Koby

The customer reported their Frigidaire dishwasher was leaking. We ran a full cycle for 50 minutes and inspected the unit thoroughly, but were unable to identify any source of leakage or defects at this time. Job complete. Technician ran a complete 50-minute diagnostic cycle and visually inspected the dishwasher's internal components, seals, and drain connections with no defects identified.

The customer reported a loose knob on the gas range. We inspected the unit and found that the gas valve had come apart. We reassembled the valve body to restore proper operation. Job complete. The technician inspected the gas valve assembly and identified that the valve body had separated. The valve was reassembled and tested to confirm proper function.

The customer reported that their Samsung refrigerator was not cooling properly. Our technician diagnosed a freezer fan failure indicated by a 21C error code and replaced the evaporator cover assembly to restore proper airflow and cooling function. Job complete. The technician measured fresh food compartment temperature at 62°F and freezer temperature at 18°F, connected diagnostics to retrieve the 21C error code, and identified evaporator cover failure as the root cause. The evaporator cover assembly was disassembled, replaced, and the unit was reassembled and verified to be functioning properly.

The customer's dryer was running but the drum wasn't turning. We found that the belt had broken, and we replaced both the belt and idler to restore normal operation. Job complete. Technician inspected the dryer and identified a failed drum belt. Belt and idler pulley were replaced to restore drum rotation functionality.

The customer reported difficulty closing the left door on their KitchenAid refrigerator. We identified worn mullion and track components as the cause. We replaced both parts, reassembled the unit, and tested it to confirm proper operation. Job complete. The technician inspected the mullion and pivot block assembly, confirmed wear on both components, replaced part number WP12722803W (mullion) and part number WP67003405 (pivot block), and verified proper door function and seal after reassembly.