Authorized Samsung Appliance Repair

Trust your Samsung appliances to the experts!

Samsung Care Authorized Service Provider

Hiring a technician with expertise specific to your Samsung appliances ensures fast and successful repairs. Our techs know the screwdriver they need to disassemble a Samsung appliance, they know the layout of Samsung control boards and how to troubleshoot them, and they know the parts for each Samsung model. That knowledge guarantees a better service experience.

Samsung has tested our techs, spoken with our happy customers, and trusts us to provide exceptional repair services for all of its major appliance products, both in-warranty and out-of-warranty. And to help us continue to deliver the best service experience for their customers, Samsung provides factory training and support to our entire team. In a way, we’re like an extension of the Samsung brand.

Services Provided

  • Refrigerator, freezer, ice maker, water dispenser, and beverage center repair
  • Washing machine, gas and electric dryer, all-in-one combo, and laundry hub repair
  • Oven, range, cooktop, hood, and microwave repair
  • Dishwasher repair

For fast, fair-priced repairs from our award-winning team, schedule your service appointment today.

Where We’re Authorized

Proudly serving our Midwestern metropolises of Omaha, Des Moines, Kansas City, and Lincoln with fast, award-winning service.

Omaha

Serving every neighborhood in Greater Omaha, including Council Bluffs.

Des Moines

Serving every neighborhood of Greater Des Moines, including as far away as Ames.

Kansas City

Serving every neighborhood along I-35, from Olathe over to the Missouri side of KC.

Lincoln

Serving every neighborhood in Lancaster County, NE and even a bit beyond.

Genuine Samsung Parts

As an authorized service provider, we work directly with Samsung to secure genuine replacement parts to stock in our warehouses. Our techs then triage their appointments in advance, and based on the reported issue and the model and serial number, they will stock their trucks with the appropriate parts. 4 times out of 5, we’ll have the part on hand to repair your appliance on the first visit.

Why use genuine OEM parts?

  • Genuine replacement parts from Samsung carry a 90-day limited warranty upon delivery
  • Genuine parts are made from higher-quality materials and undergo more quality control
  • Parts from other equipment manufacturers have been known to cause appliances to break
  • Because of the previous reason, Samsung will void your warranty if you use other parts

Maintenance

Appliances are complex machines, and like all machines, wear and tear reduces their performance and leads to breakdowns. You could wait for your valuable Samsung appliances to break, or you could proactively care for them as you would your car or computer. Our technicians have been trained by the factory to provide these necessary maintenance services to protect your investment.

Our Maintenance Services

  • Refrigerator condenser cleaning: maintains the efficiency of your Samsung’s sealed system so your refrigerator doesn’t work as hard to keep the interior cool and food fresh.
  • Dryer vent cleaning: ensures proper venting of heat and moisture from your Samsung dryer for better efficiency and dryer clothes while reducing the risk of dryer fires.
  • Ice maker cleaning: eliminates unsanitary build-up in your Samsung ice maker for clear, sediment-free ice that tastes like ice should taste: clean and cool.

Frequently Asked Questions

 

How do I check if my appliance is under warranty?

Visit Samsung’s website to check the warranty coverage of your appliances. You will need to have registered your products and have an account with Samsung. If you need assistance, contact Samsung’s customer support team.

My appliance is under warranty, do I call you or Samsung to schedule?

Please call Samsung directly to schedule service and request us by name.

How do I find my model and serial number?

Use Samsung’s guide for assistance and text us a picture when you find it. Knowing your model and serial number helps us stock the right parts for your service appointment and can help us with warranty claims.

Recent Service Appointments

Don’t trust your Samsung appliances to just anyone. Call the appliance repair heroes with the most expertise in the Midwest.