Derek

The customer's upper oven was displaying an error code and shutting down during use. Our technician diagnosed a faulty control board and replaced it with an updated unit. After installation and testing, the oven now operates normally with all functions working properly. Job complete. The technician confirmed the F34 error code was occurring above 165 degrees and verified that all heating elements, fans, lights, and door lock operated correctly, isolating the issue to the control board. After disconnecting power and replacing the upper oven relay control board, the technician ran operational tests on bake, broil, convection, and cooling functions with no error codes present.

The customer reported water leaking from the refrigerator's dispenser. We diagnosed a failed water inlet valve that was stuck in a partially open position, allowing water to flow continuously regardless of dispenser use. We replaced the valve and tested the dispenser and ice maker to confirm the issue was fully resolved. Job complete. Tech tested water supply pressure at the inlet, measured solenoid resistance at 420 ohms on both coils, verified 120vac activation to solenoids during paddle press and ice maker fill cycles, and ruled out filter and door-related causes before isolating the water inlet valve as the failed component. The valve assembly was replaced and dispenser flow was tested at 3 gallons without leakage; ice maker cycle also passed validation.

The customer reported water leaking from the refrigerator after replacing the water filter. We tested the water system by dispensing water, cycling the ice maker, and inspecting the distribution valve, water lines, and chill tank—all components were functioning properly with no leaks detected. Job complete. Technician verified proper water system operation by dispensing multiple gallons through the dispenser, cycling ice maker fill cycles, and conducting visual inspection of the distribution valve assembly, supply lines, and chill tank for leaks or damage.

The customer's dryer was making squeaking and squealing noises during operation. We disassembled the unit and found the belt tensioner was seized and three of the four drum support rollers were beginning to seize as well. We installed a new belt tensioner pulley, four new drum support rollers, and a new belt, then vacuumed the interior and reassembled the dryer for testing. The unit now operates silently with no abnormal noises. Job complete. Technician disassembled the dryer cabinet and inspected the belt tensioner pulley, finding it seized. Inspected all four drum support rollers and identified three showing signs of seizing. Installed new OEM drum support rollers (4), belt tensioner pulley assembly, and dryer belt. Performed operational testing to verify elimination of noise and normal dryer function.

The customer reported that their dishwasher was making a loud grinding noise and wouldn't run. The technician ran multiple cycles including rinse and wash operations and found no abnormal noise or operational issues during testing. Job complete. The technician started the dishwasher and ran a rinse cycle, followed by a second rinse and a one-hour wash cycle. No grinding noise or malfunction was observed during any of the test cycles.