Des Moines Appliance Repair Heroes

Let us save your day with fast, award-winning service!

4.9 • 800+ reviews

Silhouette of a muscular person wearing a cape, standing with legs apart and arms flexed upward in a powerful superhero pose, embodying the strength and reliability of appliance repair Omaha experts.

Appliance Service You Can Depend On

Our mission is to eliminate the frustration after one of your appliances breaks. We schedule you quickly and keep you informed at every step, repairs are done fast and done right, and pricing is always transparent and fair.

From the moment you call to the moment your appliance is fixed, you’ll know that you and your appliance are receiving the best possible care.

Appliance Repair

Our Des Moines technicians never stop training, which is why we can guarantee repairs of all refrigerators, dishwashers, washers, dryers, ovens, cooktops, and microwaves for 3 months.

Appliance Maintenance

With annual care, your appliances will work better and last longer with fewer breakdowns. We are one of the few service companies to specialize in this preventive care.

8 out of 10

repairs completed on the first visit

3 months

guarantee on all labor and parts

4.9

Google rating (800+ reviews)

A simple outline map of the island of Java, Indonesia, shown in white on a light gray background—ideal for businesses like appliance repair Omaha wanting a clean and modern visual.

Brands Serviced

Our techs have the training, parts, and experience to repair any brand, which is why we’re a trained and certified service partner of 30+ brands. By volume, the top five brands we service in Des Moines are LG, Samsung, Whirlpool, GE, and Maytag.

Where We Service

We serve every neighborhood in Greater Des Moines, from Ames south to Indianola and Adel east to Altoona. No matter where you live—Ankeny, Urbandale, Waukee, Clive, Johnston—you’ll spot our superhero trucks swooping in for the rescue. We know it’s hard to find great service for some of the brands we service, so give us a call even if you’re a little outside our service area.

Office Address
3940 NW Urbandale Drive
Urbandale, IA 50322
515-393-4400

Hours
Monday – Friday:
8:00 a.m. – 5:00 p.m.

Silhouette of a muscular person wearing a cape, standing with legs apart and arms flexed upward in a powerful superhero pose, embodying the strength and reliability of appliance repair Omaha experts.

Why You Can Trust Our Heroes

Our technicians aren’t just mechanical experts with years of expertise. We hire good people who live our hometown values: (1) always professional, (2) honest and fair, and (3) super friendly. The reason we consistently earn awards, 5-star reviews, and the praise of appliance manufacturers is that we care as much about you as we do about your appliances.

A blue graphic of a globe with 2025 below it, representing an appliance repair company. At the bottom, a horizontal bar with red and black sections ends with a small star on the right.
A gray circular badge for an appliance repair company with Best-in-Class Customer Satisfaction written around the edge and 2025 in the center, above which are red flame, blue snowflake, and green water drop icons.
A blue and silver badge reads United Appliance Services Association Most Professional Servicer Winner 2024, recognizing this leading appliance repair company.
A circular gold and black badge reads Omaha Magazines Best of Omaha 2015 Winner with appliance repair company Insurance People at the top and sponsor logos KETV and Borsheims at the bottom.
A circular badge with a blue outer ring and red background honors the top appliance repair company, stating The Readers Choice Best of the Big O! Since 1998 in bold white and black letters.
Logo for the Greater Omaha Chamber Business Excellence 2022 Winner, featuring teal text and a red star at the bottom—ideal for an appliance repair company celebrating their achievement.
Logo of the Angi Super Service Award, featuring a divided shield with Angi on a teal banner left and Super Service Award in white on red right, representing top-rated appliance repair company excellence.
A green circular badge with a gold trophy and heart icon above the words Neighborhood Favorite and nextdoor written below, ideal for recognizing your trusted appliance repair company.
An orange star badge with a green ribbon that reads “Journal Star” at the top, “Lincoln’s Choice 2026” in the center, and “Honorable Mention” on the bottom ribbon—awarded to a leading appliance repair company.

Meet Our Techs

A man with a beard wearing a black Samsung Care cap and black shirt, representing an appliance repair company, smiles in front of a red background with a repeating light red flame logo pattern.

Nick

A middle-aged man with a shaved head and light skin, wearing a black collared shirt, stands in front of a red background patterned with flame-like white logos—ideal imagery for an appliance repair company’s promotional campaign.

Chuck

A young man with short, light brown hair and a mustache smiles at the camera. Representing an appliance repair company, he wears a black collared shirt. The background is red with a repeating flame-like pattern.

Anthony

A smiling man with short hair and sideburns, representing an appliance repair company, wears a black collared shirt while standing in front of a red background featuring a repeating flame logo pattern.

Rory

A simple outline map of the island of Java, Indonesia, shown in white on a light gray background—ideal for businesses like appliance repair Omaha wanting a clean and modern visual.

How Much Will It Cost?

Our repairs commonly cost between $250 and $500 for parts and labor combined, always quoted up-front from The Appliance Blue Book, the standard price guide used nationwide. For your peace of mind, we would love to provide an estimate when you call, but we can’t know for a fact what’s wrong until we look at your appliance.

What goes into the cost of service?

1. Diagnostic Fee

The least you’ll pay if you choose not to repair. This flat fee covers scheduling and communication, triage to bring the right parts, travel time and gas, diagnosis, and a repair estimate for you to approve, all for just $149 (except in special circumstances). The fee is included in the repair.

2. Parts & Labor

We use only original equipment manufacturer (OEM) parts to protect your appliance and your warranty coverage. Not all repairs require new parts: our techs are trained to find and fix the root issue, and they will not change parts unless necessary.

Repairs come with a 3-month guarantee on all labor and parts. In addition to cash and check, we accept: American Express, Discover, MasterCard, and Visa.

Is there a cheaper option?

Schedule a remote visit for only $49 and we’ll try to help diagnose and fix the issue over the phone. If we can’t, the $49 is applied to the $149 diagnostic fee for us to come out.

A man with tattoos is kneeling in front of an open oven in Des Moines, using a yellow multimeter to check the electrical connections. He is smiling while conducting an appliance repair or maintenance task.
A cartoon superhero in a blue and purple suit with a striped cape flies forward, holding a wrench and a hard drive—ready for appliance repair Omaha. He sports red boots and short brown hair, embodying the city’s heroic fixer.

Frequently Asked Questions

 

Can I request a specific time or window?

We initially set most calls as all-day appointments, then set our techs’ routes the afternoon prior and contact you with the timeframe. If the window we provide doesn’t work, we can often adjust.

Do I need to be home for the appointment?

We strongly encourage you to be home. Our technicians don’t just need access to the appliance, they also need access to your firsthand knowledge of what’s happening with the appliance, what you’ve tried, how you typically use it, etc. Your insights are a critical part of the troubleshooting process, since it helps our techs determine where to start their diagnostics. We also want you to have the opportunity to talk through the estimate with your tech before agreeing to work.

What if I’m not sure I really need someone to come out?

We are one of few appliance repair companies who offer remote visits, because sometimes there’s a quick fix or you just want a second opinion. We’ve offered support to customers in the South Pacific, the Caribbean, and more. And if you’re within one of our service areas, we’ll even apply the $49 charge for the remote visit toward an in-home repair if needed.

Do you service anywhere else?

Yes, at the request of our manufacturer and dealer partners, we have technicians serving their hometowns in Omaha, Lincoln, and Kansas City. We are still locally-owned by the grandson of our founder, and even as we grow, we maintain local ties to the communities we serve to remain “Your Hometown Hero.”

Have more questions? Check out our full list of FAQs.

Recent Service Appointments

When you need help, give us a shout. Our Des Moines heroes will quickly answer the call.