Refrigerator Repair Des Moines

Our Des Moines refrigerator repairmen have the skills and expertise to make short work of any problem. Don’t let your groceries spoil, call the same hometown heroes that appliance manufacturers and dealers have on speed dial. Schedule today and see for yourself why we are Des Moines’ appliance repair company of choice.

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A few of the top refrigerator brands we service:

Expert Samsung refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair Expert LG refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair Expert Sub-Zero refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair Expert Whirlpool refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair  Expert JennAir refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair  Expert Frigidaire refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair  Expert KitchenAid refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair   Expert Maytag refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair   Expert GE refrigerator repair service in Des Moines, serviced by Hometown Hero Appliance Repair

See list of all refrigerators serviced.

Common Refrigerator Problems that Require Repair

Sure, some issues are easy to spot, like a digital readout of 80°F inside your refrigerator or water leaking onto the floor, but some issues are more subtle. Because it never hurts to have some certainty—not only that the issue should be repaired, but that we can perform those repairs—check out the most common issues we get called out for below:

Water

  • There is frost or ice buildup in the freezer, particularly on the back wall
  • There is standing water at the bottom of the refrigerator compartment
  • There are puddles at the base of the refrigerator

Cooling

  • Food in the refrigerator is freezing or icing over
  • Food in the refrigerator is warm
  • Either too little or too much ice is being produced
  • The digital temperature readout is high or doesn’t seem to match the temperature you feel inside the compartment
  • The sides of the refrigerator seem to be unusually hot
  • Food seems to be spoiling faster than usual

Mechanical / Electrical

  • The refrigerator is running more often than usual and/or is making a lot of noise
  • Doors no longer have a tight seal
  • Drawers, shelves, lights, etc. are broken
  • Refrigerator is making unusual noises

If you notice any of these issues, don’t hesitate to reach out to us for advice. Hometown Hero Appliance Repair has the tools and expertise to evaluate, diagnose and fix any issue with your refrigerator, so don’t hesitate to reach out. We’ll give you a quote for repairs, and let you know whether it makes more sense to repair or replace.

Refrigerator repair serviced by Hometown Hero Appliance Repair technician in Des Moines


Factory Authorizations for Repairs Under Warranty

To receive compensation for repairs made while your refrigerator is under warranty, most manufacturers require that you use a service company they have authorized. Our authorizations tell you two things: (1) we are experts on servicing that brand, and (2) the manufacturer knows this and trusts us with their refrigerators. We are proudly authorized to provide:

We are also trained experts at repairing refrigerators by Jenn Air, KitchenAid, Maytag, Whirlpool, Amana, Danby, Fisher and Paykel, Roper and Viking. Really, our technicians have such a deep understanding of the technology, there is no brand or model of refrigerator they can’t diagnose and fix.


Call (515) 393-4400 or schedule online for refrigerator service or repair anywhere in the Des Moines metro area. For preventative maintenance, remember to schedule a semi-annual condenser cleaning.

We serviced a
GE REFRIGERATOR
Model GNE29GSKBSS
Near Huxley, Iowa 50124
Rory
Job Details: 03/12/2026
The customer's refrigerator wasn't keeping food cold enough. We found that the fresh food evaporator fan motor had failed, preventing proper air circulation to the fresh food section. We replaced the fan motor to restore cooling performance. Job complete. Technician tested airflow to the fresh food section and confirmed failure of the evaporator fan motor (part WR60X35205). The fan was not operating, restricting cold air distribution to maintain proper refrigerator temperature.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near West Des Moines, Iowa 50266
Chuck
Job Details: 03/12/2026
The customer's ice maker wasn't producing ice. We inspected the ice maker assembly, auger, ice bucket, and water inlet valve, then replaced the faulty components to restore ice production. Job complete. Technician tested ice maker functionality and inspected the auger motor, ice bucket assembly, ice maker module, and water inlet valve. Replaced DA97-12540G auger, DA97-14474C ice bucket, DA97-15217D ice maker module, and DD81-04511A water inlet valve to restore system operation.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG
Near Waukee, Iowa 50263
Anthony
Job Details: 03/12/2026
The customer reported that their Samsung refrigerator was no longer cooling properly. We diagnosed a refrigerant leak in the sealed system that requires repair to restore cooling function. Job complete. Technician inspected the sealed refrigeration system and identified a refrigerant leak as the cause of the cooling failure.
We serviced a
GE REFRIGERATOR
Model GFE28GYNGFS
Near Ankeny, Iowa 50021
Mike
Job Details: 03/12/2026
The refrigerator was running warm in the fresh food section and cold in the freezer, with internal temperatures of 52°F and 23°F respectively. We identified a refrigerant leak in the fresh food evaporator and replaced both the evaporator and filter drier to restore proper cooling. The unit was recharged with refrigerant and is now operating normally. Job complete. Technician inspected the freezer evaporator and confirmed frost accumulation only in the first few inches, consistent with reduced refrigerant flow. Diagnosed refrigerant leak on the fresh food evaporator; replaced evaporator assembly (WR87X36103) and filter drier (WR87X30875), then recharged the system with R600 refrigerant to specification.
We serviced a
GE REFRIGERATOR
Model PYE22KYNFS
Near Ankeny, Iowa 50021
Chuck
Job Details: 03/12/2026
The refrigerator's water and ice dispenser wasn't working, and the display was blank. We diagnosed and repaired the dispenser water sensor board, which was the root cause of the failure. Job complete. Technician tested the dispenser circuit and water sensor board (WR55X45226), inspected the display for power, and confirmed proper operation of both water and ice dispensing functions after repair.
NATO
Carlisle, Iowa
FRIGIDAIRE REFRIGERATOR
GRFS2853AF4
While I will never support Frigidaire ever again, the issue with our fridge was not because of Chuck. He had excellent communication, customer service, and explained everything he was trying with our Gallery Fridge that had issues from the beginning and didn’t make it 2 years before quiting due to a grounding issue in our cabinet. 5 stars for Chuck and we will request him personally when we use Hometown Heroes in the future.
03/13/2026
Blake
Urbandale, Iowa
LG REFRIGERATOR
LFXS26973S
Great professional service. Great price. It's like we have a new refrigerator now.
03/11/2026
Rory
Ames, Iowa
WHIRLPOOL REFRIGERATOR
WRS571CIDM01
Rory was explanatory in all he was doing and did. He was efficient and patient. Thank you Rory!
03/11/2026
Des Moines, Iowa
WHIRLPOOL REFRIGERATOR
WRB119WFBM00
The service was excellent and the technician was extremely knowledgeable. I would defiantly recommend. Great job 🙂
03/06/2026
The Taylor
Grimes, Iowa
LG REFRIGERATOR
LFXS24566S
Chuck was amazing. We appreciated his professionalism and how knowledgeable he was. He was honest and fair, and went above and beyond. We will recommend to family and friends.
03/01/2026