Chris

The customer reported their Bosch dishwasher was filling with water even when not running. We diagnosed a faulty water inlet valve and replaced it to restore proper operation. Job complete. Technician tested the water inlet valve operation and confirmed it was failing to close properly, allowing water to enter the tub during idle cycles. The defective inlet valve was replaced with a new unit to restore normal fill cycle function.

The customer reported that their Samsung refrigerator was not cooling properly. Our technician inspected the unit and determined it was not repairable. Job complete. The technician tested the cooling system and evaluated the unit's components to assess repairability per manufacturer specifications.

The customer reported that their Whisperkool refrigerator wasn't cooling properly. We diagnosed a sealed system issue and completed the necessary repairs to restore cooling function. Job complete. Technician inspected the refrigeration sealed system and performed repairs to address the cooling failure. Four diagnostic photos were captured during the service visit.

The customer reported water dripping from the ice maker. We diagnosed a faulty ice maker assembly and replaced it to restore proper operation. Job complete. Technician inspected the ice maker assembly and determined it was defective, requiring replacement to stop the water leakage and restore normal ice production.

The customer reported that their Samsung dryer wasn't drying clothes and would stop running after a few minutes. We diagnosed a faulty thermistor and replaced it to restore proper drying function. Job complete. Technician tested the dryer's thermal sensing circuit and identified a failed thermistor (DC32-00007A) that was preventing the unit from reaching and maintaining proper drying temperature, causing it to shut down prematurely. The thermistor was replaced from stock inventory.