-00828B SWITCH-DOOR

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA0

Near Overland Park, KS 66221

Chance

Job Details: 04/09/2025

Customer states it is making noise. Adjusted filter dryer and applied mastic to prevent further noise. Job complete; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811432 R600 CMPRSR

We serviced a

GE PROFILE RANGE GAS

Model JGP933SEF1SS

Near Gretna, NE 68028

Koby

Job Details: 04/09/2025

"Customer states that left burners arent lighting properly. Found that the burner caps were swapped. Swapped burner caps to proper position, unit functions properly. Job complete."

We serviced a

ASKO (H) WASHER

Model ART#107642406

Near Kansas City, MO 64111

Austin R

Job Details: 04/09/2025

"Customer states that unit isnt draining and cant remove coin catch, replaced coin catch due to it being broken when trying to remove it previous."

We serviced a

SAMSUNG WASHER

Model WF45K6200AW/A2

Near La Vista, NE 68128

Derek

Job Details: 04/09/2025

"Customer says that the washer is bouncing around and walking across laundry room floor during every cycle. Also has an issue with the filter door not shutting properly. Tech inspected and found the washer quartering away from the wall as it was bouncing during the last wash cycle. Filter door is taped in place and has chew marks from the dogs. Removed door and inspected. The dogs bit the retention clip off of the door. Tech checked the spin basket and found that the basket is warped/bent by over 1/2' between the high and low spot. Started spin only cycle and washer, although empty, starts to create a lot of vibration in the floor which allows the machine to start sliding across the room. Tech canceled cycle. Placed washer back to where it is normally sitting in the laundry room and ran a rinse and spin. Washer basket is seen bouncing significantly during spin and even bangs around during agitation. Tech suggests a new spin basket, new suspension, and new filter door. Customer declined quote. Job is complete."

We serviced a

LG DISHWASHER

Model LDP6810SS

Near Omaha, NE 68134

Jacob

Job Details: 04/09/2025

Customer states unit is not powering on. Unit will need a new display board. ; ordrng 1 AGL75172632 (Control panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Grimes, IA 50111

Brian

Job Details: 04/09/2025

Recall. Diffuser was making the same clicking noise again. Replaced the diffuser and the sound is gone. Unit operates as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Plattsmouth, NE 68048

Derek

Job Details: 04/09/2025

Customer says that the ice maker isn't working well. Tech inspected and found the freezer at 13 degrees and the fridge is 41 degrees. Light in the freezer is not operating. Tech checked the ice bin and it is full. Removed bin and tested the bail arm/ auto shut off arm. Arm activates properly when up. Tech finds no immediate issues and believes that some cubes are falling out of the bin periodically and creating an issue. No repair for the ice maker is needed and customer declined repair of the light. Job is complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VS

Near Shawnee, KS 66216

Austin R

Job Details: 04/09/2025

"Customer states that units not cooling then cooling, unit will need a new timer. ; O-emld tckt"

We serviced a

LG WASHER

Model WM4000HWA

Near Lincoln, NE 68521

Bryce

Job Details: 04/09/2025

Customer states unit was leaking notice that the lint filter screen down at the bottom was not fully screwed in causing it to leak from there. Went ahead and re-tightened and tested machine. Unit is now not leaking and good to go.

We serviced a

BOSCH DISHWASHER

Model SHX78CM5N/25

Near Omaha, NE 68118

Koby

Job Details: 04/09/2025

"Customer states that top rack is not getting very clean. Inspected unit and found that the inlet valve has failed. Replaced valve and ran test cycle, unit functions. Job complete."

We serviced a

VIKING (H) RANGE ELEC

Model VDR5488BSSLT

Near Bennington, NE 68007

Mike F

Job Details: 04/09/2025

"Return with parts. Installed power board, ribbon cable and control boards. Started both ovens on 200 bake. Both ovens are heating. Ok to bill"

We serviced a

LG WASHER

Model WM2277HW/01

Near Overland Park, KS 66210

Austin R

Job Details: 04/09/2025

"Customer states that units wobbling out of its spot and is sounding like a jet when running. Unit needed balancing, was very unlevel and teetering when I arrived."

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Eudora, KS 66025

Job Details: 04/09/2025

"Replaced ice maker and auger due to 39c error and 61c error. Resealed ice room. ; dspstn on spec-tagged invntry: 1 DA97-12540K AUGER 1 DA97-18859A ICE MAKER , and 1 DD81-04511A RTV"

We serviced a

BOSCH REFRIGERATOR

Model B22CS80SNS/01

Near Kansas City, MO 64105

Austin R

Job Details: 04/09/2025

"Customer states that units not dispensing water, and also not making ice, found that water tank was frozen, due to temps in the fridge being to low."

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Omaha, NE 68134

Koby

Job Details: 04/09/2025

"Customer states that unit is not cooling properly. Unit was pulled out prior to technicians arrival. Inspected unit and found temperatures of 66?F in the fresh food compartment and 40?F in the freezer. Inspected unit and found that unit has a sealed system failure. Recommend replacement of compressor, evaporator, and filter drier."

We serviced a

LG REFRIGERATOR

Model LRMXS2806S.ASTCNA1

Near Kansas City, MO 64152

Eric

Job Details: 04/09/2025

Customer states door seal torn and ice maker melts ice in bucket ordered parts and rescheduled; ordrng 1 ADX72930475 (Right door seal) and 1 ABN74298110 (Assembly duct) and 1 MDS62111103 (Gasket)

We serviced a

SAMSUNG REFRIGERATOR

Model RF18A5101SR/AA

Near Omaha, NE 68114

Lucas

Job Details: 04/09/2025

"Installed new ice maker fill tube, ice maker, and main pcb. Tested ice maker multiple times. Ice maker filled/harvested properly each time. If issue persists suggest lowering water pressure to fridge. Ran HASS OQC, unit passed. ; dspstn on spec-tagged invntry: 1 DA97-07603B ICEMAKER"

We serviced a

KENMORE REFRIGERATOR

Model 106.55622500

Near Omaha, NE 68138

Derek

Job Details: 04/09/2025

"Arrived at the house and found a whirlpool built sxs fridge in the kitchen. Fresh food compartment is 36 degrees and the freezer is -5. Compressor, fans, and lights all work properly. Ice bin is empty and tech noticed that the automatic shutoff arm is missing from the unit. Tested the water dispenser and water doesn't work. Customer says that the water was leaking inside the freezer, under the front of the unit, and out the back of the machine when water was supplied; so she shut the water off. Tech smacked the control console with a closed fist and the unit suddenly shuts off. Techs findings show that the cold control is faulty, the filter housing is leaking, the ice maker is missing pieces, and the fill valve is cracked and weeping. Provided tenant with a quote for repair to address issues seen in today's visit. Customer declined repairs and will discuss with her landlord about the repairs needed. Job is complete."

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model DCE33PA - 1SSD

Near Leawood, KS 66211

Chris

Job Details: 04/09/2025

Customer states unit over flows and doesnt drain. Unit needs new pressure switch.; ordrng 1 11-0504-01 (Pressure switch (kc))

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Urbandale, IA 50323

Brian

Job Details: 04/09/2025

"Customer states unit make a rattling sound like something is rubbing. Found front roller bracket was installed incorrectly. One roller was in front of the drum causing the noise. Reassembled the dryer correctly and tested for functionality. Dryer operates as designed. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782E ROLLER-NEW STYLE"

We serviced a

SUB ZERO (H) REFRIGERATOR

Model 736TCI-RH

Near Lincoln, NE 68527

Ali

Job Details: 04/09/2025

During inspection the ice arm was broken. Unit will need a new ice arm assembly. Also returning with a light bulb. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 7014668 (I/M ASSY) and 1 8009 (Light bulb)

We serviced a

LG DRYER

Model DLE4870W

Near Papillion, NE 68046

Jacob

Job Details: 04/09/2025

Customer states unit is not operating properly. Unit will need a proper vent cleaning.

We serviced a

MAYTAG WASHER

Model MVWC300XW0

Near Omaha, NE 68116

Koby

Job Details: 04/09/2025

"Customer states that unit stopped mid cycle. Found that drain pump has failed, unit is full of water. Recommend replacement of drain pump."

We serviced a

LG WASHER

Model WM2101HW

Near Clive, IA 50325

Mike

Job Details: 04/09/2025

"Unit not spinning out clothes. It gets hung up at the 9 minute mark and has once given a UE unbalanced load error. Tested unit in diagnostics with no load and it drains and spins properly. With a load of 4 towels it is getting hung up at the 9 minute mark where its trying to distribute the load and will cannot get it to balance out. Checked basket for play and there is a fair amount of in and out play. Checked play at the rotor and there is none. The inner basket is separating from then spider. Will need to replace basket and back half, back half is no longer available.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"

We serviced a

SAMSUNG DISHWASHER

Model DW80R7061UG/AA

Near Lincoln, NE 68510

Bryce

Job Details: 04/09/2025

"Upon putting in the hose dispenser and diaphragm upon trying to check for leaks, noticed the drain pump did not sound good. Started throwing an error code took the drain pump off. Tried running. Noticed the drain pump motor had an issue with trying to rotate freely will be needing a new drain pump motor once it is approved contact customer to schedule.; ordrng 1 DD31-00016A (Drain pump), states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRH1779GW2

Near Earlham, IA 50072

Rory

Job Details: 04/09/2025

Technician recommended replacement of coat control module

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Davey, NE 68336

Ali

Job Details: 04/09/2025

During inspection the unit would make a squeaking noise during the wash cycle. Unit will need a new wash pump. Returning Wednesday to complete the repairs. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 AGM30016301 (MOTOR ASSM - WASH)

We serviced a

SAMSUNG REFRIGERATOR

Model RZ11M7074SA/AA

Near Kansas City, KS 66104

Chance

Job Details: 04/09/2025

Customer states unit is not cooling. Upon arrival unit was unplugged. Upon plugging unit in compressor sounded grindy and not pumping correctly. Unit will need sealed system repair. Unit is only 3 years old. Customer will get PoP and call Samsung to get warranty ticket. Job complete.

We serviced a

KITCHENAID OVENS ELECTRIC

Model KFEG500ESS1

Near Lincoln, NE 68516

Ali

Job Details: 04/09/2025

During inspection I gained access to the bake element. The element had failed. Removed the old element assembly and installed the new assembly. Preheated the over and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYM7

Near Lincoln, NE 68506

Derek F

Job Details: 04/09/2025

Upon inspection customer had heard arcing from the unit. The heating element was replaced but the unit popped the breaker. I first pulled the door panel and inspected the main control. The control had overheated and burnt. This also caused damage to multiple wires/connectors on the main harness. A new main control and wire repair would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

LG DRYER

Model lgwkex200hba

Near Clive, IA 50325

Brian

Job Details: 04/09/2025

Customer states dryer is telling him the ducts need cleaned. Found the screen in the termination was completely covered preventing proper ventilation. Removed screen and ran my rods until no more lint came out. Job complete.

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/20

Near Bucyrus, KS 66013

Chris

Job Details: 04/09/2025

Customer states unit will not run cycles. Unit was found to be unrepairable by manufacturer.

We serviced a

GE CAFE REFRIGERATOR

Model CWE23SP2MDS1

Near Wahoo, NE 68066

Ali

Job Details: 04/09/2025

Brazed in a new evaporator assembly and filter dryer. Pressurized the system to 140psi with nitrogen. Checked for any leaks. Vacuumed the system for 30 minutes and achieved 745 microns. Unit settled at 760 microns. Charged with 5.38oz of R134. Unit is now operating properly. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

THERMADOR (H) MICROWAVE OVEN

Model MBES /02

Near Bennington, NE 68007

Shannon

Job Details: 04/09/2025

Inspect unit has weak magnetron replace with new test ok ; dspstn on spec-tagged invntry: 1 10QBP0231 MAGNETRON

We serviced a

SAMSUNG DRYER

Model DVE55CG7100WA3

Near Edgerton, KS 66021

Job Details: 04/09/2025

Replaced door screws.

We serviced a

ELECTROLUX DRYER

Model EFME517SIW

Near Lincoln, NE 68502

Bryce

Job Details: 04/09/2025

"Customer states unit is squeaking and squealing upon inspection. Verified complaint notice the back three roller wheels were needing replaced as each one of them had a squeak or squeal upon rotating. It went ahead and replaced the three back rollers as well as the two front unit is now operating properly with no squeaks or squeals Job complete ; dspstn on spec-tagged invntry: 1 5304513609 WHL-BLWR , used 1 4392067 (BELT, IDLER PULLEY ASSM) from stock"

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6511SS/AA

Near Omaha, NE 68152

Shannon

Job Details: 04/09/2025

Called tech line went visual support has physical damage per tech line they reviewed and declined repair would need cooktop is on back order with no eta oversized shipping

We serviced a

FRIGIDAIRE OVENS ELECTRIC

Model FEF366CC

Near Papillion, NE 68046

Lucas

Job Details: 04/09/2025

Customer not proceeding with repair. Job was rescheduled by mistake.

We serviced a

SAMSUNG DISHWASHER

Model DW80CG4051SRAA

Near Lansing, KS 66043

Chance

Job Details: 04/09/2025

"Replaced door latch on unit. Tested unit, unit is functioning properly with no issues. Job complete."

We serviced a

GE OVENS ELECTRIC

Model PGS930YP3FS

Near Omaha, NE 68135

Travis

Job Details: 04/09/2025

Door stuck locked. Had to cut arm off to get it unlocked. Would need new lock assembly. No repair at this time.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near West Des Moines, IA 50266

Anthony

Job Details: 04/09/2025

Customer stated that unit will randomly chime and pantry module is no longer responsive. Recommend replacing both module and harness connector.

We serviced a

LG WASHER

Model WM3555HVA.APTEPUS

Near Council Bluffs, IA 51503

Lucas

Job Details: 04/09/2025

Customer states washer is still leaking from door. Not sure if gasket replacement helped or not. Checked gasket hose connector per lg bulletin. Connector is not broken and will not need replaced. Ran unit on normal and couple minutes can see slow drip coming directly from door. Gasket was recently replaced with no improvement. Unit will need all new door installed. Ordering new gasket in case door doesnt resolve issue. ; ordrng 1 ADC76406443 (Door) and 1 MDS66651627 (Door gasket)

We serviced a

SAMSUNG REFRIGERATOR

Model RF32CG5400SRAA

Near Omaha, NE 68134

Mark F

Job Details: 04/09/2025

"Customer states unit is intermittently cooling. 20*frz, 55*ff. Tapped system -26low and -12 high. Called Samsung tech line. Did visual support. Samsung tech line suspects restriction from condenser and/or Yoder loop. While on tech support, Samsung notated unit had fan feedback error and recommended a fan evap cover.; ordrng 1 DA97-15978C (Condenser) and 1 DA97-24415A (evap cover)"

We serviced a

LG REFRIGERATOR

Model LSFXC2476S/00

Near Waverly, NE 68462

Bryce

Job Details: 04/09/2025

Customer states unit is not cooling properly. Another company was out and did a system upon checking the pressures notice that the unit still has a leak will be needing system work done. Customer will be trying to talk to the company who put in the compressor job complete.

We serviced a

MAYTAG WASHER

Model A1910

Near Des Moines, IA 50317

Brian

Job Details: 04/09/2025

Customer states the unit shakes too much when in operation. Found that the slab the unit is on is unleveled causing the unit to not be balanced. Moved the washer to where the customer instructed me an adjusted the leveling legs. Unit operates as designed. Job complete.

We serviced a

JENNAIR (H) RANGE GAS

Model JGCP536WP01

Near Chicago Precinct, NE 68022

Mike F

Job Details: 04/09/2025

"Customer states right front burner is not igniting. Confirmed complaint. Cleaned Ignitor and burner cap, unit still fails to Ignited. Removed top panel, no damage to Ignitor or wire. Put back together and tested, unit would intermittently light. Quoted gas valve. ; ordrng 1 WPW10371235 (Valve) and 1 WPW10475147 (Spark module) and 1 W10833887 (Ignitor)"

We serviced a

LG RANGE ELEC

Model LSEL6335FE.BRSLLGA

Near Lincoln, NE 68516

Derek F

Job Details: 04/09/2025

"Upon inspection the ovens burners were failing. Multiple burners would not respond to temperature adjustments at the switch. I replaced all 5 switches and reassembled the oven. Finally, I tested each burner and confirmed the oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

GE RANGE GAS

Model JGB281DER2WW

Near Omaha, NE 68106

Cole

Job Details: 04/09/2025

Return with parts. Installed new burner valve.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24SI9

Near West Des Moines, IA 50265

Mike

Job Details: 04/09/2025

Error code a6 on display for no spray arm detected. Filter screen and spray arm were removed when I arrived. Reinstalled the screen and spray arm and put unit into a rinse cycle and is filled and began to circulate. Unit is circulating properly and drains out properly. Checked errors in diagnostics and there was also an f24 motor stalled/stopped/overload. Likely spray arm came off and was stopping the rotor from spinning as everything is working poorly and theres no foreign objects in the sump that would stop the motor from spinning. No issue found other than spray arm being out of place. ; dspstn on spec-tagged invntry: 1 524922P ROTOR

We serviced a

SAMSUNG RANGE GAS

Model NX60T8751SG/AA

Near Des Moines, IA 50310

Mike

Job Details: 04/09/2025

"Unit will power on and cooktop works but once you try to run the oven it generates a cf-0 communication error. Replaced main and sub pcb and now unit is functioning properly. Job complete.Thank you for choosing Hometown Hero Appliance Repair, and please review us on Google and/or Angies list to get your $10 gift card from Jimmy Johns! Thanks, your favorite technician Mike!"

We serviced a

GE DISHWASHER

Model GDF630PSM0SS

Near Omaha, NE 68136

Derek

Job Details: 04/09/2025

"Customer says that the leak is occurring on the left side of the dishwasher. Tech inspected unit and found tub seal and door sweep seal crumpled up and deformed. Both spray arms have possibly split on the ends. Tech removed the toe kick and started a cycle. Dishwssher begins dripping from the left hinge after about 20 minutes. Opened door and tech can see that water has escaped past the seal, but can't determine if the spray arms are in working condition or not. Tech suggests a new spray arms, new door sweep, and new tub seal. Customer declined due to costs. Job is complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPFU19F8WF4

Near Bennington, NE 68007

Shannon

Job Details: 04/09/2025

Thaw evap pan and install drain probe heater kit test ok ; pckd up 1 819043 (Kit)

We serviced a

GE DISHWASHER

Model GDT695SFL5DS

Near Omaha, NE 68154

Shannon

Job Details: 04/09/2025

"Inspect unit dead hooked up nufi and found errors gave est to repair customer ok reset control,and applied software updates test ok"

We serviced a

GE REFRIGERATOR

Model PSS26

Near Waterloo, NE 68069

Mike F

Job Details: 04/09/2025

"Customer states ice is dispensing. Found ice jammed in ice box. Cleared ice, unit is dispensing. Service all collected."

We serviced a

GE REFRIGERATOR

Model GSE26GGECCBB

Near La Vista, NE 68128

Kelvin

Job Details: 04/09/2025

Customer states that unit made a loud whining noise and will not cool. Inspected unit and confirmed issue can't hear.Start relay device trying to turn on but nothing happens. Used spare start device to test to see if the compressor is bad.Unit will not turn on. You know we'll require a sealed system replacement. Repair declined job complete.

We serviced a

LG WASHER

Model WT1201CV

Near Omaha, NE 68124

Mark F

Job Details: 04/09/2025

"Customer states unit gives OE error. Set to spin. Unit drained. Entered diagnostics filled minimal water. Water drained. Filled half the tub. Water drained. Could hear stand pipe backing up. Customer has flood prevention drain hose. Lifted hose to create air gap. Once water breached drain tube, drain pump would sputter then shut off. Customer will need plumber to clear drain pipe. Back pressure from water is causing OE error."

We serviced a

SAMSUNG DRYER

Model DVE55CG7100VA3

Near La Vista, NE 68128

Cole

Job Details: 04/09/2025

Customer states you make noise while running. Tightened loose bearing.

We serviced a

FRIGIDAIRE OVENS ELECTRIC

Model FCRE3062ASC

Near Papillion, NE 68046

Cole

Job Details: 04/09/2025

Return with parts. Installed new heat probe and main board.

We serviced a

GE MONOGRAM (H) REFRIGERATOR

Model ZISS48DCASS

Near Carter Lake, IA 51510

Travis

Job Details: 04/09/2025

Tech was assigned as a helper;

We serviced a

HESTAN GRILL

Model GMBR42-NG

Near Leawood, KS 66206

Chance

Job Details: 04/09/2025

Customer states unit is not lighting on any of the burners. Called tech line for part information and they told me a lot of times the springs inside the caps that hold the fuses get worn down and no longer hold the fuse in the correct spot. Confirmed this is the issue with this unit. Unit will need new fuse box assembly. Ordered part on phone with Heston. Will schedule follow up with customer as soon as part arrives.; ordrng 1 007583-042 (Fuse Box assembly (kc) (already ordered))

We serviced a

ASKO (H) DISHWASHER

Model D5536 SERVICE#D5536X

Near Omaha, NE 68114

Derek

Job Details: 04/09/2025

"Customer says that the toe kick panel won't stay in place after tech was here. Tech entered kitchen and found that the kitchen flooring was sanded, oiled, sealed, and polished since tech was last out. Tech is uncertain if he even removed the panel in either last visit. Customer just wants panel reinstalled so that she can use her machine again. Tech adjusted toe kick mounts and reinstalled toe kick. Job is complete."