Kelvin

The refrigerator door wasn't closing completely due to ice buildup around the door gasket. We removed the ice, cleaned the gasket area, and provided guidance on proper appliance maintenance to prevent this issue from recurring. Job complete. Technician inspected the door gasket, identified ice accumulation preventing proper door seal engagement, and performed manual removal and cleaning of the affected area.

The icemaker was producing clumped ice instead of separate cubes due to an air leak in the icemaker assembly. We inspected the unit and identified the source of the problem. Job complete. Technician inspected the icemaker assembly and diagnosed an air leak causing improper ice formation and clumping. The icemaker was confirmed to be operational but requires icemaker replacement to resolve the air leak issue.

The customer's Midea washer was displaying an E1 error code, which indicated a water pressure issue. We verified that the water supply lines were properly connected and positioned, restoring normal water flow to the unit. Job complete. Technician inspected water inlet lines for proper positioning and confirmed adequate water pressure supply to resolve the E1 error code.

The customer's dishwasher was leaking water during operation. We identified a crack in the float sensor tube that was allowing water to escape. Due to the extent of the damage, the unit cannot be repaired. Job complete. Technician inspected the float sensor tube assembly and found a structural crack causing steady water discharge into the tub cavity. The damage was determined to be non-repairable.

The refrigerator was not cooling properly. Our technician diagnosed a sealed system failure, which requires replacement of the cooling system. The customer declined the repair at this time and will contact the manufacturer for next steps. Job complete. Technician inspected the sealed refrigeration system and confirmed failure of the sealed components through systematic testing and visual inspection.