Anthony

The customer reported water leaking from under the crisper drawer. We identified that the water drainage system required repair to stop the leak, and we completed the necessary service to resolve the issue. Job complete. Technician inspected the water drainage pathway beneath the crisper drawer assembly and determined that the water leakage kit component needed replacement to restore proper drainage function.

The customer's refrigerator had stopped cooling in both the fresh food and freezer compartments. Our technician diagnosed a faulty inverter board and a refrigerant leak in the evaporator, replaced both components, and verified that both sections are now cooling properly. Job complete. Technician replaced the inverter board (part 7813200) and evaporator (part 7159412) due to refrigerant leak; verified cooling restoration in both fresh food and freezer compartments post-repair.

The customer's wine cooler was making noise during operation and the LED lighting wasn't working properly. We identified a faulty evaporator fan motor in the left compartment and a defective LED module strip, and replaced both components to restore quiet operation and full lighting functionality. Job complete. Technician inspected the evaporator fan motor in the left side compartment and tested the LED module strip, confirming both components required replacement. Both parts were installed and operation was verified.

The customer reported that their Samsung refrigerator wasn't cooling properly. We inspected the unit and found that the evaporators needed replacement along with a new filter drier to restore proper cooling function. Job complete. The technician tested the cooling system and identified that the evaporator and filter drier required replacement to resolve the temperature regulation issue.

The customer reported their Bosch stacked washer/dryer was displaying an error message. We diagnosed a faulty drain pump motor assembly and replaced it to resolve the issue. Job complete. Technician inspected the drain pump motor assembly and confirmed it was the source of the error code. The defective component was replaced to restore normal operation.