Sal

The customer's dryer was making loud noises during operation. We found that the drum bearing and idler pulley were worn out and causing the noise. We replaced both components and tested the dryer to confirm it's running properly. Job complete. Technician inspected the drum bearing and idler pulley assembly, identified wear and deterioration causing the noise during the cycle, and replaced the bearing and idler pulley kit. Post-repair testing confirmed normal operation.

The customer's refrigerator wasn't cooling properly after being stored in a garage and then moved back into the home, and the interior had visible mold growth. Our technician found that both the freezer and fresh food compartments were holding temperatures around 75°F despite the compressor and fans running, which indicated a sealed system failure. The mold contamination throughout the unit and the refrigeration system issue require a complete system rebuild. Job complete. The technician verified compressor operation and confirmed all fans were functioning while measuring compartment temperatures at 75°F in both sections, ruling out minor issues and confirming a sealed system malfunction as the root cause of the cooling failure.

The customer reported that their Electrolux washer wasn't spinning water out of clothes during the spin cycle and was stopping mid-cycle. We diagnosed a stuck water inlet valve causing an EC1 error code and replaced the valve assembly. The unit now runs perfectly with all functions working as intended. Job complete. Technician put the unit into diagnostic test mode and confirmed an EC1 error code. The water inlet valve was found to be stuck open during testing. The valve assembly was replaced and the unit was retested, confirming proper operation with no error codes present.

The customer reported that the start button on their GE electric range had become intermittently unresponsive a few weeks after a previous control board replacement. We inspected the unit, confirmed the start button was not responding reliably, and replaced the control board under warranty. We tested the range and verified it preheats properly to 350°F with all functions working as intended. Job complete. Technician inspected the control panel and start button operation, identifying intermittent unresponsiveness in the start button circuit. Control board (WB27X41246) was replaced and the unit was tested through a preheat cycle to 350°F to confirm proper operation of all heating elements and controls.

The customer reported their dryer was squeaking during operation. We found the drum glide pads were worn and the idler was faulty, causing the noise. We replaced both the idler assembly and drum glide kit, tested the dryer, and confirmed it now runs quietly with no squeaking. Job complete. Technician inspected the drum glide pads and idler pulley, confirmed wear on the glide pads and idler noise, replaced the belt and idler assembly (D516792) and drum glide kit (RB170003), and performed a test cycle to verify proper operation with no noise.