Chuck
We serviced a
LG DISHWASHER
Model LDFN4543S
Near Ankeny, Iowa 50021
Chuck
Job Details:
07/16/2026
The customer's dishwasher was shutting off randomly during the wash cycle. We ran diagnostics and found an issue with the control interface that was causing the unit to lose power intermittently. We replaced the interface board to restore normal operation. Job complete.
Technician inspected the unit for error codes and found none displayed. Diagnostic testing identified a faulty control interface board as the cause of the intermittent shutdowns. The interface board was replaced to resolve the issue.
We serviced a
BOSCH REFRIGERATOR
Model B36CD52SNS/01
Near Urbandale, Iowa 50323
Chuck
Job Details:
07/16/2026
The customer's refrigerator was leaking water down the front. We found that the ice maker drain was clogged, which was preventing water from draining properly. We removed the ice maker, cleared the drain, and inspected all drain tubes to ensure proper water flow. Job complete.
Technician inspected ice maker assembly and drain line for obstruction, identified clogged ice maker drain preventing condensation discharge, cleared blockage manually, and verified drain tubes for proper patency and alignment.
We serviced a
LG REFRIGERATOR
Model LMXC23746D.ASBCNA0
Near Ankeny, Iowa 50021
Chuck
Job Details:
07/16/2026
The refrigerator wasn't cooling properly. We found the compressor was operating at low capacity and replaced it along with the dryer and fresh food evaporator, which showed signs of deterioration. Job complete.
Technician verified refrigerant charge was adequate, identified compressor operating at reduced capacity, and replaced the compressor, dryer, and fresh food evaporator due to visible degradation on the evaporator coils.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SRAA
Near Ankeny, Iowa 50021
Chuck
Job Details:
07/16/2026
The customer's refrigerator ice maker was dispensing ice backed up with frost and ice chunks in the chute. We inspected the dispenser flap and confirmed it was operating properly, then identified and replaced the defective ice maker assembly to restore normal ice cube dispensing.
Job complete.
Technician inspected the dispenser flap for proper operation and diagnosed a faulty ice maker assembly (DD81-04511A) as the source of the ice blockage and frost accumulation. The component was replaced to restore full functionality.
We serviced a
DACOR (H) VENTING
Model DOP48M96D
Near Des Moines, Iowa 50312
Chuck
Job Details:
07/16/2026
The customer's range hood was raising and dropping constantly. We diagnosed a faulty motor with defective micro switches and replaced both components to restore proper operation. Job complete.
Technician inspected the slim line vent hood's motor assembly and micro switches, identified failure in both components, and performed motor replacement with new micro switches to restore normal raise/lower cycling function.
Matt
Clive, Iowa
SAMSUNG DRYER
DVE55CG7100WA3
Chuck was polite and knowledgeable and quickly diagnosed the issue. Very happy with the service.
07/16/2026
Todd S.
Waukee, Iowa
MIELE (H) DISHWASHER
G6785SCVISF
Chuck was very nice and informative. I would give 5 stars if we had agreed to fix our dishwasher. It would have cost over $600 to just replace the plastic door cover for the soap dispenser. Why would your company not call me first and give me the cost to replace it? We had to pay $164 for a trip charge to find this out. We have decided to replace the dishwasher and unfortunately for future appliance repairs we will look elsewhere for a company that will be honest and compationate to their customers. Sorry to close our doors to Hometown Heroes since Chuck was kind and agreed that the cost to replace was extremely expensive for such a simple fix.
07/11/2026
WDM, Iowa
LG REFRIGERATOR
LSXS26326S.ASTCNA0
Chuck did a great job, very polite and personable. Would definitely recommend him to anyone looking for service
07/10/2026
Granger, Iowa
LG REFRIGERATOR
LRMDS3006S.ASTCNA0
07/06/2026
Van Meter, Iowa
LG DRYER
WKEX200HGA
Chuck was so sweet and did an amazing job!!
07/01/2026