We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX60T8711SS/AA
Near Overland Park, KS 66221
Nate
Job Details: 03/20/2023
Control knob on center oven control ui broke off. Will need to return with parts to repair. ; schdld next appmnt for 3/23 THU 3
We serviced a
KENMORE TRASH COMPACTOR
Model 665.1473311
Near Olathe, KS 66062
Nate
Job Details: 03/20/2023
Replaced the actuator switch and momentary power switch and tested. Everything works correctly now.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Overland Park, KS 66210
Matthew
Job Details: 03/20/2023
Customer states
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Olathe, KS 66062
Matthew
Job Details: 03/20/2023
"Customer states unit is not draining again, inspected unit and sucked out water with a shop vac and there was debris in the line and then tested drain pump after repair and is functioning correctly, instructed customer to rinse off dishes a little better before putting them in the dishwasher to avoid debris getting stuck in the lines ; dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW"
We serviced a
SAMSUNG WASHER
Model WA52A5500AC/US
Near Olathe, KS 66061
Matthew
Job Details: 03/20/2023
"Customer states unit is damaging her clothes, customer says the tub is too tough and theres no problem with the machine its the tub thats no good, instructed customer to contact the dealer and try to resolve the problem with a replacement or refund, job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSG/AA
Near Bennington, NE 68007
Mike F
Job Details: 03/20/2023
"Customer states ice maker not working. Found ice maker covered in ice, checkled error codes, received 39c error code. Steamed out ice maker and auger. Applied rtv to inside and outside of ice house, installed new auger, y clips, ice maker and main pcb. Job complete. Sam warranty.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02704A ICEMKR UPDATE , 1 DA97-14474C ICE BCKT , and 1 DA97-12540G AUGER"
We serviced a
SAMSUNG WASHER
Model WA45T3400AV/A4
Near Norwalk, IA 50211
Kris
Job Details: 03/20/2023
Customer complaint of leaking ran unit found leak from drain hose tightened clamp on drain and tested no leak done
We serviced a
GE REFRIGERATOR
Model GNE25JYKEFFS
Near Lincoln, NE 68516
Derek F
Job Details: 03/20/2023
A part that is needed for this repair was ordered incorrectly. I called the client to inform them and apologize. I will return with all the parts and complete the repair to the refrigerator. Derek!Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/; ordrng 1 WR57X30890 (Inlet valve)
We serviced a
GE REFRIGERATOR
Model GNE25JMKWFES
Near Missouri Valley, IA 51555
Hunter
Job Details: 03/20/2023
"Customer states unit is not producing ice. Found blockage in unit. Ice route. Recommend cleaning out ice route. Unit is now operating properly. Repairs covered by manufacture warranty. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
GE DRYER
Model GFD55ESPN0DG
Near Lincoln, NE 68516
Kevin
Job Details: 03/20/2023
No power to unit. Found broken wire at thermostat on heater. Tested heater ok. Found thermostat needs replaced also. Ordering thermostat and will repair wire. ; ordrng 1 WE04X29793 (Thermal)
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Omaha, NE 68114
Jacob
Job Details: 03/20/2023
Customer states unit is not working and trim is coming off. Glued trim and unlocked the unit.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF4
Near Lincoln, NE 68506
Ali
Job Details: 03/20/2023
During inspection the unit had proper power but could not hear the compressor running. Pulled the unit utilizing my floor protection and gained access to the compressor. Checked ac and dc signal voltage at the inverter board. Unit had proper voltage. Confirmed the compressor windings were not grounded. I also noticed the door mullion was broken. Unit will need a new compressor inverter board and mullion assembly. Rescheduled p return with parts on Friday the 24th between 12-3. Ali! Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/; ordrng 1 808364727 (Inverter) and 1 242036306 (Mullion)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lincoln, NE 68514
Ali
Job Details: 03/20/2023
During inspection unit would have abnormal power issues. Customer stated when she utilized the garbage disposal it powered on. Upon further inspection I noticed the power switch for the dishwasher was right in line with the water line for the faucet detachable spray arm. The line would come in contact with the switch and power the unit off. Recommend installing a cover over the switch. Ran a quick wash cycle to confirm unit was operating properly. Unit is operating properly. Ali! Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/
We serviced a
WHIRLPOOL DRYER
Model LER4634JQ1
Near Lincoln, NE 68503
Ali
Job Details: 03/20/2023
During inspection I checked for voltage and unit was not receiving 240 volts. Reset the breaker and unit powered on. Ran a timed dry high heat and unit is now operating properly.Job complete Ali! ; dspstn on spec-tagged invntry: 1 W11307244 LID LOCK LATCH ASM 3 WIRE
We serviced a
AMANA REFRIGERATOR
Model ASD2622HRS
Near Omaha, NE 68022
Derek
Job Details: 03/20/2023
"Customer states that none of his complaints regarding the fridge have been addressed. Machine still not making ice and still not dispensing water after ice maker was replaced. Tech inspected unit. Found presence of previous leak having occurred, as hard water minerals are stuck to the floor. Pressed dispenser paddle and valve humming is heard, but water does not exit machine. Checked water shut off and found supply turned off. Turned supply on, but no change occurring in operation. Tech bypassed the filter head with approval from customer and machine now dispensing water. 5/16 waterline is leaking at the valve, at the bulk tank, and at the base of the door. Replaced jg fittings and repaired waterlines. Dispensed 6 gallons of water through the machine and no leaking is occurring. Water volume and pressure are quite high. Test cycled the ice maker and the ice maker successfully harvests and refills. Job is complete. ; used 3 PPM0408W (JG 5/16 UNION), and 5 PT516-1 (5/16 TUBE-PER FOOT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVAXVL03
Near Omaha, NE 68136
Derek
Job Details: 03/20/2023
"Customer states that ice maker has not worked since they moved in. Tech asked about cooling as the dispatch indicates that the fridge and freezer are not cooling, however, customer says temperatures have continued to be proper without issue. Tech took temperatures and found 4 degrees in freezer and 42 in fridge. Ice maker uses optics and ice maker ejector fingers are outside of their home position. Fill funnel is not frozen. Tried to reset optics to trigger a harvest test and machine is unresponsive to testing. Due to inability to test ice maker past the optics, tech will submit for new optics and new ice maker to address issues. Job is not complete. ; ordrng 1 2198597 (Ice maker) and 1 W10757851 (Optics)"
We serviced a
LG OVENS ELECTRIC
Model LREL6323S/00
Near Missouri Valley, IA 51555
Hunter
Job Details: 03/20/2023
"Customer states front two burners will stick on high. Found fault in unit. Infinity switches. Recommend replacing unit infinity switches. Customer also states that clock will not be set. Found fault and unit man control board. Recommend replacing main control board. Customer declined to make repairs at this time collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
GE WASHER
Model GUD27ESPM1DG
Near Roca, NE 68430
Ali
Job Details: 03/20/2023
Customer requested I leave the part at the door and he will install it himself. If any issues come up he will call us. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBBC/AA
Near Council Bluffs, IA 51503
Hunter
Job Details: 03/20/2023
"Customer states unit is not producing ice. Found fall in unit ice room. Recommend iceroom update kit and new bucket. Repair is covered by manufacture warranty. Installed new bucket and iceroom kit. Unit is now operating properly. Please allow 24 hours for unit to begin producing ice. Please dispose of first few batches of ice. Job complete. Thank you, from your Hometown Hero, Hunter ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02673A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Omaha, NE 68022
Derek
Job Details: 03/20/2023
"Inspected fridge and 39c and 40c are present. Started defrost cycle and began disassembled. Removed factory 2018 components. Dried room and applied sealant. Installed new k auger and new ice maker. Test cycled ice maker and installed new ice bin. Pulled fridge and swapped main pcb. Allowed dwell to end and allowed test cycle to occur again. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA94-02275B PCB , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZISP420DTASS
Near Omaha, NE 68118
Derek
Job Details: 03/20/2023
"Inspected fridge and found compressor not running. Temperature is 71 degrees in both zones. Took readings at inverter pcb and found 121vac supplied to inverter and 5.6vdc signal being sent to inverter. Removed inverter and checked compressor windings. Windings are 7ohm across all three windings. Provided quote for replacement inverter pcb and customer approved. Ran across town and retrieved part. Installed new inverter into machine and compressor immediately powers on and begins running. After 20 minutes, temperature in freezer has come down from 71 to 60. Allowed 24hrs to recover from issue, job is complete. ; dspstn on spec-tagged invntry: 1 WR49X10283 INVERTER W/JUMPERS KIT"
We serviced a
COVE DISHWASHER
Model DW2450
Near Omaha, NE 68022
Derek
Job Details: 03/20/2023
"Arrived and customer states that machine has been inoperable since last visit. Error code is displayed. Code is 600148, which is a different code than previously seen on the machine. Checked service manual and found that code indicates failure of the diverter or the positioning sensors. Previous diverter code was generated due to diverter speed being different than expected. Tech cleared error code and started a rinse cycle. Machine successfully drains, fills, circulates, followed by a final drain. Did a visual inspection of wiring inside machine compartment and can see both both harness connections are properly made. Recommended action is to replace the complete diverter assembly, which is not sold as a preassembled assembly. Will place all individual parts on order and return for repair. Job is not complete. ; ordrng 1 831459 (Diverter) and 1 827483 (Proximity sensor) and 1 827458 (Bracket) and 1 828225 (Drive motor) and 2 9039397 (#8 fastener)s and 2 100632 (Seal ring)s and 1 830106 (Main pcb)"
We serviced a
VIKING MICROWAVE OVEN
Model VMOC506SS
Near Cumming, IA 50061
Kris
Job Details: 03/20/2023
Complaint of door not opening found trim around the machine to be up to close to door and screws on door hitting trim causing door to open slowly or not at all customer will have installer fix issue
We serviced a
SAMSUNG WASHER
Model WA51A5505AV/US
Near Bennington, NE 68007
Mike F
Job Details: 03/20/2023
"Customer states 9c7 error code. Checked outlet and received 0v. Checked second outlet received 120v. Plugged washer in and had 9c7 error. Checked power at board, board receiving correct voltage. Replaced main pcb, unit is now working as it should. Unit passed HASS OQC. Job complete. Sam warranty."
We serviced a
GE PROFILE MICROWAVE OVEN
Model PVM9005SJ3SS
Near Papillion, NE 68046
Mike C
Job Details: 03/20/2023
"Customer complaint of fuse blowing. Inspection found micro switch failed. Recommend replacing all 3 switches and fuse. Estimate for work is plus tax. Customer approved work to be done. Disassembled machine and replaced all three micro switches. Also replaced fuse on noise filter. Tested unit and was successful. Job complete.; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT , used 1 WPM0805101 (FUSE,20AMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Glenwood, IA 51534
Jacob
Job Details: 03/20/2023
Customer states door seal is torn and not working properly. ; ordrng 1 W10815678 (Steel door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Omaha, NE 68124
Jacob
Job Details: 03/20/2023
Customer states unit is not making ice. Will need a to order a new ice maker. ; ordrng 1 5303918877 (Ice maker)
We serviced a
U-LINE ICEMAKERS - GRID
Model U-BI2115B-00
Near Omaha, NE 68124
Jacob
Job Details: 03/20/2023
"Customer states unit is not making ice. Inspected unit found unit to have a bad water valve assembly. ; dspstn on spec-tagged invntry: 1 80-54356-00 VLV-WTR 1 80-54372-00 ICE MKR , 1 80-54378-00 MTR-COND , and 1 80-54381-00 COLD CNTRL"
We serviced a
LG REFRIGERATOR
Model LRMDS3006D.ASBCNA0
Near Omaha, NE 68127
Jacob
Job Details: 03/20/2023
"Customer states unit is not cooling. Installed new compressor and filter drier. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL76522101 EVAP , 1 ADL76681401 EVAP , and 1 TCA36811409 R600 CMPRSR"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Lincoln, NE 68522
Kevin
Job Details: 03/20/2023
Customer had control out. Installed control did software update all working.
We serviced a
GE WASHER
Model WPGT9350C0WW
Near Lincoln, NE 68522
Kevin
Job Details: 03/20/2023
"Suto er got part it is the main pcb. Replaced and now unit turns on, rills drains. Wont turn motor, gives motor error. Needs motor. Rotor and stater gave customer est."
We serviced a
GE PROFILE REFRIGERATOR
Model PFSS6PKXESS
Near Yutan, NE 68073
Kevin
Job Details: 03/20/2023
Found unit working to day. No errors stored. Customer said lights chasing and blinking. Says button will beep like beeping pushed or door left open. Tape on buttons. Needs UI. Replaced ui. All working. Edu customer on pcb and Ui cost.
We serviced a
LG WASHER
Model WT7500CW
Near Douglas, NE 68022
Mike F
Job Details: 03/20/2023
"Customer states drain hose has pin hole in it and washer smells even after using washer cleaner. Started washer and found pin hole on drain line. Removed pulsator cap and found brown sludge. Cleared all sludge from pulsator bottom cab and bottom of tub. Used flashlight to look at tub and saw no residue remaining. Quoted customer for cleaning and new drain line. Customer approved repair. Ram doe drain line, installed new drain line, tested unit, no leak found. Job complete. Collected remaining balance,; used 1 WX10X312 (WASHER MAGIC 12 FL OZ) from stock, pckd up 1 Aem73732901 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXML10
Near Omaha, NE 68137
Mike F
Job Details: 03/20/2023
"Return with parts, installed new filter housing. Restored water to fridge, no leaks were found. Ran 1 gallon of water through dispenser, no leaks found. Job complete. ; dspstn on spec-tagged invntry: 1 WP2186443 HOUSING"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model RMC275PVQ01
Near Papillion, NE 68046
Travis
Job Details: 03/18/2023
Microwave not sensing door closed. Tested switch circuits from board. All are opening and closing properly. Issue with sensing circuit on control board. Part is no longer available. No rebuild option and no used or old stock found online. ; dspstn on spec-tagged invntry: 4 28QBP0496 SWITCH 1/4 SPDT
We serviced a
WHIRLPOOL DISHWASHER
Model GU3200XTXY4
Near Omaha, NE 68154
Shannon
Job Details: 03/18/2023
"Return with control repair unit and test ok ; dspstn on spec-tagged invntry: 2 W10258275 BI-METAL , used 1 W10258275 (Thermal), and 1 279457 (Wire) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Omaha, NE 68137
Travis
Job Details: 03/18/2023
"Returned with parts. Steamed ice build up. Installed water leakage kit, new defrost sensor and evaporator cover. Pulled unit forward on floor protection. Found water supply line had a pin hole in. Cut it and placed splice in. Installed new drain tubes. Adjusted defrost to 117 setting. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
KENMORE DISHWASHER
Model 665.12793K311
Near La Vista, NE 68128
Travis
Job Details: 03/18/2023
Customer states unit leaking. Inspected unit. Found it leaking at diverter motor on sump. Will need new sump assembly. No repair at this time. ; dspstn on spec-tagged invntry: 1 W11175771 VALVE
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Omaha, NE 68111
Shannon
Job Details: 03/18/2023
Inspect unit has failed idler pulley gave est to replace install updated kit and discount give. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR-DYR and 1 W10837240 IDLER ASM (279640)
We serviced a
SCOTSMAN ICEMAKERS - GRID
Model DCE33PA-1BD
Near Omaha, NE 68130
Travis
Job Details: 03/18/2023
Installed new circulation pump. Water now circulates. Unit is now operating properly.
We serviced a
GE PROFILE RANGE/COOKTOP EL
Model JVB94SH1SS
Near Omaha, NE 68114
Mark
Job Details: 03/17/2023
"Replaced power and limit switches, unit is operating normally. ; dspstn on spec-tagged invntry: 2 28QBP0495 SWITCH 3/16 SPDT"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Papillion, NE 68133
Mark F
Job Details: 03/17/2023
"Customer states unit is clumping ice and sporadically making ice. Found ice ball in back on ice room. Removed components. Steamed out the ice in auger fan housing. Resealed I/m house with food grade RTV and reinstalled all new internal parts. Cycled icemaker. Unit operating properly. Please allow 24 to 48 hours for unit to produce ice.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02675A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Crete, NE 68333
Kevin
Job Details: 03/17/2023
"Gave est for drain pump. Customer going to replace them selfs. Did not fin anything in pump. Unit not draining. After messing with it,it started to drain."
We serviced a
LG WASHER
Model WT7305CV
Near Omaha, NE 68104
Shannon
Job Details: 03/17/2023
Has power out of noise filter board proper power going into main board but wont work recommend ebr86498808 est654.18 not stocked in town
We serviced a
LG REFRIGERATOR
Model LSXS26326S.ASTCNA0
Near Fairway, KS 66205
Jacob E
Job Details: 03/17/2023
Unit was throwing error code indicating the defrost heater was not working. Checked heater and found it open. Replaced heater and defrosted all ice. Unit is working as it should and no error came back
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Omaha, NE 68135
Brandon
Job Details: 03/17/2023
Unit had a piece of glass under the float causing the unit to not fill with water. Removed glass and tested unit. Everything is working properly. ; dspstn on spec-tagged invntry: 1 W11175771 VALVE
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Ankeny, IA 50021
Evan
Job Details: 03/17/2023
Customer complaint is that unit not cooling properly in fridge section and unit is not producing ice. Found that ice maker blower fan is not operating. Non operation of ice maker fan could cause excessive heat in fridge section. Customer provided ice maker fan and following replacement unit is now operating properly. Advised customer to run unit and return contact if issue persists.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Omaha, NE 68118
Travis
Job Details: 03/17/2023
"Customer states unit is not cooling well. Rime ice on back wall. Put in forced defrost. Heater did not come on. Measured 120 vac at connector. Tagged circuit. Found losing voltage at bi metal. Will need new harness. Ran for part. Returned and installed. Customer thawed evap while I ran for part. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER , pckd up 1 W11545823 (Harness)"
We serviced a
GE OVENS GAS
Model JGBS66REK3SS
Near Bellevue, NE 68123
Jacob
Job Details: 03/17/2023
"Customer states unit is not heating. Installed new ignitor, unit is now heating properly. ; used 1 5303935066 (UNI.FLAT IGNITOR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDZ600TW2
Near Omaha, NE 68124
Kyle
Job Details: 03/17/2023
"Customer states unit not drying well and now will not turn on. Found thermal fuse open. Replaced fuse tested unit found is working properly. Unit has no error codes stored. Checked venting has no restrictions airflow is perfect. Checked outlet thermistor it is good. Checked heater and high limit both are good. Unit is working properly. If issue returns recommend replacing main control board. Job complete; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML 1 4392067 REPAIR-DYR , 1 WP3387747 ELEMENT,DRY,FIGURE8 , and 1 WP3392519 THRML CUTOUT"
We serviced a
GE DISHWASHER
Model GDF510PSR3SS
Near Lincoln, NE 68504
Derek F
Job Details: 03/17/2023
I arrived today with the parts to repair the dishwasher. I first disconnected the unit from power and gained access to the door latch. I removed the old latch and installed the new one. I then removed the door and replaced the control panel. I then reassembled the dishwasher and ran a test cycle. The door now latches properly. Derek!Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Ankeny, IA 50023
Gage
Job Details: 03/17/2023
Installed new door.
We serviced a
SAMSUNG RANGEHOOD
Model NK30K7000WG/AA
Near Ankeny, IA 50023
Gage
Job Details: 03/17/2023
Installed new cover.
We serviced a
LG DISHWASHER
Model LDFN454HT.ASTESNA
Near Lincoln, NE 68521
Derek F
Job Details: 03/17/2023
Upon inspection the the dishwasher had no feedback and wont turn on. I first checked the breaker and tested the unit again. The dishwasher still had no feedback but was still getting power. The dishwasher will need a new main PCB and control panel. I will return with the parts to complete the repair. Derek!Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/; ordrng 1 AGM76429511 (Main PCB) and 1 AGL75172632 (Control Panel)
We serviced a
GE PROFILE MICROWAVE OVEN
Model PVM9005EJ2ES
Near Omaha, NE 68135
Brandon
Job Details: 03/17/2023
"Unit has a worn latch board causing the monitor switch to keep welding itself. Ordered part and scheduled return. ; ordrng 1 WB10X25607 (Latch board), dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bellevue, NE 68005
Jacob
Job Details: 03/17/2023
Customer states unit will not power on and is dead. Unit will need a new main control board.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VB
Near Lincoln, NE 68503
Dom
Job Details: 03/17/2023
Customer states unit is not cooling. Installed new wire harness.; ordrd 1 5304519649 (Harness)
We serviced a
GE DISHWASHER
Model CDT845P2N5S1Z
Near Omaha, NE 68022
Gary
Job Details: 03/17/2023
Reosponding to service for NVM on a dishwasher. The dishwasher had cosmetic damagages on yhe front panel. NFM had provided parts for the job. Removed whole door to the unit and separated inner door from the out one . Replaced new outer door cover and put everythibg in reverse order.
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near La Vista, NE 68128
Gary
Job Details: 03/17/2023
"Customer states that unit has BURNING SMELL, DID NOT SPIN ITEMS OUT. Hooked up hass ans ran diognostics. No error codes appear. Ran a normal cycle, checkes under the unit found no burnes marks. The normal cycle ran as it should. Tech was not able ro find and defects on the unit. Send NDF link to customer as well."
We serviced a
GE RANGE/COOKTOP EL
Model JBS60RK9SS
Near Lincoln, NE 68504
Derek F
Job Details: 03/17/2023
Upon inspection the oven was tripping the breaker when it was plugged in. I then removed the back panels and inspected the wiring for any bare wires or shorts. I found a wire that had popped off its connection and grounded to the cabinet. I repaired the wire and reassembled the oven. The oven is now operating properly. Derek!Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/
We serviced a
GE DISHWASHER
Model PDT750SSF5SS
Near Council Bluffs, IA 51503
Hunter
Job Details: 03/17/2023
"Customer states unit will not fill with water. Found fault in unit inverter board. Recommend replacing board. Customer declined to make repairs at this time. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
GE REFRIGERATOR
Model GFE28GYNJFS
Near Lincoln, NE 68520
Dom
Job Details: 03/17/2023
Customer states unit is not recognizing freezer ice maker. Installed new ice maker.
We serviced a
LG WASHER
Model WT5001CW
Near Omaha, NE 68105
Eric
Job Details: 03/17/2023
Customer states unit is grinding. Unit will need a clutch
We serviced a
GE WASHER
Model GTWN5650F2WS
Near Omaha, NE 68104
Eric
Job Details: 03/17/2023
Customer states unit doesnt spin. Replaced drain pump ; pckd up 1 Wh23x10043 (Drain pump)
We serviced a
BOSCH RANGE/COOKTOP GS
Model NGM8055UC/02
Near Omaha, NE 68154
Shannon
Job Details: 03/17/2023
Inspect unit electrode failing gave est to repair picked up part remove corroded screw replace electrode and test ok ; pckd up 1 00631633 (Electrode)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Lincoln, NE 68521
Dom
Job Details: 03/17/2023
Customer states units drum is loose. Unit will need suspension.; saved tckt
We serviced a
SAMSUNG WASHER
Model WA52M7750AW/A4
Near Omaha, NE 68135
Shannon
Job Details: 03/17/2023
6c2 8c1 memes senor sub pcp wire harness service bullention for this issue per tech line dc93-00665a dc93-00278b dc92-02005a would recheck numbers if proceeds with repair may have 5 year extended warranty
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bennington, NE 68007
Shannon
Job Details: 03/17/2023
Sump pump leaking thru divertor est 497.12 for sump pump replacement customer to think about w11087376 flor is warped customer has not been happy with this dishwasher performance in past
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG
Near Lincoln, NE 68510
Dom
Job Details: 03/17/2023
Customer states unit is making a loud noise. Found unit will need the circulation motor.; ordrng 1 DD82-01353A (Sump assembly) and 1 DD62-00050A (Sump gasket) and 1 DD82-01119A (Spray arm)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Lincoln, NE 68510
Dom
Job Details: 03/17/2023
"Customer states unit is not heating. Unit will need new thermostats.; ordrng 1 WE04X25194 (Safety thermostat) and 1 WE04X25201 (Inlet thermostat) and 1 WE04X26139 (Inlet thermostat) and 1 WE04X26216 (Thermostat), dspstn on spec-tagged invntry: 1 WE11X21156 ELEM"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Omaha, NE 68136
Koby
Job Details: 03/17/2023
"Return with parts. Disassembled unit and replaced idler switch. Reassembled unit and ran test cycle. Unit functions properly. Job complete. ; ordrng 1 WE03X23881 (Lint screen), dspstn on spec-tagged invntry: 1 WE03X29897 BELT (137212700) 1 WE04X26139 TCO-DRYER , and 1 WD21X10261 SWITCH"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Omaha, NE 68124
Eric
Job Details: 03/17/2023
Customer states no ice. Replaced ice maker.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRFG2383AF
Near Omaha, NE 68022
Derek
Job Details: 03/17/2023
"Tech arrived just as last contractor is leaving for the day. Fridge in the kitchen matches the model number and serial number of the dispatch. Took temperatures and machine is 41 in the fresh food compartment and 3 degrees in the freezer. Machine is currently not running as temperatures are satisfied. Left all 3 doors open and 2 minutes later, the machine kicks on. Compressor and both fans are running with no unusual noises heard. Pulled fridge out of cabinet and removed machine compartment cover. Condenser fan is properly installed and is running with no noises. Pressing on the fan bracket has no additional noise occurring. Reassembled rear and slid machine back into cabinetry. Opened freezer door and held door switch closed. Evaporator fan is multiple speeds and is running hard. No unusual noises are occurring. Disassembled freezer and pulled evaporator cover, to which tech found no issue with mounting bracket or fan. Frost pattern is proper with no ice accumulation. Tech is unable to replicate noise but did notice that the evaporator cover and air directors were not installed properly. Tech adjusted covers and finalized install. Machine passes testing. Job is complete."
We serviced a
LG DISHWASHER
Model LDFN343LS.ASSEEUS
Near Overland Park, KS 66204
Jacob E
Job Details: 03/17/2023
"Replaced UI son jnit. Unit is no longer flashing and tested like it should. Please be sure to leave a review on Google , Angies List, or even Facebook! Thank you, from your Hometown Hero, Jacob! ; dspstn on spec-tagged invntry: 1 ABT72989206 PUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Omaha, NE 68106
Mike C
Job Details: 03/17/2023
Instal parts as previously diagnosed. Tested unit after install and found no leaks in unit works as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Papillion, NE 68133
Mike C
Job Details: 03/17/2023
"Instal part as previously diagnosed. Put unit into test cycle and completed successfully, including calling for water. Job complete."
We serviced a
SAMSUNG DRYER
Model DV48J7770EP/A2
Near Omaha, NE 68022
Derek
Job Details: 03/17/2023
"Started dryer and motor assembly hums before tripping overload protection. Disassembled dryer. Found left rear roller has seized up, unscrewed its self, and fallen off. Right rear roller is also in bad condition. Removed two socks from blower assembly and discussed findings with customer. Suggest replacement of 2 rollers to ensure longevity of machine and customer approved. Vacuumed dryer out, installed rollers, and reassembled. Machine is now rotating smoothly with minor noises occurring. Job is complete. ; used 2 DC97-16782A (ROLLER ASM) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS26596S/10
Near Norwalk, IA 50211
Kris
Job Details: 03/17/2023
"Customer complaint of display not working found error code for ice maker fan ordering in new fan assembly ; ordrng 1 AEB73764520 (Evap cover DM), dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA36811409 R600 CMPRSR"
We serviced a
KITCHENAID OVENS ELECTRIC
Model KODE500ESS00
Near Leawood, KS 66211
Matthew
Job Details: 03/17/2023
"Customer states unit is dead and will not turn on, inspected unit and replaced the TCO in unit and that kicked the oven back on but the cage fan/ cooling fan was not kicking on, so replaced cooling fan as well and unit is now operating as intended, job complete"
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Omaha, NE 68022
Derek
Job Details: 03/17/2023
"Inspected dishwasher. Machine has 20 minutes remaining of cycle. Tech allowed cycle to finish and took a free inspection of dryer to pass time. At end of cycle, no noise is heard. Tech removed racks and found diverter manifold detached from machine. Lower spray arm is now able to contact the heater as it rotates. Reinstalled diverter cap and spray arm. Ran new cycle and found no noises occurring. Tech suggests replacement of diverter and spray assembly, but customer declined at this time. Job is complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SG/AA
Near Bennington, NE 68007
Derek
Job Details: 03/17/2023
Removed broken ice bin and harness cover. Installed new cover and new ice bin. Dispensed cubes and noises are now gone. Shifted between crushed and cubed and both operations are proper. Ran and submitted hass report for machine. Job is complete. ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT
We serviced a
KENMORE REFRIGERATOR
Model 795.73055.410
Near Urbandale, IA 50322
Alex
Job Details: 03/17/2023
Customer compliant is that unit has ice building up around ice maker door. Found ice stuck inside gasket and gasket not reforming correctly and door is slightly warped. Ordering new door and gasket for unit. Quoted customer for door replacement. Customer approved repair. Collected half and will collect remaining balance once repair is complete. Part is out of stock currently. Will contact customer once part arrives to set up return appointment. ; ordrng 1 ADC74207901 (Ice maker door - dsm)
We serviced a
ZEPHYR REFRIGERATOR
Model PRB24F01AG
Near Omaha, NE 68144
Brandon
Job Details: 03/17/2023
Buzzing was coming from the unit trying to cool itself down from being brand new. The high speed fans create a higher pitched buzzing sound that goes away while it maintains temp and will be able to hear them again when unit needs to cool. No problems found with unit.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Omaha, NE 68136
Koby
Job Details: 03/17/2023
Customer states unit sprays water from filter area when water dispenser is used. Inspected unit and found that water inlet line is broken at the manifold. Replaced manifold. Reassembled unit and ran several gallons of water through. Unit functions properly with no leaks. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXBL5
Near Omaha, NE 68144
Brandon
Job Details: 03/17/2023
Control lock button wouldnt let unit unlock. The keypad has already been replaced once. Ended up power cycling unit and got unit to unlock. Shown customer how to unlock the unit if it happens again
We serviced a
GE REFRIGERATOR
Model ESH22XGPBWW
Near Kansas City, KS 66102
Nate
Job Details: 03/17/2023
Customer states the dispenser is switching to cubes ice when called for. Issue is the auger solenoid not pulling up the bucket flap to allow cubes ice to pass by the crusher teeth. Will need new solenoid valve kit (full assembly). ; ordrng 1 WR62X23154 (KIT SRV SOLENOID CUBE (KC)) and 3 WR01X10619 (Auger screws (KC))s
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV1174DE-1
Near Kansas City, KS 66102
Nate
Job Details: 03/17/2023
Customer stated that the microwave stopped heating. Components checked out ok. Magnetron connectors were loose. Ran several tests after reconnecting and they all passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Kansas City, KS 66109
Nate
Job Details: 03/17/2023
Customer states the freezer compartment ice maker is not working. Issue was the ice maker. Replaced the ice maker and should be working correct now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Overland Park, KS 66204
Chance
Job Details: 03/17/2023
Customer states unit is cracking on bottom portion of freezer. Unit is unrepairable.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS0
Near Omaha, NE 68124
Brandon
Job Details: 03/17/2023
Installed the correct adjuster made sure rack was able to adjust correctly. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Lincoln, NE 68516
Kevin
Job Details: 03/17/2023
"Installed bucket,ice route and dispenser, now no leak and dispenser is powering valve. No water again. Still making ice. Ordering case filter asm. ; ordrng 1 Da97-14365a (Case filter asm), dspstn on spec-tagged invntry: 1 DA97-13829C ICE CASE ROUTE and 1 DA97-14474C ICE BCKT"
We serviced a
GE DISHWASHER
Model GDT665SMN4ES
Near Lincoln, NE 68502
Kevin
Job Details: 03/17/2023
Adjusted heating element and installed new sprayarm.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Arlington, NE 68002
Mike F
Job Details: 03/17/2023
"Return with parts, installed new condenser fan motor and fan. Ice maker and dual water valve. Cycled ice maker, ice maker called for water, dual valve turned on, no water came out. Removed water line from dual valve and only had a little amount of water in it. Found calcium, and lime blocking up the water valve. Cleared debris from valve and line. Tested ice maker again, same thing happened. Ordering water lines and second dual water valve. Will need to return after ASI approval. ; ordrng 1 W11129435 (Dual water valve) and 1 W11209890 (Waterline) and 1 W11238340 (Fill tube)"
We serviced a
BOSCH MICROWAVE OVEN
Model HMD8451UC/01
Near Leawood, KS 66211
Matthew
Job Details: 03/17/2023
"Customer states unit is making a burning smell when they use the microwave, inspected unit and found the thermal fuse was shorting as making the plastic melt, ordering thermal fuse, follow up required ; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63T8111SS/AA
Near Overland Park, KS 66204
Chance
Job Details: 03/17/2023
Customer states units burner is not functioning. Replaced burner on unit.
We serviced a
SAMSUNG WASHER
Model WA45T3400AP/A4
Near Olathe, KS 66061
Matthew
Job Details: 03/17/2023
"Customer states unit is not draining, is unit and replaced drain pump assy, tested drain pump with load control, job complete"
We serviced a
MAYTAG BRAVOS DRYER
Model MEDB880BW0
Near Omaha, NE 68137
Brandon
Job Details: 03/17/2023
Vent came off the back of the unit. Was able to pop it right back on and tightened the clamp for the customer. ; dspstn on spec-tagged invntry: 2 4396006RW ELBOW and 2 4396010RP 6FT SCVENT
We serviced a
SAMSUNG DRYER
Model DB45H7000EWA2
Near Papillion, NE 68046
Jacob
Job Details: 03/17/2023
"Customer states unit is not operating at all. Installed new idler pulley. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 1 DC97-14486A HEATING ELEMENT COMPLETE("
We serviced a
GE PROFILE DISHWASHER
Model PDT845SMJ0ES
Near Papillion, NE 68046
Jacob
Job Details: 03/17/2023
Customer states unit is displaying a leak detection error. Installed new wash motor and diverter.
We serviced a
GE CAFE REFRIGERATOR
Model CVE28DM5NBS5
Near Hickman, NE 68372
Ali
Job Details: 03/17/2023
"I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. I then removed old fresh food evaporator and welded in new one. I then proceeded to pressurize system with nitrogen to 200 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 30 minutes and achieved a 491 micron vacuum. After removing vacuum, pump the vacuum settled out at 986 microns. Vacuum held steady. I then recharged system with 69G of r600 refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete. Ali! Please vote today for Hometown Hero Appliance Repair Lincoln Choice Awards 2023! Click Service & Housing then Appliance Repair. https://journalstar.com/contests/lincolns-choice-awards-2023/"