Sal

The customer's Maytag washer wasn't powering on. We inspected the unit and found the control board was receiving proper voltage, but the user interface display showed corrosion indicating a failed control panel. Job complete. The technician verified 120V was reaching the main board and identified corrosion on the user interface assembly consistent with component failure.

The customer's microwave was beeping continuously and the buttons weren't responding after a power outage. We inspected the unit, identified an error code indicating a short in the door control board, and determined that the door assembly would need to be replaced to restore full function. Job complete. The technician inspected the microwave and documented an unplug error code displayed on the unit, which pointed to a short circuit in the door control board causing the beeping and button unresponsiveness.

The customer's Samsung dryer was displaying an HC error code and wouldn't run. We inspected the unit, found the thermistor was out of specification, and replaced it. The dryer now runs without any issues. Job complete. Technician tested the dryer after thermistor replacement and confirmed proper operation. The thermistor measured out of spec and was replaced with part DC32-00007A to resolve the HC overheating error code.

The customer reported that the microwave wasn't beeping when buttons were pressed or when cooking finished, and it was also starting intermittently when the door was slammed shut. We found that the main circuit board had a faulty speaker and the wire harnesses to the door switches were misaligned, causing the unit to activate unexpectedly. We replaced the main circuit board, realigned the door switch harnesses, and verified that all switches were functioning properly. Job complete. Technician inspected unit settings, confirmed mute was not enabled, and consulted with Samsung and techline support. Testing revealed speaker failure on the main PCB and misaligned wire harnesses from the door switch assembly. All door switches were tested and confirmed functional. After main PCB replacement and harness realignment, unit was tested and confirmed beeping and normal operation restored.

The customer noticed mud and grime floating up from underneath the washplate during wash cycles. We inspected the unit and found buildup under the washplate cap. The washplate was seized, so we recommended using Affresh washing machine cleaner to help dissolve the gunk and grime. Job complete. Technician inspected the area beneath the washplate cap and found accumulated debris. The washplate was seized to the unit and could not be removed without risk of damage. Cleaning with Affresh detergent was advised as the appropriate maintenance approach.