Kansas City Appliance Repair Heroes

Fast, award-winning service to save your day!

4.9 • 600+ reviews

Appliance Service You Can Depend On

A broken appliance can be a major disruption to your life, but it doesn’t have to be a major headache. We schedule you quickly and keep you informed at every step, repairs are done fast and done right, and pricing is always transparent and fair.

Call your Hometown Heroes if you want to minimize the disruption and feel confident that life will soon be back to normal.

Appliance Repair

Our Kansas City technicians never stop training, which is why we can guarantee repairs of all refrigerators, dishwashers, washers, dryers, ovens, cooktops, and microwaves for 3 months.

Appliance Maintenance

With annual care, your appliances will work better and last longer with fewer breakdowns. We are one of the few service companies to specialize in this preventive care.

8 out of 10

repairs completed on the first visit

3 months

guarantee on all labor and parts

4.9

Google rating (600+ reviews)

Brands Serviced

Our techs have the training, parts, and experience to repair any brand, which is why we’re a trained and certified service partner of 30+ brands. By volume, the top five brands we service in Kansas City are Samsung, LG, GE, Whirlpool, and Frigidaire.

Where We Service

We serve neighborhoods in Kansas City up and down the Monarch Highway (I-35), from Gardner over to the Missouri side of Kansas City. No matter where you live—Overland Park, Olathe, Shawnee, Lenexa, Leawood—you’ll spot our superhero trucks swooping in for the rescue. We know it’s hard to find great service for some of the brands we service, so give us a call even if you’re a little outside our service area.

Office Address
9112 Cody St
Overland Park, KS 66214
913-871-2222

Hours
Monday – Friday:
8:00 a.m. – 5:00 p.m.

Why You Can Trust Our Heroes

Our technicians aren’t just mechanical experts with years of expertise. We hire good people who live our hometown values: (1) always professional, (2) honest and fair, and (3) super friendly. The reason we consistently earn awards, 5-star reviews, and the praise of appliance manufacturers is that we care as much about you as we do about your appliances.

Meet Our Techs

Austin R

Chris

Chance

Sal

Sal

Addy

Jimmy Y

How Much Will It Cost?

Our repairs commonly cost between $250 and $500 for parts and labor combined, always quoted up-front from The Appliance Blue Book, the standard price guide used nationwide. For your peace of mind, we would love to provide an estimate when you call, but we can’t know for a fact what’s wrong until we look at your appliance.

What goes into the cost of service?

1. Diagnostic Fee

The least you’ll pay if you choose not to repair. This flat fee covers scheduling and communication, triage to bring the right parts, travel time and gas, diagnosis, and a repair estimate for you to approve, all for just $149 (except in special circumstances). The fee is included in the repair.

2. Parts & Labor

We use only original equipment manufacturer (OEM) parts to protect your appliance and your warranty coverage. Not all repairs require new parts: our techs are trained to find and fix the root issue, and they will not change parts unless necessary.

Repairs come with a 3-month guarantee on all labor and parts. In addition to cash and check, we accept: American Express, Discover, MasterCard, and Visa.

Is there a cheaper option?

Schedule a remote visit for only $49 and we’ll try to help diagnose and fix the issue over the phone. If we can’t, the $49 is applied to the $149 diagnostic fee for us to come out.

Frequently Asked Questions

 

What can I do to make sure the tech has all they need to complete the repair?

We’ll do most of the prep to triage your appointment and stock the appropriate parts on our truck. As long as you’ve provided the details we asked for, including the model and serial number of the appliance, you’re done your job. If you really want to ensure the appliance is repaired on the first visit, we encourage you to schedule one of our virtual visits. They’re only $49, they could save you the appointment altogether if we fix it over the phone, and if not, the $49 is applied to the $149 diagnostic fee for us to come out.

What if I’m not sure I really need someone to come out?

We are one of few appliance repair companies who offer remote visits, because sometimes there’s a quick fix or you just want a second opinion. We’ve offered support to customers in the South Pacific, the Caribbean, and more. And if you’re within one of our service areas, we’ll even apply the $49 charge for the remote visit toward an in-home repair if needed.

Do you offer any other discounts?

Yes, we offer a 10% discount to seniors and veterans.

Do you service anywhere else?

Yes, at the request of our manufacturer and dealer partners, we have technicians serving their hometowns in Omaha, Lincoln, and Des Moines. We are still locally-owned by the grandson of our founder, and even as we grow, we maintain local ties to the communities we serve to remain “Your Hometown Hero.”

For more answers, consult our frequently asked questions page.

Recent Service Appointments

Our Kansas City heroes are ready to answer the call when you and your appliances need help.