Rory

Rory

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 272 customer reviews

We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFF
Near Urbandale, Iowa 50323
Rory
Job Details: 07/16/2026
The refrigerator was not cooling properly. Our technician diagnosed a sealed system failure and performed a complete sealed system repair, replacing the evaporator, compressor, and filter dryer. Job complete. The technician tested the sealed system and identified failure in the evaporator and compressor components. The repair involved replacement of the evaporator coil assembly, compressor, and filter dryer to restore proper refrigeration function.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4289HARS/XAA
Near Polk City, Iowa 50226
Rory
Job Details: 07/14/2026
The customer's Samsung refrigerator had a faulty freezer fan motor that was preventing proper cooling. We replaced the freezer evaporator cover assembly to restore normal operation. Job complete. Technician tested the freezer evaporator fan motor and determined it was defective, requiring replacement of the DA97-08434C evaporator fan motor assembly. The freezer evaporator cover was replaced to restore proper airflow and cooling function.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ames, Iowa 50010
Rory
Job Details: 07/14/2026
The customer reported excessive vibration and noise during the wash cycle. We diagnosed worn suspension dampers as the cause and replaced both units to restore smooth, quiet operation. Job complete. Technician inspected suspension dampers and identified wear causing vibration. Both dampers were replaced to restore proper suspension function and eliminate noise during the wash cycle.
We serviced a
BOSCH DRYER
Model WTMC3321US/05
Near Ames, Iowa 50010
Rory
Job Details: 07/14/2026
The customer's Bosch dryer wasn't heating or rotating properly. We found that both the motor and heating element had failed and replaced them both. Job complete. Technician inspected the motor assembly and heating element, confirmed both components were non-functional, and performed replacement of both parts to restore full dryer operation.
We serviced a
MAYTAG WASHER
Model WFW9150WWC1
Near Ames, Iowa 50010
Rory
Job Details: 07/14/2026
The customer's Maytag washer had issues with water inlet flow. We found that both the hot and cold water inlet valves were faulty and replaced them to restore proper water supply to the washer. Job complete. Technician inspected and tested both hot and cold water inlet valves, confirmed they were not functioning properly, and performed replacement of both valves to restore normal operation.
Ames, Iowa
KITCHENAID WALL OVEN (H)
KEMS308SSS05
Very good communication. Good service!
07/15/2026
Clear Lake, Iowa
BOSCH DISHWASHER
SHV9PCM3N/34
07/08/2026
Des Moines, Iowa
KENMORE DISHWASHER
665.14753N511
07/03/2026
Perry, Iowa
MAYTAG WASHER
MVWC465HW4
We really appreciate that you were willing to come out and service our wash machine here in Perry. Rory was very friendly and did a great job. Our washing machine is working great! I will definitely recommend to other friends and family in the area.
07/02/2026
Waukee, Iowa
BOSCH DISHWASHER
SHX9PCM5N/39
Rory is an excellent appliance technician! He is polite, careful, and generous with his knowledge. He did the repair quickly and efficiently.
06/18/2026