Rory

The customer's dryer wasn't heating properly. We diagnosed a faulty thermal cutoff and heating element, replaced the heating element, and restored the dryer to full operation. Job complete. Technician tested the thermal cutoff and heating element, confirmed failure of the WP3387747 figure-8 heating element, and performed replacement to restore heat generation.

The customer's dryer door wasn't opening properly. We replaced the door latch assembly, and the door now opens and closes smoothly. Job complete. Technician performed a door latch assembly replacement on the LG dryer. The repair was completed and verified for proper operation.

The customer's Viking gas range required replacement parts that were installed during a service visit. Our technician replaced the necessary components and completed the repair. Job complete. The technician performed a return visit to install replacement parts on the Viking gas range, completing the repair work on the unit.

The customer's Sub-Zero refrigerator was experiencing temperature control issues. We reprogrammed the control board, then diagnosed a faulty defrost sensor and evaporator temperature sensor that required replacement. Both sensors were installed and the refrigerator was restored to proper operation. Job complete. Technician reprogrammed the control board on the initial visit, then performed diagnostic testing that identified failure of the defrost sensor (7025952) and thermistor/evaporator temperature sensor (4204740). Both components were replaced on the follow-up service call to restore proper defrost cycle and temperature regulation.

The customer's washer wasn't closing properly. We inspected the lid switch assembly, found it was faulty, and replaced it to restore normal operation. Job complete. Technician tested the lid switch mechanism and confirmed failure of the WP8318084 lid switch assembly. The component was replaced to restore proper lid closure and cycle function.