Kelvin

The customer reported the dryer was making squealing and thumping noises during operation. We inspected the unit and found the roller wheel and fan were full of debris, which was causing the noise. The customer declined repair at this time. Job complete. Technician inspected the roller wheel and fan assembly and identified debris accumulation as the source of the squealing and thud noises. The affected components were identified for replacement to restore normal dryer operation.

The customer's dryer had no heat output. We found that the gas valve coils were faulty and replaced them with a new gas valve assembly. The dryer is now heating properly and operating normally. Job complete. The technician measured the igniter at 4.4 amps and confirmed the flame sensor was functioning correctly, ruling out those components as the cause. The gas valve coils were not clicking and required replacement. After installation, the technician verified the repair with a gas leak sniffer and confirmed proper operation.

The refrigerator wasn't cooling properly. We found that the main control board had failed and wasn't supplying power to the compressor. We replaced the control board and verified the unit is now cooling correctly. Job complete. The technician tested the compressor windings and confirmed they were within specification. The main control board (WR55X11130) was replaced and the refrigeration system was verified to be operating normally.

The dishwasher was displaying an error code and not draining properly. We replaced the water pump to resolve the issue. Job complete. Technician diagnosed error code LE and replaced the water pump assembly. The repair was covered under manufacturer warranty.

The refrigerator was not running due to a faulty electrical outlet. The technician inspected the outlet and confirmed it was not providing power to the unit. The customer was informed of the outlet condition and advised on next steps. Job complete. The technician tested the outlet with a multimeter and determined there was no power delivery to the receptacle where the refrigerator was plugged in. Visual inspection confirmed the outlet failure was the cause of the refrigerator's inoperability.