Darren

The dryer was tumbling even when powered off. Our technician diagnosed a faulty relay on the control board by tapping on the relays to isolate the issue, which restored normal operation. Job complete. Technician tapped on relays located on the control board to identify and resolve the intermittent relay contact issue causing continuous tumbling when the unit was off.

The customer reported an F2E1 error code displaying on their Amana electric range. We performed a complete diagnostic evaluation and confirmed the unit is operating properly with no underlying issues. Job complete. Technician tested the range operation and verified the error code display. No fault conditions were identified during inspection and functional testing.

The customer's Kenmore dryer was making a loud screeching noise during operation. We identified worn drum rollers and a defective blower wheel as the cause of the noise and replaced both components to restore quiet operation. Job complete. Technician inspected the drum assembly and blower housing, confirming wear on the drum roller bearings and damage to the blower wheel that were generating the screeching sound. Both parts were replaced to resolve the noise issue.

The customer reported that the washer wasn't draining properly. We determined the drain pump and main board were faulty and replaced both components. Job complete. The technician tested the drain system, inspected the drain pump for proper operation, and evaluated the main board for electrical faults. Both components were found to be defective and were replaced to restore full drain functionality.

The customer's dishwasher was displaying an OE error code, indicating a drainage problem. We diagnosed a faulty drain pump as the cause and completed the repair. Job complete. Technician tested the drain pump operation and confirmed failure based on the OE error code. The drain pump was replaced to restore proper drainage function.