Chuck

The customer reported temperature fluctuations in their LG refrigerator, with the freezer holding around -3°F and the refrigerator section at approximately 35°F. We inspected the unit and verified ice production was functioning normally. No additional issues were identified during our inspection. Job complete. Technician inspected temperature performance across both compartments and verified ice maker operation. Drier component (ADH73150210) was addressed per inventory protocol.

The refrigerator wasn't cooling properly even though the compressor was running. We diagnosed low compressor capacity and replaced both the compressor and dryer to restore proper cooling function. Job complete. Technician inspected the system and measured 16 PSI on the suction side, confirming reduced compressor capacity. The compressor and drier were replaced to restore full cooling operation.

The customer's dryer was drying clothes but making squealing sounds during the cycle. We found that the right rear roller was locked and the pulley was stiff, causing the noise. We replaced the drum roller and pulley assembly to restore quiet operation. Job complete. Technician diagnosed squealing noise by inspecting the drum rollers and pulley. Found the right rear roller seized and pulley exhibiting excessive resistance. Replaced the drum roller and pulley kit (W10837240) to restore normal drum rotation and eliminate noise.

The customer's refrigerator section was running warm while the freezer worked normally. We diagnosed a stalled evaporator fan motor and replaced it to restore proper cooling throughout the unit. Job complete. Technician tested voltage at the evaporator fan motor and confirmed the motor was not running despite receiving power, indicating motor failure. The W11224591 evaporator fan motor was installed to restore airflow and temperature regulation to the refrigerator compartment.

The customer reported that their refrigerator wasn't cooling properly and temperatures were fluctuating. We diagnosed a faulty main control board and replaced it. Job complete. Technician tested compressor operation and verified the main PCB was defective by inspecting circuit board function during the diagnostic phase. The main control board (WR55X46945) was removed and replaced to restore proper temperature regulation.