We serviced a
GE DISHWASHER
Model GDF550PMRES
Near Huxley, IA 50124
Mike
Job Details:
06/01/2023
Water is backing up into the dishwasher when its not being used. Found that the check valve in the drain hose is not seating off completely and allowing water to drain back into the dishwasher. Installed new drain hose and tested. Everything working properly now. Job complete.
We serviced a
LG WASHER
Model WM5000HVA
Near Council Bluffs, IA 51503
Hunter
Job Details:
06/01/2023
"Customer states unit is not draining properly. Found fault in unit Drain pump. Recommend replacing unit drain pump. Customer approved repair. Installed new pump. Unit is now operating properly. Collected balance. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near West Des Moines, IA 50265
Evan
Job Details:
06/01/2023
"Found that unit is freezing up following ice maker update and water leakage kit. Contacted Samsung and was advised that issue is not repairable. Samsung provided 7000 number. Advised customer that Samsung would be in contact within 2 days to take care of them.; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-13757A EVAP CVR , 1 DA81-05595A RTV OEM DOW 3140 , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
JENNAIR OVENS GAS
Model JGRP536WP01
Near Huxley, IA 50124
Mike
Job Details:
06/01/2023
Ran and tested oven and eventually got it to act up. Sparker/bake electrode when hot was not detecting the flame and would try to reignite 3 times then lock out. Inspected electrode and it has some build up on it. Cleaned with an emery cloth and retested unit and could not get it to act up. If unit begins to act up again will need to replace the sparker/ bake electrode.
We serviced a
DACOR RANGE/COOKTOP GS
Model HGPR30S/NG
Near Johnston, IA 50131
Mike
Job Details:
06/01/2023
Inspected unit and found that the led for the indicator had called out of the crystal when replacing the thermostat. Put led back in and now indicator light is working properly.
We serviced a
GE WASHER
Model GTW680BSJ2WS
Near Omaha, NE 68122
Mark
Job Details:
06/01/2023
"Customer states unit is operating on own, needs control board update"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Granger, IA 50109
Jose
Job Details:
06/01/2023
Customer states that the unit had the lock light flashing and wouldnt unlock. I unplugged the machine for about 5mins and the unit unlocked the door and I was able to open it.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9581SR/AA
Near Urbandale, IA 50323
Mike
Job Details:
06/01/2023
"Unit is not cooling what so ever. Has abnormal temp errors stored in family hub, but also hass c41 communication errors in hass. Compressor and fans were not running when arrived. Put unit into forced run mode and compressor and fans came on and evaporator temps began to drop. Spoke with tech line and they are recommending replacing the main pcb and the family hub together as the c41 communication error can cause a no cool state. Temps were dropping properly in forced run mode and after a power cycle the compressor and fans did come back on."
We serviced a
MAYTAG OVENS ELECTRIC
Model MER8800FZ2
Near Des Moines, IA 50317
Mike
Job Details:
06/01/2023
"Unit is dead u less you turn one of the surface burners on. When on you can start any cycle but it does not heat. Surface burners do not heat either. Inspected unit and found that the power cord was burnt up at the terminal block and l1 was completely disconnected. Unit will need new power cord and terminal block to repair.; dspstn on spec-tagged invntry: 1 5304409888 TRMNL BLK and 1 W10779716 ELEMENT-BAKE , used 1 R3W6FT ( 6' 3W RANGE) from stock"
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/08
Near Omaha, NE 68154
Mike F
Job Details:
06/01/2023
Installed door light. Job complete. Bsh warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW
Near Papillion, NE 68133
Kyle
Job Details:
06/01/2023
Tried calling customer to reschedule went to voicemail; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Omaha, NE 68137
Kyle
Job Details:
06/01/2023
Customer states fz is not cooling properly and is not making ice. Inspected unit fz temp 30* ff temp 50*. Compressor was replaced 3 years ago checked pressures found unit has low side leak. Will need to replace evaporator and filter drier estimate 849.16 customer approved repair. Ordered parts scheduled return visit for Tuesday afternoon; ordrng 1 WPW10608485 (Evaporator) and 1 WPW10143759 (Filter drier)
We serviced a
LG REFRIGERATOR
Model LRSOS2706S
Near Des Moines, IA 50309
Dillon
Job Details:
06/01/2023
"Return with parts. Found it after I swapped out the compressor and the filter dryer that the compressor did not kick on right away. I then did some more testing and looked at the main control board. The geek squad from Best Buy have been out and replace the control board, found that the compressor plug-in was not plugged in. I then plugged it in and found that the machine is operating properly. Job complete. ; used 1 ADH73150210 ( DRIER UV) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS28968S
Near Omaha, NE 68124
Kyle
Job Details:
06/01/2023
Returned with parts replaced compressor and filter drier. Pressurized system to 150 psi and verified no leaks. Vacuumed system down to 700 microns. Recharged system with 55g r600a. Unit tests ok will need to allow 24 hours to cool. Job complete
We serviced a
U-LINE ICEMAKERS - GRID
Model U-CLR1215S-40B
Near Olathe, KS 66061
Christopher
Job Details:
06/01/2023
Jacob arrived before me and fixed the issue before I could arrive.
We serviced a
LG REFRIGERATOR
Model LFXS30796S
Near Overland Park, KS 66224
Christopher
Job Details:
06/01/2023
"Inspected the unit and verified the issue of low cooling. Found service has already been performed by another tech. The compressor, dryer and ff evap was replaced. Confirmed a leak at the high side port of the compressor. Recovered refrigerant and repaired leak. Pressurized and tested for additional leaks. None found. Pulled vacuum and Charged with 4.76 ounces 134A. Checks okay; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 TCA38151706 R134 CMPRSR R134 , and 1 ADL73341411 EVAP"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SG/AA
Near Overland Park, KS 66223
Christopher
Job Details:
06/01/2023
Spoke with the customer to give a call ahead and she said she wants to cancel the appointment because it is to expensive to repair. Call is canceled
We serviced a
GE DISHWASHER
Model GDF550PMR3ES
Near Adel, IA 50003
Mike
Job Details:
06/01/2023
"Installed new circulation pump and reinstalled unit. Ran and tested unit and u it is now circulating water properly. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike!"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Urbandale, IA 50323
Evan
Job Details:
06/01/2023
"Customer complaint is that unit is not dispensing ice. Found that auger motor was frozen up preventing rotation.; ordrng 1 5304519630 (Heater + Assembly) and 1 5304519208 (Auger) and 1 5304519206 (Harness) and 1 5304519207 (Handler), dspstn on spec-tagged invntry: 1 5303918784 AIR HANDLER HSNG"
We serviced a
GE CAFE REFRIGERATOR
Model CYE22TP2MBS1
Near Urbandale, IA 50323
Evan
Job Details:
06/01/2023
Complaint is that high pitched buzz/beep has returned tested unit thoroughly and was not able to replicate noise. Advised customer to video issue and move phone to different positions alongside opening different door and to return contact if issue returns. Job completed.
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Waukee, IA 50263
Dillon
Job Details:
06/01/2023
"Customer stated that the water inlet valve was stripped out And they cannot install a water line to it. I then Called the install team to quote them to replace the water in the valve along with the water hose, job approved. Will return with part. ; ordrng 1 48368 (Hose dsm)"
We serviced a
LG REFRIGERATOR
Model LRFXC2416S
Near Clive, IA 50325
Dillon
Job Details:
06/01/2023
"Return with parts. Found that after I swapped out the main board that there was still an error code. I then swapped both icemakers and found that the machine is operating properly. I found that the icemakers themselves were bad after talking with tech support, claim #Tcc230601705081. Job complete ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811409 R600 CMPRSR"
We serviced a
FISHER PAYKEL RANGE/COOKTOP GS
Model CDV3-365H-N
Near Omaha, NE 68118
Mike F
Job Details:
06/01/2023
"Return with parts, installed new transformer and light assembly. Cooktop is now operating as it should. Job complete. FP warranty."
We serviced a
DCS RANGE PRO HOOD
Model VS48
Near Waterloo, NE 68069
Mike F
Job Details:
06/01/2023
"Customer states fans are making loud noise. Removed grates and turned on fans, heard loud squeaking noise. Examined fans for balance, fans are balanced. Recommend replacing blower motors. Second man requested. Quoted customer, customer approved. Part shows out of stock and special order will need to return when parts arrive.; ordrng 1 237334 (Blower motor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273BF
Near Omaha, NE 68116
Mike F
Job Details:
06/01/2023
"Customer states touch pad is not working and fridge is only producing crushed ice. Found stuck button under touch pad, adjusted button and reassembled, unit still only producing crushed ice. Put unit into diagnostics, crushed,cube selector not responding. Checked function on ice bucket, can move metal bar on ice bucket to change between crushed and cubed ice. Ordering parts will need to return when parts arrive, ; ordrng 1 5304529572 (Display board) and 1 5304529573 (Overlay) and 1 5304526819 (Crush/cube selector) and 1 5304526821 (Ice bucket), states that autho needed"
We serviced a
LG RANGE/COOKTOP EL
Model LSEL6333F.BRSLLGA
Near Ankeny, IA 50023
David M.
Job Details:
06/01/2023
"Rear guard had cosmetic damage, and will need replaced.; ordrng 1 MCR67468503 (Rear guard decor)"
We serviced a
LG REFRIGERATOR
Model LRTLS2403S/00
Near Des Moines, IA 50314
Alex
Job Details:
06/01/2023
"Customer compliant is that unit is not cooling in ff section. Checked temps and got 48 in ff and -8 in freezer. Found ice over air hole and service bulletin about issue. Removed control and found incorrect foam and no foam around duct in freezer section. Ordering foam pieces called out in bulletin along with new evap cover. Will return to complete repair. ; ordrng 1 540jj2042y (Freezer foam - dsm) and 1 Abq73946702 (Control foam - dsm) and 1 AEB75144907 (Evap cover - dsm), dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Overland Park, KS 66224
Eric
Job Details:
06/01/2023
"Customer states unit still leaking water consulted tech line tech line said no more repairs can be made 7 k unit reference number 7005559076; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA81-05595A RTV OEM DOW 3140"
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCTB9
Near Leawood, KS 66206
Eric
Job Details:
06/01/2023
Customer states dishwasher will blink at beep after cycle blinking and beeping is normal operation just in a paused cycle advised customer on how to power off dishwasher when its done
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near Overland Park, KS 66062
Eric
Job Details:
06/01/2023
Found door on fridge side worn out where hinge connects is worn out. Needs new door doors only come in set (5304495003) Qouted 1538.14 customer declined collected service call
We serviced a
SAMSUNG REFRIGERATOR
Model RT16A6195SR/AA
Near Waukee, IA 50263
David M.
Job Details:
06/01/2023
Ice maker was switched off; dspstn on spec-tagged invntry: 1 DA97-00209Z PIPE HTR
We serviced a
SAMSUNG WASHER
Model WF53BB8900ADUS
Near West Des Moines, IA 50266
David M.
Job Details:
06/01/2023
"Changed door due to significant gap on top of door, and changed door latch"
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NZ36K7880UG/AA
Near Urbandale, IA 50323
David M.
Job Details:
06/01/2023
Unit has FO error for communication error. Found main board for dual burner triacs are burned out. This board will need replaced.; ordrng 1 Dg92-01034a (PCB inverter dual burner)
We serviced a
LG WASHER
Model WM4000HBA.ABLEUUS
Near Urbandale, IA 50323
David M.
Job Details:
06/01/2023
Replaced vibration sensor and main board that were intermittently causing unwarranted out of balance errors.
We serviced a
GE OVENS ELECTRIC
Model CTS90DP2N2S1
Near Indianola, IA 50125
David M.
Job Details:
06/01/2023
Ran test and unit is within 15 to 25 degrees of set point.
We serviced a
LG REFRIGERATOR
Model LRFXC2416S
Near Omaha, NE 68022
Derek
Job Details:
06/01/2023
"Inspected unit. Freezer is 8 degrees. Craft ice is turned on, but pressing the test button does not initiate a test cycle and no chime is heard. Removed ice maker assembly and installed new ice maker. Pressing test button immediately causes a test cycle to be run. Harvest and fill are appropriate. Customer has 6 ice option selected. Allow 24-36 hours for cubes to properly produce and begin accumulating. Job is complete."
We serviced a
GE DRYER
Model DWXR463EG2WW
Near Omaha, NE 68116
Derek
Job Details:
06/01/2023
"Customer states that dryer won't start. Had issues with delicate temperature overheating previously. Insoected dryer and confirmed 243vac. Turned timer and timer/knob are defective. Installed new timer and quoted customer for new knob. Customer approved additional expense. Checked airflow leaving home and found airflow inadequate. Vacuumed blower and bulkhead out then retested. Dryer now blowing 15mph airflow out of exhaust leaving home. Job is complete. ; dspstn on spec-tagged invntry: 1 WE04X20416 TIMER PLAS. SHAFT 1 WE11X10007 HEATER,RESTRING KIT , and 1 WH01X10462 KNOB AND CLIP ASM"
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Omaha, NE 68142
Derek
Job Details:
06/01/2023
Inspected dishwasher and found machine not powering on. Cycled power to the user interface and interface now powers on. Provided quote for updated user interface and customer approved. Installed new interface and changed personality to series 10. Reassembled machine and verified all operations are now proper. Job is complete. ; dspstn on spec-tagged invntry: 1 WD21X24900C PCB *ADD CORE*
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Omaha, NE 68164
Derek
Job Details:
06/01/2023
Inspected dishwasher and sump is flooded and leaking. Water level is significantly too high. Brand new disposal is installed under the sink. Checked for plug and plug is removed. Adjusted the drain hose and started machine. Machibe successfully drains out with no repairs made. Tech started rinse cycle and found it operating properly. Tech asked customer to monitor for changes and to call back if drainage issues resume. Job is complete.
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Missouri Valley, IA 51555
Hunter
Job Details:
06/01/2023
"Customer states unit will not drain. Phone fault in unit drain pump. Recommend replacing pump. Repair is covered by customer home warranty. Installed new drain. Unit is now operating properly. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Missouri Valley, IA 51555
Hunter
Job Details:
06/01/2023
"Customer states unit is not cooling in fresh food or freezer section. Found fall in unit sealed system. Recommend sealed system repair. Customer declined to make repairs at this time. Customer requested a dryer vent cleaning. Performed cleaning and collected balance. Job complete. Thank you, from your Hometown Hero, Hunter!; dspstn on spec-tagged invntry: 1 W10843055 CNTRL "
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Lincoln, NE 68506
Kevin
Job Details:
06/01/2023
Installed ice route and bucket due to cracks and leaking. ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT and 1 DA97-08680G ICE CASE ROUTE
We serviced a
LG REFRIGERATOR
Model LMXS28626S/06
Near West Des Moines, IA 50266
Alex
Job Details:
06/01/2023
"Tapped into system and got high side pressure at 46.2 and low side at 6500 microns indicating a leak. I reclaimed remaining refrigerant. Unit will need the freezer evaporator and drier replaced. I removed and replaced the drier. I removed old evaporator and welded in new one.Then proceeded to pressurize system with nitrogen to 20p psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 15 minutes and achieved a 1200 micron vacuum. After removing vacuum, pump the vacuum settled out at 1600 microns. Vacuum holding steady. I then recharged system with 55g of r600 refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA36811409 R600 CMPRSR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lincoln, NE 68510
Kevin
Job Details:
06/01/2023
"Heating error. Ran service mode. Got 7.3 amps in test cycle. Circuit works. Found heater working and in good condition, customer complaint about not washing some times found filter not locked in causing it to float up and stop the spray arm. Called WPL. He agrees customer Edu. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER"
We serviced a
HOTPOINT OVENS GAS
Model RGB745WEH3WW
Near Omaha, NE 68110
Mark
Job Details:
06/01/2023
"Customer states that unit isnt heating on bake cycle, ignitor needs replaced ; used 1 5303935066 ( UNI.FLAT IGNITOR KIT) from stock"
We serviced a
GE REFRIGERATOR
Model ESH22XGPAWW
Near Fort Calhoun, NE 68023
Mark
Job Details:
06/01/2023
"Customer states unit isnt cooling well in freezer, system is failing ; dspstn on spec-tagged invntry: 1 WR50X60 THERMOSTAT,DEFROST 1 WR51X10101 HEATER HARNESS DEF AS , 1 WR55X10025 SENSOR TEMP , 1 WR55X10942C CNTRL *HAS CORE* , 1 WR30X10093 ICE MKR R134 , and 1 WR57X33326 VLV (WR57X10051)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DCO
Near Lincoln, NE 68503
Kevin
Job Details:
06/01/2023
"Washer un hooked. Clamp missing on drain hose. Hooked up drain hose and added clamp. Hooked up water lines. Found Door lock errors. Shifter , Communication errors stored in history. Ran auto test found unit not shifting to spin. Found corrosion under gearcase"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Lincoln, NE 68504
Kevin
Job Details:
06/01/2023
Rh seal ripped at flap on bottom left of door. Called new leaf said they cover seals. Ordering part. ; ordrng 1 W10846057 (Seal)
We serviced a
SAMSUNG WASHER
Model WA48H7400AW/A2
Near Lincoln, NE 68531
Derek F
Job Details:
06/01/2023
I arrived today with a new main PCB to complete the repair. I first disconnected power and gained access to the main PCB. I then removed the old one and installed the new one. I then tested the washer and got no feedback at the UI. I called Samsung techLine and the technician said the board was bad via voltage readings from the connectors. I will return with a new main and sub PCB to complete the repair. Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 DC92-01625A (Main PCB) and 1 DC92-01624A (Sub PCB)
We serviced a
GE CAFE REFRIGERATOR
Model CYE22TP2MDS1
Near Overland Park, KS 66213
Eric
Job Details:
06/01/2023
Replaced heater and TCO tested heater heater warmed up and melted som ice unit now functioning properly
We serviced a
LG REFRIGERATOR
Model LFXS30796S
Near Lenexa, KS 66227
Jacob E
Job Details:
06/01/2023
"Unit was partially cooling at arrival. FF Evap was leaking. Replaced FF Evap, compressor,filter drier and updated main board. Unit is starting to come down in temp. Please be sure to leave a review on Google , Angies List, or even Facebook! Thank you, from your Hometown Hero, Jacob! ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341411 EVAP , 1 ADL73981017 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
WHIRLPOOL STACK WASH/DRY
Model WET4027EW0
Near Omaha, NE 68116
Shannon
Job Details:
06/01/2023
Tech was assigned as a helper;
We serviced a
LG MICROWAVE OVEN
Model LMHM2237ST/01
Near Omaha, NE 68116
Shannon
Job Details:
06/01/2023
Has 120 volts in and out of noise filter board unplugged unit from wall and plugged back unit working assy issues would recommend main board and noise filter board unit working when there
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Omaha, NE 68142
Shannon
Job Details:
06/01/2023
"393.12 seals worn black on clothing ; ordrng 1 280140 (Seal both rear and front need two)s, dspstn on spec-tagged invntry: 1 WPW10547292 IDLER W/BRKT (279640)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Omaha, NE 68142
Shannon
Job Details:
06/01/2023
Door not closing adjust door and manifold unit now shuts and works again
We serviced a
SCOTSMAN ICEMAKERS - GRID
Model CU0920MA-1A
Near Bennington, NE 68007
Shannon
Job Details:
06/01/2023
Fan motor failure est497.12; ordrng 1 10002 (Motor)
We serviced a
SUB ZERO REFRIGERATOR
Model 532
Near Omaha, NE 68154
Shannon
Job Details:
06/01/2023
Customer not available today ; ordrng 1 482040 (Ice maker)
We serviced a
SCOTSMAN ICEMAKERS - GRID
Model SCN60PA
Near Omaha, NE 68130
Shannon
Job Details:
06/01/2023
"Return with switch assy install and test now working ; dspstn on spec-tagged invntry: 1 428734 CLEANER,I/M NICKLE SAFE"
We serviced a
LG REFRIGERATOR
Model LFC24770ST/03
Near Omaha, NE 68132
Jacob
Job Details:
06/01/2023
Customer states ice maker is not making ice. Will need to order ice maker. ; ordrng 1 AEQ72909603 (Ice maker)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Omaha, NE 68106
Jacob
Job Details:
06/01/2023
"Customer states unit is flooding the house. Moved drain line to a high loop. ; dspstn on spec-tagged invntry: 1 154701001 SPLASH SHIELD KIT 1 154827601 GASKET , 1 154844101 MOTOR KIT , and 1 A00126401 PUMP ASSEMBLY"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/01
Near Papillion, NE 68133
Jacob
Job Details:
06/01/2023
Customer states unit is not cooling properly. Installed new heater assembly.
We serviced a
LG REFRIGERATOR
Model LFC24770ST.ASTCNA0
Near Omaha, NE 68127
Jacob
Job Details:
06/01/2023
Customer states unit is not cooling. Installed new compressor and filter drier.
We serviced a
LG DRYER
Model DLEX3360W
Near Omaha, NE 68144
Brandon
Job Details:
05/31/2023
Unit needs new rollers. Ordered and scheduled return. ; ordrng 4 4581EL2002H (Roller)s
We serviced a
SAMSUNG REFRIGERATOR
Model RSG307AARS/XAA
Near Omaha, NE 68135
Darrin
Job Details:
05/31/2023
"The customer states that the unit is getting a 22e and a 5 e. Pulled unit apart and found a piece of tape that had made it to the fan stopping the fan. Found that defrost Temp sensor was not plugged in all the way. Removed tape and checked fan. Fan is working properly and the sensor error went away. Please give unit 24 hours to reach set Temps. Thanks from your technician Darrin. Have a great day. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Urbandale, IA 50323
Evan
Job Details:
05/31/2023
Complaint is that unit is not cleaning bottom rack properly. Found that wash vane had detached from motion assembly. Connected updated wash vane and unit is now operating properly without ; dspstn on spec-tagged invntry: 1 DD97-00484D MOTION ASM and 1 DD97-00501E VANE
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS3
Near Omaha, NE 68135
Koby
Job Details:
05/31/2023
Customer states unit is leaking and lower rack wheels are broken. Recommend replacement of lower rack wheels. Would need to order parts to install upon return.
We serviced a
BOSCH DISHWASHER
Model SHPM98W75N/10
Near Omaha, NE 68108
Jacob
Job Details:
05/31/2023
"Customer states unit is not operating properly. Will need to order parts. ; ordrng 1 12016887 (Main control) and 1 11019860 (Ui control), dspstn on spec-tagged invntry: 1 10023852 INLET VALVE DW"
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near Bellevue, NE 68123
Kyle
Job Details:
05/31/2023
"Customer states unit will not start. Inspected unit f4e4 code stored found heating element failed and grounded and blew thermal cutout. Unit needs new heater and thermal estimate 398.03 customer approved repair. Replaced heater and thermal unit tests ok. Job complete; dspstn on spec-tagged invntry: 1 279640 PULLEY , used 1 WP3392519 (THRML CUTOUT) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Kansas City, MO 64163
Chance
Job Details:
05/31/2023
Customer states unit is not entering wash cycle. Inspected unit and found whenever dishwasher is draining the garbage disposal would also kick on. Tried unplugging garbage disposal from outlet tat dishwasher is on and lost power to dishwasher. Found that neither would get power unless both were plugged into outlet simultaneously. Garbage disposal is likely drawing too much power for dishwasher to go into wash phase. Customer will need outlet looked at. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RS22T5561SR/AA
Near Omaha, NE 68144
Brandon
Job Details:
05/31/2023
"Unit failed and hasnt been cooling for months, the smell from rotten food is throughout the house. Unit keeps displaying No.41 (41C error) communication error between the display and main PCB and has been recommended to replace both. Ordered parts and will schedule when received. ; ordrng 1 DA92-01196A (Main PCB) and 1 DA97-17068Z (HUB DISPLAY)"
We serviced a
LG REFRIGERATOR
Model LMXC23746S/01
Near Omaha, NE 68134
Mark F
Job Details:
05/31/2023
Customer states unit isnt producing ice or water. Unit had 1f error for ice fan. Found no water was supplied to unit. Turned water on to unit and reset fridge. Error went away. Was able to get water out of the dispenser. Cycled ice maker and got water in ice tray. Informed customer. Please allow 24 hours for unit to produce ice.
We serviced a
SAMSUNG WASHER
Model WF45B6300AP/US
Near Omaha, NE 68102
Mark
Job Details:
05/31/2023
Verified normal operation of unit. Inner door needs wiped off at end of every cycle
We serviced a
NXR OVENS GAS
Model NK4811LCK
Near Lincoln, NE 68520
Ali
Job Details:
05/31/2023
During inspection I gained access to the bake igniter and checked amperage. Unit was pulling 0 amps. Confirmed the broil ignited properly. Removed the bake igniter and installed a new igniter assembly. Preheated the oven to 350 degrees. Unit is now operating properly. Ali!
We serviced a
LG WASHER
Model WT7800CW
Near Lincoln, NE 68531
Ali
Job Details:
05/31/2023
During inspection I confirmed proper power feeding the control board. Disassembled the user interface and I was able to bypass the power and turn the unit on. Unit will need a new user interface assembly. Rescheduled ; ordrng 1 AGL76194070 (Panel front)
We serviced a
GE WASHER
Model GW460ASJ7WW
Near Papillion, NE 68133
Dom
Job Details:
05/31/2023
Customer states unit is not spinning. Unit will need transmission.
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Omaha, NE 68111
Derek
Job Details:
05/31/2023
Customer states that washer is full of water and won't drain. Confirmed complaint. Turned on drain and spun and pump is energized but not moving water. Manually emptied sump and emptied all water from machine. Removed filter and no debris is present. Impeller is not blocked or jammed. Provided quote for new pump and housing but customer declined. Job is complete.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW
Near Omaha, NE 68136
Derek
Job Details:
05/31/2023
"Arrived and tenant indicates that she believes the heating element has failed in the dryer. Turned dryer on. Machine begins tumbling, and relay pcb clicks after 3 seconds of tumbling has occurred. No heat is produced, however. Disassembled dryer and confirmed that the heating element is faulty. Called landlord to quote and landlord did not answer. Bypassed damaged section of heater and monitored operation. Heater is not cycling properly. Landlord called back and tech quoted for replacement heater and replacement pcb. Landlord declined quote due to costs and would like to replace machine. Job is complete. ; dspstn on spec-tagged invntry: 1 DC47-00019A OEM SUB ASSY and 1 DC97-14486A HEATING ELEMENT COMPLETE("
We serviced a
BEKO REFRIGERATOR
Model G91629NW
Near Urbandale, IA 50323
Alex
Job Details:
05/31/2023
Customer compliant is that mullion is broken. Took photos of broken mullion and replaced. Door is now properly latching. Job complete.
We serviced a
GE DRYER
Model DCVH515EFOWW
Near Omaha, NE 68164
Shannon
Job Details:
05/31/2023
"Disassemble unit replace belt test ok discount given ; dspstn on spec-tagged invntry: 1 WE49X21874 MAINT KIT- WE24M124 , used 1 134503600 (Belt) from stock"
We serviced a
LG WASHER
Model WT7900HBA/03
Near Omaha, NE 68022
Shannon
Job Details:
05/31/2023
Replace board thermostat and water valve warm water in this machine when initial fill for energy is only slightly warmer than cold unit has a heater all is working as should now test ok warm water is only going to be slightly warmer than a cold fill ; pckd up 1 6322fr2046g (Sensor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MSJA
Near Omaha, NE 68112
Mark F
Job Details:
05/31/2023
Customer states unit is leaking. Found fill tube to be spilling over. Steamed and removed all ice. Used plastic tube to cover half pipe in its entire. Cycled ice maker and watched fill. No leaks or drips coming from ice maker. Informed customer to keep an eye on it for a few cycles. Unit operating properly.; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN
We serviced a
LG REFRIGERATOR
Model LFX25974ST/05
Near Crete, NE 68333
Kevin
Job Details:
05/31/2023
Installed new water system all was black and plugged. Now works good no leaks. ; dspstn on spec-tagged invntry: 1 AJU72992601 VALVE
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG/AA
Near Omaha, NE 68106
Dom
Job Details:
05/31/2023
Customer states unit has an ocean error code. Unit will need drain pump and motor and vane.; dspstn on spec-tagged invntry: 1 DD31-00016A MTR-DRN
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS6A
Near Omaha, NE 68105
Dom
Job Details:
05/31/2023
Customer states unit is not starting. Unit will need main pcb.; ordrng 1 5304512731 (Control board)
We serviced a
LG REFRIGERATOR
Model LFXS30726S
Near La Vista, NE 68128
Dom
Job Details:
05/31/2023
Customer states unit is spilling water behind ice maker. Cleared line of gunk and debris and started filling properly.; dspstn on spec-tagged invntry: 1 AEQ73130004 ICE MKR
We serviced a
LG WASHER
Model WM0642HW-01
Near Omaha, NE 68154
Shannon
Job Details:
05/31/2023
Unit full of water drain pump failure gave est to replace customer ok replace pump test ok ; used 1 4681ea2001t (Drain pump) from stock
We serviced a
GE DISHWASHER
Model GDT695SSJ4SS
Near Shawnee, KS 66218
Eric
Job Details:
05/31/2023
"Replaced ui board and main board square trade sent them unit is still not working getting power only piece left is wire harness ordered new harness; ordrng 1 WD21X21664 (Wire harness door), states that autho needed"
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Council Bluffs, IA 51501
Hunter
Job Details:
05/31/2023
"Customer states unit will not start. Found fault in unit. Thermal fuse. Recommend replacing thermal fuse. Customer approved repair. Installed new thermal fuse. Unit is now operating properly. Collected balance. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
DACOR OVENS ELECTRIC
Model PO227BK
Near West Des Moines, IA 50265
Alex
Job Details:
05/31/2023
Customer compliant is that unit is throwing a L43 error. Tested upper oven and unit threw L43 but was still preheating. Tested lower oven and I can hear really constantly clicking. Checked error codes and only error is L43. Unit will need a new lower oven relay board. Quoted customer for board replacement. Customer approved repair. Customer paid in full. Will return 6/7 to complete repair. ; ordrng 1 DE81-09742A (Relay board - dsm)
We serviced a
FRIGIDAIRE DRYER
Model FEX831FS2
Near Des Moines, IA 50315
Alex
Job Details:
05/31/2023
Job has been double booked.
We serviced a
GE OVENS ELECTRIC
Model PT7050SF3SS
Near Omaha, NE 68135
Brandon
Job Details:
05/31/2023
"F34 sparatic and never happens when its running, only when unit is not in use. Tested all functions and everything is working properly. Called GE tech line and they said the F34 error has to do with the temp sensor and control board. Tech line said to also hardwire the temp sensor during replacement. Ordered parts and will schedule when parts arrive. ; ordrng 1 WB27X25554 (Control) and 1 WB21X10165 (Temp sensor)"
We serviced a
SAMSUNG DRYER
Model DDE52N775OW /A3
Near Omaha, NE 68144
Brandon
Job Details:
05/31/2023
Replaced the main control board and tested unit. Everything is back working as intended!
We serviced a
LG REFRIGERATOR
Model LSXS26326S.ASTCNA0
Near Elkhart, IA 50073
Jose
Job Details:
05/31/2023
"Levelers broken last time, installed the new levelers. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2332LP0
Near Omaha, NE 68112
Mark
Job Details:
05/31/2023
"Customer states unit has syce error, unit needs board replaced ; ordrng 1 242114903 (USER INTERFACE) and 1 5303918525 (ELECTRONIC CONTROL - POWER BOARD), dspstn on spec-tagged invntry: 1 241509402 MOTOR"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8WF0
Near Douglas, NE 68022
Koby
Job Details:
05/31/2023
"Customer states icemaker housing is broken. Inspected unit and found fill cup is broken off of the housing, causing icemaker not to fill. Recommend replacement of housing. ; ordrng 1 5304524652 (Icemaker housing)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FKWH17
Near Omaha, NE 68117
Dom
Job Details:
05/31/2023
Customer states unit is not dispensing water. Units line inside of the fridge froze and needed to be thawed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Omaha, NE 68127
Dom
Job Details:
05/31/2023
Customer states unit is making slow ice. Reset unit and is operating better.; dspstn on spec-tagged invntry: 1 DA97-07603B ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Overland Park, KS 66224
Eric
Job Details:
05/31/2023
Customer states unit leaking water even when water is turned off found water coming from freezer section cleared out ice block on bottom of freezer drain tube p trap was clogged with sediment cleared clog p trap now draining as it should unit working correctly collected service cal and charged 60 for ice clean and drain clean; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN
We serviced a
LG MICROWAVE OVEN
Model LMHM2237ST/01
Near Omaha, NE 68116
Shannon
Job Details:
05/31/2023
"Inspect unit disassemble and test all working today test ok ; dspstn on spec-tagged invntry: 1 11QBP0236 6851W1A002E WHEN OUT 3 28QBP0496 SWITCH 1/4 SPDT , and 1 6324W1A001L MAG EAS42812937"
We serviced a
LG WASHER
Model WM3670HVA
Near Omaha, NE 68122
Gary
Job Details:
05/31/2023
"Customer states that unit stops mid cycle , retrieved code , oe. Ran a drain a spin cycle unit is not ablr to drain water. Quoted customer for parts and labor and customer approved. Installed new drain pump and ran the same cycle and this time unit is able to drain."
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
