Appliance Repair Experts Since 1988

From its humble origins operating out of the Omaha home of Doug and Anne Carlson, Hometown Hero Appliance Repair (formerly Nebraska Home Appliance) has grown to be one of the Midwest’s most trusted names in appliance repair. Under the leadership of Todd Daganaar, Doug and Anne’s grandson, we extended our award-winning service to Lincoln, Des Moines, and Kansas City at the request of dealers and manufacturers. As we grew, we soon outgrew our original name, Hometown Hero Appliance Repair.

Inspired by a testimonial from one happy customer, our tagline has long been “Your Hometown Hero,” and when it came time to update our name, we stuck with a name that made us proud. To this day, we remain a family-owned business and are committed to maintaining local ties to the communities we serve, so that we may truly be “Your Hometown Hero.”

A blurry photo of two people standing close together indoors, possibly at an appliance repair company. One wears a green shirt and the other a plaid shirt, vest, and dark hat. They both appear to be smiling.
A man from an appliance repair company in a black polo and gloves shows a brochure to a smiling woman in a modern kitchen with blue cabinets, white countertops, and hexagonal tile backsplash.
Silhouette of a muscular person wearing a cape, standing with legs apart and arms flexed upward in a powerful superhero pose, embodying the strength and reliability of appliance repair Omaha experts.

Our Awards

Our peers voted us the Most Professional Servicer in 2024. Manufacturers have spotlighted our exceptional customer service. Most importantly, our customers give us the highest marks time and time again. To all of our clients, partners, and peers, thank you for recognizing our hard work.

A blue graphic of a globe with 2025 below it, representing an appliance repair company. At the bottom, a horizontal bar with red and black sections ends with a small star on the right.
A gray circular badge for an appliance repair company with Best-in-Class Customer Satisfaction written around the edge and 2025 in the center, above which are red flame, blue snowflake, and green water drop icons.
A blue and silver badge reads United Appliance Services Association Most Professional Servicer Winner 2024, recognizing this leading appliance repair company.
A circular gold and black badge reads Omaha Magazines Best of Omaha 2015 Winner with appliance repair company Insurance People at the top and sponsor logos KETV and Borsheims at the bottom.
A circular badge with a blue outer ring and red background honors the top appliance repair company, stating The Readers Choice Best of the Big O! Since 1998 in bold white and black letters.
Logo for the Greater Omaha Chamber Business Excellence 2022 Winner, featuring teal text and a red star at the bottom—ideal for an appliance repair company celebrating their achievement.
Logo of the Angi Super Service Award, featuring a divided shield with Angi on a teal banner left and Super Service Award in white on red right, representing top-rated appliance repair company excellence.
A green circular badge with a gold trophy and heart icon above the words Neighborhood Favorite and nextdoor written below, ideal for recognizing your trusted appliance repair company.
An orange star badge with a green ribbon that reads “Journal Star” at the top, “Lincoln’s Choice 2026” in the center, and “Honorable Mention” on the bottom ribbon—awarded to a leading appliance repair company.

Our Team

Omaha Repair Heroes

A smiling man with a full beard and bald head, wearing a black collared shirt with an appliance repair company logo, stands in front of a red background featuring a repeating flame-like logo pattern.

Darren

A man with short brown hair and a full beard, wearing a black collared shirt, smiles at the camera. The red background features a repeated flame-like logo pattern, hinting at his role in an appliance repair company.

Kelvin

A smiling young man with curly brown hair and a beard stands in front of a red background patterned with light red abstract flame or leaf shapes, representing an appliance repair company’s vibrant and approachable team.

Koby

A man with short light brown hair wearing a black collared shirt is smiling in front of a red background with a repeating flame logo pattern, representing an appliance repair company.

Shannon

A smiling man with short blond hair, wearing a black collared shirt, stands in front of a red background patterned with light red flame-like logos, representing an appliance repair company.

Derek

Smiling man with short brown hair and trimmed beard, wearing a black collared shirt representing an appliance repair company, stands in front of a red background with a repeating abstract flame logo pattern.

Darrin

Smiling man with short brown hair and a beard, wearing a black collared shirt, stands in front of a red background with a repeating abstract flame pattern, representing an appliance repair company.

Austin

Des Moines Repair Heroes

A man with a beard wearing a black Samsung Care cap and black shirt, representing an appliance repair company, smiles in front of a red background with a repeating light red flame logo pattern.

Nick

A middle-aged man with a shaved head and light skin, wearing a black collared shirt, stands in front of a red background patterned with flame-like white logos—ideal imagery for an appliance repair company’s promotional campaign.

Chuck

A young man with short, light brown hair and a mustache smiles at the camera. Representing an appliance repair company, he wears a black collared shirt. The background is red with a repeating flame-like pattern.

Anthony

A smiling man with short hair and sideburns, representing an appliance repair company, wears a black collared shirt while standing in front of a red background featuring a repeating flame logo pattern.

Rory

Kansas City Repair Heroes

A young man with short light brown hair smiles at the camera. Wearing a black collared shirt, he stands in front of a red background with a repeating abstract flame pattern, representing his role at an appliance repair company.

Austin R

A man with short brown hair, a trimmed beard, and mustache, wearing a black collared shirt branded for an appliance repair company, smiles in front of a red background with a repeated flame-like logo pattern.

Chris

A smiling man with a long, thick beard and dark hair pulled back, wearing a black collared shirt with an appliance repair company logo, stands in front of a red background patterned with stylized flame logos.

Chance

Sal

Sal

A smiling woman with light brown hair in a bun, wearing a black collared shirt with an appliance repair company logo, stands in front of a red background with a repeating light-colored leaf pattern.

Addy

A man with dark hair wearing a black collared shirt smiles in front of a red background patterned with white leaf-like logos, representing an appliance repair company.

Jimmy Y

Lincoln Repair Heroes

A young man with light skin, short light brown hair, and a beard smiles at the camera. He is wearing a black collared shirt in front of a red background featuring an appliance repair company’s repeating flame-like logo pattern.

Bryce

A smiling man with short brown hair and a beard poses in front of a red background featuring a flame-like logo pattern, representing an appliance repair company. He is wearing a black collared shirt.

Derek F

Smiling man with glasses, gray and black hair and beard, wearing a black shirt, stands in front of a red background with a repeating abstract flame pattern—perfect for promoting an appliance repair company.

Ali

Leadership & Management Team

A person with short dark hair, glasses, and a mustache smiles at the camera, wearing a black zip-up jacket with an appliance repair company logo. The background is red with a repeating white flame pattern.

Todd Daganaar, President

A person with short brown hair smiles, wearing a black Hometown Hero Appliance Repair polo shirt, standing in front of a red backdrop patterned with light red flame logos, representing the trusted appliance repair company.
Todd has been fixing appliances since he was two. He has been fixing appliances successfully since he was about 16. He graduated summa cum laude from the University of Nebraska at Omaha, majoring in religious studies and focusing on Sanskrit and Indology. He has a wonderful wife, two dogs (one of which is also wonderful), and two objectively amazing daughters.
A smiling man with short dark hair wears a black Hometown Hero Appliance Repair polo shirt, representing the appliance repair company. The background is red with a repeating light red flame logo pattern.

Enrique Espinoza, Vice President

A smiling man with short dark hair wears a black Hometown Hero Appliance Repair polo shirt, representing the appliance repair company. The background is red with a repeating light red flame logo pattern.
Enrique (Rico) Espinoza Jr. laughs his way through the day, making a broken appliances a mere speed bump for his customers. As the VP of service, he truly takes ownership of the customer experience, and making sure we never compromise on customer service or workplace culture. Nothing gets him down, and he can fix anything you put in front of him. Truly, he is a character and a joy to converse with.
A man with glasses and a beard smiles at the camera, wearing a black Hometown Hero Appliance Repair polo shirt, representing an appliance repair company, standing in front of a red background with a repeating flame logo pattern.

Colin, Director of Customer Service

A man with glasses and a beard smiles at the camera, wearing a black Hometown Hero Appliance Repair polo shirt, representing an appliance repair company, standing in front of a red background with a repeating flame logo pattern.
Smiling man with short brown hair wearing a black Hometown Hero Appliance Repair polo shirt, representing an appliance repair company, standing in front of a red background with a repeating flame logo pattern.

Darrin Schmid, Service Manager

Smiling man with short brown hair wearing a black Hometown Hero Appliance Repair polo shirt, representing an appliance repair company, standing in front of a red background with a repeating flame logo pattern.
A smiling man with a beard wearing a black Hometown Hero Appliance Repair polo stands in front of a red background with a repeating flame logo pattern, representing his trusted appliance repair company.

Austin Loncke, Technical Trainer

A smiling man with a beard wearing a black Hometown Hero Appliance Repair polo stands in front of a red background with a repeating flame logo pattern, representing his trusted appliance repair company.
ChrisRose

Parts Department

A smiling man with short gray hair wearing a black Hometown Hero Appliance Repair polo shirt, representing an appliance repair company, stands in front of a red background with a repeating logo pattern.
A middle-aged man with glasses and a beard, wearing a black Hometown Hero Appliance Repair polo shirt, stands smiling in front of a red background with a repeating appliance repair company logo pattern.

Greg, Parts Manager

A middle-aged man with glasses and a beard, wearing a black Hometown Hero Appliance Repair polo shirt, stands smiling in front of a red background with a repeating appliance repair company logo pattern.
Greg rules the parts department with over 30 years of experience in the appliance parts supply chain. When he’s not counting motor couplings, he loves to spend quality time with his grandchildren. Greg’s experience truly makes him an asset to our company, and our customers.
A young man with short brown hair wearing a black Hometown Hero Appliance Repair polo shirt stands in front of a red backdrop featuring his appliance repair company's repeating abstract flame logo.

Administration & Customer Service Team

A woman with long dark hair and hoop earrings smiles in front of a red background with stylized flame logos, wearing a black "Hometown Hero Appliance Repair" polo shirt, representing a trusted local appliance repair company.
A smiling man with short brown hair and a trimmed beard, wearing a black polo shirt with the Hometown Hero Appliance Repair logo, stands in front of a red background featuring repeating logos for the appliance repair company.
A woman with long brown hair and glasses smiles at the camera. She is wearing a black polo shirt with a Hometown Hero Appliance Repair logo, representing the trusted appliance repair company, standing in front of a red background with flame logos.
A person wearing glasses and a black Hometown Hero Appliance Repair shirt stands in front of a red background with a repeating appliance repair company logo pattern.
A man with short black hair wearing a black Hometown Hero Appliance Repair polo shirt poses in front of a red background with a repeating flame logo pattern, representing his trusted appliance repair company.
A person with long dark hair tied back, smiling and giving two thumbs up, wearing a black collared shirt—perfectly capturing the friendly spirit of an appliance repair company. The background is red with a repeating light pink abstract pattern.
A simple outline map of the island of Java, Indonesia, shown in white on a light gray background—ideal for businesses like appliance repair Omaha wanting a clean and modern visual.

Hometown Hero in the News

Want to get more value out of your appliances? Need help troubleshooting an issue? Or are you in the market to buy your next appliance? Let us help!

See for yourself why our heroes have made a name for themselves in the Midwest.

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