Austin R

The customer reported the dishwasher was filling with water even when not running. We diagnosed a faulty inlet valve and replaced it with a new dual inlet valve to restore proper operation. Job complete. Technician tested water inlet valve operation and confirmed failure. Replaced dual inlet valve (part 529730) from stock inventory. Unit tested and verified to hold water correctly when idle.

The customer reported that the washing machine was producing a terrible smell. We inspected the unit and determined the odor was coming from the drain pipe rather than the washer itself. The drain line is functioning normally. Job complete. Technician inspected the washer cabinet, drum, and internal components. The odor source was traced to the downpipe drainage system, which is operating within normal parameters.

The washer door wouldn't latch, preventing the unit from operating. We diagnosed a faulty door strike assembly and replaced it to restore full latching function. Job complete. Technician inspected the door latch mechanism and determined the strike assembly (part 5304505088) was defective. The door strike was removed and replaced, restoring proper door closure and latch engagement.

The customer reported their dishwasher was leaking from the dispenser drawer. We replaced the dispenser assembly and verified the unit is now operating properly. Job complete. The technician inspected the dispenser drawer assembly, identified it as the source of the leak, and performed a full replacement. The unit was tested and confirmed to be functioning without leaks.

The customer reported that the washer wouldn't run through a complete cycle and would shut off after only a few minutes. We diagnosed a faulty inverter board and replaced it to restore normal operation. Job complete. Technician tested the washer's cycle operation and determined the inverter board (WH22X38837) was defective. The board was replaced, and the unit now completes full wash cycles without shutting down prematurely.