Refrigerator Repair Omaha

Is your refrigerator not working right? For decades, Omaha has turned to Hometown Hero Appliance Repair for the best in refrigerator repair, and for that excellence we have been authorized to service almost all high-end refrigerator brands. Schedule today and see for yourself why we are Omaha’s appliance repair company of choice.

A few of the top refrigerator brands we service:

Samsung refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair LG refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair Sub-Zero refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair Whirlpool refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair  Jenn-Air refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair  Frigidaire refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair  KitchenAid refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair   Maytag refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair   GE refrigerator repair service in omaha, nebraska, serviced by Hometown Hero Appliance Repair

See list of all refrigerators serviced.

Common Refrigerator Problems that Require Repair

Sure, some issues are easy to spot, like a digital readout of 80°F inside your refrigerator or water leaking onto the floor, but some issues are more subtle. Because it never hurts to have some certainty—not only that the issue should be repaired, but that we can perform those repairs—check out the most common issues we get called out for below:

Water

  • There is frost or ice buildup in the freezer, particularly on the back wall
  • There is standing water at the bottom of the refrigerator compartment
  • There are puddles at the base of the refrigerator

Cooling

  • Food in the refrigerator is freezing or icing over
  • Food in the refrigerator is warm
  • Either too little or too much ice is being produced
  • The digital temperature readout is high or doesn’t seem to match the temperature you feel inside the compartment
  • The sides of the refrigerator seem to be unusually hot
  • Food seems to be spoiling faster than usual

Mechanical / Electrical

  • The refrigerator is running more often than usual and/or is making a lot of noise
  • Doors no longer have a tight seal
  • Drawers, shelves, lights, etc. are broken
  • Refrigerator is making unusual noises

If you notice any of these issues, don’t hesitate to reach out to us for advice. Hometown Hero Appliance Repair has the tools and expertise to evaluate, diagnose and fix any issue with your refrigerator, so don’t hesitate to reach out or learn about our remote visits. We’ll give you a quote for repairs, and let you know whether it makes more sense to repair or replace.

Refrigerator repair serviced by Hometown Hero Appliance Repair technician in Omaha, Nebraska


Factory Authorizations for Repairs Under Warranty

To receive compensation for repairs made while your refrigerator is under warranty, most manufacturers require that you use a service company they have authorized. Our authorizations tell you two things: (1) we are experts on servicing that brand, and (2) the manufacturer knows this and trusts us with their refrigerators. We are proudly authorized to provide:

We are also trained experts at repairing refrigerators by Jenn Air, KitchenAid, Maytag, Whirlpool, Amana, Danby, Fisher and Paykel, Roper and Viking. Really, our technicians have such a deep understanding of the technology, there is no brand or model of refrigerator they can’t diagnose and fix.


Call (402) 399-0202 or schedule online for refrigerator service or repair anywhere in the Omaha metro area. For preventative maintenance, remember to schedule a semi-annual condenser cleaning.

We serviced a
VIKING (H) REFRIGERATOR
Model VCSB423DSS
Near Waterloo, Nebraska 68069
Derek
Job Details: 03/12/2026
The customer reported that both the refrigerator and freezer zones had stopped cooling and an alarm was sounding. After discussing the situation, the customer decided to replace the unit rather than pursue repairs due to the age of the appliance. Job complete. Technician performed phone diagnostics and discussed potential failure points including compressor/control board malfunction or refrigerant loss, but no in-home inspection or repair was performed per customer request.
We serviced a
GE REFRIGERATOR
Model GSS25GSHBCSS
Near Omaha, Nebraska 68134
Mike F
Job Details: 03/12/2026
The customer's refrigerator had stopped working entirely. We diagnosed a failed main control board and replaced it to restore full operation. Job complete. The technician tested the control board and identified failure in the main control module (WR55x24347). The unit was reinstalled and verified to be functioning properly.
We serviced a
GE CAFE REFRIGERATOR
Model CVE28DM5NBS5
Near Papillion, Nebraska 68046
Kelvin
Job Details: 03/12/2026
The refrigerator wasn't cooling properly. We inspected the unit and found a sealed system failure, which would require replacement of the sealed system components. The customer declined the repair at this time. Job complete. The technician confirmed the cooling issue through inspection and diagnosed a sealed system failure in the refrigeration circuit, which would necessitate sealed system component replacement.
We serviced a
GE REFRIGERATOR
Model PWE23KMKBES
Near Bellevue, Nebraska 68123
Mark F
Job Details: 03/12/2026
The customer reported that the refrigerator wasn't cooling properly. We found that both the freezer fan and condenser fan had failed, which prevented the unit from maintaining proper temperatures. We replaced both fans to restore normal cooling operation. Job complete. Technician entered service mode diagnostics and confirmed multiple error codes: high temperature error in the refrigerator compartment, freezer abnormal temperature error, freezer fan error, and condenser fan error. Both the freezer fan and condenser fan were non-functional and required replacement to restore proper cooling capacity.
We serviced a
LG REFRIGERATOR
Model LFXS26596D
Near Papillion, Nebraska 68046
Darren
Job Details: 03/12/2026
The customer reported water leaking from the refrigerator's water dispenser. We cleaned the rubber seal on the dispenser flap to restore a proper seal and stop the leak. Job complete. The technician inspected the dispenser flap assembly and cleaned the rubber seal, which was causing water to escape during dispensing.
Dave W
Bellevue, Nebraska
GE REFRIGERATOR
PWE23KMKBES
Mark was right on time and quickly and professionally diagnosed my refrig problem. After a quick trip to source the required parts, he was back to quickly complete the repair. Super happy with his work and the entire experience working with Hometown Hero Appliance
03/13/2026
John Kopecky
Omaha, Nebraska
WHIRLPOOL REFRIGERATOR
WRB322DMBW
Shannon: Was on time, polite and very professional. I enjoyed visiting with him for a couple of minutes. John
03/11/2026
Omaha, Nebraska
LG REFRIGERATOR
LMXS28626S
Great service.
03/11/2026
Glo
Papillion, Nebraska
BERTAZZONI (H) REFRIGERATOR
REF36X/17
Timely job - and well done . Nice to send pics and have right part at time of repair. Thank you
03/04/2026
Ruth Schuster
Omaha, Nebraska
SAMSUNG REFRIGERATOR
RF263BEAEWW/AA
Koby did a great job, very good at explaining everything. Very honest on what the repair of our Samsung refrigerator would cost so we could make a decision whether to repair or not. Very pleased with their service.
03/04/2026