Chris

The customer reported that their Bosch dishwasher wasn't washing dishes properly. We diagnosed a faulty wash motor and replaced it to restore full washing performance. Job complete. The technician tested the wash motor operation and determined it was not functioning correctly, requiring replacement with a new pump assembly to restore proper wash action.

The customer reported that the gas range would not stay lit. We found the thermocouple and selector switch were faulty and replaced both components. Job complete. The technician tested the ignition system and identified failure of the thermocouple and selector switch (part 503177). Both components were replaced to restore proper burner operation and bake function.

The customer reported that the range display was showing garbled characters. We replaced the display assembly to restore proper functionality. Job complete. Technician diagnosed a faulty display assembly on the LG gas range by observing the corrupted character output and replaced the component to resolve the issue.

The customer reported that the ice maker wasn't producing ice. We inspected the ice maker assembly and determined it required replacement to restore full functionality. Job complete. Technician inspected the ice maker assembly and identified failure of the ice maker unit. Parts required for restoration were identified during the diagnostic evaluation.

The customer reported that the washer was bouncing excessively during the spin cycle. We inspected the unit and found the weight bolt was worn and needed replacement. We installed a new weight bolt to secure the drum properly and restore normal operation. Job complete. Technician inspected the drum assembly and identified a faulty weight bolt causing vibration during spin cycle. Replaced the weight bolt with new hardware to restore proper drum balance and eliminate excessive movement.