Austin

The customer's refrigerator had leveling feet that weren't functioning properly across both units. Our technicians disassembled the freezer section, removed the old leveling system by cutting it away from the frame, and installed a new adjustable leveling kit. After powering the unit back on, we verified that all feet now adjust correctly. Job complete. The technicians shut off power and accessed the front right foot assembly. The old leveler kit was cut and removed from the frame, and a new system was bolted into place. After restoring power, all adjustable feet were tested and confirmed to be operating properly.

The customer's refrigerator wasn't cooling properly. We diagnosed a faulty main control board and replaced it to restore cooling function. Job complete. Technician inspected the main PCB (W10823804) and determined it was defective. The board was replaced to restore proper refrigeration operation.

The customer's refrigerator wasn't making ice. We replaced the ice maker and restored full functionality. Job complete. Technician inspected the ice maker assembly and determined it required replacement. The unit was replaced and tested to confirm proper ice production.

The customer reported their Samsung microwave wasn't heating food. We identified a faulty filter board and replaced it to restore proper heating function. Job complete. Technician tested the microwave's heating capability and determined the filter board was defective, requiring replacement to resolve the issue.

The customer's Samsung dryer was missing screws and the vent was clogged with lint. We cleaned out the dryer venting system to restore proper airflow. Job complete. Technician inspected the unit for missing fasteners and performed a thorough cleaning of the dryer vent to remove lint buildup and ensure adequate ventilation.