Austin

The dryer wasn't detecting moisture properly during the drying cycle. We replaced the moisture sensors to restore the unit's ability to sense humidity levels and automatically stop when clothes are dry. Job complete. The technician inspected the moisture sensor assembly and replaced both sensors to restore proper moisture sensing functionality in the dryer.

The customer's freezer wasn't reaching proper temperature, holding only around 15°F. We identified a refrigerant leak at the Schrader valve, added stop leak to the system, and replaced the drier to restore proper cooling function. Job complete. The technician connected refrigerant gauges and located a leak at the Schrader valve. The drier was replaced and stop leak additive was introduced into the system to seal the leak and restore cooling capacity.

The customer's refrigerator had leveling feet that weren't functioning properly across both units. Our technicians disassembled the freezer section, removed the old leveling system by cutting it away from the frame, and installed a new adjustable leveling kit. After powering the unit back on, we verified that all feet now adjust correctly. Job complete. The technicians shut off power and accessed the front right foot assembly. The old leveler kit was cut and removed from the frame, and a new system was bolted into place. After restoring power, all adjustable feet were tested and confirmed to be operating properly.

The customer's refrigerator wasn't cooling properly. We diagnosed a faulty main control board and replaced it to restore cooling function. Job complete. Technician inspected the main PCB (W10823804) and determined it was defective. The board was replaced to restore proper refrigeration operation.

The customer's refrigerator wasn't making ice. We replaced the ice maker and restored full functionality. Job complete. Technician inspected the ice maker assembly and determined it required replacement. The unit was replaced and tested to confirm proper ice production.