Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Olathe, KS 66061

Chance

Job Details: 03/20/2023

"Customer states unit is not making ice. Unit will need new door. ; ordrng 1 W11037733 (Door (KC)) and 1 W10605341 (Wire assembly heater (KC)) and 1 W10323148 (Wire harness (KC)), dspstn on spec-tagged invntry: 1 W10873791 ICEMKR"

We serviced a

LG REFRIGERATOR

Model LRFXC2416S.ASTCNA0

Near Overland Park, KS 66212

Chance

Job Details: 03/20/2023

Customer states unit is not producing ice. Replaced ice maker in unit.

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near Kansas City, KS 66109

Chance

Job Details: 03/20/2023

Customer states unit has broken plastic off of auger arm. Replaced ice bucket in unit.

We serviced a

FRIGIDAIRE STACK WASH/DRY

Model FLCE7522AW

Near Shawnee, KS 66203

Chance

Job Details: 03/20/2023

Customer states unit is flashing lights and not starting cycle. Unit will need new main PCB. ; ordrng 1 5304530033 (Main PCB (KC))

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Olathe, KS 66062

Nate

Job Details: 03/20/2023

"Replaced the drain pump, pressure sensor and hose. Ran tests and everything passed. No more errors."

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9771SG/AA

Near Shawnee, KS 66226

Matthew

Job Details: 03/20/2023

"Customer states unit is not dispensing water but is filling the water pitcher up and making ice, inspected unit and ordering water case assy, follow up required ; ordrng 1 DA97-21938A (Water case assy)"

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Leavenworth, KS 66048

Matthew

Job Details: 03/20/2023

"Customer states unit was making a weird noise, inspected unit and tested in a spin cycle with washer weights to see if I could make any unusual noise and couldnt get it to make any noise after 2 cycles, ran hass OQC and couldnt connect to phone so called techline to get it documented, job complete ; dspstn on spec-tagged invntry: 4 DC97-18610F DAMPER (NEED GREASE)"

We serviced a

SAMSUNG WASHER

Model WF45A6400AW/US

Near Shawnee, KS 66203

Matthew

Job Details: 03/20/2023

"Customer states unit is making a smell, inspected unit and ran a spin to see if I could get it to reproduce the smell and couldnt so I checked the rotor stator for burn marks along with display board and main board and could put find any signs of burning or electrical smell so informed customer to not overload washer and make sure they select the proper cycle, ran Hass OQC and passed, job completed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF3

Near Overland Park, KS 66223

Nate

Job Details: 03/20/2023

Issue is main control board. Will repair upon return with part. ; ordrng 1 5304531789 (Main control board (KC))

We serviced a

GE DISHWASHER

Model GDT695SGJ4BB

Near Leawood, KS 66209

Nate

Job Details: 03/20/2023

Replaced all parts now the door is staying shut and has proper tension. Once reassembled there is a slow dripping leak from the right side. Will order new inner gasket that should solve this leak. ; ordrng 1 WD08X22095 (Inner door gasket)

We serviced a

LG REFRIGERATOR

Model LRMDS3006D/01

Near Overland Park, KS 66224

Nate

Job Details: 03/20/2023

Customer states craft ice maker stopped working. Ice maker was bad per LG service bulletin. Replaced with new corrected ice maker and verified SW was current and correct. Tested and it was good. ; dspstn on spec-tagged invntry: 1 AEQ73449909 CRAFT ICEMKR

We serviced a

GE DISHWASHER

Model GDF630PSM0SS

Near Pleasant Hill, IA 50327

David M.

Job Details: 03/20/2023

Replaced user interface board

We serviced a

SAMSUNG WASHER

Model WF42H5200AP/A3

Near Johnston, IA 50131

Evan

Job Details: 03/20/2023

Customer complaint is that shoe hanger disentegrated in washer and metal hooks are lost. Disassembled unit and recovered lost metal from bellows. Unit is now operating properly. Job completed.

We serviced a

SAMSUNG REFRIGERATOR

Model RH22H9010SR/AA

Near Urbandale, IA 50323

Evan

Job Details: 03/20/2023

Upon arrival found temps in freezer section ranged from -1 to 21 degrees Fahrenheit. Most vents are blocked by large items preventing proper air distribution. Poor airflow could be contributing to no ice production. Advised customer to clear vents and continue with use of unit.; dspstn on spec-tagged invntry: 1 DA97-13415B ICEMKR

We serviced a

KENMORE WASHER

Model 110.2810231

Near Omaha, NE 68131

Mark F

Job Details: 03/20/2023

Customer states unit makes a loud noise when spinning and sometimes shut up. Spun basket with hand and could hear grinding noise. Started unit on drain and spin and noise got louder as well as the tub begame to wobble. Unit eventually shut down with a UL error code. Pressed down on basket and tub sprung back up. No indication of bad suspension. Unit needs a bearing shaft kit.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5111WW/AA

Near Council Bluffs, IA 51503

Mark F

Job Details: 03/20/2023

Customer wanted ice maker looked at again. Stated it did not cycle over the weekend. 3/4 of the mold had ice cubes frozen. Pressed test switch in I/m. I/m buzzed and clocked but did not start to harvest until the very end. Unit eventually pushed cubes up just slightly on the mold and then stopped. Cycled I/m once more time and unit pushed the cubes out rest of the way. Customer will need a new ice maker.; dspstn on spec-tagged invntry: 1 DA97-13415B ICEMKR

We serviced a

WHIRLPOOL RANGE/COOKTOP GS

Model WGG745S0FH02

Near Omaha, NE 68152

Mark F

Job Details: 03/20/2023

Customer states unit is not heating. Set lower oven to bake 350 and inserted calibrated thermal coupler. Lower oven got to 350* at both bake and convection. Started top oven at bake 350 and nothing happened. Set top oven to broil and top igniter started. Removed back panel and tested igniter. Bake igniter for top oven read open for ohms. Unit needs new bake igniter in top oven.; used 1 5303935066 (Igniter) from stock

We serviced a

KENMORE REFRIGERATOR

Model 795.71053.012

Near Omaha, NE 68152

Mark F

Job Details: 03/20/2023

"Customer states unit is not cooling at all. When arrived customer had unit unplugged with doors open for over 24 hrs. Could not get internal temp reading. Had unit plugged in with extension cord. Removed back cover and set unit to its coldest settings. While letting unit run, tested bimetal, freezer temp sensor, and heater. All tested good indicating not a defrosting issue. After 10 minutes of run time back evaporator has still not started to cool fridge. Suspect sealed system failure."

We serviced a

BOSCH DISHWASHER

Model SHV68M03UC/53

Near Omaha, NE 68102

Mark F

Job Details: 03/20/2023

Customer states unit just beeps when power is turned on and no functions for the dishwasher can be selected. Turned power on the unit and verified that no buttons were responsive. Every time a button was pushed the unit would just beep. I pressed and held unit until it cancelled/reset. Unit defaulted to drain for 60 seconds and then went to standby. I then cycled power and board was then responsive. Set unit to speed rinse and unit operated properly. Canceled cycle and tested 2 other cycle selections. Unit operating properly.

We serviced a

LG REFRIGERATOR

Model LTCS20020

Near Van Meter, IA 50261

Dillon

Job Details: 03/20/2023

"Customer states at the unit was not cooling properly and he noticed it was about 32? in the freezer and 50 in the fridge. Customer stated that before he had unplugged the fridge he looked at the evaporator coils and said that there was no extreme frost buildup, and noticed that there was a consistent frost pattern. Customer said that he had the fridge unplugged all week last week and plugged it in this Sunday and he noticed it was cooling correctly after he replugged it in. I also confirmed that it was cooling correctly and that there were no error codes inside of the machine. Found no issue with the machine, job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV"

We serviced a

KENMORE REFRIGERATOR

Model 795.74025.412

Near Papillion, NE 68046

Koby

Job Details: 03/20/2023

Customer states unit is overfilling. Found that pressure from house is too high. Decreased pressure to fridge and sealed of back of fill cup. Reassembled unit and ran test cycle. Unit functions properly. Job complete.

We serviced a

GE DISHWASHER

Model GDF630PSM0SS

Near Bennington, NE 68007

Brandon

Job Details: 03/20/2023

"Unit has a faulty motor, while diagnosing product found soot on control as well. Recommended replacing motor and board."

We serviced a

LG DRYER

Model DLE4801W

Near Omaha, NE 68116

Shannon

Job Details: 03/20/2023

"Inspect unit rear drum rollers failed gave est to replace customer ok install new rear rollers test ok ; dspstn on spec-tagged invntry: 1 4560EL3001A IDLER PULLEY 1 5835EL1002A BLOWER WHEEL , and 2 AGM75510755 ROLLER 2_PK , used 2 Dc97-16782a (Rollers) from stock"

We serviced a

LG REFRIGERATOR

Model LFX31945ST

Near Omaha, NE 68116

Travis

Job Details: 03/20/2023

"Customer states unit is not cooling well. 45 in freezer. 57 in fresh food. No codes showing. Compressor and fans are running. Compressor is running loud. Can hear gurgling noises from sealed system. Unit has sealed system failure. Due to age recommend rebuild consisting of compressor, filter drier, condenser and fresh food evaporator. Still within 10 years by production date so compressor should be covered. No repair at this time. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341310 EVAP , 1 ADL73341411 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

SCOTSMAN ICEMAKERS - GRID

Model DCE33PA-1BD

Near Omaha, NE 68130

Shannon

Job Details: 03/20/2023

Drain elbow is fractured and had been leaking into basement per customer ordering fitting not stocked in town leaked into basement ceiling water to unit is shut off for upstairs ice machine and unit is off until work is complete have photos customer had put fans in basement ; ordrng 1 02-3522-01 (Elbow discharge)

We serviced a

MAYTAG DRYER

Model MEDE300VW1

Near Omaha, NE 68106

Hunter

Job Details: 03/20/2023

"Customer states unit is making a loud, banging noise when running. Found fault in unit idler pulley. Recommend replacing unit idler pulley. Customer approved repair. Installed new idler pulley unit is now operating properly. Collected balance. Job complete. Thank you, from your Hometown Hero, Hunter!; dspstn on spec-tagged invntry: 1 279640 PULLEY"

We serviced a

GE PROFILE MICROWAVE OVEN

Model PVM9005SJ3SS

Near Papillion, NE 68046

Mike C

Job Details: 03/20/2023

"Customer complaint of fuse blowing. Inspection found micro switch failed. Recommend replacing all 3 switches and fuse. Estimate for work is plus tax. Customer approved work to be done. Disassembled machine and replaced all three micro switches. Also replaced fuse on noise filter. Tested unit and was successful. Job complete.; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT , used 1 WPM0805101 (FUSE,20AMP) from stock"

We serviced a

GE DISHWASHER

Model GDF630PMM0ES

Near Bennington, NE 68007

Mike F

Job Details: 03/20/2023

"Customer states UI not working. Removed kick plate, and found unit had no power. Checked power at the socket, found no power. Plugged unit into working socket, main board receiving power. Tried to power reset unit 10 times. UI still unresponsive. Need to order updated board and ui board. GE currently has recalls on boards. Reaches out to parts department and should be able to get updated boards with in 5-7 days. HBW, collected deductible.; ordrng 1 WD21X26186 (Pcb) and 1 WD21X31908 (Ui)"

We serviced a

SCOTSMAN ICEMAKERS - GRID

Model CU50GA-1C

Near Omaha, NE 68137

Koby

Job Details: 03/20/2023

Customer states unit is not making ice. Inspected unit and found that water pump has failed. Recommend replacement of pump. Would need to order parts to install upon return.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060UG

Near Kansas City, MO 64131

Eric

Job Details: 03/20/2023

Customer states unit tripping breaker.; dspstn on spec-tagged invntry: 1 DC62-30314L VLV

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Olathe, KS 66061

Matthew

Job Details: 03/20/2023

"Customer states unit is not making ice, inspected unit and found that the fans are running to get to the ice maker box but the ice maker was constantly running the heater causing the room not to get to the proper temp, so replaced the ice maker and cycled ice maker, job complete"

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Roeland Park, KS 66205

Matthew

Job Details: 03/20/2023

"Customer states unit is not draining, inspected unit and replaced drain pump, ran Hass OQC after repair, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Papillion, NE 68046

Kyle

Job Details: 03/20/2023

Customer states unit is running all the time and doesnt seem to cool properly. Inspected unit ff temp 49* fz temp 25* found unit has a sealed system failure. Kitchenaid covers ss 100% for 5 years. Unit will need compressor #W10832994 and ff evaporator #W11492867 will need to get auth order parts and schedule return visit

We serviced a

MAYTAG BRAVOS WASHER

Model MVWB880BW0

Near La Vista, NE 68128

Mike C

Job Details: 03/20/2023

"Customer describes loud squealing during spin cycle. Checked unit for error codes and none were present. Ran unit through diagnostic test cycle and found hot valve very slow to non existent. Recommend replacing valve assembly. Checked valve at wall and found it was fully open. No loud noise sound during test mode. Ran a rinse/drain and spin cycle. During spin cycle, loud bearing noises heard. Recommend replacement of bearing and associated parts. Estimate for repair is plus tax. Customer is electing to look at new. Service fee collected."

We serviced a

GE RANGEHOOD

Model JVX5300SJSS

Near Waukee, IA 50263

David M.

Job Details: 03/20/2023

Installed vent deflector to direct most air toward exterior vent

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ

Near Hickman, NE 68372

Ali

Job Details: 03/20/2023

During inspection I ran the unit in a diagnostic mode. Cycled the ice maker and it did a full cycle but didnt fill. I could hear the water valve active. Upon further inspection I noticed heavy calcium buildup within the fill tube. Cleaned out the buildup and ran another test. Ice maker filled properly. Unit is now operating properly.Job complete Ali! Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/; dspstn on spec-tagged invntry: 1 W10408179 VALVE-INLT (4389177 and 1 W10873791 ICEMKR

We serviced a

GE STACK WASH/DRY

Model GUD27ESSM1WW

Near Ceresco, NE 68017

Ali

Job Details: 03/20/2023

During inspection there was a dent in the rear of the dryer causing it to come in contact with the dryer drum. Removed the top panel and pushed the dent out. Confirmed the dryer was working properly. I also installed the ground strap for a 3 wire setup. Unit is now operating properly. Ali!

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Clive, IA 50325

David M.

Job Details: 03/20/2023

"Ice maker update; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02668A ICEMKR UPDATE , and 1 DA97-14504C ICE BCKT"

We serviced a

WHIRLPOOL DRYER

Model WED9500TW2

Near Omaha, NE 68127

Mike C

Job Details: 03/20/2023

"Customer complaint that unit would not start cycle. Inspection found F01, F50, and F02 error codes. Customer had new control board installed October 2022. User interface is an unavailable part. Recommendation is to replace both control board and user interface. Control board is also extremely limited part. Advised customer that has only option is to seek a new unit. Service call collected."

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS

Near Omaha, NE 68106

Kyle

Job Details: 03/20/2023

Customer states unit is not cooling properly. Inspected unit fz temp 39* ff temp 44*. Removed fz evap cover found partial frost pattern on evaporator. Unit has a sealed system failure needs compressor filter drier and ff evaporator estimate 1390.08. Customer declined repair will replace refrigerator. Job complete

We serviced a

LG REFRIGERATOR

Model LFX29927ST/01

Near Omaha, NE 68135

Brandon

Job Details: 03/20/2023

"Unit has a sealed system leak. Unit is 39 in freezer and 58 in fresh food. Unit is full bore trying to cool but there is zero frost or any frost forming on the evaporator coil, unit is under 10 years old but would have to pay for labor for the repair."

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Omaha, NE 68137

Koby

Job Details: 03/20/2023

Customer states unit is noisy. Inspected unit and found that wash motor is failing. Recommend replacement of wash motor. Customer approves repair. Need to order part to install upon return. ; ordrng 1 12008381 (Wash pump)

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Overland Park, KS 66213

Eric

Job Details: 03/20/2023

Customer states ice maker not making ice; ordrng 1 DA82-02698a (Ice maker update)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1713LWZ

Near Omaha, NE 68105

Kyle

Job Details: 03/20/2023

Customer states unit is not cooling. Inspected unit fz temp 53* ff temp 54*. Removed evap cover found partial frost pattern on evaporator. Unit has a sealed system issue needs compressor filter drier and evaporator estimate 1603.96 called landlord and left voicemail

We serviced a

JENNAIR RANGE/COOKTOP GS

Model JDS9860

Near Omaha, NE 68130

Brandon

Job Details: 03/20/2023

Customer was cleaning appliance and the wire to the spark electrode happened to come off. Put the wire/connector back on to the spark electrode and unit is back working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Bellevue, NE 68123

Mike C

Job Details: 03/20/2023

"Customer complaint unit would not spin properly. Initial inspection found error codes F0E5, F7E1, F5E2, and an error code that does not exist in whirlpools library. Unit was put into automatic test mode, and all loads worked properly except for the lid lock. Unit was put into manual test mode and deadlock was tried and performed like it was supposed to. Phone programming failure in control board and under performing lid lock. Recommend replace both parts. Estimate for job is plus tax. Customer is going to explore looking for a new unit. Service fee collected."

We serviced a

GE REFRIGERATOR

Model GFSS6KKYCSS

Near Omaha, NE 68102

Mark F

Job Details: 03/20/2023

Returned with filter housing kit. Removed old housing and installed new. Got great water pressure out of door dispenser. Checked for leaks and verified no connections leaking. Purged the new water filter and air in the lines. Informed customer that ice cubes may be a deformed and frail until the air in that water line fully purges. Please allow 7-14 days of ice operation.; dspstn on spec-tagged invntry: 1 MWFP WATER FLTR

We serviced a

SAMSUNG DRYER

Model DVE45B6300W/A3

Near Overland Park, KS 66210

Eric

Job Details: 03/20/2023

"Customer states unit is not tumbling and heard loud pop before.; used 1 6602-001655 (BELT ( M ONLY )), and 1 DC93-00634A (IDLER ASM) from stock"

We serviced a

SPEED QUEEN DRYER

Model ADE6HRYS177TW01

Near La Vista, NE 68128

Kyle

Job Details: 03/20/2023

Customer states unit is not heating. Inspected unit found thermal fuse on heater is open. Unit has a very short vent run. Recommend replacing thermal fuse and high limit. Unit is under warranty has a 5 year warranty on whole machine. Replaced thermal fuse and high limit unit tests ok. Job complete ; pckd up 1 WP40113801 (Thermal fuse) and 1 D515873 (High limit)

We serviced a

KENMORE DRYER

Model 110.6095799

Near Omaha, NE 68137

Brandon

Job Details: 03/20/2023

Unit made a noise and started smelling like burning. Unit then would only buzz when trying to start and now nothing. Took drum out to inspect motor and found it couldnt even be turned by hand. Unit needs a new motor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Ralston, NE 68127

Mike C

Job Details: 03/20/2023

Customer complaint that several LED lights in unit do not work. All roof lights on fresh food section and roof. Light in freezer section. Do not work. Inspection found all lights are failed and need replaced. Bank of lights on top left may come back on when right bank replaced. estimate for top right bank only. Estimate is plus tax. Customer approved repair for top right bank of three lights only. Parts ordered and customer rescheduled ; ordrng 1 W11239944 (Top right lighting bank)

We serviced a

GE RANGE/COOKTOP EL

Model JB735SP3SS

Near Stilwell, KS 66085

Eric

Job Details: 03/20/2023

Customer states front left burner not working.; ordrng 1 WB18X42868 (Wire harness) and 1 WB24X25013 (Infinite switch)

We serviced a

WHIRLPOOL WASHER

Model LXR6432JQ1

Near Omaha, NE 68131

Mark

Job Details: 03/20/2023

Customer states unit wont spin clothes out. Gearcase and clutch need replaced

We serviced a

GE MONOGRAM REFRIGERATOR

Model ZISB480DRA

Near Omaha, NE 68136

Travis

Job Details: 03/20/2023

Unit still making ice inconsistent. Temps are 3 in freezer. Bin about half full. Manually cycled ice maker. Got stuck on the cubes. Mold heater is not warm. Took apart. Found failed mold heater which would slow ice production. Installed new ice maker. It cycled and filled perfectly. Mold heater warmed. Ice maker under warranty. ; dspstn on spec-tagged invntry: 1 WR30X10093 ICE MKR and 1 WR57X33326 VLV (WR57X10051)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2412SS0A

Near Lincoln, NE 68516

Derek F

Job Details: 03/20/2023

"I arrived today with the sump assembly to complete the repair to the dishwasher. I first disconnected the unit from water and power to gain access to the sump. I then removed the old sump motor and installed the new one. I then reconnected the dishwasher to power and water and reinstalled the unit. Finally, I ran a test cycle and the dishwasher is now operating properly. Derek!Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/"

We serviced a

WHIRLPOOL OVENS ELECTRIC

Model WFE525S0JW0

Near Omaha, NE 68106

Mark

Job Details: 03/20/2023

"Customer states that burner shows hot at all times, right front switch needs replaced ; ordrng 1 WP3149400 (SWITCH - BURNER (STANDARD 5500 TYPE))"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW1

Near Omaha, NE 68114

Mark

Job Details: 03/20/2023

"Customer states unit is leaking a lot of water while off, valve body needs replaced ; pckd up 1 5304528029 (Valve assm, vertex, with flow meter)"

We serviced a

GE DISHWASHER

Model GDT530PSD2SS

Near Omaha, NE 68104

Mark

Job Details: 03/20/2023

"Customer states unit wont fill with water, needs harness and float switch replaced ; ordrng 1 WD21X10543 (DC WIRE HARNESS) and 1 WD21X10519 (SWITCH - FLOOD), dspstn on spec-tagged invntry: 1 WD21X10519 FLOAT SWITCH FLOOD ASSY"

We serviced a

WHIRLPOOL DRYER

Model GEW9260PW0

Near Gretna, NE 68028

Koby

Job Details: 03/20/2023

"Customer states unit is noisy. Disassembled and inspected unit and found that the idler and two of the rollers have seized. Recommend replacement of idler, rollers, and belt and cleaning out unit. Customer approves repair. Cleaned all lint out from unit then replaced idler, rollers, and belt. Reassembled unit and ran test cycle. Unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP) and 1 4392067 REPAIR-DYR"

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Omaha, NE 68135

Brandon

Job Details: 03/20/2023

Stuck relay on the motor control board. Ordered new board and scheduled return. ; ordrng 1 DC92-01729P (Motor control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADW0

Near Omaha, NE 68124

Kyle

Job Details: 03/20/2023

Customer states unit is not draining properly. Inspected unit found drain pump hums when starting cycle. Drained water out of unit and removed drain pump verified no debris in pump. Unit needs new drain pump customer approved repair. Replaced drain pump unit tests ok. Job complete; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Omaha, NE 68135

Brandon

Job Details: 03/20/2023

Water filter head is broken and is leaking water down the air vents and into the flex drawer. Unit needs another new water filter case assembly.

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW1

Near Omaha, NE 68116

Mark

Job Details: 03/20/2023

Follow up for unit flooding laundry room. Reconnected dispenser to tub hose and verified operation.

We serviced a

SUB ZERO REFRIGERATOR

Model 501R

Near Omaha, NE 68114

Mark

Job Details: 03/20/2023

Heated and reformed door seal

We serviced a

SAMSUNG REFRIGERATOR

Model RF23BB8200APAA

Near Lenexa, KS 66219

Eric

Job Details: 03/20/2023

Customer states unit doors are uneven.; dspstn on spec-tagged invntry: 1 DA99-04158A DOOR ADJUSTMENT CLIPS 4PK

We serviced a

SAMSUNG RANGE/COOKTOP GS

Model NX60T8711SS/AA

Near Overland Park, KS 66221

Nate

Job Details: 03/20/2023

Control knob on center oven control ui broke off. Will need to return with parts to repair. ; schdld next appmnt for 3/23 THU 3

We serviced a

KENMORE TRASH COMPACTOR

Model 665.1473311

Near Olathe, KS 66062

Nate

Job Details: 03/20/2023

Replaced the actuator switch and momentary power switch and tested. Everything works correctly now.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Overland Park, KS 66210

Matthew

Job Details: 03/20/2023

Customer states

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Olathe, KS 66062

Matthew

Job Details: 03/20/2023

"Customer states unit is not draining again, inspected unit and sucked out water with a shop vac and there was debris in the line and then tested drain pump after repair and is functioning correctly, instructed customer to rinse off dishes a little better before putting them in the dishwasher to avoid debris getting stuck in the lines ; dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW"

We serviced a

SAMSUNG WASHER

Model WA52A5500AC/US

Near Olathe, KS 66061

Matthew

Job Details: 03/20/2023

"Customer states unit is damaging her clothes, customer says the tub is too tough and theres no problem with the machine its the tub thats no good, instructed customer to contact the dealer and try to resolve the problem with a replacement or refund, job complete"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSG/AA

Near Bennington, NE 68007

Mike F

Job Details: 03/20/2023

"Customer states ice maker not working. Found ice maker covered in ice, checkled error codes, received 39c error code. Steamed out ice maker and auger. Applied rtv to inside and outside of ice house, installed new auger, y clips, ice maker and main pcb. Job complete. Sam warranty.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02704A ICEMKR UPDATE , 1 DA97-14474C ICE BCKT , and 1 DA97-12540G AUGER"

We serviced a

SAMSUNG WASHER

Model WA45T3400AV/A4

Near Norwalk, IA 50211

Kris

Job Details: 03/20/2023

Customer complaint of leaking ran unit found leak from drain hose tightened clamp on drain and tested no leak done

We serviced a

GE REFRIGERATOR

Model GNE25JYKEFFS

Near Lincoln, NE 68516

Derek F

Job Details: 03/20/2023

A part that is needed for this repair was ordered incorrectly. I called the client to inform them and apologize. I will return with all the parts and complete the repair to the refrigerator. Derek!Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/; ordrng 1 WR57X30890 (Inlet valve)

We serviced a

GE REFRIGERATOR

Model GNE25JMKWFES

Near Missouri Valley, IA 51555

Hunter

Job Details: 03/20/2023

"Customer states unit is not producing ice. Found blockage in unit. Ice route. Recommend cleaning out ice route. Unit is now operating properly. Repairs covered by manufacture warranty. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

GE DRYER

Model GFD55ESPN0DG

Near Lincoln, NE 68516

Kevin

Job Details: 03/20/2023

No power to unit. Found broken wire at thermostat on heater. Tested heater ok. Found thermostat needs replaced also. Ordering thermostat and will repair wire. ; ordrng 1 WE04X29793 (Thermal)

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Omaha, NE 68114

Jacob

Job Details: 03/20/2023

Customer states unit is not working and trim is coming off. Glued trim and unlocked the unit.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF4

Near Lincoln, NE 68506

Ali

Job Details: 03/20/2023

During inspection the unit had proper power but could not hear the compressor running. Pulled the unit utilizing my floor protection and gained access to the compressor. Checked ac and dc signal voltage at the inverter board. Unit had proper voltage. Confirmed the compressor windings were not grounded. I also noticed the door mullion was broken. Unit will need a new compressor inverter board and mullion assembly. Rescheduled p return with parts on Friday the 24th between 12-3. Ali! Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/; ordrng 1 808364727 (Inverter) and 1 242036306 (Mullion)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Lincoln, NE 68514

Ali

Job Details: 03/20/2023

During inspection unit would have abnormal power issues. Customer stated when she utilized the garbage disposal it powered on. Upon further inspection I noticed the power switch for the dishwasher was right in line with the water line for the faucet detachable spray arm. The line would come in contact with the switch and power the unit off. Recommend installing a cover over the switch. Ran a quick wash cycle to confirm unit was operating properly. Unit is operating properly. Ali! Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/

We serviced a

WHIRLPOOL DRYER

Model LER4634JQ1

Near Lincoln, NE 68503

Ali

Job Details: 03/20/2023

During inspection I checked for voltage and unit was not receiving 240 volts. Reset the breaker and unit powered on. Ran a timed dry high heat and unit is now operating properly.Job complete Ali! ; dspstn on spec-tagged invntry: 1 W11307244 LID LOCK LATCH ASM 3 WIRE

We serviced a

AMANA REFRIGERATOR

Model ASD2622HRS

Near Omaha, NE 68022

Derek

Job Details: 03/20/2023

"Customer states that none of his complaints regarding the fridge have been addressed. Machine still not making ice and still not dispensing water after ice maker was replaced. Tech inspected unit. Found presence of previous leak having occurred, as hard water minerals are stuck to the floor. Pressed dispenser paddle and valve humming is heard, but water does not exit machine. Checked water shut off and found supply turned off. Turned supply on, but no change occurring in operation. Tech bypassed the filter head with approval from customer and machine now dispensing water. 5/16 waterline is leaking at the valve, at the bulk tank, and at the base of the door. Replaced jg fittings and repaired waterlines. Dispensed 6 gallons of water through the machine and no leaking is occurring. Water volume and pressure are quite high. Test cycled the ice maker and the ice maker successfully harvests and refills. Job is complete. ; used 3 PPM0408W (JG 5/16 UNION), and 5 PT516-1 (5/16 TUBE-PER FOOT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HVAXVL03

Near Omaha, NE 68136

Derek

Job Details: 03/20/2023

"Customer states that ice maker has not worked since they moved in. Tech asked about cooling as the dispatch indicates that the fridge and freezer are not cooling, however, customer says temperatures have continued to be proper without issue. Tech took temperatures and found 4 degrees in freezer and 42 in fridge. Ice maker uses optics and ice maker ejector fingers are outside of their home position. Fill funnel is not frozen. Tried to reset optics to trigger a harvest test and machine is unresponsive to testing. Due to inability to test ice maker past the optics, tech will submit for new optics and new ice maker to address issues. Job is not complete. ; ordrng 1 2198597 (Ice maker) and 1 W10757851 (Optics)"

We serviced a

LG OVENS ELECTRIC

Model LREL6323S/00

Near Missouri Valley, IA 51555

Hunter

Job Details: 03/20/2023

"Customer states front two burners will stick on high. Found fault in unit. Infinity switches. Recommend replacing unit infinity switches. Customer also states that clock will not be set. Found fault and unit man control board. Recommend replacing main control board. Customer declined to make repairs at this time collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

GE WASHER

Model GUD27ESPM1DG

Near Roca, NE 68430

Ali

Job Details: 03/20/2023

Customer requested I leave the part at the door and he will install it himself. If any issues come up he will call us. Ali!

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBBC/AA

Near Council Bluffs, IA 51503

Hunter

Job Details: 03/20/2023

"Customer states unit is not producing ice. Found fall in unit ice room. Recommend iceroom update kit and new bucket. Repair is covered by manufacture warranty. Installed new bucket and iceroom kit. Unit is now operating properly. Please allow 24 hours for unit to begin producing ice. Please dispose of first few batches of ice. Job complete. Thank you, from your Hometown Hero, Hunter ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02673A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Omaha, NE 68022

Derek

Job Details: 03/20/2023

"Inspected fridge and 39c and 40c are present. Started defrost cycle and began disassembled. Removed factory 2018 components. Dried room and applied sealant. Installed new k auger and new ice maker. Test cycled ice maker and installed new ice bin. Pulled fridge and swapped main pcb. Allowed dwell to end and allowed test cycle to occur again. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA94-02275B PCB , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

GE MONOGRAM REFRIGERATOR

Model ZISP420DTASS

Near Omaha, NE 68118

Derek

Job Details: 03/20/2023

"Inspected fridge and found compressor not running. Temperature is 71 degrees in both zones. Took readings at inverter pcb and found 121vac supplied to inverter and 5.6vdc signal being sent to inverter. Removed inverter and checked compressor windings. Windings are 7ohm across all three windings. Provided quote for replacement inverter pcb and customer approved. Ran across town and retrieved part. Installed new inverter into machine and compressor immediately powers on and begins running. After 20 minutes, temperature in freezer has come down from 71 to 60. Allowed 24hrs to recover from issue, job is complete. ; dspstn on spec-tagged invntry: 1 WR49X10283 INVERTER W/JUMPERS KIT"

We serviced a

COVE DISHWASHER

Model DW2450

Near Omaha, NE 68022

Derek

Job Details: 03/20/2023

"Arrived and customer states that machine has been inoperable since last visit. Error code is displayed. Code is 600148, which is a different code than previously seen on the machine. Checked service manual and found that code indicates failure of the diverter or the positioning sensors. Previous diverter code was generated due to diverter speed being different than expected. Tech cleared error code and started a rinse cycle. Machine successfully drains, fills, circulates, followed by a final drain. Did a visual inspection of wiring inside machine compartment and can see both both harness connections are properly made. Recommended action is to replace the complete diverter assembly, which is not sold as a preassembled assembly. Will place all individual parts on order and return for repair. Job is not complete. ; ordrng 1 831459 (Diverter) and 1 827483 (Proximity sensor) and 1 827458 (Bracket) and 1 828225 (Drive motor) and 2 9039397 (#8 fastener)s and 2 100632 (Seal ring)s and 1 830106 (Main pcb)"

We serviced a

VIKING MICROWAVE OVEN

Model VMOC506SS

Near Cumming, IA 50061

Kris

Job Details: 03/20/2023

Complaint of door not opening found trim around the machine to be up to close to door and screws on door hitting trim causing door to open slowly or not at all customer will have installer fix issue

We serviced a

SAMSUNG WASHER

Model WA51A5505AV/US

Near Bennington, NE 68007

Mike F

Job Details: 03/20/2023

"Customer states 9c7 error code. Checked outlet and received 0v. Checked second outlet received 120v. Plugged washer in and had 9c7 error. Checked power at board, board receiving correct voltage. Replaced main pcb, unit is now working as it should. Unit passed HASS OQC. Job complete. Sam warranty."

We serviced a

GE PROFILE MICROWAVE OVEN

Model PVM9005SJ3SS

Near Papillion, NE 68046

Mike C

Job Details: 03/20/2023

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Glenwood, IA 51534

Jacob

Job Details: 03/20/2023

Customer states door seal is torn and not working properly. ; ordrng 1 W10815678 (Steel door)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRMC2285AF

Near Omaha, NE 68124

Jacob

Job Details: 03/20/2023

Customer states unit is not making ice. Will need a to order a new ice maker. ; ordrng 1 5303918877 (Ice maker)

We serviced a

U-LINE ICEMAKERS - GRID

Model U-BI2115B-00

Near Omaha, NE 68124

Jacob

Job Details: 03/20/2023

"Customer states unit is not making ice. Inspected unit found unit to have a bad water valve assembly. ; dspstn on spec-tagged invntry: 1 80-54356-00 VLV-WTR 1 80-54372-00 ICE MKR , 1 80-54378-00 MTR-COND , and 1 80-54381-00 COLD CNTRL"

We serviced a

LG REFRIGERATOR

Model LRMDS3006D.ASBCNA0

Near Omaha, NE 68127

Jacob

Job Details: 03/20/2023

"Customer states unit is not cooling. Installed new compressor and filter drier. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL76522101 EVAP , 1 ADL76681401 EVAP , and 1 TCA36811409 R600 CMPRSR"

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Lincoln, NE 68522

Kevin

Job Details: 03/20/2023

Customer had control out. Installed control did software update all working.

We serviced a

GE WASHER

Model WPGT9350C0WW

Near Lincoln, NE 68522

Kevin

Job Details: 03/20/2023

"Suto er got part it is the main pcb. Replaced and now unit turns on, rills drains. Wont turn motor, gives motor error. Needs motor. Rotor and stater gave customer est."

We serviced a

GE PROFILE REFRIGERATOR

Model PFSS6PKXESS

Near Yutan, NE 68073

Kevin

Job Details: 03/20/2023

Found unit working to day. No errors stored. Customer said lights chasing and blinking. Says button will beep like beeping pushed or door left open. Tape on buttons. Needs UI. Replaced ui. All working. Edu customer on pcb and Ui cost.

We serviced a

LG WASHER

Model WT7500CW

Near Douglas, NE 68022

Mike F

Job Details: 03/20/2023

"Customer states drain hose has pin hole in it and washer smells even after using washer cleaner. Started washer and found pin hole on drain line. Removed pulsator cap and found brown sludge. Cleared all sludge from pulsator bottom cab and bottom of tub. Used flashlight to look at tub and saw no residue remaining. Quoted customer for cleaning and new drain line. Customer approved repair. Ram doe drain line, installed new drain line, tested unit, no leak found. Job complete. Collected remaining balance,; used 1 WX10X312 (WASHER MAGIC 12 FL OZ) from stock, pckd up 1 Aem73732901 (Drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXML10

Near Omaha, NE 68137

Mike F

Job Details: 03/20/2023

"Return with parts, installed new filter housing. Restored water to fridge, no leaks were found. Ran 1 gallon of water through dispenser, no leaks found. Job complete. ; dspstn on spec-tagged invntry: 1 WP2186443 HOUSING"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model RMC275PVQ01

Near Papillion, NE 68046

Travis

Job Details: 03/18/2023

Microwave not sensing door closed. Tested switch circuits from board. All are opening and closing properly. Issue with sensing circuit on control board. Part is no longer available. No rebuild option and no used or old stock found online. ; dspstn on spec-tagged invntry: 4 28QBP0496 SWITCH 1/4 SPDT