Appliance Repair Experts Since 1988

From its humble origins operating out of the Omaha home of Doug and Anne Carlson, Hometown Hero Appliance Repair (formerly Nebraska Home Appliance) has grown to be one of the Midwest’s most trusted names in appliance repair. Under the leadership of Todd Daganaar, Doug and Anne’s grandson, we extended our award-winning service to Lincoln, Des Moines, and Kansas City at the request of dealers and manufacturers. As we grew, we soon outgrew our original name, Hometown Hero Appliance Repair.

Inspired by a testimonial from one happy customer, our tagline has long been “Your Hometown Hero,” and when it came time to update our name, we stuck with a name that made us proud. To this day, we remain a family-owned business and are committed to maintaining local ties to the communities we serve, so that we may truly be “Your Hometown Hero.”

Our Awards

Our peers voted us the Most Professional Servicer in 2024. Manufacturers have spotlighted our exceptional customer service. Most importantly, our customers give us the highest marks time and time again. To all of our clients, partners, and peers, thank you for recognizing our hard work.

Our Team

Omaha Repair Heroes

Darren

Kelvin

Koby

Shannon

Derek

Darrin

Austin

Des Moines Repair Heroes

Nick

Chuck

Anthony

Rory

Kansas City Repair Heroes

Austin R

Chris

Chance

Sal

Sal

Addy

Jimmy Y

Lincoln Repair Heroes

Bryce

Derek F

Ali

Leadership & Management Team

todd

Todd Daganaar, President

Todd has been fixing appliances since he was two. He has been fixing appliances successfully since he was about 16. He graduated summa cum laude from the University of Nebraska at Omaha, majoring in religious studies and focusing on Sanskrit and Indology. He has a wonderful wife, two dogs (one of which is also wonderful), and two objectively amazing daughters.

Enrique Espinoza, Vice President

Enrique (Rico) Espinoza Jr. laughs his way through the day, making a broken appliances a mere speed bump for his customers. As the VP of service, he truly takes ownership of the customer experience, and making sure we never compromise on customer service or workplace culture. Nothing gets him down, and he can fix anything you put in front of him. Truly, he is a character and a joy to converse with.

Colin, Director of Customer Service

Darrin Schmid, Service Manager

Austin Loncke, Technical Trainer

Chris

Parts Department

A smiling man with short gray hair wearing a black Hometown Hero Appliance Repair polo shirt, representing an appliance repair company, stands in front of a red background with a repeating logo pattern.

Greg, Parts Manager

Greg rules the parts department with over 30 years of experience in the appliance parts supply chain. When he’s not counting motor couplings, he loves to spend quality time with his grandchildren. Greg’s experience truly makes him an asset to our company, and our customers.
A young man with short brown hair wearing a black Hometown Hero Appliance Repair polo shirt stands in front of a red backdrop featuring his appliance repair company's repeating abstract flame logo.

Administration & Customer Service Team

A woman with long dark hair and hoop earrings smiles in front of a red background with stylized flame logos, wearing a black "Hometown Hero Appliance Repair" polo shirt, representing a trusted local appliance repair company.
A smiling man with short brown hair and a trimmed beard, wearing a black polo shirt with the Hometown Hero Appliance Repair logo, stands in front of a red background featuring repeating logos for the appliance repair company.
A woman with long brown hair and glasses smiles at the camera. She is wearing a black polo shirt with a Hometown Hero Appliance Repair logo, representing the trusted appliance repair company, standing in front of a red background with flame logos.
A person wearing glasses and a black Hometown Hero Appliance Repair shirt stands in front of a red background with a repeating appliance repair company logo pattern.
A man with short black hair wearing a black Hometown Hero Appliance Repair polo shirt poses in front of a red background with a repeating flame logo pattern, representing his trusted appliance repair company.
A person with long dark hair tied back, smiling and giving two thumbs up, wearing a black collared shirt—perfectly capturing the friendly spirit of an appliance repair company. The background is red with a repeating light pink abstract pattern.

Hometown Hero in the News

Want to get more value out of your appliances? Need help troubleshooting an issue? Or are you in the market to buy your next appliance? Let us help!

See for yourself why our heroes have made a name for themselves in the Midwest.

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