We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Omaha, NE 68154
Derek
Job Details:
10/14/2022
"Customer states that front spring clamp has fallen off of door boot and now the washer leaks. Reattached door boot to the front of the machine and reinstalled the spring clamp. Front lower portion of the door boot is warped from clothing being pinched between it and the door. Started express wash cycle to test for leaks to see if boot needs replaced. Machine runs through 35 minute test cycle without water leaking from the front. Tech suggests that customers monitor for leaks. If no leaking occurs over next few wash cycles, then boot will not need replaced. Job is complete. ; dspstn on spec-tagged invntry: 1 WP8182119 BELLOW"
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Omaha, NE 68114
Mike C
Job Details:
10/14/2022
"Customer complaint of unit not draining. Connected unit to HASS and found several issues. SF and SC error codes found. Hot water valve was working intermittently, drain pump was non operational, self diagnostic mode would fail at second test. Recommend replacing main PCB and drain pump. Service fee collected and bid good for 30 days. Bid 529.31 + tax for both."
We serviced a
SAMSUNG DRYER
Model DV405ETPAWR/AA
Near Omaha, NE 68106
Mike C
Job Details:
10/14/2022
"Customer complaint lint trap was stuck in backwards. Disassembled front half and removed improperly installed lint trap. Cleaned excess lint from venting. Reassembled and job complete. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 1 DC97-14486A HEATING ELEMENT COMPLETE("
We serviced a
BOSCH WASHER
Model WFVC3300UC/24
Near Papillion, NE 68133
Mike C
Job Details:
10/14/2022
"Customer complaint of e13 code and not able to open door. Inspection found debris in drain pump. Drained unit of old water, cleaned out drain pump, ran a cycle and tests successful. Job complete"
We serviced a
MAYTAG WASHER
Model MTW5740TQ0
Near Omaha, NE 68132
Mark
Job Details:
10/13/2022
"Customer states unit wont power on, timer needs replaced"
We serviced a
FRIGIDAIRE WASHER
Model FAFW3574KR0
Near Omaha, NE 68104
Mark F
Job Details:
10/13/2022
Returned with parts. Installed drain pump. Unit operating properly.; dspstn on spec-tagged invntry: 2 137221600 PUMP
We serviced a
SAMSUNG WASHER
Model WA50K8600AW/A2
Near Council Bluffs, IA 51503
Mike F
Job Details:
10/13/2022
"Customer states washer not draining, observed standing water in washer. turned unit on, drain pump made loud grinding noise, no water draining. Customer paid 214.00 442.78; ordrng 1 DC97-19289B (1) and 1 DC61-03048A (Lint screen) and 1 DC62-00344A (Door seal), dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP"
We serviced a
GE REFRIGERATOR
Model GDSL3KCYCLLS
Near Omaha, NE 68124
Jacob
Job Details:
10/13/2022
Customer states door is hard to open. Greased the left side of the door slider.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Lincoln, NE 68531
Megan
Job Details:
10/13/2022
"Return with parts. Removed and replaced sump assembly. Ran diagnostic cycle o reset previous error codes, Checked for leaks and ran a sensor calibration cycle.Job complete.Thank you for choosing Hometown Hero Appliance Repair. Your Hometown Hero, Megan"
We serviced a
JENNAIR OVENS ELECTRIC
Model W2750W
Near West Des Moines, IA 50265
Christopher
Job Details:
10/13/2022
Inspected the unit and verified the issue of no heat. Found there is only 120 volts going to the unit. Pulled the unit out and confirmed at the j-box. Informed the customer the issue is within the breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Papillion, NE 68046
Kyle
Job Details:
10/13/2022
"Customer states freezer is making noise and is not cooling well. Found unit has bad defrost heater. Replaced defrost heater and thermostat; used 1 WR50X50 (THERMOSTAT,DEFROST) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Olathe, KS 66062
Nate
Job Details:
10/13/2022
Replaced filter case assembly and filter cut water back on tested icemaker water now flows to icemaker. Leveled the refrigerator also ran Samsung HASS OQC diagnostics and everything passed.
We serviced a
GE RANGE/COOKTOP EL
Model JBP35SM2SS
Near Lincoln, NE 68512
Kevin
Job Details:
10/13/2022
No power to burner ; ordrng 1 WB24T10025 (Switch)
We serviced a
GE WASHER
Model PTWN6050M0WT
Near Omaha, NE 68134
Mike F
Job Details:
10/13/2022
"Customer states, washer not draining. Let unit fill with water then put into drain and spin cycle, could hear drain pump turn on but no water came out. Drain pump needs to be"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AW
Near Papillion, NE 68046
Kyle
Job Details:
10/13/2022
Customer states fz is making loud noise. Found water valve leaking into fz. Replaced water valve; pckd up 1 5304525994 (Valve)
We serviced a
JENNAIR RANGE/COOKTOP EL
Model JES9800CAF01
Near Omaha, NE 68124
Austin
Job Details:
10/13/2022
Customer states unit is not baking. Replaced ui.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model CVE28DM5NBS5
Near Lincoln, NE 68516
Ali
Job Details:
10/13/2022
Removed the door assembly and installed the new LH rail. Confirmed the door opened and closed properly. Unit is now operating properly.Job complete T
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near West Des Moines, IA 50266
Dillon
Job Details:
10/13/2022
Customer states at the door latch completely fell out of its holder area. Found that the reason this happened is because the latch holder had broken off. Found that I will need to order that holder. ; ordrng 1 203643 (Latch holder dsm)
We serviced a
LG REFRIGERATOR
Model LFXS30766S/03
Near Hickman, NE 68372
Ali
Job Details:
10/13/2022
"Unit has a failed compressor. I reclaimed a full charge worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 250 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 30 minutes and achieved a xxx micron vacuum. I updated main pcb software for new compressor. After removing vacuum, pump the vacuum settled out at xxx microns. Vacuum holding steady. I then recharged system with 4.76 oz of r134 a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lincoln, NE 68503
Ali
Job Details:
10/13/2022
"Upon inspection the dishwasher did not have proper function of the wash pump assembly. We then put the dishwasher into a diagnostic mode to test it. When testing, the dishwashers wash pump failed to activate. The dishwasher will need a new wash pump assembly to properly function.
We serviced a
LG REFRIGERATOR
Model LFX25974ST
Near Ankeny, IA 50023
Evan
Job Details:
10/13/2022
"Customer complaint is that unit is leaking from base and has caused excessive damages to flooring. Found that while water is on main double water valve is leaking a consistent trickle that would lead to bottom pan overflowing with water. Quoted customer for replacement of water valve. Customer would like to think about repair.Positive reviews on Google, Angies list, Facebook or anywhere else are greatly appreciated and a sincere thank you for using Nebraska home Appliance from your Technician Evan!"
We serviced a
GE REFRIGERATOR
Model GZS22DMJKFES
Near Ankeny, IA 50023
Christopher
Job Details:
10/13/2022
Inspected the unit and verified the issue of not dispensing ice. Found. The ice is melting together and has damaged the ice container. Also found the despensor door is not fully shutting causing the ice to melt and refreeze. Ordering ice container and desoensor door . ; ordrng 1 WR17X24426 (Ice bucket) and 1 WR17X11653 (Flapper door)
We serviced a
SAMSUNG WASHER
Model WA52A5500AC/US
Near Lincoln, NE 68516
Megan
Job Details:
10/13/2022
"Return with parts. Installed new lid switch. Tested to ensure working properly.Job complete.Thank you for choosing Hometown Hero Appliance Repair. Your Hometown Hero, Megan"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Olathe, KS 66062
Jacob E
Job Details:
10/13/2022
Needs front LCD. Also needs auger drain tube for ice maker ; ordrng 1 Da97-14979a (Dudpenser cover) and 1 Da97-19898a (Auger drain)
We serviced a
LG REFRIGERATOR
Model LRMDS3006S.ASTCNA0
Near Stilwell, KS 66085
Jacob E
Job Details:
10/13/2022
Unit waa making noise at arrival. Compressor wasn't seated correctly. Re seated compressor and ran in test mode. No noise coming from machine anymore. Amperage is fine and cooling is fine. I'd consider this a manufacturing error? ; dspstn on spec-tagged invntry: 1 TCA36811409 R600 CMPRSR
We serviced a
GENERAL ELECTRIC RANGE/COOKTOP GS
Model JGS760SELSS
Near West Des Moines, IA 50266
Dillon
Job Details:
10/13/2022
"Customer states of the glass is separated from the oven door itself. And then found that when I disassembled the door that the mounting bracket was missing a few screws. I then added some screws onto the mounting brackets in front of the unit is mounted properly now. Found that the door is sealing properly, job complete."
We serviced a
GE/HOTPOINT WASHER
Model WCCB1030Y0WC
Near Papillion, NE 68046
Kyle
Job Details:
10/13/2022
"Customer states unit will not turn off. Found unit has bad timer. Ordered part; ordrng 1 WH12X10021 (Timer), dspstn on spec-tagged invntry: 1 WH23X10030 PUMP"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Bellevue, NE 68005
Austin
Job Details:
10/13/2022
Customer states spray arm is hitting the rack. Reinstalled spray arm.
We serviced a
BOSCH RANGE/COOKTOP EL
Model HDI8054U
Near Gretna, NE 68028
Jacob
Job Details:
10/13/2022
Customer states unit is not heating. Unit will need a new bake element.
We serviced a
LG OVENS ELECTRIC
Model LWC3063ST
Near Omaha, NE 68135
Jacob
Job Details:
10/13/2022
"Customer states unit is not operating properly. Will need to order parts. ; ordrng 1 EAF36358316 (Fuse), dspstn on spec-tagged invntry: 1 DE59-00002A DIODE and 1 EAS42812937 MAG 10QBP1006 , used 1 WPM0805101 (FUSE,20AMP) from stock"
We serviced a
SPEED QUEEN WASHER
Model SWNNC2SP116TW01
Near Omaha, NE 68102
Mark
Job Details:
10/13/2022
"Customer states unit doesnt have power, unit starts and operates normally"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Omaha, NE 68138
Jacob
Job Details:
10/13/2022
"Customer states unit is not making ice. Will need to order part. ; ordrng 1 DA92-01199B (Main board), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156B ICE BCKT ASM"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBFR/AA
Near Clive, IA 50325
Dillon
Job Details:
10/13/2022
"Customer complaint is that unit was leaking water underneath of the crispers. Found that when I took all of the items out of the fridge along with all of the shelving I found that after I took the evaporator cover off of the unit that there was a lot of ice buildup causing the drain to be clogged. Found that unit was still cooling properly but was leaking water because of the drain clog. And then started by thawing the drain and after the drain was thawed out and then installed the new heat probe along with the new tubes in the insulation strips in the water leakage kit. I then installed the new temperature sensor and installed the new evaporator cover. I also installed the new extended defrost to the unit as well. Found the unit will also need an ice maker update performed. Will return with parts. ; ordrng 1 Da94-02679j (Main dsm) and 1 Da97-15217d (Ice maker dsm) and 1 Da97-19898a (Drain heater dsm) and 1 DA81-05595A (Rtv dsm) and 1 DA82-02367A (Y clip dsm), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12608A COVER-EVAP"
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/09
Near Des Moines, IA 50312
Alex
Job Details:
10/13/2022
Customer complaint is that there is a dent in the left side door and water is not working. Purged water and water is now operational. Ordering new door and will return 10/21 to replace left door. ; ordrng 1 10011767 (Left door - dsm)
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE59M6850SG/AA
Near Shawnee, KS 66218
Jacob E
Job Details:
10/13/2022
Replaced door lock. Unit passed HAAS. Unit is working like it should
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Omaha, NE 68122
Mike F
Job Details:
10/13/2022
"Customer states water leaking from bottom of fridge. Checked water inlet, and house water pressure and all JG. Cycled ice maker. Found clogged evap drain tube, and ice on bottom of freezer coming up to the door. Steamed out drain tube and removed all ice. No leaks any where.; dspstn on spec-tagged invntry: 1 PP0408W JG 1/4 UNION and 1 PPM0408W JG 5/16 UNION"
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/21
Near Omaha, NE 68144
Darrin
Job Details:
10/13/2022
Customer stated that water keeps coming into the unit. Inspected and found that the unit has a failed water valve.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Omaha, NE 68022
Derek
Job Details:
10/13/2022
Inspected fridge and found ice paddle unresponsive when pressed. Removed user interface and confirmed that paddle has broken. Installed new user interface with updated paddles assemblies. Job is complete. ; dspstn on spec-tagged invntry: 1 DA81-05883A CASE ASSY WATER FILTER and 1 DA97-07365G ICEMAKER
We serviced a
GENERAL ELECTRIC DISHWASHER
Model HDF330PGR0WW
Near Ames, IA 50010
David M.
Job Details:
10/13/2022
"Main board, drain pump and pressure switch will need replaced; ordrng 1 Wd19x25461 (Drain pump) and 1 Wd21x25468 (Pressure switch)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT715SYN4FS
Near Bellevue, NE 68123
Jacob
Job Details:
10/13/2022
Customer states units spray arm is off. Replaced spray arm.
We serviced a
LG REFRIGERATOR
Model LRMDS3006S
Near Overland Park, KS 66213
Jacob E
Job Details:
10/13/2022
Prior work done by AlphaTech. Compressor isn't running at right pressures. 30 on high side 0 on low side. Can't find leaks. But would not pull down under 800 microns..Needs whole sealed system replaced ; ordrng 1 Tca36811409 (R600 compressor) and 1 Acg76164401 (Condenser) and 1 Adl76681401 (Evap) and 1 Adl76522101 (Evap) and 1 Adh73150210 (Filter dryer)
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Pleasant Hill, IA 50327
Christopher
Job Details:
10/13/2022
"Inspected the unit and verified the issue. Found the counter weight bolt has snapped off. Could not retrieve second half of the bolt from the front tub. Found artless points on the weight. Ordering front tub, bolt and counter weight; ordrng 1 DC67-00999A (Counter weight) and 1 DC97-02412A (Bolt) and 1 DC97-21466A (Front outer tub)"
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Kansas City, KS 66106
Nate
Job Details:
10/13/2022
Start button for washer cycle was pressed into cover and stuck. Disassembled front UI and saw that button sub PCB was out of retaining bracket. Was able to re-push the button back into position however retaining hook on front UI facia is fatigued and will not continue to hold button in place. Quoted price to customer for repairWith new parts customer declined at this time may reconsider in the future. Reassembled control panel put back in place device is now working
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Ames, IA 50010
David M.
Job Details:
10/13/2022
"User interface will need replaced; ordrng 1 Dc90-27484a (Assy panel control), dspstn on spec-tagged invntry: 1 DC64-00828B SWITCH-DOOR"
We serviced a
MIELE DISHWASHER
Model G5775
Near Clive, IA 50325
Dillon
Job Details:
10/13/2022
"Customer states that almost immediately the unit pops up telling him to turn on the water supply. Found that the reason this is happening is because the main control board is never sending voltage to the water valve. Found that the unit will need a main control board to fix the issue, job denied. Job complete. ; ordrng 1 10359302 (Water valve dsm) and 1 7934394 (Main control dsm)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS0
Near Omaha, NE 68108
Mike C
Job Details:
10/13/2022
Ice maker rework; dspstn on spec-tagged invntry: 1 5304532555 ICEMKR REWRK
We serviced a
LG WASHER
Model WT7300CV
Near Granger, IA 50109
Evan
Job Details:
10/13/2022
"Customer complaint is that unit is is making excessive noise during spin. Found that metal debris within drain pump was causing excessive noise. Quoted customer for removal. Removed debris and tested unit. Unit is now operating properly. Job completed.Positive reviews on Google, Angies list, Facebook or anywhere else are greatly appreciated and a sincere thank you for using Nebraska home Appliance from your Technician Evan!"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Bellevue, NE 68123
Mike C
Job Details:
10/13/2022
"Installed main PCB and found UI was not faulting but red wire on door fail. Left door must be replaced. Part ordered. Customer prepaid for UI and payment to transfer. Call customer to schedule when part arrives. Only part needing to be installed left is the left door. ; ordrng 1 DA82-02514A (Door left), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF0
Near Bellevue, NE 68123
Mike C
Job Details:
10/13/2022
Customer complaint of ice maker non operable. Inspection found icemaker ice maker not cycling and water not going to unit. Found water line between valve and unit missing. Replaced 8' of water line. Replaced ice maker. Job complete. ; used 1 PT14-1 (1/4 TUBE PER FOOT) from stock
We serviced a
SUB ZERO REFRIGERATOR
Model 642/0
Near Waukee, IA 50263
Mike
Job Details:
10/13/2022
"Replaced defrost bimetal.; used 1 WR50X55 (THERMOSTAT,DEFROST) from stock"
We serviced a
HOTPOINT REFRIGERATOR
Model CTX18ELGRAD
Near Omaha, NE 68112
Mark F
Job Details:
10/13/2022
Customer states unit wont turn on. Found failed capacitor.; dspstn on spec-tagged invntry: 1 8201786 START-DEV and 1 WR60X162 EVAP FAN MOTOR
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835V0S
Near Omaha, NE 68108
Mike C
Job Details:
10/13/2022
Icemaker rework.; dspstn on spec-tagged invntry: 1 5304532555 ICEMKR REWRK
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PWE23KSKLSS
Near Clive, IA 50325
Kris
Job Details:
10/13/2022
"Replaced faulty control board and test unit heater comes on done ; dspstn on spec-tagged invntry: 1 WR50X55 THERMOSTAT,DEFROST"
We serviced a
ASKO WASHER
Model DW20.3
Near West Des Moines, IA 50265
Mike
Job Details:
10/13/2022
Spray arms plugged up with debris and filter basket falling apart.; dspstn on spec-tagged invntry: 1 WX10X10209 FINISH D/W CLEANER
We serviced a
FISHER PAYKEL WASHER
Model GWL15-96200A
Near Omaha, NE 68130
Darrin
Job Details:
10/13/2022
Customer states that unit is making a banging noise when it was spinning put unit in test mode. Unit seems to be working fine at this time.
We serviced a
MAYTAG WASHER
Model MVWB450WQ0
Near Omaha, NE 68116
Derek
Job Details:
10/13/2022
"Inspected washer. Bearing are audibly failed and water is pooling on floor under the machine, indicating likely failure of tub seal. Ran diagnostic test and drain/spin test. Machine fills, agitates, and drains correctly, but bearings are failed. Provided quote to replace transmission shaft, bearings, and tub seal. Customer approved repair. Pulled basket and motor then removed failed parts. Installed new components, reassembled, and tested. Washer now spins with no unusual noises and without any leaking. Job is complete. ; dspstn on spec-tagged invntry: 1 W10435302 BRG-CAB *NEED TOOL* 1 W10447783 TOOL FOR CABRIO SEAL KIT , and 1 W10536347 PUMP-WATER"
We serviced a
KENMORE REFRIGERATOR
Model 795.75043.610
Near Omaha, NE 68124
Darrin
Job Details:
10/13/2022
Customer states that unit not been cooling correctly. Unitnis not making ice. Unit is built by lg. Unit will need a new ; ordrng 1 TCA36511303 (Compressor) and 1 5851JA2007U (Filter drier) and 1 ACG73645002 (Condesner) and 1 ADL73341411 (Fridge evap)
We serviced a
WHIRLPOOL STACK WASH/DRY
Model WFW95HEDW0
Near Omaha, NE 68118
Darrin
Job Details:
10/13/2022
"Customer states that unit is leaving clothing super wet at the end of the cycle. Checked unit for codes F5 e4.door not opened during a cycle. Ran a test mode and found that the unit is draining just fine. Found a service bulletin for changing out control board. ; ordrng 1 W11032117 (Control board), dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP WATER"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEM7
Near Omaha, NE 68136
Darrin
Job Details:
10/13/2022
"Customer states that fridge icemaker is not working, the freezer.leaks water and the crisper cover is broken. ; used 1 W10882923 (ICEMAKER), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SG/AA
Near Omaha, NE 68136
Darrin
Job Details:
10/13/2022
"Installed icemaker kit and water leakage kit. When removing auger all the wires broke. Will have to order and return. ; ordrng 1 Da97-14504a (Bucket), dspstn on spec-tagged invntry: 1 DA82-01415A WATER LEAKAGE KIT 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-13718C ICE MAKER ASSY , and 1 DA97-19898A DRAIN TUBE W HTR , used 1 Da81-05595a from stock, ordrd 1 DA97-12540K (Auger)"
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FFEW3025LSA
Near Omaha, NE 68104
Mark F
Job Details:
10/13/2022
Customer states unit wont heat. Found failed board. Replaced. Unit operating properly.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Norwalk, IA 50211
Christopher
Job Details:
10/13/2022
"Inspected the unit and verified the issue of loud while in operation. Found worn pulley, roller and belt. Replaced front left roller, pulley and belt and tested. Unit checks okay. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 1 DC97-16782A ROLLER ASM"
We serviced a
SAMSUNG WASHER
Model WA49B5205AW
Near Altoona, IA 50009
Christopher
Job Details:
10/13/2022
Inspected the unit and verified the issue of over flowing with water. Found a linked pressure tube. Ordering new pressure tube. ; ordrng 1 Dc96-01703n (Pressure sensor and hose)
We serviced a
SAMSUNG DRYER
Model DVE52A5500V/A3
Near Ames, IA 50014
David M.
Job Details:
10/13/2022
"Wire harness, main board, and user interface need replaced; ordrng 1 Dc92-02401a (User interface) and 1 Dc92-02869g (Main pcb), dspstn on spec-tagged invntry: 1 D4W6FT 6' 4W DRYER 1 279320 TERMINAL BLOCK , and 1 5304409888 TRMNL BLK"
We serviced a
FRIGIDAIRE RANGE/COOKTOP EL
Model PCFE3078AF
Near Ankeny, IA 50021
Dillon
Job Details:
10/13/2022
Customer states that the broil element is staying lit all the time while using it again. I returned with a relay board and found that after swapping the board that the machine does appear to be operating properly. Job complete
We serviced a
LG DISHWASHER
Model NOT AVAILABLE
Near West Des Moines, IA 50265
Alex
Job Details:
10/13/2022
"Customer states unit was inoperable. Customer couldnt recall error presented. Slid unit out and all connections are secure and no leaks or signs of leaking. Unit does not have a model serial tag. Ran test cycle on unit and pump and circulation sound good. Unit is properly draining. Customer said they think it may have been an over sudsing error. Customer is using pods which is recommended. No issue found after running a second test cycle. If issue reappears, customer can take video of issue and send it in to Nha. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL WASHER
Model CAM2752TQ0
Near Omaha, NE 68102
Mark
Job Details:
10/13/2022
"Customer states unit is leaking, drain pump needs replaced ; used 1 WP3363394 ( PUMP WPL/KEN DIR DRV) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBBC/AA
Near Omaha, NE 68142
Derek
Job Details:
10/13/2022
"Inspected fridge and found 40e present. Started forced defrost and disassembled machine. Removed 2017 ice maker and auger. Nibs are cut and y clips are proper. Applied new sealant to room and installed new g auger. Installed new ice maker. Pulled fridge and adjusted the water fill line. Removed drain lines for ice maker and for compartment and cleaned them in the sink. Reassembled rear and pushed fridge back. Upper ice maker is working properly. Customer also has issue with lower ice maker so tech watched operation. Ice maker appears to have a damaged mold, so tech replaced ice maker. New ice maker harvests and fills correctly. Installed new upper ice bin and changed defrost to 117. No other repairs are needed. Job is complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-01396A BUCKET ASM LONG W PLATE , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-00209Z PIPE HTR , 1 DA97-07603B ICEMAKER , 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
SUB ZERO REFRIGERATOR
Model 550-RH
Near Omaha, NE 68105
Travis
Job Details:
10/13/2022
Customer states freezer is not cooling well inspected unit. Evap plugged with ice. Advanced timer to defrost. Heater came on. Unit needs new defrost timer. Installed new timer and cleared ice. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 4200740 MTR PK 10002 and 1 7014648 DEFROST TIMER 6/21
We serviced a
SUB ZERO ICEMAKERS - GRID
Model 315I
Near Omaha, NE 68132
Travis
Job Details:
10/13/2022
"Customer states unit is producing ice slowly. On arrival unit is running and bin level is turned to high. I advanced timer to harvest to restart cycle. It harvested for approximately 3 minutes and began circulating again. Turned cold control to low and monitored. Began harvest 9 minutes later. Not long enough to produce ice. Adjusted control up some. Began harvest at 16 minutes. Still not long enough to produce cubes. I drained all water from reservoir and let cool without water. Evap developed full even frost pattern and called for harvest quickly. I adjusted control up some more and monitored. Condenser is 105-110 degrees against 78 ambient. Measured fridge across the room and condenser is also around that temp. Took 40 minutes for harvest to begin. Had solid cubes this time. I blew condenser out to clean it. Temp dropped a few degrees to 102. Told customer to monitor oven weekend. Possible sealed system issue. Maybe not gas valve sticking slightly. Would recommend doing compressor, hot gas valve and evaporator."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM1
Near Omaha, NE 68144
Travis
Job Details:
10/13/2022
Unit drains slowly. Found hose plugged again. Was able to clear with vacuum. Ran unit. Let fill all the way. Then drained water. Now drains completely. If issue returns recommend changing drain hose and pump. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
FRIGIDAIRE OVENS GAS
Model LFGF3052TFA
Near Bellevue, NE 68147
Jacob
Job Details:
10/13/2022
Customer states unit is not heating. Installed new ignitor.; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Omaha, NE 68106
Mike C
Job Details:
10/13/2022
Install parts previously diagnosed. Set 1/17 programming.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near West Des Moines, IA 50266
Alex
Job Details:
10/13/2022
"Customer states that units ice maker is frozen up and wont work. I inspected unit and found ice build up in ice room. Unit is in need of new ice maker update kit. Which consists of new ice maker. Y clips. New control board. RTV sealing the ice room and new drain tube on auger. I defrosted ice room and dried out all moisture. I removed old ice maker. Removed auger. Rtvd the room and added y clips. Checked water line positioning and adjusted as needed. Put new drain tube on auger then installed auger and ice maker. I then pulled unit forward on floor protection and installed new control board. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02695A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"
We serviced a
LG REFRIGERATOR
Model LFXS28968S
Near Leawood, KS 66209
Jacob E
Job Details:
10/13/2022
"Replaced compressor, filter dryer and updated main board. Unit is cooling like it should and customer is happy. Unit pulled to under 500 Microns ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
SAMSUNG REFRIGERATOR
Model RF31FMEDBBC/AA
Near Lincoln, NE 68505
Kevin
Job Details:
10/13/2022
"Fresh food evaporator frozen over 22 e ad 25 e errors. Unit needs evap cover,defrost sensor and leak kit installed. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-01396A BUCKET ASM LONG W PLATE , 1 DA82-01415A WATER LEAKAGE KIT , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-13757A EVAP CVR , 1 DA97-13829C ICE CASE ROUTE , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
GE/HOTPOINT DISHWASHER
Model GDF520PSDOSS
Near Lincoln, NE 68516
Megan
Job Details:
10/13/2022
"Unit did not leak water on previous visit, customer left dishes from last cycle that caused leak, ran unit on a normal cycle to replicate leak. A slow drip began about 20 minutes into cycle from water inlet valve. Customer approved estimate for new fill valve, replacing copper fill line with flexible hose, and fill funnel.Will call to reschedule once received.Thank you for choosing Hometown Hero Appliance Repair. Your Hometown Hero, Megan ; ordrng 1 WD15X10015 (Inlet valve) and 1 WD12X22158 (Fill funnel) and 1 W10278636RC (Fill hose)"
We serviced a
LG WASHER
Model WT7305CW
Near Elkhart, IA 50073
David M.
Job Details:
10/13/2022
Display panel will need replaced; ordrng 1 Mcr67147701 (Panel)
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Bellevue, NE 68123
Mike C
Job Details:
10/13/2022
Install parts previously diagnosed tested and successful job complete.
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME11A7510DS/AA
Near Lincoln, NE 68516
Kevin
Job Details:
10/13/2022
"Noise on start up. Pulled microwave replaced mag and diode. Reinstalled microwave, noise even worse. Called Samsung and did visual support, pulled unit again and pulled case off. Unit stopped making noise. Case damage during install. Customer going to call installers back. ; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"
We serviced a
LG WASHER
Model WM2688HNM
Near Omaha, NE 68164
Shannon
Job Details:
10/13/2022
Inspect unit drain pump has failed impeller broken off gave est to replace customer ok is slight louder in spin than a new unit hi pitched whine customer aware of this and ok with that gave est to replace pump customer ok install and test new drain pump working as should ; dspstn on spec-tagged invntry: 4 383EER3001V DAMPER and 1 4681EA2001T DRAIN PUMP
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Omaha, NE 68134
Derek
Job Details:
10/13/2022
"Customer states that unit wont agitate, drain, or low spin. Can only get unit to fill and drain/spin on the highest speed at the end of the cycle. Inspected unit. Removed front panel and watched operation occur. Unit fills to appropriate level and begins agitation. Agitation is proper. After agitating for 2 minutes, machine begins spinning without draining. 0vac and 0a at pump. Spin ramps up to full speed and water sprays over the top of the tub. Pushed timer knob back in and turned unit to off, but machine continues to spin until the plug is pulled. Quoted customer for a new timer and customer approved. Installed new timer but found that operation and behavior are unchanged. Inverter board and motor are faulty and need replaced. Provided quote for that and customer declined due to cost. Job is complete. ; dspstn on spec-tagged invntry: 1 WH01X10310 KNOB ASM CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Fort Calhoun, NE 68023
Mark
Job Details:
10/13/2022
"Customer states unit cools intermittently, unit needs new 3way valve, compressor, and system work ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL (ADD CORE)"
We serviced a
THERMADOR OVENS ELECTRIC
Model PODS302W/02
Near Fort Calhoun, NE 68023
Mark
Job Details:
10/13/2022
"Customer states upper oven display doesnt match setting, lower oven not heating well. Reset display and verified operation of lower oven"
We serviced a
SAMSUNG WASHER
Model WA52A5500AC/US
Near Lincoln, NE 68516
Megan
Job Details:
10/13/2022
"Return with parts. Installed new lid switch. Tested to ensure working properly.Job complete.Thank you for choosing Hometown Hero Appliance Repair. Your Hometown Hero, Megan"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model ZDT985SIN6II
Near West Des Moines, IA 50266
Alex
Job Details:
10/13/2022
Return with parts. Vacuumed out water. Slid unit out on floor protection. Removed and replaced drain pump and cleaned up residual water. Put in new pump and slid unit back into place. Tested unit and unit is now properly draining with no errors. Also connected to newfi and ran pump with no issues. Cleaned work area. Job complete.
We serviced a
AMANA WASHER
Model LWA50AW
Near Lincoln, NE 68506
Kevin
Job Details:
10/13/2022
"Leaking from center seal on to bearing. Need seal kit and bearing, ; dspstn on spec-tagged invntry: 1 WP40004001 BEARING- M and 1 WP40004201P MAIN BEARI"
We serviced a
LG MICROWAVE OVEN
Model LMV1683ST/00
Near Lincoln, NE 68510
Kevin
Job Details:
10/13/2022
Installed main pcb. All working now.
We serviced a
GENERAL ELECTRIC STACK WASH/DRY
Model GUD27ESSM1WW
Near Lincoln, NE 68506
Megan
Job Details:
10/13/2022
"Return with parts. Installed lid lock. Used smart hq to ensure operating propery.Job complete.Thank you for choosing Hometown Hero Appliance Repair. Your Hometown Hero, Megan"
We serviced a
HI SENSE REFRIGERATOR
Model n/a
Near Omaha, NE 68164
Shannon
Job Details:
10/13/2022
Arrived at unit temp 0 in freezer 38 in fridge is set at 39 did get a graph showing ups and downs of readings hard reset unit graph looks within range customer to keep eye on
We serviced a
MAYTAG DRYER
Model MED7100DC0
Near Seward, NE 68434
Ali
Job Details:
10/13/2022
"During inspection I disassembled the unit and noticed the thermal fuse was blown. Installed a new thermal fuse and unit started a cycle properly. I confirmed there was proper air flow out the vent. Ran a timed dry high heat cycle for 10 minutes. Unit is now operating properly.Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali and Derek! ; dspstn on spec-tagged invntry: 1 W10837240 IDLER ASM (279640) , used 1 WP3392519 (THRML CUTOUT) from stock"
We serviced a
GENERAL ELECTRIC STACK WASH/DRY
Model GFW850SPN2SN
Near Maxwell, IA 50161
Mike
Job Details:
10/13/2022
Updated software.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T50SR21
Near Des Moines, IA 50320
Kris
Job Details:
10/13/2022
Replace faulty compressor and drier vac and charge system done
We serviced a
GENERAL ELECTRIC OVENS ELECTRIC
Model JTS3000SN1SS
Near Waterloo, NE 68069
Derek
Job Details:
10/13/2022
Inspected unit and confirmed f350 fan error. Uninstalled machine and removed seized up fan motor. Installed new fan motor and new speed sensor board. Reassembled and reinstalled oven. Ran 350 degree bake test and confirmed operations are normal. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Omaha, NE 68144
Darrin
Job Details:
10/13/2022
Customer states that basement flooded and now the machine just sits and flashes f5. Plugged unit in and the f5 flashes on the screen about every 10 seconds. All f5 error codes are for lid lock. Recommended replacing main control and lid lock
We serviced a
SAMSUNG REFRIGERATOR
Model RF34H9950S4/AA
Near Omaha, NE 68022
Darrin
Job Details:
10/13/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Bennington, NE 68007
Travis
Job Details:
10/13/2022
Installed new bucket. Fits much tighter than previous.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Waterloo, NE 68069
Derek
Job Details:
10/13/2022
"Inspected dishwasher. Complaint is that unit wont run. Entered diagnostics and started test. Machine fills, circulates, diverts water, heats, and drains with no issues. Ran second diagnostic test followed by a third. Machine continues to work properly. Upper rack adjusters are broken, but customer is able to get by with machine as it is. No repairs are suggested at this time. Job is complete. ; dspstn on spec-tagged invntry: 1 W10703867 ELEM-D/W and 1 WPW10705575 SENSOR, TRBDTY"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Mead, NE 68041
Ali
Job Details:
10/13/2022
"Installed the new compressor assembly with a new filter dryer. Then proceeded to pressurize system with nitrogen to 250 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 30 minutes and achieved a xxx micron vacuum. After removing vacuum, pump the vacuum settled out at xxx microns. Vacuum holding steady. I then recharged system with 3.70oz of r134 a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.Thanks for choosing Hometown Hero Appliance Repair. . Ali and Derek! ; used 1 ADH73150210 (DRIER UV) from stock"
We serviced a
BOSCH REFRIGERATOR
Model B21CL80SNS/01
Near Blair, NE 68008
Mark
Job Details:
10/13/2022
"Customer states unit isnt making ice, ice maker needs replaced"
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
