We serviced a
MAYTAG MICROWAVE OVEN
Model MMV4205BAQ
Near Omaha, NE 68122
Mike F
Job Details: 04/01/2025
Customer states door latch is not working. Found latch broken and not holding spring. Door is discontinued. Service call collected.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFN2813AF4
Near Lincoln, NE 68521
Bryce
Job Details: 04/01/2025
customer states icemaker is not working upon inspection went ahead and flip the switch tried getting icemaker to advance could not get icemaker to advance. Will be ordering a new icemaker when new icemaker gets in contact customer to schedule. ; ordrng 1 A21755301 (Ice maker freezer)
We serviced a
GE MONOGRAM (H) REFRIGERATOR
Model ZISS48DCASS
Near Carter Lake, IA 51510
Mark F
Job Details: 04/01/2025
"Customer states fan stopped working. Made loud noise. Will need to order defrost drain kit.; ordrng 1 WR49X10021 (Evap dran kit), dspstn on spec-tagged invntry: 1 482731 MOTOR,EVAP.FAN"
We serviced a
GE MONOGRAM (H) REFRIGERATOR
Model ZISS48DCASS
Near Carter Lake, IA 51510
Travis
Job Details: 04/01/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Omaha, NE 68136
Derek
Job Details: 04/01/2025
"Customer states that the dryer has stopped tumbling. Tech investigated and found the belt broken. Disassembled the dryer and confirmed. Back left roller is also seized and belt tensioner shows signs of heavy wear. Provided a quote for a maintenance kit and customer approved. Installed updated rollers, belt, and belt tensioner. Ran dryer with a load of laundry and dryer is working properly. Job is complete."
We serviced a
LG REFRIGERATOR
Model LFCS22520S.ASTCNA0
Near Lincoln, NE 68505
Bryce
Job Details: 04/01/2025
Machine not fixable tcc250401874765
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Omaha, NE 68116
Shannon
Job Details: 04/01/2025
Arrived at unit hot water shut off on wall cold is in on position put unit into smart install mode Al valves working and turning on and passed test cold hot and warm all working
We serviced a
LG WASHER
Model WT8405CW.AEWEUUS
Near Glenwood, IA 51534
Lucas
Job Details: 04/01/2025
Drained washer with shop vac. Installed new drain pump. Tested and unit is now operating and draining properly.
We serviced a
LG WASHER
Model WM3770HVA
Near Papillion, NE 68046
Cole
Job Details: 04/01/2025
Customer states unit is leaking. Installed new door boot
We serviced a
THERMADOR (H) WINE COOLER (H)
Model T24IW900SP/06
Near Ames, IA 50010
Rory
Job Details: 04/01/2025
Technician recommending system repair
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24SHTI9N
Near Ames, IA 50010
Rory
Job Details: 04/01/2025
Technician adjusted drawer as unit wouldnt run because it thought drawer wasnt closed all the way
We serviced a
GE DISHWASHER
Model gdt630pyr6fs
Near La Vista, NE 68128
Kelvin
Job Details: 04/01/2025
"Customer states unit is showing LOC, will not operate. Found child lock is pressed and will not function. Took child lock off. Ran test cycle. Unit is operating properly, no leaks present. Job complete."
We serviced a
THERMADOR (H) OVENS ELECTRIC
Model PO302W/05
Near Omaha, NE 68124
Jacob
Job Details: 04/01/2025
Customer states control panel is bowed. Installed new control panel assembly.
We serviced a
LG DRYER
Model DLG7301VE
Near Pleasant Hill, IA 50327
Ky
Job Details: 04/01/2025
Replaced drum and left lower door hinge
We serviced a
WHIRLPOOL WASHER
Model WTW50000DW3
Near Pacific Junction, IA 51561
Lucas
Job Details: 04/01/2025
Customer states unit is not spinning properly. OB error present. Tested in service mode and unit is not spinning basket properly. Disassembled washplate to inspect hub. Hub is good. Tub is loose on gearcase. Unit will need a new gearcase and inner tub.
We serviced a
LG DRYER
Model WKEX200HBA
Near West Des Moines, IA 50265
Ky
Job Details: 04/01/2025
Recommend replacing 3 damper shocks.; ordrng 3 ACV72909506 (DAMPERS)s
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 251RFD-RH
Near Omaha, NE 68114
Mark F
Job Details: 04/01/2025
"Customer states unit over produces ice, and bail arm falls off. Bail arm would lock in place once, then slide out one pushed back down. Bail arm would then not register full ice bucket and continue to make ice. Called sub zero. Was informed to order new ice maker and bail arm.; ordrng 1 7012821 (Bail arm) and 1 7042073 (Ice maker), dspstn on spec-tagged invntry: 1 4201470 CONTROL COLD 200, 300 SER"
We serviced a
GE WASHER
Model GTW330ASK4WW
Near Omaha, NE 68124
Shannon
Job Details: 04/01/2025
"Inspect unit transmission is leaking oil onto belt and pulley causing to slip roaring in spin also has a out of balance error code for suspension rods tired to get agitater off to see if would be able to be removed for transmission replace,ent and would not come off would recomend transmission and belt with agitater to get going suspension rods in near future or with repair"
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/01
Near Kansas City, MO 64112
Chris
Job Details: 04/01/2025
Customer states unit is making too much ice. Unit needs new ice maker.
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21DG6700SRAA
Near Overland Park, KS 66210
Chris
Job Details: 04/01/2025
Customer states unit is not heating. Unit needs new noise filter board.; ordrng 1 DE96-01155A (Noise filter board (kc)) and 1 DE26-00126A (Transformer (kc))
We serviced a
SPEED QUEEN WASHER
Model AWN432SP111PW01
Near Overland Park, KS 66223
Austin R
Job Details: 04/01/2025
"Customer states that unit has a slight drip in the tub, replaced water inlet valves units good to go"
We serviced a
GE DISHWASHER
Model GDWF160R10SS
Near Overland Park, KS 66204
Eric
Job Details: 04/01/2025
Replaced valve tested unit no leaks found good to go
We serviced a
WHIRLPOOL WASHER
Model LSQ9110PW2
Near Omaha, NE 68137
Derek
Job Details: 04/01/2025
"Customer purchased a new drain pump from our shop and wants to know how to install it. Tech arrived and asked to run the washer first, for a proper diagnosis. Tech ran unit through testing and found fill, agitation, and drain to be proper. Lid switch is also working. Tech monitored the spin and noticed that the spin occasionally isn't occurring. When set to high speed, basket only seems to run at a low to medium speed. On low speed, the basket rotates at roughly 50rpm. Tech continued to open and close the lid while running in spin, and the clutch pack is not gripping properly on the rotating assembly. Transmission and clutch are faulty. Looked under the washer and confirmed the presence of rusty, oily, water. Tech explained findings to the customer and suggests new agitator dogs, new stabilizer springs, new motor coupler, new transmission, and new clutch pack. Customer declined repairs and will return her drain pump for a refund. Job is complete."
We serviced a
GE PROFILE OVENS ELECTRIC
Model SCB1001KSS01
Near Omaha, NE 68130
Shannon
Job Details: 04/01/2025
Return to house remove unit from wall and replace customer supplied parts reassembled and reinstall test ok
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/20
Near Bucyrus, KS 66013
Chris
Job Details: 04/01/2025
Customer states unit will not cycle. Unit needs new fascia panel.; ordrng 1 00778921 (Fascia panel (kc))
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Omaha, NE 68130
Derek
Job Details: 04/01/2025
"Customer says that cycles won't always start properly. Also has noticed rust on the lid. Tech started a cycle and found the timer very difficult to turn. Gears inside feel as if they may be damaged. Knob also has no indicator on it to know where it is pointed when selecting/starting a cycle. Ran a drain and spin and found the belt tensioner squeaking loudly. Removed front panel and found minimal rust inside the case. Base of the lid is rusty around the opening. Tech started a heavy duty wash and monitored. Washer struggles to fill even though 'warm' is selected. Tech tested cold and found no water entering machine. No flow change between hot and warm confirms this. Opened console and verified that 120vac is supplied to the cold valve when set to cold and warm but no valve hum occurring. Tech changed fill level to start the test cycle. Washer runs seemingly without major issues. Tech provided a quote for a new fill valve, fill hoses, belt, belt tensioner assembly, and timer. Timer- 203387PValve- 202395PHose (2)- 57262Tensioner kit- 959P3Quote- $888.79"
We serviced a
THERMADOR (H) RANGE GAS
Model PRG366JG/03
Near Kansas City, MO 64157
Austin R
Job Details: 04/01/2025
Customer states that unit isnt heating correctly and also that the cooling fan isnt running. Replaced fan and main board.
We serviced a
SAMSUNG DRYER
Model DV395ETPASU/A1
Near Lincoln, NE 68502
Derek F
Job Details: 04/01/2025
"Upon inspection the dryer had stopped spinning and made a loud noise. I disassembled the unit and found the idler pulley destroyed. I also found the motor clamp came loose off the back. I replaced the idler pulley, belt and secured the motor mount. I then ran a test cycle and the dryer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
SAMSUNG WASHER
Model WF45B6300AP/US
Near Lincoln, NE 68502
Derek F
Job Details: 04/01/2025
Upon inspection the washer power button was not always responding. I took the user interface apart and adjusted the push button. I then reassembled the washer and tested the button. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
KENMORE DRYER
Model 11063932101
Near Papillion, NE 68133
Cole
Job Details: 04/01/2025
Customer states unit wont start. Will need new drive assembly kit
We serviced a
SAMSUNG DRYER
Model DV405ETPAWRR/AA
Near Chicago Precinct, NE 68022
Travis
Job Details: 04/01/2025
Motor relay stuck. Tapped on it. Came unstuck. Would need new main pcb and maintenance kit.
We serviced a
GE OVENS ELECTRIC
Model JKP36G0D2BG
Near Omaha, NE 68144
Derek
Job Details: 04/01/2025
"Customer wants ovens inspected as they are old and have never needed repair. Tech inspected and found 1985 double wall oven in the kitchen. Ovens are clean and interior lights work. Turned both ovens on to bake and broil; which allowed tech to physically feel each element and co firm their operation. Tech placed digital thermometers inside of each oven cavity and set the ovens to roughly 350 degree bake. Tech monitored the temperatures through 5 cycles and took an average reading for each zone. Upper oven shows an average temperature of 363 degrees through nearly 40 minutes of run time. Lower oven shows and average of 368 degrees through the same duration. Ovens appear to work properly and average readings are within the tolerance that the technician would expect. Oven does not have any easy calibration or adjustments to be made, so tech is relieved that the ovens are running slightly hot and within a few degrees of our rough set point. Tech has no suggestions for repair as machine passes operational tests. Job is complete."
We serviced a
ELECTROLUX REFRIGERATOR
Model VWCM201FAB
Near Bellevue, NE 68123
Jacob
Job Details: 04/01/2025
Customer states unit is not cooling. Will need to order parts. ; ordrng 1 5304524944 (Control board) and 1 5304535364 (Compressor kit)
We serviced a
LG REFRIGERATOR
Model LFXS30766D/01
Near Omaha, NE 68130
Mike F
Job Details: 04/01/2025
Customer states unit is not cooling. Unit has a sealed system issue. Quoted for repair.
We serviced a
SAMSUNG DRYER
Model dve50m7450wa3
Near Papillion, NE 68046
Jacob
Job Details: 04/01/2025
Customer states unit is not heating. Unit will need a new heater assembly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB89008MAA
Near Bennington, NE 68007
Travis
Job Details: 04/01/2025
70 degrees both sections. Compressor and fans are running. Has sealed system failure. Will order parts. ; ordrng 1 DA96-01002C (Ff evap) and 1 NF54M7151ANASH (Compressor)
We serviced a
LG REFRIGERATOR
Model LMXS28626S.ASTCNA0
Near Lincoln, NE 68507
Bryce
Job Details: 04/01/2025
Customer states unit is not cooling upon inspection. Verified complaint could hear a terrible sound coming from the compressor upon inspection will be needing a new sealed system will be returning on Thursday with an evaporator compressor and filter dryer. ; ordrng 1 ADL73762013 (Evap) and 1 TCA38151706 (Compressor) and 1 ADH73150210 (Drier)
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Omaha, NE 68157
Cole
Job Details: 04/01/2025
Customer states unit still loose. Remounted machine with new screws.
We serviced a
WOLF (H) MICROWAVE OVEN
Model MC24
Near Lincoln, NE 68526
Ali
Job Details: 04/01/2025
During inspection the door would come in contact with the trim. Adjusted the unit until it was sitting in the proper location. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Omaha, NE 68106
Mark F
Job Details: 04/01/2025
"Customer states unit gives lo Flo error. Customer changed valves prior to arrival. Found connecting hoses mix matched from valves to detergent dispenser, as well as flip flopped hot and cold from house supply. Found inadequate pressure coming to unit. Recommend plumber for new shut off valve."
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Papillion, NE 68133
Mike F
Job Details: 04/01/2025
"Return with parts. Installed ice maker, auger, bucket and pcb. Ice maker cycled and called for water. Family hub is still not responding. Quoted does family hub.; dspstn on spec-tagged invntry: 1 DD81-04511A RTV"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near Carter Lake, IA 51510
Lucas
Job Details: 04/01/2025
Customer states unit is not cooling properly. Compressor is running but not cooling. Evap coil has a leak in it. Unit will need a new evaporator and sealed system repair.
We serviced a
WOLF (H) GRILL
Model OG36-LP
Near Lincoln, NE 68502
Ali
Job Details: 04/01/2025
Installed the RH burner assembly and also got the interior lights to work. Unit is operating properly Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TD0
Near Unadilla, NE 68454
Derek F
Job Details: 04/01/2025
"I arrived today with the part to complete the repair. I first disconnected power and gained access to the damper. I then replaced the damper and reassembled the refrigerator. Finally, I reconnected power and confirmed the unit had good air flow. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 650/0
Near Lincoln, NE 68516
Ali
Job Details: 04/01/2025
During inspection the freezer handle had popped off. Removed the freezer door and pulled the panel off of its bracket. Reattached the handles and reassembled the freezer door. Finally I removed the items in the fresh food and cleared out the fresh food drain line as it was clogged. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Neola, IA 51559
Lucas
Job Details: 04/01/2025
"Customer states drain hose under unit came off. Tension spring not holding hose on effectively. Installed new clamp to secure hose. Tested drain, unit is operating properly. ; used 1 43261 (Clamp) from stock"
We serviced a
LIEBHERR (H) REFRIGERATOR
Model CS2062 12I
Near Lincoln, NE 68526
Bryce
Job Details: 04/01/2025
Customer states icemaker is not working upon inspection verified complaint went ahead and put new icemaker in as well as cycled and tested to make sure that icemaker does not leak into the bin below icemaker is working as it should job complete
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME11A7510DS/AA
Near Olathe, KS 66062
Austin R
Job Details: 04/01/2025
Customer states that unit has a cf2 error code and touch pad wont respond. Replaced door assy units good to go.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model BI-36U/O-RH
Near Omaha, NE 68135
Derek
Job Details: 04/01/2025
Customer states that the ice is only producing one batch per day and the display stopped working. Both issues seemingly happened at the same time. Tech measured temperatures and found both zones slightly elevated. Fridge is 38-47 and freezer is between 16 and 20. Checked condenser and it is not excessively dirty. Tech checked the fan in the freezer and found that the fan does not operate. Removed ceiling of fridge and fridge fan also not working. Tech back probed the display harness and found 0vdc supplied. Tech cycled power to the machine at the breaker and fans/display still not operating. Tech believes that the main control was damaged during a recent power outage from last weeks thunder snow mini-blizzard event. Tech provided a quote for a replacement main computer and customer approved. Tech placed part on order and scheduled customer for a return on Friday. Job is not complete. ; ordrng 1 7041549 (Main control)
We serviced a
GE MICROWAVE OVEN
Model JVM7195EF1ES
Near Des Moines, IA 50317
Anthony
Job Details: 04/01/2025
"Customer stated that unit has power but will no longer heat. Found unit needed replacement 20amp tube fuse on filter board.; dspstn on spec-tagged invntry: 1 10QBP0231 MAGNETRON and 1 DE59-00002A DIODE , used 1 WPM0805101 (FUSE,20AMP) from stock"
We serviced a
MARVEL ICEMAKERS U/C(H)
Model 25IM-BS-F-R
Near Council Bluffs, IA 51503
Mark F
Job Details: 04/01/2025
Customer states unit doesnt eject ice cubes. Removed cover. Found whole motoring burned up. Would need new ice maker s2240016A.
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Overland Park, KS 66221
Eric
Job Details: 04/01/2025
"Customer reported that the unit displays an unbalanced error and produces a loud noise during the wash cycle. Upon inspection, it was determined that the dampers are worn out and require replacement. Additionally, the clutch shows signs of wear, contributing to the noise during agitation. A repair estimate was provided, but the customer has declined service at this time."
We serviced a
LG REFRIGERATOR
Model LFC22770ST/03
Near Lenexa, KS 66215
Koby
Job Details: 04/01/2025
"Customer states that the unit is not cooling. Inspected unit and found that compressor has failed. Recommend replacement of compressor and filter drier. ; dspstn on spec-tagged invntry: 1 5421JJ1001R EVAP 1 ADH73150210 DRIER UV , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
GE REFRIGERATOR
Model GSE25HEMKHDS
Near Omaha, NE 68106
Mark F
Job Details: 04/01/2025
Customer states unit isnt cooling properly. Defrost issue. 120v to bimetal. 0v to heater. Failed bimetal.; ordrng 1 WR50X10065 (Bi-metal)
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Polk City, IA 50226
Brian
Job Details: 04/01/2025
"Customer states ice maker is not producing ice. Found motor has failed. Replace ice maker and tested for functionality. Unit operas designed. Job complete. ; dspstn on spec-tagged invntry: 1 DA97-12540K AUGER 1 DA97-18859A ICE MAKER , 1 DA97-20157B ICE BCKT , and 1 DD81-04511A RTV"
We serviced a
SAMSUNG WASHER
Model WF45M5500AZ/A5
Near Omaha, NE 68022
Derek
Job Details: 04/01/2025
"Disassembled washing machine and removed faulty drain hose from the unit. Hose has visible damage from abrasion due to how the hose has been routed to be able to reach the plumbing stack pipe in the laundry room. Installed new drain hose and routed hose to the outside of the wash tub and shock absorbers to reduce abrasion and ziptied the drain hose back to the fill hoses to keep it securely located. Reassembled washer and ran a test cycle. Washer fills, agitates, drains, and spins with no issues occurring. Job is complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF
Near Omaha, NE 68135
Kelvin
Job Details: 04/01/2025
"Customer states unit is not leaking water, ice production is low. Inspected unit, confirmed issue. Found crack in tray and will require replacement. Repair approved. Removed original icemaker, installed new. Verified with Customer unit is operating properly. Covered by manufacturer warranty, Job complete."
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63A6511SS/AA
Near Omaha, NE 68106
Travis
Job Details: 04/01/2025
Failed right front switch. Replaced. Unit is now operating properly.
We serviced a
GE OVENS ELECTRIC
Model JTP15W0W1WW
Near Gretna, NE 68028
Kelvin
Job Details: 04/01/2025
"Customer states unit shows f2 error code, fan is not operating. Inspected unit, confirmed issue. Found cooling fan has failed and will require replacement. Repair approved. Removed original fan, installed new. Verified with customer unit is operating properly. Job complete."
We serviced a
LG REFRIGERATOR
Model LFXC24726S
Near Omaha, NE 68154
Travis
Job Details: 04/01/2025
"Customer states unit is not cooling. Found fans running but compressor is not. 5 blink code on board. Oil specks around evaporator. Unit has failed sealed system. Will need compressor, drier and ff evaporator. Called Nick. No repair at this time."
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model n/a
Near Overland Park, KS 66213
Darrin
Job Details: 04/01/2025
Customer states that unit will not start.
We serviced a
GE REFRIGERATOR
Model GIE18GTNDRBB
Near Bellevue, NE 68123
Lucas
Job Details: 04/01/2025
Customer states led in fresh food section are not working. Lights are on mainboard. Tested door switch to verify issue is with board. Switch test good. Unit will need a new main control board.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Omaha, NE 68144
Derek
Job Details: 04/01/2025
"Fill rinse spin done- done f7e1 basket speed faultFill rinse done- done f5e1 lid switch faultCustomer says that the washer won't drain put, won't start, and hadn't been spinning. Tech opened lid and found fill valves leaking water into the tub continuously. Washer is filled to the brim and is nearly overflowing. Tech started a drain and spin cycle. Washer locks and drains out fully. Unit begins to spin but then stops. Entered service mode and retrieved two error codes then started an auto test. Unit completes the auto test without issues, including high speed spin. Tech tried to run a rinse and spin and a light wash cycle and unit acts very unusually. Washer locks the lid, senses the load, then goes straight to 'done' being displayed. Washer has multiple issues confirmed by error codes and testing. Lid lock is not working properly, suspension is very soft, the shift actuator is not working correctly, and the fill valves have failed. Tech generated a quote for the repair and the customer declined. Job is complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8600QLAA
Near Olathe, KS 66062
Chris
Job Details: 04/01/2025
Customer states the drawer slides. Unit needs new drawer.
We serviced a
BOSCH OVENS ELECTRIC
Model HBL5351UC/02
Near Lenexa, KS 66227
Chance
Job Details: 04/01/2025
"Customer states unit is not heating up at all. Found bake element open line and broil had just come unplugged from husband removing and reinstalling. Broil showed open when checking at board and this would be why. Replaced bake element in unit. Tested unit, unit is functioning properly njob complete."
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Prairie Village, KS 66208
Austin R
Job Details: 04/01/2025
Customer states that unit is leaving marks kn clothes changed out all rollers and tensioner units good to go; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG
We serviced a
WOLF (H) OVENS ELECTRIC
Model SO3050TE/S/T
Near Omaha, NE 68130
Travis
Job Details: 04/01/2025
Replaced convection fans again.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Overland Park, KS 66212
Koby
Job Details: 04/01/2025
Customer states that unit is leaking. Inspected unit and found that tub seal has failed and unit fills slowly. Recommend replacement of gearcase and inlet valve.
We serviced a
BOSCH DISHWASHER
Model SHXL68TL5UC/02
Near West Des Moines, IA 50266
Ky
Job Details: 04/01/2025
No issues found at this time.
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near West Des Moines, IA 50266
Ky
Job Details: 04/01/2025
Recommend spring repair kit.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU16F2VW
Near Omaha, NE 68144
Jacob
Job Details: 04/01/2025
Customer states unit is not cooling. Unit will need a system rebuild.
We serviced a
LG DISHWASHER
Model ADFD5448AT
Near Des Moines, IA 50312
Anthony
Job Details: 04/01/2025
Customer stated that unit randomly tripped breaker during middle of a cycle. Circuit breaker is weak and will need to be replaced with new 20amp breaker. ; dspstn on spec-tagged invntry: 1 ABT72989206 PUMP
We serviced a
GE MICROWAVE OVEN
Model JVM6175DKW
Near Olathe, KS 66062
Eric
Job Details: 04/01/2025
Customer states some button on unit don't work all the time. Tested found some buttons working all the time and some working 50% of button presses. Ordered part and rescheduled; ordrng 1 WB56X35677 (Control panel white)
We serviced a
LG REFRIGERATOR
Model LMXC23796S.ASTCNA0
Near Overland Park, KS 66207
Chance
Job Details: 04/01/2025
"Customer states unit is not cooling. Inspected unit and found compressor was inefficient. Replaced compressor and filter drier on unit. Vaccumed unit down to 680 microns. Charged unit. Pressures were great. Please allow 24-48 hours for unit to cool properly. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74221802 EVAP FF , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lincoln, NE 68516
Bryce
Job Details: 04/01/2025
"Customer states unit is squealing during agitation upon inspection. Verified complaint notice that after tipping the unit back that the motor pulley seems to have come loose so during the agitation cycle, it makes a squealing noise as the belt in plastic is rubbing on the plastic cover, went ahead and tightened and scored the Screw so the nut stays up in place job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Raytown, MO 64133
Chris
Job Details: 04/01/2025
Customer states unit is making noises. Unit needs rebuild kit.; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP)
We serviced a
SAMSUNG WASHER
Model WA50K8600AV/AA
Near Omaha, NE 68106
Lucas
Job Details: 04/01/2025
"Customer states washer gets stuck in spin mode. Hasnt used in months. Smelled burning smell last time used. Error codes present for drain, stuck key, and out of balance. Ran unit in test mode. Pump is getting voltage but not operating unit will need a new drain pump. ; ordrng 1 DC97-19289F (Drain pump)"
We serviced a
THERMADOR (H) REFRIGERATOR
Model T36IT70NNP/15
Near Blair, NE 68008
Mike F
Job Details: 04/01/2025
Return with parts. Installed inverter. Compressor started. Please allow 24 hours for temperatures to stabilize. Payment collected at first trip.
We serviced a
JENNAIR (H) RANGE/COOKTOP EL
Model JED4430WB
Near La Vista, NE 68128
Kelvin
Job Details: 04/01/2025
Customer states units.Front left burner is on all the time will not shut off. Inspected unit confirmed issue. When breaker is turned on front left burner turns on. Unit will require new board and element. Repair declined. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Gretna, NE 68028
Mike F
Job Details: 04/01/2025
Customer states dryer is not heating. Found failed element. Quoted for new element. Customer approved. Replaced element and tested. Unit is now heating. ; used 1 WP35001247 (ELEMENT DC47-00019A) from stock
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Omaha, NE 68124
Shannon
Job Details: 04/01/2025
Flood sensor failing gave est to replace customer ok install new sensor update software test ok ; dspstn on spec-tagged invntry: 1 WD21X24900C PCB *ADD CORE*
We serviced a
LG REFRIGERATOR
Model LFXC24726D/00
Near Polk City, IA 50226
Rory
Job Details: 04/01/2025
"Preformed sealed system repair ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341411 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Roca, NE 68430
Bryce
Job Details: 04/01/2025
Customer states fan is ramping up and from the dampener hearing a clicking sound upon inspection notice both were doing the noise and also the fan was making a noise after running for several minutes went ahead and replaced the Eva fan and the harness as well as the damper control unit is now operating properly with no noises happening besides normal function
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Gretna, NE 68028
Kelvin
Job Details: 04/01/2025
"Customer states that water filled the basement and wanted to make sure that the washer is still working properly. Inspected unit water is off to the house, turn water back on. Unit turns on, fills agitates and spins out as it should no issues found job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lincoln, NE 68502
Bryce
Job Details: 04/01/2025
"Customer states unit is not washing the dishes upon inspection verified complaint went ahead and put the unit into a diagnostics mode to pull error. Codes out noticed the only error code the machine has was for the motor, not running after clearing the code and trying to get the motor to work and noticed the motor would still not turn on. Unit will be needing a new sump and motor assembly. Customer will be going with new."
We serviced a
SAMSUNG WASHER
Model WA52DG5500AWUS
Near Omaha, NE 68132
Cole
Job Details: 04/01/2025
Return with parts. Installed new PCB and pressure switch.
We serviced a
SAMSUNG REFRIG SAM-IM
Model RF28HFEDBSR/AA
Near Lincoln, NE 68516
Derek F
Job Details: 04/01/2025
"Upon inspection the refrigerators ice maker had frozen up and stopped producing ice. I will return with silicone, ice maker and main control to complete the repair.; ordrng 1 DA94-02679B (Main pcb) and 1 DD81-04511A (Silicone), dspstn on spec-tagged invntry: 1 DA81-05999A FILTER HSNG"
We serviced a
SAMSUNG WASHER
Model WF350ANW/XAA 01
Near Overland Park, KS 66221
Chris
Job Details: 04/01/2025
Customer states unit is not draining. Unit needs new drain pump.; dspstn on spec-tagged invntry: 1 DC31-00054A DRN PMP MTR
We serviced a
LG DRYER
Model DLEW1701
Near Omaha, NE 68137
Cole
Job Details: 04/01/2025
Customer states unit spins on its own. Hit relay on board.
We serviced a
LG WASHER
Model WT1701C
Near Omaha, NE 68137
Cole
Job Details: 04/01/2025
Customer states unit makes loud noise when water comes in. No issues found at this time
We serviced a
GE REFRIGERATOR
Model CXE22DP4PEW2
Near Huxley, IA 50124
Rory
Job Details: 04/01/2025
Installed parts sent to customer
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS1
Near Omaha, NE 68114
Shannon
Job Details: 04/01/2025
Bearing noisey pump leaking gave est to replace customer ok replace wash sump test ok ; dspstn on spec-tagged invntry: 1 WPW10158389 VALVE-INLT and 1 WPW10780877 PMP-MTR ASM
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Gretna, NE 68028
Kelvin
Job Details: 04/01/2025
"Customer states unit is not drying or tumbling. Inspected unit, confirmed issue. Found belt has snappped due to idler bearing failure. Reccomend installing maintenance repair kit. Repair approved. Removed original rollers, idler and belt. Installed new. Verified with customer unit is operating properly. Job complete. ; used 1 4392067 (RPR KIT (W10837240 PULLEY)) from stock"
We serviced a
ASKO (H) DISHWASHER
Model DFI675
Near Leawood, KS 66209
Chance
Job Details: 04/01/2025
Parts have not arrived for unit. ; saved tckt
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Denton, NE 68339
Derek F
Job Details: 04/01/2025
Upon is the washer had been stopping mid cycles and giving a suds error. I first checked the drum and found evidence of early damage to the spider gear at the back of the tub. I then checked for error codes and had multiple for door lock failure. I then attempted to drain the unit but it drains very slow due to a failing drain pump. The washer would need a new drain pump assembly and door lock to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
BOSCH DISHWASHER
Model SHV78CM3N/25
Near Chicago Precinct, NE 68022
Mike F
Job Details: 04/01/2025
Installes springs. Door is now operating as it should.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Olathe, KS 66062
Koby
Job Details: 04/01/2025
"Return with parts. Completely defrosted the unit and removed any ice buildup. Completed icemaker update and replaced ice route. Pulled unit out with floor protection and installed the insulation sheet. Ran test cycle, unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA82-02697A ICEMKR 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , and 1 DD81-04511A RTV"
We serviced a
GE REFRIGERATOR
Model GSS22IFRFWW
Near Omaha, NE 68134
Mark F
Job Details: 04/01/2025
Customer states unit leaks. Defrost drain covered with ice. Cleared ice. No defects noticed causing drain to freeze over. ; dspstn on spec-tagged invntry: 1 WR51X10101 HEATER HARNESS DEF AS and 1 WR55X10942NC BOARD (NO CORE)
We serviced a
BOSCH WASHER
Model WAT28401UC/14
Near Kansas City, MO 64109
Austin R
Job Details: 04/01/2025
"Customer states that units leaking from back, found that unit had a torn hose to the dispenser, was leaking water as it went to fill replaced hose units good to go; pckd up 2 020637263586 (Hose clamps)s, ordrd 1 4027504 (Vinyl tubing)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Des Moines, IA 50311
Ky
Job Details: 04/01/2025
Cleaned coin catch filter. ; dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP WATER