Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

LG REFRIGERATOR

Model LRFVS3006D

Near Ankeny, IA 50021

Jose

Job Details: 06/19/2023

New ice maker installed. Job complete

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA

Near Mission, KS 66205

Eric

Job Details: 06/19/2023

"Customer states unit completely dead. Tested voltage from wall unit getting 120 volts. Took main board cover off, found power plug loose. Passed plug back in unit powered on tested unit for 10 minutes unit working great."

We serviced a

GE RANGE/COOKTOP EL

Model JGSS66SEL3SS

Near Norwalk, IA 50211

Alex

Job Details: 06/19/2023

Customer compliant is that unit is tripping breaker. Customer says it sometimes happens after the unit is preheated and they open door and close it back up. Installed new bake igniter and tested unit. Unit did not trip breaker. Once preheat was hit I opened door for a minute and cooled it again without unit tripping breaker. Job complete.; used 1 5303935066 (UNI.FLAT IGNITOR KIT) from stock

We serviced a

SUB ZERO REFRIGERATOR

Model BI-42SD/0

Near Omaha, NE 68130

Shannon

Job Details: 06/19/2023

Return with valve install test ok ; dspstn on spec-tagged invntry: 1 7002740 ICEMKR

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Johnston, IA 50131

Mike

Job Details: 06/19/2023

"Frost building up on bottom of ice maker and ice blocking air channel above auger fan. Defrosted all,ice and ice room is not leaking. Poured water in ice route and water is leaking past flap. Removed ice route and cleaned up fridge side mating surface, and flapper gasket. Performed water test again and it is no longer leaking. Customer broke glass on lower shelf and would like or order new one. ; ordrng 1 DA97-08511D (Lower shelf drop ship from Samsung to customer), dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR"

We serviced a

SUB ZERO REFRIGERATOR

Model BI-42SID/O

Near Omaha, NE 68154

Travis

Job Details: 06/19/2023

Replaced ice chute mullion assembly. Cleared the frost build up. Verified it now opens and closes properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Council Bluffs, IA 51503

Hunter

Job Details: 06/19/2023

"Customer states unit will intermittently hum from the freezer and the water dispenser and ice dispenser will not work during this time. Unit was operating properly when tech arrive. Unable to reproduce customer issue. Contacted Tech Line and Tech Line advised customer to record noise if issue happens again. Job complete. Thank you, from your Hometown Hero, Vince!"

We serviced a

BOSCH REFRIGERATOR

Model B36FD50SNS/01

Near Omaha, NE 68142

Shannon

Job Details: 06/19/2023

Arrived at house no water out door pulled unit forward 1 inch water out door started working was kinked behind unit

We serviced a

LG REFRIGERATOR

Model LRTLS2403S

Near Overland Park, KS 66224

Christopher

Job Details: 06/19/2023

TCc230619129878. Inspected the unit and verified the issue. Found the insulation was hollow at the door in the liner in the freezer causing frost build up and then blocking air from going to the fridge. . Called tech line and confirmed. Unit unrepairable.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV

We serviced a

BOSCH DISHWASHER

Model SHX33RF5UC/64

Near Bennington, NE 68007

Shannon

Job Details: 06/19/2023

Unit full of water unit loose in cabinet remove water has bad drain pump and showing signs of main pump rust door latch not always engaging customer to look at new

We serviced a

BOSCH WARMING DRAWER

Model HWD5751UC/2

Near Mission Hills, KS 66208

Christopher

Job Details: 06/19/2023

Inspected the unit and verified the issue of door not closing properly. Found the rails are damaged and needs replaced. Ordering rails; ordrng 2 12024637 (Rail)s

We serviced a

GE REFRIGERATOR

Model GFE28HSHGSS

Near Omaha, NE 68130

Shannon

Job Details: 06/19/2023

Wr87x23410 is needed has locked rotor customer has compresser warranty through assurance 10 year they trying to get transferred to home town hero is currently with metro tv

We serviced a

LG REFRIGERATOR

Model LMXS30776D

Near Omaha, NE 68135

Brandon

Job Details: 06/19/2023

"Unit is set to 33 and -6, freezer is negatives and fresh food is 40 at time of arrival. Unit is needing a sealed system. Quoted customer for repairs. ; dspstn on spec-tagged invntry: 1 ADL74221802 EVAP and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Omaha, NE 68130

Shannon

Job Details: 06/19/2023

"Inspect unit disassemble inspect for use test ok ; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA81-05595A RTV OEM DOW 3140 , 1 DA82-01415A WATER LEAKAGE KIT , 1 DA82-02695A ICEMKR UPDATE , 1 DA97-13757A EVAP CVR , and 1 DA97-14474C ICE BCKT"

We serviced a

GE OVENS ELECTRIC

Model PT7050SF3SS

Near Omaha, NE 68135

Brandon

Job Details: 06/19/2023

Used dolly to pull out single oven unit. Replaced main control and temperature sensor. Reinstalled oven and tested unit. No errors and unit is working properly.

We serviced a

GE DISHWASHER

Model GDT580SMF0ES

Near Omaha, NE 68116

Mike F

Job Details: 06/19/2023

"Customer states dishwasher is leaking fro, the front. Started dishwasher and found leak coming from front left and vent. Checked vent cover and found it loose. Tightened vent cover and leaking has seems to have stopped. Floor is warped from water damage, tech unable to remove dishwasher to remove front panel. If leaking returns, recommend replacing vent gasket and dispenser gasket. Quoted for gasket replacement. Customer to wait on repairs. Service call collected."

We serviced a

LG REFRIGERATOR

Model LRMVS3006S

Near Omaha, NE 68124

Brandon

Job Details: 06/19/2023

Compressor is a different/updated part from the original and will not sound the same as before. Everything is running and sounding as intended. Checked temps 37/0 at time of arrival. Unit is working properly. ; dspstn on spec-tagged invntry: 1 ADL76681401 EVAP and 1 TCA36811409 R600 CMPRSR

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Bellevue, NE 68123

Mike C

Job Details: 06/19/2023

12716 s 28th ct. is the address of the unit. Customer complaint unit would not drain in audible clicking noise. Initial inspection found drain pump obstruction. Cleared obstruction and unit is now draining as designed. Found relay switching on and off on main control board. Recommend replacing control board. Part ordered. Waiting for authorization. When part arrives call customer to reschedule.; ordrng 1 W11189137 (Control unit)

We serviced a

SAMSUNG WASHER

Model WF328AAW/XAA

Near Lincoln, NE 68521

Derek F

Job Details: 06/19/2023

Upon inspection the washer was excessively moving during higher speeds of spin. I ran the unit through a normal wash cycle empty and observed the drum bouncing when speeds increased. The dampers on the unit have begun to wear out. Four new dampers would be needed to complete the repair. Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE . Derek!; dspstn on spec-tagged invntry: 4 DC66-00470A DAMPER

We serviced a

SAMSUNG REFRIGERATOR

Model RF23R6201SG/AA

Near Papillion, NE 68133

Mike C

Job Details: 06/19/2023

"Customer complaint of no power going to unit. Customer said there was a recent power surge. Initial inspection of unit found unit dead with no power output. Checked main control board and found 120 V supplied but no output. Disconnected all outputs to board except DC control. Plugged unit in and found unit interior lighting and control board display lit with several error codes. Individually plugged in each DC connector then plugging unit in. Then plugged in every AC output connector from board and tested for shorts. After all AC output, plugged back in, compressor, fired up and ran as designed. after visual support with Samsung tech-support, it was determined that the left door DA82-02735B must be replaced because of a failed ambient air temperature sensor that is not serviceable. Customer has 30 days to decide and keep service call. Service calls is collected."

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW01

Near Malcolm, NE 68402

Kevin

Job Details: 06/19/2023

Errors on rinse cycle. Wash and rinse LED flash unit stops and tones. Cold water not coming through valve vary well. Very slow compared to hot water. Needs cold valve. Unsure on availability schedule when in. ; ordrng 1 203741 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EWH4

Near Bellevue, NE 68123

Mike C

Job Details: 06/19/2023

Customer complaint of top rack not connected to sides. Inspection found adjusters broken on both sides and must be replaced. Customer approved repairs. Parts were installed and rack was installed in dishwasher. Unit is now working as designed. Recommend customer use cleaning tablets monthly and use rinse aid. Job complete.

We serviced a

SAMSUNG WASHER

Model WA50B5100AV/US

Near Lincoln, NE 68506

Kevin

Job Details: 06/19/2023

Replaced valves now working. Passed hass

We serviced a

ELECTROLUX REFRIGERATOR

Model FFHT1826LS0

Near Ankeny, IA 50023

Dillon

Job Details: 06/19/2023

"Customer stated that the machine was leaking water from the freezer into the fridge. Found the water fill line was cockeyed, causing water to drip down. I dont quoted customer to adjust the waterline and install RTV on the outside of the fridge so no heat can get inside of the freezer. Found that the machine is operating properly otherwise. ; dspstn on spec-tagged invntry: 1 241798231 ICE MKR 5303918277 and 1 819043 HEAT-PROBE DEF DRAIN"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SR/AA

Near Leshara, NE 68064

Shannon

Job Details: 06/19/2023

"Perform ice maker update with bucket 24 hours for ice ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02653A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

LG REFRIGERATOR

Model LFX25991ST

Near Ankeny, IA 50021

Dillon

Job Details: 06/19/2023

"Customer stated That the machine was not cooling at all. Found the reason this is happening is because the compressor has gone inefficient, I then quoted customer to replace. Job approved, after the customer called LG techline to get parts coverage. I sent Shelli and Preston an email showing that LG will cover the parts. But found that the machine is operating properly now after replacing. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341411 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFF

Near Omaha, NE 68022

Travis

Job Details: 06/19/2023

"Installed new filter drier, evaporator, heat exchanger, thermistor and button overlay. Unit is now operating properly. ; used 1 WPW10143759 (UV DRIER (WPL)) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SR/AA

Near Overland Park, KS 66223

Eric

Job Details: 06/19/2023

"Customer states ice maker freezes up cleared ice room installed ice maker service kit silicone in ice room new ice bucket and auger wasnt working replaced auger; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02638A ICEMKR UPDATE , and 1 DA97-12540K AUGER"

We serviced a

FRIGIDAIRE RANGE/COOKTOP GS

Model PCFD3668AF

Near Urbandale, IA 50323

Dillon

Job Details: 06/19/2023

"Parts have not arrived. Went and talked to Christina, customer is very antsy to get this issue figured out. Will assemble door when parts arrive. ; saved tckt"

We serviced a

GE ICEMAKERS - GRID

Model NO ICE MAKER

Near Urbandale, IA 50323

Dillon

Job Details: 06/19/2023

"Did not have a third ice maker; dspstn on spec-tagged invntry: 1 428734 CLEANER,I/M NICKLE SAFE"

We serviced a

LG RANGE/COOKTOP GS

Model LDG4315BD/00

Near Omaha, NE 68144

Koby

Job Details: 06/19/2023

"Return with parts. Disassembled unit and removed old ignitor and removed flame distributor, cut out portion of flame distributor that was contacting ignitor. Installed new ignitor and reassembled unit. Preheated unit to 500 degrees, unit functions properly. Job complete."

We serviced a

THERMADOR HOOD

Model UCVM36FS

Near West Des Moines, IA 50266

Dillon

Job Details: 06/19/2023

"Customer complaint is that the unit was not going up at all, I returned with the motor. Found that after swapping the motor that machine is operating properly. Job complete."

We serviced a

AMANA DRYER

Model NDE5805AYW

Near Omaha, NE 68138

Koby

Job Details: 06/19/2023

Customer states unit is not tumbling. Inspected unit and found that idler has seized. Need to submit part to warranty for authorization. ; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP)

We serviced a

GE REFRIGERATOR

Model PYE22KYNIFS

Near Indianola, IA 50125

Alex

Job Details: 06/19/2023

Customer compliant is that unit is dispensing water very slowly. Tested dispenser and water is barely coming out. Slid unit out on floor protection and tested line from the wall. Flow isnt bad but also not super high pressure. Shot water into a glass pitcher and saw quite a bit of particulates floating in the water. Dumped water and tested again and no particulates are floating in the second test. Reconnected water line and tested flow from dispenser. Flow is significantly better. Had customer test unit as well and flow is good. Job complete.

We serviced a

GE PROFILE REFRIGERATOR

Model PSHF6PGZBEWW

Near Omaha, NE 68137

Koby

Job Details: 06/19/2023

"Customer states unit isnt making a lot of ice. Inspected unit and found temperatures of -4 degrees in the freezer and 38 degrees in the fresh food compartment. Ran ice maker test cycle and found that icemaker is not filling completely. Tested water and found that water dispenses slowly as well. Recommend replacement of inlet valve.; dspstn on spec-tagged invntry: 1 WR51X10055 HEATER LONG , pckd up 1 WR57X33326 (Inlet)"

We serviced a

ZEPHYR WINE COOLER

Model PRB24C01BG

Near Indianola, IA 50125

Alex

Job Details: 06/19/2023

Customer compliant is that fan is noisy when running. Customer was sent new fan. Replaced fan and tested unit. Noise no longer present.

We serviced a

SAMSUNG REFRIGERATOR

Model RF268ABPN/XAA

Near Omaha, NE 68135

Koby

Job Details: 06/19/2023

Customer states pieces of ice maker broke off and fell into ice bucket. Inspected unit and found that sensor is not affixed to bottom of ice tray due to pieces that were broken off. Unit will not make ice properly with sensor not in place. Recommend replacement of ice maker. ; dspstn on spec-tagged invntry: 1 DA97-07365G ICEMAKER and 1 DA97-07603B ICEMAKER

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS/XAA

Near Omaha, NE 68135

Koby

Job Details: 06/19/2023

Customer states unit leaks from freezer intermittently. Inspected unit and found temperatures of 0 degrees in the freezer and 38 degrees in the fresh food compartment. Disassembled and inspected unit and found that condensate drain pan is frozen over. Recommend defrosting and clearing drain.

We serviced a

ZEPHYR WINE COOLER

Model PRB24C01BG

Near Prairie Village, KS 66207

Christopher

Job Details: 06/19/2023

Installed compressor and evaporator with dryer and checked for leaks. No leak found. Charged with 34 g r600 after pulling a vacuum. Pressures are good with -8 low side and 45 high side. Unit checks okay.

We serviced a

SCOTSMAN ICEMAKERS - GRID

Model DCE33A-1BB

Near Bennington, NE 68007

Travis

Job Details: 06/19/2023

Replaced condenser and hot gas valve. Unit now operating properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG/AA

Near Gardner, KS 66030

Eric

Job Details: 06/19/2023

"Customer states freezer handle broken water leaks from fresh food and freezer ice maker doesnt work. Found water that leaks from fresh food gets into freezer section and freezes up ice maker tube. Handle broken can only be replaced by new freezer door part that broke isnt available but freezer door assembly is. Will put water leakage kit back on on return visit.; ordrng 1 DA82-02517E (Freezer door), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-00209Z PIPE HTR , 1 DA97-07603B ICEMAKER , and 1 DA97-12609C COVER-EVAP"

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061UG

Near Waukee, IA 50263

David M.

Job Details: 06/19/2023

Returned to double check wiring and found micro switch for Diverter was missing one connection

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6311SS/AA

Near Olathe, KS 66061

Eric

Job Details: 06/19/2023

Customer states cooktop works but oven doesnt no power to display and no light when opening the door. Checked powers coming in main board is getting 120 volts on L1 and L2 and getting 240 across both. But no power to display or light. Ordered new display and main PCB ; ordrng 1 DG94-04042A (Pcb) and 1 DG92-01232B (Display)

We serviced a

BOSCH DISHWASHER

Model SHS843AF5N/01

Near Garland, NE 68360

Derek F

Job Details: 06/19/2023

Upon inspection the UI panel is cracked around the cycle selection buttons. A new UI panel will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE . Derek!; ordrng 1 20001474 (UI panel)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Olathe, KS 66061

Eric

Job Details: 06/19/2023

Replaced auger motor tested unit with cubed ice unit has some crushed ice with cubed ice explained that there would always be some crushed iced with cubed ice and that operation is normal; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER

We serviced a

LG WASHER

Model WT7300CW.ABWEUUS

Near Des Moines, IA 50311

Evan

Job Details: 06/19/2023

Complaint is that unit will not stop filling with water. Found that pressure sensor tube was severed. Replaced pressure sensor + Tube and unit is now opening properly.

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US

Near Lenexa, KS 66215

Eric

Job Details: 06/19/2023

Customer states unit doesnt go into spin cycle always gives unbalanced error no matter the load size. Tested dampers by placing hand int tub no bounce in dampers checks ok. Spin basket with hand noticed that the basket wobbles a little drive. spin basket appears to be out of shape. Creating wobble affect. When clothes are added to washer unbalanced error occurs. Ordered new spin basket assembly.and clutch ; ordrng 1 DC90-27205B (DC90-27205B) and 1 DC97-18439B (Clutch assembly)

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DI7

Near Johnston, IA 50131

Mike

Job Details: 06/19/2023

Top drawer is not draining and bottom drawer has excess water left in it when finished. Found that the upper drawer drain hose was restricted. Was able to clear drain hose and found a peanut had gotten stuck in the drain hose blocking it. After removing peanut I drained top unit into a bucket and it is now draining properly. Found that drain hoses were not ran correctly and did not have a proper high loop allowing water to flow back into lower drawer when done draining. I re-did the drain hose routine and installed it with a proper high loop. Job complete.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA

Near Mission, KS 66205

Eric

Job Details: 06/19/2023

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Pleasant Hill, IA 50327

Mike

Job Details: 06/19/2023

"Installed new flex drawer rail harness. Flex drawer UI and freezer light is now functioning properly. Job complete.Thank you for choosing Hometown Hero Appliance Repair, and please review us on Google and/or Angies list Thanks, your favorite technician Mike!"

We serviced a

SUB ZERO REFRIGERATOR

Model BI-42SD/0

Near Omaha, NE 68130

Shannon

Job Details: 06/19/2023

Return with valve install test ok ; dspstn on spec-tagged invntry: 1 7002740 ICEMKR

We serviced a

THERMADOR HOOD

Model UCVM36FS

Near West Des Moines, IA 50266

Mike

Job Details: 06/19/2023

Tech was assigned as a helper;

We serviced a

SUB ZERO REFRIGERATOR

Model BI-42SID/O

Near Omaha, NE 68154

Travis

Job Details: 06/19/2023

Replaced ice chute mullion assembly. Cleared the frost build up. Verified it now opens and closes properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5F01SG/AA

Near Waukee, IA 50263

Kris

Job Details: 06/19/2023

Called and spoke with Samsung

We serviced a

BOSCH REFRIGERATOR

Model B36FD50SNS/01

Near Omaha, NE 68142

Shannon

Job Details: 06/19/2023

Arrived at house no water out door pulled unit forward 1 inch water out door started working was kinked behind unit

We serviced a

BOSCH DISHWASHER

Model SHX33RF5UC/64

Near Bennington, NE 68007

Shannon

Job Details: 06/19/2023

Unit full of water unit loose in cabinet remove water has bad drain pump and showing signs of main pump rust door latch not always engaging customer to look at new

We serviced a

JENNAIR RANGE/COOKTOP EL

Model JEC9530BDB12

Near Omaha, NE 68127

Jacob

Job Details: 06/19/2023

Customer states front right burner is on high all the time. Installed new infinite switch.

We serviced a

GE REFRIGERATOR

Model GFE28HSHGSS

Near Omaha, NE 68130

Shannon

Job Details: 06/19/2023

Wr87x23410 is needed has locked rotor customer has compresser warranty through assurance 10 year they trying to get transferred to home town hero is currently with metro tv

We serviced a

ELECTROLUX DRYER

Model EFE427UIW2

Near Omaha, NE 68022

Derek

Job Details: 06/19/2023

"Customer states that dryer sucked a sock or two into the blower fan, and now noise has persisted even with the items removed. Started dryer and tech hears no unusual noises. Disassembled dryer and accessed the blower components. Blower wheel is undamaged, is tight, and spins true. Housing has no impact marks and heater is cycling well. Reassembled dryer and started 15 minute time dry cycle and no noises occur for tech. Tech explained to customer that items getting pulled into the blower wheel could damage the drive motor or blower assembly and also explained that some panel vibration is normal; but the noises experienced at this time are normal and sound appropriate for a 3yr old dryer. No repairs suggested at this time. Job is complete. ; dspstn on spec-tagged invntry: 1 134719300 BELT 1 134793511 IDLER , 1 5304513609 WHL-BLWR , and 5 5304523152 ROLLER"

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Omaha, NE 68130

Shannon

Job Details: 06/19/2023

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Omaha, NE 68144

Derek

Job Details: 06/19/2023

"Customer states that ice maker is leaking water, causing staining to occur. Also is having issue with cubes coming out broken. Insoected unit and found ice room slightly warm. Removed components. Applied sealant to the room, reinstalled the auger assembly, and then installed new ice maker. Ran test cycle and ice maker successfully refills with water. Hass test passes, and tech uploaded data. Job is complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156B ICE BCKT ASM"

We serviced a

GE DISHWASHER

Model GDT580SMF0ES

Near Omaha, NE 68116

Mike F

Job Details: 06/19/2023

We serviced a

GE REFRIGERATOR

Model GSH22JGDDWW

Near Omaha, NE 68154

Derek

Job Details: 06/19/2023

"Customer states that auger is broken and now cubes won't dispense. Checked temperatures and found freezer between (-2) and 2 while the fridge is hovering around 43 or 44. Looked at bin on counter and can see bin auger is broken. The two largest fins on the auger are broken off and the remainder of the auger is cracked throughout. Provided minimum labor charge plus part as a quote and customer approved. Disassembled ice bin and removed broken auger assembly. Installed new auger into existing bin and moved all of the crusher gears and parts over to the new auger. With bin fully reassembled, tech reinstalled the bin into the freezer and turned the ice maker back on. Machine successfully harvests and refills. Tech is then able to dispense cubes from the front without issue. Job is complete. ; dspstn on spec-tagged invntry: 1 WR17X11939 AUGER ASSY"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SR/AA

Near Omaha, NE 68144

Derek

Job Details: 06/19/2023

"Customer states that the ice maker is not working again. Inspected unit and confirmed that the ice room has frozen up again. Disassembled far enough to confirm that issue is present. Called manufacturer and used visual support to review the machine. Aldo, at tech support, confirmed that all updates are done properly and that no further repairs can be made. Tech will submit findings to warranty company. Job is complete.*machine is unrepairable and had been condemned by the manufacturer. Documention will need to be submitted indicating these findings. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156B ICE BCKT ASM"

We serviced a

SAMSUNG WASHER

Model WF328AAW/XAA

Near Lincoln, NE 68521

Derek F

Job Details: 06/19/2023

Upon inspection the washer was excessively moving during higher speeds of spin. I ran the unit through a normal wash cycle empty and observed the drum bouncing when speeds increased. The dampers on the unit have begun to wear out. Four new dampers would be needed to complete the repair. Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 4 DC66-00470A DAMPER

We serviced a

SAMSUNG DISHWASHER

Model DW80B6060US/AA

Near Omaha, NE 68144

Derek

Job Details: 06/19/2023

Inspected dishwasher. Found unit unable to operate. Uninstalled dishwasher and removed covers. Checked for broken N wire in main harness and confirmed issue is present. Removed faulty harness and installed updated harness assembly. Ran new tests and machine now passes. Job is complete.

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW01

Near Malcolm, NE 68402

Kevin

Job Details: 06/19/2023

We serviced a

LG REFRIGERATOR

Model LFXS29766S

Near Omaha, NE 68157

Jacob

Job Details: 06/19/2023

Customer states unit is not cooling. Installed new compressor and filter drier. ; dspstn on spec-tagged invntry: 1 ADL73600903 EVAP and 1 TCA38151706 R134 CMPRSR R134

We serviced a

SAMSUNG WASHER

Model WA50B5100AV/US

Near Lincoln, NE 68506

Kevin

Job Details: 06/19/2023

Replaced valves now working. Passed hass

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Omaha, NE 68107

Jacob

Job Details: 06/19/2023

Customer states unit is not operating properly. Installed new water wall and new main control board.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SR/AA

Near Leshara, NE 68064

Shannon

Job Details: 06/19/2023

"Perform ice maker update with bucket 24 hours for ice ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02653A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Omaha, NE 68144

Koby

Job Details: 06/19/2023

"Return with parts. Disassembled unit and cleaned all lint from unit. Installed new belt and reassembled unit. Ran test cycle, unit functions properly. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFF

Near Omaha, NE 68022

Travis

Job Details: 06/19/2023

"Installed new filter drier, evaporator, heat exchanger, thermistor and button overlay. Unit is now operating properly. ; used 1 WPW10143759 (UV DRIER (WPL)) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHMXKB03

Near Omaha, NE 68114

Gary

Job Details: 06/19/2023

"Customer states that unit is not closing properly. After completing inspection, found door gasket deformed on top and bottom right side. Will need a new gasket for this repair. Picked up part from DEY DIST . Installed new gasket steamed it to form shapepckd up 1 2159061 (Door gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Omaha, NE 68144

Gary

Job Details: 06/19/2023

"Customer states that unit has not been making ice for a month now. Temps ff 48 and frz -4 6th. Pulled unit out ,removed back panel and tested water valve. Valve reading 120ohms. Quoted customer for parts and labor on water inlet valve . Removed and install new water valve, unit should start making ice.; dspstn on spec-tagged invntry: 1 4318046 VALVE, IM DUAL 1 4318047 VALVE,IM,SINGLE , and 1 WPW10503278 CNTRL-ELEC *NO CORE*"

We serviced a

GE STACK WASH/DRY

Model GUD27ESSMWW

Near Waterloo, NE 68069

Derek

Job Details: 06/19/2023

"Customer states that washer is only filling with hot water, leading to lots of wrinkling and damage to her colored items. Also says washer makes a lot of noise during use. Ran tests using newfi. Cold valve does not actuate and hot water does. Disassembled console and found hoses reversed. Corrected hoses but valve still not activating. Installed new valve assembly and connected hoses properly. Ran tests in newfi and machine will not fill with hot and cold water. Exited test mode and started express wash cycle. Machine properly fills and begins agitation. Water temperature is 75 degrees. No unusual noises are hear or experienced. Tech believes that new machine with locking lid, electric drain pump, and other new features are leading to noises that customer had not experienced on her 23 year old stacked set she previously had. Job is complete."

We serviced a

LG RANGE/COOKTOP GS

Model LDG4315BD/00

Near Omaha, NE 68144

Koby

Job Details: 06/19/2023

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5101SG/AA

Near Bennington, NE 68007

Derek

Job Details: 06/19/2023

"Arrived at home and found temperatures proper. Tested ice maker and harvest is successful but water does not fill the mold. Tested the water dispenser and it activates that valves, but water does not exit. Pulled fridge and verified fully supply is present. Removed filter but water still won't dispense. Installed new filter assembly and verified that water distribution system is now working properly. Job is complete."

We serviced a

AMANA DRYER

Model NDE5805AYW

Near Omaha, NE 68138

Koby

Job Details: 06/19/2023

We serviced a

THERMADOR REFRIGERATOR

Model T36BT80NS/50

Near Omaha, NE 68142

Derek

Job Details: 06/19/2023

Removed shelving and drawers from machine. Installed new spindle assembly and certified that the damper opens and closes smoothly. Job is complete.

We serviced a

GE PROFILE REFRIGERATOR

Model PSHF6PGZBEWW

Near Omaha, NE 68137

Koby

Job Details: 06/19/2023

We serviced a

SAMSUNG REFRIGERATOR

Model RF30KMEDBSR/AA

Near Lincoln, NE 68516

Kevin

Job Details: 06/19/2023

Thawed sealed and installed update kit plus bucket due to creaks in bucket. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA97-14474C ICE BCKT

We serviced a

SAMSUNG REFRIGERATOR

Model RF268ABPN/XAA

Near Omaha, NE 68135

Koby

Job Details: 06/19/2023

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FLS26Z2GKB1

Near Omaha, NE 68124

Shannon

Job Details: 06/17/2023

Ice maker failed picked up new install test ok auger does not work have to open door to get ice out of bucket they are aware of this water out door works 24 hours for ice discount given ; pckd up 1 241798231 (Ice maker)

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Omaha, NE 68110

Shannon

Job Details: 06/17/2023

Disassembled unit found belt not on idler correct slipping reinstall belt and test ok all working good ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) and 1 DC93-00634A IDLER ASM

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/02

Near Omaha, NE 68122

Shannon

Job Details: 06/17/2023

Updated cable set needed customer ok picked up install and test ok ; pckd up 1 00754866 (Cable set)

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060UG

Near Bellevue, NE 68147

Travis

Job Details: 06/17/2023

Customer states unit is leaking from left side of door. Found needs seal kit. No repair at this time.

We serviced a

THERMADOR REFRIGERATOR

Model T36IT800NP/08

Near Stilwell, KS 66085

Jacob E

Job Details: 06/17/2023

Going to install a 1/2 ball valve on the pex under the fridge. Ill pick up parts from supply house. This will allow us to reduce the pressure coming into the fridge and make the ice not as thick ; schdld next appmnt for 6/20 TUE AM

We serviced a

LG REFRIGERATOR

Model LRSDS2706S.ASTCNA0

Near Bellevue, NE 68123

Mark F

Job Details: 06/17/2023

"Returned with part for compressor not running. Installed new PCB and plugged unit in. Compressor turned on and unit started cooling. Please allow 24-48 hours for unit to drop to normal operating temperatures, then slowly start adding product back into refrigerator."

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Kansas City, KS 66109

Jacob E

Job Details: 06/17/2023

"Replaced splutch. Tested unit and it is no longer making a noise. No leaks found, Please be sure to leave a review on Google , Angies List, or even Facebook! Thank you, from your Hometown Hero, Jacob!"

We serviced a

GE OVENS ELECTRIC

Model JBP80W0H1WW

Near Omaha, NE 68135

Travis

Job Details: 06/17/2023

Customer states unit does not heat. Put on bake. Neither element heats. Accessed board. Found wire not on terminal for DLB relay. But it was stuffed on relay next to terminal. Put on terminal correctly. Both elements heat. Unit is now operating properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVEXS00

Near Omaha, NE 68116

Travis

Job Details: 06/17/2023

Customer states unit not cooling. Room temp both sections. Fans running but compressor is not. Found failed start device for compressor. Called Thomas. Who approved. Installed new start device. Compressor started and is drawing 1.2 amps which is perfect.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2670XEM9

Near Bennington, NE 68007

Travis

Job Details: 06/17/2023

"Customer states unit is not making ice and also leaking water from freezer. Inspected unit. Had temps of 15 in freezer, 45 in fresh food and 22 in ice room. Too warm to make ice. Compressor and fans are running. Removed evaporator cover. Had partial frost pattern. Let unit run. After 20 minutes frost pattern has not improved. Only about half the coil is developing frost and it wont get colder than 19 degrees. Unit is at beginning stages of a sealed system failure. Believe unit is not making ice because it is too warm. Recommend replacing evaporator and drier along with updated drain tube for frozen drain. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FLS26Z2GKB1

Near Omaha, NE 68124

Shannon

Job Details: 06/17/2023

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Omaha, NE 68110

Shannon

Job Details: 06/17/2023

Disassembled unit found belt not on idler correct slipping reinstall belt and test ok all working good ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) and 1 DC93-00634A IDLER ASM

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/02

Near Omaha, NE 68122

Shannon

Job Details: 06/17/2023

Updated cable set needed customer ok picked up install and test ok ; pckd up 1 00754866 (Cable set)

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060UG

Near Bellevue, NE 68147

Travis