Lincoln Appliance Repair Heroes

Save your appliances with fast, award-winning service!

4.9 • 800+ reviews

Appliance Service You Can Depend On

A broken appliance is a frustrating experience—getting it fixed shouldnt be. We schedule you quickly and keep you informed at every step, repairs are done fast and done right, and pricing is always transparent and fair.

We want you to be confident that choosing your Hometown Heroes was the right call and that your appliance will soon be fixed.

Appliance Repair

Our Lincoln technicians never stop training, which is why we can guarantee repairs of all refrigerators, dishwashers, washers, dryers, ovens, cooktops, and microwaves for 3 months.

Appliance Maintenance

With annual care, your appliances will work better and last longer with fewer breakdowns. We are one of the few service companies to specialize in this preventive care.

8 out of 10

repairs completed on the first visit

3 months

guarantee on all labor and parts

4.9

Google rating (800+ reviews)

Brands Serviced

Our techs have the training, parts, and experience to repair any brand, which is why we’re a trained and certified service partner of 30+ brands. By volume, the top five brands we service in Lincoln are Samsung, LG, Bosch, GE, and Whirlpool.

Where We Service

We serve neighborhoods in every corner of Greater Lincoln: along I-80 (as far as Omaha) and US-34 (from Branched Oak to Eagle) and south on US-77. No matter where you live—Cheney, Arbor, Woodlawn, Waverly—you’ll spot our superhero trucks swooping in for the rescue. We know it’s hard to find great service for some of the brands we service, so give us a call even if you’re a little outside our service area.

Office Address
1201 O St
Ste 309 Unit #515
Lincoln, NE 68508
402-399-0606

Hours
Monday – Friday:
8:00 a.m. – 5:00 p.m.

Why You Can Trust Our Heroes

Our technicians aren’t just mechanical experts with years of expertise. We hire good people who live our hometown values: (1) always professional, (2) honest and fair, and (3) super friendly. The reason we consistently earn awards, 5-star reviews, and the praise of appliance manufacturers is that we care as much about you as we do about your appliances.

Meet Our Techs

Bryce

Derek F

Ali

How Much Will It Cost?

Our repairs commonly cost between $250 and $500 for parts and labor combined, always quoted up-front from The Appliance Blue Book, the standard price guide used nationwide. For your peace of mind, we would love to provide an estimate when you call, but we can’t know for a fact what’s wrong until we look at your appliance.

What goes into the cost of service?

1. Diagnostic Fee

The least you’ll pay if you choose not to repair. This flat fee covers scheduling and communication, triage to bring the right parts, travel time and gas, diagnosis, and a repair estimate for you to approve, all for just $149 (except in special circumstances). The fee is included in the repair.

2. Parts & Labor

We use only original equipment manufacturer (OEM) parts to protect your appliance and your warranty coverage. Not all repairs require new parts: our techs are trained to find and fix the root issue, and they will not change parts unless necessary.

Repairs come with a 3-month guarantee on all labor and parts. In addition to cash and check, we accept: American Express, Discover, MasterCard, and Visa.

Is there a cheaper option?

Schedule a remote visit for only $49 and we’ll try to help diagnose and fix the issue over the phone. If we can’t, the $49 is applied to the $149 diagnostic fee for us to come out.

Frequently Asked Questions

 

Do you already have the part in stock?

We carry many parts on our trucks and in our warehouses. We even partner with a major appliance parts distributor to house one of their warehouses onsite at our office, so yeah, we try to come prepared.

How do I make the tech feel comfortable so they can do their job?

If it’s important to you to be a good host, check out our article on the do’s and don’ts for making service calls less awkward.

What if I’m not sure I really need someone to come out?

We are one of few appliance repair companies who offer remote visits, because sometimes there’s a quick fix or you just want a second opinion. We’ve offered support to customers in the South Pacific, the Caribbean, and more. And if you’re within one of our service areas, we’ll even apply the $49 charge for the remote visit toward an in-home repair if needed.

Do you service anywhere else?

Yes. Some years back, we were asked by some of our manufacturer and dealer partners to start servicing Lincoln, Des Moines, and eventually Kansas City. We are still locally-owned, and even as we grow, we maintain local ties to the communities we serve to remain “Your Hometown Hero.”

For more answers, consult our frequently asked questions page.

Recent Service Appointments

Our Lincoln heroes will quickly and expertly answer the call when you and your appliances need help.