Maybe you’ve had this experience with a car you’ve owned in the past: it runs like a top for years and years, and suddenly this part fails and that one needs replacement, almost as if they were programmed to start giving trouble after a number of years. Our customers...
We’re asked this question a lot, and our answer is almost always: no, you’ll be wasting your money if you buy an extended warranty on any appliance. How Warranty Companies Avoid Paying Out Warranty companies are in the business of making money, and they’ve found a...
Buy Washer Magic online or at our retail parts counter. Trust us, you’ll love the improvement in your washing machine performance following the first clean. For other washing machine troubleshooting tips, click here. Or call the professionals at Hometown Hero...
6 Ways You Are Ruining Your Appliances You probably love your appliances, and you want them to last a long time. The way you’re treating them doesn’t always reflect that. If you want your appliances to live a long and happy life, you should stop doing...
Question: Where can I locate owner’s manuals and documentation for my appliance? Answer: Most manufacturers supply this information on their websites. A few examples are below: For GE and Hotpoint Appliances, try...
Question: Where do I find the model and serial number for my appliance? Hot Tip: 9 out of 10 customers who send us their model tag get a same-day fix. Answer: There are as many possibilities as there are appliances, but here are a few common places to look:...
Question: Why are my dishes coming out dirty, perhaps even dirtier than they were when I put them in the dishwasher? Answer: There are several factors in the performance of a dishwasher, and some of them can be easily addressed. Wash performance may improve if you do...